Lifetime Support Applications 069216
Lifetime Support Applications 069216
Simple, predictable, flexible, and the most comprehensive support policy available, the Oracle Lifetime Support
Policy helps drive your business success. Oracle’s industry-leading support policy covers your entire technology
environment, from database to middleware to applications—an industry first, only from Oracle.
Oracle’s Lifetime Support Policy also puts you in control of your upgrade strategy. Our flexible support policy
stages make it easier for you to plan and budget for Oracle’s exclusive product upgrades. You’ll enjoy continued
peace of mind, knowing that we’ll always be there to support your business. When it’s time to upgrade, you’ll have
rights to major product releases, so you can benefit from Oracle’s technology leadership and keep pace with the
world of business.
Expect lifetime support. Expect control of your technology future—with Oracle’s Lifetime Support Policy.
With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The
Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and
consists of three support stages: Premier Support, Extended Support, and Sustaining Support. It delivers
maximum value by providing you with rights to major product releases so you can take full advantage of
technology and product enhancements. Your technology and your business keep moving forward together.
Premier Support provides a standard five-year support policy for Oracle Technology and Oracle Applications
products. You can extend support for an additional three years with Extended Support for specific releases or
receive indefinite technical support with Sustaining Support.
Note: unless otherwise noted, each stage of support is provided through the last day of the month.
Premier Support
As an Oracle customer, you can expect the best with Premier Support, our award-winning, next-generation
support program. Premier Support provides you with maintenance and support of your Oracle Database, Oracle
Fusion Middleware, and Oracle Applications for five years from their general availability date. You benefit from
Major product and technology releases
Technical support
Access to My Oracle Support
Updates, fixes, security alerts, data fixes, and critical patch updates
Tax, legal, and regulatory updates
Upgrade scripts
Certification with most new third-party products/versions
Certification with most new Oracle products
Your technology future is assured with Oracle’s Extended Support. Extended Support lets you
stay competitive, with the freedom to upgrade on your timetable. If you take advantage of
Extended Support, it provides you with an extra three years of support for specific Oracle Oracle Applications Unlimited:
The Choice Is Yours
releases for an additional fee. You benefit from
Oracle Applications Unlimited and the Lifetime
Major product and technology releases Support Policy represent our commitment to
deliver an Oracle Superior Ownership
Technical support Experience by protecting and extending your
investment through enhancements to the
Access to My Oracle Support products and solutions you have licensed.
Oracle Applications Unlimited gives you the
Updates, fixes, security alerts, data fixes, and critical patch updates option to do what is best for your business:
continue to derive value from your existing
Tax, legal, and regulatory updates applications or upgrade to next-generation
Oracle Applications, such as those built on
Upgrade scripts Oracle Fusion Middleware, when it makes
business sense.
Certification with most existing third-party products/versions The choice is yours.
Sustaining Support
Sustaining Support puts you in control of your upgrade strategy. When Premier Support expires, if you choose
not to purchase Extended Support, or when Extended Support expires, Sustaining Support will be available for as
long as you license your Oracle products. With Sustaining Support, you receive technical support, including access
to our online support tools, knowledgebases, and technical support experts. You benefit from
Major product and technology releases
Technical support
Access to My Oracle Support
Fixes, updates, and critical patch updates created during Premier Support and Extended Support (if
offered and only after the Extended Support period ends)
Upgrade scripts created during the Premier Support stage
Sustaining Support does not include
New updates, fixes, security alerts, data fixes, and critical patch updates
New tax, legal, and regulatory updates
New upgrade scripts
Certification with new third-party products/versions
Certification with new Oracle products
For more specifics on Premier Support, Extended Support, and Sustaining Support, please refer to Oracle’s
“Technical Support Policies.”
Oracle Fusion Customer Relationship Management (CRM) 11.1.x Sep 2011 Sep 2019 Not Available Indefinite
Oracle Fusion Customer Relationship Management (CRM) Sep 2017 Sep 2022 Not Available Indefinite
11.12.x
Oracle Fusion Financials (Financials) 11.1.x Sep 2011 Sep 2019 Not Available Indefinite
Oracle Fusion Financials (Financials) 11.12.x Sep 2017 Sep 2022 Not Available Indefinite
Oracle Fusion Human Capital Management (HCM) 11.1.x Sep 2011 Sep 2019 Not Available Indefinite
Oracle Fusion Human Capital Management (HCM) 11.12.x Sep 2017 Sep 2022 Not Available Indefinite
Oracle Fusion Incentive Compensation (OIC) 11.1.x Sep 2011 Sep 2019 Not Available Indefinite
Oracle Fusion Incentive Compensation (OIC) 11.12.x Sep 2017 Sep 2022 Not Available Indefinite
Oracle Fusion Procurement (PRC) 11.1.x Sep 2011 Sep 2019 Not Available Indefinite
Oracle Fusion Procurement (PRC) 11.12.x Sep 2017 Sep 2022 Not Available Indefinite
Customers running Oracle Fusion Middleware 11gR1 in the Oracle Fusion Applications internal technology stack will remain
supported for the duration of the support period for Oracle Fusion Applications.
PeopleSoft CRM, CS, ELM, FMS, ESA, SCM and HCM moved to a Continuous Innovation model with the initial delivery of the
9.2 release. Portal Solutions moved to Continuous Innovation for the 9.1 release. With Continuous Innovation, all new
functionality is delivered as updates to the existing release; upgrades are not required to gain access to new features and
capabilities. All fixes and updates are cumulative and available to all customers in the most current release.
Premier Support will be provided for Oracle's PeopleSoft Continuous Innovation Releases through the “Premier Support
Through At Least” dates above. At Oracle’s discretion, the “Premier Support Through At Least” dates above may be extended
in one-year increments. Oracle currently has no plans to end Premier Support on the Oracle PeopleSoft Continuous Innovation
Releases. However, if it is no longer practicable for Oracle to continue to provide Premier Support for these products, then
Oracle reserves the right) not to extend the “Premier Through At Least” date and the existing date will be set as the End Date
for Premier Support.
Continuous Innovation releases may contain individual products that Oracle will not extend support for beyond the already
committed dates. In these cases, the products will be noted in the Oracle PeopleSoft Continuous Innovation Exceptions Table
(below).
CRM 9.2 CRM Portal Pack Jun 2013 Jun 2022 Not Available Indefinite Not Applicable
CTI Integration
Event Management
HelpDesk (IT)
Integrated Field Service
Marketing
Order Capture
Order Capture Self Service
Sales
Service Center for Higher Education
Support
Support for Customer Self Service
CRM 9.2 Personal Information Management Jun 2013 Feb 2017 Not Available Indefinite Not Applicable
Server Sync
CRM 9.2 Online Marketing Jun 2013 Jun 2018 Jun 2021 Indefinite Not Applicable
Workforce Communications
Workforce Communications for Help
Desk
EPM 9.1 Balanced Scorecard/Scorecard Apr 2010 Apr 2015 Not Available Indefinite 8.53
Healthcare Scorecard
Customer Scorecard
Manufacturing Scorecard
Workforce Scorecard
EPM 9.1 Project Portfolio Management Apr 2010 Apr 2015 Not Available Indefinite 8.53
Supplier Rating System
EPM 9.1 Activity Based Management Apr 2010 Apr 2016 Not Available Indefinite 8.54
Funds Transfer Pricing
EPM 9.1 Workforce Rewards Apr 2010 Apr 2016 Not Available Indefinite Not Applicable
Workforce Planning
Risk Weighted Capital
Global Consolidations
EPM 9.1 All products not noted above Apr 2010 Apr 2016 Not Available Indefinite Not Applicable
FMS/ESA/SCM 9.2 Catalog Management Mar 2013 Mar 2018 Mar 2021 Indefinite Not Applicable
Supply Planning
FMS/ESA/SCM 9.2 In-Memory Project Discovery Sep 2013 Jan 2018 Not Available Indefinite Not Applicable
FMS/ESA/SCM 9.2 In-Memory Financial Allocations Dec 2013 Jan 2018 Not Available Indefinite Not Applicable
Analyzer
In-Memory Financial Position
Analyzer
FMS/ESA/SCM 9.2 In-Memory Close Analyzer July 2015 Jan 2018 Not Available Indefinite Not Applicable
HCM 9.2 In-Memory Labor Rules and Feb 2014 Apr 2021 Not Available Indefinite Not Applicable
Monitoring
HCM 9.2 Global Payroll – Country Extensions Mar 2013 Dec 2022 Not Available Indefinite Not Applicable
(selected countries) 1
HCM 9.2 Stock Administration Mar 2013 Dec 2017 Not Available Indefinite Not Applicable
Portal Solutions 9.1 Internal Controls Enforcer Oct 2009 Oct 2014 Oct 2017 Indefinite Not Applicable
Investor Portal Pack
1 Global Payroll Updates:
As of January 1, 2023, Global Payroll components for Australia, China, France, Hong Kong, India, Japan, Malaysia, New
Zealand, Singapore, Spain, Switzerland, and the United Kingdom moved into Sustaining Support. However, regulatory
updates for some countries are offered through Market Driven Support.
As of October 16, 2014, Premier Support for Global Payroll Germany and Global Payroll Netherlands ended with no
Extended Support. However, indefinite Sustaining Support is available.
For additional details, please refer to PeopleSoft - Global Payroll and Human Resources Localization Support
(Doc ID 2793644.1) on My Oracle Support.
PeopleSoft User Productivity Kit 12.1 (all Varies Dec 2022 Not Available Indefinite
UPK’s including those for Campus
Solutions, CRM, ELM, FMW/ESA/SCM,
HCM, PeopleTools and Portal Solutions)
CRM 9.0
1 Aug 2006 Aug 2011 Jun 2015 Indefinite
FMS/SCM 8.0 Argentina Aug 2001 Aug 2007 Not Available Indefinite
FMS/SCM 8.9 Argentina Feb 2006 Jul 2012 Feb 2014 Indefinite
FMS/SCM 9.1 Argentina 3 Apr 2011 Apr 2026 Not Available Indefinite
FMS/SCM 8.0 Brazil Dec 2001 Jun 2007 Not Available Indefinite
FMS/SCM 8.9 Brazil Dec 2005 May 2012 Dec 2013 Indefinite
FMS/SCM 9.1 Brazil 3 Mar 2011 Apr 2026 Not Available Indefinite
HCM 8.0 SP1 (Formerly HRMS) Dec 2000 Mar 2007 Not Available Indefinite
HCM 8.3 (Formerly HRMS) Nov 2001 Mar 2007 Not Available Indefinite
HCM 8.8 (Formerly HRMS) Dec 2002 Dec 2007 Dec 2011 Indefinite
HCM 9.0 (Formerly HRMS) Dec 2006 Dec 2011 Jun 2015 Indefinite
HCM 9.1 (Formerly HRMS) 4 Sep 2009 Sep 2014 Jan 2018 Indefinite
HCM/CS 8.9 (Formerly HRMS) Dec 2004 Dec 2009 Dec 2012 Indefinite
HCM/CS 8.9 ANZ (Formerly HRMS) Sep 2005 Sep 2010 Sep 2013 Indefinite
Oracle Fusion Campus Solutions Feb 2007 Aug 2011 Aug 2014 Indefinite
Intelligence for PeopleSoft
Oracle Fusion Financial Intelligence for Feb 2007 Aug 2011 Aug 2014 Indefinite
PeopleSoft Enterprise
Oracle Fusion Human Resources Feb 2007 Aug 2011 Aug 2014 Indefinite
Intelligence for PeopleSoft Enterprise
Oracle Fusion Public Sector Feb 2007 Aug 2011 Aug 2014 Indefinite
Intelligence for PeopleSoft Enterprise
Oracle Fusion Supply Chain Feb 2007 Aug 2011 Aug 2014 Indefinite
Intelligence for PeopleSoft Enterprise
Oracle Fusion Intelligence for JD Feb 2007 Aug 2011 Aug 2014 Indefinite
Edwards EnterpriseOne
Portal Solutions 8.4 Mar 2002 Mar 2007 Not Available Indefinite
Portal Solutions 8.8 Mar 2003 Mar 2008 Mar 2011 Indefinite
Portal Solutions 8.9 Mar 2005 Mar 2010 Mar 2013 Indefinite
Portal Solutions 9.0 Oct 2006 Oct 2011 Oct 2014 Indefinite
2These PeopleSoft applications have been removed from Continuous Innovation. Please see the Oracle PeopleSoft
Continuous Innovation Exceptions Table for support dates by product and Lifetime Support Summary for PeopleSoft Releases
(Doc ID 2238983.2).
3 The Premier Support end date was not extended for the following products and features of the FMS/SCM 9.1 Argentina,
Brazil release, and ended April 2017: PeopleSoft Resource Management, PeopleSoft Staffing Front Office, and some search
functionality. Please see MyOracle Support Doc Id 1348959.1 for details.
4 Extended Support for Global Payroll Germany and Global Payroll Netherlands ended effective December 31, 2015 for 9.1
customers.
Oracle’s PeopleTools patch and other support policies can be found in the Oracle Software Technical Support Policies
document. Additional details regarding the PeopleTools Support Policy can also be found in the Lifetime Support Summary for
PeopleSoft Releases (Doc ID 2238983.2).
For PeopleSoft HCM Payroll for North America customers in Sustaining Support and needing additional time to upgrade,
Oracle may offer services to provide Tax Updates for at least two additional years. Currently we offer this service for
PeopleSoft HCM Releases 8.8, 8.9, 9.0 and 9.1. For more information please refer to the Doc ID
Oracle's North American Payroll Update Package (Doc ID 739145.1)
Oracle E-Business Suite has moved to a Continuous Innovation model for the 12.2 release. This means that E-Business Suite
provides support via regular Oracle E-Business Suite Updates that can deliver new application functionality and feature
enhancements, underlying technology stack updates, as well as fixes that have undergone thorough testing without a major
upgrade.
Premier Support for Oracle E-Business Suite Continuous Innovation Releases will be provided through the “Premier Support
Through At Least” date above. At Oracle’s discretion, the “Premier Support Through At Least” date above may be extended in
one-year increments. Oracle currently has no plans to end Premier Support on the Oracle E-Business Suite Continuous
Innovation Releases. However, if it is no longer practicable for Oracle to continue to provide Premier Support for these
products, then Oracle reserves the right to not to extend the “Premier Support At Least Through” date and the existing date
will be set as the End Date for Premier Support.
Customers running Oracle Fusion Middleware in the Oracle E-Business Suite 12.2 internal technology stack will remain
supported on the embedded middleware versions for the duration of the support period for Oracle E-Business Suite 12.2.
12.2 EBS Information Discovery Plus products 1 Sep 2013 Dec 2021 Not Applicable Indefinite
12.2 Mobile Application Framework (MAF) Varies Jun 2023 Not Applicable Indefnite
tools/products 2
1 Includesall EBS products with Information Discovery Plus or Extensions for Oracle Endeca in their name. Also includes the
following: Oracle Advanced Project Planning and Control Plus, Oracle Contract Renewal Command Center Plus, Oracle
Procurement Command Center Plus, Oracle Project Procurement Command Center Plus and Oracle Outsourced Manufaturing
for Discrete Industries Plus.
2 Includes all MAF tools/products provided with EBS products. Please see the Oracle Fusion Middleware Lifetime Support
Policy for details.
Customers running Oracle Fusion Middleware 10gR2 and 10gR3 in the Oracle E-Business Suite version 12.1 internal technology
stack will remain supported for the duration of the support period for Oracle E-Business Suite 12.1 E-Business Suite
Applications Extensions for Oracle Endeca Products and EBS Mobile applications follow the Lifetime Support Policy of the E-
Business Suite Release they utilize.
Supply Side Product Data Nov 2004 Nov 2010 Nov 2013 Indefinite
Synchronization for GDSN 11.5.10
Supply Side Product Data Jan 2007 Jan 2012 Jan 2014 Indefinite
Synchronization for GDSN 12
Demand Side Product Data May 2009 May 2014 Not Available Indefinite
Synchronization for GDSN 12.1
JD Edwards EnterpriseOne follows a Continuous Innovation model, where new functionality is delivered as updates to the
existing release; upgrades are not required to gain access to new features and capabilities.
Premier Support for Oracle's JD Edwards EnterpriseOne Continuous Innovation Release will be provided through the “Premier
Support Through At Least” date above. At Oracle’s discretion, the “Premier Support Through At Least” date above may be
extended in one-year increments. Oracle currently has no plans to end Premier Support on the Oracle JD Edwards
EnterpriseOne Continuous Innovation Release. However, if it is no longer practicable for Oracle to continue to provide Premier
Support for this product, then Oracle reserves the right to not to extend the “Premier Support Through At Least” date and the
existing date will be set as the End Date for Premier Support.
Each JD Edwards EnterpriseOne Tools release or update expires six months after a new JD Edwards EnterpriseOne Tools
release or update becomes generally available.
Continuous Innovation releases may contain individual products that Oracle will not extend support for beyond the already
committed dates. In these cases, the products will be noted in the Oracle JD Edwards Continuous Innovation Exceptions Table
(below).
JD Edwards World follows a Continuous Innovation model, where new functionality is delivered as updates to the existing
release; upgrades are not required to gain access to new features and capabilities.
Continuous Innovation releases may contain individual products that Oracle will not extend support for beyond the already
committed dates. In these cases, the products will be noted in the Oracle JD Edwards Continuous Innovation Exceptions Table
(below).
EnterpriseOne 9.2 All Oracle User Productivity Kit Dec 2022 Not Available Indefinite
(UPK) Content materials
EnterpriseOne 9.2 In-Memory Products (Planning & Sep 2023 Not Available Indefinite
Sales Advisors, Project Portfolio)
Management
World A9.4 All Oracle User Productivity Kit Dec 2022 Not Available Indefinite
(UPK) Content materials
8.11 CRM Mobile Sales (both i- Series and non Dec 2004 Dec 2009 Dec 2010 Indefinite
i-Series)
8.12 CRM Mobile Sales (both i-Series and non Apr 2006 Apr 2011 Dec 2010 Indefinite
i-Series)
9.0.2 Technology Foundation (IBM) Nov 2010 Nov 2015 Sep 2016 Indefinite
9.1 Technology Foundation (IBM) Mar 2012 Sep 2016 Not Available Indefinite
Each JD Edwards EnterpriseOne Tools release or update expires six months after a new JD Edwards EnterpriseOne Tools
release or update becomes generally available.
2Effective November 30th 2015, all support (including Sustaining Support) ended for JD Edwards EnterpriseOne PIM Sync
product which is used with JD Edwards EnterpriseOne 9.0 Release.
Student Learning 3.1.x Jan 2009 Jul 2014 Not Available Indefinite
Student Learning 3.2.x Sep 2012 Jul 2014 Not Available Indefinite
6.2 SP1–3, 5–6 Dec 2001 Jun 2003 Jul 2007 Indefinite
6.7 Charter Release Feb 2004 Jun 2006 Jun 2007 Indefinite
Report Scheduler for 7.3 1 Sep 2006 Sep 2011 Jun 2014 Not Available
Report Viewer/Designer for 7.3 1 Sep 2006 Sep 2011 Jun 2014 Not Available
Report Scheduler for 7.3.1 1 Nov 2007 Nov 2012 Jun 2014 Not Available
Report Viewer/Designer for 7.3.1 1 Nov 2007 Nov 2012 Jun 2014 Not Available
Oracle Communications Offline Mediation Apr 2012 Apr 2019 Apr 2022 Indefinite
Control 6.0
Oracle Communications Offline Mediation Dec 2017 Dec 2024 Dec 2025 Indefinite
Controller 12.0
Oracle Communications Offline Mediation Nov 2023 Nov 2028 Nov 2031 Indefinite
Controller 15.0
Oracle Communications Convergent May 2016 May 2021 May 2024 Indefinite
Charging Controller 6.0
Oracle Communications Convergent Dec 2017 Dec 2024 Dec 2025 Indefinite
Charging Controller 12.0
Oracle Communications Convergent Nov 2023 Nov 2028 Nov 2031 Indefinite
Charging Controller 15.0
Oracle Communications Pricing Design Dec 2011 Dec 2016 Dec 2019 Indefinite
Center 11.1
Oracle Communications Pricing Design Dec 2017 Dec 2024 Dec 2025 Indefinite
Center 12.0
Oracle Communications Pricing Design Nov 2023 Nov 2028 Nov 2031 Indefinite
Center 15.0
Oracle Revenue Management and Billing Analytics for Financial Services Releases
Oracle Financial Services Revenue Nov 2017 Nov 2022 Not Available Indefinite
Management and Billing Analytics 2.6.0.x
Oracle Financial Services Revenue May 2018 May 2023 Not Available Indefinite
Management and Billing Analytics 2.7.0.x
Oracle Financial Services Revenue Dec 2020 Dec 2025 Not Available Indefinite
Management and Billing 2.9.0.x
Oracle Financial Services Revenue May 2021 May 2026 Not Available Indefinite
Management and Billing 3.0.x
Oracle Financial Services Revenue Sep 2021 Sep 2026 Not Available Indefinite
Management and Billing 3.1
Oracle Financial Services Revenue Jan 2022 Jan 2027 Not Available Indefinite
Management and Billing 3.2
Oracle Financial Services Revenue Jun 2022 Jun 2027 Not Available Indefinite
Management and Billing 4.0
Oracle Financial Services Revenue Oct 2022 Oct 2027 Not Available Indefinite
Management and Billing 5.0
Application Management Pack for Nov 2013 Nov 2018 Not Available Indefinite
Communications 12.1
Application Management Pack for Apr 2016 Apr 2021 Not Available Indefinite
Communications 13.1
Network Intelligence 3.x Apr 2007 Oct 2011 Not Available Indefinite
Network Intelligence 7.2 Jan 2013 Jan 2018 Jan 2021 Indefinite
Network Intelligence 7.3 Jul 2015 Jul 2020 Aug 2021 Indefinite
Network Integrity 2.x Jun 2007 May 2009 Not Available Indefinite
Network Integrity 3.5 Jun 2007 Oct 2011 Not Available Indefinite
Network Integrity 3.6 Dec 2008 Dec 2013 Dec 2016 Indefinite
Network Integrity 7.0 Sep 2010 Sep 2015 Sep 2018 Indefinite
Network Integrity 7.1 Feb 2012 Feb 2017 Feb 2020 Indefinite
Network Integrity 7.2 -7.2.4.0 Jan 2013 Jan 2018 Jan 2021 Indefinite
Network Integrity 7.2.4.1 + Dec 2014 Dec 2018 Jan 2021 Indefinite
Network Integrity 7.3 Jul 2015 Jul 2020 1 Jul 2023 1 Indefinite
Network Capman 2.x Jun 2004 May 2009 Not Available Indefinite
1For 7.3.6 and later releases, Premier Support has been extended to Dec 2026 and Extended Support has been extended to
Dec 2027.
ASAP 7.2 -7.2.0.5 Apr 2012 Apr 2017 Apr 2020 Indefinite
Configuration Management 1.1.1 May 2007 May 2011 Not Available Indefinite
Configuration Management 5.2 Jan 2008 Jan 2013 Jan 2016 Indefinite
Configuration Management 7.2 Aug 2012 Aug 2017 Aug 2020 Indefinite
1 Premier Support for 7.3.0.5 and later versions has been extended to Aug 2022.
Design Studio 3.0 Mar 2008 Mar 2013 Mar 2016 Indefinite
Design Studio 3.1 Jan 2010 Jan 2015 Not Available Indefinite
Design Studio 7.2 Apr 2012 Apr 2017 Apr 2020 Indefinite
Design Studio 7.3 Jul 2015 Jul 2020 Jul 2023 Indefinite
Design Studio 7.4 Oct 2018 Oct 2023 Oct 2026 Indefinite
IP Service Activator 4.0 Mar 2004 Mar 2008 Not Available Indefinite
IP Service Activator 4.1 Jul 2004 Jul 2008 Not Available Indefinite
IP Service Activator 4.2 Dec 2005 Dec 2009 Not Available Indefinite
IP Service Activator 5.0 Mar 2006 Mar 2010 Not Available Indefinite
IP Service Activator 5.1 Dec 2006 Dec 2010 Not Available Indefinite
IP Service Activator 5.2 Jan 2008 Jan 2013 Jan 2016 Indefinite
IP Service Activator 7.0 Jun 2011 Jun 2016 Jun 2019 Indefinite
IP Service Activator 7.2 Aug 2012 Aug 2017 Aug 2020 Indefinite
IP Service Activator 7.3 Jul 2015 Jul 2020 Jul 2023 Indefinite
IP Service Activator 7.4 Dec 2017 Dec 2022 Dec 2025 Indefinite
IP Service Activator 7.5 Sep 2022 Sep 2027 Sep 2030 Indefinite
MetaSolv Solution 5.2.19 Jul 2006 Jan 2010 Not Available Indefinite
MetaSolv Solution 6.0.10 Jun 2006 Dec 2007 Not Available Indefinite
MetaSolv Solution 6.0.11 Sep 2006 Jun 2008 Not Available Indefinite
MetaSolv Solution 6.0.12 Dec 2006 Jun 2008 Not Available Indefinite
MetaSolv Solution 6.0.13 Mar 2007 Jun 2008 Not Available Indefinite
MetaSolv Solution 6.0.14 Jul 2007 Dec 2008 Not Available Indefinite
MetaSolv Solution 6.0.15 Dec 2007 Dec 2013 Not Available Indefinite
MetaSolv Solution 6.0.16 Sep 2008 Dec 2013 Not Available Indefinite
MetaSolv Solution 6.2 Apr 2011 Apr 2018 Not Available Indefinite
MetaSolv Solution 6.3 Sep 2016 Dec 2025 3 Dec 2027 4 Indefinite
3 Premier Support has been extended from Sept 2021 through Dec 2025. During this period, error correction applies to 6.3.1 and
later releases (not 6.3.0).
