C823n/C823dn

C833n/C833dn
C843n/C843dn
ES8433
ES8443

-1-
●●
About the Product Warranty
Every effort has been made to ensure that the information in this document is complete, accurate,
and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its
control. The manufacturer also cannot guarantee that changes in software and equipment made by
other manufacturers and referred to in this guide will not affect the applicability of the information
in it. Mention of software products manufactured by other companies does not necessarily constitute
endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful as
possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness
of the information contained herein.

All rights are reserved by Oki Data Corporation. You must not copy, transfer, translate, etc. the content
herein without authorization. You must obtain written permission from Oki Data Corporation before
doing any of the above.
© 2016 Oki Data Corporation
OKI is a registered trademark of Oki Electric Industry Co., Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft
Corporation.
Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.
Other product names and brand names are registered trademarks or trademarks of their proprietors.

As an Energy Star Program Participant, the manufacturer has determined that this product
meets the Energy Star guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 2014/30/EU (EMC), 2014/35/
EU (LVD), 1999/5/EC (R&TTE), 2009/125/EC (ErP) and 2011/65/EU (RoHS), as amended where
applicable, on the approximation of the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy related
Products and Restriction on the use of certain Hazardous Substances in electrical and electronic
equipment.

The following cables were used to evaluate this product to achieve EMC directive
2014/30/EU compliance and configurations other than this may affect that compliance.

length
cable type core shield
(meters)
Power 1.8
USB 5.0
LAN 15.0

-2-
●●
Emergency first aid
Take care with toner powder:

If swallowed, give small amounts of cold water and seek medical attention. DO
NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medical attention.
If it gets into the eyes, flush with large amounts of water for at least 15 minutes
keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce risk of
staining skin or clothing.

●●
Manufacturer
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
For all sales, support and general enquiries contact your local distributor.

●●
Importer to the EU/Authorized representative
OKI Europe Limited
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local distributor.

●●
Environmental information
i.com/prin
.ok ti n
w
w
g/
w

-3-
●●
For Your Safety
Read the User’s Manual for your safety before using the product.

Cautions related to safety

A warning provides additional information which, if ignored, may result in a risk of personal
WARNING injury.
A caution provides additional information which, if ignored, may result in equipment
CAUTION malfunction or damage.

General cautions

WARNING
Do not touch the safety Do not use highly flammable Unplug the power cord
switch inside the printer. sprays near the printer. Doing and contact a customer
Doing so may cause electric so may cause fire as parts of service center if the cover
shock when high voltage the printer are hot. is unusually hot, smoking,
occurs. In addition, the giving off an unusual odor,
rotating gears may result in or making strange noises.
injury. Failure to do so may lead to
a fire.
Unplug the power cord and Unplug the power cord and Do not operate and/or
contact a customer service remove foreign materials disassemble the printer other
center if a liquid such as such as paper clips if they than as directed in User’s
water enters in the internal fall inside the printer. Failure Manual. Doing so may cause
parts of the printer. to do so may cause electric electric shock and/or fire,
Failure to do so may lead to shock and/or fire, leading to leading to injuries.
a fire. injuries.
Unplug the power cord Unplug the power cord Do not clean spilled toner
and contact a customer periodically to clean plug with a vacuum cleaner.
service center if the printer blades and base section If cleaning spilled toner with
is dropped or the cover is between the blades. a vacuum cleaner, it may
damaged. If the power plug remains catch fire due to the sparks
Failure to do so may cause inserted for a long time, the from electric contact.
electric shock and/or fire, base section will get dusty, Toner spilled on the floor
leading to injuries. and the plug may short should be wiped off with wet
circuit, which may cause fire. cloth.
Do not insert materials in a Do not put a cup with liquids Do not touch the fuser and
vent hole. such as water on the printer. other parts when opening the
Doing so may cause electric Doing so may cause electric cover of the printer.
shock and/or fire leading to shock and/or fire leading to Doing so may cause burns.
personal injuries. personal injuries.
Do not throw toner cartridges Do not use a power cord, a The operation of using UPS
and image drum cartridges cable, or a ground wire other (uninterruptible power
into fire. Doing so may cause than those that are indicated source) or inverters is not
dust explosion leading to in User's Manual. guaranteed. Do not use
burns. Doing so may cause fire. uninterruptible power source
or inverters.
Doing so may cause fire.

CAUTION
Do not come closer to the paper’s exit area Do not touch a damaged liquid-crystal display.
when the power is turned on, while printing. If liquid (liquid crystal) leaked from the liquid-
Doing so may result in personal injury. crystal display gets into the eyes or mouth, flush
with large amount of water. Follow the direction
from a doctor if necessary.

-4-
●●
Manual Composition
The following manuals are included with this product.

●● Quick Guide
This notes brief descriptions of how to install this printer.

●● User’s Manual (Setup) ---- This document

Basic operations are described to aid understanding of this printer. The initial setup descriptions
including printer placement and the network initial setting are noted along with troubleshooting and
maintenance procedures.

●●
About This Manual

Terms in this document

The following terms are used in this manual.
Note

●● Indicates important information on operations. Make sure to read sections with this mark.
Memo

●● Indicates additional information on operations. You should read sections with this mark.
Reference

●● Indicates where to look when you want to know more detailed or related information.

WARNING
●● A warning provides additional information which, if ignored, may result in a risk of personal injury.

CAUTION
●● A caution provides additional information which, if ignored, may result in equipment malfunction or
damage.

Symbols in this document

The following symbols are used in this manual.

Symbols Description
[ ] ●● Indicates menu names on the display screen.
●● Indicates menu, window, and dialog names on the computer.
" " ●● Indicates messages and input text on the display screen.
●● Indicates file names on the computer.
●● Indicates reference titles.
< > button/key Indicates a hardware button on the operator panel or a key on the keyboard of the
computer.
> Indicates how to get to the item you want in the menu of this printer or the computer.
Your Printer Indicates a printer you want to use or select.

-5-
 Notation used in this manual
The following notations may be used in this manual.

●● C823n/C823dn→ C823
●● C833n/C833dn→ C833
●● C843n/C843dn→ C843
●● PostScript3 Emulation→ PSE, POSTSCRIPT3 Emulation, POSTSCRIPT3 EMULATION
●● Microsoft® Windows® 10 64-bit Edition operating system→ Windows 10 (64bit version) *
●● Microsoft® Windows® 8.1 64-bit Edition operating system→ Windows 8.1 (64bit version) *
●● Microsoft® Windows® 8 64-bit Edition operating system→ Windows 8 (64bit version) *
●● Microsoft® Windows® 7 64-bit Edition operating system→ Windows 7 (64bit version) *
●● Microsoft® Windows Vista® 64-bit Edition operating system→ Windows Vista (64bit version) *
●● Microsoft® Windows Server® 2012 R2 64-bit Edition operating system→ Windows Server 2012 *
●● Microsoft® Windows Server® 2012 64-bit Edition operating system→ Windows Server 2012 *
●● Microsoft® Windows Server® 2008 R2 64-bit Edition operating system→ Windows Server 2008 *
●● Microsoft® Windows Server® 2008 64-bit Edition operating system→ Windows Server 2008 (64bit version) *
●● Microsoft® Windows® 10 operating system→ Windows 10 *
●● Microsoft® Windows® 8.1 operating system→ Windows 8.1 *
●● Microsoft® Windows® 8 operating system→ Windows 8 *
●● Microsoft® Windows® 7 operating system→ Windows 7 *
●● Microsoft® Windows Vista® operating system→ Windows Vista *
●● Microsoft® Windows Server® 2008 operating system→ Windows Server 2008 *
●● Generic name for Windows 10, Windows 8.1, Windows 8, Windows Server 2012, Windows 7, Windows Vista, and
Windows Server 2008→ Windows

* I f there is no special description, 64bit version is included in Windows 10, Windows 8.1, Windows 8, Windows 7,
Windows Vista, and Windows Server 2008. (64bit version and Windows Server 2008 R2 is included in Windows
Server 2008, Windows Server 2012 R2 is included in Windows Server 2012.)

If there is no special description, Windows 7 is used as Windows, Mac OS X 10.11 is used as Mac OS X, and
C833dn is used as the printer for examples in this document.
Depending on your OS, model or version, the description on this document may be different.

The diffusion of dust, ozone, styrene, benzene, TVOC, and ultrafine particles conforms to the Eco Mark
155, “Printer” substance emission certification criteria. (Toner was tested by performing black and
white and color printing with Oki Data genuine toner cartridges according to the appendix S-M of the
Blue Angel RAL UZ-171:2012 test method.)

-6-
Contents
About the Product Warranty......................................................................2
Emergency first aid..................................................................................3
Manufacturer...........................................................................................3
Importer to the EU/Authorized representative..............................................3
Environmental information........................................................................3
For Your Safety........................................................................................4
Manual Composition.................................................................................5
About This Manual....................................................................................5

1. Setup.................................................................................. 10
Checking Products.................................................................................. 11
Checking Package Contents....................................................................................... 11

Operator Panel...................................................................................... 12
How to Use the Ten-Key Pad...................................................................................... 12
How to Use the Function Key..................................................................................... 13
Names of Components.............................................................................................. 14
Available Options..................................................................................................... 15

Checking the Placement Environment....................................................... 16

Placement Environment............................................................................................ 16
Placement Space..................................................................................................... 16

Preparing Your Printer............................................................................. 17

Unpacking.............................................................................................................. 17
Installing Consumables............................................................................................. 17
Loading Paper......................................................................................................... 19
Turning On/Off the Power.......................................................................................... 20
Installing Options..................................................................................................... 23
Test Printing from the Printer..................................................................................... 29

Connecting to a Computer....................................................................... 30
Network Connection................................................................................................. 31
USB Connection....................................................................................................... 37
When Adding Options............................................................................................... 41

-7-
Contents

2. Printing Basic Operation..................................................... 43

Supported Paper.................................................................................... 43
How to Print from the Tray...................................................................... 48
How to Print from the MP Tray................................................................. 49
Printing in Custom Sizes......................................................................... 53
Paper Output......................................................................................... 57
Convenient Print Functions...................................................................... 58
Canceling Printing.................................................................................. 59
Setting the Time that Elapses Before Entering the Power Save Mode............. 60
Setting the Time that Elapses Before Entering the Deep Sleep Mode............. 61
Constraints When in Deep Sleep Mode........................................................................ 62

Settings for Turning Power Off Automatically (Auto Power Off)..................... 64

Setting the Auto Power Off Time................................................................................ 64
Setting the Time that Elapses Before Entering the Auto Power Off Mode.......................... 65

Setting the Buzzer................................................................................. 66

3. Troubleshooting.................................................................. 67
When an Error Message Appears on the Display Screen
(When the ATTENTION Indicator Lights Up/Blinks)...................................... 67
When Paper Jams Occurs/When an Error Message does not
Disappear Even After Jammed Paper is Removed........................................ 68
When the Message for Replacement of Consumables or
Maintenance Unit Appears....................................................................... 78
When the Message for Paper Replacement or Paper Size Error Appears......... 81
Other Error Messages............................................................................. 82
When You Cannot Print from the MP Tray................................................... 85
Other Issues......................................................................................... 86
Unable to Print from a Computer................................................................................ 86
Unable to Install a Printer Driver Successfully.............................................................. 88
OS-Specific Constraints ........................................................................................... 89
Image Quality Issues............................................................................................... 90
Feeding Issues........................................................................................................ 93
Machine Issues........................................................................................................ 94

-8-
 Contents

4. Maintenance....................................................................... 96
Replacing Consumables and Maintenance Units.......................................... 96
Replacing Toner Cartridges........................................................................................ 97
Replacing the Image Drum.......................................................................................101
Replacing the Belt Unit............................................................................................104
Replacing the Fuser Unit..........................................................................................107

Cleaning............................................................................................. 109
Cleaning the Surface of the Printer............................................................................109
Cleaning Paper Feed Rollers.....................................................................................109
Cleaning LED Heads................................................................................................111

Moving or Transporting Your Printer........................................................ 113

5. Appendix.......................................................................... 116
Specifications...................................................................................... 116

Index..................................................................................... 122

Oki contact details.................................................................. 123

-9-
1 1. Setup
How to set up is explained in this chapter.
1. Setup

„„ Setup Flow
1. Checking Products
●● Checking package contents
●● Checking names of the operator panel and how to
operate
●● Checking names of product parts
●● Checking options

2. Checking the Placement Environment

●● Checking the placement environment
●● Checking placement location

3. Preparing a Printer
●● Unpacking
●● Removing cushioning materials
●● Installing consumables
●● Loading paper
●● Turning on/off the power
●● Installing options
●● Test printing from the printer

4. Connecting to a Computer
Connecting through network Connecting through USB
For Macintosh
For Windows For Windows For Macintosh
Connecting through Bonjour

Specifying an IP address
on the operator panel

Connecting a cable

Installing a printer driver on a computer

Adding printers on a
Adding printers on a computer
computer

Test printing from a computer

- 10 -
 Checking Products

●●
Checking Products 1
This section gives an overview of the printer.

1. Setup
Checking Package Contents ●● Software DVD-ROM

Check that you have everything shown below.

CAUTION It may cause injury!

●● At least two people are needed to lift the printer

safely because it weighs about 37 Kg or 40 Kg.
●● AC cord
Reference

●● For details on how to open the package, refer to Note

“Unpacking” P.17.
●● An Ethernet cable and USB cable are not supplied with
●● Printer your printer. Procure them separately.
●● Packaging and cushioning material are needed if
transporting the printer. Do not throw them away.

●● Four image drums (black, yellow, magenta

and cyan)
●● Four starter toner cartridges (black, yellow,
magenta and cyan)
Note

●● For the C models, the starter toner cartridges are

installed in the image drums, which are installed in
the machine before shipment.
The starter toner cartridge is not installed in the ES
models. Install the toner cartridge that is included in
this machine. Refer to “Replacing the Image Drum”
P.101.

●● Quick Guide

- 11 -
 Operator Panel

1 ●●
Operator Panel
This section explains the names and functions of components on the operator panel and how to enter
text.
1. Setup

1 2
5
12 9

11

13 7 6 5 4 3 10

No. Name Function

1 Display screen Displays operating instructions and the status of the printer.
2 <ON LINE> button Switches between on line and off line modes.
3 <CANCEL> button Cancels the current print immediately.
4 <ENTER> button ●● Displays the menu screen.
●● Confirms the highlighted item.
5 <SCROLL> button Selects the menu or scrolls the screen.
6 <BACK> button Returns to the previous screen.
7 <HELP> button Displays the help screen. To close, press the <HELP> button, <BACK>
button, or <CANCEL> button.
8 <POWER SAVE> button ●● Enters or exits the power saving mode.
●● Exits the deep sleep mode.
Lights up green in the power save mode and blinks green in the deep sleep mode.
9 Ten-key pad ●● Enters numbers.
●● Enters alphabetical characters and symbols.
A password can be entered only with a ten-key pad.
10 <Fn> key Displays the equipment setting menu screen with a shortcut function.
11 <CLEAR> key Executes the following actions according to the entered items when pressed
or held down.
●● Minimizes a setting value.
●● Enters zero for a setting value.
●● Deletes a character.
●● Cancels a selected item.
Returns to the previous settings. Not available when entering an IP address.
12 <READY> indicator Lights up green in on line mode and turns off in off line mode.
13 <ATTENTION> indicator Lights up or blinks orange when an error occurs in the device.

How to Use the Ten-Key Pad <9>: 9 → w → x → y → z → 9

<0>: 0 → 0
Use to enter numbers and characters. The functions of < > and <C> keys are the
followings:
Each time a numeric key is pressed, entered
numbers or characters are changed cyclically in < >: Function key (Available only when the
the following order: standby screen is displayed.)
<C>: Deletes a character when entering a
<1>: 1
password.
<2>: 2 →a→b→c→2
<3>: 3 →d→e→f→3 To enter “abc” for example,
<4>: 4 →g → h → i → 4 press <2> → <2> → <ENTER> button → <2>
→ <2> → <2> → <ENTER> button → <2> →
<5>: 5 →j→k→l→5
<2> → <2> → <2> → <ENTER> button.
<6>: 6 →m→n→o→6
<7>: 7 →p→q→r→s→7
<8>: 8 → t → u → v →8

- 12 -
 Operator Panel

Function No. Function menu

How to Use the Function Key 1
26 Other Size (Tray 2)
Press numeric keys after pressing the <Fn> 30 Paper Size (Tray 3)
key when the message “Ready To Print” 31 X Dimension (Tray 3)

1. Setup
appears on the display screen. The function 32 Y Dimension (Tray 3)
menu corresponding to the number entered is 33 Media Type (Tray 3)
displayed. 34 Media Weight (Tray 3)
35 Legal Paper (Tray 3)
1 Press the <Fn> key. 36 Other Size (Tray 3)
40 Paper Size (Tray 4)
41 X Dimension (Tray 4)
42 Y Dimension (Tray 4)
43 Media Type (Tray 4)
44 Media Weight (Tray 4)
45 Legal Paper (Tray 4)
46 Other Size (Tray 4)
2 Press the numeric keys (0-9) to display 80 Paper Feed
the desired function item and press the 90 Paper Size (MP Tray)
<ENTER> button. 91 X Dimension (MP Tray)
92 Y Dimension (MP Tray)
93 Media Type (MP Tray)
94 Media Weight (MP Tray)
95 Tray Usage (MP Tray)
100 Configuration
101 Network
102 Usage Report
103 Error Log
3 The setting screen of the selected
200 Power Save Time
function is displayed. Check or change
201 Sleep Time
the settings.
202 Auto Power Off Time
210 Error Report
220 Print Position Adjust (MPTray)
221 Print Position Adjust (Tray 1)
222 Print Position Adjust (Tray 2)
222 Print Position Adjust (Tray 3)
223 Print Position Adjust (Tray 4)
230 Paper Black Setting
Function Menu List 231 Paper Color Setting
232 Trans. Black Setting
Function No. Function menu 233 Trans. Color Setting
1 Private Job 234 SMR Setting
2 Shared Job 235 BG Setting
10 Paper Size (Tray 1) 236 Drum Cleaning
11 X Dimension (Tray 1) 237 Hex Dump
12 Y Dimension (Tray 1) 300 Adjust Density
13 Media Type (Tray 1) 301 Adjust Registration
14 Media Weight (Tray 1) 302 Print Tuning Pattern
15 Legal Paper (Tray 1) 310 Cyan Density
16 Other Size (Tray 1) 311 Magenta Density
20 Paper Size (Tray 2) 312 Yellow Density
21 X Dimension (Tray 2) 313 Black Density
22 Y Dimension (Tray 2)
23 Media Type (Tray 2)
24 Media Weight (Tray 2)
25 Legal Paper (Tray 2)

- 13 -
 Operator Panel

1 Names of Components

5 2
1. Setup

3 16
8

26
4
17

6
No. Name
8 16 Multipurpose tray
7 1 17 Paper set cover
26 Wireless LAN module cover
No. Name
1 Front cover
2 Front cover open lever
3 Operator panel 18
4 Power switch
5 Output tray
6 Multipurpose tray 22

7 Tray 1
8 Air vents
19
21
9 20

No. Name
13
18 Rear output tray
12
15 19 AC power socket
11
20 Interface part
10
21 Access cover
22 Duplex unit (Only for the model of the name
with dn or ES)
14

●● Interface part

23
No. Name 24
9 Output tray open button
10 Toner cartridge
25
Image drum (K: black)
11 Toner cartridge
Image drum (Y: yellow)
12 Toner cartridge
Image drum (M: magenta)
13 Toner cartridge
Image drum (C: cyan)
14 Fuser unit No. Name
15 LED head (four heads) 23 Accessory connector
24 USB interface connection
Note 25 Network interface connection
●● In the case of the ES models, toner cartridges are not
installed in the Image drums.

- 14 -
 Operator Panel

Available Options 1
The following options are available for your
printer:

1. Setup
●● Additional tray unit (tray 2/3/4)
●● Additional RAM (256 MB or 512 MB)
●● 16 GB SD memory card kit
●● Wireless LAN module
Reference

●● For details on how to install the options, refer to

“Installing Options” P.23.
●● An SD memory card kit is used for functions such as a
storage for spooling when copying sectors, saving secure
print/encrypted print data, and as a storage destination
for form data. For information on secure print, encrypted
secure print and form data storage functions, please refer
to the User’s Manual (Advanced).
Note

●● C823 is available only Tray2.

- 15 -
 Checking the Placement Environment

1 ●●
Checking the Placement Environment

Placement Environment Placement Space

1. Setup

Your printer must be placed in the following Place your printer on a flat surface that is wide
environment: enough that the printer’s feet securely on the
surface.
Temperature: 10 - 32°C
Allow for enough room around your printer as
20% - 80% RH
Humidity:
(relative humidity)
shown in the images below.
Maximum ●● Top view
wet bulb 25°C
temperature:
Recommended 20 cm
17 - 27°C, 50 - 70 % RH
environment:

Note

●● Be careful of condensation. It may cause a malfunction.

