CHIDIEBERE J.

OKORO
Ifako – Gbagada, Lagos Mainland, Lagos State
Email: [email protected], Tel: 08065197402
COURSES ATTENDED/PROFESSIONAL AFFILIATION WITH DATES
>> Effective HR Reporting - April 2024
>> Employee Engagement - May 2020
>> Strategic Thinking - May 2020
>> Employability Training - Oct 2015
>> Health & Safety Training - Sept 2012
>> Institute of Public Diplomacy & Management (IPDM)

INSTITUTION ATTENDED:
2006 Lagos State University, Ojo, Lagos State
B. Science –Industrial Relation & Personnel Management

1994 Ireti Grammar School, S.W. Ikoyi, Lagos State

Senior Secondary School Certificate
EMPLOYMENT HISTORY:
TRANS NATIONWIDE EXPRESS PLC. - Nov ’21 – Jan '23
28, Oshodi Apapa Expressway, Lagos
Assistant Human Resource & Admin Manager
Assisted the Human Resource Manager to oversee all the day-to-day operations, including managing the HRIS, the
recruitment and hiring of personnel, onboarding, job description, performance management, training, terminating of
permanent and contract staff, review of contracts, conducting of exit interviews, payroll management, preparation of
severance pay, administered leave and computation of allowances, performance appraisal, conflict resolution, trade
union negotiation, employee engagement, liaise to address litigation matters, talent management, budget planning,
succession planning etc.
- Initiated the collaboration with HMO for a health talk that increased the total enrollment by 60%.
- Assisted to review all the employees job descriptions to align with company’s goals.
- Accomplished a successful performance appraisal session and submitted report for implementation.
- Assisted to conduct transfer and job rotation along with salary realignment.
- Supervised the Onboarding of the new hire (Credit Control, Accounts, Marketing Executives).
- Participated in the activation of Accounting/HR software (Sage App).
- Processed and ensured prompt payment of exit staff severance pay.
- Succeeded in coaching assigned Corp members
- Achieved 100% peaceful resolution of employee’s grievance/agitation due to delayed pay, surcharge, disputes.
- Ensured payment and receipt of Fire Safety Certificate.
Admin Function:
Oversaw the daily Administrative operations, including managing the reception area, supervising the support staff,
security unit, managed storage & office space/work tools, payment of utility bills, interface with all stakeholders,
procurement (consumables, assets, equipment), managed the general amenities (generating sets, electricals,
plumbing, switch boxes), ensured constant availability of courier items, vendor management and ensure completion of
contracts, insurance management etc.
- Reviewed clerical personnel job roles, to reduce service delivery downtime.
- Initiated weekly departmental meeting to propelled efficiency by 100% in terms of assigned task delivery.
- Reinforced adherence to company’s Standard Operating Procedure (SOP) in all area of operation to reduce
audit’s query (surcharge) and downtime.
- Secured, managed and replaced over 80 outstations office space (nationwide) for business operation.
- Managed receipts/payment of rents and utility bills nationwide.
- Supervised the distribution and prompt delivery of courier materials (branded airway bills, seal, fliers etc.) to
outstations to facilitate business operation nationwide.
- Ensured 95% power generation for effective operation via ensuring routine preventive/corrective model.
- Managed the relocation of Tranex annex office, asset removals, conveyance of items, and final property
handover.
- Initiated relationship with Eti Osa Local Government to mitigate recurrence of levies/fine/sanction on our
fleet. This initiative reduced cost by 60% as well as helped to ease movement within Lagos State.
- Updated contract agreement that were due and proposed upward review based on current market value.
- Ensured 100% claim recovery on accidented fleet and on missing items under Goods in Transit (GIT) cover.
- The facility routine maintenance was executed – electrical/mechanical, fumigation, sewage treatment, etc.
- Ensured all safety measures (signs/markings, extinguishers) are in place and functional with elected fire
marshals for routine drill.

