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Case Study Information Movie/Game DVD Rental System

A new video store offers rentals of movie/game DVDs to the wider public. Its suppliers
provide their own DVD ordering web services that the store can use to search and order movie/game
DVDs online via internet. In order to run the business more efficiently, the store asks you to develop
a new movie/game DVD rental system with SOA so that the new system can be integrated with the
supplier web services.

The new system is to store 1,500 movie/game DVDs initially and then will be extended with
additional DVDs in future. The DVD inventory has already been ordered from suppliers who are
generally able to supply movie/game DVDs within one week from the order date. But the price is
changed day by day. Each supplier DVD ordering web service can receive various requests (e.g. get
current price of DVDs) from its client systems (e.g. Movie/Game DVD Rental System) and then
returns data values requested (e.g. current price of DVDs) to the client systems. Such web services
usually provide a list of service endpoints (methods/API) that their client systems can find out from
the web service inventory over internet. They have three common methods
“GetNewDVDCatelogue()”, “GetDVDPrice(DVDCode, DVDTitle)” and “OrderDVD(OrderForm)”. If the
web service receives a request “GetNewCatelogue()” or “GetDVDPrice(DVDCode, DVDTitle)” from a
client system, it will get a copy of current DVD catalogue or the current price of a DVD from its data
store and returns it to the client system. If the web service receive a request
“OrderDVD(OrderForm)” with an order form from a client system, it will process the order form with
the supplier and then return the result of the order to the client system. This means that the
Movie/Game DVD Rental system has to interact with supplier DVD ordering web services
dynamically over internet as shown in the following diagram:

Movie/Game DVD Rental Suppliers’ DVD ordering web

System on the video store services on the supplier web
machine server

The rental system needs to record the supplier contact information including their name,
address, phone number, and email address. So that the store manager can find the information of
suppliers from the system. The store manager needs to use the system to fill a DVD order form
online for ordering new DVDs and to select a supplier for the order from a list of suppliers stored in
the system. When the store manager uses the system to order DVDs, an online order form is shown
on the computer screen for the manager to fill. Top of the form shows an order number, order date,
store name, address, telephone number and email address. The manager needs to add order lines
to the

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middle of the order form. Each order line shows a DVD item to be ordered and is filled with the DVD
title, release year, copy price, the number of copies of this DVD to be purchased, and the subtotal
cost of this DVD item. The subtotal cost of each item is also added to the total cost of the order on
the bottom of the order form. When the order form is fully filled, the store manager saves it in the
system, selects a supplier from a supplier list box provided by the system, and submits the order
form and the selected supplier to the system. The system then sends the “OrderDVD(OrderForm)”
request with the order form to the DVD ordering web service of the selected supplier. When the web
service receives the request, it executes its “OrderDVD(OrderForm)” method. If the order is
accepted, the web service sends a success notification to the rental system. Then the system changes
the status of the order form to “success”. If the order is rejected, the web service sends a failure
notification including the reason to the rental system. Then the system changes the status of the
order form to “failure” with the reason. The store manager can find out the result of the order form
from its status value.
The store wants the new system to be connected with a scanning machine as part of the
system. So that the store clerk can use the machine to scan DVDs when processing DVD rentals and
returns. To support this facility, new arrived DVDs will be barcoded using the system before being
put on the store shelves. The system stores a record of each of DVDs with its barcode, title, producer,
selling price, rental price and the number of its copies in a data store. A DVD can have multiple
copies held in the store so that different customers can rent the same DVD in the same period. The
system records each copy of the same DVD with a copy number and its current status that is either
‘out’ or
‘in’.

A customer card will be issued for the new customer by the store clerk in terms of the
system. The card has a unique card number that is used to link the card to the card holder
(customer) in the system. The system keeps a record of individual customers with the customer’s
name, home address, telephone number and email address. The store can notify customers new
arrived DVDs or remind to return overdue DVDs using their record information.