●● If placing your printer in a location where the humidity of
the surrounding air is less than 30% RH, use a humidifier
or antistatic mat.

WARNING 60 cm 100 cm

●● Do not install near high temperature or the fire. 20 cm

●● Please do not install in a place from which a
chemical reaction is started (laboratory etc.).
●● Do not install near the inflammable solution, such ●● Side view
as alcohol and thinner.
●● Do not install in the place which the small child's
hand reaches.
●● Do not install in an unstable place (the shaky
stand, leaning place, etc.).
●● Do not install in a place many humidity, dusty and 70 cm
the place where direct rays hit.
●● Do not install in the environment of briny air and
corrosive gas.
●● Do not install in a place with much vibration.
●● Do not install in a place where the ventilation hole
of the printer is closed.

CAUTION
●● Do not place directly on a rug or carpet with long
strands.
●● Do not install in a closed room with poor
ventilation and circulation.
●● If you use the printer in a small room for a long
time, please make sure that you ventilate the
room.
●● Install away from strong magnetic fields and
sources of noise.
●● Install away from monitors or TVs.

- 16 -
 Preparing Your Printer

●●
Preparing Your Printer 1
This section explains how to unpack your printer and how to turn it on and off.

1. Setup
Unpacking Installing Consumables

CAUTION It may cause injury! 1 Insert your finger into the recess on
the right side of the printer and pull the
●● At least two people are needed to lift the printer
safely because it weighs about 37 Kg or 40 Kg.
front cover open lever (1) to open the
front cover (2) forward.
Note Note

●● Be sure to use the consumables or maintenance units ●● Open the front cover gently. If opening rapidly, an MP
provided with this printer at first. Otherwise, the life of the tray may open.
consumables or maintenance units may not be displayed
correctly, or you may not be able to use them later.
●● The image drum (the green tube) is very delicate. Handle
it carefully.
●● Do not expose the image drum to direct sunlight or very
bright interior light (approximately more than 1500 lux).
Even under the normal interior light, do not leave it for
more than 5 minutes.
●● Packaging and cushioning material are needed if 1
transporting the printer. Do not throw them away.

1 Remove your printer from the box and

2
remove all cushioning materials and the
plastic bag from your printer.
2 Press the output tray open button (3)
2 Remove the two strips of protective tape and open the output tray (4).
(1) at the back of your printer.
3
4
1

3 Take out all four image drums from the

printer.

- 17 -
 Preparing Your Printer

4 Remove the protective sheets from four 6 Turn the blue lever (7) of the toner
1 image drums. cartridge backward until its top aligns on
the mark.
(1) Place an image drum on a Turn the levers of all four 4 toner cartridges.
newspaper. Remove a tape (6) stuck
1. Setup

on a protective sheet (5) and open it.

(2) Pull out a protective sheet to the

direction of the arrow. 7

7 Close the output tray (4) by pushing the

both sides of the cover firmly.
4

Note

●● Do not turn the blue lever of the toner cartridge.

8 Close the front cover (2).
Note
5 Put all four image drums back into a
●● The front cover cannot be closed securely if the output
printer. tray is not closed.
●● When the error message that the top or front cover is
open does not disappear from the operator panel’s display
screen, make sure they are closed securely.

- 18 -
 Preparing Your Printer

3 Slide the paper guide (3) and paper

Loading Paper stopper (4) to the size of paper to be 1
Reference
loaded.
●● Please refer to “Supported Paper” P.43 for information

1. Setup
on how to load paper into the printer.

1 Pull out the paper tray (1).

Note

●● When loading the A6 size paper, move the paper

stopper (4) forward and remove it once, then install
it on the metal part.

2 Set the paper size dial (2) to match the

loading paper size.
Set the dial to [A4 ] when loading the A4 size
paper with a landscape orientation.

2
4 Flex paper back and forth, and then fan
it. Straighten the edges of the paper
stack on a level surface.

- 19 -
 Preparing Your Printer

5 Load paper with the print side face down

1 and press it from above.
Turning On/Off the Power
Note

●● Do not load paper exceeding the [ ] mark (5) of the Power Supply Conditions
1. Setup

paper guide.
The power supply must meet the following
5
conditions:
Voltage: 110 - 127 VAC (Range 99 - 140 VAC)
220 - 240 VAC (Range 198 - 264 VAC)
Frequency: 50/60 Hz ± 2%

Note

●● If the power supply is unstable, use a voltage regulator.

●● The maximum power consumption of this printer is
1400 W. Ensure that the power supply is sufficient to
operate this printer.
●● We do not guarantee operation where an uninterruptible
power system (UPS) or inverter is used. Do not use an
uninterruptible power system (UPS) or inverter.
6 Secure the loaded paper with the paper
guide. There is a risk of getting
WARNING an electric shock and/or
7 Check if a size of loaded paper matches causing fire.
the setting of paper size dial. ●● Be sure to turn off the power supply switch when
attaching or removing the AC cable and earth wire.
8 Return the paper tray to the printer. ●● Be sure to connect an earth wire to the grounding
terminal of exclusive use.
Memo ●● Please do not connect with the ground of a water pipe,
●● If loading a paper that you cannot select the a gas pipe, and a telephone wire, and a lightning rod by
size with a paper size dial options, set the dial to any means.
[Other], and then set a paper size on the operator ●● Make sure to connect with the ground terminal before
panel. connecting the power cord to the power supply plug.
●● Be sure to plug in and unplug the AC cable while holding
on to the power supply plug.
●● Insert the AC cable plug completely into the wall socket
securely.
●● Do not touch the power cord, or printer, if your hands
are wet.
●● Install a power cord in the place which is not stepped
on, and do not place a thing on a power cord.
●● Do not use the cord tied in a bundle.
●● Please do not use the damaged power cord.
●● Do not use multi-outlet adapters.
●● Do not connect this printer and other electric products
to the same wall socket. If it connects simultaneously
with an air conditioner, copier, shredder, etc. Especially,
a printer may incorrect-operate by the electric
noise. When you connect with the same wall socket
unavoidably, please use a commercial noise filter or a
commercial noise cut transformer.
●● Use the attached power cord and insert it directory with
the ground terminal. Do not use the power cord for
other product for the printer.
●● Do not use an extension cord. When you use it
unavoidably, use the thing more than rated 15 A.
●● Use of an extended code may not operate a printer
normally by AC voltage descent.
●● During printing, do not shut off a power supply or do not
pull out a power supply plug.
●● When you use it neither for consecutive holidays nor a
travel for a long time, pull out a power cord.
●● Do not use attached power cord to the other products.

- 20 -
 Preparing Your Printer

Turning On the Power Turning Off the Power

1
1 Plug the AC cord (1) into the AC power 1 Hold down the power switch (1) for
socket of your printer. about a second.

1. Setup
The message “Shutting down Please wait.
Printer will turn off automatically” appears
in the operator panel, and the power switch
indicator blinks every 1 second. Then the printer
1 turns off automatically and the power switch
indicator goes out.
Note

●● It may take about 5 minutes to turn off the power. Wait

until it turns off.
●● Holding down the power switch for more than 5 seconds
turns off printer forcibly. Only perform this procedure
when a problem occurs. For printer problems, refer to
“Other Issues” P.86.
2 Plug the AC cord into the electric socket.

3 Hold down the power switch (2) for

about 1 second to turn on the power.

„„ When the Printer is Not Used for a

Long Time
The Power switch LED indicator lights up when When the printer is not used for a long time due
the printer turns on. to consecutive holidays or when on vacation, or
The message “Ready To Print” is displayed in when changing or attaching parts in repair or
the operator panel once printer is ready. maintenance, unplug the AC cord.
Memo

●● The printer will not be functionally impaired even if left

unplugged for a long time (more than 4 weeks).

- 21 -
 Preparing Your Printer

Power Save Mode and Deep Sleep Mode „„ Restoring a Printer from the
1 Two-phase power conservation enables you to
Power Saving Mode
To restore the printer from the power save
save on power consumed by the printer.
mode or the deep sleep mode, press the
<POWER SAVE> button on the operator panel.
1. Setup

„„ Power Save Mode Memo

When your printer is not used for a certain ●● When the printer receives a print job from a computer or
period of time, it automatically enters the power other devices, it is restored automatically.
save mode to reduce the power consumption.
You can enter the power save mode manually Auto Power Off Function
by pressing the <POWER SAVE> button on the
operator panel. When a certain period of time elapses after
printing, this printer will turn off automatically.
The <POWER SAVE> button lights up green
Memo
while in this mode.
●● The factory default setting for time that elapses before the
printer power turns off automatically is 4 hours.
●● For how to change the time that elapses before the
printer power turns off automatically, refer to “Settings for
Turning Power Off Automatically (Auto Power Off)” P.64.
Note

●● In the factory default setting, the auto power off mode

is disabled during network connection. To enable the
auto power off mode during network connection, refer to
Memo “Settings for Turning Power Off Automatically (Auto Power
●● By factory default, the time interval before entering the Off)” P.64.
power save mode is set to 1 minute. For how to change
the time that elapses before the printer enters the power
save mode, refer to “Setting the Time that Elapses Before
Entering the Power Save Mode” P.60.

„„ Deep Sleep Mode

Your printer goes from the power save mode to
the deep sleep mode after a set period of time.
In the deep sleep mode, the status of your
printer is almost the same as when it is turned
off.
The <POWER SAVE> button blinks while in the
deep sleep mode.
Note

●● The printer does not enter the deep sleep mode if an error
occurs.
Memo

●● By factory default, the time interval before entering the

deep sleep mode is set to 15 minutes. For how to change
the time that elapses before the printer enters the deep
sleep mode, refer to “Setting the Time that Elapses Before
Entering the Deep Sleep Mode” P.61.
Reference

●● For more detailed information on deep sleep mode, please

refer to the User’s Manual (Advanced).

- 22 -
 Preparing Your Printer

2 Stack an additional tray aligning a back

Installing Options side of each tray. 1
This section explains how to install options on
your printer. The following options are available:

1. Setup
●● Additional tray unit (Tray 2/3/4)
●● Additional RAM (256 MB or 512 MB)
●● 16 GB SD memory card kit
●● Wireless LAN module
Note

●● Be sure to turn off your printer and unplug the AC cord

and Ethernet or USB cable before installing options.
Installing options while your printer is turned on may
damage your printer and options.
Memo

●● After installing options, set the option settings with a

printer driver. Refer to “When Adding Options” P.41.

Installing an Additional Tray Unit

Install an optional additional tray unit when 3 Place a printer on the additional trays
you want to increase the paper capacity of your gently aligning the back sides of a
printer. You can install up to three additional tray
printer and the additional trays.
units. After installation, you need to configure
the printer driver settings.

N35110A

Reference

●● For specifications of the additional tray unit, refer to

“Supported Paper” P.43.

CAUTION It may cause injury!

●● At least two people are needed to lift the printer 4 Plug the AC cord and Ethernet or USB
safely because it weighs about 37 Kg or 40 Kg. cable into your printer, and then turn on
the power switch.
1 Turn off your printer, and then unplug
the AC cord and the Ethernet or USB
cable.
Reference

●● “Turning Off the Power” P.21

- 23 -
 Preparing Your Printer

●● Do not apply force to the printer’s output tray Installing Additional RAM
1 while it is open.
Install additional RAM to increase the memory
capacity of your printer in cases such as if
memory overflow or the collate print errors
1. Setup

occur. Your printer supports 256 MB and 512 MB

RAM.

Note

●● Use only genuine Oki Data products. The performance

cannot be guaranteed when using other products.
●● The static electricity may damage parts. Discharge the
static electricity from your body by touching grounded
●● Do not apply downward force to the paper tray metallic parts, etc., before work.
while it is pulled out.
Memo

●● For banner printing, installing additional memory is

recommended.

1 Turn off your printer, and then unplug

the AC cord and Ethernet or USB cable.
Reference

●● “Turning Off the Power” P.21

2 Open the access cover (1) on the right

side of a printer.

●● Do not apply force to the printer from the back

while the paper tray is pulled out.

- 24 -
 Preparing Your Printer

3 Slide the metal plate (2) upward to 5 Insert the additional RAM (4) into the
remove. slot and fix it by pushing it toward the 1
Note printer.
●● If the SD memory card socket is attached, remove Note

1. Setup
the SD memory card. ●● Be sure to check a direction of an additional RAM.
The additional RAM has small dents on its connector,
(1) Put your finger in the recess of the which are fitted with a connector of a slot.
metal plate (2), and slide it upward.

2 4

6 Install the metal plate (2).

(2) Pinch the lower part of the metal
(1) First, insert the upper part of the
plate (2), and pull it forward.
metal plate (2) in the printer, then
install the metal plate.

4 Make sure the LED (3) indicated by the

arrow turns off. If it is lit, wait until it (2) While holding the lower part of the
turns off. metal plate (2), slide the metal plate
downward and secure it.

Note

●● Attach the SD memory card socket before installing

the metal plate if the SD memory card socket was
attached to the printer.

- 25 -
 Preparing Your Printer

7 Close the access cover (1). 12 Press the scroll button several times to
1 select [RAM] and press the <ENTER>
button.
1. Setup

1
13 Check that the value of [RAM] has
increased.
8 Plug the AC cord and Ethernet or USB
cable into your printer, and then turn on
the power switch.

9 Press the scroll button or on the

operator panel.

-- For memory expanded to 256 MB, it is

[512 MB]; for memory expanded to 512
MB, it is [768 MB].
Note

●● If the value of [RAM] has not increased, turn off your

printer and unplug the AC cord and Ethernet or USB
cable, and then reinstall the additional RAM.
10 Press the scroll button to select
[Configuration] and press the 14 Press the <ON LINE> button.
<ENTER> button.

11 Press the scroll button several times

to select [System] and press the
<ENTER> button.

- 26 -
 Preparing Your Printer

Installing the 16-GB SD Memory 3 Remove the metal plate (2) by sliding it
Card Kit upward. 1
For storing print data or a secure printing, install (1) Put your finger in the recess of the
the SD memory card kit. metal plate (2), and slide it upward.

1. Setup
SD memory card

SD memory socket

Memo
(2) Pinch the lower part of the metal
●● The SD memory socket is attached to the SD memory plate (2), and pull it forward.
card.
Note

●● Use only genuine Oki Data products. The performance

2
cannot be guaranteed when using other products.
●● The static electricity may cause damage to the parts.
Discharge the static electricity in your body by touching
grounded metallic parts, etc. before work.
●● You can not use the SD memory card with the protection
switch for accidental overwriting locked. Make sure to
release the lock.

1 Turn off your printer, and then unplug

the AC cord and Ethernet or USB cable.
Reference
4 Make sure the LED (3) indicated by the
●● “Turning Off the Power” P.21
arrow turns off. If it is lit, wait until it
turns off.
2 Open the access cover (1).

- 27 -
 Preparing Your Printer

5 Install the SD memory card (4) into the (2) While holding the lower part of the
1 SD memory card socket (5). metal plate (2), slide the metal plate
downward and secure it.
4
1. Setup

6 Install the SD memory socket to the

8 Close the access cover (1).
printer with the screw (6) and tab (7) for
the SD memory card socket and attach
the connector (8).

9 Plug the AC cord and Ethernet or USB

7 cable into your printer, and then turn on
the power switch.
6
10 Press the scroll button or on the
operator panel.
7 Install the metal plate (2).
(1) First, insert the upper part of the
metal plate (2) in the printer, then
install the metal plate.

2
11 Press the scroll button to select
[Configuration] and press the
<ENTER> button.

- 28 -
 Preparing Your Printer

12 Press the scroll button several times

to select [System] and press the
Test Printing from the Printer 1
<ENTER> button. Check that you can print with the printer. Check
the detailed settings and status of your printer

1. Setup
by printing the contents of the settings (Menu
Map).
Note

●● When a printer is in the power saving mode, press the

<POWER SAVE> button to restore from the mode.

1 Press the <Fn> key on the operator

13 Press the scroll button several times panel.
to select [SD Card] and press the
<ENTER> button.

2 Enter “100” using the ten-key pad and

press the <ENTER> button.

14 Check that the value of [SD Card] is

[16 GB].

SD Card 1/1
15GB[F52]

3 Press the <ENTER> button as

[Execute] is selected.

Note

●● [15 GB] may be displayed in [SD Card]. This is not an Configuration 1/1
Execute
error.
●● If the value of [SD Card] has not increased, turn off
your printer and unplug the AC cord and Ethernet or USB
cable, and then reinstall the SD memory card.

15 Press the <ON LINE> button.

4 After finishing a print of printer settings,
a setup for printing from a printer
completes.
Reference

●● You can also print reports and lists for each function.
Refer to the User’s Manual (Advanced).

- 29 -
 Connecting to a Computer

1 ●●
Connecting to a Computer
This section explains how to connect your printer to a computer and install a printer driver software
using the provided “Software DVD-ROM”.
1. Setup

Prepare a computer with a DVD drive.

„„ Connection Method
You can select either of the following connection methods:
●● “Network Connection” P.31
●● “USB Connection” P.37

„„ Product Requirements
Your printer supports the following operating systems:
●● Windows 10/Windows 10 (64bit Version)
●● Windows 8.1/Windows 8.1 (64bit Version)
●● Windows 8/Windows 8 (64bit Version)
●● Windows 7/Windows 7 (64bit Version)
●● Windows Vista/Windows Vista (64bit Version)
●● Windows Server 2012 R2
●● Windows Server 2012
●● Windows Server 2008 R2
●● Windows Server 2008/Windows Server 2008 (x64 Version)
●● Mac OS X 10.8.5 to 10.11

„„ Types of Drivers
The types of the drivers that can be installed are as follows.

●● For Windows

Type Description
PCL The PCL printer driver is suitable for printing of business documents.
PS The PS printer driver is suitable for printing of documents including PostScript fonts and EPS data.

●● For Mac OS X

Type Description
PS The PS printer driver can be also used for normal printing. The PS printer driver do not support
C823.
PCL The PCL printer driver can be also used for normal printing. The PCL printer driver support only
C823.

Note

●● Depending on the printer driver version or the version of Windows or Mac OS X, the description may be different.

- 30 -
 Connecting to a Computer

Installing a Printer Driver

Network Connection 1
(for Windows)
Perform the following procedure to connect your To complete the network connection with a
printer to a computer via network. Windows computer, first set IP addresses for the

1. Setup
printer, and then install a printer driver on the
Connecting an Ethernet Cable computer.

Be sure to connect your printer to a network If there is no DHCP server or BOOTP server on
with an Ethernet cable before driver installation. the network, you need to manually configure the
IP address on the computer or printer.
1 Prepare an Ethernet cable (1) and a hub If your network administrator or internet service
(2). provider specifies an unique IP address for the
Prepare an Ethernet cable (category 5, twisted computer and your printer, you need to set the
pair, straight) and a hub separately. IP addresses manually.
Note
1
●● You need to complete the network setting of the computer
before this procedure.
●● To complete this procedure, you must be logged in as an
2 administrator.
●● When setting an IP address manually, ask the network
2 Turn off your printer and computer. administrator or your internet service provider which
IP address to use. If the IP address is set wrong, the
Reference network may go down or Internet access may be disabled.
●● “Turning Off the Power” P.21 Memo

●● If configuring a small network consisting of only your

3 Plug one end of the Ethernet cable into printer and a computer, set IP addresses as shown below
the network interface connection (3) on (according to RFC1918).

the back of the printer. For the computer

IP address : 192.168.0.1 - 254
4 Plug the other end of the Ethernet cable Subnet mask : 255.255.255.0
into the hub (2). Default gateway : not used
DNS server : not used
For the printer

2 IP address Set : Manual

192.168.0.1 - 254 (select a
IP address: different value from that of the
computer)
Subnet Mask : 255.255.255.0
Default Gateway : 0.0.0.0
Network Scale : Small

●● To set [Network Scale], press the scroll button or

and then select [Admin Setup] > [Network Setup] >
[Network Scale].

- 31 -
 Connecting to a Computer

‰‰First, Set the IP address of the printer. 7 Press the to select [IP Address Set],
1 1 Turn on the printer.
and press the <ENTER> button.

2 Press the <ENTER> button on the

1. Setup

operator panel.

8 If setting the IP address manually, press

the scroll button and select [Manual],
and press the <ENTER> button.
3 Press the scroll button to select Proceed to the step 9.
[Admin Setup], and press the
<ENTER> button.

If obtaining the IP address automatically, check

that [Auto] is selected, and press the <ENTER>
button.
4 Enter the administrator password, using Proceed to the step 15.
the numeric (0-9) keys.
The factory default password is “999999”. Press
<ENTER> button after each character you input.