INFYTEL COMMUNICATIONS LTD. - Aug ’21 – Oct '21

D6 101, 1004 Estate, V/Island - Lagos
Human Resource Executive
Oversaw the daily activity, including managed the HR database, create policies & procedures, recruitment,
onboarding, contract of employment, job description, performance management, training, terminating, review of
contracts, conduct exit interviews, payroll management, grievance management, employee engagement,
compensation & benefit, budget planning.
- Effective online sourcing (via LinkedIn) to engage Sales/Marketing personnel
- Embarked on general review of HR policies (recruitment and onboarding) with the view to reduce attritions.
- Updated the compensation and benefits package to attract and retain staff. Target was reviewed and team
bonus introduced.
- Updated company’s attendance policy, with the inclusion of appropriate sanction.
- Ensured pay slip is distributed before salary payment for transparency.
- Developed training and development programs for marketing unit, to enhance their sales/marketing skill.
- Computation of salary and commission on sale was resolved to be handled by the respective departments
while Accounts disburse funds.
- Conducted background check on employees' guarantor.
- Updated employee’s job roles for in-depth understanding to improve performance and meet set target
- Created HR policies and interpreted company’s handbook in accordance with labour law and ensured
employees understood and comply with them.
NORTHBRIDGE ENERGY LTD. - Apr ’19 – Feb ‘20
KM 46, Lekki-Epe Expressway, Igando, Lekki – Epe, Lagos
Human Resource/Admin Supervisor
Oversaw the daily activity, including managed the HR database, create policies & procedures, recruitment,
onboarding, job description, contract of employment, performance management, training, terminating, review of
contracts, conduct exit interviews, conflict/grievance management, employee engagement budget planning.

- Ensured the delivery and development of the HR strategy aligns with the corporate mission, vision and
objectives of the company.
- Ensured the recruitment standard is strictly adhere (sourcing, screening, interviewing etc.) to attract the right
fit for the role.
- Ensured exit procedures is adhered, to facilitated payment of final entitlement.
- Monitored staff performance, and identified the need for time management and Equipment handling training
for its Production unit and motivation package for staff and Drivers especially, to boost their performance.
- Ensured close working relationship with management and employees to improve employee relationship, build
morale and increase productivity and retention.
- Ensured the annual leave calendar is prepared, approved and adopted, as a working guard.
- Provided report on general HR activity and assist with budget monitoring.
Admin Function:
Oversaw the daily Administrative operations, including managed the reception area, supervised the support staff,
security unit, managed storage facility & office space/work tools, payment of utility bills, interface with all
stakeholders, purchase of consumables, managed the general amenities (generating sets, electricals, plumbing),
vendor management and ensure completion of contracts, insurance management etc.
- Processed and follow up on the payment of all utility bills, premiums and license fees.
- Ensured all maintenance/repair work is in executed accordance to specification and standard.
- Supervised the facility (fixtures & fittings) is constantly conducive and safe.
- Supervised the Technical, IT and Security team to ensure optimal performance.
- Ensured the company fleet are up to date in terms of documentation, accessories and fueling needs met
- Ensured all accident/incident are reported and insurance claim are recovered.

WHITFIELD VENTURES LTD. - May ‘18 – March ‘19

1, Okoduwa Cres, Navy Camp Site, Kirikiri – Lagos
Human Resource Generalist
Oversaw the daily Human Resource functions - managed the HR database, create policies & procedures, conduct
recruitment, onboarding, create job description, contract of employment, compensation & benefits, performance
management, training, termination of contract, review of contracts, transfer/redeployment, conduct exit interviews,
conflict/grievance management, employee engagement budget planning, managed experts.
- Drafted all newly employees’ contract of employment and dully onboarded.
- Ensured background and reference check are conducted on critical job roles with high financial risk.
- Collaborated with line mangers to identify manpower needs and proffered advice addressing the gap via
succession plan.
- Reviewed company organizational structure, role responsibilities and staffing level, thereby increasing
employee retention by 50%.
- Ensured company’s compliance with all statutory requirements both existing and new legislations.
- Ensured weekly team bonding session to address competency gap and to improve team work and improve
productivity.
- Ensured 100% accuracy in payroll administration (using Excel).
- Initiated and implemented the recognition and reward strategy to motivate employees that meet/exceed set
target.
- Instigated employees annual leave in 2018 and payment of allowances
- Enrolled on Pension scheme and commenced remittance of only confirmed staff.
- Oversaw the application and renewal of company’s expatriate quota.
Oversight Administrative Function:
- Supervised the activities of both Drivers and Security personnel, draw up job deliverables and weekly roster
- Managed duty roaster of domestic personnel at the guesthouses.
- Managed the vehicle request/usage, approval of its fueling and general maintenance.
- Authorized release of supplies and office accessories to department upon request.
- In collaboration of the Legal Officer, review contract agreement/SLA.

