1. The Developers create the sprint goal.

What is the role of the product owner in creating

the Sprint goal? →The product owner first describes the business objective of the sprint
to the developers. Based on this and the selected items for the sprint, the sprint goal is
crafted
2. New catalogue item has been added to the existing list of service where TCS is
Managing the end-to-end IT service for the customer at the organization. who should
authorize the creation of a service catalogue→
Service Catalogue Owner, Both customer and TCS

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3. In which of the following scenario should a root cause analysis be performed-

All of the option
4. The scrum master for a group of development teams wants their Daily Scrum Meetings
to be effective. Lately, the development teams are seeing issues with some integration
points between the different dev. Teams and are trying to resolve their integration
problems during their daily scrum meetings. As a result, the scrum master is spending
an excessive amount of time discussing these issues with everyone, which is not a
productive use of time.
What is the correct meeting to solve integration problems n multi-team projects?
1. Scrum of scrum
2. Sprint retro
3. Sprint Planning
4. Sprint review
5. A well-documented agreement between the service provider and customer that defines
requirement service and expected performance level if service is known as - SLA
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6. The process of granting users to the right service and system to manage the
confidentiality, availability and integrity of the organization's data and IP- Access
Management
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different%20organizations.
7. Which metric should be focused more for standardization of changes and deployment
automation?- Deployment duration
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%20improve%20the%20metric.
8. The team has the average historical velocity of 20 and the project is currently in the initial
product definition phase. What will be range of the teams velocity-20
9. A team wants to use Plan it poker to estimate efforts to achieve sprint golas
What would be the best recommondation-
10. Based on the learning from previous sprints, the scrum master decided to revisit the
length of sprint. What is appropriate scrum event to discuss and agree on the change
Retrospective
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11. The multiple scrum team working on same product, how many product owner and
product backlogs are needed -> 1PO, Multiple product backlogs
12. Who is accountable to maintain the exceptions provided for the SLA’s during monthly
service delivery review for future reference- Service Level Manager
13. During the transition who will sign the toll gates to move from one stage of transition to
another stage-Toll gate will be signed in agreement with all above stakeholders
14. The following data points are considered for evaluating risk of change-
Change implementation duration
Number of components undergoing change
15. RACI matric for stakeholder management
R: Responsible. It’s you. The person who runs the project.
A: Accountable. The decision-maker. Who’s head will roll when things go south?
C: Consult. The go-to person you’ll ask for an opinion
I: Inform. The person you need to keep updated.
16. In the middle of the sprint- Fixed in the current sprint
17. It is a secure logical library in which the definitive, authorized versions of all softwares
media configuration items are stored and protected - Definitive media library
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18. What is done to reduce or remove alerts: All of the above
19. Team A and Team B- team B
20. When do you test Business Continuity Plan - regularly
21. Identify the practice that involves analysis of patterns of potential issues, assessment of
flow volume and resolution time to taken to improve operation efficiency - Change
management/ Ticket analysis
22. Any highest impact, highest urgency issue for which the degree of impact on business/
org is mid way between a normal incident and a disaster- Major incident
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23. 4 new employees joined customer organization. The IT support team have created new
accounts and providing these new employees with 20GB of storage space for each one
of them. What is best describes the activity performed by the IT support- Service
Provisioning
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24. On monday morning you are a part of major outage. As a part of troubleshooting it has
been observed that there were five chnages which got deployed into production. You
have identified two changes which could have been potentially cause an outage. What
should be the order of change to be rolled back?
1. Change should be rolled back based on the probability of failure
2. Deployed last should be backed out first
3. Cant rolled back
4. Roll back both the changes
25. Raj joined a project. Every sprint review product owner changing product vision and
makes contradictory statement about user needs, What suggested for this environment.
Apply design thinking first and then agile
Agile: Agile is better suited for teams that plan on moving fast, experimenting with
direction and don't know how the final project will look before they start
Waterfall : when a project must meet strict regulations as it requires deliverables for
each phase before proceeding to the next one
Extrame Programming: Expect their system's functionality to change every few months
Design thinking: It's extremely useful when used to tackle complex problems that are
ill-defined or unknown
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26. After John checked his code….change in interface between code by jack and Jill
Instead of merging code
27. Escalation matrix should contain the details of the following stakeholders; Both TCS and
customer
28. What type of change is most likely to be managed by the service requested
management practice- A standard change
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29. The architectural features of the product need to be-evolved along with sprint
deliverables
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30. A good scrum master is humble, collaborative, committed, influential, and
knowledgeable
31. Tools and automation that facilitate source code to be automatically compiled into
