Ashish CV
Ashish CV
Ashish CV
OBJECTIVE:
Dedicated In-Process and Customer Support Engineer with two years of experience in the
manufacturing sector. Skilled in process quality management, troubleshooting, and providing
exceptional customer support. Adapt at working in fast-paced environments, identifying issues, and
implementing effective solutions to ensure customer satisfaction and process efficiency.
EXPERIENCES:
➢ CALSONIC KANSEI MOTHERSON AUTO PRODUCTS PVT. LTD., BAWAL
Calsonic Kansei Motherson Auto Products Pvt. Ltd. (CKM) is a joint venture between Motherson
Sumi Systems Ltd. and Calsonic Kansei Corporation, Japan that manufactures a wide range of
modules which includes HVAC systems, Rotary Vane type compressors, and body control modules
for MSIL and RNAIPL.
Customer Support Engineer [September 2023 – Present]
▪ Providing technical support to customers via phone, email, and onsite visits, ensuring timely
resolution of issues.
▪ Diagnosing and resolving product and process-related problems, minimizing downtime and
enhancing customer satisfaction.
▪ Creating and maintaining technical documentation, including user manuals and
troubleshooting guides.
▪ Working closely with the engineering and product development teams to relay customer
feedback and drive product improvements.
▪ Assisting in the development and delivery of customer training programs on product usage
and maintenance.
EDUCATION:
• Degree in Mechanical Engineering [2017-2020]
Uttarakhand Technical University. Dehradun [74%]
• Diploma in Mechanical Engineering [2014-2017]
Government Polytechnic Kanda, Bageshwar [84%]
• High School Diploma [2013-2014]
Alakshya Public School. Khatima [82%]
SKILLS:
TRAININGS:
CERTIFICATIONS:
• Research and Construction of a LPG based Refrigeration system cum burner system using
throttling process.
• Automatic Box Shifting Mechanism using Four bar Chain Mechanism.
HOBBIES:
• Travelling
• Playing Guitar
• Reading books
DECLARATION:
I, Ashish Pandey hereby declare that the information provided by me is true and correct to the best of
my knowledge and belief. I understand that any false statements may result in disqualification from
the hiring process.
[Ashish Pandey]