MP INFRASTRUCURE LTD. - Jan ’16 – Apr ‘18

Plot 25 BLK 68, Bisola Durosimi Etti Drive, Lekki Phase 1 – Lagos
Admin Lead
Oversaw the daily Administrative operations - managed the reception and common areas, supervised the support
staff, security unit, managed store items, office space/work tools, payment of utility bills, interface with all
stakeholders, purchase of furnishing items, managed both head office amenities and site accommodation (generating
sets, electricals, plumbing, switch boxes), vendor management, Budget management etc.
- Managed daily the administrative operation.
- Ensured the generating sets are maintained/serviced at run hours and diesel supplied at reorder level.
- Ensured regular environmental health and safety (fumigation, treatment of septic tank, cleaning, fire drill)
standard is upheld.
- Ensured all departmental request are promptly treated (ERP software) and executed.
- Responsible for interfacing with stakeholders, negotiating bills/levies and ensuring prompt payment.
- Maintained updated records on purchased items, storage and distribution of asset/materials and their
retrieval.
- Managed the securing, furnishing and maintenance of company’s accommodation (western & eastern region).
- Managed contract agreement/SLA and maintained cordial relationship with vendors.
- Provided Weekly Admin activity reports.

SILVERBIRD COMMUNICATIONS LTD. - May ‘08 – Oct ‘12

1 Rhythm Avenue Drive, Lekki Beach – Lagos
Human Resource & Admin Manager
Managed daily operations of the station – HR database, the hiring and replacement of personnel, onboarding, job
description, performance management, terminating of permanent and contract staff, conducting of exit interviews,
compilation of payroll data, administered leave and computation of allowances, performance appraisal, conflict
resolution, employee engagement, budget planning, succession planning etc.
- Implemented HR initiatives and systems in line with company’s goals
- Coordinated recruitment process from creating job description through interviewing to on-boarding
- Ensured Line Managers are adequately trained on the components and expectations during appraisal session
with their subordinates for a successful and seamless exercise.
- Conducted Employee’s Audit and identified 10% ghost staff on the HR Database.
- Addressed employee relations complaints, grievance and administered appropriate disciplinary measures.
- Provided guidance and interpretation session for clarity on HR programs, policies and procedures and
recommended HR best practices.
- Ensured accurate collation and processing of over 100+ employees payroll information.
- Ensured employee’s annual leave and allowances is processed
- Ensured all registered employees’ pension deduction are remitted.
- Ensured exited employee are delisted and an updated HMO list is submitted.
- Ensured established safety standards are maintained for conducive working environment.
Admin Function:
Managed the Administrative of the station – supervised the reception & walkway area, supervised the support staff,
security unit, domestic staff, managed office space/work tools, payment of utility bills, interface with all stakeholders,
managed the procurement of consumables, managed the general amenities (generating sets, electricals, plumbing,
switch boxes, cafeteria), vendor management and ensure completion of contracts, vehicle insurance etc.
- Initiated accurate record keeping of equipment/asset/vehicular movement to/fro the premises
- Ensured staff/vehicle exit from the premises, must be authorize by Line Managers/Admin Manager. This
reduced the level of loitering/exit from the premises.
- Ensured all delivery of supplies/goods and/or removal of company’s asset are recorded at the security post.
- Ensured that supply/dispensing of diesel into company’s main storage tank is witness by three (3) personnel
(Security, Audit & Admin), this eradicated the frequency of supply of diesel.
- Ensured 100% power generation to avert zero downtime to the station.
- Initiated use/monitoring of logbook and the use of Top-Up card for fueling of all company’s vehicle. This
initiative reduced cost by 70%.
- 100% claim recovery on accidented fleet cover under comprehensive insurance.
- Ensured routine maintenance of electrical/mechanical items, fumigation, sewage treatment, etc., this reduced
absenteeism associated with sick leave request by 20%.
SOME KEY SKILLS:
Payroll; Performance Management; Labor Relations; Teamwork; Succession Planning; Empathic; Self-confidence;
Leadership; Communication; Work Planning; Critical thinking; Decision making; Organizational; Ms Office; Team
Management; Recruiting; Interview; Employee Onboarding; Workforce planning; Conflict Resolution, Employee
Coaching; Benefit Planning & Administration; Organizational structure; asset management.
PERSONAL DATA
• Gender: Male
• Nationality: Nigerian
• Marital Status: Married
• Religion: Christian
INTEREST
Travelling, attending online training, and soccer
REFEREES
Provided upon request.