9 Press the <BACK> button until

[Network Setup] is displayed.
Press the scroll button to select
5 Press the <ENTER> button. [IPv4 Address], and press the
<ENTER> button.

6 Check that [Network Setup] is selected

and press the <ENTER> button.

- 32 -
 Connecting to a Computer

10 Enter the IP address using the numeric 14 Enter the default gateway address and
(0-9) keys, and press the <ENTER> press the <ENTER> button. 1
button. To move to the next box, press the <ENTER>
To move to the next box, press the <ENTER> button.

1. Setup
button. After entering all settings, press the <BACK>
button.

Gateway Address
192 . 168. 0. 254

11 Press the <BACK> button until

[Network Setup] is displayed. 15 When the setup menu screen is
Press the scroll button to select displayed, press the <ON LINE> button
[Subnet Mask], and press the to complete the network settings.
<ENTER> button.

12 Enter the subnet mask in the same

manner of IP address.
To move to the next box, press the <ENTER>
button.

13 Press the <BACK> button until

[Network Setup] is displayed.
Press the scroll button to select
[Gateway Address], and press the
<ENTER> button.

- 33 -
 Connecting to a Computer

‰‰Next, install the printer driver on the 8 Click [Install Optional Software].
1 computer.
1 Insert the included “Software DVD-ROM”
into a computer.
1. Setup

2 When [AutoPlay] is displayed, click

[Run Setup.exe].

Installation starts.
Memo

●● The following software is installed.

-- PCL6 Printer Driver
●● Install other software from Custom Install

9 Make sure that the software is

successfully installed, and then click
Memo
[Printing Test].
●● If the [User Account Control] dialog box is
displayed, click [Yes].
10 Click [Complete].
3 Select a language from the drop-down
list.

4 Read the license agreement, and then

click [Accept].

5 Read [Environment advice], and then

click [Next].

6 Select [Network (Wired/Wireless)]

in accordance to the connection method
of the machine and computer, and then
click [Next].

7 Select the model name of the machine, 11 Click [Next].

and then click [Next].

- 34 -
 Connecting to a Computer

12 Click [Exit]. 8 Click [+].

1

1. Setup
9 Click [Default].
Installing a Printer Driver 10 Select the machine where [Kind] is
(For Mac OS X) [Bonjour], and then make sure that
To complete the network connection with a Mac [OKI C833 PS] is displayed for [Print
operating system, install a printer driver on the Using].
computer and set your printer as a network
printer. Connection Priner Name Kind
Network OKI-C833 (last 6 digits of Bonjour
Note
MAC address)
●● Disable the anti-virus software before starting this
procedure. USB OKI DATA CORP C833 USB

Memo
„„ Install the Mac OS X PS printer ●● To change the name, enter a new name into
driver. (Except C823) [Name:].
When the installation is complete, print a test
page in step 14.

1 Make sure that the machine and a

computer are connected and the
machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

3 Double-click the [OKI] icon on the

desktop.

4 [Drivers] > [PS] > Double-click

[Installer for OSX]. 11 Click [Add].
5 Enter the administrator password, and 12 When [Installable options] is
then click [OK]. displayed, click [Continue].
Follow the on-screen instructions to complete the
installation.

6 Select [System Preferences] from the

Apple menu.

7 Click [Printers & Scanners].

- 35 -
 Connecting to a Computer

13 Make sure that the machine is added „„ Install the Mac OS X PCL printer
1 to [Printers] and [OKI C833 PS] is driver. (C823 only)
displayed for [Kind]. When the installation is complete, print a test
page in step 14.
1. Setup

1 Make sure that the machine and a

computer are connected and the
machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

3 Double-click the [OKI] icon on the

desktop.
Note

●● If [OKI C833 PS] is not displayed for [Kind] 4 [Drivers] > [PCL] > [C823] > Double-
correctly, click [-], delete the machine from click [Installer for OSX].
[Printers], and then newly perform steps 8 to 12.
5 Enter the administrator password, and
14 Click [Open Print Queue...]. then click [OK].
Follow the on-screen instructions to complete the
15 Select [Print Test Page] from the installation.
[Printers] menu.
6 Select [System Preferences] from the
Apple menu.

7 Click [Printers & Scanners].

8 Click [+].

9 Click [Default].

10 Select the machine where [Kind] is

[Bonjour], and then make sure that
[OKI C823 PCL] is displayed for [Print
Using].

Types of Displayed in the Methods

Names Connection List
Network OKI-C823 (last 6 digits of Bonjour
MAC address)
USB OKI DATA CORP C823 USB

- 36 -
 Connecting to a Computer

Memo

●● To change the name, enter a new name into

USB Connection 1
[Name:].
Perform the following procedure to connect your
printer to a computer via USB.

1. Setup
Connecting a USB Cable

1 Prepare a USB cable (1).

A USB cable is not supplied with your printer.
Prepare a USB 2.0 cable separately.

Memo

11 Click [Add]. ●● Use a USB 2.0 Hi-Speed cable for a USB 2.0 Hi-
Speed connection.

12 When [Installable options] is

displayed, click [Continue]. 2 Turn off your printer and the computer.
Reference

13 Make sure that the machine is added ●● “Turning Off the Power” P.21
to [Printers] and [OKI C823 PCL] is
displayed for [Kind]. 3 Plug one end of the USB cable into the
USB interface connector (2) on the back
of the printer.

4 Plug the other end of the USB cable into

the computer’s USB interface connector.

Note

●● If [OKI C823 PCL] is not displayed for [Kind]

correctly, click [-], delete the machine from
[Printers], and then newly perform steps 8 to 12.

14 Click [Open Print Queue...].

2
15 Select [Print Test Page] from the
[Printers] menu.
Note

●● Do not plug the USB cable into the network interface

connection. Doing so may cause a malfunction.

- 37 -
 Connecting to a Computer

Installing a Printer Driver 8 Click [Install Optional Software].

1 (For Windows)
Note

●● You must be logged in as an administrator to complete

1. Setup

this procedure.

1 Insert the included “Software DVD-ROM”

into a computer.

2 When [AutoPlay] is displayed, click

[Run Setup.exe].

Installation starts.
Memo

●● The following software is installed.

-- PCL6 Printer Driver
●● Install other software from Custom Install.

9 Make sure that the software is

successfully installed, and then click
[Printing Test].

10 Click [Complete].
Memo

●● If the [User Account Control] dialog box is

displayed, click [Yes].

3 Select a language from the drop-down list.

4 Read the license agreement, and then

click [Accept].

5 Read [Environment advice], and then

click [Next].

6 Select [USB] in accordance to the

connection method of the machine and
computer, and then click [Next]. 11 Click [Next].
7 Select the model name of the machine,
and then click [Next].

- 38 -
 Connecting to a Computer

12 Click [Exit]. 8 Click [+].

1

1. Setup
9 Click [Default].
Installing a Printer Driver 10 Select the machine where [Kind] is
(For Mac OS X) [USB], and then make sure that [OKI
Note
C833 PS] is displayed for [Print
●● Disable the anti-virus software before starting this
Using].
procedure.
Connection Priner Name Kind

„„ Install the Mac OS X PS printer Network OKI-C833 (last 6 digits of Bonjour

MAC address)
driver. (Except C823)
USB OKI DATA CORP C833 USB
When the installation is complete, print a test
page in step 14. Memo

●● To change the name, enter a new name into

1 Make sure that the machine and a [Name:].
computer are connected and the
machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

3 Double-click the [OKI] icon on the

desktop.

4 [Drivers] > [PS] > Double-click

[Installer for OSX].

5 Enter the administrator password, and

then click [OK].
Follow the on-screen instructions to complete the
installation.
11 Click [Add].

12 When [Installable options] is

6 Select [System Preferences] from the
displayed, click [Continue].
Apple menu.

7 Click [Printers & Scanners].

- 39 -
 Connecting to a Computer

13 Make sure that the machine is added „„ Install the Mac OS X PCL printer
1 to [Printers] and [OKI C833 PS] is driver. (C823 only)
displayed for [Kind]. When the installation is complete, print a test
page in step 14.
1. Setup

1 Make sure that the machine and a

computer are connected and the
machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

3 Double-click the [OKI] icon on the

desktop.
Note

●● If [OKI C833 PS] is not displayed for [Kind] 4 [Drivers] > [PCL] > [C823] > Double-
correctly, click [-], delete the machine from click [Installer for OSX].
[Printers], and then newly perform steps 8 to 12.
5 Enter the administrator password, and
14 Click [Open Print Queue...]. then click [OK].
Follow the on-screen instructions to complete the
15 Select [Print Test Page] from the installation.
[Printers] menu.
6 Select [System Preferences] from the
Apple menu.

7 Click [Printers & Scanners].

8 Click [+].

9 Click [Default].

10 Select the machine where [Kind] is

[USB], and then make sure that [OKI
C823 PCL] is displayed for [Print
Using].

Types of Displayed in the Methods

Names Connection List
Network OKI-C823 (last 6 digits of Bonjour
MAC address)
USB OKI DATA CORP C823 USB

- 40 -
 Connecting to a Computer

Memo

●● To change the name, enter a new name into

When Adding Options 1
[Name:].
If options such as additional tray unit and/or
SD memory card kit have been installed, use

1. Setup
following procedures to change printer driver
settings.

„„ For Windows PCL Driver

1 Click [Start] > [Devices and Printers].

2 Right-click the [OKI C833] icon and

select [Printer Properties]. (If you
have installed multiple printer drivers,
select [Printer Properties] >[OKI
C833 PCL6].)
11 Click [Add]. 3 Select the [Device Options] tab.
12 When [Installable options] is 4 If using a network connection, select
displayed, click [Continue]. [Get Printer Settings].
If using a USB connection,
13 Make sure that the machine is added enter the total number of trays
to [Printers] and [OKI C823 PCL] is
excluding the multipurpose tray in
displayed for [Kind].
[Installed Paper Trays]. For example,
when three option trays are installed,
enter “4” as the trays 1, 2, 3 and 4 are
available.

Note

●● If [OKI C823 PCL] is not displayed for [Kind]

correctly, click [-], delete the machine from
[Printers], and then newly perform steps 8 to 12.

14 Click [Open Print Queue...].

15 Select [Print Test Page] from the

[Printers] menu. 5 Click [OK].

- 41 -
 Connecting to a Computer

„„ For Windows PS Driver 5 Select the number of available trays in

1 1 Click [Start] > [Devices and Printers].
[Available Tray], and then click [OK].

2 Right-click the [OKI C833] icon and

1. Setup

then select [Printer Properties]. (If

you have installed multiple printer
drivers, select [Printer Properties] >
[OKI C833 PS].)

3 Select the [Device Settings] tab.

4 If using a network connection, select

[Get installed options automatically]
under [Installable Options], and then
click [Setup].
If using a USB connection, select
an appropriate number of trays in
[Available Trays] under [Installable
Options].

5 Click [OK].

„„ For Mac OS X Driver

1 Select [System Preferences] from the
Apple menu.

2 Click [Printers & Scanners].

3 Select the name of your printer and then

click [Options & Supplies].

4 Select the [Options] tab.

- 42 -
2. Printing Basic Operation
This chapter describes how to print documents from a computer.

2
●●
Supported Paper

2. Printing Basic Operation

Supported Paper Types
For high-quality printing, be sure to use paper types that satisfy requirements such as those for
material quality, weight, and surface finish. Please use digital photo print paper.
If not using recommended paper, please check the print quality and the movement of the paper
sufficiently beforehand to make sure that there are no problems. Your printer supports the following
types of paper.

Paper Type Paper Size mm (inch) Paper Weight

Plain paper A3 297 x 420 64 to 256 g/m2
A4 210 x 297 For duplex print, 64 to 220 g/m2
Note
A5 148 x 210
A6 105 x 148 ●● If the paper size is set at A6, A5, or
with a paper width narrower than 148
B4 257 x 364
mm (A5 width), the printing will be
B5 182 x 257 slower.
B6 128 x 182
B6 Half 64 x 182
Tabloid (11 x 17)
Letter 215.9 x 279.4
(8.5 x 11)
Legal 13" 215.9 x 330.2
(8.5 x 13)
Legal 13.5" 215.9 x 342.9
(8.5 x 13.5)
Legal 14" 215.9 x 355.6
(8.5 x 14)
Executive 184.2 x 266.7
(7.25 x 10.5)
Statement (5.5 x 8.5)
8.5"SQ (8.5 x 8.5)
Folio 210 x 330.2
8K (260 x 368 mm) 260 x 368
8K (270 x 390 mm) 270 x 390
8K (273 x 394 mm) 273 x 394
16K (184 x 260 mm) 184 x 260
16K (195 x 270 mm) 195 x 270
16K (197 x 273 mm) 197 x 273
Custom Size Width: 64 to 256 g/m2
64 - 297
Length:
90 - 1321

- 43 -
 Supported Paper

Paper Type Paper Size mm (inch) Paper Weight

Envelope Nagagata #3 120 x 235 Envelopes should be 24lb paper, and
Nagagata #4 90 x 205 flap parts of envelopes should be folded.
Nagagata #40 90 x 225
Youkei #0 120 x 235
2 Youkei #4 105 x 235
Kakugata #2 240 x 332
Kakugata #3 216 x 277
2. Printing Basic Operation

C4 229 x 324
C5 162 x 229
DL 110 x 220
Com-10 104.8 x 241.3
Index card Index card 76.2 x 127
(3 x 5)
Photo Photo (4 x 6 inch) (4 x 6)
Photo (5 x 7 inch) (5 x 7)
Hagaki Hagaki 100 x 148
Oufuku Hagaki Oufuku Hagaki 148 x 200

Use paper that meets the following conditions*1:

●● Paper that meets the conditions for plain paper.

●● An ink used for a part printing is heat resistant (230°C).
Note

●● When specifying a printing area, please take into account the differences of printing position as followings:
Print start position: ±2 mm, Paper skew: ±1 mm/100 mm, Image stretch: ±1 mm/100 mm
(when paper ream weight is 70 kg)
●● This printer cannot print on an ink.

Use paper that meets the following conditions*2:

●● A pigment or an ink used to color paper is heat resistant (230°C).

●● Paper that has same characteristics with light paper and used for an electronic photo printer.

Paper Recommendations
CAUTION
Your printer will handle a variety of print media,
●● Envelopes should be free from twist, curl or
including a range of paper weights and sizes. other deformations. They should also be of the
This section provides general advice on choice of rectangular flap type, with glue that remains
media, and explains how to use each type. intact when subjected to hot roll pressure fusing
used in this type of printer. Window envelopes are
The best performance will be obtained when not suitable.
using standard 75 - 90 g/m2 paper designed for ●● Labels should also be of the type recommended
for use in copiers and laser printers, in which the
use in copiers and laser printers.
base carrier page is entirely covered by labels.
Use of heavily embossed or very rough textured Other types of label stock may damage the printer
paper is not recommended. due to the labels peeling off during the printing
process.
Pre-printed stationery can be used, but the ink
must not offset when exposed to the high fuser
temperatures used in the printing process.

- 44 -
 Supported Paper

Storing Paper
Store paper under the following conditions to
maintain quality.

●● Inside a cabinet or other dry and dark place

●● On a flat surface 2
●● Temperature: 20°C
●● Humidity: 50% RH (relative humidity)

2. Printing Basic Operation

Do not store in the following locations.

●● Directly on the floor

●● In direct sunlight
●● Near the inside of an exterior wall
●● On an uneven surface
●● Where static electricity may be generated
●● In places that are excessively hot or where
temperature rapidly changes
●● Near a copier, air conditioner, heater, or duct
Note

●● Do not unwrap the paper until you are ready to use the
paper.
●● Do not leave paper unwrapped for a long period. Doing
so may result in paper handling and print quality issues.
●● Depending on a media you use, usage conditions and a
storing conditions, a decrease in paper quality or curling
of the paper may occur.

- 45 -
 Supported Paper

Paper Loaded on the Tray

Your printer has two built-in trays (tray 1 and the MP tray) and an additional tray unit (tray 2/3/4).
Refer to the list below to check the supported paper and capacities of each tray.
Note

2 ●● Duplex printing can not be performed on paper indicated with an asterisk (*).

Tray Supported paper size Paper capacity Paper weight

Tray1 ●● A3 300 sheets ●● Light
2. Printing Basic Operation

●● A4 (when paper weight is 80 g/m2) (64 to 82 g/m2)

●● A5 ●● Medium Light
●● A6 (83 to 90 g/m2)
●● B4
●● Medium
●● B5
(91 to 105 g/m2)
●● B6*
●● Tabloid ●● Heavy
●● Letter (106 to 128 g/m2)
●● Legal 13” ●● Ultra Heavy1
●● Legal 13.5” (129 to 188 g/m2)
●● Legal 14” ●● Ultra Heavy2
●● Executive (189 to 220 g/m2)
●● Statement*
●● 8.5”SQ
●● Folio
●● 8K (260 x 368 mm)
●● 8K (270 x 390 mm)
●● 8K (273 x 394 mm)
●● 16K (184 x 260 mm)
●● 16K (195 x 270 mm)
●● 16K (197 x 273 mm)
●● Custom Size
Tray2/3/4 ●● A3 530 sheets ●● Light
(option) ●● A4 (when paper weight is 80 g/m2) (64 to 82 g/m2)
●● A5 ●● Medium Light
●● B4 (83 to 90 g/m2)
●● B5
●● Medium
●● Tabloid
(91 to 105 g/m2)
●● Letter
●● Legal 13” ●● Heavy
●● Legal 13.5” (106 to 128 g/m2)
●● Legal 14” ●● Ultra Heavy1
●● Executive (129 to 188 g/m2)
●● 8.5”SQ Note
●● Folio
●● Weight of paper loaded on an
●● 8K (260 x 368 mm)
●● 8K (270 x 390 mm) additional tray unit is 64 to
●● 8K (273 x 394 mm) 176 g/m2.
●● 16K (184 x 260 mm) ●● The specified paper weight
●● 16K (195 x 270 mm) of Ultra Heavy1 is described
●● 16K (197 x 273 mm) as 129 to 188 g/m2, but the
●● Custom Size printable weight is up to
176 g/m2.

- 46 -
 Supported Paper

Tray Supported paper size Paper capacity Paper weight

MP Tray ●● A3 ●● 100 sheets ●● Light
●● A4 (when paper weight is 80 g/m2) (64 to 82 g/m2)
●● A5 ●● 10 envelopes ●● Medium Light
●● A6 (83 to 90 g/m2)
●● B4
●● B5
●● Medium
(91 to 105 g/m2)
2
●● B6*
●● B6 Half* ●● Heavy
●● Tabloid (106 to 128 g/m2)

2. Printing Basic Operation

●● Letter ●● Ultra Heavy1
●● Legal 13” (129 to 188 g/m2)
●● Legal 13.5” ●● Ultra Heavy2
●● Legal 14” (189 to 220 g/m2)
●● Executive ●● Ultra Heavy3
●● Statement*
(221 to 256 g/m2)
●● 8.5”SQ
●● Folio
●● 8K (260 x 368 mm)
●● 8K (270 x 390 mm)
●● 8K (273 x 394 mm)
●● 16K (184 x 260 mm)
●● 16K (195 x 270 mm)
●● 16K (197 x 273 mm)
●● Index Card*
●● Photo (4 x 6 inch)
●● Photo (5 x 7 inch)
●● Custom Size
●● Envelope Nagagata #3*
●● Envelope Nagagata #4*
●● Envelope Nagagata #40*
●● Envelope Yougata #0*
●● Envelope Yougata #4*
●● Envelope Kakugata #2*
●● Envelope Kakugata #3*
●● C4*
●● C5*
●● DL*
●● Com-10*
●● Postcard*
●● Double Postcard*

- 47 -
 How to Print from the Tray

●●
How to Print from the Tray
The following procedure explains how to load paper in tray 1 or tray 2/3/4 (option).
Memo

●● This procedure explains to load paper in tray 1. The same procedure is applied to tray 2/3/4.
2
1 Pull out the paper tray (1). Note

●● When loading A6 size paper, move the paper stopper

(4) forward and remove it once, then install it on the
2. Printing Basic Operation

metal part.

1
4 Flex paper back and forth, and then fan
it. Straighten the edges of the paper
2 Set the paper size dial (2) to match the
stack on a level surface.
size of the paper to be loaded.
Set the dial to [A4 ] when loading A4 size
paper in horizontal orientation.

5 Load paper with the print side face down

and press it from above.
Note

●● Do not load paper exceeding the [ ] mark (5) of the

paper guide.

3 Slide the paper guide (3) and paper 6 Secure the loaded paper with the paper
stopper (4) to the size of paper to be guide.
loaded.
7 Check if a size of loaded paper matches
the setting of paper size dial.

8 Return the paper tray to the printer.

Memo

●● If loading a paper that you cannot select the

4
size with a paper size dial options, set the dial to
[Other], and then set a paper size on the operator
3 panel.