4 Extended Support has been added for Jan 2026 through Dec 2027. During this period, error correction applies to 6.3.1 and
MetaSolv Solution ASR 33.1* Sep 2006 Sep 2007 Not Available Indefinite
MetaSolv Solution ASR 34.0* Dec 2006 Aug 2008 Not Available Indefinite
MetaSolv Solution ASR 35.0* Jul 2007 Dec 2008 Not Available Indefinite
MetaSolv Solution ASR 36.0* Dec 2007 Mar 2009 Not Available Indefinite
MetaSolv Solution ASR 37.0* Jul 2008 Sep 2009 Not Available Indefinite
MetaSolv Solution ASR 39.0* Jul 2009 Sep 2010 Not Available Indefinite
MetaSolv Solution ASR 40.0* Dec 2009 Mar 2011 Not Available Indefinite
MetaSolv Solution ASR 41.0* Jul 2010 Sep 2011 Not Available Indefinite
MetaSolv Solution ASR 42.0* Jan 2011 Mar 2012 Not Available Indefinite
MetaSolv Solution ASR 43.0* Jul 2011 Sep 2012 Not Available Indefinite
MetaSolv Solution ASR 44.0* Jan 2012 Mar 2013 Not Available Indefinite
MetaSolv Solution ASR 45.0* Jul 2012 Sep 2013 Not Available Indefinite
MetaSolv Solution ASR 46.0* Jan 2013 Mar 2014 Not Available Indefinite
MetaSolv Solution ASR 47.0* Jul 2013 Sep 2014 Not Available Indefinite
MetaSolv Solution ASR 48.0* Jan 2014 Mar 2015 Not Available Indefinite
MetaSolv Solution ASR 49.0* Jul 2014 Sep 2015 Not Available Indefinite
MetaSolv Solution ASR 50.0* Jan 2015 Jan 2016 Not Available Indefinite
MetaSolv Solution ASR 51.0* Aug 2015 Sep 2016 Not Available Indefinite
MetaSolv Solution ASR 52.0* Jan 2016 Mar 2017 Not Available Indefinite
MetaSolv Solution ASR 53.0* Jul 2016 Sep 2017 Not Available Indefinite
MetaSolv Solution ASR 54.0* Jan 2017 Mar 2018 Not Available Indefinite
MetaSolv Solution ASR 55.0* Jul 2017 Sep 2018 Not Available Indefinite
MetaSolv Solution ASR 56.0* Jan 2018 Mar 2019 Not Available Indefinite
MetaSolv Solution ASR 57.0* Jul 2018 Sep 2019 Not Available Indefinite
MetaSolv Solution ASR 58.0* Jan 2019 Mar 2020 Not Available Indefinite
MetaSolv Solution ASR 59.0* Jul 2019 Sep 2020 Not Available Indefinite
MetaSolv Solution ASR 60.0* Dec 2019 Mar 2021 Not Available Indefinite
MetaSolv Solution ASR 61.0* Jul 2020 Sep 2021 Not Available Indefinite
MetaSolv Solution ASR 62.0* Jan 2021 Mar 2022 Not Available Indefinite
MetaSolv Solution ASR 63.0* Jul 2021 Sep 2022 Not Available Indefinite
MetaSolv Solution ASR 64.0* Jan 2022 Mar 2023 Not Available Indefinite
MetaSolv Solution ASR 65.0* Jul 2022 Sep 2023 Not Available Indefinite
MetaSolv Solution ASR 66.0* Jan 2023 Mar 2024 Not Available Indefinite
MetaSolv Solution ASR 67.0* Jul 2023 Sep 2024 Not Available Indefinite
MetaSolv Solution LSR 6.11* Jan 2006 May 2011 Not Available Indefinite
MetaSolv Solution LSR 9.2* Feb 2006 May 2009 Not Available Indefinite
MetaSolv Solution LSR 9.3* Dec 2006 Dec 2012 Not Available Indefinite
MetaSolv Solution LSR 9.4* Apr 2011 Apr 2016 Not Available Indefinite
MetaSolv Solution LSR 10.0* Jul 2007 Dec 2012 Not Available Indefinite
MetaSolv Solution LSR 10.1* Apr 2011 Apr 2016 Not Available Indefinite
MetaSolv Solution LSR 10.2* May 2017 Sep 2021 Not Available Indefinite
Network Discovery 5.1 Nov 2006 Dec 2013 Dec 2016 Indefinite
Network Mediation 4.0.1 Jul 2003 Sep 2008 Not Available Indefinite
Network Mediation 5.0.1 Jul 2006 Jul 2009 Not Available Indefinite
Network Mediation 5.1.1 Dec 2006 Dec 2011 Dec 2013 Indefinite
Order and Service Management 2.5 Dec 2002 Jun 2007 Not Available Indefinite
Order and Service Management 2.6 Dec 2003 Jun 2010 Not Available Indefinite
Order and Service Management 2.8 Sep 2005 Sep 2010 Not Available Indefinite
Order and Service Management 6.3 Mar 2008 Mar 2013 Mar 2016 Indefinite
Order and Service Management 7.0 Jan 2010 Jan 2015 Jan 2018 Indefinite
Order and Service Management 7.2 -7.2.4.0 Apr 2012 Apr 2017 Apr 2020 Indefinite
Order and Service Management 7.2.4.1 + Apr 2012 Dec 2018 Apr 2020 Indefinite
Order and Service Management 7.3 Jul 2015 Jul 2020 2 Jul 2023 Indefinite
Order and Service Management 7.4 Jul 2019 Jul 2024 Jul 2027 Indefinite
Policy Services 4.2 Dec 2001 Dec 2007 Not Available Indefinite
Policy Services 5.2 Dec 2002 Dec 2008 Not Available Indefinite
Policy Services 5.4 Oct 2004 Oct 2009 Not Available Indefinite
Policy Services 5.5 Mar 2006 Mar 2011 Not Available Indefinite
Policy Services 6.1 Mar 2008 Mar 2013 Mar 2016 Indefinite
RADIUS Server 3.0 Aug 2002 Jun 2007 Not Available Indefinite
RADIUS Server 4.0 Oct 2002 Jun 2007 Not Available Indefinite
RADIUS Server 4.5 Mar 2003 Jun 2007 Not Available Indefinite
2 Premier Support for 7.3.5.1 and later versions has been extended to Aug 2022.
RADIUS Server 4.6 Nov 2003 Jun 2007 Not Available Indefinite
RADIUS Server 4.7 Apr 2005 Jun 2007 Not Available Indefinite
RADIUS Server 5.0 Jun 2005 Aug 2007 Not Available Indefinite
RADIUS Server 5.3 Apr 2006 May 2008 Not Available Indefinite
RADIUS Server 5.4 Jul 2006 Sep 2008 Not Available Indefinite
Service Catalog and Design 8.0 Sep 2023 Apr 2027 Not Available Indefinite
Subscriber and Service Management Dec 2006 Dec 2011 Not Available Indefinite
3.1.x
Subscriber and Service Management Jul 2007 Jul 2009 Not Available Indefinite
3.1.5
Subscriber and Service Management Sep 2007 Dec 2012 Not Available Indefinite
3.1.6
Subscriber and Service Management Jul 2008 Jul 2010 Not Available Indefinite
3.1.9
MetaSolv Solution ASR will be supported for customers as Current-1. Oracle Communications MetaSolv Solution LSR will be
supported for customers based on industry uptake. Earlier releases not defined above will receive indefinite Sustaining
Support.
*ASR—Lifetime Support does not apply. Release will be supported for the date noted or current -1 release, whichever is
longer.
*LSR—Lifetime Support is driven by the LSOG governing body and the acceptance of service providers in the level of order
they will accept.
1 Premier Support for 7.3.0.5 and later versions has been extended to Aug 2022.
2 Premier Support for 7.3.5.1 and later versions has been extended to Aug 2022.
3 Premier Support for 6.3.1 and higher releases (not 6.3.0) has been extended to Dec 2025.
Oracle Communications Calendar Server 7.0 Sep 2009 Oct 2016 Not Available Indefinite
Oracle Communications Calendar Server 8.0 Aug 2015 Aug 2025 Not Available Indefinite
Oracle Communications Calendar Server for Sep 2009 Oct 2016 Not Available Indefinite
CALDAV Clients 7.0
Oracle Communications Instant Messaging Oct 2011 Oct 2016 Not Available Indefinite
Server 9
Oracle Communications Instant Messaging Sep 2015 Aug 2025 Not Available Indefinite
Server 10
Oracle Communications Messaging Server 7.0 Jul 2008 Oct 2016 Not Available Indefinite
Oracle Communications Messaging Server 8.0 Jul 2015 Jul 2020 Not Available Indefinite
Oracle Communications Messaging Server 8.1 Mar 2019 Aug 2025 Not Available Indefinite
Oracle Communications Mobile Dec 2008 Dec 2013 Not Available Indefinite
Synchronization Server 1.0
Oracle Communications Mobile Aug 2016 Aug 2021 Not Available Indefinite
Synchronization Gateway 8.0
Oracle Communications Unified Sep 2009 Oct 2016 Not Available Indefinite
Communication Suite 7
Oracle Communications Analytics Big Sep 2015 Sep 2020 Not Available Indefinite
Data Platform 12.x
Oracle Communications Customer Sep 2015 Sep 2020 Not Available Indefinite
Experience Analytics 12.x
Oracle Communications Network Sep 2015 Sep 2020 Not Available Indefinite
Assurance Analytics 12.x
Oracle Communications Analytics Sep 2015 Sep 2020 Sep 2023 Indefinite
Diameter Adapter 12.x
Oracle Communications Analytics Sep 2015 Sep 2020 Sep 2023 Indefinite
Policy and Charging Analytics 12.x
Oracle Communications Analytics Sep 2015 Sep 2020 Sep 2023 Indefinite
Policy Management Adapter 12.x
Oracle Communications Session Border Controller (Formerly Acme Packet Net-Net Session Director)
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
1 Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product. The Oracle
Communications Session Border Controller will become the parent product of the Tunneled Session Controller following the S-
Cx6.x release.
Oracle Communications Application Session Controller (Formerly Acme Packet Net-Net Application Session
Controller)
Release GA Date Premier Extended Sustaining
Support Ends Support Ends Support Ends
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
Oracle Communications Unified Session Manager (Formerly Acme Packet Net-Net SIP Multimedia Express)
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
Oracle Communications Border Gateway (Formerly Acme Packet Net-Net Border Gateway)
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
Oracle Communications Security Gateway (Formerly Acme Packet Net-Net Security Gateway)
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
OCSM 3.0 - 3.3 Jan 2013 Jan 2018 Not Available Indefinite
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product: Oracle Communications Operations Monitor,
Oracle Communications Fraud Monitor, Oracle Communications Control Plan Monitor and Oracle Enterprise Operations
Monitor. The same option may be available with multiple products however, the option will still follow the same support
timeframe as the parent product.
Extensions will follow the support timeframe of the product; Media Quality Extension, Protocol Extension. Mediation Engine
Connector Extension.
Oracle Communications Interactive Session Recorder (Formerly Acme Packet Net-Net Interactive Session
Recorder)
Release GA Date Premier Extended Sustaining
Support Ends Support Ends Support Ends
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product: Oracle Fraud Monitor, Oracle Session Element
Manager, Oracle Session Route Manager, Oracle Enterprise Trunk Manager, Oracle Enterprise Trunk Manager and Oracle
Session Report Manager.The same option may be available with multiple products however the option will still follow the same
support timeframe as the parent product.
Oracle Communications Enterprise Trunk Manager (Formerly Acme Packet Net-Net Central SIP Trunk Express)
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product. 7.3 is the final stand-
alone release of the Enterprise Trunk Manager.
All future releases are integrated into the Oracle Communications Session Delivery Management Suite.
Oracle Enterprise Session Border Controller (Formerly Acme Packet Net-Net Enterprise Session Director)
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products and those options follow the same support timeframe as the parent product.
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
For information on versioning, bug fix and patch release policies, please refer to the Oracle Acme Packet Error Correction
Policy (Doc ID: 1901448.1).
Product options will follow the same support time frame as the parent product. The same option may be available with
multiple products however the option will still follow the same support timeframe as the parent product.
Amble (all versions) Not Available Not Available Not Available Not Available
ISO Connect 6.0 Sep 2015 Dec 2022 Not Available Indefinite
InfluxDB Historian (all versions) Not Available Not Available Not Available Not Available
Real Time Integration Asset ID Manager 2.0 Jul 2019 Dec 2022 Not Available Indefinite
Real Time Integration Server 5.x 1 2005 Not Available Not Available Indefinite
Real Time Integration Server 6.x 1 Sep 2015 Dec 2022 Not Available Indefinite
Oracle Utilities Live Energy Connect 7.x 1 Aug 2020 Aug 2025 Aug 2028 Indefinite
Oracle Utilities Live Energy Connect 8.x 1 Dec 2022 Dec 2027 Dec 2030 Indefinite
1Adapters (e.g. LEC InfluxDB and Three Phase) follow the support end dates of the parent product.
EAGLE 41.1.x Dec 2009 Jan 2013 Not Available Not Available
EAGLE 42.0 Oct 2010 Jul 2013 Not Available Not Available
EAGLE 46.0 - 46.3 Aug 2014 Aug 2019 Not Available Indefinite
EAGLE 46.4 - 46.6 Dec 2016 and later Dec 2021 Not Available Indefinite
EAGLE 46.7 - 46.9 Dec 2016 and later Dec 2024 Not Available Indefinite
EAGLE Query Server 1.0 Feb 2017 Feb 2022 Not Available Indefinite
LSMS 10.x Oct 2007 Jul 2012 Not Available Not Available
LSMS 11.0 Sep 2008 Jul 2012 Not Available Not Available
LSMS 11.1 Jul 2009 Jan 2013 Not Available Not Available
LSMS Query Server 13.x Jun 2014 Dec 2021 Dec 2024 1 Indefinite
ELAP 8.0 Sep 2008 Jan 2013 Not Available Not Available
EAGLE Element Management System 45.x Nov 2013 Jan 2017 Not Available Indefinite
EAGLE Element Management System 46.x Oct 2014 Aug 2019 Not Available Indefinite
EAGLE Element Management System Nov 2013 Jan 2017 Not Available Indefinite
Reporting Studio 45.x
EAGLE Element Management System Oct 2014 Aug 2019 Not Available Indefinite
Reporting Studio 46.x
EAGLE EMS 41.1.x Dec 2009 Jan 2013 Not Available Not Available
EAGLE EMS 42.0 Sep 2010 Jul 2013 Not Available Not Available
EAGLE EMS 43.0 Jan 2011 Jul 2014 Not Available Not Available
EAGLE EMS 44.0 Jun 2011 Jul 2014 Not Available Not Available
Netboss Harris Smart Agent 7.x Not Available Jul 2012 Not Available Not Available
FTP Table Base Retrieve 4.4 Jun 2012 Jan 2017 Not Available Indefinite
FTP Table Base Retrieve 4.5 Dec 2014 Dec 2019 Not Available Indefinite
FTP Table Base Retrieve 5.x Apr 2022 Apr 2027 Not Available Indefinite
SCS 6.3 Not Available Jan 2013 Not Available Not Available
SCS 8.10 Not Available Jan 2013 Not Available Not Available
1 Extended Support has been extended from April 2024 through December 2024. During this period, error correction will only
apply to the following and later versions: LSMS, and LSMS Query Server 13.5.1, ELAP 10.2.1 and EPAP 16.4.1.
For information on bug fixes, patch release policies and support timeframes, please refer to the Error Correction Policies for
Oracle Communications Eagle 3G and 4G Signaling and Policy Products (Doc ID 2267227.1)
Diameter Signaling Router 3.0 Jun 2012 Jan 2016 Not Available Indefinite
Diameter Signaling Router 4.0 Dec 2012 Jan 2016 Not Available Indefinite
Diameter Signaling Router 4.1 Aug 2013 Jan 2016 Not Available Indefinite
Diameter Signaling Router 5.0 Dec 2013 Jul 2016 Not Available Indefinite
Diameter Signaling Router 5.1 Jul 2014 Jul 2016 Not Available Indefinite
Diameter Signaling Router 6.0 Sep 2014 Sep 2016 Not Available Indefinite
Diameter Signaling Router 7.x Mar 2015 Dec 2018 Not Available Indefinite
Diameter Signaling Router 8.x Apr 2017 Apr 2022 Dec 2024 1 Indefinite
Diameter Signaling Router 9.x Apr 2023 Oct 2028 Not Available Indefinite
SSR SIP Signaling Router 2.5 Not Available Mar 2015 Not Available Indefinite
SSR SIP Signaling Router 3.0 Not Available Jul 2015 Not Available Indefinite
Service Broker 2.0 Not Available Mar 2015 Not Available Indefinite
Service Broker 3.1 Not Available Mar 2015 Not Available Indefinite
Diameter Intelligence Hub 1.1 Not Available Jul 2016 Not Available Indefinite
Diameter Intelligence Hub 1.2 Not Available Jul 2016 Not Available Indefinite
1 Extended Support has been extended from April 2024 through December 2024. During this period, error correction will only
apply to Diameter Signaling Router 8.6 and later versions.
For information on bug fixes, patch release policies and support timeframes, please refer to the Error Correction Policies for
Oracle Communications Eagle 3G and 4G Signaling and Policy Products (Doc ID 2267227.1)
Oracle Communications Performance Intelligence Center (Formerly Tekelec GSS PIC- IAS Software)
IAS 6.0/6.1 Not Available Jan 2013 Not Available Not Available
IAS 6.6.x Not Available Jan 2014 Not Available Not Available
PIC 7.0.x Jun 2011 Jan 2014 Not Available Not Available
PIC 7.1.x Oct 2011 Jan 2014 Not Available Not Available
PIC 10.3 – 10.4 Dec 2018 Dec 2021 Dec 2024 Indefinite
For additional information on bug fixes, patch release policies and support timeframes, please refer to the Error Correction
Policies for Oracle Communications Eagle 3G and 4G Signaling and Policy Products (Doc ID 2267227.1)
Policy Management 5.x Not Available Jun 2013 Not Available Not Available
Policy Management 6.0.x Not Available Jun 2013 Not Available Not Available
Policy Management 6.1.x Not Available Jun 2013 Not Available Not Available
Policy Management 6.2.x Not Available Jun 2013 Not Available Not Available
Policy Management 6.3 May 2012 May 2015 Not Available Indefinite
Policy Management 6.4 Jan 2012 Jan 2015 Not Available Indefinite
Policy Management 7.5 Jan 2012 Jan 2015 Not Available Indefinite
Policy Management 8.0 Aug 2012 Aug 2015 Not Available Indefinite
Policy Management 9.0 Mar 2013 Mar 2016 Not Available Indefinite
Policy Management 9.1 Apr 2013 Apr 2016 Not Available Indefinite
Policy Management 9.2 Mar 2013 Mar 2016 Not Available Indefinite
Policy Management 9.3 Apr 2013 Apr 2016 Not Available Indefinite
Policy Management 9.4 Oct 2013 Oct 2016 Not Available Indefinite
Policy Management 9.6 Aug 2013 Aug 2016 Not Available Indefinite
Policy Management 9.7 Jun 2014 Jun 2017 Not Available Indefinite
Policy Management 9.8 Dec 2013 Dec 2016 Not Available Indefinite
Policy Management 9.9 Feb 2015 Feb 2018 Not Available Indefinite
Policy Management 10.0 Jul 2013 Jul 2016 Not Available Indefinite
Policy Management 10.4 Oct 2013 Dec 2016 Not Available Indefinite
Policy Management 10.5 Dec 2013 Dec 2016 Not Available Indefinite
Policy Management 11.0 Dec 2013 Dec 2015 Not Available Indefinite
Policy Management 11.1 Jul 2014 Jul 2017 Not Available Indefinite
Policy Management 11.5 Feb 2015 Feb 2018 Not Available Indefinite
Policy Management 12.x Oct 2015 Oct 2020 Dec 2024 1 Indefinite
Policy Management 15.0 Dec 2023 Dec 2028 Not Available Indefinite
1 Extended Support has been extended from April 2024 through December 2024. During this period, error correction will only
apply to Policy Management 12.6 and later versions.
For information on bug fixes, patch release policies and support timeframes, please refer to the Error Correction Policies for
Oracle Communications Eagle 3G and 4G Signaling and Policy Products (Doc ID 2267227.1)
User Data Repository 10.x Jan 2015 Jan 2020 Not Available Indefinite
User Data Repository 12.x Apr 2016 Apr 2021 Dec 2024 1 Indefinite
User Data Repository 15.x Oct 2023 Oct 2028 Not Available Indefinite
1 Extended Support has been extended from April 2024 through December 2024. During this period, error correction will only
apply to User Data Repository 12.11.2 and later versions.
For information on bug fixes, patch release policies and support timeframes, please refer to the Error Correction Policies for
Oracle Communications Eagle 3G and 4G Signaling and Policy Products (Doc ID 2267227.1)
Oracle Communications Subscriber Data Management (Formerly Tekelec Subscriber Data Management)
Subscriber Data Management 4.2 Not Available Jan 2013 Not Available Not Available
Subscriber Data Management 5.2 Not Available Jan 2013 Not Available Not Available
Subscriber Data Management 5.4.x Not Available Jun 2013 Not Available Not Available
Subscriber Data Management 6.2.x Not Available Jun 2013 Not Available Not Available
Subscriber Data Management 6.3.x Not Available Jan 2014 Not Available Not Available
Subscriber Data Management 7.0 Apr 2011 Jan 2015 Not Available Indefinite
Subscriber Data Management 7.1 Dec 2011 Jun 2015 Not Available Indefinite
Subscriber Data Management 7.7 Jul 2012 Jan 2016 Not Available Indefinite
Subscriber Data Management 8.0 Sep 2012 Jan 2016 Not Available Indefinite
Subscriber Data Management Dec 2013 Jun 2016 Not Available Indefinite
9.0,9.1,9.2
Subscriber Data Management 9.3 Aug 2014 Dec 2017 Not Available Indefinite
Oracle Communications HLRR 2.0 Jun 2011 Jan 2015 Not Available Indefinite
Oracle Communications HLRR 3.0 Apr 2013 Jan 2016 Not Available Indefinite
Oracle Communications HLRR 3.1 Nov 2013 Jan 2016 Not Available Indefinite
Oracle Communications HLRR 4.x Jun 2014 Jun 2019 Not Available Indefinite
Cloud Native Core 2.x 1 Sep 2019 Sep 2024 Not Available Indefinite
Cloud Native Core 3.x 1 Dec 2023 Dec 2028 Not Available Indefinite
Cloud Native Core Network Data Sep 2022 Sep 2027 Not Available Indefinite
Analytics Function 22.x 1
Cloud Native Core Network Data Mar 2023 Mar 2028 Not Available Indefinite
Analytics Function 23.x 1
Oracle Communications Network Mar 2023 Mar 2028 Not Available Indefinite
Analytics Data Director 23.x 1
1 Theseproducts provide converged 4G/5G policy and 5G Network Function (NF) capabilities and follow a DevOps delivery
model. For detailed information including bug fix and patch release policies, please refer to the Oracle Communications Cloud
Native Core Error Correction Policy (Doc ID: 2654058.1)
Oracle Communications Unified Apr 2014 Not Available Not Available Indefinite
Assurance 4.x (formerly Assure 1 v4.x)
Oracle Communications Unified Apr 2019 Jun 2023 Not Available Indefinite
Assurance 5.0 – 5.5.8 (formerly Assure
1 v5.x)
Oracle Communications Unified Nov 2022 Jun 2023 Dec 2024 Indefinite
Assurance 5.5.9 and later
Oracle Communications Unified Aug 2022 Aug 2027 Not Available Indefinite
Assurance 6.x
For detailed information including bug fix and patch releases policies, please refer to the Oracle Communications Unified
Assurance Error Correction Policy (Doc ID: 2885816.1)
Demantra suite 5.3.x Dec 2002 Dec 2008 Not Available Indefinite
Demantra spectrum 6.1.x Aug 2003 Dec 2008 Not Available Indefinite
Demantra spectrum 6.2.x May 2004 May 2009 Not Available Indefinite
Demantra spectrum 7.0.x Sep 2005 Sep 2010 Not Available Indefinite
Demantra spectrum 7.1.x May 2006 May 2011 Not Available Indefinite
Demantra spectrum 7.2.x Nov 2007 Nov 2012 Not Available Indefinite
Demantra spectrum 7.3.0 Aug 2009 Aug 2014 Not Available Indefinite
Demantra spectrum 7.3.1 1 Sep 2011 Sep 2016 Not Available Indefinite
1Earlier releases of the Demantra Suite products will be covered under indefinite Sustaining Support. We are committed to
providing upgrade paths to the latest release of Oracle Fusion Applications (starting with 11g R2) from the latest major release
of Oracle’s Demantra applications.For releases earlier than the latest release, customers can use upgrade scripts to move to
the latest release that has a direct path to Oracle Fusion Applications.
We will evaluate all other upgrade path requests based on customer requirements. Demantra 12.2 adheres to same support
schedule as EBS 12.2. Please refer to the E-Business Suite table.
