Ashish CV

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CURRICULUM VITAE

Ashish Pandey 📞7830337472


 Khatima, IN
Quality Assurance Engineer
📧[email protected]

OBJECTIVE:
Dedicated In-Process and Customer Support Engineer with two years of experience in the
manufacturing sector. Skilled in process quality management, troubleshooting, and providing
exceptional customer support. Adapt at working in fast-paced environments, identifying issues, and
implementing effective solutions to ensure customer satisfaction and process efficiency.

EXPERIENCES:
➢ CALSONIC KANSEI MOTHERSON AUTO PRODUCTS PVT. LTD., BAWAL
Calsonic Kansei Motherson Auto Products Pvt. Ltd. (CKM) is a joint venture between Motherson
Sumi Systems Ltd. and Calsonic Kansei Corporation, Japan that manufactures a wide range of
modules which includes HVAC systems, Rotary Vane type compressors, and body control modules
for MSIL and RNAIPL.
Customer Support Engineer [September 2023 – Present]
▪ Providing technical support to customers via phone, email, and onsite visits, ensuring timely
resolution of issues.
▪ Diagnosing and resolving product and process-related problems, minimizing downtime and
enhancing customer satisfaction.
▪ Creating and maintaining technical documentation, including user manuals and
troubleshooting guides.
▪ Working closely with the engineering and product development teams to relay customer
feedback and drive product improvements.
▪ Assisting in the development and delivery of customer training programs on product usage
and maintenance.

Inprocess Quality Engineer [September 2022-September 2023]


▪ Inspection of machined parts using standard room machines like CMM, Roughness tester,
Roundness tester, X-Ray and Contracer.
▪ Root cause analysis of inhouse concerns.
▪ Participating in cross-functional teams in the investigation and elimination of causes of quality
problems and follow-up on corrective actions.
▪ Ensuring Corrective actions and preventive actions with closer reports.
▪ Monitoring of critical process parameters and countermeasures.
▪ Conducting Internal process audits, product audits and layout inspection as per plan.
▪ Red bin verification and analysis on daily basis.
▪ Analysis of in-house rejection on production line and take immediate actions.
▪ Responsible for maintaining 5S and kaizen.
▪ To give training to new joiners and team members about line, instruments and quality working
systems.
AMTEK RING GEARS PVT. LTD., GURGAON [June 2021- May 2022]
Job Profile: Quality Inspector
▪ Final Inspection of the produced parts according to the standards.
▪ Ensuring the quality and specifications of the parts using random sampling procedures.
▪ Maintaining inhouse rejections and taking corrective actions.
▪ Maintaining 5s and Kaizen.

EDUCATION:
• Degree in Mechanical Engineering [2017-2020]
Uttarakhand Technical University. Dehradun [74%]
• Diploma in Mechanical Engineering [2014-2017]
Government Polytechnic Kanda, Bageshwar [84%]
• High School Diploma [2013-2014]
Alakshya Public School. Khatima [82%]

SKILLS:

• Process Quality Management


• Technical Support
• Customer Service
• Troubleshooting and Problem-Solving
• Process Improvement
• Root Cause Analysis
• Technical Documentation
• Communication Skills
• Team Collaboration
• Project Management
• Strong technical aptitude (i.e. able to read and comprehend technical documentation, ability to
comprehend and execute procedures).
• Knowledge of assorted quality tools and standards (Gauge R&R, Capability, PFD, PFMEA).
• Strong attention to detail.
• Working knowledge and hands-on-experience in Standard room machines (CMM, Roughness
tester, Roundness tester, Contracer, X-Ray) and measuring gauges.
• Quality-Focused, Attentive to Detail and Results-Oriented.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Decision Making.

TRAININGS:

• One month summer training | Badve Engineering Ltd, Rudrapur


• One month summer training | NHPC Ltd, Rudrapur
• One month summer training | Supreme Treon Pvt. Ltd, Pantnagar

CERTIFICATIONS:

• AutoCAD training course | Autodesk, Dehradun


• Foundation to CNC Programming using G-Codes | Udemy Online
• The complete AutoCAD 2020 | Udemy online course
PROJECTS:

• Research and Construction of a LPG based Refrigeration system cum burner system using
throttling process.
• Automatic Box Shifting Mechanism using Four bar Chain Mechanism.

HOBBIES:

• Travelling
• Playing Guitar
• Reading books

DECLARATION:

I, Ashish Pandey hereby declare that the information provided by me is true and correct to the best of
my knowledge and belief. I understand that any false statements may result in disqualification from
the hiring process.

[Ashish Pandey]

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