9 Open a file you want to print, and print it.

- 48 -
 How to Print from the MP Tray

●●
How to Print from the MP Tray
This procedure explains how to load paper in the MP tray.
Note

●● Do not load paper of different sizes, types or weights at the same time.
●● When adding paper, remove the paper on the MP tray and straighten the edges of both stacks of paper, and then load them 2
again.
●● Do not put anything other than paper for printing in the MP tray.

2. Printing Basic Operation

1 Open the MP tray (1) forward by 4 Open the paper set cover (5).
inserting your fingers into the front
recesses (2). 5

5 Adjust the manual feeding paper guide

2
1 (6) to the width of paper to be loaded.

2 Pull out the paper support (3) by holding 6

the center part of it.

6 Insert the paper with the print side face

3 up.
Note

●● Do not load paper exceeding the [ ] mark (7) of the

3 Unfold the sub support (4). paper guide.

- 49 -
 How to Print from the MP Tray

7 Close the paper set cover (5).

When loading paper vertically or horizontally
ABC

ABC
5

2
Com-10, DL, C5 C4
2. Printing Basic Operation

If always printing on same size or type paper

from the MP tray, register the paper on the
operator panel. If printing once, proceed to the
step 18.
Memo Note
●● When loading envelopes in the MP tray, load them face up ●● When a printer is in the power saving mode, press
with the orientation noted below. the <POWER SAVE> button to restore from the
--Com-10, DL and C5 are loaded with the flap folded mode.
and the flap should come to the top side in the feeding ●● Make sure that the message “Ready To Print” is
direction. displayed in the operator panel. If the message is not
--C4 is loaded with the flap folded and the flap should displayed, press the <ON LINE> button.
come to the right side in the feeding direction.
Note 8 Press the <Fn> key.
●● The paper may be wrinkled or curled after printing.
●● Use paper stored in proper temperature and humidity
conditions. Do not use paper that is curled or waved
because of humidity.
●● Do not print on the back side of paper on which other
printer has printed.
●● Curling of a postcard or an envelope may cause the ink
absorbing problem. Use paper that is not curled. Correct a
paper Curling within 2 mm. 9 Enter “90” and press the <ENTER>
●● Printing an envelope with an adhesive flap bent cause the button.
ink absorbing problem.

10 When [Paper Size] is displayed, select

the size of the loaded paper and then
press the <ENTER> button.

Reference

●● If [Custom] is selected for [Paper Size], you need

to register the custom size. For how to register the
custom size, refer to “Printing in Custom Sizes”
P.53.

- 50 -
 How to Print from the MP Tray

11 Press the <BACK> button until 16 Press the scroll button to select the
[MPTray Config] is displayed. weight of the loaded paper and then
press the <ENTER> button.

2. Printing Basic Operation

12 Press the scroll buttonto select
[Media Type] and then press the 17 Press the <ON LINE> button to exit the
<ENTER> button. menu mode.

13 Press the scroll button to select the 18 Open the file you want to print, and print
type of the loaded paper and then press it by following the procedures below.
the <ENTER> button.
For Windows PCL Printer Driver

1 From the [File] menu, select [Print].

2 Click [Preferences] or [Properties].

3 On the [Setup] tab, select a paper size

from [Size].
14 Press the <BACK> button until 4 Select [Multipurpose Tray] from
[MPTray Config] is displayed.
[Source].

5 Start printing.

15 Press the scroll button

to select
[Media Weight] and then press the
<ENTER> button.

- 51 -
 How to Print from the MP Tray

For Windows PS Printer Driver

1 From the [File] menu, select [Print].

2 Click [Preferences] or [Properties].

2 3 Select the [Paper/Quality] tab.

4 Select [Multi-Purpose Tray] from

2. Printing Basic Operation

[Paper Source].

5 Click [Advanced].

6 Click [Paper Size] and select a paper

size from the drop-down list.

7 Click [OK].

8 Start printing.

For Mac OS X Printer Driver

1 From the [File] menu, select [Page

Setup].

2 Select a paper size from [Paper Size]

and then click [OK].

3 From the [File] menu, select [Print].

4 Select [Paper Feed] from the panel

menu.

5 Select [All pages From] and then select

[Multi Purpose Tray].

6 Start printing.

- 52 -
 Printing in Custom Sizes

●●
Printing in Custom Sizes
To load custom size paper, you need to register the width and length of the paper before printing. The
range of the sizes you can set differs according to the paper tray.
4 Press the scroll button several times
Tray1
Tray
Width:
Available size range
to select [Tray Config] of the paper 2
105 to 297 mm (4.1 to 11.7 inches) tray in which you loaded paper and then
Length: press the <ENTER> button.

2. Printing Basic Operation

148, 182 to 431.8 mm
(5.8, 7.2 to 17.0 inches)
Tray 2/3/4 Width:
(Option) 148 to 297 mm (5.8 to 11.7 inches)
Length:
182 to 431.8 mm (7.2 to 17.0 inches)
MP tray Width:
64 to 297 mm (2.5 to 11.7 inches)
Length:
90 to 1321 mm (3.5 to 52 inches)
5 Check that [Paper Size] is selected and
Note
press the <ENTER> button.
●● [Custom] is displayed only when [Paper Size] is set to
[Custom].
●● The available size range for duplex printing is the same as
that for tray 2/3/4.

1 Press the scroll button or on the

operator panel.

6 Press the scroll button several times

to select [Custom] and then press the
<ENTER> button.

2 Press the scroll button several times

to select [Menus] and press the
<ENTER> button.

7 Press the <BACK> button.

3 Check that [Tray Configuration]

is selected and press the <ENTER>
button.

- 53 -
 Printing in Custom Sizes

8 Press the scroll button to select 13 Press the <ON LINE> button to exit the
[X Dimension] and then press the menu mode.
<ENTER> button.

2
2. Printing Basic Operation

14 Specify a custom in the following

9 Enter the paper width value using procedures.
the ten-key pad and then press the
<ENTER> button. For Windows PCL Printer Driver

1 Click [Start] and select [Devices and

Printers].

2 Right-click the Your Printer icon and

select the type of driver you want to
specify from [Printing preferences].

10 Press the <BACK> button. 3 On the [Setup] tab, click [Paper Feed
Options].

4 Click [Custom Size].

5 Enter a name and the dimensions.

a Enter a name for the new size in the

[Name] box.
11 Press the scroll buttonto select b Enter its dimensions in the [Width]
[Y Dimension] and then press the and [Length] boxes.
<ENTER> button.
6 Click [Add] to save the custom paper
size to the list and then click [OK].
You can save up to 32 custom sizes.

7 Press [OK] until the [Printing

preferences] dialog box is closed.

8 Open the file you want to print.

12 Enter the paper length value using
9 Select the registered paper size and
the ten-key pad and then press the
start printing on the print dialog.
<ENTER> button.

- 54 -
 Printing in Custom Sizes

For Windows PS Printer Driver For Mac OS X Printer Driver

Note
1 Click [Start] and select [Devices and ●● In the Mac OS X printer driver, paper size out of the
Printers]. available range can be set, however, image is not correctly
printed. set paper size within available range.
2 Right-click the Your Printer icon and
1 Open the file you want to print.
2
select the type of driver you want to
specify from [Printing preferences].
2 From the [File] menu, select [Page

2. Printing Basic Operation

3 On the [Layout] tab, click [Advanced]. Setup].

4 Click [Paper Size] and select 3 Select [Manage Custom Sizes] from
[PostScript Custom Page Size] from [Paper Size]
the drop-down list.
4 Click [+] to add an item to the list of
5 Enter the dimensions in the [Width] and custom paper sizes.
[Height] boxes, and press [OK].
Note
5 Double-click [Untitled] and enter a
name for the custom paper size.
●● [Offsets Relative to Paper Feed Direction] is not
available.
6 Enter the dimensions in the [Width] and
6 Press [OK] until the [Printing [Height] boxes.
preferences] dialog box is closed.
7 Click [OK].
7 Open the file you want to print from the
application.
8 Click [OK].

8 Select [PostScript Custom Page Size]

9 From the [File] menu, select [Print].
for a paper size and start printing on the 10 Configure other settings if necessary and
printer driver. then start printing.

- 55 -
 Printing in Custom Sizes

‰‰Open the file you want to print, and print For Mac OS X Printer Driver
it in the following procedures.

For Windows PCL Printer Driver 1 From the [File] menu, select [Page
Setup].

2 1 From the [File] menu, select [Print]. 2 Select a paper size from [Paper Size]
and then click [OK].
2 Click [Preferences] or [Properties].
3 From the [File] menu, select [Print].
2. Printing Basic Operation

3 On the [Setup] tab, select a paper size

from [Size]. 4 Select [Paper Feed] from the panel
menu.
4 Select [Multipurpose Tray] from
[Source]. 5 Select [All] and then select [Multi
Purpose Tray].
5 Start printing.
6 Start printing.
For Windows PS Printer Driver

1 From the [File] menu, select [Print].

2 Click [Preferences] or [Properties].

3 Select the [Paper/Quality] tab.

4 Select [Multipurpose Tray] from

[Paper Source].

5 Click [Advanced].

6 Click [Paper Size] and select a paper

size from the drop-down list.

7 Click [OK].

8 Start printing.

- 56 -
 Paper Output

●●
Paper Output
Your printer outputs to the output tray or rear output tray. Paper types that can be outputted to each
stacker are as follows.

„„ Using the Rear Output Tray

Output
Stacker
Supported
paper type
Paper output
capacity Paper is delivered with the print side face up, 2
Output ●● Plain paper ●● 200 sheets (when
stacked opposite the order printed.
Tray ●● Recycled paper weight is less

2. Printing Basic Operation

paper than 80 g/m2) 1 Pull the rear output tray (1) on the rear
Rear ●● Plain paper ●● 100 sheets (when side of the printer and open it outward.
Output ●● Recycled paper weight is less
Tray paper than 80 g/m2) 1
●● Envelope ●● 10 sheets (Ultra
●● Index card Heavy paper and
●● Label envelopes)

Note

●● Do not open or close the rear output tray while printing as

it may result in a paper jam.

„„ Using the Output Tray 2 Unfold the paper support (2).

Paper is delivered with the print side face down,
stacked in the order printed.
Note

●● Check that the rear output tray (1) on the rear side of the
printer is closed. If the rear output tray is open, paper is
always outputted to the rear output tray.

3 Open the sub support (3).

3
1

Memo

●● Open the paper supporter (2) so that the printed papers

do not fall down from the output tray.

- 57 -
 Convenient Print Functions

●●
Convenient Print Functions
The following convenient print functions are available. For details, refer to the User’s Manual
(Advanced).

2 „„ Printing on Postcards, Reply „„ Changing Print Quality

Postcards or Envelopes (Resolution)
You can change the print quality to suit your
2. Printing Basic Operation

„„ Printing on Labels needs.

„„ Printing on Custom Size Paper „„ Saving Toner

You can register customized paper sizes to the You can save toner by reducing printing density. A
printer driver so you can print on nonstandard toner saving can be set in 3 levels.
paper such as banners.
When printing in 100 % black, you can also
● Printing on custom size paper select the setting without a toner saving. Amount
A3 of toner can be saved without affecting any
readability for small characters.
A4
●Saving toner

„„ Changing the Page Layout

You can change the page layout to multiple print,
booklet print and poster print etc. Memo

●Multipie print ●Booklet print ●Poster print ●● There are many convenient print functions in addition to
those above. Refer to the User’s Manual (Advanced).
12 11 1 2
9
7
1 2

5
3
3 4 1
3 4

„„ Duplex Printing
You can print on both sides of a sheet of paper.

●Duplex prints
2

„„ Scaling to Pages
You can print data formatted for one size page
onto a different size page without modifying the
print data.

„„ Printing Color Data in

Monochrome

- 58 -
 Canceling Printing

●●
Canceling Printing
Press the <CANCEL> button on the operator
panel to cancel print jobs being currently printed
or preparing for a print.
2

2. Printing Basic Operation

When you press the <CANCEL> button is
pressed, the following message appears.

To cancel printing, select [Yes] and then press

the <ENTER> button.
To proceed to printing, select [No] and then
press the <ENTER> button.
If a printer is not operated for about 3 minutes
while this message appears, the message will go
out and printing proceeds.

- 59 -
 Setting the Time that Elapses Before Entering the Power Save Mode

●●
Setting the Time that Elapses Before Entering the
Power Save Mode
Note

2 ●● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode.
●● Check if the message “Ready To Print” appears. If the message is not displayed, press the <ON LINE> button.

1 Press the <Fn> key on the operator Memo

2. Printing Basic Operation

●● The power save time can be selected from the followings:

panel.
--[1 minute]
--[2 minutes]
--[3 minutes]
--[4 minutes]
--[5 minutes]
--[10 minutes]
--[15 minutes]
2 Enter “200” using the ten-key pad and --[30 minutes]
then press the <ENTER> button. --[60 minutes]
* Up to 30 minutes for C823.

3 Press the scroll button or to specify

the time and then press the <ENTER>
button.

4 Press the <ON LINE> button.

- 60 -
 Setting the Time that Elapses Before Entering the Deep Sleep Mode

●●
Setting the Time that Elapses Before Entering the
Deep Sleep Mode
Note

●● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode.
●● Check if the message “Ready To Print” appears. If the message is not displayed, press the <ON LINE> button.
2
1 Press the <Fn> key on the operator Memo

2. Printing Basic Operation

●● The sleep time can be selected from the followings:
panel.
--[1 minute]
--[2 minutes]
--[3 minutes]
--[4 minutes]
--[5 minutes]
--[10 minutes]
--[15 minutes]
2 Enter “201” using the ten-key pad and --[30 minutes]
then press the <ENTER> button. --[60 minutes]
* Up to 30 minutes for C823.

3 Press the or to specify the time and

then press the <ENTER> button.

4 Press the <ON LINE> button.

- 61 -
 Setting the Time that Elapses Before Entering the Deep Sleep Mode

Constraints When in Deep Sleep Mode

This section explains constraints when in the deep sleep mode.
The printer may not enter the deep sleep mode if an error is displayed.

2 Printer Driver Utility Constraints

When the printer goes into the deep sleep mode, the following constraints apply to the printer driver
2. Printing Basic Operation

and utility functions.

When the printer goes into the deep sleep mode, press the <POWER SAVE> button on the control
panel and check that the screen displays the message “Ready To Print”.
If the message “Ready To Print” is displayed, the following constraints do not apply.

Method of resolving
Constraints When in the other than to press the
OS Software Name
Deep Sleep Mode <POWER SAVE>
button
Windows Driver Installer If there is a connection with the -
network, you cannot automatically
get printer option information
when installing a driver.

- 62 -
 Setting the Time that Elapses Before Entering the Deep Sleep Mode

Network Function Constraints ●● EtherTalk*

In the deep sleep mode, the following ●● Bonjour (Rendezvous)*

constraints apply to network functions. * For Mac OS X, you can print while in deep sleep mode with an IP
Print connection.

„„ Does Not Enter the Deep Sleep

Mode
„„ Cannot Search/Cannot Specify 2
Settings
In the following cases, a printer will not enter In the deep sleep mode, you cannot search or
the deep sleep mode. specify settings with the following functions or

2. Printing Basic Operation

●● IPSec is enabled. protocols.

●● A TCP connection is established. ●● PnP-X

E.g.: A connection is established with Telnet or ●● UPnP
FTP. ●● Bonjour (Rendezvous)
When the transition time to enter Sleep mode ●● LLTD
or Deep Sleep mode from Power Save mode
elapses and the connection is disconnected, the ●● MIB*
machine enters Sleep mode. * You can reference through some supported MIB in the deep sleep
mode (Get command).
●● E-mail reception is enabled.
●● Wireless LAN is enabled. „„ Protocols with the Client
●● Google Cloud Print is enabled. Functions Do Not Work
In the deep sleep mode, the following protocols
●● LLTD is enabled. with client functions will not work.
●● HUB Link Status is 1000BASE-T.
●● E-mail alerts*1
●● IPv6 Global Address is assigned.
●● SNMP Trap
●● Access Control in the Access Control settings
is enabled and Local IC Card or LDAP IC Card ●● WINS*2
in the Authentication Method is enabled.
●● SNTP*3
●● If IPSec is activated. *1 Time that passes in the deep sleep mode is not included in the
interval for periodic notification by e-mail alert.
●● If NetBEUI is activated. *2 Time that passes in the deep sleep mode is not included in the
intervals between WINS updates. Regular WINS updates are not
●● If NetWare is activated. carried out in the deep sleep mode, so the names registered on the
WINS server may be deleted.
●● If EtherTalk is activated. *3 Time that passes in the deep sleep mode is not included in the
interval between update for NTP servers.
●● If a TCP connection is being established.
E.g.: If a connection is being established with
Telnet or FTP. „„ Protocols Needing the Deep Sleep
In the power save mode, the printer will go Mode to be Disabled
into the deep sleep mode if the connection is When using the following protocols, disable the
broken after some time passes. deep sleep mode.
●● When receiving e-mails is activated. ●● IPv6
Memo
●● NetBEUI
●● If you want to activate the deep sleep mode, please
deactivate IPSec/NetBEUI/NetWare/EtherTalk/receiving ●● NetWare
e-mail.
●● EtherTalk

„„ Cannot Print ●● Bonjour (Rendezvous)*

In the deep sleep mode, you cannot print with * For Mac OS X, you can print while in deep sleep mode with an IP
the following protocols. Print connection.

●● NetBEUI
●● NBT
●● NetWare

- 63 -
 Settings for Turning Power Off Automatically (Auto Power Off)

●●
Settings for Turning Power Off Automatically
(Auto Power Off)
Note

2 ●● In the factory default, a printer does not enter the auto power off mode while connecting to the network.

Setting the Auto Power Off 5 Press the scroll button several times
Time to select [Power Setup], and press the
2. Printing Basic Operation

<ENTER> button.
To enable the auto power off mode while
connecting to the network perform the following
procedure.

1 Press the scroll button or on the

operator panel.

6 Press the scroll button several times

to select [Auto Power Off], and press
the <ENTER> button.

2 Press the scroll button several times

to select [Admin Setup], and press the
<ENTER> button.

7 Press the scroll button or to select

[Enable], and press the <ENTER>
button.

3 Enter the administrator password, using

the numeric (0-9) keys.
The factory default password is “999999”. Press
the <ENTER> button whenever inputting one
character.

8 Press the <ON LINE> button to exit the

menu mode.

4 Press the <ENTER> button.

- 64 -
 Settings for Turning Power Off Automatically (Auto Power Off)

Memo
Setting the Time that Elapses Before ●● The auto power off time can be selected from the
Entering the Auto Power Off Mode followings:
--[1 hour]
Note
--[2 hours]
●● When a printer is in the power saving mode, press the
<POWER SAVE> button to restore from the mode.
--[3 hours]
--[4 hours]
2
●● Check if the message “Ready To Print” appears. If the
message is not displayed, press the <ON LINE> button. --[8 hours]
--[12 hours]

2. Printing Basic Operation

1 Press the <Fn> key on the operator --[18 hours]
panel. --[24 hours]

2 Enter “202” using the ten-key pad and

then press the <ENTER> button.

3 Press the scroll button or to specify

the time and then press the <ENTER>
button.

4 Press the <ON LINE> button.

- 65 -
 Setting the Buzzer

●●
Setting the Buzzer
You can specify whether to sound a buzzer when an invalid operation is performed on the operation
panel or when an error occurs.

2 1 Press the scroll button or on the 5 Press the scroll button several times
operator panel. to select [Buzzer Setup], and press the
<ENTER> button.
2. Printing Basic Operation

2 Press the scroll button several times

to select [Admin Setup], and press the
6 Press the scroll button several times
<ENTER> button.
to select [Invalid Operation Volume]
or [Error Volume], and press the
<ENTER> button.

3 Enter the administrator password, using

the numeric (0-9) keys.
The factory default password is “999999”. Press
the <ENTER> button whenever inputting one
7 Press the scroll button several times
character. to select a volume level, and press the
<ENTER> button.

4 Press the <ENTER> button.

8 Press the <ON LINE> button to exit the
menu mode.

- 66 -
3. Troubleshooting
This chapter provides solutions to the problems you may encounter while operating your printer.
Memo

●● Meanings of symbols in error messages:

-- “%COLOR%” indicates Cyan (C), Magenta (M), Yellow (Y) or Black (K).
-- “%TRAY%” indicates tray 1, tray 2, tray 3, tray 4 or the MP tray.
-- “%COVER%” indicates a front cover or output tray.
-- “%CODE%” indicates a code number displayed in 1 to 3 digits. A code number changes according to an error. 3
-- “%MEDIA_SIZE%” indicates paper size.
-- “%MEDIA_TYPE%” indicates a paper type.

3. Troubleshooting
●● When the message “Please see Help for details” appears on the display screen, you can check an error code and remedy
error by pressing the <HELP> button on the operator panel.

