BHARANI PARAMASIVAN

Executive Profile: Program || Project || Delivery || Operations || Leadership

Agile/ Design Thinking / Digital Transformation/Cloud

Bangalore +91-9900095824 [email protected]

Global Service Delivery Leader responsible for managing large programs for key accounts, reviewing and optimizing project metrics,
setting up business centers solutions, and ensuring revenue forecast and realization. With 26+ years of hands-on experience in software
delivery and project management with digital transformation experience, I have been passionately steering clients towards profitability in
areas of delivery, technology, product, and application engineering.

Core Competencies Profile Summary

Strategic Planning & Leadership § High-caliber Project Operations Delivery Leader with 28+ years of rich &
extensive experience in managing the entire gamut of Project/Program &
Delivery frameworks for process enhancement activities within time & cost
Program & Delivery Management parameters; extensive domain knowledge of Telecom, Insurance, and life
sciences industries, and have been integral in driving the delivery
Onshore/Offshore Management portfolio.
Change/Release Management § Having a strong project delivery and technical background in Azure Cloud
/Microsoft technologies, have built and scaled global delivery teams to
Service Level Agreement (SLA) manage complex programs using various delivery models. Proven experience
in customer relationship management, conflict resolution, and project
Building Delivery Teams escalation management

Continuous Process Improvement § Extensive cloud program management & governance experience; proficient in
conceptualizing & implementing solutions, budgeting, operational excellence,
capacity & velocity estimation, managed and professional services, resource
Professional/Managed Services
management, financial & scope management, cost estimation, risk analysis &
mitigation and successful closure of complex IT projects as per defined SLAs
Certifications
§ Proficient in professional software engineering practices & best practices for
the full software development life cycle, including coding standards, code
Scrum Foundation Professional reviews, source control management, build processes, testing, and operations

Agile Scrum § Excellent communication and people management skills that have been honed
through leading multi-skilled teams
Project Management Framework &
§ Managed projects using SDLC/ Waterfall / Agile / Kanban/ Scrum/ Lean
Methodologies Methodologies/ Data Visualization Reporting & Analytics/ Data warehousing/
Artificial Intelligence Tools & Frameworks. Built a fully working Professional
Enterprise Design Thinking -IBM-
Services team
PRACTITIONER.
Enterprise Design Thinking- IBM- CO-CREATOR § Helping organizations to transform the approach to data management and
Enterprise Design Thinking- IBM TEAM bringing in a concerted effort to implement a cohesive DataOps culture and
design thinking philosophies in order to manage the data of today, and build
ESSENTIALS FOR AI
the future of tomorrow.
Work Experience
DEC’22-Apr’24 with WinWire Technologies., Bengaluru as Associate Director- Global Delivery
Key Result Areas:

Built global delivery teams to manage complex programs using various delivery models. (Tableau, PowerBI Migrations, Azure, Application
Development, Data Migration, Implementation Projects)

Role:
Key face to the client from an end-to-end delivery perspective
Accountable for Handling the Offshore and nearshore teams in a collaborative manner to ensure the client objectives are met.
Responsible for a Strong Delivery management – worked towards creating a no surprise delivery environment
Accountable for Creating and driving a clear Transformation agenda and roadmap for every client managed
Worked closely with client team to drive active growth within portfolio
Client satisfaction – Responsible for establishing a robust framework for client satisfaction.
Live the Core Values of the organisation. (People First,)

Skills: Client Delivery · Executive Management · Budgeting · Engineering Leadership · Relationship Development · Strategic Accounts · Performance
Appraisal · Problem Solving · Leadership · Presentations · Delivery of Projects · Delivery Management · P&L Management · Software Development
Life Cycle (SDLC) · Agile Methodologies · Project Management · Program Management · Portfolio Management· CSAT/NPS

Established and monitor project objectives, metrics and milestones ensuring project deliverables are met as per schedule and accepted by the
customer as per the defined acceptance criteria and success factors.

Jan’21- Aug’22 with ArisGlobal Software Pvt. Ltd., Bengaluru as Senior Project Delivery Manager
Key Result Areas:

Managing virtually located global delivery programs for key Lifesciences accounts within SBU
- Review, track and provide guidance to project managers on delivery health parameters and key project metrics
- Analyse key project metrics and the trends to plan for optimizations
- Program delivery review and governance with internal and customer leadership teams
- Review alongside capability centres on proposed technical solutions or improvements to existing solutions

Skills: Lifesciences · Clinical Trials · Total Safety · Regulatory · ARISg · Data & Analytics · Process Management · Document Management ·
Dashboards · Budgeting · Engineering Leadership · Relationship Development · Strategic Accounts · Problem Solving · Leadership · Presentations ·
Delivery of Projects · P&L Management · Software Development Life Cycle (SDLC) · Agile Methodologies · Portfolio Management· Data Sciences·
Cloud Services· CSAT/NPS

Aug’15-Dec’20 as Consultant / Co-Founder, Bengaluru

§ Supported a Health tech start-up focusing on delivering transformative patient care through deployment of technology which
involved combining learnings from behavioural psychology, data science, and user insights to create experiences that are easy to
understand and implement, regardless of our patients age, location, and technical savvy.
§ Co-Founded Yoga Global- A platform that connects Yoga teachers & students.
§ Helped Start-ups build teams and helped them build the sales funnel
§ Helped Start-ups connect with Investors.