Advanced Planning Agent 3.3 Dec 2001 Dec 2005 Dec 2007 Not Available Indefinite
Demand Consensus 2.2 Jul 2003 Jul 2007 Jul 2009 Not Available Indefinite
Demand Consensus 3.0 Jan 2004 Jan 2008 Jan 2010 Not Available Indefinite
Demand Forecasting 1.2 Jul 2003 Jul 2007 Jul 2009 Not Available Indefinite
Demand Forecasting 2.0 Jan 2004 Jan 2008 Jan 2010 Not Available Indefinite
Order Processing 3.0 Jul 2003 Jul 2007 Jul 2009 Not Available Indefinite
PDP Collaborative Web Client 2.1 Oct 2003 Oct 2007 Oct 2009 Not Available Indefinite
PDP Collaborative Web Client 2.2 Feb 2004 Feb 2008 Feb 2010 Not Available Indefinite
PDP Microsoft Excel Client 1.2 Sep 2002 Sep 2006 Sep 2008 Not Available Indefinite
PDP Microsoft Excel Client 1.3 Feb 2004 Feb 2008 Feb 2010 Not Available Indefinite
Production and Distribution Dec 2001 Feb 2006 Feb 2006 Not Available Indefinite
Planning 4.0 (Windows)
Production and Distribution Dec 2001 Feb 2007 Feb 2007 Not Available Indefinite
Planning 4.0 (AIX)
Production and Distribution Dec 2001 Feb 2008 Feb 2008 Not Available Indefinite
Planning 4.0 (Sun Solaris, HP)
Production and Distribution Jul 2003 Sep 2006 Sep 2006 Not Available Indefinite
Planning 5.0
Production Scheduling – Discrete Apr 2003 Apr 2007 Apr 2009 Not Available Indefinite
3.3
Production Scheduling – Discrete Oct 2003 Oct 2007 Oct 2009 Not Available Indefinite
3.4
Production Scheduling – Discrete Mar 2004 Mar 2008 Mar 2010 Not Available Indefinite
4.0
Strategic Network Optimization Apr 2002 Apr 2006 Apr 2008 Not Available Indefinite
7.2
Strategic Network Optimization Jan 2004 Jan 2008 Jan 2010 Not Available Indefinite
7.3
Strategic Network Optimization Mar 2004 Mar 2009 Mar 2010 Not Available Indefinite
8.0
Supply Chain Management Jan 2003 Jan 2007 Jan 2009 Not Available Indefinite
Integration 4.1
Supply Chain Management Dec 2003 Dec 2008 Dec 2009 Not Available Indefinite
Integration 5.0
Supply Chain Management May 2004 May 2009 May 2010 Not Available Indefinite
Integration 5.1
APS 2.0 Jul 2002 Jul 2006 Jul 2008 Not Available Indefinite
APS 8.10 Jun 2004 Jun 2009 Jun 2010 Not Available Indefinite
APS 8.11 Dec 2004 Dec 2009 Dec 2010 Not Available Indefinite
APS 8.11 (Enterprise) Feb 2006 Dec 2009 Dec 2010 Dec 2012 Indefinite
APS 9.0 Sep 2008 Sep 2013 Sep 2014 Sep 2016 Indefinite
JD Edwards EnterpriseOne Production and Distribution Planning 4.0 for AIX, Sun Solaris, and HP reflect extensions to the
Premier Support period. Lifetime Support for JD Edwards EnterpriseOne Supply Chain Planning products will begin with
Release 8.10; earlier releases will follow the former PeopleSoft support policy. Support for Releases 8.11.1 and 8.11.2 will follow
the support time frame for Release 8.11.
CRM 8.1/8.2 23.11 Nov 2023 Dec 2034 Not Applicable Indefinite
Siebel CRM has moved to a Continuous Innovation model for the 8.1 and 8.2 releases. This means that Siebel provides support
via regular Siebel CRM Updates that can deliver new functionality, incremental feature enhancements, as well as fixes that
have undergone thorough testing. Updates are named by the year and month they are released.
Additional details can be found in Oracle Siebel CRM Error Correction Policy (Doc ID 1313941.1).
Premier Support for Oracle's Siebel Continuous Innovation Releases will be provided through the “Premier Support Through At
Least” date above. At Oracle’s discretion, the “Premier Support Through At Least” date above may be extended in one-year
increments. Oracle currently has no plans to end Premier Support on the Oracle's Siebel Continuous Innovation Releases.
However, if it is no longer practicable for Oracle to continue to provide Premier Support for these products, then Oracle
reserves the right to not to extend the “Premier Support At Least Through” date and the existing date will be set as the End
Date for Premier Support.
Continuous Innovation releases may contain individual products that Oracle will not extend support for beyond the already
committed dates. In cases, the products will be noted in the Oracle Siebel Continuous Innovation Exceptions Table (below).
CRM 8.1, 8.2 Siebel Store, Forward Messaging Nov 2008 - Jan 31 2015 Jan 31 2015 Jan 31 2015
Nov 2011
CRM 8.1 Siebel Collaboration, Siebel Handheld, Nov 2008 Dec 2016 Not Available Indefinite
Siebel Medical Inventory, Siebel Prescription
Analysis and Siebel Wireless
CRM 8.2 Siebel Handheld, Siebel Medical Inventory, Nov 2011 Dec 2016 Not Available Indefinite
Siebel Prescription Analysis, Siebel Wireless
and Siebel References
CRM 8.1, 8.2 Siebel Signature Capture using Active X Nov 2008 - Jun 2018 Not Available Indefinite
Nov 2011
CRM 7.0.x Nov 2001 Dec 2008 Not Available Not Available
CRM 7.5.3 Jul 2003 Dec 2008 Dec 2010 Dec 2012
Siebel CRM Client Synch 6.x Dec 2000 Jun 2005 Dec 2007 Jun 2013
Siebel CRM Client Synch 7.x Nov 2001 - May 2005 May 2010 May 2012 Jun 2013
Siebel CRM Client Synch 8.x Jan 2007 - Nov 2011 May 2012 Not Available Jun 2013
Motiva 8.x Dec 2001 Apr 2006 Not Available Not Available
Motiva 9.x May 2003 Apr 2006 Not Available Not Available
Incentive Compensation 7.5.x Jul 2003 Dec 2007 Not Available Not Available
Incentive Compensation Management 7.5.x Dec 2003 Dec 2008 Dec 2010 Not Available
Incentive Compensation Management 7.7.x Dec 2004 Sep 2009 Sep 2012 Indefinite
Incentive Compensation Management 7.8.x Jan 2006 May 2010 May 2013 Indefinite
Self-Service Aggregation Manager Not Available May 2007 Not Available May 2012
(eaExchange) All Versions
Self-Service Syndication Manager (eaPost) All Not Available May 2007 Not Available May 2012
Versions
Self-Service Rate Plan Advisor All Versions Not Available May 2007 Not Available May 2012
Self-Service ePayment Manager (eaPay) pre- Not Available Mar 2009 Mar 2012 Not Available
4.3.x
Self-Service ePayment Manager (eaPay) 4.3.x May 2004 Mar 2010 Mar 2013 Indefinite
Self-Service ePayment Manager (eaPay) 4.7 Sep 2007 Sep 2012 Sep 2015 Indefinite
Self-Service eStatement Manager (eaDirect) Not Available Mar 2009 Mar 2012 Not Available
pre-4.3.x
Self-Service eStatement Manager (eaDirect) May 2004 Mar 2010 Mar 2013 Indefinite
4.3.x
Self-Service eStatement Manager (eaDirect) Sep 2007 Sep 2012 Sep 2015 Indefinite
4.7
Self-Service Communications Billing Analytics Not Available Mar 2009 Mar 2012 Not Available
pre-5.1.x
Self-Service Communications Billing Analytics Dec 2005 Mar 2011 Mar 2014 Indefinite
5.1.x
Self-Service Communications Service Mar 2006 Mar 2009 Mar 2012 Not Available
Manager 5.x
Self-Service eBilling Not Available Mar 2009 Mar 2012 Not Available
Manager/Communications Billing
Manager pre-5.1.x
Brightware 8.1.4 Mar 2005 Mar 2008 Dec 2010 Jan 2013
Retail Finance 3.0.3 Jul 2001 Jul 2006 Jul 2009 Indefinite
Retail Finance 3.5.1 Mar 2002 Mar 2007 Mar 2010 Indefinite
Retail Finance 4.2.5 Aug 2003 Aug 2008 Aug 2011 Indefinite
Retail Finance 6.1 Jun 2004 Jun 2009 Jun 2012 Indefinite
Retail Finance 2004.3 Aug 2004 Aug 2009 Aug 2012 Indefinite
Retail Finance 2004.5 Oct 2004 Oct 2009 Oct 2012 Indefinite
Retail Finance 2004.5.2 Nov 2004 Nov 2009 Nov 2012 Indefinite
Retail Finance 2004.5.3 Dec 2004 Dec 2009 Dec 2012 Indefinite
Retail Finance 2004.5.4 Jan 2005 Jan 2010 Jan 2013 Indefinite
Retail Finance 2005 May 2005 May 2010 May 2013 Indefinite
The general availability dates for some Siebel Self-Service and Siebel Brightware applications are not available. Customers
running Brightware releases older than 8.1.4 should upgrade to the latest release.
We are committed to providing upgrade paths to the latest release of Oracle Fusion Applications from the latest two major
releases of Siebel CRM starting with 8.1.
For releases earlier than the latest two releases, customers can use upgrade scripts to move to the latest release that has a
direct path to Oracle Fusion Applications. We will evaluate all other upgrade path requests based on customer requirements.
Self-Service E-Billing Consumer Edition 6.0 Feb 2008 Feb 2013 Feb 2016 Indefinite
Self-Service E-Billing Consumer Edition 6.1 Oct 2012 Oct 2017 Oct 2020 Indefinite
Self- Service E-Billing Consumer Edition 6.2 Nov 2013 Nov 2018 Oct 2021 Indefinite
Self-Service E-Billing Business Edition 6.0 Feb 2008 Feb 2013 Feb 2016 Indefinite
Self-Service E-Billing Business Edition 6.1 Oct 2012 Oct 2017 Oct 2020 Indefinite
Self -Service E-Billing Business Edition 6.2 Nov 2013 Nov 2018 Oct 2021 Indefinite
Billing Insight for Self-Service 7.0 Aug 2015 Aug 2020 Aug 2023 Indefinite
Billing Insight for Self-Service 7.1 Oct 2016 Oct 2021 Oct 2024 Indefinite
Billing Insight for Assisted-Service 7.0 Aug 2015 Aug 2020 Aug 2023 Indefinite
Billing Insight for Assisted-Service 7.1 Oct 2016 Oct 2021 Oct 2024 Indefinite
Billing Insight for Applications 7.0 Aug 2015 Aug 2020 Aug 2023 Indefinite
Billing Insight for Applications 7.1 Oct 2016 Oct 2021 Oct 2024 Indefinite
Hyperion Data Relationship 14 Dec 2019 Dec 2034 Not Applicable Indefinite
Management 11.2
Hyperion Financial Close Management 14 Dec 2019 Dec 2034 Not Applicable Indefinite
11.2
Hyperion Financial Data Management 14 Dec 2019 Dec 2034 Not Applicable Indefinite
Enterprise Edition 11.2
Hyperion Financial Management 11.2 14 Dec 2019 Dec 2034 Not Applicable Indefinite
Hyperion Planning 11.2 14 Dec 2019 Dec 2034 Not Applicable Indefinite
Hyperion Profitability and Cost 14 Dec 2019 Dec 2034 Not Applicable Indefinite
Management 11.2
Hyperion Tax Provision 11.2 14 Dec 2019 Dec 2034 Not Applicable Indefinite
Hyperion Enterprise Performance Management moved to a Continuous Innovation model with the initial delivery of the 11.2
release. With Continuous Innovation, all new functionality is delivered as updates to the existing release; upgrades are not
required to gain access to new features and capabilities. All fixes and updates are cumulative and available to all customers in
the most current release.
Premier Support will be provided for Oracle's Hyperion Continuous Innovation Releases through the “Premier Support
Through At Least” dates above. At Oracle’s discretion, the “Premier Support Through At Least” dates above may be extended
in one-year increments. Oracle currently has no plans to end Premier Support on the Oracle Hyperion Continuous Innovation
Releases. However, if it is no longer practicable for Oracle to continue to provide Premier Support for these products, then
Oracle reserves the right to not to extend the “Premier Through At Least” date and the existing date will be set as the End Date
for Premier Support.
For more detailed information on bug fix and patch release policies, please refer to the Oracle Enterprise Performance
Management (EPM) 11.2 Software Error Correction Policy (Doc ID 2749950.1).
Hyperion components (including, but not limited to, components such as Hyperion Financial Reporting, Hyperion Foundation
Services, Hyperion Calculation Manager and Oracle Hyperion Smart View for Office) are supported according to the timeline
noted above for the release of the product with which the component(s) were shipped.
Application Builder for .NET 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Business Rules 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Capital Asset Planning 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Capital Asset Planning 11.1.2.x Apr 2010 Dec 2021 Not Available Indefinite
Crystal Ball 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Crystal Ball 11.1.2.x 1 Apr 2010 Dec 2021 Not Available Indefinite
Hyperion Data Integration Management 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Data Relationship Management 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Data Relationship Management 11.1.2.x Apr 2010 Dec 2021 Not Available Indefinite
Hyperion Disclosure Management 11.1.2.x Apr 2010 Apr 2018 Apr 2021 Indefinite
Essbase Analytics Link for Hyperion Financial May 2011 Apr 2018 Apr 2021 Indefinite
Management (11.1.1.4 and higher)
Essbase Analytics Link for Hyperion Financial Apr 2012 Dec 2021 Not Available Indefinite
Management (11.1.2..2 and higher)
Hyperion Financial Close Analytics Dashboard Oct 2011 Dec 2021 Not Available Indefinite
11.1.2.x
Hyperion Financial Close Management 11.1.2.x Apr 2010 Dec 2021 Not Available Indefinite
Hyperion Financial Data Management Enterprise Apr 2013 Dec 2021 Not Available Indefinite
Edition 11.1.2.x
Hyperion Financial Data Quality Management Jul 2008 Jul 2013 Not Available Indefinite
11.1.1.x
Hyperion Financial Data Quality Management Apr 2010 Dec 2021 Not Available Indefinite
11.1.2.x
Hyperion Financial Management 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Financial Management 11.1.2.x Apr 2010 Dec 2021 Not Available Indefinite
Hyperion Financial Reporting (all versions) Not Available Apr 2015 Apr 2018 Indefinite
1Premier Support for "PSI Technology Extreme Speed feature" of Crystal Ball 11.1.2.x products ends April 2018 and no Extended
Support is available. This includes, but is not limited to, Crystal Ball Professional, Crystal Ball Premium, Oracle Crystal Ball
Decision Optimizer, Oracle Crystal Ball Suite, Crystal Ball Classroom Student Edition, and Crystal Ball Classroom Faculty
Edition.
Oracle Integrated Margin Planning 11.1.2.x Apr 2010 Apr 2015 Apr 2018 Indefinite
Hyperion Interactive Reporting (all versions) Not Available Apr 2015 Apr 2018 Indefinite
Hyperion Performance Scorecard 11.1.1.x Jul 2008 Jul 2013 Not Available Jan 2023
Hyperion Performance Scorecard 11.1.2.x Apr 2010 Apr 2015 Apr 2018 Jan 2023
Hyperion Planning 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Planning 11.1.2.x Apr 2010 Dec 2021 Not Available Indefinite
Hyperion Profitability and Cost Management Jul 2008 Jul 2013 Not Available Indefinite
11.1.1.x
Hyperion Profitability and Cost Management Apr 2010 Dec 2021 Not Available Indefinite
11.1.2.x
Hyperion Project Financial Planning 11.1.2.x Apr 2012 Dec 2021 Not Available Indefinite
Hyperion Public Sector Planning and Budgeting Apr 2010 Dec 2021 Not Available Indefinite
11.1.2.x
Quantitative Management and Reporting for Apr 2012 Dec 2016 Not Available May 2017
Solvency II 2.1.x
Quantitative Management and Reporting for Apr 2014 Dec 2016 Not Available May 2017
Solvency II 2.2.x
Quantitative Management and Reporting for Sep 2015 Dec 2016 Not Available May 2017
Solvency II 2.3.x
Hyperion SQR Production Reporting (all versions) Not Available Apr 2015 Apr 2018 Indefinite
Hyperion Strategic Finance 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Strategic Finance 11.1.2.x Apr 2010 Dec 2021 Not Available Indefinite
Hyperion Strategic Operational Planning 11.1.2.x Apr 2010 Apr 2015 Apr 2018 Indefinite
Hyperion Tax Provision 11.1.2.x Feb 2013 Dec 2021 Not Available Indefinite
Visual Explorer 11.1.2 Apr 2010 Feb 2013 Not Available Indefinite
Hyperion Web Analysis (all versions) Not Available Apr 2015 Apr 2018 Indefinite
Hyperion Workforce Planning 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Hyperion Workforce Planning 11.1.2.x Apr 2010 Dec 2021 Not Available Indefinite
System 9 Products
Application Link 9.0.x Sep 2005 Not Available Not Available Indefinite
Application Link 9.2.x Jun 2006 Jun 2009 Not Available Indefinite
Business Intelligence + 9.0.x Sep 2005 Not Available Not Available Indefinite
Business Intelligence + 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Business Intelligence 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Business Intelligence Analytic Services (including Sep 2005 Not Available Not Available Indefinite
AIS, AAS, High Availability Services) 9.0.x
Business Intelligence + Analytic Services Jun 2006 Jun 2010 Not Available Indefinite
(including AIS, AAS, High Availability Services)
9.2.x
Business Intelligence + Analytic Services Jan 2007 Jan 2012 Not Available Indefinite
(including AIS, AAS, High Availability Services)
9.3.x
Business Intelligence + Application Builder (J2EE Sep 2005 Not Available Not Available Indefinite
and .NET) 9.0.x
Business Intelligence + Application Builder (J2EE Jun 2006 Jun 2010 Not Available Indefinite
and .NET) 9.2.x
Capital Expense Planning 4.1.x Sep 2005 Not Available Not Available Indefinite
Capital Expense Planning 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Capital Expense Planning 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Data Integration Management 9.0.x Sep 2005 Not Available Not Available Indefinite
Data Integration Management 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Data Integration Management 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Enterprise Metrics 9.0.x Sep 2005 Not Available Not Available Indefinite
Enterprise Metrics 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Enterprise Metrics 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Essbase (includes EAS, EIS, EDS, and ESS) 9.0.x Sep 2005 Not Available Not Available Indefinite
Essbase (includes EAS, EIS, EDS, and ESS) 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Essbase (includes EAS, EIS, EDS, and ESS) 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Financial Data Quality Management 9.0.x Sep 2005 Not Available Not Available Indefinite
Financial Data Quality Management 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Financial Data Quality Management 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Financial Management 4.1.x Sep 2005 Not Available Not Available Indefinite
Financial Management 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Financial Management 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
License Server 9.0.x Sep 2005 Not Available Not Available Indefinite
License Server 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
License Server 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Master Data Management 9.0.x Sep 2005 Not Available Not Available Indefinite
Master Data Management 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Master Data Management 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Performance Scorecard 9.0.x Sep 2005 Not Available Not Available Jan 2023
Performance Scorecard 9.2.x Jun 2006 Jun 2010 Not Available Jan 2023
Performance Scorecard 9.3.x Jan 2007 Jan 2012 Not Available Jan 2023
Planning Standard Edition 4.1.x Sep 2005 Not Available Not Available Indefinite
Planning Standard Edition 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Planning Standard Edition 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Shared Services 9.0.x Sep 2005 Not Available Not Available Indefinite
Shared Services 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Shared Services 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Smart View 9.0.x Sep 2005 Not Available Not Available Indefinite
Smart View 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Smart View 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Strategic Finance 4.1.x Sep 2005 Not Available Not Available Indefinite
Strategic Finance 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Strategic Finance 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Workforce Planning 4.1.x Sep 2005 Not Available Not Available Indefinite
Workforce Planning 9.2.x Jun 2006 Jun 2010 Not Available Indefinite
Workforce Planning 9.3.x Jan 2007 Jan 2012 Not Available Indefinite
Application Link 7.x Jun 2004 Sep 2008 Sep 2009 Jun 2010
Remote Authentication Module 7.2.5.x Mar 2006 Sep 2008 Sep 2009 Indefinite
Application Builder (J2EE and .NET) 7.2.x Jan 2005 Sep 2008 Sep 2009 Indefinite
Business Modeling 4.0.5.x Jun 2006 Sep 2008 Not Available Indefinite
Business Rules 4.0.2.x Dec 2005 Sep 2008 Sep 2009 Indefinite
Central 7.x Jul 2004 Not Available Not Available Jan 2023
Essbase (includes EAS, EIS, EDS, and ESS) 7.1.6.x Aug 2006 Sep 2008 Sep 2009 Indefinite
Financial Management 4.0.2.x Dec 2005 Sep 2008 Sep 2009 Indefinite
Financial Management 4.0.5.x Mar 2006 Sep 2008 Sep 2009 Indefinite
Metrics Builder 7.3.x Jan 2005 Sep 2008 Sep 2009 Indefinite
Objects 7.0.2.x Oct 2004 Sep 2008 Sep 2009 Jan 2023
Planning Standard Edition 4.0.2.x Dec 2005 Sep 2008 Sep 2009 Indefinite
Planning Standard Edition 4.0.5.x Mar 2006 Sep 2008 Sep 2009 Indefinite
Performance Scorecard 4.0.1.x Apr 2005 Sep 2008 Sep 2009 Jan 2023
Performance Scorecard 4.0.5.x Mar 2006 Sep 2008 Sep 2009 Jan 2023
Other Products
Enterprise Reporting 3.9.1.x Aug 2004 Sep 2008 Not Available Indefinite
Enterprise Reporting 6.4.x Aug 2005 Aug 2010 Not Available Indefinite
Enterprise Reporting 6.5.x Apr 2008 Apr 2013 Not Available Indefinite
Enterprise Financial Data Quality Management Nov 2006 Aug 2010 Not Available Indefinite
7.2.x
For Oracle Essbase releases 11.1.2.x and later please see Technology LSP.
For more detailed information on bug fix and patch release policies, please refer to the Oracle Enterprise Performance
Management (EPM) 11.1 Software Error Correction Policy (Doc ID 1617238.1). Unless otherwise noted, indefinite Sustaining
Support will continue to be provided for the all product releases not listed above.
Hyperion components (including, but not limited to, components such as Hyperion Foundation Services, Oracle Hyperion
Enterprise Performance Management Architect, Oracle Hyperion Smart View for Office, and Oracle Smart Space) are
supported according to the timeline noted above for the release of the product with which the component(s) were shipped. For
additional information, please visit http://www.oracle.com/us/support/lifetime-support/index.html
HyperRoll 4.2.3.x Jun 2006 Nov 2011 Not Available Jul 2012
HyperRoll 5.1.1.x Dec 2007 Nov 2011 Not Available Jul 2012
HyperRoll 5.1.3.x Dec 2008 Nov 2011 Not Available Jul 2012
HyperRoll Financial Suite 1.x Dec 2008 Nov 2011 Not Available Jul 2012
Crystal Ball 5.x and earlier Not Available Not Available Not Available Not Available
Crystal Ball 7.0.0 Sep 2004 Not Available Not Available Jun 2009
Crystal Ball 7.0.1 Sep 2004 Not Available Not Available Jun 2009
Crystal Ball 7.1.0 Mar 2005 Not Available Not Available Jun 2009
Crystal Ball 7.1.1 May 2005 Not Available Not Available Jun 2009
Crystal Ball 7.1.2 Aug 2005 Not Available Not Available Jun 2009
Crystal Ball 7.2.0 Sep 2005 Not Available Not Available Jun 2009
Crystal Ball 7.2.1 Feb 2006 Not Available Not Available Jun 2009
Crystal Ball 7.2.2 Mar 2006 Not Available Not Available Jun 2010
Crystal Ball 7.3.0 Mar 2007 Not Available Not Available Jun 2009
Crystal Ball 7.3.x Aug 2007 Dec 2009 Not Available Indefinite
Crystal Ball Real Option Analysis Toolkit 2.1.x Jun 2004 Not Available Not Available May 2009
Oracle Crystal Ball 11.1.1.x Jul 2008 Jul 2013 Not Available Indefinite
Crystal Ball 11.1.2.x 1 Apr 2010 Dec 2021 Not Available Indefinite
Crystal Ball 11.1.3.x May 2022 May 2027 Not Available Indefinite
1Premier Support for "PSI Technology Extreme Speed feature" of Crystal Ball 11.1.2.x products ends April 2018 and no Extended
Support is available. This includes, but is not limited to, Crystal Ball Professional, Crystal Ball Premium, Oracle Crystal Ball
Decision Optimizer, Oracle Crystal Ball Suite, Crystal Ball Classroom Student Edition, and Crystal Ball Classroom Faculty
Edition.
CallCenterAnywhere Service Provider Edition 6 Mar 2002 Mar 2007 Not Available Indefinite
CallCenterAnywhere Enterprise Edition 6 Mar 2002 Mar 2007 Not Available Indefinite
CallCenterAnywhere Service Provider Edition 7.1x Dec 2003 Jun 2008 Not Available Indefinite
CallCenterAnywhere Enterprise Edition 7.1x Dec 2003 Jun 2008 Not Available Indefinite
CallCenterAnywhere Outsourcer Edition 7.2 Sep 2005 Jun 2007 Not Available Indefinite
CallCenterAnywhere Enterprise Edition 7.2 Sep 2005 Jun 2007 Not Available Indefinite
Contact Center Anywhere 8.1 Apr 2007 May 2012 May 2015 Indefinite
Earlier releases of Telephony@Work CallCenterAnywhere will be covered under indefinite Sustaining Support. Service packs
will be supported for three months after the release of a new service pack.
