Naukri VishalSawant (5y 6m)

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Vishal Pandurang Sawant

Ph :+91- 9821211673 Email ID: [email protected]


LinkedIn: www.linkedin.com/in/sawant-vishal

Career Summary:

 5+ years of experience in system analysis, Design and Development, Production Support, Maintenance.
 Proactively monitored Application Processes, identified enhancements, root cause analysis for a bug and
development requirements.
 Worked on all stages in a typical SDLC like Requirement Analysis, Estimates, Design, coding, Testing.
 An Excellent Team Player with good problem-solving approach having strong communication, leadership skills and
ability to work in a time-constrained and team-oriented environment.

Technical Skills

Database Languages SQL, PL/SQL, T-SQL


BI Tools Power BI, Tableau
Operating System Windows, Linux, Unix
Cloud Platforms Microsoft Azure
Oracle SQL Developer, MS-SQL Server, MySQL Workbench, SSIS, Win-SCP,
Other Tools Putty, Arcos, SoapUI, BMC, Jira, Dynatrace
Application IBPS / OmniFlow (BPM), OmniDocs (DMS), BAM, MDM
Middleware JBoss, Apache Tomcat

Professional Experience
IndusInd Bank Feb 2021 – Present
Deputy Manager

 Analyzing the issues and resolving the same, proposing a workaround to maintain business continuity and ensuring
minimum business downtime. Identifying the critical issues and taking prompt and effective actions spontaneously.
 Extensively worked as a Level2 production support engineer to support 100+ banking process in IBPS.
 Proficient in data loading/extraction using SQL server and oracle and tools. Extensively involved in SQL tuning,
debugging and fixing the scripts/code.
 Gathering the MIS requirement, checking the feasibility and building the queries & procedures and scheduling the
MIS on BAM application.
 Working with development team for testing enhancements, fixes in Test environment and releasing them in
production environment after satisfying results and signoff from business and relevant support teams.
 Expertise with DDL and DML statements, RDBMS, data dictionaries and normal forms.
 Resolving / Handling escalations.
 Conducting weekly incident / problem management calls with development team. Engaged in CR calls with
development team to track the status of the new release.
 Provide technical expertise while actively participating in projects including requirements gathering, implementation,
development, testing and deployment.
 Providing the end user communication for critical issues like technical application errors. Daily system and
application health checks are performed to ensure the smooth running of the application. Handling user queries
related to reports, daily job schedules / Database management and providing the solutions within the specified SLAs.
 Provide training and technical documentation for business users.
Novopay Solutions Pvt Ltd Aug 2020 – Jan 2021
Technical Support Engineer

 Providing production support to NovoPay loan application.


 Maintenance & performance monitoring of application servers to facilitate smooth functioning of systems.
 Make the checklist for Daily job monitoring and system activity.
 If any modifications required then, Manipulate the records in database using DML commands.
 Highlighting the issues and concerns affecting the business and taking it up with higher management and get it
resolved.

iNube Software Solutions Pvt Ltd. Mar 2019 – Jul 2020


L2 Support Engineer

 Implemented Feed file data, Policy Dump, User details, Agent report, Inspection data, Premium data etc.
 Created Agent ID , edited agent account information, reset user passwords and removed access to the Avo portal.
 Written complex SQL statements using joins, sub queries and correlated sub queries.
 Traced XML based log files to quickly locate and resolve the cause of customer issues.
 Hands-on Experience on handling data on MS SQL for data cleaning and data manipulation which is stored in
database.
 Worked on all kind of reports such as Yearly, Quarterly, Monthly, and Daily.

eBaoTech India Pvt. Ltd. Aug 2018 – Jan 2019


Associate Software Engineer

 Managed software requirements from clients and end users.


 Restructured existing and validated new reports using Microsoft SQL Server.
 Defined files, views, tables and data sets to support Sales Operations and Analytics teams.
 Design Consumer Link and iForm Link for insurance product .

Wipro InfoTech (ThinkAPPS Solutions Pvt Ltd) Oct 2017 – Aug 2018
Application Support

 Providing production support to various Newgen applications like Omnidocs, Omniflow,Omnidocs admin, Omni
scan, Classificatory, Omniflow Process manager, Bomgar, Tab Banking etc.
 Created Stored procedure, Views, Cursors and functions to support application
 Developed SSIS package to extract, validate and load data into Data warehouse.
 Utilized joins and subqueries to simplify complex queries involving multiple tables while optimizing procedure and
triggers to be used in production.

Certifications
 Data Analytics and Visualization Virtual Experience Program on Forage - Dec 2022
 Awarded as the ‘Shining Star’ by IndusInd Bank
 Azure Data Fundamentals (DP-900) | Microsoft
 Master in Microsoft Power BI Desktop and Service | Udemy
 Shell Programming/Scripting for Absolute Beginners | Udemy
 SQL and Relational Databases 101 | IBM Developer Skills Network

Education
 Bachelor of Engineering – Computer Engineering | Mumbai University | 2017
 Diploma – Computer Engineering | MSBTE | 2014

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