May’14-Aug’15 with Point Cross Life Sciences India Pvt. Ltd., Bengaluru as Head-Global Delivery
Key Result Areas:
§ Led overall Offshore Delivery Operations on Lifescience products
§ Managed and provided subject matter expertise or guidance on multiple projects; Coached the delivery team to grow into a self-reliant and
client-focused consultants
§ Interacted with the client’s business unit and customer success teams onsite and provided strategic inputs
§ Explored and developed innovative methodologies which enhance the efficacy of existing solutions to business problems
§ Worked closely with the CEO and Sales Heads to meet top-line and bottom-line targets

Skills: SEND Services · Digital Reports· Non-Clinical Studies· Clinical Trials · Clinical Workflow · Global Capacity Centres· Regulatory Workflow
Strategic Accounts · Performance Appraisal · Problem Solving · Leadership · Presentations · Delivery Of Projects · Delivery Management · P&L
Management · Software Development Life Cycle (SDLC) · Agile Methodologies · Project Management · Program Management · Portfolio
Management· CSAT/NPS
 Jul’13-May’14 with iMEDGlobal Corporation/ ClinChoice-CRO, Bengaluru as Program Manager
Key Result Areas:
§ Collaborated with the customer, business teams, product managers and technical teams to continuously innovate and redesign programs to
better serve our customers
§ Scheduled and secured the resources and managed cross-functional teams to deliver projects
§ Monitored the Data Management Projects' overall progress: anticipating risks, resolving issues and initiating corrective action as appropriate
§ Acted as a knowledgeable resource in program operations, sharing best practices in project management
§ Setup Global Capability Centers for a multinational corporate to perform a range of strategic functions to leverage specialized talent, cost
arbitrage, and operational efficiencies in various locations worldwide to drive Data & Analytics team to provide reports and analytics to
Support the Medical devices business.

Skills: Clinical Operations · Drug Safety · Medical Devises Safety · Regulatory Affairs · Clinical Workflow · Global Capacity Centres· Regulatory
Workflow Strategic Accounts · Performance Appraisal · Problem Solving · Leadership · Presentations · Delivery Of Projects · Delivery Management
· P&L Management · Software Development Life Cycle (SDLC) · Agile Methodologies · Project Management · Program Management · Portfolio
Management· CSAT/NPS

Sep’10-May’13 with ArisGlobal Software Pvt. Ltd., Bengaluru as Project Manager

Key Result Areas:
§ Led end-to-end delivery of projects and ensure projects are delivered with the best quality possible
§ Coordinated all project-related activities, ensuring optimum utilization of resources and all project phases are documented
appropriately
§ Worked towards continual improvement by implementing corrective action plans based on performance analysis, lessons learned
project archives etc.

Dec’06-Sep’10 with Sopra Steria India Ltd., United Kingdom/Chennai as Technical Lead-Onsite
Key Result Areas:
§ Tracked project performance, specifically to evaluate the successful completion of short-term and long-term goals
§ Acted as the single point of contact for international clients and senior management
§ Managed changes to the project scope, schedule, and costs
§ Deployment and configuration of Lawson / Infor Financials- US Market
§ Built Life and Pension products for CAPITA Life Insurance-UK Market.

Mar’02-Dec’06 with Trivium India S/w Pvt. Ltd., US/Bengaluru as Tech Engineer/ Support
Key Result Areas:
§ Managed technical work with little supervision and worked in shifts to support global customers
§ Interpreted technical issues through the non-technical description provided by the customers
§ Supported in enhancing the telecom product.

Nov’96-Mar’02 with Apex Avasarala (P) Ltd., Bengaluru as Software Engineer/DBA

Key Result Areas:

§ Built Websites and products

§ Worked on Client Side, Server Side and Database

• OS- Windows/Linux
• Server-Side programming: Java
• Client-Side programming: HTML, Java Script,
• Web Servers: Apache / HTTP
• Database: MySQL/Oracle-8i

Education

§ Bachelors in Human Psychology from the Karnataka State Open University, Mysore. 2012
§ Diploma in Mechanical Engineering from Karnataka Technical Board in 1996