Oracle Transportation Management (Formerly Global Logistics) / Global Trade Management Releases
G-Log GC3 4.0 May 2003 Sep 2005 Jun 2006 Indefinite
G-Log GC3 4.5 Jun 2004 Oct 2006 Not Available Indefinite
Transportation Management 5.0 Jul 2005 Jul 2007 Not Available Indefinite
Transportation Management 5.5 May 2006 Nov 2010 Nov 2013 Indefinite
Transportation Management 6.0 May 2009 May 2014 Not Available Indefinite
Transportation Management / Global Trade Dec 2009 Dec 2014 Dec 2017 Indefinite
Management 6.1
Transportation Management / Global Trade Dec 2010 Dec 2015 Dec 2018 Indefinite
Management 6.2
Transportation Management / Global Trade Dec 2012 Dec 2017 Dec 2020 Indefinite
Management 6.3
Transportation Management / Global Trade Aug 2015 Dec 2021 Dec 2023 Indefinite
Management 6.4 1
Transportation Management / Global Trade Nov 2021 Nov 2026 Not Available Indefinite
Management 6.5.x 1
1For more detailed information on 6.4 or 6.5.x bug fix and patch release policies, please refer to the Oracle Transportation and
Global Trade Management Error Correction Support Policy (Doc ID: 2057317.1)
Financial Services Analytical Applications Jan 2015 Jan 2023 Jan 2025 Indefinite
Infrastructure 8.0
Financial Services Analytical Applications Jun 2020 Jun 2025 Not Available Indefinite
Infrastructure 8.1
Financial Services Enterprise Modeling 8.0 Jan 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Enterprise Modeling 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Inline Processing Engine 8.0 Jan 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Inline Processing Engine 8.1 Feb 2021 Feb 2026 Not Available Indefinite
Financial Services Big Data Processing 8.0 Dec 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Big Data Processing 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Analytical Applications Apr 2022 Jan 2025 Not Available Indefinite
Infrastructure Extension Pack 8.0
Financial Services Analytical Applications Aug 2020 Aug 2025 Not Available Indefinite
Infrastructure Extension Pack 8.1
Financial Services Model Management and Aug 2020 Aug 2025 Not Available Indefinite
Governance 8.0
Financial Services Model Management and Nov 2020 Nov 2025 Not Available Indefinite
Governance 8.1
For more detailed information on bug fix and patch release policies, please refer to the Oracle Financial Services Analytical
Applications (OFSAA) 8.0 and 8.1 Error Correction Policy (Doc ID 2004745.1)
Financial Services Personal Trading Approval 8.0 Apr 2015 Apr 2020 Not Available Indefinite
Financial Services Currency Transaction Reporting 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Currency Transaction Reporting 8.1 Jun 2021 Jun 2026 Not Available Indefinite
Financial Services Foreign Account Tax Compliance Act Apr 2015 Jan 2023 Jan 2025 Indefinite
Management 8.0
Financial Services Anti Money Laundering 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Anti Money Laundering 8.1 Jun 2021 Jun 2026 Not Available Indefinite
Financial Services Know Your Customer 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Know Your Customer 8.1 Jun 2021 Jun 2026 Not Available Indefinite
Financial Services Broker Compliance 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Trading Compliance 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Trade Blotter 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Trading and Broker Compliance Apr 2015 Apr 2020 Not Available Indefinite
Analytics 8.0
Financial Services Energy and Commodity Trading Apr 2015 Apr 2020 Not Available Indefinite
Compliance 8.0
Financial Services Energy and Commodity Trading Apr 2015 Apr 2020 Not Available Indefinite
Compliance Analytics 8.0
Financial Services Fraud 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Fraud Enterprise Edition 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Fraud Enterprise Edition 8.1 Jun 2021 Jun 2026 Not Available Indefinite
Financial Services Anti Money Laundering and Fraud Apr 2015 Apr 2020 Not Available Indefinite
Analytics 8.0
Financial Services Common Reporting Standard 8.0 Oct 2016 Jan 2023 Jan 2025 Indefinite
Financial Services Crime and Compliance Mar 2017 Jan 2023 Jan 2025 Indefinite
Management Analytics 8.0
Financial Services Crime and Compliance Jun 2021 Jun 2026 Not Available Indefinite
Management Analytics 8.1
Financial Services Enterprise Case Management Apr 2015 Jan 2023 Jan 2025 Indefinite
8.0
Financial Services Enterprise Case Management 8.1 Jun 2021 Jun 2026 Not Available Indefinite
Financial Services Enterprise Case Management Apr 2015 Jan 2023 Jan 2025 Indefinite
Front Office User 8.0
Financial Services Enterprise Case Management Jun 2021 Jun 2026 Not Available Indefinite
Front Office User 8.1
Financial Services Compliance Regulatory May 2015 Jan 2023 Jan 2025 Indefinite
Reporting 8.0
Financial Services Compliance Regulatory May 2015 Jan 2023 Jan 2025 Indefinite
Reporting Electronic Filing 8.0
Financial Services Compliance Regulatory Nov 2017 Jan 2023 Jan 2025 Indefinite
Reporting Framework for SAR / STR Reporting for 1
country 8.0
Financial Services Compliance Regulatory Nov 2017 Jan 2023 Not Available Indefinite
Reporting, for Bahama SAR 8.0
Financial Services Compliance Regulatory Nov 2017 Jan 2023 Jan 2025 Indefinite
Reporting, for US SAR 8.0
Financial Services Compliance Regulatory Jun 2021 Jun 2026 Not Available Indefinite
Reporting, for US SAR 8.1
Financial Services Compliance Regulatory Nov 2017 Jan 2023 Jan 2025 Indefinite
Reporting, for CA SAR 8.0
Financial Services Compliance Regulatory Jun 2021 Jun 2026 Not Available Indefinite
Reporting, for CA SAR 8.1
Financial Services Compliance Regulatory Nov 2017 Jan 2023 Jan 2025 Indefinite
Reporting, for IN STR (ARF) (formerly Financial
Services Compliance Regulatory Reporting, for IN
SAR) 8.0
Financial Services Compliance Regulatory Jun 2021 Jun 2026 Not Available Indefinite
Reporting, for IN STR (ARF) 8.1
Financial Services Compliance Regulatory Nov 2017 Jan 2023 Jan 2025 Indefinite
Reporting, for RU SAR 8.0
Financial Services Compliance Regulatory Reporting Jun 2018 Jun 2023 Jan 2025 Indefinite
for goAML STR (formerly Financial Services
Compliance Regulatory Reporting for goAML) 8.0
Finanical Services Compliance Regulatory Reporting Jun 2021 Jun 2026 Not Available Indefinite
for goAML STR 8.1
Financial Services Transaction Filtering 8.0 Feb 2017 Jan 2023 Jan 2025 Indefinite
Financial Services Transaction Filtering 8.1 Jul 2022 Jul 2027 Not Available Indefinite
Financial Services Customer Screening 8.0 Feb 2017 Jan 2023 Jan 2025 Indefinite
Financial Services Customer Screening 8.1 Jul 2022 Jul 2027 Not Available Indefinite
Financial Services Crime and Compliance Studio 8.0 Feb 2017 Jan 2023 Not Available Indefinite
Financial Services Compliance Studio 8.1 Apr 2021 Apr 2026 Not Available Indefinite
Financial Services Anti Money Laundering Premium Feb 2023 Apr 2026 Not Available Indefinite
Edition 8.1
Financial Services Anti Money Laundering Event Jan 2018 Jan 2023 Not Available Indefinite
Scoring 8.0
Oracle Universal Customer Screening 8.0 Oct 2018 Oct 2023 Not Available Indefinite
Financial Services Trade-Based Anti Money Oct 2018 Oct 2023 Jan 2025 Indefinite
Laundering 8.0
Oracle Financial Services Adaptive Intelligence Foundation for Anti Money Laundering
Financial Services Adaptive Intelligence Foundation Feb 2019 Feb 2024 Not Available Indefinite
for Anti Money Laundering 8.0
Financial Services Crime and Compliance Apr 2019 Apr 2024 Not Available Indefinite
Investigation Hub 8.0
Financial Services Crime and Compliance Oct 2021 Oct 2026 Not Available Indefinite
Investigation Hub 8.1
Financial Services Operational Risk 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Operational Risk Analytics 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Governance and Compliance May 2015 May 2020 Not Available Indefinite
Management 8.0
For more detailed information on bug fix and patch release policies, please refer to the Oracle Financial Services Analytical
Applications (OFSAA) 8.0 and 8.1 Error Correction Policy (Doc ID 2004745.1)
Oracle Financial Services Analytical Applications (OFSAA) – Enterprise Risk and Finance
Financial Services Asset Liability Management 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Asset Liability Management 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Asset Liability Management and Apr 2015 Jan 2023 Jan 2025 Indefinite
Funds Transfer Pricing Analytics 8.0 (formerly
Financial Services Asset Liability Management
Analytics 8.0)
Financial Services Asset Liability Management and Jun 2020 Jun 2025 Not Available Indefinite
Funds Transfer Pricing Analytics 8.1
Financial Services Balance Computation Engine 8.1 Aug 2020 Aug 2025 Not Available Indefinite
Financial Services Balance Sheet Planning 8.0 Aug 2015 Jan 2023 Not Available Indefinite
Financial Services Balance Sheet Planning 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Data Foundation 8.0 Jan 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Data Foundation 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Price Creation and Discovery 8.0 Apr 2015 Jan 2023 Jan 2025 Indefinite
(formerly Financial Services Pricing Management
Application 8.0)
Financial Services Price Creation and Discovery 8.1 Nov 2022 Nov 2027 Not Available Indefinite
Insurance Performance Insight 8.0 (formerly Oracle Apr 2015 Apr 2023 Not Available Indefinite
Performance Insight for General Insurance 8.0)
Insurance Performance Insight 8.1 Apr 2021 Apr 2026 Not Available Indefinite
Financial Services Data Integration Hub Foundation Jan 2015 Jan 2023 Not Available Indefinite
Pack 8.0
Financial Services Data Integration Hub Foundation Jun 2020 Jun 2025 Not Available Indefinite
Pack 8.1
Financial Services Data Integration Hub Foundation May 2015 Jan 2023 Not Available Indefinite
Pack Extension for Oracle Data Relationship
Management 8.0
Financial Services Data Integration Hub Foundation Jun 2020 Jun 2025 Not Available Indefinite
Pack Extension for Oracle Data Relationship
Management 8.1
Financial Services Data Integration Hub Foundation May 2015 Jan 2023 Not Available Indefinite
Pack Extension for Oracle FLEXCUBE 8.0
Financial Services Data Integration Hub Foundation Jun 2020 Jun 2025 Not Available Indefinite
Pack Extension for Oracle FLEXCUBE 8.1
Financial Services Data Integration Hub Foundation May 2015 Jan 2023 Not Available Indefinite
Pack Extension for Oracle Fusion Accounting Hub
8.0
Financial Services Data Integration Hub Foundation Jun 2020 Jun 2025 Not Available Indefinite
Pack Extension for Oracle Fusion Accounting Hub
8.1
Financial Services Data Integration Hub Foundation Jun 2015 Jan 2023 Not Available Indefinite
Pack Extension for Oracle Banking Base 8.0
Financial Services Data Integration Hub Foundation Jun 2020 Jun 2025 Not Available Indefinite
Pack Extension for Oracle Banking Base 8.1
Financial Services Data Foundation Integration Jul 2019 Jul 2024 Not Available Indefinite
With Fusion Accounting Hub Cloud 8.0
Financial Services Data Foundation Integration Jun 2020 Jun 2025 Not Available Indefinite
With Fusion Accounting Hub Cloud 8.1
Insurance Data Foundation Integration With Fusion Jul 2019 Jul 2024 Not Available Indefinite
Accounting Hub Cloud 8.0
Insurance Data Foundation Integration With Fusion Jun 2020 Jun 2025 Not Available Indefinite
Accounting Hub Cloud 8.1
Financial Services Data Integration with Unity 8.1 Mar 2021 Mar 2026 Not Available Indefinite
Financial Services Funds Transfer Pricing 8.0 May 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Funds Transfer Pricing 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Profitability Management 8.0 May 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Profitability Management 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Enterprise Financial Performance May 2015 Jan 2023 Jan 2025 Indefinite
Analytics 8.0
Financial Services Enterprise Financial Performance Jun 2020 Jun 2025 Not Available Indefinite
Analytics 8.1
Financial Services Institutional Performance May 2015 Jan 2023 Jan 2025 Indefinite
Analytics 8.0
Financial Services Institutional Performance Jun 2020 Jun 2025 Not Available Indefinite
Analytics 8.1
Financial Services Retail Performance Analytics 8.0 May 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Retail Performance Analytics 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Cash Flow Engine 8.1 Apr 2021 Apr 2026 Not Available Indefinite
Oracle Financial Services Market Risk Measurement and Management Application Pack
Financial Services Market Risk Measurement Jun 2020 Jun 2025 Not Available Indefinite
and Management 8.1
Financial Services Liquidity Risk Management 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Market Risk 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Market Risk Analytics 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Credit Risk Analytics 8.0 May 2015 Jan 2023 Not Available Indefinite
Financial Services Credit Risk Analytics 8.1 Oct 2020 Oct 2025 Not Available Indefinite
Financial Services Analytical Applications Reconciliation May 2015 Jan 2023 Jan 2025 Indefinite
Framework 8.0
Financial Services Data Governance for US Regulatory Mar 2017 Jan 2023 Not Available Indefinite
Reporting 8.0
Financial Services Data Governance for European Central Jul 2017 Jan 2023 Not Available Indefinite
Reporting 8.0
Financial Services Data Governance for European Central Aug 2022 Aug 2027 Not Available Indefinite
Reporting 8.1
Financial Services Analytical Applications Reconciliation Jul 2020 Jul 2025 Not Available Indefinite
Framework 8.1
Oracle Financial Services Regulatory Reporting with Jan 2022 Jan 2027 Not Available Indefinite
AgileREPORTER 8.1
Financial Services Data Governance for US Regulatory Mar 2021 Mar 2026 Not Available Indefinite
Reporting 8.1
Financial Services Economic Capital Advanced 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Economic Capital Advanced 8.1 Dec 2020 Dec 2025 Not Available Indefinite
Financial Services Basel Regulatory Capital Basic 8.0 May 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Basel Regulatory Capital Basic 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Basel Regulatory Capital Internal May 2015 Jan 2023 Jan 2025 Indefinite
Ratings Based Approach 8.0
Financial Services Basel Regulatory Capital Internal Jun 2020 Jun 2025 Not Available Indefinite
Ratings Based Approach 8.1
Financial Services Basel Regulatory Capital Analytics 8.0 May 2015 Jan 2023 Jan 2025 Indefinite
Financial Services Basel Regulatory Capital Analytics 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Financial Services Operational Risk Economic Capital 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Retail Portfolio Risk Models and Pooling May 2015 May 2020 Not Available Indefinite
8.0
Financial Services Retail Customer Analytics 8.0 May 2015 Jan 2023 Not Available Indefinite
Financial Services Retail Customer Analytics 8.1 Mar 2021 Mar 2026 Not Available Indefinite
Financial Services Loan Loss Forecasting and May 2015 Jan 2023 Jan 2025 Indefinite
Provisioning 8.0
Financial Services Hedge Management and IFRS May 2015 Jan 2023 Jan 2025 Indefinite
Valuations 8.0
Financial Services Loan Loss Forecasting and Jul 2020 Jul 2025 Not Available Indefinite
Provisioning 8.1
Financial Services Hedge Management and IFRS Jun 2020 Jun 2025 Not Available Indefinite
Valuations 8.1
Financial Services Enterprise Risk Assessment 8.0 May 2015 May 2020 Not Available Indefinite
Financial Services Model Risk Management 8.0 May 2015 May 2020 Not Available Indefinite
Insurance Data Foundation 8.0 May 2015 Jan 2023 Jan 2025 Indefinite
Insurance Data Foundation 8.1 Oct 2020 Oct 2025 Not Available Indefinite
Oracle Financial Services Enterprise Stress Testing and Capital Planning Applications
Financial Services Enterprise Stress Testing and Jun 2015 Jun 2020 Not Available Indefinite
Capital Planning Analytics 8.0
Financial Services ICAAP Analytics 8.0 Jun 2015 Jun 2020 Not Available Indefinite
Insurance Accounting Analyzer 8.0 (formerly Jul 2018 Jul 2023 Not Available Indefinite
Insurance IFRS 17)
Insurance Accounting Analyzer 8.1 Jun 2020 Jun 2025 Not Available Indefinite
Insurance Accounting Analyzer Extension Pack 8.1 Jan 2023 Jan 2028 Not Available Indefinite
Financial Services Liquidity Risk Measurement and Feb 2019 Feb 2024 Jan 2025 Indefinite
Management 8.0
Financial Services Liquidity Risk Measurement and Jun 2020 Jun 2025 Not Available Indefinite
Management 8.1
Financial Services Liquidity Risk Regulatory Feb 2019 Feb 2024 Jan 2025 Indefinite
Calculations for US Federal Reserve 8.0
Financial Services Liquidity Risk Regulatory Jun 2020 Jun 2025 Not Available Indefinite
Calculations for US Federal Reserve 8.1
Financial Services Liquidity Risk Regulatory Feb 2019 Feb 2024 Jan 2025 Indefinite
Calculations for European Banking Authority 8.0
Financial Services Liquidity Risk Regulatory Jun 2020 Jun 2025 Not Available Indefinite
Calculations for European Banking Authority 8.1
Financial Services Liquidity Risk Regulatory Feb 2019 Feb 2024 Jan 2025 Indefinite
Calculations for Reserve Bank of India 8.0
Financial Services Liquidity Risk Regulatory Jun 2020 Jun 2025 Not Available Indefinite
Calculations for Reserve Bank of India 8.1
Financial Services Liquidity Risk Regulatory Feb 2019 Feb 2024 Jan 2025 Indefinite
Calculations for Bank of Thailand 8.0
Financial Services Liquidity Risk Regulatory Jun 2020 Jun 2025 Not Available Indefinite
Calculations for Bank of Thailand 8.1
Financial Services Deposit Insurance Calculations Feb 2019 Feb 2024 Jan 2025 Indefinite
for Liquidity Risk Management 8.0
Financial Services Deposit Insurance Calculations Jun 2020 Jun 2025 Not Available Indefinite
for Liquidity Risk Management 8.1
Financial Services Liquidity Risk Regulatory Feb 2019 Feb 2024 Jan 2025 Indefinite
Calculations for Monetary Authority of Singapore
8.0
Financial Services Liquidity Risk Regulatory Jun 2020 Jun 2025 Not Available Indefinite
Calculations for Monetary Authority of Singapore
8.1
Financial Services Liquidity Risk Regulatory Feb 2019 Feb 2024 Jan 2025 Indefinite
Calculations for Bank Negara Malaysia 8.0
Financial Services Liquidity Risk Regulatory Jun 2020 Jun 2025 Not Available Indefinite
Calculations for Bank Negara Malaysia 8.1
Financial Services Liquidity Risk Regulatory Aug 2019 Aug 2024 Jan 2025 Indefinite
Calculations for Hong Kong Monetary Authority
8.0
Financial Services Liquidity Risk Regulatory Jun 2020 Jun 2025 Not Available Indefinite
Calculations for Hong Kong Monetary Authority 8.1
Insurance Allocation Manager for Enterprise May 2019 May 2024 Not Available Indefinite
Profitability 8.0
Insurance Allocation Manager for Enterprise Jul 2020 Jul 2025 Not Available Indefinite
Profitability 8.1
Oracle Financial Services Regulatory Reporting for US Federal Reserve Lombard Risk Integration Pack
Financial Services Regulatory Reporting for US Sep 2015 Jan 2023 Not Available Indefinite
Federal Reserve, Integration Pack for Lombard Risk
8.0
Financial Services Regulatory Reporting for US Feb 2021 Feb 2026 Not Available Indefinite
Federal Reserve, Integration Pack for Lombard Risk
8.1
Financial Services Regulatory Reporting for US Aug 2016 Jan 2023 Not Available Indefinite
Federal Reserve 8.0
Financial Services Regulatory Reporting for US Jul 2021 Jul 2026 Not Available Indefinite
Federal Reserve 8.1
Oracle Financial Services Regulatory Reporting for Reserve Bank of India Lombard Risk Integration Pack
Financial Services Regulatory Reporting for Reserve Nov 2015 Jan 2023 Not Available Indefinite
Bank of India, Integration Pack for Lombard Risk 8.0
Financial Services Regulatory Reporting for Reserve May 2021 May 2026 Not Available Indefinite
Bank of India, Integration Pack for Lombard Risk 8.1
Oracle Financial Services Regulatory Reporting for European Banking Authority - Integration Pack for Lombard
Risk
Financial Services Regulatory Reporting for Dec 2016 Jan 2023 Not Available Indefinite
European Banking Authority, Integration Pack for
Lombard Risk 8.0
Financial Services Regulatory Reporting for Jul 2020 Jul 2025 Not Available Indefinite
European Banking Authority 8.1
Oracle Financial Services Regulatory Reporting for US Treasury Lombard Risk Integration Pack
Financial Services Regulatory Reporting for US Mar 2018 Mar 2023 Not Available Indefinite
Treasury, Integration Pack for Lombard Risk 8.0
Financial Services Regulatory Reporting for US Sep 2021 Sep 2026 Not Available Indefinite
Treasury, Integration Pack for Lombard Risk 8.1
Oracle Financial Services Regulatory Reporting Datasets and Governance for Asia Pacific and Middle East
Jurisdictions
Financial Services Regulatory Reporting Datasets Apr 2021 Apr 2026 Not Available Indefinite
and Governance for Asia Pacific and Middle East
Jurisdictions 8.1
Oracle Financial Services Regulatory Reporting for Office of Superintendent of Financial Institutes, Canada
Financial Services Regulatory Reporting for Office Jul 2021 Jul 2026 Not Available Indefinite
of Superintendent of Financial Institutes, Canada
8.1
Financial Services Regulatory Reporting Bank of Sep 2023 Sep 2028 Not Available Indefinite
England 8.1
Insurance Loss Modeller 8.1 Dec 2021 Dec 2026 Not Available Indefinite
Insurance Planner Pack 8.1 Apr 2022 Apr 2027 Not Available Indefinite
For more detailed information on bug fix and patch release policies, please refer to the Oracle Financial Services Analytical
Applications (OFSAA) 8.0 and 8.1 Error Correction Policy (Doc ID 2004745.1)
Financial Data Manager 4.5 Jul 2000 Jul 2011 Jul 2012 Indefinite
Budgeting and Planning 4.5 Jul 2000 Jul 2010 Jul 2011 Indefinite
Financial Services Analytical Applications Oct 2009 Oct 2014 Not Available Indefinite
Infrastructure 7.0 - 7.1
Financial Services Analytical Applications Aug 2010 Aug 2015 Aug 2018 Indefinite
Infrastructure 7.2
Financial Services Analytical Applications Feb 2012 Feb 2017 Feb 2020 Indefinite
Infrastructure 7.3
Financial Services Asset Liability Management 5.0 - 5.1 Oct 2009 Oct 2014 Not Available Indefinite
Financial Services Asset Liability Management 5.2 Oct 2010 Oct 2015 Oct 2018 Indefinite
Financial Services Asset Liability Management 6.0 Mar 2012 Mar 2017 Mar 2020 Indefinite
Financial Services Asset Liability Management 6.1 Feb 2013 Feb 2018 Feb 2021 Indefinite
Financial Services Asset Liability Management Apr 2008 Apr 2013 Not Available Indefinite
Analytics 4.5
Financial Services Asset Liability Management Mar 2010 Mar 2015 Not Available Indefinite
Analytics 5.1
Financial Services Asset Liability Management Jun 2011 Jun 2016 Jun 2019 Indefinite
Analytics 5.2
Financial Services Asset Liability Management Feb 2013 Feb 2018 Feb 2021 Indefinite
Analytics 6.1
Financial Services Balance Sheet Planning 5.0 Mar 2010 Mar 2015 Not Available Indefinite
Financial Services Balance Sheet Planning 5.2 Oct 2010 Oct 2015 Oct 2018 Indefinite
Financial Services Data Warehouse 5.2 Dec 2010 Dec 2015 Dec 2018 Indefinite
Financial Services Data Warehouse 7.3 Apr 2012 Apr 2017 Apr 2020 Indefinite
Financial Services Funds Transfer Pricing 5.0 - 5.1 Oct 2009 Oct 2014 Not Available Indefinite
Financial Services Funds Transfer Pricing 5.2 Oct 2010 Oct 2015 Oct 2018 Indefinite
Financial Services Funds Transfer Pricing 6.0 Mar 2012 Mar 2017 Mar 2020 Indefinite
Financial Services Funds Transfer Pricing 6.1 Feb 2013 Jan 2018 Jan 2021 Indefinite
Financial Services Hedge Management and IFRS Apr 2011 Apr 2016 Apr 2019 Indefinite
Valuations 5.5
Financial Services Hedge Management and IFRS Mar 2012 Mar 2017 Mar 2020 Indefinite
Valuations 6.0
Financial Services Hedge Management and IFRS Feb 2013 Jan 2018 Jan 2021 Indefinite
Valuations 6.1
Financial Services Pricing Management 5.1 Feb 2010 Feb 2015 Not Available Indefinite
Financial Services Pricing Management 5.2 Apr 2011 Apr 2016 Apr 2019 Indefinite
Financial Services Pricing Management, Transfer Mar 2012 Mar 2017 Mar 2020 Indefinite
Pricing Component 6.0
Financial Services Pricing Management, Transfer Feb 2013 Jan 2018 Jan 2021 Indefinite
Pricing Component 6.1
Financial Services Profitability Analytics 4.5 Apr 2008 Apr 2013 Not Available Indefinite
Financial Services Profitability Analytics 5.1 Mar 2010 Mar 2015 Not Available Indefinite
Financial Services Profitability Analytics 5.6 Sep 2011 Sep 2016 Sep 2019 Indefinite
Financial Services Profitability Analytics 6.1 Feb 2013 Feb 2018 Feb 2021 Indefinite
Financial Services Profitability Management 5.0 - Oct 2009 Oct 2014 Not Available Indefinite
5.1
Financial Services Profitability Management 5.2 Oct 2010 Oct 2015 Oct 2018 Indefinite
Financial Services Profitability Management 6.0 Mar 2012 Mar 2017 Mar 2020 Indefinite
Financial Services Profitability Management 6.1 Feb 2013 Feb 2018 Feb 2021 Indefinite
Insurance Data Foundation 7.3 (formerly Oracle Jan 2013 Jan 2018 Jan 2021 Indefinite
Insurance Data Warehouse)
Performance Analyzer 4.5 Jul 2000 Jul 2011 Jul 2012 Indefinite
Risk Manager 4.5 Jul 2000 Jul 2011 Jul 2012 Indefinite
Transfer Pricing 4.5 Jul 2000 Jul 2011 Jul 2012 Indefinite
Transfer Pricing Online 4.5 Jul 2000 Jul 2005 Not Available Indefinite
Oracle Revenue Management and Billing for Dec 2008 Dec 2013 Not Available Indefinite
Insurance 2.2.0.x
Oracle Revenue Management and Billing for Sep 2009 Sep 2014 Not Available Indefinite
Insurance 2.2.1.x
Oracle Revenue Management and Billing for May 2010 May 2015 Not Available Indefinite
Insurance 2.2.2.x
Oracle Revenue Management and Billing for Jan 2011 Jan 2016 Not Available Indefinite
Insurance 2.2.3.x
Oracle Insurance Revenue Management and Dec 2011 Dec 2016 Not Available Indefinite
Billing 2.2.4.x
Oracle Revenue Management and Billing for Dec 2008 Dec 2013 Not Available Indefinite
Banking 2.2.0.x
Oracle Revenue Management and Billing for Sep 2009 Sep 2014 Not Available Indefinite
Banking 2.2.1.x
Oracle Revenue Management and Billing for May 2010 May 2015 Not Available Indefinite
Banking 2.2.2.x
Oracle Revenue Management and Billing for Jan 2011 Jan 2016 Not Available Indefinite
Banking 2.2.3.x
Oracle Financial Services Revenue Management Dec 2011 Dec 2016 Not Available Indefinite
and Billing 2.2.4.x
Oracle Financial Services Revenue Management Jul 2014 Jul 2019 Not Available Indefinite
and Billing 2.3.0.x
Oracle Financial Services Revenue Management May 2015 May 2020 Not Available Indefinite
and Billing 2.4.0.x
Oracle Financial Services Revenue Management Oct 2015 Oct 2020 Not Available Indefinite
and Billing 2.5.0.x
Oracle Financial Services Revenue Management May 2017 May 2022 Not Available Indefinite
and Billing 2.6.0.x
Oracle Financial Services Revenue Management May 2018 May 2023 Not Available Indefinite
and Billing 2.7.0.x
Oracle Financial Services Revenue Management Jun 2019 Jun 2024 Not Available Indefinite
and Billing 2.8.0.x
Oracle Financial Services Revenue Management Dec 2020 Dec 2025 Not Available Indefinite
and Billing 2.9.0.x
Oracle Financial Services Revenue Management May 2021 May 2026 Not Available Indefinite
and Billing 3.0.x
Oracle Financial Services Revenue Management Sep 2021 Sep 2026 Not Available Indefinite
and Billing 3.1
Oracle Financial Services Revenue Management Jan 2022 Jan 2027 Not Available Indefinite
and Billing 3.2
Oracle Financial Services Revenue Management Jun 2022 Jun 2027 Not Available Indefinite
and Billing 4.0
Oracle Financial Services Revenue Management Oct 2022 Oct 2027 Not Available Indefinite
and Billing 5.0
Oracle Financial Services Revenue Management Mar 2023 Mar 2028 Not Available Indefinite
and Billing 5.1
Oracle Financial Services Revenue Management Aug 2023 Aug 2028 Not Available Indefinite
and Billing 6.0
Unless otherwise noted, support is provided for the latest maintenance update release. Previous maintenance releases will be
supported for six months after the release date of a new maintenance update. Releases not detailed within the above chart will
receive indefinite Sustaining Support.