●●
When an Error Message Appears on the Display
Screen (When the ATTENTION Indicator Lights
Up/Blinks)
When a printer problem occurs, an error message appears on the display screen and the
<ATTENTION> indicator on the operator panel lights up or blinks. Check the error message and deal
with the problem according to the relevant procedure.

When “Please see Help for details” appears on the display screen, press the <HELP> button to display a
remedy.

<HELP> button Message on the display screen

××××

Please see HELP for details.

When “Please see Help for details” appears on the display screen,
<ATTENTION> indicator press the <HELP> button to display a remedy. Help is not available
when this message is not displayed.

Display Screen when the <HELP> button is pressed

Error Code Scroll display upward

××××

××××

Remedy Scroll display downward

- 67 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

●●
When Paper Jams Occurs/When an Error
Message does not Disappear Even After Jammed
Paper is Removed
When paper is jammed inside a printer or when an error message does not disappear even after
jammed paper is removed, an error message appears on the display screen.
Press the <HELP> button to display a remedy. Remove jammed paper according to the remedy
displayed or the relevant procedure described in the following list.
3 <HELP> button

Message on the display screen (first line)

3. Troubleshooting

××××
×××× Message on the display screen (second line)

Please see HELP for details.

Press the <HELP> button to display a remedy.

<ATTENTION> indicator

Display Screen when the <HELP> button is pressed

Error Code Scroll display upward

××××

Scroll display downward

Message displayed
after the <HELP> Reference
Status Message on the Display Screen button is pressed Page
Error Code
Paper jams 1st Line Open Cassette 391, 392, 393, 394 page 76
2nd Line Paper Jam
3rd Line %TRAY%
1st Line Open Cover 372 page 70
2nd Line Paper Jam
3rd Line Front Cover
1st Line Open Cover 380 page 71
2nd Line Paper Jam
3rd Line Front Cover
1st Line Open Cover 390 page 75
2nd Line Paper Jam
3rd Line Front Cover
1st Line Open Cover 381 page 72
2nd Line Paper Jam
3rd Line Output Tray

- 68 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

Message displayed
after the <HELP> Reference
Status Message on the Display Screen button is pressed Page
Error Code
Paper jams 1st Line Open Cover 382, 383 page 73
2nd Line Paper Jam
3rd Line Output Tray
1st Line Check Duplex Unit 370, 371, 373 page 69
2nd Line Paper Jam
1st Line
2nd Line
Check Paper
Paper Multi Feed
401 page 71
3
3rd Line %TRAY%
A message does not 1st Line Open Cassette 631, 632, 633, 634 page 76

3. Troubleshooting
disappear. 2nd Line Paper Remain
3rd Line %TRAY%
1st Line Open Cover 637 page 75
2nd Line Paper Remain
3rd Line Front Cover
1st Line Open Cover 638 page 72
2nd Line Paper Remain
3rd Line Output Tray
1st Line Open Cover 639, 640 page 73
2nd Line Paper Remain
3rd Line Output Tray
1st Line Check Duplex Unit 641, 642 page 69
2nd Line Paper Remain

Error Code 370, 371, 373, 641, 642 2 Check for jammed paper inside the
printer. If jammed paper remains,
A paper jam has occurred around the duplex remove it.
unit.

1 Take out the duplex unit (1) by pulling

it obliquely upward while holding the
center recess on the back of printer.

3 Check for jammed paper in the duplex

1 unit. If jammed paper remains, pull it
out gently.

- 69 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

4 Open the upper duplex unit cover (2) 2 Remove the jammed paper gently in
and check for jammed paper. If jammed the direction of the arrow if an edge of
paper remains, pull it out gently and jammed paper can be seen, and then
close the cover. go to step 8. If you cannot find jammed
paper, go to step 3.
2

3
3. Troubleshooting

5 Replace the duplex unit (1) into the

printer. 3 Take out the duplex unit (3) by pulling
it obliquely upward while holding the
center recess on the back of printer.

3
Task is complete.

Error Code 372

4 Check for jammed paper inside a printer.
A paper jam has occurred around the front
If jammed paper remains, remove it.
cover.

1 Insert your finger into the recess on

the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.

1
5 Check if paper remains in the duplex
unit. If jammed paper remains, pull it
out gently.
2

- 70 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

6 Open the upper duplex unit cover (4) Error Code 380, 401, 637
and check for jammed paper. If jammed
A paper jam has occurred around the front
paper remains, remove it, and close the
cover.
cover.
4 1 Insert your finger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.

3. Troubleshooting
7 Replace the duplex unit (3) to the 1
printer.

2 Remove the jammed paper gently in the

direction of the arrow if you can see an
edge of jammed paper.

8 Close the front cover (2).

3 Close the front cover (2).

Task is complete.

- 71 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

Error Code 381, 638 4 Cover the removed image drums with
paper so that the image drums are not
A paper jam has occurred under an image drum.
exposed to light.
1 Insert your finger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.

3
3. Troubleshooting

1
5 Pull out the jammed paper gently to the
rear of the printer (the direction of the
arrow) if an edge of jammed paper can
2 be seen.

2 Press the output tray open button (3)

and open the output tray (4).
Possible to get
CAUTION burned.
●● The fuser unit is extremely hot. Do not touch
it.

3
4

Pull out the jammed paper gently while

lifting the release levers (5) on the fuser
unit if an edge of jammed paper cannot
be seen.
If an edge of jammed paper still remains inside
the unit, pull out the jammed paper gently to the
rear of the printer.

3 Remove all four image drums and place

them on a flat surface.

- 72 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

6 Return all four image drums into the Error Code 382, 383, 639, 640
printer carefully.
A paper jam has occurred around the fuser unit.

1 Insert your finger into the recess on

the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.

3. Troubleshooting
1

7 Close the output tray (4) by pushing the

2
both sides of the cover firmly.
4
2 Press the output tray open button (3)
and open the output tray (4).
Possible to get
CAUTION burned.
●● The fuser unit is extremely hot. Do not touch
it.

3
4

8 Close the front cover (2).

Note

●● The front cover cannot be closed if the output tray is

not closed securely.

3 Remove all four image drums and place

them on a flat surface.

Task is complete.

- 73 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

4 Cover the removed image drums with 7 Hold the fuser unit handle (6) and lift
paper so that the image drums are not the fuser unit out of the printer.
exposed to light.
6

3
3. Troubleshooting

5 Remove the jammed paper remaining

8 Lift the release levers (7) on the fuser
inside of the unit.
unit, and pull out the jammed paper
forward gently.
7

6 Lift the left lock lever (5) of the fuser

unit forward.
9 Hold the fuser unit handle (6) and place
the fuser unit into the printer.
6
5

- 74 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

10 Push the left lock lever (5) of the fuser 13 Close the front cover (2).
unit backward. Note

●● Cannot close the front cover securely if the output

tray is not closed.

3. Troubleshooting
11 Return all four image drums into the 2
printer carefully.
Task is complete.

Error Code 390, 637

A paper jam has occurred while feeding paper
from a paper tray.

1 If there is any paper on the MP tray, lift

the paper set cover (1) and take it out.

12 Close the output tray (4) by pushing the

both sides of the cover firmly.
4

2 Insert your finger into the recess on

the right side of the printer and pull the
front cover open lever (2) to open the
front cover (3) forward.

- 75 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

3 Remove the jammed paper gently by 6 Lower the paper set cover (1).
pulling the edge of paper.

3
1
3. Troubleshooting

Task is complete.
Remove the paper from the back gently
if the edge of paper cannot be seen.
Error Code 391, 392, 393, 394, 631,
632, 633, 634
A paper jam has occurred while feeding paper
from a paper tray.
Note

●● If paper jams occur frequently, clean the paper feed

rollers. For details, refer to “Cleaning Paper Feed Rollers”
P.109.

This procedure uses Tray 1 as an example.

1 Gently pull out from the printer the tray

4 Close the front cover (3). (1) for which an error is indicated.

5 If loading paper on MP tray, lift the

paper set cover (1) and set the paper
1
with the print side face up.

- 76 -
 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

2 Remove the jammed paper. 5 Close the front cover (3).

3
3

3. Troubleshooting
3 Return the tray (1) to the printer. Task is complete.
Memo

●● Open and close the front cover after removing the

jammed paper otherwise the error indication do not go
out.

4 Insert your finger into the recess on

the right side of the printer and pull the
front cover open lever (2) to open the
front cover (3) forward.

- 77 -
 When the Message for Replacement of Consumables or Maintenance Unit Appears

●●
When the Message for Replacement of
Consumables or Maintenance Unit Appears
When the time to replace consumables or maintenance unit is close and replacement must be done,
the message “…Low”, “…Near Life”, “…Empty”, “…Life”, “Istall…”, “Replace…”, “Change…”
appears on the display screen and the <ATTENTION> indicator on the operator panel lights up or blinks.
Check the message and replace consumables and maintenance unit.
<HELP> button

3 ××××
Message on the display screen (first line)
×××× Message on the display screen (second line)
××××
×××× Message on the display screen (third line)
3. Troubleshooting

Please see HELP for details.

Message on the display screen (fourth line)

Press the <HELP> button to display a remedy.

<ATTENTION> indicator

Display Screen when the <HELP> button is pressed

Error Code Scroll display upwards

××××
××××

Scroll display downwards

- 78 -
 When the Message for Replacement of Consumables or Maintenance Unit Appears

Memo

●● “xxx” described on the list below changes according to the printer status.

Message displayed
after the <HELP> Reference Page or
Status Message on the Display Screen button is pressed Remedy
Error Code
Toner Cartridge 1st Line xxx - Prepare a new toner
2nd Line %COLOR% Toner Low cartridge, and replace the
old toner cartridge with new
one after a message for
replacement of consumables 3
or maintenance unit appears.
1st Line xxx - page 97

3. Troubleshooting
2nd Line %COLOR% Toner Empty
1st Line xxx - page 97
2nd Line %COLOR% Toner Empty
1st Line Install Toner 410, 411, 412 page 99
2nd Line %COLOR% 413 page 97 (Black toner)
1st Line Install Toner Or Press Online 410, 411, 412 page 97
Button If a black toner remains, you
2nd Line %COLOR% can print in black and white
by selecting [Monochrome].
However, replace the toner
cartridge soon after it runs
out. Otherwise, it may cause
the damage to an image
drum.
Image Drums 1st Line xxx - Prepare new image drums,
2nd Line %COLOR% Image Drum Near and replace the old image
Life drums with new ones after a
message for replacement of
consumables or maintenance
unit appears.
1st Line xxx - page 101
2nd Line %COLOR% Image Drum Life
1st Line xxx - page 101
2nd Line %COLOR% Image Drum Life, The number of pages you can
%nnn% Pages Left print is displayed in “nnn”.
1st Line xxx - page 101
2nd Line %COLOR% Image Drum Life
1st Line Install New Image Drum 350, 351, 352, 353 page 101
2nd Line Image Drum Life If a toner remains, you can
continue to print by opening
3rd Line %COLOR%
or closing the front cover.
However, replace the toner
cartridge soon. Otherwise, it
may cause a decrease in a
printing quality.
1st Line Install New Image Drum 560, 561, 562, 563 page 101
2nd Line Image Drum Life
3rd Line %COLOR%
1st Line Install New Image Drum 564, 565, 566, 567 page 101
2nd Line Image Drum Life
3rd Line %COLOR%
4th Line To Exceed the Life, Press
Online Button

- 79 -
 When the Message for Replacement of Consumables or Maintenance Unit Appears

Message displayed
after the <HELP> Reference Page or
Status Message on the Display Screen button is pressed Remedy
Error Code
Image Drums 1st Line Install New Image Drum 680, 681, 682, 683 page 101
2nd Line Printing disabled due to low
threshold of Image Drum life.
3rd Line %COLOR%
Fuser Unit 1st Line xxx - Prepare a fuser unit, and
replace the old fuser unit with
3 2nd Line Fuser Unit Near Life
new one after a message for
replacement of consumables
or maintenance unit appears.
1st Line xxx - page 107
3. Troubleshooting

2nd Line Change Fuser Unit

1st Line Install New Fuser Unit 354 page 107
2nd Line Fuser Unit Life You can continue to print by
opening or closing the front
cover for a while. However
replace the toner cartridge
soon. Otherwise, it may cause
a printer error or paper jam.
Belt Unit 1st Line xxx - Prepare a belt unit, and
2nd Line Belt Unit Near Life replace the old belt unit with
new one after a message for
replacement of consumables
or maintenance unit appears.
1st Line xxx - page 104
2nd Line Change Belt Unit
1st Line Install New Belt Unit 355 page 104
2nd Line Belt Unit Life You can continue to print by
opening or closing the front
cover for a while. However
replace the toner cartridge
soon. Otherwise, it may cause
a printer error.

- 80 -
 When the Message for Paper Replacement or Paper Size Error Appears

●●
When the Message for Paper Replacement or
Paper Size Error Appears
When the media type or media size loaded in a tray does not match the settings specified in the printer
driver, the message “Change Paper...” or “Check Paper...” appears on the display screen and the
<ATTENTION> indicator blinks.
Check the message and deal with the problem. Check the paper size and the settings, refer to “How to
Print from the Tray” P.48 or “How to Print from the MP Tray” P.49.
<HELP> button
3
Message on the display screen (first line)
××××
×××× Message on the display screen (second line)

3. Troubleshooting
××××
×××× Message on the display screen (third line)
Please see HELP for details.
Message on the display screen (fourth line)

Press the <HELP> button to display a remedy.

<ATTENTION> indicator

Display Screen when the <HELP> button is pressed

Error Code Scroll display upward

××××
××××

Scroll display downward

Message
displayed after
the <HELP>
Status Message on the Display Screen button is
pressed
Error Code
Change Paper 1st Line Change Paper in %TRAY% 661, 662, 663, 664
2nd Line %MEDIA_SIZE%
3rd Line %MEDIA_TYPE%
4th Line Press ONLINE Button
1st Line Change Paper in MPTray 660
2nd Line %MEDIA_SIZE%
3rd Line %MEDIA_TYPE%
4th Line Press ONLINE Button
Paper Size does not match print data. 1st Line Change Paper in %TRAY% 461, 462, 463, 464
2nd Line %MEDIA_SIZE%
3rd Line %MEDIA_TYPE%
4th Line Press ONLINE Button
1st Line Change Paper in MPTray 460
2nd Line %MEDIA_SIZE%
3rd Line %MEDIA_TYPE%
4th Line Press ONLINE Button
Paper Size Error 1st Line Check Paper 400
2nd Line Paper Size Error
3rd Line %TRAY%

- 81 -
 Other Error Messages

●●
Other Error Messages
This section explains the causes and remedies for an error message and the function of the
<ATTENTION> indicator. An error message appears on the display screen of the operator panel.
To display an error code, press the <HELP> button on the operator panel.

Error Messages

Error <ATTENTION>
3 code
Message
indicator
Cause/Remedy
420 Press ONLINE Button for Blinks The memory overflowed.
RestorationMemory Overflow Reduce the data amount. If that does not
work, reduce the size of the print data.
3. Troubleshooting

310 Close Cover Blinks The cover is open.

311 %COLOR% Close the cover.
310 : Output tray
311 : Front cover
Please see HELP for details
320 Check Fuser Unit Blinks The fuser unit is not correctly installed.
348 Install the fuser unit correctly in a printer.

Please see HELP for details

n* Check Data Blinks Writing of message data to be uploaded to a
Message Data Write Error<%CODE%> printer has been failed.
610 Toner Not Installed Blinks The toner cartridge of the indicated color
611 %COLOR% is not installed correctly. Install the toner
612 cartridge correctly.
613 610 : Yellow (Y)
Please see HELP for details 611 : Magenta (M)
612 : Cyan (C)
613 : Black (K)
544 Check Toner Cartridge Blinks The toner cartridge of the indicated color is
545 Improper Lock Lever Position not locked properly.
546 %COLOR% Turn the blue lever on the right side of the
547 cartridge backwards until it stops.
Please see HELP for details 544 : Yellow (Y)
545 : Magenta (M)
546 : Cyan (C)
547 : Black (K)
540 Toner Sensor Error Blinks Something is wrong with the toner sensor of
541 %COLOR% the indicated color or the image drum is not
542 installed correctly.
543 Install the toner cartridge or image drum of
the indicated color correctly.
540 : Yellow (Y)
541 : Magenta (M)
542 : Cyan (C)
543 : Black (K)
430 Install Paper Cassette Blinks A paper cassette is not in the indicated tray.
431 %TRAY% Insert the paper cassette into the indicated
432 tray.
433 If the cassette is already inserted in the
440 Please see HELP for details printer, pull out the cassette and set it again
441 to correctly locate it.
442 430, 440 : Tray1
431, 441 : Tray2
432, 442 : Tray3
433 : Tray4

- 82 -
 Other Error Messages

Error <ATTENTION>
Message Cause/Remedy
code indicator
356 Install New Belt Unit Blinks The belt unit is at the end of its life.
Belt Unit Life Replace it with a new belt unit.

Please see HELP for details

File System is Full Lights up The file system is full.
File System is Write Protected Lights up The file system to which you tried to write is
write-protected.
330 Check Belt Unit Blinks The belt unit is not properly installed.
Reinstall it properly.
3
Please see HELP for details

3. Troubleshooting
Deleting Encrypted Job Lights up Deleting an encrypted job.
Print Restricted. Job Rejected Lights up A print job sent by a user who is not
authorized for printing is deleted.
Press ONLINE Button
Color Restricted. Job Rejected Lights up A color print job sent by a user who is not
authorized for color printing is deleted.
Press ONLINE Button
Color Restricted. Mono Printed Lights up A color print job sent by a user who is not
authorized for color printing is printed in the
Press ONLINE Button mono-print mode.
Erased Data Full Lights up Secret file to be erased are full.
491 Install Paper Blinks The indicated tray is empty.
492 %TRAY% Load the indicated size paper.
493 %MEDIA_SIZE% 491 : Tray1
494 492 : Tray2
Please see HELP for details 493 : Tray3
494 : Tray4
File Erasing Lights up Erasing a secret file.
Error Postscript Blinks A postscript error has occurred.
490 Install Paper Blinks Paper in the MP tray is empty.
MPTray Load the indicated size paper.
%MEDIA_SIZE%
Press ONLINE Button
Please see HELP for details
694 Image Drum Not Installed Blinks The image drum of the indicated color is not
695 %COLOR% installed correctly. Install the image drum
696 correctly.
697 694 : Yellow (Y)
Please see HELP for details 695 : Magenta (M)
696 : Cyan (C)
697 : Black (K)
340 Check Image Drum Blinks The image drum of the indicated color is not
341 %COLOR% installed correctly. Install the image drum
342 correctly.
343 340 : Yellow (Y)
Please see HELP for details 341 : Magenta (M)
342 : Cyan (C)
343 : Black (K)
nnn* Wait a Moment Blinks An error has occurred inside the printer.
Rebooting <n> The printer is restarted. 1-digit error code
appears. A code number changes according
to an error.
%COLOR% Toner Sensor Error Lights up Something is wrong with the toner sensor of
the indicated color or the image drum is not
installed correctly.
Install the toner cartridge or image drum of
the indicated color correctly.

- 83 -
 Other Error Messages

Error <ATTENTION>
Message Cause/Remedy
code indicator
%COLOR% Toner Not Installed Lights up The toner cartridge of the indicated color
is not installed correctly. Install the toner
cartridge correctly.
%TRAY% Empty Lights up The indicated tray is empty.
Load the indicated size paper.
Unsupported USB Device Detected Lights up A USB device unsupported by a printer is
connected. Remove the device.
Please detach it

3 Install Paper
MPTray
Blinks Load the paper of the size indicated in the
MP tray, and then press the <ON LINE>
%MEDIA_SIZE% button.
Press ONLINE Button
3. Troubleshooting

%COLOR% Waste Toner Full.Replace Toner. Lights up Waste toner is full. Replace with a new toner
cartridge of the indicated color.
Collate Fail:Too Many Pages Lights up A collate print error has occurred.
Reduce the data amount. If that does not
Press ONLINE Button work, reduce the size of the print data.
File System Operation failed<nnn> Lights up An error of file system for a printer has
occurred.
Press ONLINE Button
Power Off and Wait for a while Blinks A condensation has occurred inside a printer.
126:Condensing Error Turn the printer off and turn on again after
a while.
Invalid Secure Data Lights up Invalid source data is received in an
authentication printing and deleted.
Press ONLINE Button
USB Hub Unsupported Lights up A USB hub unsupported by a printer is
connected. Remove the hub.
Please detach it
Log Buffer is Full. Job Rejected Lights up Print data is deleted because the accounting
log buffer is full. Contact a printer
administrator and remove the log buffer.
Press ONLINE Button
360 Install Duplex Unit Blinks A duplex unit is not installed correctly.
Install a duplex unit in a printer correctly.
When a duplex unit is already installed, pull
Please see HELP for details out the unit, and then install it again.
nnn* Service Call Blinks An error occurred inside the printer. Turn the
nnn: Error printer off and then on again.
nnn* Power Off/On Blinks A fatal error has occurred in a printer.
nnn:Error Write down the indicated alphanumerical
PC:nnnnnnnn characters and contact your dealer.
LR:nnnnnnnn
FR:nnnnnnnn
709 Caution, unknown Consumable detected Blinks You can use any consumables in your
Go to User Manual “Trouble Shooting” to product, but you must accept the risks of
restore operation using non-genuine consumables. If the use
of non-genuine consumables causes damage
to the product or results in your product
not functioning to its full specification, then
such damage or effect on the product is not
covered by warranty. To accept these risks
and to restore function;
1. Turn off your product
2. Press and hold the CANCEL button and
turn your product on
3. After start up, release the CANCEL button
Note

This operation will be recorded for future

reference.

