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Unisys Req

The document provides a job description for a Senior/Lead System Administrator position requiring responsibilities such as: - Technical support operations for servers, mail servers, domain servers and operating systems in a 24/7 environment including supervising a team. - Server management, performance monitoring, capacity planning, disaster recovery and expert support for Exchange, Active Directory and Windows infrastructure. - Maintaining Windows 2003/2008 servers, Exchange 2003/2007/2010, and ISA server 2006. - Deploying MS security hotfixes using WSUS and updating Symantec antivirus. - Managing group policy objects, proactive monitoring of servers and applications, and ensuring high availability and SLA compliance. - Adhering to

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68 views2 pages

Unisys Req

The document provides a job description for a Senior/Lead System Administrator position requiring responsibilities such as: - Technical support operations for servers, mail servers, domain servers and operating systems in a 24/7 environment including supervising a team. - Server management, performance monitoring, capacity planning, disaster recovery and expert support for Exchange, Active Directory and Windows infrastructure. - Maintaining Windows 2003/2008 servers, Exchange 2003/2007/2010, and ISA server 2006. - Deploying MS security hotfixes using WSUS and updating Symantec antivirus. - Managing group policy objects, proactive monitoring of servers and applications, and ensuring high availability and SLA compliance. - Adhering to

Uploaded by

bhusahan1981
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Skills / Activities Administering production infrastructure comprising Windows Servers , strong in Active Directory, DNS , DHCP, Group policies,

File/Print Servers, Windows NT/2000/2003/2008, IIS 5.x/6.xKnowledge on AD design and delegation models Strong knowledge on Federated forest and trusts Strong knowledge on forest and domain functional levels Strong knowledge and hands on AD in-place upgradation Knowledge on Windows 2008 RODC, schema management Strong knowledge on windows 2008 Group Policy Preference Strong knowledge on RSAT,GPO Starter, Group policy preferences Strong knowledge on DFS servers and shares Knowledge on WLBS and Clusters Knowledge on script languages (VB, Kix ,Pearl) GPO Backup and Restoration Strong knowledge on AD disaster support Strong knowledge on AD ,FRS,DFS-R replication Strong knowledge on authoritative and non authoritative restoration Strong knowledge on GPO disaster recovery Knowledge on virtualization(ESX4i or HyperV) Strong knowledge on DHCP/WINS backup and restoration Good analytical and infrastructure knowledge MSCE / MCP certifications will add value Good exposure to ITIL process like incident, change, problem and release management. Good communication Skills Willingness to work in shifts (24 x 7 x 365 model ) Reliance:

Job Description
Person is responsible resolution of customer complaints or requests in their respective domains and meets SLO targets defined for case resolutions. Troubleshooting Hardware related issue Installation & troubleshooting of Windows 2003 & Windows 2008 System Administration Active Directory Clustering NLB IIS Website Configuration/troubleshooting FTP
Senior/ Lead System Admin - 3 Opening(s) Job Description 1. Responsible for technical support operations in high-volume, 24x7 environment, including supervision of technical support team and coordination of technical issues involving Web-servers, Mail-servers, Domain servers and operating systems (Windows Server). Core responsibilities include server management, performance, monitoring and tuning, capacity planning, disaster recovery, and providing expert support as related to Exchange/Active Directory and Windows infrastructure. Day to day duties include maintaining Windows 2003/8 servers, Exchange 2003/7/10, ISA server 2006 Deployment of MS security hotfixes using WSUS

2. 3. 4.

5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.

Symantec Antivirus update on all servers and client computers Managing of Group policy objects (GPO) Proactive monitoring of all servers, applications and services using a combination of tools to ensure hig h availability and SLAs. Responsible for uptime of servers/services all time. Adhere to all IT processes (Security/Systems/Change Management/Incident Management) Responsible for server services documentation with latest updates. Provide technical support/resolution for escalated issues. Provide technical support and assistance to end users to solve IT (Software/Hardware/Application) issues Experience on HP Server hardware- Blade Server. Experience on Windows Server 2003/8 deployment. Proxy Server, Firewall (ISA Server 2000/2003)

Roles and Responsibilities

Architects solutions and sets configuration standards for servers to ensure the reliability and data integrity of each server based on business requirements. Assists in maintaining application and system availability to acceptable service levels. Assists in notifying management/vendors when service levels are not met, and escalating problem resolution to maintain customer satisfaction. Completes assigned work within allotted time. Develops project plans and timelines for all system projects. Provides appropriate project communication and status reporting. Ensures the availability and production readiness of all systems in the JDA computer rooms. Escalates issues that may have negative financial impact. Establishes backup schedule, identifies backup requirements and monitors daily backup to ensure system recoverability. Establishes, implements and maintains security model for system. Keeps individual expenses within budget. Maintains system documentation on all production servers. Provides guidance, feedback, coaching and developmental experiences to other ITG, project team or JDA associates to encourage teamwork and a positive work environment Provides management and standards for all aspects of production systems. Provides second and third level support to the Help Desk team to ensure all network and system services are running within normal operating parameters. Records time and expenses into time entry system. Works with external vendor support teams to resolve application, hardware and software related issues to maintain acceptable service and customer satisfaction levels.

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