Oracle Communications Network Bridge 2 Mar 2023 Mar 2028 Mar 2031 Indefinite
Advanced Spatial Outage Analytics 2.3 Sep 2010 Sep 2015 Not Available Indefinite
Analytics Dashboards 2.5.x Dec 2013 Dec 2018 Not Available Indefinite
Analytics Dashboards 2.6.x Apr 2016 Apr 2021 Not Available Indefinite
Analytics Dashboards 2.7.x Apr 2017 Apr 2022 Not Available Indefinite
Analytics Dashboards 2.8.x Mar 2022 Mar 2027 Not Available Indefinite
Billing Component 1.5x Oct 2008 Oct 2013 Not Available Indefinite
Billing Component 1.6x Mar 2010 Mar 2022 Not Available Indefinite
Billing Component 3.5 Nov 2003 Nov 2008 Not Available Indefinite
Billing Component 3.7 Aug 2003 Nov 2008 Not Available Indefinite
Billing Component 4.0 Jul 2004 Jul 2010 Not Available Indefinite
Billing Component 4.5 Jun 2006 Mar 2012 Not Available Indefinite
Business Intelligence 2.0.x Dec 2006 Dec 2011 Not Available Indefinite
Business Intelligence 2.2.x Sep 2008 Sep 2013 Not Available Indefinite
Business Intelligence 2.3.x Sep 2010 Sep 2015 Not Available Indefinite
Business Intelligence 2.4.x Dec 2011 Dec 2016 Not Available Indefinite
Customer Care and Billing 1.4.x Jul 2002 Jul 2007 Not Available Indefinite
Customer Care and Billing 1.5.10 Apr 2004 Jun 2009 Not Available Indefinite
Customer Care and Billing 1.5.15 Mar 2005 Jun 2009 Not Available Indefinite
Customer Care and Billing 1.5.20 Apr 2006 Jun 2012 Not Available Indefinite
Customer Care and Billing 2.0.x Sep 2006 Sep 2011 Sep 2014 Indefinite
Customer Care and Billing 2.1.x May 2007 May 2012 May 2015 Indefinite
Customer Care and Billing 2.2.x Apr 2008 Apr 2013 Apr 2016 Indefinite
Customer Care and Billing 2.3.x Dec 2009 Jun 2016 Jun 2019 Indefinite
Customer Care and Billing 2.4.x Nov 2012 Nov 2017 Nov 2020 Indefinite
Customer Care and Billing 2.5.x Apr 2015 Apr 2020 Apr 2023 Indefinite
Customer Care and Billing 2.6.x May 2017 May 2022 May 2025 Indefinite
Customer Care and Billing 2.7.x Aug 2018 Sep 2023 Sep 2026 Indefinite
Customer Care and Billing 2.8.x Apr 2021 Apr 2026 Apr 2029 Indefinite
Customer Care and Billing 2.9.x Apr 2022 Apr 2027 Apr 2030 Indefinite
Customer Self Service 2.0.x Sep 2011 Sep 2016 Not Available Indefinite
Customer Self Service 2.1.x Oct 2013 Oct 2018 Not Available Indefinite
Customer Self Service 2.2.x 1 Aug 2016 Aug 2021 Not Available Indefinite
1 Premier Support for Oracle Utilities Customer Self Service 2.2.1 has been extended to Dec 2024.
Customer to Meter 2.6.x May 2017 May 2022 May 2025 Indefinite
Customer to Meter 2.7.x Sep 2018 Sep 2023 Sep 2026 Indefinite
Customer to Meter 2.8.x Apr 2021 Apr 2026 Apr 2029 Indefinite
Customer to Meter 2.9.x Apr 2022 Apr 2027 Apr 2030 Indefinite
Enterprise Realtime Scheduling 1.10.0.x Jul 2006 Jul 2011 Not Available Indefinite
Enterprise Realtime Scheduling 1.10.1.x Mar 2007 Jul 2011 Not Available Indefinite
Enterprise Realtime Scheduling Geo Code Server Jul 2005 Jul 2010 Not Available Indefinite
3.1.x
Enterprise Realtime Scheduling Geo Code Server Feb 2007 Jul 2012 Not Available Indefinite
3.2.x
Enterprise Realtime Scheduling Map Editor 1.0.x Apr 2004 Jul 2009 Not Available Indefinite
Enterprise Realtime Scheduling Map Editor 1.1.x Feb 2007 Jul 2012 Not Available Indefinite
Enterprise Realtime Scheduling Planner 6.1.x Sep 2004 Jun 2009 Not Available Indefinite
Enterprise Realtime Scheduling Planner 8.2.x Nov 2004 Jun 2010 Not Available Indefinite
Enterprise Realtime Scheduling Planner 8.3.x Jan 2005 Jun 2009 Not Available Indefinite
Enterprise Realtime Scheduling Planner 9.1.x Jun 2005 Jun 2011 Not Available Indefinite
Enterprise Realtime Scheduling Planner 9.2.x Mar 2006 Jun 2010 Not Available Indefinite
Enterprise Realtime Scheduling Resource Manager 2.3.x Feb 2006 Jul 2011 Not Available Indefinite
Enterprise Realtime Scheduling Resource Manager Feb 2006 Jul 2011 Not Available Indefinite
3.0.x
Enterprise Realtime Scheduling Resource Manager 3.1.x Nov 2006 Jul 2011 Not Available Indefinite
Enterprise Realtime Scheduling Resource Manager Feb 2007 Jul 2012 Not Available Indefinite
4.0.x
Extractors and Schema 2.5.x Dec 2013 Dec 2018 Not Available Indefinite
Extractors and Schema 2.6.x Apr 2016 Apr 2021 Not Available Indefinite
Extractors and Schema 2.7.x Apr 2017 Apr 2022 Not Available Indefinite
Extractors and Schema 2.8.x Mar 2022 Mar 2027 Not Available Indefinite
Load Analysis 1.9.x Jan 2009 Jan 2014 Not Available Indefinite
Load Analysis 1.10.x Aug 2010 Aug 2015 Not Available Indefinite
Load Analysis 1.11.x Jul 2011 Mar 2022 Not Available 1 Indefinite
Load Analysis 9.0 Oct 2004 Oct 2009 Not Available Indefinite
Load Analysis 9.1 Sep 2006 Sep 2011 Not Available Indefinite
Load Profiling and Settlement 1.5x Oct 2008 Oct 2013 Not Available Indefinite
Load Profiling and Settlement 1.6.x Mar 2010 Mar 2022 Not Available Indefinite
Load Profiling and Settlement 3.5 Nov 2002 Nov 2008 Not Available Indefinite
Load Profiling and Settlement 3.7 Aug 2003 Nov 2008 Not Available Indefinite
Load Profiling and Settlement 4.0 Jul 2004 Jul 2010 Not Available Indefinite
Load Profiling and Settlement 4.5 Jun 2006 Mar 2012 Not Available Indefinite
Market Settlements Management 2.3.x Jan 2019 Jan 2024 Jan 2027 Indefinite
Market Settlements Management 2.4.x Apr 2021 Apr 2026 Apr 2029 Indefinite
Market Settlements Management 2.5.x Apr 2022 Apr 2027 Apr 2030 Indefinite
Meter Data Management 1.5.x Oct 2008 Oct 2013 Not Available Indefinite
Meter Data Management 1.6.x Mar 2010 Mar 2022 Not Available Indefinite
Meter Data Management 2.0.x Aug 2010 Aug 2015 Not Available Indefinite
Meter Data Management 4.5 Jun 2006 Mar 2012 Not Available Indefinite
Meter Data Management 2.1.x Jan 2013 Jan 2018 Jan 2021 Indefinite
Meter Data Management 2.2.x Jan 2017 May 2022 May 2025 Indefinite
Meter Data Management 2.3.x Jan 2019 Jan 2024 Jan 2027 Indefinite
Meter Data Management 2.4.x Apr 2021 Apr 2026 Apr 2029 Indefinite
Meter Data Management 2.5.x Apr 2022 Apr 2027 Apr 2030 Indefinite
Mobile Workforce Management 1.2.x Dec 1997 Dec 2008 Not Available Indefinite
Mobile Workforce Management 1.3.x Nov 2003 Dec 2009 Not Available Indefinite
Mobile Workforce Management 1.4.2.4 Jan 2006 Dec 2010 Not Available Indefinite
Mobile Workforce Management 1.4.2.5 Sep 2006 Dec 2010 Not Available Indefinite
Mobile Workforce Management 1.4.5 Mar 2007 Jan 2011 Not Available Indefinite
Mobile Workforce Management 1.5.x Apr 2008 Apr 2013 Apr 2016 Indefinite
Mobile Workforce Management 2.0.x Apr 2010 Apr 2015 Not Available Indefinite
Mobile Workforce Management 2.1.x Dec 2011 Dec 2016 Not Available Indefinite
Mobile Workforce Management 2.2.x Mar 2014 Mar 2019 Not Available Indefinite
Mobile Workforce Management 2.3.x Mar 2016 Mar 2025 Not Available Indefinite
Network Management System 1.10.x Jun 2010 Jun 2015 Jun 2018 Indefinite
Network Management System 1.11.x Jul 2011 Jul 2016 Jul 2019 Indefinite
Network Management System 1.12.x Dec 2013 Dec 2018 Dec 2021 Indefinite
Network Management System 1.6.1.x Sep 2002 Mar 2008 Not Available Indefinite
Network Management System 1.6.5.x Jul 2003 Mar 2010 Mar 2013 Indefinite
Network Management System 1.7.x Aug 2006 Aug 2011 Aug 2014 Indefinite
Network Management System 1.8.x Oct 2007 Oct 2012 Oct 2015 Indefinite
Network Management System 1.9.x Mar 2009 Mar 2014 Mar 2017 Indefinite
Network Management System 2.3.x Nov 2016 Nov 2021 Nov 2024 Indefinite
Network Management System 2.4.x Jan 2019 Jan 2024 Jan 2027 Indefinite
Network Management System 2.5.x Jun 2020 Jun 2025 Jun 2028 Indefinite
Network Management System 2.6.x Dec 2022 Dec 2027 Dec 2030 Indefinite
Operational Device Management 2.0.x Jul 2012 Jul 2017 Not Available Indefinite
Operational Device Management 2.1.x May 2015 May 2020 Not Available Indefinite
Operational Device Management 2.2.x Apr 2017 Apr 2022 Not Available Indefinite
Operational Device Management 2.3.x Apr 2021 Apr 2025 Not Available Indefinite
Operational Device Management 2.4.x Apr 2022 Apr 2027 Not Available Indefinite
Oracle Real-Time Scheduler 1.11.0 Mar 2008 Mar 2013 Not Available Indefinite
Oracle Real-Time Scheduler 1.12.0 Apr 2008 Mar 2013 Mar 2016 Indefinite
Oracle Real-Time Scheduler 1.13.x Apr 2009 Apr 2014 Dec 2019 Indefinite
Oracle Real-Time Scheduler 2.1.x Jan 2012 Jan 2017 Not Available Indefinite
Oracle Real-Time Scheduler 2.2.x Mar 2014 Mar 2019 Not Available Indefinite
Oracle Real-Time Scheduler 2.3.x Mar 2016 Mar 2025 Not Available Indefinite
Oracle Utilities Testing Accelerator 6.0 May 2018 May 2023 Not Available Indefinite
Outage Analytics 2.3 Sep 2010 Sep 2015 Not Available Indefinite
PeopleSoft Enterprise Revenue Management 8.8 Mar 2003 Jun 2009 Not Available Indefinite
PeopleSoft Enterprise Revenue Management 8.9 Jun 2004 Dec 2010 Not Available Indefinite
PeopleSoft Enterprise Revenue Management 8.95 Jun 2005 Dec 2010 Not Available Indefinite
Portfolio Management 1.5.x Oct 2008 Oct 2013 Not Available Indefinite
Portfolio Management 1.6.x Mar 2010 Mar 2022 Not Available Indefinite
Portfolio Management 4.10 Oct 2005 Jul 2010 Not Available Indefinite
Portfolio Management 4.5 Jun 2006 Mar 2012 Not Available Indefinite
Quotations Management 1.5.x Oct 2008 Oct 2013 Not Available Indefinite
Quotations Management 1.6.x Mar 2010 Mar 2022 Not Available 1 Indefinite
Quotations Management 3.5 Nov 2002 Nov 2008 Not Available Indefinite
Quotations Management 3.7 Aug 2003 Nov 2008 Not Available Indefinite
Quotations Management 4.0 Jul 2004 Jul 2010 Not Available Indefinite
Quotations Management 4.5 Jun 2006 Mar 2012 Not Available Indefinite
Rate Management 1.5.x Oct 2008 Oct 2013 Not Available Indefinite
Rate Management 1.6.x Mar 2010 Mar 2022 Not Available 1 Indefinite
Rate Management 3.5 Nov 2002 Nov 2008 Not Available Indefinite
Rate Management 3.7 Aug 2003 Nov 2008 Not Available Indefinite
Rate Management 4.0 Jul 2004 Jul 2010 Not Available Indefinite
Rate Management 4.5 Jun 2006 Mar 2012 Not Available Indefinite
Service Order Management 2.2.x Jan 2017 Jan 2022 Jan 2025 Indefinite
Service Order Management 2.3.x Jan 2019 Jan 2024 Jan 2027 Indefinite
Service Order Management 2.4.x Apr 2021 Apr 2026 Apr 2029 Indefinite
Service Order Management 2.5.x Apr 2022 Apr 2027 Apr 2030 Indefinite
Smart Grid Gateway (SGG) 2.0 Jan 2011 Jan 2016 Not Available Indefinite
Smart Grid Gateway (SGG) 2.1.x Jul 2013 Jan 2018 Jan 2021 Indefinite
Smart Grid Gateway (SGG) 2.2.x Jan 2017 Jan 2022 Jan 2025 Indefinite
Smart Grid Gateway (SGG) 2.3.x Jan 2019 Jan 2024 Jan 2027 Indefinite
Smart Grid Gateway (SGG) 2.4.x Apr 2021 Apr 2026 Apr 2029 Indefinite
Smart Grid Gateway (SGG) 2.5.x Apr 2022 Apr 2027 Apr 2030 Indefinite
Smart Grid Gateway (SGG) Adapters 2.0 Varies Jan 2016 Not Available Indefinite
Smart Grid Gateway (SGG) Adapters 2.1.x Varies Jan 2018 Jan 2021 Indefinite
Smart Grid Gateway (SGG) Adapters 2.2.x Jan 2017 Jan 2022 Jan 2025 Indefinite
Smart Grid Gateway (SGG) Adapters 2.3.x Jan 2019 Jan 2024 Jan 2027 Indefinite
Smart Grid Gateway (SGG) Adapters 2.4.x Apr 2021 Apr 2026 Apr 2029 Indefinite
Smart Grid Gateway (SGG) Adapters 2.5.x Apr 2022 Apr 2027 Apr 2030 Indefinite
Transaction Management 1.5.x Oct 2008 Oct 2013 Not Available Indefinite
Transaction Management 1.6.x Mar 2010 Mar 2022 Not Available Indefinite
Transaction Management 3.5 Nov 2002 Nov 2008 Not Available Indefinite
Transaction Management 3.7 Aug 2003 Nov 2008 Not Available Indefinite
Transaction Management 4.0 Jul 2004 Jul 2010 Not Available Indefinite
Transaction Management 4.5 Jun 2006 Mar 2012 Not Available Indefinite
Utilities Work and Asset Management Connector Jun 2016 Oct 2020 Oct 2023 Indefinite
for Enterprise Resource Planning 2.1.1
Digital Asset Management 2.0.x Jan 2023 Jan 2028 Not Available Indefinite
1 Extended Support for the following and subsequent releases is available through March 31, 2025: Oracle Utilities Load
Analysis 1.11.1.4, Utilities Quotations Management 1.6.1.24 and Oracle Utilities Rate Management 1.6.1.24.
Work and Asset Management 1.6.x May 2003 May 2008 Not Available Indefinite
Work and Asset Management 1.7.x Oct 2005 Oct 2010 Not Available Indefinite
Work and Asset Management 1.8.x Oct 2008 Oct 2013 Not Available Indefinite
Work and Asset Management 1.9.x Jul 2010 Jul 2018 Jul 2021 Indefinite
Work and Asset Management 2.1.x May 2015 May 2020 Not Available Indefinite
Work and Asset Management 2.2.x Apr 2017 Apr 2022 Not Available Indefinite
Work and Asset Management 2.3.x Apr 2021 Apr 2026 Not Available Indefinite
Work and Asset Management 2.4.x Apr 2022 Apr 2027 Not Available Indefinite
Unless otherwise noted, support is provided for the latest maintenance update. Previous maintenance updates (3rd digit
releases) will be supported for six months after the release date of a new maintenance update. Previous Service Packs (4th
digit release) will be supported for three months after the release of a new Service Pack. Single fixes are only available on
supported Service Packs. Patch bundles (5th digit release) are only available on supported Service Packs.Releases not detailed
within the above chart will receive indefinite Sustaining Support.
Agreements 5.2 Feb 2007 Feb 2009 Not Available Feb 2009
Composer 5.2 Feb 2007 Feb 2009 Not Available Feb 2009
Adapter 5.2 Feb 2007 Feb 2009 Not Available Feb 2009
Analytics 5.2 Feb 2007 Feb 2009 Not Available Feb 2009
Adverse Event Reporting System 4.3 Jan 2003 Apr 2005 Not Available Apr 2008
Adverse Event Reporting System 4.5.0, 4.5.1 Jul 2004 Dec 2008 Not Available Dec 2010
Adverse Event Reporting System 4.5.2 Jul 2005 Jul 2009 Not Available Jul 2011
Adverse Event Reporting System 4.6.0 Feb 2007 Dec 2008 Not Available Dec 2009
Adverse Event Reporting System 4.7 Jan 2010 Jan 2015 Not Available Indefinite
Clinical 4.0 Aug 2000 Sep 2005 Not Available Sep 2008
Clinical 4.1 Aug 2001 Sep 2005 Not Available Sep 2008
Clinical 4.5.0 Nov 2003 Dec 2008 Not Available Dec 2010
Clinical 4.5.1 Jun 2005 Aug 2011 Not Available Aug 2013
Clinical 4.5.2 Oct 2006 Aug 2011 Not Available Aug 2013
Clinical 4.5.3 Dec 2007 Aug 2011 Not Available Aug 2013
Clinical 4.6.2 – 4.6.5 Apr 2011 Apr 2016 Not Available Indefinite
Clinical 5.0 - 5.1 Aug 2013 Dec 2018 Not Available Indefinite
Clinical SiteMinder 2.x Dec 2003 Jun 2006 Not Available Jun 2009
Clinical SiteMinder 2.1 Apr 2005 Dec 2008 Not Available Dec 2010
Clinical SiteMinder 2.2.0 Apr 2006 Dec 2009 Not Available Dec 2010
Clinical TrialMinder 2.x Dec 2003 Jun 2006 Not Available Jun 2009
Clinical TrialMinder 2.1 Apr 2005 Dec 2008 Not Available Dec 2010
Clinical TrialMinder 2.2.0 Apr 2006 Dec 2009 Not Available Dec 2010
Healthcare Intelligence 5.0 Aug 2005 Jun 2010 Not Available Jun 2011
Healthcare Intelligence 5.1 Oct 2005 Jun 2010 Not Available Jun 2011
Healthcare Intelligence 5.2 Apr 2006 Jun 2010 Not Available Jun 2011
Healthcare Intelligence 5.3 Feb 2007 Jun 2010 Not Available Jun 2011
Healthcare Transaction Base 4.4 Apr 2004 Oct 2009 Not Available Oct 2010
Healthcare Transaction Base 5.0 Aug 2005 Jun 2010 Not Available Jun 2011
Healthcare Transaction Base 5.1 Oct 2005 Jun 2010 Not Available Jun 2011
Healthcare Transaction Base 5.2 Apr 2006 Jun 2010 Not Available Jun 2011
1Customers running Oracle Clinical, RDC and TMS 4.6.6 will remain supported on the Oracle Fusion Middleware 10gR2 and
10gR3 technology stack for the duration of the 4.6.6 Extended Support period.