- 84 -
 When You Cannot Print from the MP Tray

●●
When You Cannot Print from the MP Tray
If you print from the MP tray without moving down the paper set cover, the message
“Install Paper MPTray” appears on the display screen.
Check the message and deal with the problem. Refer to ”How to Print from the MP Tray” P.49.

Paper set cover

3

3. Troubleshooting

- 85 -
 Other Issues

●●
Other Issues
This section explains the issues you may encounter while operating your printer and how to solve them.

Unable to Print from a Computer

Memo

●● If the following information does not solve the issue, contact your dealer.
●● For issues caused by an application, contact the manufacturer of the application.

3
General Causes
3. Troubleshooting

„„ Common to Windows and Mac OS X

Cause Remedy Reference
The printer is turned off. Turn on the printer. page 21
An Ethernet or USB cable is unplugged. Check that the cable is plugged into the printer and -
computer properly.
Something is wrong with a cable. Replace it with a new cable. -
The printer is off line. Press the <ON LINE> button. -
An error message is displayed on the “Error Messages” or press the <HELP> button on the page 82
display screen of the operator panel. operator panel.
The interface setting is disabled. Check the setting of the interface being used from the Advanced
operator panel.
Something is wrong with the print Check if you can print the contents of the settings. page 29
function.

„„ For Windows
Cause Remedy Reference
The printer is not set as the default Set the printer as the default printer. -
printer.
The output port for the printer driver is Select the output port to which the Ethernet or USB -
incorrect. cable is connected.
A print job from another interface is in Wait until the print job is done. -
progress.
“Received invalid data” is displayed on Press the scroll button or and select [System -
the display screen and printing cannot Adjust] > [Timeout InJob], and then select a longer
be done. time. The default setting is 40 seconds.
A print job is automatically canceled. If using Print Job Control, the print job is not authorized Advanced
to print, or the Job Accounting log buffer may be full.

- 86 -
 Other Issues

Network Connection Problems

„„ Common to Windows and Mac OS X

Cause Remedy Reference
Using a crossover cable. Use a straight cable. -
The printer is turned on before a cable Connect cables before turning on the printer. page 31
was connected.
The hub and the printer are incompatible Press the scroll button or and select [Admin Setup] > -
or have some problem. [Network Setup] > [HUB Link Setting], and then select
[10Base-T Half]. 3

„„ For Windows

3. Troubleshooting
Cause Remedy Reference
IP address is incorrect. ●● Check that the same IP address is set for the printer -
and the printer's port setting on the computer.
●● If using LPR Utility, check the IP address setting in
LPR Utility.

USB Connection Problems

„„ Common to Windows and Mac OS X

Cause Remedy Reference
Unsupported USB cable is being used. Use a USB 2.0 cable. -
A USB hub is being used. Connect the printer directly to the computer. page 37
Printer driver is not installed correctly. Reinstall printer driver. page 38,
page 39

„„ For Windows
Cause Remedy Reference
The printer is off line. Right-click the OKI C833 icon, and then select -
[See what's printing] ([OKI C833*] when multiple
printer drivers are installed). In the dialog box, select
the [Printer] menu and then remove the check from
[Use Printer Offline].
* Select the type of a printer driver you want.
A switch, buffer, extension cable or USB Connect the printer directly to the computer. page 37
hub is being used.
A driver for a different printer that uses a Delete the other printer driver from the computer. -
USB connection has been installed.

- 87 -
 Other Issues

Unable to Install a Printer Driver Successfully

Memo

●● If the following information does not solve the issue, contact your dealer.
●● For issues caused by an application, contact the manufacturer of the application.

USB Connection Problems

„„ For Windows
3
Cause Remedy Reference
An icon of the printer is not created on The printer driver is not installed correctly. page 38
the [Devices and Printers] folder. Reinstall the printer driver correctly.
3. Troubleshooting

Only the first printer driver is installed Follow the procedure below to install the second and -
even if multiple printer drivers are subsequent printer drivers:
selected to install. 1. Insert the “Software DVD-ROM” into a computer.
2. When [AutoPlay] is displayed, click [Run Setup.exe].
Memo

●● If the [User Account Control] dialog box is displayed,

click [Yes].
3. Select a language from the drop-down list.
4. Read the license agreement, and then click [Accept].
5. R
 ead Environmental advice for Users and click
[Next].
6. S
 elect [Network (Wired/Wireless)] or [USB]
corresponding to your connection environment, and
then click [Next].
If the [Windows Security Alert] dialog box is
displayed, click [Allow access].
7. S
 elect the model name of this machine, and then
click [Next].
8. Click [Custom Install].
9. Click [Separate Install].
10. C lick a driver to install.
Installation starts.
The “Unable to install printer driver” Use Plug-and-Play. Follow the procedure below. -
error message is displayed. 1. E
 nsure that the printer and computer is turned off.
2. C
 onnect a USB cable.
3. T
 urn on the printer.
4. T
 urn on the computer.
5. W
 hen the Found New Hardware Wizard is displayed,
follow the on-screen instructions to complete the
setup.

- 88 -
 Other Issues

OS-Specific Constraints

Constraints with Windows

Item Symptom Cause/Remedy

Printer drivers [Help] is not displayed. The [Help] function is not supported on PS printer drivers.
The [User Account Control] When you launch an installer or utility, the [User Account
dialog appears. Control] dialog may appear. Click [Yes] or [Continue] to
run the installer or utility as an administrator. If you click
[No], the installer or utility does not start. 3
Color Correct The [User Account Control] When you launch an installer or utility, the [User Account
Utility dialog appears. Control] dialog may appear. Click [Yes] or [Continue] to
run the installer or utility as an administrator. If you click

3. Troubleshooting
[No], the installer or utility does not start.
The [Program Capability If the [Program Capability Assistant] dialog appears
Assistant] dialog appears. after an installation (including if you stop an installation
before it is completed), make sure to click [This program
installed correctly].
PS Gamma The [User Account Control] When you launch an installer or utility, the [User Account
Adjuster dialog appears. Control] dialog may appear. Click [Yes] or [Continue] to
run the installer or utility as an administrator. If you click
[No], the installer or utility does not start.
The [Program Capability If the [Program Capability Assistant] dialog appears
Assistant] dialog appears. after an installation (including if you stop an installation
before it is completed), make sure to click [This program
installed correctly].

- 89 -
 Other Issues

Image Quality Issues

Memo

●● If the following information does not solve your issues, contact your dealer.

Symptom Point to check Remedy Reference

Vertical lines appear. The LED heads are dirty. Wipe the LED heads with a soft page 111
tissue paper.
The toner is low. Replace the toner cartridge. page 97
The image drum is damaged. Replace the image drum. page 101
3 Foreign materials may be present Replace the image drum. page 101
on the image drum.
Paper feed direction The light-shielding film of the Wipe the film with a soft tissue -
3. Troubleshooting

image drum is dirty. paper.

The image drum is not installed Install the image drum properly. page 101
properly.
Printed images are The LED heads are dirty. Wipe the LED heads with soft page 111
fading vertically. tissue paper.
The toner is low. Replace the toner cartridge. page 97
The paper is unsuitable. Use supported paper. page 43

Paper feed direction

Printed images are light. The toner save is enabled. Change the toner save settings. -
The toner cartridge is not installed Install the toner cartridge properly. page 97
properly.
The toner is low. Replace the toner cartridge. page 97
The paper is moist. Use paper stored in proper page 43
temperature and humidity
conditions.
The paper is unsuitable. Use supported paper. page 43
The paper is unsuitable. Press the scroll button or page 43
The settings of media type and and select [Menus] > [Tray
weight are incorrect. Configuration] > the paper tray
configuration you are using, and
then select the proper values
for [Media Type] and [Media
Weight]. Or, select a larger value
for [Media Weight].
The paper is recycled. Press the scroll button or page 43
The media weight setting is and select [Menus] > [Tray
unsuitable. Configuration] > the paper tray
you are using, and then select a
larger value for [Media Weight].
Printed images are The paper is too moist or dry. Use paper stored in proper page 43
partially faded. Spots temperature and humidity
and lines appear. conditions.
[Paper Black Setting] or [Paper Press the scroll button or , -
Color Setting] is improperly select [Menus] > [Print Adjust],
configured. and then change the value of
[Paper Black Setting] or [Paper
Color Setting].
[Films Black Setting] or [Films Press the scroll button or , -
Color Setting] is improperly select [Menus] > [Print Adjust],
configured. and then change the value of
[Films Black Setting] or [Films
Color Setting].

- 90 -
 Other Issues

Symptom Point to check Remedy Reference

Horizontal lines If the interval of lines or spots Lightly wipe the image drum with page 101
and spots appear is about 94 mm (4 inches), the soft tissue paper.
periodically. image drum (the green tube) is Replace the image drum if it is
damaged or dirty. damaged.
If the interval of lines or spots is Open and close the output tray, -
about 40 mm (2 inches), foreign and print again.
materials may be present on the
image drum.
Paper feed direction If the interval of lines or spots is Change the fuser unit. page 107
about 143 mm, there is damage to
the fuser unit. 3
The image drum has been exposed Place the image drum back into page 101
to light. the printer and leave it for a few

3. Troubleshooting
hours. If that does not solve the
problem, replace the image drum.
The paper feed path is dirty. Print a few test copies. -
White area of paper is The paper contains static Use paper stored in proper page 43
lightly stained. electricity. temperature and humidity
conditions.
The paper is too thick. Use thinner paper. -
The toner is low. Replace the toner cartridge. page 97

Periphery of letters is The LED heads are dirty. Wipe the LED heads with soft page 111
smudged. tissue paper.
The paper is unsuitable. Use recommended paper. -
The paper is moist. Replace it with new paper. page 43

The entire paper area The toner may be sticking to the This is not a malfunction of the -
is lightly stained when whole area of the envelope or printer.
printing on envelopes or coated paper. Coated paper is not recommended.
coated paper.

Toner comes off when it The settings of media type and Press the scroll button or page 43
is rubbed. weight are incorrect. and select [Menus] > [Tray
Configuration] > the paper
tray configuration you are using,
and then select the proper
values for [Media Type] and
[Media Weight]. Or, select a
heavier weight in [Media Weight].
The paper is recycled. Press the scroll button or page 43
The media weight setting is and select [Menus] > [Tray
unsuitable. Configuration] > the paper tray
configuration you are using, and
then select a heavier weight for
[Media Weight].
Glossiness is not The settings of media type and Press the scroll button or page 43
uniform. weight are incorrect. and select [Menus] > [Tray
Configuration] > the paper
tray configuration you are using,
and then select the proper
values for [Media Type] and
[Media Weight]. Or, select a
heavier weight in [Media Weight].

- 91 -
 Other Issues

Symptom Point to check Remedy Reference

Color of the printed The toner is low. Replace the toner cartridge. page 97
image is not what you The setting of [Black Finish] is On the printer driver, select Advanced
expect. not suitable for the application. [Composite Black (CMYK)]
of [True Black (K)] for [Black
Finish].
The color adjustment has been Do color matching from the printer Advanced
modified. driver.
The color balance is out of Press the scroll button or and Advanced
adjustment. select [Calibration], and then
3 Color registration is out of
[Adjust Density].
Open and close the output tray. Advanced
alignment. Or, press the scroll button or
and select [Calibration], and then
3. Troubleshooting

[Adjust Registration].
Solid printing of CMY [CMY100% Density] is set to Press the scroll button or and -
100% is too light. [Disable]. select [Admin Setup] > [Color
Setup] > [CMY100% Density],
and then select [Enable].

Dots appear. The paper is unsuitable. Use supported paper. page 43

When the interval of the dots Lightly wipe the image drum with a page 101
is about 94 mm (4 inches), the soft tissue paper.
image drum (the green tube) is Replace the image drum when it is
damaged or dirty. damaged.

Smears is printed. The paper is moist. Replace it with new paper. page 43
The paper is unsuitable. Use supported paper. page 43

The background of a The printer may be malfunctioning. Contact your dealer. Back cover
printed page is dark or
dirty.

Nothing is printed. Two or more sheets of paper are Fan the paper well and load it page 48,
fed simultaneously. again. page 49
? The printer may be malfunctioning. Contact your dealer. -

Patches appear. The paper is moist. Replace it with new paper. page 43
The paper is unsuitable. Use supported paper. page 43

- 92 -
 Other Issues

Feeding Issues
Memo

●● If the following information does not solve the issue, contact your dealer.

Symptom Point to check Remedy Reference

●● The paper often The printer is tilted. Place the printer on a flat surface. page 16
jams. The paper is too light or too heavy. Use the appropriate paper for the page 43
●● Multiple sheets printer.
are fed at once.
●● The paper is fed
The paper is moist or has a static Use paper stored in proper page 43 3
charge. temperature and humidity
at an angle.
conditions.

3. Troubleshooting
The paper is wrinkled, folded or Use appropriate paper for the printer. page 43
curled. Fix the curled paper.
Something is already printed on the With tray 1/2/3/4, you cannot use page 49
back side of the paper. paper that has been printed.
Load it on the MP tray for printing.
The edges of the paper are not kept Fan the paper and even up the page 48,
even. edges. page 49
There is only one sheet of paper in Load several sheets of paper. page 48,
the tray. page 49
You have added more paper with Remove the already loaded paper, page 48,
paper already loaded in the tray.stack it onto the new paper, even up page 49
the edges and load the paper with
the old paper on top.
The paper is loaded at an angle. For tray 1/2/3/4, adjust the paper page 48,
width guide and stopper to the page 49
paper.
For the MP tray, adjust the paper
width guide to the paper.
Envelopes are not correctly loaded. Load envelopes correctly. page 49
Paper, envelopes or labels of weight Load the paper, envelopes or labels page 43,
between 177 and 220 g/m2 is loaded of weight between 177 and 220 g/m2 page 49
in tray 1 and tray 2. on the MP tray, and use the face up
stacker.
Paper does not feed The setting of [Source] in the Check the paper tray and select -
into the printer. printer driver is not correctly the correct tray in [Source] in the
specified. printer driver.
You have specified manual feeding In the printer driver, clear the [Use Advanced
on the printer driver. MP tray as manual feed] check
box on [Paper feed options].
The printer does - Open and close the output tray. -
not start processing
even though you
have removed the
jammed paper.
The paper gets The paper is moist or has a static Use paper stored in proper page 43
folded or wrinkled. charge. temperature and humidity
conditions.
The paper is light. Press the scroll button or page 43
and then select [Menus] >
[Tray Configuration] > [(tray
name) Config] > [Media Weight].
Then, specify a lighter weight.

- 93 -
 Other Issues

Symptom Point to check Remedy Reference

The paper twists The settings of media weight and Press the scroll button or page 43
around the rollers type are incorrect. and then select [Menus] >
in the fuser unit. [Tray Configuration] > [(tray
name) Config] > [Media Type]/
[Media Weight]. Then, specify the
appropriate values.
Or, specify a heavier weight in
[Media Weight].
The paper is light. Use heavier paper. -

3 There is an image or text on the

leading edge of the paper.
Add a margin on the leading edge of
the paper.
-

For duplex printing, leave a margin

in the leading and bottom edges.
3. Troubleshooting

Machine Issues

Symptom Point to check Remedy Reference

You turned on the The AC cord is unplugged. Turn off the printer and then plug in -
printer, but nothing the AC cord firmly.
displays on the The power is out. Check if the power is being supplied -
screen. to the electric outlet.
The printer does The AC cord is not firmly plugged in. Plug in the AC cord firmly. -
not operate. The printer is turned off. Turn on the printer. page 21
The printer turned off automatically Disable the auto power off function. page 64
by the auto power off function.
Printer does not answer. Hold down the power switch for more -
than 5 seconds to turn off the printer
forcibly.
The printer does An error is displayed on the panel. Check the error code and follow the page 82
not start printing. on-screen instructions.
The Ethernet or USB cable is Plug in the Ethernet or USB cable page 31,
unplugged. firmly. page 37
Something is wrong with the Use another Ethernet or USB cable. -
Ethernet or USB cable.
The printer does not support your ●● Use a USB 2.0 compatible cable. -
Ethernet or USB cable. ●● Use an Ethernet 10BASE-T/
100BASE-TX/1000BASE-TX
compatible cable.
Something may be wrong with the Press the scroll button or and page 29
printing function. select [Print Information] >
[Configuration] and then print the
contents of the settings to check the
printing function.
The interface is disabled. Press the scroll button or and -
select [Admin Setup] > [Network
Setup] and enable the interface you
are using.
The printer driver of the printer is Set the printer driver of the printer -
not selected. as the default printer.
The specified port of the printer Specify the port the Ethernet or USB -
driver is wrong. cable is connected to.
The display screen The printer is in the deep sleep Check if the <POWER SAVE> page 22
is blank. mode. button lights up and press the
<POWER SAVE> button to activate
the printer.
Print data is not The Ethernet or USB cable is broken. Connect a new cable. -
transmitted to the The time-out period set on the Set a longer time-out period. -
printer. computer has passed.

- 94 -
 Other Issues

Symptom Point to check Remedy Reference

There is an The printer is tilted. Place the printer on a flat surface. -
abnormal sound. There is a piece of paper or foreign Check the inside of the printer and -
object inside the printer. remove any objects.
The output tray is open. Close the output tray. -
There is a buzzing The printer is printing on the heavy This is not a malfunction. You can -
sound. or thin paper when the temperature proceed with the operation.
inside is high.
It takes a while to The printer may be cleaning the Wait for a while. -
start printing. image drum.
The printer is adjusting the Wait for a while. - 3
temperature of the fuser unit.
The printer is processing data from Wait until the process finishes. -
another interface.

3. Troubleshooting
A print job has As a result of processing print jobs Wait for a while. -
stopped in the continuously for a long time, the When the fuser unit becomes cooler,
middle of the inside the printer has become hot. printing restarts automatically.
printing process. The printer is cooling off.
As a result of processing print jobs Wait for a while. -
continuously for a long time, the When the printer becomes cooler,
temperature in the printer inside printing restarts automatically.
has become too high. The printer is
cooling off.
When the print processing is Retry to send data on a computer. If -
overloaded by printing with the WSD the error is not resolved, use other
port, a computer may stop sending. network port.
Memory is A printer is short on memory Reduce print data with a printer Advanced
insufficient. because print data is too large. driver.
It takes a long time The processing speed of the Use a computer with faster -
to finish printing. computer may be slowing down the processing speed.
print job.
You have selected [ProQ/High Select [Fine / Detail (600x1200)] -
Quality] on the [Job Options] tab or [Normal (600x600)] on the
of the printer driver. [Job Options] tab of the printer
driver.
The print data is complex. Make the data simpler. -
Paper is narrow (less than 230 mm). Change the mode. Advanced
The printer driver The printer driver may not be Uninstall the printer driver and install Advanced
is not correctly operating correctly. it again.
displayed on Mac
OS X.
Paper is curled. Thin paper is used. Set an appropriate paper weight or Advanced
select [High Humid Mode].
Paper is wet on the Wet paper is used. Select [High Humid Mode]. Advanced
edge.
The LED indicator The printer may be malfunctioning. -
Unplug the AC cord immediately.
in the power switch
is blinking at high
speed per about
0.3 seconds.

- 95 -
 4. Maintenance
This chapter explains how to replace consumables and maintenance units, clean the printer, and move
or transport the printer.

●●
Replacing Consumables and Maintenance Units
This section explains how to replace consumable items.

WARNING
Do not throw the toner or Do not keep the toner Do not vacuum spilled toner
4 toner cartridge into the fire.
Doing so may cause toner
cartridge in places close to
the fire. It may catch the
powder. If vacuuming, it may
cause ignition due to the
splashes leading to burns. fire, which cause fire and sparks from electric contacts.
burns. Toners spillage on the floor
4. Maintenance

should be wiped off by wet

clothes.

