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    Chandrashekhar Kale 2024

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    Chandrashekhar kale

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    Chandrashekhar Kale 2024

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    Chandrashekhar kale

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    Chandrashekhar kale

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3 views3 pages

    Chandrashekhar Kale 2024

    Uploaded by

    POOJA
    Chandrashekhar kale

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 3

    .

    CHANDRASHEKHAR
    KALE
    Team Lead Infra Operations...

    Address Thane, Maharashtra, 421501


    Phone +91 9922779084
    E-mail [email protected]

    IT Executive Engineer Professional Summary IT Executive with over Ten years of successful experience in Site
    Operations and Infrastructure Management. Recognized consistently for performance excellence and
    contributions to success in IT industry. Strengths in Hardworking and Time Punctual work backed by training in ITIL
    V3 Foundation Certification.

    Skills
     Infrastructure Program Control Services

    Excellent

     SCCM support

    Excellent

     Assets Management

    Excellent

     Office 365 Support

    Excellent

     Infrastructure IT solutions

    Excellent

    Work History

    Jan 2020 – Team Lead Infra Operations


    Till Now Reliance Industries Limited, Mumbai, Maharashtra
     Lead and manage a team of 40 operations staff, providing clear
    direction, coaching, and support to maximize team performance.
     Management of IT problems and IT escalations on state offices sites.
     Monitor team performance against key performance indicators (KPIs)
    and implement corrective actions to ensure targets are met and
    exceeded.
     Conduct regular team meetings and performance evaluations to
    recognize achievements and identify areas for improvement.
     Collaborate with cross-functional teams to plan and execute projects,
    ensuring timely delivery and adherence to quality standards.
     Implement and enforce standard operating procedures (SOPs) to
    maintain consistent service excellence and compliance
    .

    Sep 2017 – Site Infra & Operations Executive Engineer


    Dec 2019 Reliance Industries Limited, Mumbai, Maharashtra
     Responsible for all IT operations related to Group CFO Office RIL, Site In charge
    for Treasury office and Dealing room
     Management of IT problems and IT escalations on site of 200 users and RIL VIP
    users with the help of dealing applications support for trading application like
    Bloomberg, Reuters, Cogencis, NSE Now, EVPN, Citrix etc.
     Office 365 installation and configuration for users by manually or through SCCM
    and handles office 365 product problems such as outlook, one drive etc.
     Responsible for site related project migration and upgradation (IPC Unigy
    System, Data wall). Also releasing windows 10 patches, Office 365 patches and
    Software Centre updates through SCCM console.

    Jun 2015 – Senior L2 Executive Engineer


    Aug 2017 Geekay Infotech, Mumbai Site – Reliance Foundation Hospital, Mumbai

     Installation, configuration & administration of various Operating System as


    per users request from SCCM.
     Responsible for installation/troubleshooting of medical devices in operation
    Theatres.
     Installation and troubleshooting of Digital signages and Kiosk systems.
     Handling and connecting the Video Conference among all the locations
    which includes IP connectivity.
     Working on ITIL based Call logging manage engine (Incident and Service
    Request).
     L2 support for maintenance, configuration and troubleshooting of Desktops /
    Laptops

    Oct 2013 – Senior IT Associate Engineer


    Jun 2015 HCL infosystem Ltd, Mumbai Site – Voltas Ltd, Mumbai

     Responsible for Creating and deleting user IDs in Active directory.


     Server Tape Monitoring in Data Centre.
     Vendor Co-ordination for IT asset Management
     Troubleshooting on VPN related issues, Operating system related issues,
    Antivirus related Issues
     Installation of MS Office installation, Printers, Plotters and scanners installation
    for users by manually.

    Jun 2013 – Associate Engineer


    Oct 2013 Kaizen IT services, Mumbai Site – KPMG, Mumbai

     Working on ITIL based Call logging Summit tool (Incident and Service
    Request).
     Resetting password and blocking and unblocking user accounts in
    Active Directory.
     Responsible for recovering user’s data from crashed HDD and Safe boot
    by Bartpe
     Responsible for configuration and Troubleshooting of Blackberry, I-pad
    and I-phones of Senior Managers, Directors and Partners.
     Handling and connecting the Video Conference among all the
    locations which includes IP and ISDN connectivity.
     L2 support for maintenance, configuration and troubleshooting of
    Desktops / Laptops.
    .

    Education

    Jun 2007 - Diploma: Engineering: Electronics and Telecommunication


    May 2010 MSBTE - Mumbai
    First Class with Distinction

    May 2006- SSC: SSC


    May 2007 Pune Divisional Board - Thane
    72%

    Certifications
    ITIL V3 Foundation

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