Healthcare Transaction Base 5.3 Feb 2007 Jun 2010 Not Available Jun 2011
Healthcare Transaction Base 6.x Aug 2008 Aug 2015 Not Available Indefinite
Oracle Healthcare Data Repository 7.x Apr 2014 Oct 2022 Not Available Indefinite
Oracle Healthcare Data Repository 8.x Jan 2019 Jan 2024 Not Available Indefinite
Oracle Healthcare Translational Research 3.x Jun 2017 Jun 2022 Not Available Indefinite
Oracle Healthcare Translational Research 4.x Apr 2021 Apr 2026 Not Available Indefinite
Life Sciences Data Hub 2.x Jul 2006 - Dec 2021 Not Available Indefinite
May 2011
Life Sciences Data Hub 3.x Oct 2020 Oct 2025 Not Available Indefinite
Oracle Health Sciences Adverse Event Integration Apr 2013 Apr 2018 Not Available Indefinite
Pack for Oracle Health Sciences InForm and Oracle
Health Sciences Argus Safety 1.x
Oracle Health Sciences Clinical Development Aug 2010 Aug 2015 Not Available Indefinite
Analytics 2.x
Oracle Health Sciences Clinical Development Nov 2013 Nov 2018 Not Available Indefinite
Analytics 3.x
Oracle Health Sciences Clinical Development Jul 2019 Jul 2024 Not Available Indefinite
Analytics 4.x
Oracle Health Sciences Cohort Explorer 1.x Aug 2011 Aug 2016 Not Available Indefinite
Oracle Health Sciences Cohort Explorer 2.x May 2012 May 2017 Not Available Indefinite
Oracle Health Sciences Cohort Explorer 3.x Apr 2013 Apr 2019 Not Available Indefinite
Oracle Health Sciences Cohort Explorer 4.x Jul 2019 Jul 2024 Not Available Indefinite
Oracle Health Sciences Information Gateway 1.x Nov 2010 Nov 2015 Not Available Indefinite
Oracle Health Sciences Information Gateway 2.x Oct 2012 Oct 2017 Not Available Indefinite
Oracle Health Sciences Information Manager 1.x Nov 2010 Nov 2015 Not Available Indefinite
Oracle Health Sciences Information Manager 2.x Oct 2012 Oct 2017 Not Available Indefinite
Oracle Health Sciences Information Manager 3.x Mar 2015 Mar 2023 Not Available Indefinite
Oracle Health Sciences Information Manager 4.x Jan 2022 Jan 2027 Not Available Indefinite
Oracle Health Sciences Integration Engine 1.x Apr 2011 Apr 2016 Not Available Indefinite
Oracle Health Sciences Integration Engine 2.x Jul 2013 Jul 2018 Not Available Indefinite
Oracle Health Sciences Mobile Clinical Research Dec 2012 Dec 2017 Not Available Indefinite
Associate Server 1.x
Oracle Health Sciences Omics Data Bank 1.x Jan 2012 Jan 2017 Not Available Indefinite
Oracle Health Sciences Omics Data Bank 2.x May 2012 May 2017 Not Available Indefinite
Oracle Health Sciences Omics Data Bank 3.x Apr 2013 Apr 2019 Not Available Indefinite
Oracle Healthcare Analytics Data Integration 1.x Nov 2011 Nov 2016 Not Available Indefinite
Oracle Healthcare Analytics Data Integration 2.x Jun 2012 Jun 2017 Not Available Indefinite
Oracle Healthcare Analytics Data Integration 3.x Jun 2014 Jun 2019 Not Available Indefinite
Oracle Healthcare Data Warehouse Foundation 1.x Feb 2010 Feb 2015 Not Available Indefinite
Oracle Healthcare Data Warehouse Foundation 2.x Mar 2011 Mar 2016 Not Available Indefinite
Oracle Healthcare Data Warehouse Foundation 3.x Jun 2011 Jun 2016 Not Available Indefinite
Oracle Healthcare Data Warehouse Foundation 4.x Aug 2011 Aug 2016 Not Available Indefinite
Oracle Healthcare Data Warehouse Foundation 5.x Jan 2012 Jan 2017 Not Available Indefinite
Oracle Healthcare Data Warehouse Foundation 6.x Jun 2014 Jun 2019 Not Available Indefinite
Oracle Healthcare Foundation 7.x Feb 2016 Feb 2022 Not Available Indefinite
Oracle Healthcare Foundation 8.x Nov 2020 Nov 2025 Not Available Indefinite
Oracle Healthcare Precision Medicine 1.x Jun 2016 Jun 2021 Not Available Indefinite
Oracle Healthcare Master Person Index 1.x Apr 2010 Apr 2015 Not Available Indefinite
Oracle Healthcare Master Person Index 2.x Jan 2012 Jan 2017 Not Available Indefinite
Oracle Healthcare Master Person Index 3.x Mar 2015 Mar 2020 Not Available Indefinite
Oracle Healthcare Master Person Index 4.x Feb 2016 Feb 2021 Not Available Indefinite
Oracle Healthcare Master Person Index 5.x Sep 2021 Sep 2026 Not Available Indefinite
Oracle Healthcare Provider Supply Chain Analytics Nov 2010 Nov 2015 Not Available Indefinite
1.x
Oracle Operating Room Analytics 1.x Mar 2010 Mar 2015 Not Available Indefinite
Oracle Remote Data Capture 4.6.0 Nov 2009 Nov 2014 Not Available Indefinite
Oracle Remote Data Capture 4.6.2 - 4.6.5 Apr 2011 Apr 2016 Not Available Indefinite
Oracle Remote Data Capture 4.6.6 2 Aug 2012 Apr 2016 Dec 2017 Indefinite
Oracle Remote Data Capture 5.0 – 5.1 Aug 2013 Dec 2018 Not Available Indefinite
Oracle Remote Data Capture 5.2 Sep 2017 Sep 2022 Not Available Indefinite
Oracle Remote Data Capture 5.4 Feb 2022 Apr 2027 Not Available Indefinite
Thesaurus Management System 4.x Aug 2000 Sep 2005 Not Available Sep 2008
Thesaurus Management System 4.5.0 Oct 2003 Dec 2008 Not Available Dec 2010
Thesaurus Management System 4.5.1 Mar 2005 Dec 2008 Not Available Dec 2010
Thesaurus Management System 4.5.2 Jun 2005 Aug 2011 Not Available Aug 2013
Thesaurus Management System 4.6.0 Sep 2006 Aug 2011 Not Available Aug 2013
Thesaurus Management System 4.6.1 Nov 2009 Nov 2014 Not Available Indefinite
Thesaurus Management System 4.6.2 - 4.6.5 Apr 2011 Apr 2016 Not Available Indefinite
Thesaurus Management System 4.6.6 2 Aug 2012 Apr 2016 Dec 2017 Indefinite
Thesaurus Management System 5.0 - 5.1 Aug 2013 Dec 2018 Not Available Indefinite
Thesaurus Management System 5.2.x Sep 2017 Sep 2022 Not Available Indefinite
Thesaurus Management System 5.3.x Sep 2020 Sep 2025 Not Available Indefinite
Thesaurus Management System 5.4.x Mar 2022 Apr 2027 Not Available Indefinite
1 Premier Support for version 3.0 ends Dec 31st, 2021.
2 Customers running Oracle Clinical, RDC and TMS 4.6.6 will remain supported on the Oracle Fusion Middleware 10gR2 and
10gR3 technology stack for the duration of the 4.6.6 Extended Support period.
Inform Adapter 1.2 Jun 2006 Oct 2012 Not Available Indefinite
Inform Adapter 1.3 Dec 2008 Feb 2018 Not Available Indefinite
Inform Adapter 6.2 Oct 2017 Oct 2022 Not Available Indefinite
Inform Adapter 6.3 Jul 2019 Jul 2024 Not Available Indefinite
InForm Publisher 2.x Jan 2015 Jan 2020 Not Available Indefinite
InForm Publisher 6.2 Oct 2017 Oct 2022 Not Available Indefinite
InForm Publisher 6.3 Jul 2019 Jul 2024 Not Available Indefinite
AERS Signal Management 1.0 Jul 2007 Dec 2012 Not Available Indefinite
CDC CDR & SCE 3.0 Clinical Development Center Apr 2010 Dec 2016 Not Available Indefinite
Clinical Data Repository Statistical Computing
Environment
CDC CDR 3.0 Apr 2010 Dec 2016 Not Available Indefinite
CDC SCE 2.5 Feb 2008 Feb 2011 Not Available Indefinite
CDC SCE 2.5.1 Sep 2008 Apr 2012 Not Available Indefinite
CDC SCE 2.5.1.1 Feb 2009 Apr 2012 Not Available Indefinite
CDC SCE 3.0 Apr 2010 Dec 2016 Not Available Indefinite
CDC SCE/CDR 2.1.3 Jul 2007 Apr 2012 Not Available Indefinite
CDC SMM/CDR 2.5 Clinical Development Center Apr 2008 Apr 2012 Not Available Indefinite
Submission Metadata Manager/Clinical Data
Repository
CDC SMM/CDR 2.5.1 Apr 2008 Apr 2012 Not Available Indefinite
CDC SMM/CDR 2.5.1.1 Feb 2009 Apr 2012 Not Available Indefinite
Central Coding 2.0 Jan 2008 Oct 2012 Not Available Indefinite
Central Coding 2.1 Dec 2008 Jul 2013 Not Available Indefinite
Central Coding 3.x Jan 2011 Jan 2018 Not Available Indefinite
Central Coding 6.2 Oct 2017 Oct 2022 Not Available Indefinite
Central Coding 6.3 Jul 2019 Jul 2024 Not Available Indefinite
Central Coding 7.0 Dec 2021 Dec 2026 Not Available Indefinite
Central Designer 1.2 Nov 2008 Apr 2011 Not Available Indefinite
Central Designer 1.3 May 2009 Dec 2012 Not Available Indefinite
Central Designer 1.4 Mar 2010 Jun 2013 Not Available Indefinite
Central Designer 2.x Feb 2013 Feb 2018 Not Available Indefinite
Central Designer 6.2 Oct 2017 Oct 2022 Not Available Indefinite
Central Designer 6.3 Jul 2019 Jul 2024 Not Available Indefinite
Central Designer 7.0 Dec 2021 Dec 2026 Not Available Indefinite
Clintrial English 4.6 Jul 2007 May 2013 Not Available Indefinite
Clintrial English 4.7 1 Feb 2009 Jul 2018 Not Available Indefinite
Clintrial Integration Solution (CIS) 4.5 Jun 2006 Jul 2012 Not Available Indefinite
Clintrial Integration Solution (CIS) 4.6.2 Jul 2009 Jul 2013 Not Available Indefinite
Clintrial Japanese 4.5 Feb 2006 Jul 2012 Not Available Indefinite
CRF Submit 6.2.1 Oct 2017 Oct 2022 Not Available Indefinite
CRF Submit English 2.2 Nov 2005 May 2011 Not Available Indefinite
CRF Submit English 2.3 Mar 2009 Jun 2011 Not Available Indefinite
CRF Submit English 3.x May 2010 Jul 2017 Not Available Indefinite
CRF Submit Japanese 2.1 Sep 2005 Apr 2012 Not Available Indefinite
Data Management Workbench 2.x Aug 2013 Dec 2021 Not Available Indefinite
Data Management Workbench 3.x 2 Oct 2020 Oct 2025 Not Available Indefinite
Empirica Gateway 2.1 May 2008 Aug 2012 Not Available Indefinite
Empirica Gateway 2.2 Oct 2008 Jul 2013 Not Available Indefinite
Empirica Gateway 2.3 Apr 2011 Apr 2016 Not Available Indefinite
Empirica Healthcare Analysis 1.0 Dec 2013 Dec 2018 Not Available Indefinite
Empirica Signal 7.1 Jul 2009 Jun 2012 Not Available Indefinite
Empirica Signal 7.2 Dec 2009 Dec 2012 Not Available Indefinite
Empirica Signal 7.3 Sep 2011 Sep 2016 Not Available Indefinite
Empirica Signal 8.x Sep 2014 Sep 2019 Not Available Indefinite
Empirica Signal 9.0 Sep 2019 Sep 2024 Not Available Indefinite
Empirica Signal 9.0 – 9.1 Sep 2019 Sep 2024 Not Available Indefinite
Empirica Signal 9.2 Dec 2021 Dec 2026 Not Available Indefinite
Empirica Study 8.0 Jul 2017 Jul 2022 Not Available Indefinite
Empirica Study/WebSDM 2.6 Dec 2007 Aug 2012 Not Available Indefinite
Empirica Study/WebSDM 3.0 Jun 2009 Jul 2013 Not Available Indefinite
Empirica Trace 4.1 Aug 2006 Jun 2012 Not Available Indefinite
Empirica Trace 4.2 Feb 2008 Jun 2013 Not Available Indefinite
Empirica Trace 4.3 Apr 2011 Apr 2016 Not Available Indefinite
InForm English 4.6 Oct 2007 Dec 2014 Not Available Indefinite
InForm English 5.0 Jun 2009 Mar 2013 Not Available Indefinite
InForm Japanese 4.3 Mar 2008 Dec 2011 Not Available Indefinite
InForm Japanese 4.7 Dec 2008 Dec 2011 Not Available Indefinite
Interactive Response Technology Forecasting 1.0 Sep 2009 Dec 2013 Not Available Indefinite
User Management Interface 1.0 (UMI) Sep 2009 Feb 2018 Not Available Indefinite
1 For Clintrial English 4.7.5, Premier Support will be provided through Jul 2021.
2 Premier Support for version 3.0 ends Dec 31st, 2021.
Argus Affiliate (LAM) 6.x May 2010 May 2015 Not Available Indefinite
Argus Affiliate (LAM) 7.x Apr 2011 Dec 2019 Not Available Indefinite
Argus Analytics 1.x Sep 2011 Sep 2016 Not Available Indefinite
Argus Analytics 7.x Apr 2013 Dec 2019 Not Available Indefinite
Argus Analytics 8.0 – 8.1 Feb 2015 Feb 2020 Not Available Indefinite
Argus Analytics 8.2 Sep 2018 Sep 2025 3 Not Available Indefinite
Argus Dossier (ePSUR) 6.x May 2010 May 2015 Not Available Indefinite
Argus Dossier (ePSUR) 7.x Apr 2011 Dec 2019 Not Available Indefinite
Argus EasyTrak 5.1.x Jan 2002 Not Available Not Available May 2012
Argus Enterprise Edition 7.x May 2011 Dec 2019 Not Available Indefinite
Argus Enterprise Edition 8.0 – 8.1 Feb 2015 Feb 2020 Not Available Indefinite
Argus Enterprise Edition 8.2 Sep 2018 Sep 2025 3 Not Available Indefinite
Argus Enterprise Edition 8.4.0 2 Oct 2022 Oct 2027 Not Available Indefinite
Argus Enterprise Edition 8.4.1 2 Aug 2023 Aug 2028 Not Available Indefinite
Argus Insight 6.x Sep 2010 Sep 2015 Not Available Indefinite
Argus Insight 7.x May 2011 Dec 2019 Not Available Indefinite
Argus Insight 8.0 – 8.1 Feb 2015 Feb 2020 Not Available Indefinite
Argus Insight 8.2 Sep 2018 Sep 2025 3 Not Available Indefinite
Argus Interchange (ESM) 6.x May 2010 May 2015 Not Available Indefinite
Argus Interchange (ESM) 7.x Apr 2011 Dec 2019 Not Available Indefinite
Argus Mart 1.x Apr 2013 Apr 2018 Not Available Indefinite
Argus Mart 7.x Sep 2013 Dec 2019 Not Available Indefinite
Argus Mart 8.0 – 8.1 Feb 2015 Feb 2020 Not Available Indefinite
Argus Mart 8.2 Sep 2018 Sep 2025 3 Not Available Indefinite
Argus Mart 8.4.0 Oct 2022 Oct 2027 Not Available Indefinite
Argus Mart 8.4.1 Aug 2023 Aug 2028 Not Available Indefinite
Argus PV Asset 4.1.x Oct 2004 Not Available Not Available Dec 2010
Argus Reconciliation 6.x May 2010 May 2015 Not Available Indefinite
Argus Reconciliation 7.x Apr 2011 Dec 2019 Not Available Indefinite
Argus Safety 6.x May 2010 May 2015 Not Available Indefinite
Argus Safety 7.x Apr 2011 Dec 2019 Not Available Indefinite
Argus Safety 8.0 – 8.1 Feb 2015 Feb 2020 Not Available Indefinite
Argus Safety 8.2 Sep 2018 Sep 2025 3 Not Available Indefinite
Argus Safety Japan 6.x May 2010 May 2015 Not Available Indefinite
Argus Safety Japan 7.x Apr 2011 Dec 2019 Not Available Indefinite
Argus Safety Japan 8.0 – 8.1 Feb 2015 Feb 2020 Not Available Indefinite
Argus Safety Japan 8.2 Sep 2018 Sep 2025 3 Not Available Indefinite
Argus Safety Japan 8.4.0 Oct 2022 Oct 2027 Not Available Indefinite
Argus Safety Japan 8.4.1 Aug 2023 Aug 2028 Not Available Indefinite
Argus Standard Edition 7.x Apr 2011 Dec 2019 Not Available Indefinite
Argus Standard Edition 8.0 – 8.1 Feb 2015 Feb 2020 Not Available Indefinite
Argus Standard Edition 8.2 Sep 2018 Sep 2025 3 Not Available Indefinite
Argus Standard Edition 8.4.0 1 Oct 2022 Oct 2027 Not Available Indefinite
Argus Standard Edition 8.4.1 1 Aug 2023 Aug 2028 Not Available Indefinite
Argus Unblinding (EOSU) 6.x May 2010 May 2015 Not Available Indefinite
Argus Unblinding (EOSU) 7.x Apr 2011 Dec 2019 Not Available Indefinite
Oracle Health Sciences Pharmacovigilance Sep 2011 Sep 2016 Not Available Indefinite
Operational Analytics 1.x
1 OracleHealth Science Argus Standard Edition includes: Oracle Argus Safety, Oracle Argus Interchange, Oracle Argus Affiliate,
Oracle Argus Dossier, Oracle Argus Reconciliation , Oracle Argus Unblinding.
2 Oracle Health Science Argus Enterprise Edition includes: Oracle Argus Safety, Oracle Argus Interchange, Oracle Argus
Affiliate, Oracle Argus Dossier, Oracle Argus Reconciliation , Oracle Argus Unblinding, Oracle Argus Insight, Oracle Argus
Analytics, Oracle Argus Mart.
3 PremierSupport has been extended from September 2023 through September 2025. During this period, error correction will
only apply to 8.2.3 and later versions.
Advantage 2006 SP2 MP2 Jul 2007 Dec 2010 Not Available Indefinite
Advantage 2006 SP3 Apr 2008 Dec 2010 Not Available Indefinite
Advantage 2006 SP4 Dec 2008 Dec 2010 Not Available Indefinite
Agile Customer Needs Management 1.0 May 2010 May 2015 Not Available Indefinite
Agile PLM PIP for Oracle E-Business Suite: D2R 3.4 Jun 2015 Jan 2020 Not Available Indefinite
Agile PLM PIP for Oracle E-Business Suite: D2R 3.5 Apr 2016 Jan 2021 Not Available Indefinite
Agile PLM PIP for Oracle E-Business Suite: D2R 3.6 Oct 2017 Jan 2022 Not Available Indefinite
Agile PLM PIP for Oracle SAP: D2R 3.4 Jun 2015 Jan 2020 Not Available Indefinite
Agile PLM PIP for Oracle SAP: D2R 3.5 May 2016 Jan 2021 Not Available Indefinite
Agile PLM PIP for Oracle SAP: D2R 3.6 May 2018 Dec 2021 Not Available Indefinite
AutoVue Electro-Mechanical Professional Version Sep 2007 Jul 2009 Not Available Indefinite
19.2 for Agile 9.2.2.1
Engineering Collaboration 1.3 Oct 2007 Oct 2010 Not Available Indefinite
Engineering Data Management 5.0.1 Nov 2002 Not Available Not Available Indefinite
Engineering Data Management 5.1.x Apr 2004 Not Available Not Available Indefinite
Engineering Data Management 6.0.1, 6.0.2, 6.0.3 Jul 2005 Not Available Not Available Indefinite
Engineering Data Management 6.0.x (6.0.4 and Jul 2005 Jul 2010 Not Available Indefinite
6.0.4+)
Engineering Data Management 6.1 Nov 2008 May 2015 Nov 2016 Indefinite
Engineering Data Management 6.1.3 Jan 2014 Jan 2019 Not Available Indefinite
Engineering Data Management 6.2 Jul 2015 Jul 2020 Not Available Indefinite
Engineering Data Management 6.2.1 Aug 2017 Aug 2025 Not Available Indefinite
Engineering Data Management axalant2000 Aug 2000 Not Available Not Available Indefinite
Engineering Data Management Engineering Jan 2008 Jan 2013 Jan 2016 Indefinite
Integrated Platform (EIP) 2.1.2
Engineering Data Management Engineering Nov 2008 Nov 2013 Nov 2016 Indefinite
Integrated Platform (EIP) 2.2
Product Lifecycle Analytics 3.3 Apr 2011 Apr 2016 Not Available Indefinite
Product Lifecycle Analytics 3.4 Mar 2015 Mar 2020 Not Available Indefinite
Product Lifecycle Analytics 3.5 Jan 2016 Jan 2021 Not Available Indefinite
Product Lifecycle Analytics 3.6 Apr 2017 Aug 2025 Not Available Indefinite
Product Collaboration Portlets UI Framework 9.0.x Jan 2004 Jul 2010 Not Available Indefinite
Product Lifecycle Management 9.2.1.3 Jan 2007 Jan 2009 Aug 2011 Indefinite
Product Lifecycle Management 9.2.1.4 (English) Jan 2007 Jan 2009 Aug 2011 Indefinite
Product Lifecycle Management 9.2.1.4 (French, Apr 2007 Apr 2009 Aug 2011 Indefinite
German, Chinese, Japanese)
Product Lifecycle Management 9.2.1.5 (English) May 2007 May 2009 Aug 2011 Indefinite
Product Lifecycle Management 9.2.1.6 Oct 2007 Oct 2012 Not Available Indefinite
Product Lifecycle Management 9.2.2 Mar 2007 Mar 2009 Not Available Indefinite
Product Lifecycle Management 9.2.2.1 Jul 2007 Jul 2012 Not Available Indefinite
Product Lifecycle Management 9.2.2.2 ENGL/L10N Nov 2007 Nov 2012 Nov 2015 Indefinite
(French, German, Chinese – Simplified/Traditional
and Japanese)
Product Lifecycle Management 9.2.2.3 ENGL/L10N Feb 2008 Feb 2013 Feb 2016 Indefinite
(French, German, Chinese – Simplified/Traditional
and Japanese)
Product Lifecycle Management 9.2.2.4 (English) May 2008 May 2013 May 2016 Indefinite
Product Lifecycle Management 9.3.0 Jun 2009 Jun 2014 Jun 2017 Indefinite
Product Lifecycle Management 9.3.1 Sep 2010 Sep 2015 Sep 2018 Indefinite
Product Lifecycle Management 9.3.2 Jan 2013 Jan 2018 Not Available Indefinite
Product Lifecycle Management 9.3.3 Oct 2013 Oct 2018 Oct 2021 Indefinite
Product Lifecycle Management 9.3.4 Jan 2015 Jan 2020 Not Available Indefinite
Product Lifecycle Management 9.3.5 Jan 2016 Jan 2021 Not Available Indefinite
Product Lifecycle Management 9.3.6 1, 2 Jan 2017 Dec 2027 Not Available Indefinite
1 MCAD for SolidWorks will end Premier Support August 2025. Other releases of the Product Lifecycle Management MCAD
connectors currently follow the dates of the Product Life Cycle Management release that they support. The Oracle AutoVue for
Agile Product Lifecycle Management product follows the AutoVue lifetime support policy timelines.
2 As of June 1st, 2023, support for Agile PLM Mobile Applications will be limited to Sustaining Support.
Product Lifecycle Management Business Jan 2008 Jan 2013 Jan 2016 Indefinite
Intelligence (BI) 2.1.2
Product Lifecycle Management Business Sep 2008 Sep 2013 Sep 2016 Indefinite
Intelligence 3.0
Product Lifecycle Management Business Apr 2009 Apr 2014 Not Available Indefinite
Intelligence 3.1
Product Lifecycle Management Business Mar 2010 Mar 2015 Not Available Indefinite
Intelligence 3.2
Product Lifecycle Management Data Mart 2.1.2 Jan 2008 Jan 2013 Jan 2016 Indefinite
Product Lifecycle Management Data Mart 3.0 May 2008 May 2013 May 2016 Indefinite
Product Lifecycle Management Data Mart 3.2 Mar 2010 Mar 2015 Not Available Indefinite
Product Portfolio Management Analytics 2.1 Apr 2007 Oct 2007 Not Available Indefinite
Product Portfolio Management Analytics 2.1.1 Jul 2007 Apr 2008 Not Available Indefinite
Product Portfolio Management Analytics 9.2.1 LA2 Jul 2006 Oct 2007 Not Available Indefinite
Product Portfolio Management Portlets 9.0.x Jan 2004 Jul 2010 Not Available Indefinite
Product Portfolio Management, Product Quality Jul 2006 Oct 2007 Not Available Indefinite
Management, and Product Collaboration Data
Marts 9.2.1 LA2
Product Portfolio Management, Product Quality Oct 2006 Oct 2008 Not Available Indefinite
Management, and Product Collaboration Data
Marts 9.2.1 LA3
Product Portfolio Management, Product Quality Apr 2007 Oct 2007 Not Available Indefinite
Management, and Product Collaboration Data
Marts 2.1
Product Portfolio Management, Product Quality Jul 2007 Oct 2008 Not Available Indefinite
Management, and Product Collaboration Data
Marts 2.1.1
Product Quality Management Analytics 2.1 Apr 2007 Oct 2007 Not Available Indefinite
Product Quality Management Analytics 2.1.1 Jul 2007 Oct 2008 Not Available Indefinite
Product Quality Management Analytics 9.2.1 LA3 Oct 2006 Oct 2008 Not Available Indefinite
We are committed to providing upgrade paths to the latest release of Oracle Fusion Applications (starting with 11g R2) from the
latest major release of Oracle’s Agile Product Lifecycle Management applications.
For releases earlier than the latest release, customers can use upgrade scripts to move to the latest release that has a direct
path to Oracle Fusion Applications. We will evaluate all other upgrade path requests based on customer requirements.