CAUTION
There are high temperature Keep the toner cartridge out If toner powder is inhaled,
parts in the device. Do of reach of young children. If gargle with large amounts of
not touch the periphery young children swallow toner water and move the person
of the label "Caution High powder, follow the doctor's to the open area for fresh air.
Temperature", which may direction immediately. Follow the doctor's direction
cause burns. if necessary.
If the toner powder sticks to If the toner gets into the If you swallow toner powder,
your skin like your hands, eyes, flush with plenty of take large amounts of water
wash with soap. water immediately. Follow to weaken the toner. Follow
the doctor's direction if the doctor's direction if
necessary. necessary.
When handling a paper Do not disassemble the toner Keep a used toner cartridge
jam, or replacing the toner cartridge. Toner powder may in a bag so that the toner
cartridge, make sure not to fly upward, and you may powder can not fly upward.
get your cloth and hands inhale the toner powder
dirty. When toner powder or may get your cloth and
stains on your cloth, wash hands dirty.
with cold water. If you wash
with hot water, the toner
may be soaked into the
cloth; it may be difficult to
clean.

Note

●● Use only genuine Oki Data consumable items to ensure optimum quality.
●● Service for problems due to use of consumable items other than genuine OKI consumables will incur fees even in the warranty
period or the maintenance contract period.

- 96 -
 Replacing Consumables and Maintenance Units

Procedure for Replacement

Replacing Toner Cartridges
(for K (black) Toner Cartridge)
Note
Memo
●● Toner powder may spill if you remove a toner cartridge
●● When replacing the C, M, Y toner cartridges, refer to
before the toner runs out.
“Procedure for Replacement
(for C (cyan), M (magenta),
Life Span of Toner Cartridge Y (yellow) Toner Cartridges)” P.99.

When the “%COLOR% Toner Low” message 1 Prepare a new [K] toner cartridge.
(“%COLOR%” indicates C (cyan), M (magenta),
Y (yellow) or K (black)) appears on the display 2 Insert your finger into the recess on
screen, prepare a replacement toner cartridge. the right side of the printer and pull the
You can keep printing several hundred pages front cover open lever (1) to open the
until the next message appears.
front cover (2) forward.
The number of pages that can make prints
depends on the usage.
4
When the “%COLOR% Toner Empty” appears
and printing is stopped, replace the toner

4. Maintenance
cartridge.
Memo

●● Even if the cyan (blue), magenta (red) or yellow toner 1

cartridges run out, you can print in black and white by
selecting [Monochrome] or [Grayscale]. However,
please replace the toner cartridge quickly after it runs
out, as not doing so may cause the image drum to be
2
damaged.
Note

●● The actual life of the toner cartridge differs depending on

3 Turn the blue lever (3) of the toner
the usage. cartridge.

3
Note

●● Have a new print cartridge ready, as the print quality

declines after more than one year following breaking the
seal.
●● If you replace the toner cartridge/image drum while it is
being used, the amount of toner used will not be counted
normally.
●● By opening and closing the output tray after the message
“Color toner has run out” is displayed, you are able
to print approximately 100 copies of A4 size ISO test
patterns (approximately 20 pages, five times). However
further printing operations will not be possible after that.
Please replace the toner cartridge as failure to do so may
damage the image drum.

- 97 -
 Replacing Consumables and Maintenance Units

4 Lift the toner cartridge (4) from the right 7 Insert a new toner cartridge (6) by
side, and remove it from the printer. aligning its left side indentation (7) with
the protrusion (8) on the image drum so
Possible to get
WARNING the toner cartridge and image drum [K]
burned.
color label align. Then fix the right side
●● Do not throw a used toner cartridge in the firmly into place.
fire. They may explode, and the toner inside
Note
may fly off and cause getting burned.
●● Do not insert a toner cartridge without removing the
tape.
Note

●● When toner powder adheres to the paper feeding area

inside the printer, wipe it off with a wet cloth that has
been well wrung.

4 4
8
7
4. Maintenance

8 Turn the blue lever (3) of the toner

cartridge backward until its top aligns on
the mark.

5 Leaving the replacement toner cartridge

in its bag, gently shake it up and down
and side to side, and then unpack it.

9 Close the front cover (2).

6 Remove the tape (5) from the toner Note

cartridge. ●● The front cover cannot be closed if the output tray is

not closed securely.

- 98 -
 Replacing Consumables and Maintenance Units

10 Please recycle toner cartridges. Procedure for Replacement

Memo (for C (cyan), M (magenta),
●● If you must dispose of a toner cartridge, put it in a plastic Y (yellow) Toner Cartridges)
bag or similar container and dispose of it in accordance
with your municipality’s ordinances or guidelines. Memo

●● When replacing the K toner cartridge, refer to “Procedure

for Replacement
(for K (black) Toner Cartridge)” P.97.

1 Prepare new toner cartridges.

2 Insert your finger into the recess on

the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
4

4. Maintenance
1

3 Press the output tray open button (3)

and open the output tray (4).
Possible to get
CAUTION burned.
●● The fuser unit is extremely hot. Do not touch
it.

3
4

- 99 -
 Replacing Consumables and Maintenance Units

4 Identify an empty toner cartridge by its 7 Unpack the replacement toner cartridge,
label color (5). and gently shake it up and down and
5 side to side.

5 Slide the right blue lever (6) of the toner 8 Remove the tape (8) from the toner
cartridge while pressing the top of the cartridge.
4 cartridge to unlock.
4. Maintenance

9 Insert a new toner cartridge (9) by

6
aligning its left side indentation (10)
with the protrusion (11) on the image
drum so the toner cartridge and image
6 Lift the toner cartridge (7) from right drum color labels align. Then fix the
side, and remove it from the printer. right side firmly into place.
Possible to get Note
WARNING
burned. ●● Do not insert a toner cartridge without removing the
tape.
●● Do not throw a used toner cartridge in the
fire. They may explode, and the toner inside
may fly off and cause getting burned.
9

11 10

- 100 -
 Replacing Consumables and Maintenance Units

10 Turn the blue lever (6) of the toner

cartridge backward until its top aligns on
Replacing the Image Drum
the mark.
Life Span of Image Drum
When the “%COLOR% Image Drum Near
Life” message appears on the display screen,
prepare a replacement image drum.
If you continue printing, the message
“%COLOR% Image Drum Life” will be
displayed and printing will stop.
A guideline for replacing the image drum is
6
every 30,000 pages or so for A4 sized paper
(with single-sided printing). However, this
number of pages is for common printing
conditions (3 pages at a time). Printing one page 4
11 Close the output tray (4) by pushing the
at a time reduces the drum life by about half.
both sides of the cover firmly.
The actual number of printed pages may be

4. Maintenance
4
halved again relative to the above guideline,
depending on the printing conditions.
If you continue to print more than the above,
the printer will force the printing to stop.
Note

●● The actual number of pages you can print with the image
drum depends on how you use it. The above guideline
may be reduced by more than half, depending on the
conditions of printing.
●● Though opening and closing the output tray may extend
the life of a image drum for a while, it is recommended to
replace it soon after the “Install New image drum” is
12 Close the front cover (2). displayed.
●● The print quality may deteriorate after the toner cartridge
has been unpacked for a year. Replace it with a new one.
●● Press the scroll button or button > [Admin Setup] >
[System Setup] > [Near Life Status] is set to [Disable],
the “%COLOR% Image Drum Near Life” message does
not appear.

Procedure for Replacement

Note

●● If you use a new image drum with the toner cartridges

currently in use, the remaining amount indication of the
2 toner cartridges will not display correctly.
The messages “%COLOR% Image Drum Near Life” or
Note “%COLOR% Image Drum Life” may also be displayed
soon after replacement.
●● The front cover cannot be closed if the output tray is
not closed securely. ●● The image drum (the green tube) is very delicate. Handle
it carefully.

13 Please recycle toner cartridges. ●● Do not expose the image drum to direct sunlight or very
bright interior light (approximately more than 1500 lux).
Memo Even under the normal interior light, do not leave it for
●● If you must dispose of a toner cartridge, put it in a plastic more than 5 minutes.
bag or similar container and dispose of it in accordance ●● In order for the printer to exhibit its full performance,
with your municipality’s ordinances or guidelines. please use genuine Oki Data consumables.
●● Service for problems due to use of consumable items
other than genuine OKI consumables will incur fees
even in the warranty period or the maintenance contract
period. (Use of consumable items other than genuine OKI
consumables does not always cause problems, but please
exhibit caution when using those.)

- 101 -
 Replacing Consumables and Maintenance Units

●● There is one toner cartridge for each color on the image 5 Remove the image drum (6) from the
drum.
printer in the direction of the arrow and
place the image drum on a flat surface.
1 Prepare a new image drum.

2 Insert your finger into the recess on 6

the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.

4 1
4. Maintenance

2 6 Turn the right blue lever (7) of the toner

cartridge forward while pressing the top
of the toner cartridge to unlock.
3 Press the output tray open button (3)
and open the output tray (4).
Possible to get
CAUTION burned.
●● The fuser unit is extremely hot. Do not touch
7
it.

3
4

7 Lift the toner cartridge (8) from the

right side, and remove it from the image
drum.
Possible to get
WARNING
burned.
●● Do not throw a used image drum and toner
cartridge in the fire. They may explode, and
4 Identify an empty toner cartridge by its the toner inside may fly off and cause getting
label color (5). burned.
5

- 102 -
 Replacing Consumables and Maintenance Units

8 Remove the protective sheets. 11 Turn the blue lever (7) of the toner
Place a new image drum (9) on a flat cartridge backward until its top aligns on
surface. the mark.

9 Remove the toner cover (10). 12 Check a label color of a new image drum
(9) and place the drum into a printer. 4
10

4. Maintenance
9

10 Insert the toner cartridge (8) taken

out in step 7 to the image drum (9) by
13 Close the output tray (4) by pushing the
aligning its left side indentation (11)
both sides of the cover firmly.
with the protrusion (12) on the image
drum, and then fix the right side firmly 4
into place.

12

11

- 103 -
 Replacing Consumables and Maintenance Units

14 Close the front cover (2).

Note
Replacing the Belt Unit
●● The front cover cannot be closed if the output tray is
not closed securely.
Life Span of Belt Unit
When the “Belt Unit Near Life” message
appears on the display screen, prepare a
replacement belt unit. You can keep printing
approximately 1000 pages until the next
message appears.
When the “Change Belt Unit” message
appears, replace the belt unit.
The life expectancy of the belt unit is
approximately 80,000 pages for A4 simplex
4 2 printing (three pages per job).
Note

15 Please recycle image drums. ●● The actual number of pages you can print with the belt
4. Maintenance

unit depends on how you use it.

Memo
Note
●● If you must dispose of an image drum, put it in a plastic
bag or similar container and dispose of it in accordance ●● Though opening and closing the output tray may extend
with your municipality’s ordinances or guidelines. the life of the belt unit somewhat, you should replace it
soon after the “Change Belt Unit” is displayed to prevent
●● If the light-shielding film of the image drum becomes
malfunction.
dirty, wipe the film by following the procedures below.
●● If you replace the belt unit, use it until the end of its
(1) Open the front cover. useable life. If you remove the belt unit and install and
use another one before its usable life has expired, the use
life will not be correctly displayed.
(2) Open the output tray.
●● Press the scroll button or button > [Admin Setup] >
[System Setup] > [Near Life Status] is set to [Disable],
(3) Remove the image drum. the [Belt Unit Near Life] message does not appear.

(4) Wipe the light-shielding film with soft

tissue paper. Procedure for Replacement
Note

●● The image drum (the green tube) is very delicate. Handle

it carefully.
●● Do not expose the image drum to direct sunlight or very
bright interior light (approximately more than 1500 lux).
Even under the normal interior light, do not leave it for
more than 5 minutes.

1 Prepare a replacement belt unit.

(5) Put the image drum back to the

printer.
(6) Close the output tray by pushing the
both sides of the cover firmly.
(7) Close the front cover. 2 Turn off your printer by pressing the
power switch.
Reference

●● “Turning Off the Power” P.21

- 104 -
 Replacing Consumables and Maintenance Units

3 Insert your finger into the recess on 6 Cover the image drums you took out
the right side of the printer and pull the with paper so that the image drums do
front cover open lever (1) to open the not expose to the light.
front cover (2) forward.

2
7 Turn the blue locks (5) on each side of 4
the belt unit in direction of the arrow to
4 Press the output tray open button (3) unlock.

4. Maintenance
and open the output tray (4).
Possible to get 5
CAUTION burned.
●● The fuser unit is extremely hot. Do not touch
it. 5

3
4

8 Remove the belt unit by holding the blue

lever (6).

5 Take all the four image drums out of a

printer, and then place them on a flat
surface.

- 105 -
 Replacing Consumables and Maintenance Units

9 Hold the handle of a new belt unit with 11 Return all the four image drums to the
one hand and support lower part with printer.
other hand. Place the belt unit into the
printer.

12 Close the output tray (4) by pushing the

4. Maintenance

both sides of the cover firmly.

4

10 Turn the blue locks (5) on each side of

the belt unit in direction of the arrow.
13 Close the front cover (2).
Note
5
●● The front cover cannot be closed if the output tray is
not closed securely.

14 Please recycle belt unit.

Memo

●● If you must dispose of a belt unit, put it in a plastic bag or

similar container and dispose of it in accordance with your
municipality’s ordinances or guidelines.

- 106 -
 Replacing Consumables and Maintenance Units

3 Insert your finger into the recess on

Replacing the Fuser Unit the right side of the printer and pull the
front cover open lever (1) to open the
Life Span of Fuser Unit front cover (2) forward.

When the “Fuser Unit Near Life” message

appears on the display screen, prepare a
replacement fuser unit. You can keep printing
approximately 1250 pages until the next
message appears.
When the “Change Fuser Unit” message
1
appears, replace the fuser unit.
The life expectancy of the fuser unit is up to
100,000 pages for A4 simplex printing.
Note
2
4
●● The actual number of pages you can print with the fuser
unit depends on how you use it. 4 Press the output tray open button (3)

4. Maintenance
Note and open the output tray (4).
●● Though opening and closing the output tray may extend
Possible to get
the life of the fuser unit somewhat, you should replace it CAUTION burned.
soon after “Change Fuser Unit” is displayed to prevent
malfunction.
●● Since the fuser unit gets hot, carry out the
●● If you replace the fuser unit, use it until the end of its
useable life. If you remove the fuser unit and install and
operation carefully, and when lifting it up
use another one before its usable life has expired, the use you must hold it by the handle. Do not try to
life will not be correctly displayed. hold it whilst it is hot. Wait until it has cooled
●● Press the scroll button or button > [Admin Setup] > down and then carry out the operation.
[Panel Setup] > [Near Life Status] is set to [Disable],
the [Fuser Unit Near Life] message does not appear.
3
4
Replacement Procedure
Note

●● Do not expose the image drum to direct sunlight or very

bright interior light (approximately more than 1500 lux).
Even under the normal interior light, do not leave it for
more than 5 minutes.

1 Prepare a new fuser unit.

5 Pull forward the left locking lever (5) of

the fuser unit to unlock.

2 Turn off your printer by pressing the

power switch.
Reference

●● “Turning Off the Power” P.21

- 107 -
 Replacing Consumables and Maintenance Units

6 Hold the fuser unit handle (6) and lift 9 Close the output tray (4) by pushing the
the fuser unit out of the printer. both sides of the cover firmly.
4

4 10 Close the front cover (2).

Note

●● The front cover cannot be closed if the output tray is

4. Maintenance

not closed securely.

7 Hold the fuser unit handle (6) and place
the fuser unit into the printer.
6

11 Please recycle fuser unit.

Memo

●● If you must dispose of a fuser unit, put it in a plastic bag

or similar container and dispose of it in accordance with
your municipality’s ordinances or guidelines.
8 Push back the left locking lever (5) of
the fuser unit to lock.

- 108 -
 Cleaning

●●
Cleaning
This section explains how to clean each part of your printer.

Cleaning the Surface of the 2 Wipe the two paper feed rollers (2)
Printer inside the printer with a wet cloth that
has been wrung out well.
Note

●● Do not use benzine, thinners, or alcohol as a cleaning

agent. They may damage the plastic parts of the printer.
●● Do not lubricate your printer with oil.

1 Turn off your printer by pressing the

power switch.
Reference
2
4
●● “Turning Off the Power” P.21

4. Maintenance
2 Wipe the surface of the printer with a Remove paper loaded in the tray.
soft cloth lightly moistened with water or
4 Wipe the paper feed roller (3) on the
neutral detergent.
tray with a wet cloth that has been
3 Dry the surface of the printer with a dry wrung out well.
soft cloth.

Cleaning Paper Feed Rollers

Clean the paper feed rollers if paper jams occur
frequently. 3

Note

●● You should replace the paper feed rollers if paper jams

keep occurring even after cleaning the paper feed rollers.

5 Load paper in the tray.

For Tray 1/2/3/4
6 Push the tray back into the printer.
Memo

●● This procedure images use tray 1 as an example, but the

same procedure applies to tray 2/3/4. For MP Tray

1 Pull out the tray (1). 1 Open the MP tray (1) forward by
inserting your fingers into the front
recesses (2).

2
1

- 109 -
 Cleaning

2 Release the tab (3) of the paper feed 5 Wipe the two paper feed rollers (6) with
roller cover by pressing the right arm (4) a wet cloth that has been wrung out
inward while lifting up the MP tray (1) well.
lightly. 6
4

1
3

4 3 Also press the left arm (4) inward while

6 Open the separation roller cover (7)
forward while pressing the center part of
lifting up the MP tray (1) lightly to the MP tray.
release the tab (3) of the paper feed Wipe the two separation roller (8) with a
4. Maintenance

roller cover. wet cloth that has been wrung out well.
4

1 7 Close the separation roller cover (7).

4 Open the paper set cover (5) until

touching the printer.

8 Lower the paper set cover (5).

- 110 -
 Cleaning

9 Hook one tab (3) of the paper feed roller

cover by pressing the right arm (4)
Cleaning LED Heads
inward while lifting up the MP tray (1) Clean the LED heads if vertical lines appear,
lightly. images are fading vertically, or the periphery of
Note letters is smudged in the printouts. Dirt on the
●● If closing the MP tray without returning the tab to the LED heads may also cause paper jams.
correct position, the paper set cover may be broken.
Be sure to return the tab to the original position. Note

●● Do not use methyl alcohol or thinners as a cleaning agent.

4 They may damage the LED heads.
●● Do not expose the image drum to direct sunlight or very
bright interior light (approximately more than 1500 lux).
Even under the normal interior light, do not leave it for
more than 5 minutes.

1 Turn off your printer by pressing the

power switch. 4
1
3 Reference

●● “Turning Off the Power” P.21

4. Maintenance
10 Also hook the other tab (3) of the paper 2 Insert your finger into the recess on
feed roller cover by pressing the left arm
the right side of the printer and pull the
(4) inward while lifting up the MP tray
front cover open lever (1) to open the
(1) lightly.
front cover (2) forward.
Note

●● If closing the MP tray without returning the tab to the

correct position, the paper set cover may be broken.
Be sure to return the tab to the original position.

3
2

3 Press the output tray open button (3)

and open the output tray (4).
Possible to get
1
CAUTION burned.
●● The fuser unit is extremely hot. Do not touch
11 Close the MP tray (1). it.
If the MP tray cannot be closed, return the paper
set cover to the correct position by pressing the
3
paper loading part on the MP tray downward.
4

- 111 -
 Cleaning

4 Lightly wipe the lenses (5) of the LED

heads with soft tissue paper.

4
5 Close the output tray (4) by pushing the
both sides of the cover firmly.
4. Maintenance

6 Close the front cover (2).

Note

●● The front cover cannot be closed if the output tray is

not closed securely.

- 112 -
 Moving or Transporting Your Printer

●●
Moving or Transporting Your Printer
This section explains how to move or transport your printer.

Moving Your Printer 2 Unplug all the cables.

●● AC cord and ground wire.
It may cause
CAUTION injury.
●● Ethernet or USB cable.

●● At least two people are needed to lift the printer 3 Remove any paper from the paper trays.
safely because it weighs about 37 Kg or 40 Kg.
4 Insert your finger into the recess on
the right side of the printer and pull the
1 Turn off your printer by pressing the
front cover open lever (1) to open the
power switch.
Reference
front cover (2) forward. 4
●● “Turning Off the Power” P.21

4. Maintenance
2 Unplug all the cables.
●● AC cord and ground wire
●● Ethernet or USB cable
1
3 Remove any paper from the paper trays.

4 Lift your printer and move it to a new

location. 2

Transporting Your Printer 5 Press the output tray open button (3)
and open the output tray (4).
It may cause
CAUTION injury. CAUTION
Possible to get
burned.
●● At least two people are needed to lift the printer
●● The fuser unit is extremely hot. Do not touch
safely because it weighs about 37 Kg or 40 Kg.
it.
Possible to get
CAUTION burned. 3
4
●● The fuser unit is extremely hot. Do not touch
it.