When a customer gets in the store, the customer either picks up DVDs from the store shelves
and take them to a store clerk, or gets reserved DVDs from a store clerk. The clerk gets the customer
card from the customer and uses the scanning machine to scan the customer card. If the system
accepts the card, the clerk clicks the RENTAL button to get an online rental form from the system to
fill for the customer. The clerk fills the form with a form number, issue date and return date (30 days
from the issue date) and the customer card number. Then the clerk uses the scanning machine to
scan DVDs one by one. For each scan, the system validates the scanned barcode against the
barcodes stored in the system. If the scanned barcode does not match any stored barcode, the
system rejects the DVD. Otherwise, the system adds a new rental line to the middle of the rental
form with the DVD’s barcode, title and rental price. The rental price is also added to the total rental
cost on the bottom of the rental form. If the customer rents multiple DVDs, this scanning process is
repeated till all of DVDs have been scanned. Then the clerk tells the customer the total rental cost to
be paid.
The customer can pay the total rental cost by either cash or a bank card. If the bank card is
used in the first time, the clerk clicks the Bank Card button to record the bank card with the card
number, bank name and expire date and sets up a link between the bank card and the customer card
in the system. This helps the customer to use the same bank card for future rentals. The clerk then
processes the payment manually without the system. If the payment is invalid, the clerk rejects the
rental and clicks the Cancel Button to cancel the rental form. Otherwise, the clerk clicks the
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COMPLETE button to save it in the system. Then the system changes the status of each of rented
DVDs from “in”

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to “out”, and shows the message “This rental is completed successfully”. The clerk inputs his/her
staff number in the system so that the system can link the clerk record to the rental form for an
auditing purpose.

Rented DVDs are usually returned to the store before the return date. When a clerk gets
returned DVDs from a customer, the clerk clicks the RETURN button and scans returned DVDs one by
one. For each scan, the system validates the scanned barcode against stored barcodes. If the
scanned barcode does not match any stored barcode, the system rejects the DVD. Otherwise, the
system changes the status of the DVD from “out” to “in”. The system searches for overdue DVDs
every day and notifies the store to contact the customers who must return DVDs immediately.

The store allows customers to reserve a DVD that either has not been returned or are on
order. They have to pay a deposit for each reservation. But they are allowed to cancel the
reservation and get the refund of the deposit. The store wants the system to record reservations
with reservation date, customer card number, DVD barcode and title. When a reserved DVD is
returned by a customer or is delivered by a supplier, the store will get the customer information
from the system and use the information to contact the customer that is on the top of the
reservation list.

The store expects a lot of enquiries from its customers as well as its staff, e.g. availability of a
DVD (in stock or on order) and how many copies of a DVD are currently available for rental. The
system needs to response to such enquiries interactively with customers and staff.

------------------------------------------ End of Case Study Information ------------------------------------------

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a. Create a business context diagram showing the business context
model for the Movie/Game DVD Rental System.

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b. Create a UML activity diagram with horizontal swimlanes
showing the high-level business process model of the
Movie/Game DVD Rental System.

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Create a UML use case diagram showing the functionality of the
Movie/Game DVD Rental System.

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c. Create a UML activity diagram with vertical swimlanes showing
the scenario of the use case “Rent DVDs” in the use case
diagram created for Q3 in the above.

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d. Create a UML class diagram showing the information model of
the Movie/Game DVD Rental System.

e. Create a service interaction diagram (shown in a UML class

diagram) showing service interactions meant by the UML
activity diagram created for Q4 in the above.

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f. Create a service interface diagram (shown in a UML class
diagram) showing the service definition meant by the UML
activity diagram created for Q4 in the above.

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1. Other Points to Consider When Creating the assignment
Please ensure that your report complies with the following quality considerations:

• Professional appearance and presentation of your report should also be a priority, including
fonts, colours, general organisation, consistency in all written and drawn elements, and so on.
Don’t forget to put page numbers.
• You can use StarUML or other drawing software such as draw.io and Lucidchart as long as you
use standard models from UML. Non-standard diagrams will not be marked!
• Your diagrams must be high-quality and must be readable. If you put low-quality/low-resolution
images, then they will not be marked!
• You must not distort the diagram images when resizing them to fit the page. If unreadable, then
will not be marked!
• You must avoid pasting screenshot of your entire screen, which makes it impossible to read the
diagram details. Please be professional!
• You can use landscape page orientation for some of your drawing to make it fit better, but not
for the entire report!

2. How You Must Submit Your Report

Please follow the following instructions for submitting your work:

• You must submit the report via UMT LMS

• Only one person in the group should submit the report. (3 members in one group)
• Name your file with this format:
• Penalties for Late submission:
o Received by the deadline: No Penalty.
o Received after deadline: The coursework will not be assessed, and a zero mark will be
awarded.

3. Plagiarism
Plagiarism is a serious violation of academic ethic and requires disciplinary action and penalty. Your
submission for this coursework should be your own work. Submissions that are similar to each other
or reported with high similarity by Turnitin will be treated with suspicion and will be passed to the
school plagiarism panel for further investigation.

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