Oracle Agile Product Lifecycle Management for Apr 2007 Apr 2009 Apr 2010 Indefinite
Process 5.0
Oracle Agile Product Lifecycle Management for Aug 2007 Aug 2009 Aug 2010 Indefinite
Process 5.1
Oracle Agile Product Lifecycle Management for Feb 2008 Feb 2013 Feb 2016 Indefinite
Process 5.2
Oracle Agile Product Lifecycle Management for Sep 2009 Sep 2014 Sep 2017 Indefinite
Process 6.0
Oracle Agile Product Lifecycle Management for Nov 2011 Nov 2016 Not Available Indefinite
Process 6.1
Oracle Agile Product Lifecycle Management for Jan 2013 Jan 2018 Not Available Indefinite
Process 6.1.1
Oracle Agile Product Lifecycle Management for Apr 2015 Apr 2020 Not Available Indefinite
Process 6.2
Oracle Agile Product Lifecycle Management for Apr 2016 Apr 2021 Not Available Indefinite
Process 6.2.1
Oracle Agile Product Lifecycle Management for May 2017 May 2022 Not Available Indefinite
Process 6.2.2
Oracle Agile Product Lifecycle Management for Apr 2018 Apr 2023 Not Available Indefinite
Process 6.2.3
Oracle Agile Product Lifecycle Management for May 2022 May 2027 Not Available Indefinite
Process 6.2.4
Oracle Agile Product Lifecycle Management for Process 6.0, 6.1.1, 6.2 and 6.2.2 contains the following products: Agile
Formulation and Compliance for Process, Agile New Product Development & Introduction for Process, Agile Product Data
Management for Process, Agile Product Quality Management for Process and Agile Product Supplier Collaboration for Process.
For Agile Product Lifecycle Management for Process products, previous service pack releases will be supported for six months
after the release date of a new service pack. Releases not detailed in the chart above will receive indefinite Sustaining Support.
We are committed to providing upgrade paths to the latest release of Oracle Fusion Applications (starting with 11g R2) from the
latest major release of applications. For releases earlier than the latest release, customers can use upgrade scripts to move to
the latest release that has a direct path to Oracle Fusion Applications. We will evaluate all other upgrade path requests based
on customer requirements.
AutoVue VueLink 19.0 for Documentum Oct 2005 Dec 2007 Not Available Indefinite
AutoVue VueLink 19.1 for Documentum Nov 2006 Nov 2008 Not Available Indefinite
AutoVue VueLink 19.2 for Documentum Nov 2007 Nov 2010 Not Available Indefinite
AutoVue VueLink 19.3 for Documentum Oct 2008 Oct 2011 Not Available Indefinite
AutoVue VueLink 19.3.1 for Documentum Apr 2009 Apr 2012 Not Available Indefinite
AutoVue VueLink 19.0 for Matrix Feb 2006 Feb 2008 Not Available Indefinite
AutoVue VueLink 19.1c1 for Matrix Apr 2007 Apr 2009 Not Available Indefinite
AutoVue VueLink 19.2 for ENOVIA MatrixOne Jan 2008 Jan 2010 Not Available Indefinite
AutoVue Vuelink 19.2.1 for ENOVIA MatrixOne May 2008 May 2010 Not Available Indefinite
AutoVue Vuelink 19.3 for ENOVIA MatrixOne May 2008 May 2010 Not Available Indefinite
AutoVue VueLink 19.1 for OpenText Sep 2006 Sep 2008 Not Available Indefinite
AutoVue VueLink 19.1 for SAP PLM Dec 2006 Dec 2008 Not Available Indefinite
AutoVue VueLink 19.2 for SAP PLM Aug 2007 Oct 2009 Not Available Indefinite
AutoVue VueLink 19.1 for SharePoint Nov 2006 Nov 2008 Not Available Indefinite
AutoVue VueLink 19.1c1 for SharePoint Jan 2007 Jan 2009 Not Available Indefinite
AutoVue VueLink 19.2 for SharePoint Dec 2007 Jun 2011 Not Available Indefinite
AutoVue VueLink 19.2 for Universal Content Apr 2008 Apr 2010 Not Available Indefinite
Management
AutoVue VueLink 19.3 for Universal Content Aug 2009 Aug 2011 Not Available Indefinite
Management
AutoVue VueLink 20.0 for Universal Content Jan 2011 Jan 2016 Not Available Indefinite
Management
AutoVue VueLink 20.1 for Universal Content Dec 2011 Dec 2016 Not Available Indefinite
Management
AutoVue 20.0 Document Print Service Apr 2010 Apr 2012 Not Available Indefinite
AutoVue 20.1 Document Print Service Mar 2011 Mar 2016 Not Available Indefinite
AutoVue 20.2 Document Print Service Mar 2012 Mar 2017 Not Available Indefinite
The"Oracle AutoVue for Agile Product Lifecycle Management" product follows the AutoVue lifetime support policy timelines.
Oracle Pedigree and Serialization Manager 1.0 Jul 2010 Jul 2015 Not Available Indefinite
Oracle Pedigree and Serialization Manager 1.1 Jan 2011 Jan 2016 Not Available Indefinite
Oracle Pedigree and Serialization Manager 1.2 Sep 2013 Sep 2018 Not Available Indefinite
Oracle Pedigree and Serialization Manager 2.0 Mar 2015 Mar 2020 Not Available Indefinite
Oracle Pedigree and Serialization Manager 2.1 Apr 2017 Apr 2022 Not Available Indefinite
Oracle Pedigree and Serialization Manager 2.2 Aug 2017 Aug 2022 Not Available Indefinite
Enterprise Taxation Management 2.1.5 Dec 2007 Dec 2012 Not Available Indefinite
Enterprise Taxation Management 2.2.0 Mar 2009 Mar 2014 Not Available Indefinite
Enterprise Taxation and Policy Management 2.3.0 Feb 2011 Feb 2016 Not Available Indefinite
Enterprise Taxation and Policy Management 2.3.1 Jan 2012 Jan 2017 Not Available Indefinite
Tax Analytics 1.1 Mar 2011 Mar 2016 Not Available Indefinite
Tax Analytics 2.0 Oct 2012 Oct 2017 Not Available Indefinite
Public Sector Revenue Management 2.4.0 Oct 2013 Oct 2018 Not Available Indefinite
Public Sector Revenue Management 2.5 Feb 2016 Feb 2021 Feb 2024 Indefinite
Enterprise Taxation and Policy Management Self Oct 2012 Oct 2017 Not Available Indefinite
Service 1.0
Public Sector Revenue Management Self Service Jun 2014 Jun 2019 Not Available Indefinite
1.1.0
Public Sector Revenue Management Self Service 2.5 Apr 2016 Apr 2021 Not Available Indefinite
Unless otherwise noted, support is provided for the latest maintenance update. Previous maintenance updates (3rd digit
releases) will be supported for six months after the release date of a new maintenance update. Previous Service Packs (4th
digit release) will be supported for three months after the release of a new Service Pack.
Single fixes are only available on supported Service Packs. Patch bundles (5th digit release) are only available on supported
Service Packs. Releases not detailed within the above chart will receive indefinite Sustaining Support.
Fusion Governance, Risk, and Compliance Dec 2007 Dec 2012 Not Available Indefinite
Intelligence 1.x
Fusion Governance, Risk, and Compliance Aug 2008 Aug 2013 Not Available Indefinite
Intelligence 2.x
Fusion Governance, Risk, and Compliance May 2010 May 2015 Not Available Indefinite
Intelligence 3.x 1
Enterprise Governance, Risk, and Compliance Oct 2009 Sep 2016 Oct 2017 Indefinite
Manager 8.x 1
Governance, Risk, and Compliance Manager 7.x Nov 2006 Jun 2012 Nov 2013 Indefinite
Application Access Controls Governor 7.2 and Mar 2007 Sep 2010 Not Available Indefinite
above 2
Application Access Controls Governor Content Mar 2007 Not Available Not Available Indefinite
Library 7.2 and above
Application Access Controls Governor 8.x 1 Apr 2008 Sep 2016 Not Available Indefinite
Configuration Controls Governor 5.x 1,3 Dec 2005 Sep 2016 Not Available Indefinite
Transaction Controls Governor 7.2 and above 4 Mar 2007 Sep 2010 Not Available Indefinite
Enterprise Transaction Controls Governor 8.x 1 Apr 2008 Sep 2016 Not Available Indefinite
Preventive Controls Governor 7.x 1,5 Mar 2007 May 2015 Not Available Indefinite
1 For Governance, Risk and Compliance releases, Severity 1 fixes will be provided during Sustaining Support through May 2025.
Please see the Oracle Technical Support Policies document for terms and details.
2 Designates the Oracle-branded releases of LogicalApps ACTIVE Governance Access Governor 7.2 (without prebuilt Controls
Library) product.
3 Designates the Oracle-branded releases of LogicalApps Integra Apps 5.1 (including Integra Metabuilder 5.1) product
4 Designates the Oracle-branded releases of LogicalApps ACTIVE Governance Policy Governor 7.2 product.
5 Designates the Oracle-branded releases of LogicalApps ACTIVE Governance Data Governor 7.2 and Embedded Agent 7.2
products.
Integra Apps 5.1 1 Dec 2005 Dec 2010 Not Available Indefinite
Integra Codebase 4.2 Jan 2007 Dec 2010 Not Available Indefinite
Integra Access 5.1 Dec 2006 Not Available Not Available Dec 2009
ACTIVE Governance 7.1 3 Oct 2006 Sep 2009 Not Available Indefinite
ACTIVE Governance 7.2 3 Mar 2007 Sep 2010 Not Available Indefinite
ACTIVE Access Governor Content Library 7.1 Oct 2006 Not Available Not Available Indefinite
ACTIVE Access Governor Content Library 7.2 Mar 2007 Not Available Not Available Indefinite
1 Including Integra Metabuilder 5.1
2 Including any combination of AppsForm, AppsFlow, and AppsAudit
3 Including any combination of ACTIVE Access Governor, ACTIVE Policy Governor, ACTIVE Data Governor, or the ACTIVE
Governance Platform Embedded Agent, and not including any prebuilt Controls Libraries.
Insurance Calculation Engine 9 Dec 2013 Dec 2018 Dec 2021 Indefinite
Insurance New Business (J2EE) 2 Jun 2011 Jun 2016 Jun 2019 Indefinite
Insurance Policy Administration System (J2EE) Jun 2008 Jun 2011 Jun 2012 Indefinite
8.016.43.0
Insurance Policy Administration System (J2EE) 9.0 Jun 2011 Jun 2016 Jun 2019 Indefinite
Insurance Policy Administration System (J2EE) 9.6 Jan 2013 Jan 2018 Jan 2021 Indefinite
Insurance Policy Administration System (J2EE) 9.7 May 2013 May 2018 May 2021 Indefinite
Insurance Policy Administration System (J2EE) 10.0 Oct 2013 Oct 2018 Oct 2021 Indefinite
Insurance Policy Administration System (J2EE) 10.1 Jun 2014 Jun 2019 Jun 2022 Indefinite
Insurance Policy Administration System (J2EE) 10.2 Aug 2015 Aug 2020 Aug 2023 Indefinite
Insurance Policy Administration System (J2EE) 11 Dec 2016 Dec 2021 Dec 2024 Indefinite
Insurance Policy Administration System (J2EE) 11.1 Dec 2017 Dec 2022 Dec 2025 Indefinite
Insurance Policy Administration System (J2EE) 11.2 Aug 2018 Aug 2023 Aug 2026 Indefinite
Insurance Policy Administration System (J2EE) 11.3 Jun 2020 Jun 2025 Jun 2028 Indefinite
Insurance Policy Administration System (J2EE) 12.0 Dec 2023 Dec 2028 Dec 2031 Indefinite
Insurance Policy Administration Operational Data Jul 2017 Jul 2022 Jul 2024 Indefinite
Store 1.0
Insurance Business Rules Palette 12.0 Dec 2023 Dec 2028 Dec 2031 Indefinite
Integrated Business Planning 2.x Jun 2005 Dec 2008 Not Available Dec 2009
Integrated Business Planning 3.x Sep 2006 Dec 2010 Dec 2011 Indefinite
Oracle Strategic Operational Planning 3.3 Jan 2008 Dec 2010 Dec 2011 Indefinite
Oracle Strategic Operational Planning 3.4 Jan 2008 Dec 2010 Dec 2011 Indefinite
Beginning with the 11.1.x release, Oracle Strategic Operational Planning is part of the Oracle Enterprise Performance
Management suite. Please see the Hyperion Oracle Enterprise Performance Management Releases section of this document
for information on these releases.
Charts 5.x Oct 2006 Not Available Not Available Not Available
Charts 6.x Jan 2008 Not Available Not Available Not Available
Charts Designer 5.x Oct 2006 Not Available Not Available Not Available
Charts Designer 6.x Jan 2008 Not Available Not Available Not Available
Contract Manager 11.1 and prior Apr 2007 Not Available Not Available Dec 2009
Contract Manager 12.0 Apr 2008 Not Available Not Available Dec 2009
Cost Manager 6.1 and prior Jan 2008 Not Available Not Available Not Available
Evolve 8.6 Nov 2006 Not Available Not Available Dec 2009
Evolve 8.9 Nov 2007 Not Available Not Available Dec 2013
Evolve 9.0 Nov 2008 Nov 2011 Not Available Dec 2013
Inspire 6.0.2 and prior Aug 2008 Not Available Not Available Sep 2009
P3 Project Planner 3.x Apr 2001 Not Available Not Available Indefinite
P6 5.0 and prior Jul 2005 Not Available Not Available Sep 2009
P6 6.1 and 6.0 Dec 2007 Not Available Not Available Dec 2009
P6 Enterprise Reporting Database 6.1 and prior Dec 2007 Not Available Not Available May 2009
Pertmaster 8.2 and prior Apr 2008 Not Available Not Available Dec 2009
Primavera Contract Management 12.1 Nov 2008 Nov 2011 Not Available Indefinite
Primavera Contract Management 13.x Oct 2009 Jun 2015 Not Available Indefinite
Primavera Earned Value Management 6.2 Nov 2008 Sept 2009 Not Available Indefinite
Primavera P6 Enterprise Project Portfolio Nov 2008 Nov 2013 Not Available Indefinite
Management 6.2
Primavera P6 Enterprise Project Portfolio Oct 2009 Oct 2015 Not Available Indefinite
Management 7.0
Primavera P6 Enterprise Project Portfolio Nov 2010 Nov 2015 Not Available Indefinite
Management 8.0
Primavera P6 Enterprise Project Portfolio May 2011 May 2016 Not Available Indefinite
Management 8.1
Primavera P6 Enterprise Project Portfolio Dec 2011 Dec 2016 Not Available Indefinite
Management 8.2
Primavera P6 Enterprise Project Portfolio Mar 2013 Mar 2018 Not Available Indefinite
Management 8.3
Primavera P6 Enterprise Project Portfolio Sep 2014 Sep 2019 Not Available Indefinite
Management 8.4
Primavera P6 Enterprise Project Portfolio Mar 2015 Mar 2020 Not Available Indefinite
Management 15.x
Primavera P6 Enterprise Project Portfolio Mar 2016 Mar 2021 Not Available Indefinite
Management 16.x
Primavera P6 Enterprise Project Portfolio Jul 2017 Jul 2022 Not Available Indefinite
Management 17.x
Primavera P6 Enterprise Project Portfolio Aug 2018 Aug 2023 Not Available Indefinite
Management 18.x
Primavera P6 Enterprise Project Portfolio Dec 2019 Dec 2024 Not Available Indefinite
Management 19.x
Primavera P6 Enterprise Project Portfolio Dec 2020 Dec 2025 Not Available Indefinite
Management 20.x
Primavera P6 Enterprise Project Portfolio Dec 2021 Dec 2026 Not Available Indefinite
Management 21.x
Primavera P6 Enterprise Project Portfolio Dec 2022 Dec 2027 Not Available Indefinite
Management 22.x
Primavera P6 Professional Project Management 5.0 Jul 2005 Not Available Not Available Sep 2009
and prior
Primavera P6 Professional Project Management 6.0 Jul 2007 Not Available Not Available Dec 2009
Primavera P6 Professional Project Management 6.1 Dec 2007 Not Available Not Available Dec 2009
Primavera P6 Professional Project Management 6.2 Nov 2008 Nov 2013 Not Available Indefinite
Primavera P6 Professional Project Management 7.0 Oct 2009 Oct 2015 Not Available Indefinite
Primavera P6 Professional Project Management 8.1 May 2011 May 2016 Not Available Indefinite
Primavera P6 Professional Project Management 8.2 Dec 2011 Dec 2016 Not Available Indefinite
Primavera P6 Professional Project Management 8.3 Mar 2013 Mar 2018 Not Available Indefinite
Primavera P6 Professional Project Management 8.4 Sep 2014 Sep 2019 Not Available Indefinite
Primavera P6 Professional Project Management 15.x Mar 2015 Mar 2020 Not Available Indefinite
Primavera P6 Professional Project Management 16.x Mar 2016 Mar 2021 Not Available Indefinite
Primavera P6 Professional Project Management 17.x Jul 2017 Jul 2022 Not Available Indefinite
Primavera P6 Professional Project Management 18.x Aug 2018 Aug 2023 Not Available Indefinite
Primavera P6 Professional Project Management 19.x Dec 2019 Dec 2024 Not Available Indefinite
Primavera P6 Professional Project Management 20.x Dec 2020 Dec 2025 Not Available Indefinite
Primavera P6 Professional Project Management 21.x Dec 2021 Dec 2026 Not Available Indefinite
Primavera P6 Professional Project Management 22.x Dec 2022 Dec 2027 Not Available Indefinite
ProSight 7.5 and prior Apr 2008 Not Available Not Available Dec 2009
SureTrak 3.0.x Jul 2004 Not Available Not Available Nov 2020
Primavera Risk Analysis 8.5 Nov 2008 Nov 2011 Not Available Dec 2012
Primavera Risk Analysis 8.7 Mar 2010 Mar 2018 Not Available Indefinite
Primavera Portfolio Management 7.5 Nov 2008 Nov 2011 Not Available Dec 2012
Primavera Portfolio Management 8.0 Mar 2010 Mar 2015 Not Available Indefinite
Primavera Portfolio Management 9.x Aug 2011 Aug 2016 Not Available Indefinite
Primavera Portfolio Management 15.x Jun 2015 Jun 2020 Not Available Indefinite
Primavera Portfolio Management 16.x Mar 2016 Mar 2021 Not Available Indefinite
Primavera Portfolio Management 18.x May 2018 May 2023 Not Available Indefinite
Primavera Portfolio Management 19.x Dec 2019 Dec 2024 Not Available Indefinite
Primavera Portfolio Management 20.x Dec 2020 Dec 2025 Not Available Indefinite
Primavera Capital Planning and Investment Control Nov 2008 Nov 2011 Not Available Dec 2012
Budgeting 7.5
Primavera Capital Planning and Investment Control Jan 2010 Jan 2015 Not Available Indefinite
Budgeting 12.x
Primavera Capital Planning and Investment Control Jan 2011 Jan 2016 Not Available Indefinite
Budgeting 13.x
Primavera Capital Planning and Investment Control Apr 2012 Apr 2017 Not Available Indefinite
Budgeting 14.x
Primavera Capital Planning and Investment Control Jul 2015 Jul 2020 Not Available Indefinite
Budgeting 15.x
Primavera P6 Reporting Database 2.0 Apr 2010 Apr 2015 Not Available Indefinite
Primavera P6 Reporting Database 2.1 Nov 2010 Nov 2015 Not Available Indefinite
Primavera P6 Reporting Database 2.2 May 2011 May 2016 Not Available Indefinite
Primavera P6 Reporting Database 3.0 Dec 2011 Dec 2016 Not Available Indefinite
Primavera P6 Reporting Database 3.1 Apr 2013 Apr 2018 Not Available Indefinite
Primavera P6 Reporting Database 3.2 Nov 2013 Nov 2018 Not Available Indefinite
Primavera P6 Reporting Database 3.3 Mar 2014 Mar 2019 Not Available Indefinite
Primavera P6 Reporting Database 3.4 Sep 2014 Sep 2019 Not Available Indefinite
Primavera P6 Reporting Database 6.2 Nov 2008 Nov 2013 Not Available Indefinite
Primavera P6 Analytics 1.0 Apr 2010 Apr 2015 Not Available Indefinite
Primavera P6 Analytics 1.1 Nov 2010 Nov 2015 Not Available Indefinite
Primavera P6 Analytics 1.2 May 2011 May 2016 Not Available Indefinite
Primavera P6 Analytics 2.0 Dec 2011 Dec 2016 Not Available Indefinite
Primavera P6 Analytics 3.1 Jan 2013 Jan 2018 Not Available Indefinite
Primavera P6 Analytics 3.2 Nov 2013 Nov 2018 Not Available Indefinite
Primavera P6 Analytics 3.3 Mar 2014 Mar 2019 Not Available Indefinite
Primavera P6 Analytics 3.4 Sep 2014 Sep 2019 Not Available Indefinite
Primavera Analytics 15.x Mar 2015 Mar 2020 Not Available Indefinite
Primavera Analytics 16.x Mar 2016 Mar 2021 Not Available Indefinite
Primavera Analytics 17.x Jul 2017 Jul 2022 Not Available Indefinite
Primavera Analytics 18.x Aug 2018 Aug 2023 Not Available Indefinite
Primavera Analytics 19.x Dec 2019 Dec 2024 Not Available Indefinite
Primavera Analytics 20.x Dec 2020 Dec 2025 Not Available Indefinite
Primavera Analytics 21.x Dec 2021 Dec 2026 Not Available Indefinite
Primavera Analytics 22.x Dec 2022 Dec 2027 Not Available Indefinite
Primavera Gateway 1.0 Mar 2013 Mar 2018 Not Available Indefinite
Primavera Gateway 1.1 Apr 2014 Apr 2019 Not Available Indefinite
Primavera Gateway 14.2 Sep 2014 Sep 2019 Not Available Indefinite
Primavera Gateway 15.x Mar 2015 Mar 2020 Not Available Indefinite
Primavera Gateway 16.x Mar 2016 Mar 2021 Not Available Indefinite
Primavera Gateway 17.x Jul 2017 Jul 2022 Not Available Indefinite
Primavera Gateway 18.x Aug 2018 Aug 2023 Not Available Indefinite
Primavera Gateway 19.x Dec 2019 Dec 2024 Not Available Indefinite
Primavera Gateway 20.x Dec 2020 Dec 2025 Not Available Indefinite
Primavera Gateway 21.x Dec 2021 Dec 2026 Not Available Indefinite
Primavera Prime 14.x Mar 2014 Mar 2019 Not Available Indefinite
Primavera Prime 15.x Mar 2015 Mar 2020 Not Available Indefinite
Primavera Prime 16.x Mar 2016 Mar 2021 Not Available Indefinite
Primavera Inspire for SAP 6.0.4 Nov 2008 Nov 2013 Not Available Indefinite
Primavera Inspire for SAP 8.0 Jun 2012 Jun 2017 Not Available Indefinite
Primavera Web Services 6.2 Nov 2008 Nov 2013 Not Available Indefinite
Primavera Unifier 9.9.1 Sep 2012 May 2013 Not Available Indefinite
Primavera Unifier 9.10 Oct 2012 Oct 2017 Not Available Indefinite
Primavera Unifier 9.11 Dec 2012 Dec 2017 Not Available Indefinite
Primavera Unifier 9.12 Apr 2013 Apr 2018 Not Available Indefinite
Primavera Unifier 9.13 Aug 2013 Aug 2018 Not Available Indefinite
Primavera Unifier 9.14 Dec 2013 Dec 2018 Not Available Indefinite
Primavera Unifier 10.x Jun 2014 Jun 2019 Not Available Indefinite
Primavera Unifier 15.x Mar 2015 Mar 2020 Not Available Indefinite
Primavera Unifier 16.x Mar 2016 Mar 2021 Not Available Indefinite
Primavera Unifier 17.x Jul 2017 Jul 2022 Not Available Indefinite
Primavera Unifier 18.x Aug 2018 Aug 2023 Not Available Indefinite
Primavera Unifier 19.x Dec 2019 Dec 2024 Not Available Indefinite
Primavera Unifier 20.x Dec 2020 Dec 2025 Not Available Indefinite
Primavera Unifier 21.x Dec 2021 Dec 2026 Not Available Indefinite
Primavera Unifier 22.x Dec 2022 Dec 2027 Not Available Indefinite
Instantis EnterpriseTrack 7.1 Nov 2010 Not Available Not Available Indefinite
Instantis EnterpriseTrack 7.5 May 2011 Not Available Not Available Indefinite
Instantis EnterpriseTrack 8.0 Mar 2012 Not Available Not Available Indefinite
Instantis EnterpriseTrack 8.0.6 Feb 2013 Feb 2018 Not Available Indefinite
Instantis EnterpriseTrack 8.5 Jun 2013 Jun 2018 Not Available Indefinite
Instantis EnterpriseTrack 8.6 Sep 2013 Sep 2018 Not Available Indefinite
Instantis EnterpriseTrack 8.7 Mar 2014 Mar 2019 Not Available Indefinite
Instantis EnterpriseTrack 9.x Dec 2014 Dec 2019 Not Available Indefinite
Instantis EnterpriseTrack 15.x Jun 2015 Jun 2020 Not Available Indefinite
Instantis EnterpriseTrack 16.x Jun 2016 Jun 2021 Not Available Indefinite
Instantis EnterpriseTrack 17.x Jan 2017 Jan 2022 Not Available Indefinite
UPK 2.0.x 8.0.2 Dec 2003 Not Available Not Available Not Available
UPK 2.0.x 8.0.3 May 2004 Not Available Not Available Not Available
UPK 2.5.x 8.5.0 May 2004 Not Available Not Available Not Available
UPK 2.5.x 8.5.1 Aug 2004 Not Available Not Available Not Available
UPK 2.5.x 8.5.3 Oct 2004 Not Available Not Available Not Available
UPK 2.5.x 8.5.4 Jan 2005 Not Available Not Available Not Available
UPK 2.6.x 8.6.0 Apr 2005 Not Available Not Available Not Available
UPK 2.6.x 8.6.1 Apr 2005 Not Available Not Available Not Available
UPK 2.6.x 8.6.2 Jul 2005 Not Available Not Available Not Available
UPK 2.6.x 8.6.3 Oct 2005 Not Available Not Available Not Available
UPK 2.7.x 8.7.0 Nov 2005 Not Available Not Available Not Available
UPK 2.7.x 8.7.1 Feb 2006 Not Available Not Available Not Available
UPK 2.7.x 8.7.2 Jul 2006 Not Available Not Available Not Available
UPK 2.7.x 8.7.3 Aug 2006 Not Available Not Available Not Available
UPK 2.7.x 8.7.4 Mar 2007 Not Available Not Available Not Available
UPK 2.7.x 8.7.5 May 2007 Not Available Not Available Not Available
UPK 3.0.x 9.0.0 Mar 2007 Not Available Not Available Not Available
UPK 3.1.x 9.1.0 Aug 2007 Not Available Not Available Not Available
UPK 3.1.x 9.1.5 Dec 2007 Not Available Not Available Not Available
UPK 3.1.x 9.1.6 Apr 2008 Not Available Not Available Not Available
UPK 3.1.x 9.1.7 Aug 2008 Not Available Not Available Not Available
OnDemand Personal Navigator 6.0 May 2001 Not Available Not Available Not Available
OnDemand Personal Navigator 6.0.1 Sep 2001 Not Available Not Available Not Available
OnDemand Personal Navigator 6.0.2 Jan 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.2 Jan 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.1 Jan 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.3 Feb 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.4 Mar 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.5 Apr 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.6 May 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.9.0 Jun 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.6 (Japanese) Jul 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.7 Aug 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.8 Aug 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.9 Sep 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.10 Oct 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.11 Nov 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 6.5.12 Feb 2003 Not Available Not Available Not Available
OnDemand Personal Navigator 7.0.0 Oct 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 7.0.1 Dec 2002 Not Available Not Available Not Available
OnDemand Personal Navigator 7.0.2 Feb 2003 Not Available Not Available Not Available
OnDemand Personal Navigator 7.5.0 Apr 2003 Not Available Not Available Indefinite
OnDemand Personal Navigator 7.5.1 May 2003 Not Available Not Available Indefinite
OnDemand Personal Navigator 7.5.2 Jun 2003 Not Available Not Available Indefinite
OnDemand Personal Navigator 7.5.3 Aug 2003 Not Available Not Available Indefinite
OnDemand Personal Navigator 7.5.4 Nov 2003 Not Available Not Available Indefinite
OnDemand Personal Navigator 8.0.0 Sep 2003 Not Available Not Available Indefinite
OnDemand Personal Navigator 8.0.1 Oct 2003 Not Available Not Available Indefinite
OnDemand Personal Navigator 9.1.7 Sep 2008 Dec 2009 Not Available Indefinite
Knowledge Pathways 4.0 Jul 2002 Not Available Not Available Not Available
Knowledge Pathways 4.5 Sep 2005 Not Available Not Available Indefinite
Knowledge Pathways 4.6 Aug 2006 Not Available Not Available Indefinite
Knowledge Pathways 5.0 Aug 2007 Not Available Not Available Indefinite
Knowledge Pathways 5.1 Jan 2008 Not Available Not Available Indefinite
Knowledge Pathways 5.1.1 Aug 2008 Not Available Not Available Not Available
Knowledge Pathways 5.1.2 Aug 2008 Aug 2010 Not Available Indefinite
CustomDoc 3.6A Apr 1999 Not Available Not Available May 2011
Presenter 4.3 Sep 2006 Not Available Not Available Not Available
Presenter 4.6 Nov 2006 Not Available Not Available Not Available
Presenter 4.6 r1 Dec 2006 Not Available Not Available Not Available
Presenter 4.7 Mar 2007 Not Available Not Available Not Available
Presenter 4.8 Mar 2008 Oct 2009 Not Available Not Available
Migration path for Global Knowledge Software UPK is to use Oracle's existing product Oracle User Productivity Kit.