Note

●● The image drum (the green tube) is very delicate. Handle

it carefully.
●● Do not expose the image drum to direct sunlight or very
bright interior light (approximately more than 1500 lux).
Even under the normal interior light, do not leave it for
more than 5 minutes.

1 Turn off your printer by pressing the

power switch.
Reference

●● “Turning Off the Power” P.21

- 113 -
 Moving or Transporting Your Printer

6 Hold the toner cartridges with both 9 Close the output tray (4) by pushing the
hands and remove them with the image both sides of the cover firmly.
drums. Remove all the toner cartridges
4
and image drums, and place them on a
flat surface.

4 10 Close the front cover (2).

Note

●● The front cover cannot be closed if the output tray is

4. Maintenance

not closed securely.

7 Secure each toner cartridge to each

image drum with vinyl tape (5).

5
2

11 Remove the optional additional tray unit

8 Return all the toner cartridges and from the main unit if it is installed.
image drums to the printer.

- 114 -
 Moving or Transporting Your Printer

12 Protect your printer with packing

materials.

13 Lift your printer and put it in a box.

Note

●● Use the packing materials attached to your printer when

purchased.
●● After transporting or when setting up again, remove
the vinyl tape used to secure the image drum and toner
cartridges.

4. Maintenance

- 115 -
 5. Appendix
This chapter explains the specifications of your printer.

●●
Specifications
Model Model Number
C823/C833/ES8433 N35100A, N35100B
C843/ES8443 N35101A, N35101B

„„ General Specifications
C823 C833/ES8433 C843/ES8443
CPU PowerPC464FP, 800 MHz
Memory Resident 256 MB
5 Option 256 MB/512 MB
Flash ROM System Memory : 128MB
Storage Device SD memory card kit
5. Appendix

●● Optional
16 GB
Weight 37 Kg (including consumables without a duplex unit),
40 Kg (including consumables with a duplex unit)
Dimensions 449(W) x 552(D) x 360(H) mm
Power supply N35100A, N35101A :
110 - 127 VAC (Range 99 - 140 VAC), 50/60 Hz ± 2%
N35100B, N35101B :
220 - 240 VAC (Range 198 - 264 VAC), 50/60 Hz ± 2%
Power Typical 700 W
consumption operation
Idle 100 W
Peak 1400 W
Deep sleep Voltage 110 - 127 VAC : Less than 0.7 W
mode Voltage 220 - 240 VAC : Less than 1.0W
Power save Less than 12 W
mode
Off mode Voltage 110 - 127 VAC : Less than 0.1 W
Voltage 220 - 240 VAC : Less than 0.15 W
Interface USB 2.0 (Hi-Speed), Ethernet 10BASE-T/100BASE-TX/1000BASE-TX
Display Graphics panel 60(W) x 32.6(H) mm, 128 x 64 dots
Supported OS ●● Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows
Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, Windows
Server 2008
●● Mac OS X 10.8.5-10.11
Please refer to product requirements for details.

- 116 -
 Specifications

„„ Printing Specifications
C823 C833/ES8433 C843/ES8443
Printing method Dry electrophotographic recording method with LED (Light-emitting diode)
Emulation language PCL6 (XL3.0 and PCL5c) PCL6 (XL3.0 and PCL5c), PostScript 3
Resident fonts PCL: 91 european fonts PCL: 91 european fonts
PS: 80 european fonts
Resolution 600 x 600 dpi, 600 x 1200 dpi, 600 x 600 dpi 2bit 1200 x 1200 dpi, 600 x
600 dpi
Color Yellow, Magenta, Cyan, Black
Print speed (A4) Simplex: 23 ppm Simplex: 35 ppm
Duplex: 19 ppm Duplex: 27 ppm
Paper size Tray 1 Legal 13/13.5/14, letter, executive, tabloid, A3, A4, A5, B5, B4, A6, B6,
Statement, 8.5SQ, Folio, custom size, 8K (260 x 368 mm, 270 x 390 mm, 273 x
394 mm), 16K (197 x 273 mm, 195 x 270 mm, 184 x 260 mm)
Tray 2/3/4 Legal 13/13.5/14, letter, executive, tabloid, A3, A4, A5, B4, B5, 8.5SQ, Folio,
(Option)* custom size, 8K (260 x 368 mm, 270 x 390 mm, 273 x 394 mm), 16K (197 x 273
mm, 195 x 270 mm, 184 x 260 mm)
MP Tray Legal 13/13.5/14, letter, executive, tabloid, statement, A3, A4, A5, B4, B5, A6,
B6, B6 Half, Statement, 8.5SQ, Folio, 4x6inch, 5x7inch, Nagagata #3, Nagagata
#4, Nagagata #40, Youkei #0, Youkei #4, Kakugata #2, Kakugata #3, Hagaki,
Oufuku Hagaki, C4, C5, DL, Com-10, index card (3 x 5 inch), custom size, 8K
5
(260 x 368 mm, 270 x 390 mm, 273 x 394 mm), 16K (197 x 273 mm, 195 x 270
mm, 184 x 260 mm)

5. Appendix
Duplex Legal 13/13.5/14, letter, executive, tabloid, A3, A4, A5, B4, B5, B6, 8.5SQ, Folio,
Printing 8K (260 x 368 mm, 270 x 390 mm, 273 x 394 mm), 16K (197 x 273 mm, 195 x
270 mm, 184 x 260 mm), custom size (148 - 297 mm (W) x 182 - 431.8 mm (L)),
B6, 8.5SQ, Folio
Custom size ●● Tray 1
105, 128 - 297 mm (W), 148, 182 - 431.8 mm (L)
(4.1, 5.0 - 11.7 inches (W), 5.8, 7.2 - 17.0 inches (L))
●● Tray 2/3/4 (option)*
148 - 297 mm (W), 182 - 431.8mm (L)
(5.8 - 11.7 inches (W) 7.2 - 17.0 inches (L))
●● MP tray
64, 128 - 297 mm (W), 90, 182 mm - 1312, 431.8 mm (L)
(2.5, 5.0 - 11.7 iinches (W), 3.5, 7.2 inches - 52.0, 17.0 inches (L))
Media type Plain paper (64 g/m2 - 256 g/m2), letterhead, transparency, label, bond, recycle,
card stock, rough, glossy
Feeding method Automatic feeding from the tray 1, MP tray and additional tray unit (optional),
Manual feeding from MP tray
Paper loading capacity ●● Tray 1
300 sheets of Standard paper /80 g/m2, total thickness 30 mm or lower.
●● MP tray
100 sheets of Standard paper /80 g/m2 and total thickness 10 mm or lower, 10
envelopes/ weight of 85 g/m2.
●● Additional tray unit (optional)
530 sheets of Standard paper /80 g/m2, total thickness 53 mm or lower.
Output method Face up/Face down
Paper output capacity ●● Face up
100 sheets (less than 80 g/m2), 10 sheets (ultra-heavy/envelopes)
●● Face down
200 sheets (less than 80 g/m2)
Print guaranteed area 6.35 mm or more from the paper edge (not applicable to special media such as
envelopes)
Print precision Print beginning:± 2 mm, paper skew:± 1 mm/100 mm,
image expansion:± 1 mm/100 mm (80 g/m2)

- 117 -
 Specifications

C823 C833/ES8433 C843/ES8443

Warm-up time ●● From power on
32 seconds (at room temperature 25°C, rated voltage)
●● From power save mode
27 seconds (at room temperature 25°C, rated voltage)
Operating environment ●● When in operation
10 - 32°C / Relative Humidity of 20 - 80% (maximum wet bulb temperature of
25°C, maximum dry bulb temperature of 2°C)
●● When not in operation
0 - 43°C / Relative Humidity of 10 - 90% (maximum wet bulb temperature of
26.8°C, maximum dry bulb temperature of 2°C)
Conditions for the guarantee ●● Operating Range
of print quality Temperature 10°C, humidity 20 to 80% RH
Temperature 32°C, humidity 20 to 60% RH
Humidity 20% RH, temperature 10 to 32°C
Humidity 80% RH, temperature 10 to 27°C
●● Full-color Print Quality Assured Range
Temperature 17 to 27°C, humidity 50 to 70% RH
Consumables, Maintenance Toner cartridges, image drum, belt unit, fuser unit, feed roller set
Unit

5 *C823 is available only Tray2.

„„ Network Specifications
5. Appendix

C823 C833/ES8433 C843/ES8443

Interface Ethernet 10BASE-T/100BASE-TX/1000BASE-TX
Protocol TCP/IPv4, TCP/IPv6, SMTP, POP3, HTTP, SNMPv1/v3, DHCP, DNS, LPR, Port9100,
BOOTP, ARP, FTP, Bonjour (Rendezvous), Web Services Discovery (WSD)
Supported browsers Microsoft IE 6.0 or later, Safari 3 or later, Firefox 3.0 or later

- 118 -
 Specifications

Wireless LAN Specifications (Option)

Item
Wireless LAN standard IEEE802.11a/b/g/n conformity (2.4 GHz / 5 GHz)
Security Disable, WEP, WPA-PSK, WPA2-PSK, WPA-EAP, WPA2-EAP

Regulatory wireless LAN statements

- FCC Statement
- IC Statement
- Europe-CE Declaration of conformity.
FCC statement
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection 5
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may

5. Appendix
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
IC statement
This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation
of this device.
Le présent appareil est conforme aux la partie 15 des règles de la FCC et CNR d’Ubdustrie Canada
applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes : (1) I’appareil ne doit pas produire de brouillage, et (2) I’utilisateur de I’appareil doit
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre
le fonctionnement.
This Class [B] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
Caution (FCC/IC):
5.15-5.25 GHz band is restricted to indoor operations only.
La bande 5150-5250 MHz est restreints à une utilisation à l’intérieur.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio
frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at
least 20 cm or more away from person’s body.

- 119 -
 Specifications

Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles les radioélectriques (RF) de la FCC lignes directrices
d’exposition et d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’IC. Cet équipement
doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le
corps.
Europe - CE Declaration of Conformity

This equipment complies with the essential requirements of the European Union directive 1999/5/EC.
The telecommunications functionality of this product may be used in the following EU and EFTA
countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden,
Switzerland, Turkey and United Kingdom.

5
5. Appendix

- 120 -
 Specifications

„„ Printer Dimensions
TOP VIEW

449 mm

SIDE VIEW
1107 mm

255 mm 552 mm 300 mm

400 mm
760 mm

5
420 mm 360 mm

5. Appendix
OPTION-INSTALLED VIEW (TRAY2/3/4)

498 mm

138 mm 774 mm

138 mm

138 mm

- 121 -
Index
A P

ATTENTION indicator............. 82 Paper Jams.......................... 68

B Paper Size................ 43, 46, 53
Paper Tray......................46, 53
Belt Unit............................ 104 Paper Weight..................43, 46
C Placement Environment......... 16
Placement Space.................. 16
Custom Sizes....................... 53 POWER SAVE button............. 22
D Power Supply Conditions....... 20
Printer Driver....... 31, 35, 38, 39
Deep Sleep Mode.................. 62 Product Requirements........... 30
Duplex Printing...............46, 53 R
E
Rear Output Tray.................. 57
Envelope............................. 44 T
F
Toner Cartridges................... 97
Feed Rollers....................... 109 W
Fuser Unit......................... 107
I Windows............................. 30

Image Drum...................... 101

Install
Printer Driver
(Mac OS X).........35, 39
Printer Driver
(Windows)..........31, 38
IP Address........................... 31
M

Mac OS X............................ 30
MP Tray............................... 49
O

Other Error Messages............ 82

Output Tray......................... 57

- 122 -
Oki contact details
Oki Systems (UK) Ltd Oki Systèmes (France) S.A. OKI Systems Rus, LLC (Russia)
Blays House Zone Silic - Immeuble Osaka Sector B, 3rd Floor, Svyatogor-4
Wick Road 21 rue du Jura Business Center10/4, Letnikovskaya
Egham CS 90277 str.115114, Moscow
Surrey 94633 RUNGIS Cedex
TW20 0HJ Paris Tel: +7 495 276 5060
Fax: +7 495 258 6070
Tel: +44 (0) 1784 274300 Tél: Standard 0820 200 410 e-mail: [email protected]
Fax: +44 (0) 1784 274301 (0.09€/min depuis une ligne fixe*) Website: www.oki.ru
http://www.oki.co.uk Hotline 01 76 54 21 50 (n° non
Technical support:
surtaxé) Tel: +7 495 564 8421
Oki Systems Ireland Limited Website: www.oki.fr e-mail: [email protected]
The Square Industrial Complex
Tallaght OKI Systems (Magyarország) Oki Systems (Österreich)
Dublin 24 Kft.
Campus 21
Tel: +353 (0) 1 4049590 Capital Square Businesszentrum Wien Sued
Fax: +353 (0)1 4049591 Tower 2 Liebermannstrasse A02 603
http://www.oki.ie 7th Floor 22345 Brun am Gebirge
H-1133 Budapest,
Oki Systems Ireland Limited - Váci út 76 Tel: +43 223 6677 110
Northern Ireland Hungary Service-Hotline:
+43 (0) 2236/677 110-501
19 Ferndale Avenue Telefon: +36 1 814 8000
Telefax: +36 1 814 8009 Website: www.oki.at
Glengormley
BT36 5AL Website: www.okihu.hu
Northern Ireland OKI Europe Ltd. (Ukraine)
OKI Systems (Italia) S.p.A. Raisy Opkinoy Street,8
Tel: +44 (0) 7767 271447
Building B, 2nd Floor,
Fax: +44 (0) 1 404 9520 via Milano, 11,
Kiev 02002
http://www.oki.ie 20084 Lacchiarella (MI)
Ukraine
Technical Support for all Ireland: Tel: +39 (0) 2 900261
Fax: +39 (0) 2 90026344 Tel: +380 44 537 5288
Tel: +353 1 4049570
e-mail: [email protected]
Fax: +353 1 4049555 Website: www.oki.it
Website: www.oki.ua
E-mail: [email protected]
OKI Systems (Polska) Sp. z o.o
OKI Sistem ve Yazıcı Çözümleri
OKI Systems (Czech and Slo- Platinium Business Park II, 3rd Tic. Ltd. Şti.
vak), s.r.o.
Floor Harman sok Duran Is Merkezi,
Futurama Business Park - ul. Domaniewska 42
Sokolovská 651/136A No:4, Kat:6,
02-672 Warsaw 34394, Levent
186 00 Praha 8 Poland İstanbul
Czech Republic
Tel: +48 22 448 65 00 Tel: +90 212 279 2393
Tel: +420 224 890158 Fax: +48 22 448 65 01 Faks: +90 212 279 2366
Fax:+420 22 232 6621 Website: www.oki.com.pl Web: www.oki.com.tr
Website: www.oki.cz, www.oki.sk E-mail: [email protected]
Hotline: 0800 120066
E-mail: [email protected] Oki Systems (Belgium)
Oki Systems (Deutschland)
GmbH Medialaan 24
Hansaallee 187 OKI Europe Limited, Sucursal 1800 Vilvoorde
40549 Düsseldorf em Portugal Helpdesk: 02-2574620
Tel: +49 (0) 211 / 5266-0 Av. Quinta Grande 53 Fax: 02 2531848
Fax: +49 (0) 211 59 33 45 7º D Alfragide Website: www.oki.be
Website: [email protected] 2614-521 Amadora
Portugal OKI Systems (Danmark) a·s
Albania, Bosnia, Bulgaria, Croatia, Tel: +351 21 470 4200 Herstedøstervej 27
Cyprus, Estonia, Greece, Israel, Fax: +351 21 470 4201 2620 Albertslund
Latvia, Lithuania, Macedonia, Website:www.oki.pt Danmark
Romania, Serbia, Slovenia E-mail : [email protected] Adm.: +45 43 66 65 00
CEE Export Group: OKI Systems Fax: +45 43 66 65 90
Oki Service E-mail: [email protected] /
(Poland) Ltd Serviço de apoio técnico ao [email protected]
Cliente
ul. Domaniewska 42 Website: www.oki.dk
02-672 Warsaw Tel: 214 727 660
Poland E-mail : [email protected]
Tel: +48 (0) 22 448 65 00
Fax: +48 (0) 22 448 65 0
E-mail: [email protected]

- 123 -
Oki Systems (Finland) Oy Oki Data Americas Inc.(Canada Colombia/Ecuador/Venezuela/
• Canadá) Centroamérica y Caribe
Polaris Capella
Vänrikinkuja 3 4140B Sladeview Crescent Unit 7 & 8 Oki Data Americas, Inc.
02600 Espoo Mississauga, Ontario Sucursal Colombia
Canada L5L 6A1 Carrera 13 #97-51, Oficina 101
Tel: +358 (0) 207 900 800
Fax: +358 (0) 207 900 809 Tél: 1-905-608-5000 Bogotá Colombia
Téléc: 1-905-608-5040
http://WWW.OKIPRINTINGSOLUTIONS.COM TEL : +57 1 704 5159
Oki Systems (Holland) b.v.
Oki Data Americas Inc.(América Oki Data (Singapore) Pte. Ltd.
Neptunustraat 27-29
2132 JA Hoofddorp Latina (OTRO)) 438A Alexandra Road #02-11/12,
2000 Bishops Gate Blvd. Lobby 3, Alexandra Technopark
Helpdesk: 0800 5667654 Singapore(119967)
Mt. Laurel, NJ 08054
Tel: +31 (0) 23 55 63 740
USA Tel: (65) 6221 3722
Fax: +31 (0) 23 55 63 750
Website: www.oki.nl Tel (Español): 1-856-222-7496 Fax: (65) 6594 0609
1-856-222-5276 http://www.okidata.com.sg
Oki Systems (Norway) AS Fax: 1-856-222-5260
Email: [email protected] Oki Systems (Thailand) Ltd.
Tevlingveien 23
N-1081 Oslo 1168/81-82 Lumpini Tower,
Oki Data de Mexico, S.A. de C.V. 27th Floor Rama IV Road
Tel: +47 (0) 63 89 36 00 Tungmahamek, Sathorn
Mariano Escobedo #748, Piso 8
Telefax: +47 (0) 63 89 36 01 Bangkok 10120
Col. Nueva Anzures
Website: www.oki.no
C.P. 11590, México, D.F. Tel: (662) 679 9235
Var vänlig kontakta din Fax: (662) 679 9243/245
Återförsäljare i första hand, för Tel: 52-555-263-8780
Fax: 52-555-250-3501 http://www.okisysthai.com
konsultation. I andra hand kontakta
http://WWW.OKIPRINTINGSOLUTIONS.COM
Oki Data(Australia) Pty Ltd.
Oki Systems (Sweden) AB
Oki Data do Brasil Informática Level1 67 Epping Road, Macquarie
Borgafjordsgatan 7 Ltda. Park
Box 1193 NSW 2113, Australia
164 26 Kista Av. Alfredo Egídio de Souza Aranha,
100 - 5º Andar - Bloco C Tel: +61 2 8071 0000
Tel. +46 (0) 8 634 37 00 Chácara Santo Antonio - São Paulo, (Support Tel: 1800 807 472)
e-mail: [email protected] Fax: +61 2 8071 0010
SP - Brasil
Website: www.oki.se http://www.oki.com.au
CEP: 04726-170
Oki Systems (Schweiz) Tel: 55-11-3543-5500 OKI Data New Zealand
Baslerstrasse 15 Fax: 55-11-3444-3501
8 Antares Place Rosedale,
CH-4310 Rheinfelden email: [email protected]
Auckland, 0632 New Zealand
HTTP://www.okiprintingsolutions.com
Support deutsch +41 61 827 94 81 Tel: (64) 9 477 0500
Support français +41 61 827 94 82
Support italiano +41 061 827 9473 Argentina/Chile/Paraguay/Perú/ Fax: (64) 9 477 0549
Uruguay http://www.oki.co.nz/
Tel: +41 61 827 9494 Oki Data Americas, Inc.
Website: www.oki.ch Oki Data(S) P Ltd. Malaysia Rep Office
Sucursal Argentina
Ugarte 3610 Piso 4°(1605) Olivos Suite 21.03, 21st Floor Menara IGB,
Oki Data Americas Inc.(United Mid Valley City,
States • États-Unis) Buenos Aires, Argentina
Lingkaran Syed Pura 59200,
2000 Bishops Gate Blvd. TEL: +54 11 5288 7500 Kuala Lumpur, Malaysia
Mt. Laurel, NJ 08054 Fax: +54 11 5288 7599 Tel: (60) 3 2287 1177
USA
Fax: (60) 3 2287 1166
Tel: 1-800-654-3282
Fax: 1-856-222-5247
http://WWW.OKIPRINTINGSOLUTIONS.COM
http://my.okidata.com

- 124 -
www.oki.com/printing/
46504302EE Rev1