releasable binaries i known as build automation- Build Automation
32. Which of the following is not a type of change: quick change
33. Which of the following risk will be identified through rio risk identification exercise: both
34. An application has undergone a massive upgrade along with technology and infra. What
are the tests that should be mandate to ensure there are no issues when multiple users
are logging simultaneously: performance
35. TCS location independent agile is all about
36. A company composes a project team of analyst, developers, testes and architest. The
company wants team to adopt scrum. To do so, hey must make a cultural change. What
is most likely the hardest change for this team.
37. An agile team has different team members working on the same codebase in parallel.
How can continuous integration help them.--> simultaneously work on same codebase
and integrate often
38. Find correct statements
Design thinking is about product development and agile manifesto us about software
development
Design is abt finding the right things and agile is about building the right things
39. Which of following would not defined as part of every process: Functions
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rocess-6/
40. in which of the following scenerios should a root cause analysisi be performed : Major
incident causing business impact
41. Which of the following is not a core practice of Agile testing?
Manual
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42. Which is not a part of every process- Matrics
43. which portion of information is more likely to be found ina SLA- SLA calculation process
and revised SAL valuation logic
44. Rightaccess tool of TCS can be leverage to ease access recognition- No
45. An incident is resolved but user decline what would you do→Request user to reqopen
the incident with valid validation and artifacts
46. A Sprint backlog is subset of stories from product backlog
47. When multiple team working on same product then →1 Product owner and 1 product
backlog
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48. Given a place of work to be executed in agile how do you form the agile team
A agile team must have the requires skills, headcount being less than 12.
49. What happens if the offshore team members are not able to participate in the iteration
demo due to time zone/infra issues?
-Offshore members will miss the opportunity to interact with the product
owner/stakeholders and get the direct feedback about the increment they created.
50. For any meeting (other than agile event) that team members have among them. What
are the points to consider? Select the correct option
1. Team must keep number of such meetings minimal
2. Team must keep duration of such meetings short and timebox based on agenda
51. How should a team have quality built into its deliverables?
By having an agreed and evolving set of Definition of Done items, which are automated
whatever possible
52. What is an effient way to ensure aht the code is working as per the acceptance
crieteria/business requirement?
Through automated functional test
53. How does the team know what to work upon during the iteration?
Based on discussion during iteration planning, team members agree on what each
would work on
54. In a team follows agile , how would a team member know what other are working on?
Select two to apply
1. The team should have daily sync-up.
2. They may refer to the backlog maintained in atool(jira, prime and so on)
55. In an agile team, who is responsible for tracking the tasks?
All team members are responsible for tracking the teasks in a common place such as
wiki/jira/excel/physical board/wall/any other system
56. Which among the following is recommendation way to run retrospective?
Team discuss how they can improve their way of working and picks up one or two
improvements aread for next iteration
57. How does an agile team maintain requirements?
Team maintains the requirements in a common place, such as wiki/jira/whiteboard and
so on.
58. What would be a suggested way to share and sustain knowledge with members in
ateam?
Sharing best practices, lesson learnt and other topic in a central place where team can
collaborate
59. What would be a standard way to anyone outside an agile team(example- Delivery
partner of the account, Head of the enablement function) to get the status of the work at
any point in team?
He/She can refer the physical/Digital kanban board. Which is maintained by the team.
60. When you have more than one agile team working on a single product, which one of the
following should be considered?
Teams must participate together in all the agile events
61. When product owner add a new feature/idea in the backlog and brings it up for
discussing during retirement sessions, how should a team respond?
Team should analyze the feature/idea beased on the domain and technical knowledge
and suggest improvements/alternatives
62. What do you think is the most effective way to ensure that code adheres to good coding
standards?
The code has to pass through static code analysis without any violations.
63. When multiple team members are working on a related feature, how often should they
integrate their work?
After they reach a logical end of creating the functionality
64. What do you think is a good way for team members to remain updated on work status at
any given time?
Having an updated physical/digital kunban board. Scrum board or any other such board
65. After a team member writes a place of code, how can she ensure that it works, before
checking it in?
Through unit testing
66. In a team, if someone gets stuck with the selected tasks for the iteration, what is the
immediate next step?
The team member should reach out the other team members for help
67. If you are asked to bring in agile way of working into the way a meeting runs, which one
among the listed options will you implement?
Meetings must be facilitated and time boxed.
68. In a middle of the iteration , how should a team handle requirement changes from the
customer?
The team may be re-negoiate with the product owner provided the changes do not
endanger the iteration goal
69. How does an agile team obtain clarity on backlog items that may be picked up in
incoming iteration?
During every iteration, team has backlog retirement sessions with the product owner for
gaining clarity on the backlog items to be picked up in upcoming iterations.