Naukri VishalSawant (5y 6m)
Naukri VishalSawant (5y 6m)
Naukri VishalSawant (5y 6m)
Career Summary:
5+ years of experience in system analysis, Design and Development, Production Support, Maintenance.
Proactively monitored Application Processes, identified enhancements, root cause analysis for a bug and
development requirements.
Worked on all stages in a typical SDLC like Requirement Analysis, Estimates, Design, coding, Testing.
An Excellent Team Player with good problem-solving approach having strong communication, leadership skills and
ability to work in a time-constrained and team-oriented environment.
Technical Skills
Professional Experience
IndusInd Bank Feb 2021 – Present
Deputy Manager
Analyzing the issues and resolving the same, proposing a workaround to maintain business continuity and ensuring
minimum business downtime. Identifying the critical issues and taking prompt and effective actions spontaneously.
Extensively worked as a Level2 production support engineer to support 100+ banking process in IBPS.
Proficient in data loading/extraction using SQL server and oracle and tools. Extensively involved in SQL tuning,
debugging and fixing the scripts/code.
Gathering the MIS requirement, checking the feasibility and building the queries & procedures and scheduling the
MIS on BAM application.
Working with development team for testing enhancements, fixes in Test environment and releasing them in
production environment after satisfying results and signoff from business and relevant support teams.
Expertise with DDL and DML statements, RDBMS, data dictionaries and normal forms.
Resolving / Handling escalations.
Conducting weekly incident / problem management calls with development team. Engaged in CR calls with
development team to track the status of the new release.
Provide technical expertise while actively participating in projects including requirements gathering, implementation,
development, testing and deployment.
Providing the end user communication for critical issues like technical application errors. Daily system and
application health checks are performed to ensure the smooth running of the application. Handling user queries
related to reports, daily job schedules / Database management and providing the solutions within the specified SLAs.
Provide training and technical documentation for business users.
Novopay Solutions Pvt Ltd Aug 2020 – Jan 2021
Technical Support Engineer
Implemented Feed file data, Policy Dump, User details, Agent report, Inspection data, Premium data etc.
Created Agent ID , edited agent account information, reset user passwords and removed access to the Avo portal.
Written complex SQL statements using joins, sub queries and correlated sub queries.
Traced XML based log files to quickly locate and resolve the cause of customer issues.
Hands-on Experience on handling data on MS SQL for data cleaning and data manipulation which is stored in
database.
Worked on all kind of reports such as Yearly, Quarterly, Monthly, and Daily.
Wipro InfoTech (ThinkAPPS Solutions Pvt Ltd) Oct 2017 – Aug 2018
Application Support
Providing production support to various Newgen applications like Omnidocs, Omniflow,Omnidocs admin, Omni
scan, Classificatory, Omniflow Process manager, Bomgar, Tab Banking etc.
Created Stored procedure, Views, Cursors and functions to support application
Developed SSIS package to extract, validate and load data into Data warehouse.
Utilized joins and subqueries to simplify complex queries involving multiple tables while optimizing procedure and
triggers to be used in production.
Certifications
Data Analytics and Visualization Virtual Experience Program on Forage - Dec 2022
Awarded as the ‘Shining Star’ by IndusInd Bank
Azure Data Fundamentals (DP-900) | Microsoft
Master in Microsoft Power BI Desktop and Service | Udemy
Shell Programming/Scripting for Absolute Beginners | Udemy
SQL and Relational Databases 101 | IBM Developer Skills Network
Education
Bachelor of Engineering – Computer Engineering | Mumbai University | 2017
Diploma – Computer Engineering | MSBTE | 2014