Oracle User Productivity Kit 3.1.7 Nov 2008 Dec 2009 Not Available Indefinite
Oracle User Productivity Kit 3.5 Feb 2009 Dec 2009 Not Available Indefinite
Oracle User Productivity Kit 3.6.1 Feb 2010 Feb 2015 Feb 2018 Indefinite
Oracle User Productivity Kit 11.0 Jul 2011 Jul 2016 Jul 2019 Indefinite
Oracle User Productivity Kit 11.1 Mar 2012 Mar 2017 Mar 2020 Indefinite
Oracle User Productivity Kit 12.1 Apr 2014 Dec 2022 Not Available Indefinite
Oracle User Productivity Kit Professional’s Nov 2008 Nov 2010 Not Available Indefinite
Knowledge Pathways 5.1.2
Oracle User Productivity Kit Professional’s Feb 2009 Feb 2011 Not Available Indefinite
Knowledge Pathways 5.5
Accesscommander 1.4.6 and prior 1 Nov 2005 Not Available Not Available May 2019
Agency QuickView 3.0 and prior 1 Dec 2004 Not Available Not Available Dec 2010
Calligo 5.2 and prior Apr 2005 Not Available Not Available Not Available
Calligo 5.3, 5.4 Patch 1 – 14 1 Jan 2006 Not Available Not Available Indefinite
Calligo 5.4 Patch 15 Oct 2008 Not Available Dec 2009 Indefinite
Carrier QuickView 3.1 and prior 1 Oct 2004 Not Available Not Available Dec 2010
Commcommander 2.1.0 and prior 1 Nov 2004 Not Available Not Available Apr 2010
Commcommander 2.1.2 1 Apr 2009 Not Available Apr 2010 May 2019
Communication Utilities (DFXVBFIX and Jan 1992 Not Available Not Available Apr 2018
DFXVBPUT) 1.0.1 1
Control Panel 5.2.4 Mar 2007 Mar 2012 Mar 2015 May 2019
Control Panel 5.2.3 and prior 1 Dec 2006 Not Available Not Available Apr 2010
DCF/PLUS 3.2 and prior Dec 1994 Not Available Apr 2010 May 2019
Doc Services 3.1 Patch 12 1 Sep 2008 Not Available Dec 2009 Dec 2010
Doc Services 3.1 and prior 1 Jun 2005 Not Available Not Available Dec 2010
DOCFCA/DOCFCM 1.0 and prior 1 Nov 2002 Not Available Not Available Apr 2010
DOCFCA/DOCFCM 1.2.1 1 Dec 2002 Not Available Not Available May 2019
Docucreate IC (IRIS) 5.0 1 May 2007 Not Available Not Available May 2019
Docucreate IC (IRIS) 1.6.3 and prior 1 Nov 2005 Not Available Not Available Apr 2010
Docucreate RP Workstation 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
Docucreate SC 5.2 Oct 2008 Oct 2011 Oct 2013 Oct 2016
Docucreate SC 5.1. and prior 1 May 2007 Not Available Not Available Apr 2010
Docucreate Workstation FP 6.0 Jul 2008 Jul 2013 Jul 2016 Aug 2018
Docucreate Workstation FP 5.0 and prior 1 Jul 2001 Not Available Not Available Apr 2010
Docuflex 11.2.5.21 and prior Oct 2008 Not Available Not Available Apr 2012
Docuflex 11.2.5.22 and prior Nov 2008 Not Available Not Available Apr 2012
Docuflex 11.3.0.0 through 11.3.0.21 1 Oct 2008 Not Available Not Available Apr 2010
Docuflex Data Entry 11.2.0 and prior 1 Nov 2008 Not Available Not Available Apr 2010
Docuflex Data Entry 11.3.0.0 through 11.3.0.21 1 Oct 2008 Not Available Not Available Apr 2010
Docuflex Data Entry 11.3.0.22 Oct 2008 Oct 2013 Oct 2016 Oct 2018
Docuflex Studio 11.3.0.0 through 11.3.0.21 1 Oct 2008 Not Available Not Available Apr 2010
Docuflex Studio 11.3.0.22 Oct 2008 Oct 2013 Oct 2016 Oct 2018
Docuflex Studio11.2.5.22 and prior Nov 2008 Not Available Apr 2010 Apr 2012
Docuflex Tag Manager 11.2.5.22 and prior Nov 2008 Not Available Apr 2010 Apr 2012
Docuflex Tag Manager 11.3.0.0 through 11.3.0.21 1 Oct 2008 Not Available Not Available Apr 2012
Docuflex Tag Manager 11.3.0.22 Oct 2008 Oct 2013 Oct 2016 Oct 2018
Docugraph Engine 1.1.0 1 May 2005 Not Available Not Available Apr 2010
Documaker 11.3 p05 Jul 2008 Jul 2013 Jul 2016 Jul 2018
Documaker 11.2 p12 Aug 2008 Aug 2011 Aug 2013 Aug 2016
Documaker 11.4 Apr 2009 Apr 2014 Apr 2017 Apr 2019
Documaker Bridge 11.3 p05 Jul 2008 Jul 2013 Jul 2016 Jul 2018
Documaker Bridge 11.2 p12 Aug 2008 Aug 2011 Aug 2013 Aug 2016
Documaker Bridge 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
Documaker Desktop 11.3 p05 Jul 2008 Jul 2013 Jul 2016 Jul 2018
Documaker Desktop 11.4 Apr 2009 Apr 2014 Apr 2017 Apr 2019
Documaker Desktop 11.5 Apr 2010 Apr 2015 Apr 2018 Indefinite
Documaker Desktop 12.0 Dec 2010 Dec 2015 Dec 2018 Indefinite
Documaker Desktop 12.1 Jul 2012 Jul 2017 Jul 2020 Indefinite
Documaker Desktop 12.2 Aug 2013 Aug 2018 Aug 2021 Indefinite
Documaker Desktop 12.4 Feb 2015 Feb 2020 Feb 2020 Indefinite
Documaker Desktop 12.5 Apr 2016 Apr 2021 Apr 2024 Indefinite
Documaker Desktop 12.6 May 2017 May 2022 May 2025 Indefinite
Documaker Desktop 12.7 Dec 2021 Dec 2026 Dec 2029 Indefinite
Documaker Desktop Edition 12.3 Mar 2013 Mar 2018 Mar 2021 Indefinite
Documaker RP 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Dec 2010
Documaker FP 5.1.6 and prior 1 Apr 2005 Not Available Not Available Apr 2012
Documaker FP 5.1.7 Jun 2008 Not Available Apr 2010 May 2019
Documaker FP MVS Jan 2003 Not Available Not Available Apr 2010
Documaker Mobile 12.4 Feb 2015 Feb 2020 Feb 2023 Indefinite
Documaker Mobile 12.5 Apr 2016 Apr 2021 Apr 2024 Indefinite
Documaker Mobile 12.6 May 2017 May 2022 May 2025 Indefinite
Documaker Mobile 12.7 Dec 2021 Dec 2026 Dec 2029 Indefinite
Documaker Server RP 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Dec 2010
Documaker Standard Edition 12.0 Dec 2010 Dec 2015 Dec 2018 Indefinite
Documaker Standard Edition 12.1 Jul 2012 Jul 2017 Jul 2020 Indefinite
Documaker Standard Edition 12.3 Mar 2013 Mar 2018 Mar 2021 Indefinite
Documaker Standard Edition 12.2 Aug 2013 Aug 2018 Aug 2021 Indefinite
Documaker Standard Edition 12.4 Feb 2015 Feb 2020 Feb 2023 Indefinite
Documaker Standard Edition 12.5 Apr 2016 Apr 2021 Apr 2024 Indefinite
Documaker Standard Edition 12.6 May 2017 May 2022 May 2025 Indefinite
Documaker Standard Edition 12.7 Dec 2021 Dec 2026 Dec 2029 Indefinite
Documaker Studio11.2 p11 and prior 1 Apr 2008 Not Available Not Available Dec 2010
Documaker Workstation RP11.2 p11 and prior 1 Apr 2008 Not Available Not Available Dec 2010
Documaker Workstation RP 11.2 p12 Aug 2008 Aug 2011 Aug 2013 Aug 2016
Documaker Workstation FP 5.0.0 – 20080820 Aug 2008 Not Available Apr 2010 May 2019
Documanage Bridge 3.4 p01 1 Jun 2008 Not Available Not Available Indefinite
Documanage Bridge 3.4 p02 Jul 2008 Jul 2011 Jul 2013 Indefinite
Documanage Bridge 3.5 May 2009 May 2014 May 2017 Indefinite
Documanage Server 6.5 p03 1 Apr 2008 Not Available Not Available Indefinite
Documanage Server 6.5 p04 Aug 2008 Aug 2011 Aug 2013 Indefinite
Documanage Server 6.6 May 2009 May 2014 May 2017 Indefinite
Documanage Workstation 6.5 p03 1 Apr 2008 Not Available Not Available Indefinite
Documanage Workstation 6.5 p04 Jul 2008 Jul 2011 Jul 2013 Indefinite
Documanage Workstation 6.6 May 2009 May 2014 May 2017 Indefinite
Documerge 3.1 and prior 1 Sep 1998 Not Available Not Available Indefinite
Docupresentment 1.8 p53 and prior 1 May 2007 Not Available Not Available Apr 2010
Docupresentment 1.8 p54 May 2007 May 2010 May 2012 May 2015
Docupresentment 2.2 p03 and prior 1 Mar 2008 Not Available Not Available Apr 2010
Docupresentment 2.2 p04 Mar 2008 Mar 2013 Mar 2016 Mar 2018
Docusolve 1.3.27 1 Oct 2003 Not Available Not Available May 2019
Docusave 3.0 p1 and prior 1 Oct 2006 Not Available Not Available Apr 2010
Docusave 3.0 p2 Jul 2008 Jul 2013 Jul 2016 Jul 2018
Docutoolbox FP 5.2.3 and prior 1 Dec 2006 Not Available Not Available Apr 2010
Docutoolbox FP 5.2.4 Mar 2007 Mar 2012 Mar 2015 Aug 2018
Docuvise 4.0.1 and prior 1 Apr 1999 Not Available Not Available May 2019
Docuview LFS 1.1.8 1 Jun 2001 Not Available Not Available May 2019
Docuword Editor 1.0.1 1 Mar 1999 Not Available Not Available May 2019
Docuword Engine1.1.0 1 Jun 2004 Not Available Not Available May 2019
DPA View/Documaker "DPA Plug-in" for Jun 2006 Not Available Not Available Apr 2010
Documanage 1.3 and prior 1
DPA View/Documaker "DPA Plug-in" for Jul 2008 Jul 2011 Jul 2013 May 2019
Documanage 1.3 p01
Dynacomp 1.0.4 1 May 1995 Not Available Not Available May 2019
FontCommander1.0 and prior 1 Nov 2002 Not Available Not Available Apr 2010
General Agent GA 2007 SP2 Jun 2008 Not Available Not Available Not Available
General Agent 6.x and prior Aug 2005 Not Available Not Available Not Available
GrafxCommander 5.0.1 1 Mar 2003 Not Available Not Available Apr 2010
iDocumaker 3.1 p35 and prior 1 Dec 2008 Not Available Not Available Apr 2010
iDocumaker 3.2 Jul 2008 Jul 2011 Not Available Jul 2013
Image Editor 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
InsBridge 3.9.0 and prior 1 May 2008 Not Available Not Available Dec 2009
InsBridge 3.9.1 Jul 2008 Jul 2010 Not Available Jul 2013
Insurance Compliance Tracker 6.x Oct 2008 Oct 2013 Not Available Dec 2017
Insurance Data Capture 4.2 May 2009 May 2014 May 2017 Indefinite
Insurance Docuflex 11.3.0.22 Oct 2008 Oct 2013 Oct 2016 Oct 2018
Insurance Data Gateway 1.0 Aug 2018 Aug 2023 Aug 2026 Indefinite
Insurance Documaker Enterprise Edition 12.0 Dec 2010 Dec 2015 Dec 2018 Indefinite
Insurance Documaker Enterprise Edition 12.1 Jul 2012 Jul 2017 Jul 2020 Indefinite
Documaker Enterprise Edition 12.2 Aug 2013 Aug 2018 Aug 2021 Indefinite
Documaker Enterprise Edition 12.3 Mar 2013 Mar 2018 Mar 2021 Indefinite
Documaker Enterprise Edition 12.4 Feb 2015 Feb 2020 Feb 2020 Indefinite
Documaker Enterprise Edition 12.5 Apr 2016 Apr 2021 Apr 2024 Indefinite
Documaker Enterprise Edition 12.6 May 2017 May 2022 May 2025 Indefinite
Documaker Enterprise Edition 12.7 Dec 2021 Dec 2026 Dec 2029 Indefinite
Insurance General Agent 8.0 Jan 2009 Jan 2012 Jan 2015 Jan 2017
Insurance General Agent 8.1 Apr 2009 Apr 2014 Apr 2017 Indefinite
Oracle Insurance Insbridge Enterprise Rating 3.13 Dec 2009 Dec 2014 Dec 2017 Indefinite
Oracle Insurance Insbridge Enterprise Rating 4.0 Apr 2010 Apr 2015 Apr 2018 Indefinite
Oracle Insurance Insbridge Enterprise Rating 4.1 Jul 2011 Jul 2016 Jul 2019 Indefinite
Oracle Insurance Insbridge Enterprise Rating 4.5 Nov 2011 Nov 2016 Nov 2019 Indefinite
Oracle Insurance Insbridge Enterprise Rating 4.6 Nov 2012 Nov 2017 Nov 2020 Indefinite
Oracle Insurance Insbridge Enterprise Rating 4.7 Sep 2013 Sep 2018 Sep 2021 Indefinite
Oracle Insurance Insbridge Enterprise Rating 4.8 Sep 2014 Sep 2019 Sep 2022 Indefinite
Oracle Insurance Insbridge Enterprise Rating 4.9 Feb 2015 Feb 2020 Feb 2023 Indefinite
Oracle Insurance Insbridge Enterprise Rating 5.0 Jul 2015 Jul 2020 Jul 2023 Indefinite
Oracle Insurance Insbridge Enterprise Rating 5.2 Aug 2016 Aug 2021 Aug 2024 Indefinite
Oracle Insurance Insbridge Enterprise Rating 5.4 Jan 2017 Jan 2022 Jan 2025 Indefinite
Oracle Insurance Insbridge Enterprise Rating 5.5 Sep 2017 Sep 2022 Sep 2025 Indefinite
Oracle Insurance Insbridge Enterprise Rating 5.6 Nov 2018 Nov 2023 Nov 2026 Indefinite
Oracle Insurance Product Configuration 1.0 Nov 2014 Nov 2019 Nov 2022 Indefinite
Insurance IStream Communicator 2.2 FP3 Patch 2 Jul 2008 Jul 2013 Jul 2016 Jul 2018
Insurance IStream Document Manager 6.2 Patch 5 Sep 2008 Sep 2013 Sep 2016 Indefinite
& SP1 Patch 1
Insurance IStream Document Manager 6.3 Aug 2009 Aug 2014 Dec 2016 Indefinite
Insurance IStream Publisher 4.3 Aug 2009 Aug 2014 Aug 2017 Indefinite
Insurance IStream Writer 1.3 Jun 2008 Jun 2013 Jun 2016 Jun 2018
Internet Document Server 1.8 p52 and prior 1 Mar 2007 Not Available Not Available Apr 2010
iPPS 3.11 p07 and prior 1 Apr 2008 Not Available Not Available Apr 2013
iPPS 3.12 p03 Jul 2008 Jul 2011 Not Available Jul 2015
IRIS 1.6.3 and prior 1 Jun 2001 Not Available Not Available Apr 2010
IRIS 1.6.4 1 Nov 2005 Not Available Not Available May 2019
IStream Communicator 2.2 FP3 and prior 1 Dec 2007 Not Available Not Available Dec 2009
IStream Document Manager 6.1 May 2007 Not Available Not Available Not Available
IStream Document Manager 6.2 Patch 1-4 & SP1 Oct 2007 Oct 2012 Not Available Indefinite
Istream Publisher 3.2 Patch 9 and prior 1 Aug 2007 Not Available Not Available Dec 2010
Istream Publisher 4.0 - 4.1 SP1 1 May 2007 Not Available Not Available Dec 2012
Istream Publisher 4.1 SP2 May 2007 Dec 2010 Not Available Dec 2012
Istream Publisher 4.2 Nov 2007 Nov 2012 Nov 2015 Nov 2017
IStream Writer 1.2.1 and prior 1 Nov 2007 Not Available Not Available Jun 2010
ITS 4.3 and prior Feb 2006 Not Available Not Available Not Available
PDF Driver 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
PDF Driver 11.2 p12 Apr 2008 Apr 2011 Apr 2013 Apr 2016
PDF Driver 11.3 p05 Apr 2008 Apr 2013 Apr 2016 Apr 2018
PDF For PPS 11.2 P11 and Prior 1 Apr 2008 Not Available Not Available Apr 2012
PDF OS390 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
PDF OS390 11.2 p12 Apr 2008 Apr 2011 Apr 2013 Apr 2016
PDF OS390 11.3 p05 Apr 2008 Apr 2013 Apr 2016 Apr 2018
PDF417 – FP 1.0.1 Jun 2001 Not Available Apr 2010 May 2019
PDF417 – RP 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
PDF417 – RP 11.3 p05 Apr 2008 Apr 2013 Apr 2016 Apr 2018
PPS Full System 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2012
PPS Reporting Tool 1.0 P01 and prior 1 Nov 2007 Not Available Not Available Apr 2010
PPS Reporting Tool11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
PPS Runtime System 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2012
Printcommander 6.0.8 and prior 1 Oct 2005 Not Available Not Available Aug 2010
Printcommander 6.0.9 Jun 2008 Jun 2013 Jun 2016 Aug 2018
Queuecommander/QMS 1.0 Jun 1994 Not Available Not Available Not Available
Queuecommander/QMS 1.1 1 Feb 2002 Not Available Not Available Apr 2010
Queuecommander/QMS 10.2.1 1 Apr 2009 Not Available Apr 2010 Apr 2017
Rulecommander 5.1.4 and prior 1 Jun 2003 Not Available Not Available Apr 2010
Rulecommander 5.1.5 1 Aug 2008 Not Available Apr 2010 Apr 2017
Skywire Launcher 1.0.1 1 Dec 2007 Not Available Not Available Dec 2010
Tagcommander 6.3.1.5 and prior 1 Jan 2007 Not Available Not Available Apr 2010
Tagcommander 6.3.1.6 Aug 2008 Aug 2013 Aug 2016 Aug 2018
Template Technology 3.1.3 Jun 1999 Not Available Apr 2010 May 2019
Tracker 6.5.1 SP3 and prior 1 May 2008 Not Available Not Available Dec 2010
Transall Host 11.2 Build 20080923 / 11.2.0.75 1 Jun 2008 Not Available Not Available Apr 2012
Transall Host 11.3 Build 20080630 Oct 2008 Oct 2013 Oct 2016 Oct 2018
Transall Host prior to 11.3 Build 20080630 1 Oct 2008 Not Available Not Available Apr 2010
Transall Lite 11.2 Build 20080923 / 11.2.0.75 Nov 2008 Not Available Not Available Apr 2010
Transall Lite prior to 11.2 Build Jun 2008 Not Available Not Available Apr 2010
20080923/11.2.0.75 1
Transall Lite prior to 11.2 Build 20080923 / Nov 2008 Not Available Not Available Apr 2010
11.2.0.75 1
Transall Lite prior to 11.3 Build 20080630 1 Jun 2008 Not Available Not Available Apr 2010
Transall Studio / Editor 11.2 Build 20080923 / Nov 2008 Not Available Apr 2010 Apr 2012
11.2.0.75
Transall Studio / Editor 11.2 prior to 11.2 Build Jun 2008 Not Available Not Available Apr 2010
20080923 / 11.2.0.75 1
Transall Studio / Editor 11.3 Build 20080630 Oct 2008 Oct 2013 Oct 2016 Oct 2018
Transall Studio / Editor prior to 11.3 Build Oct 2008 Not Available Not Available Apr 2010
20080630 1
Transall Studio Lite 11.2 Build 20080923/ 11.2.0.75 Nov 2008 Not Available Not Available Apr 2010
Transall Studio Lite 11.3 Build 20080630 1 Jun 2008 Not Available Not Available Apr 2010
Transall Studio Lite prior to 11.2 Build 20080923 / Nov 2008 Not Available Not Available Apr 2010
11.2.0.75 1
Transall Studio Lite prior to 11.3 Build 20080630 1 Jun 2008 Not Available Not Available Apr 2010
VLAM 3.1 and prior 1 Sep 1998 Not Available Not Available May 2019
VLAM 3.2 Jan 2003 Not Available Apr 2010 May 2019
Whitehill XML Transport 3.3 and prior Mar 2007 Not Available Not Available Not Available
Whitehill XML Transport 3.4 1 May 2008 Not Available Not Available May 2012
Whitehill XML Transport 3.5 1 May 2008 Not Available Not Available May 2012
WipEdit Plug-In 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
WipEdit Plug-In 11.3 p05 Apr 2008 Apr 2013 Apr 2016 Apr 2018
X/HP 1.0.2 1 Feb 1998 Not Available Not Available Apr 2010
XML for PPS 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
XML Import – Export 11.2 p11 and prior 1 Apr 2008 Not Available Not Available Apr 2010
XML Import – Export 11.3 p05 Apr 2008 Apr 2013 Apr 2016 Apr 2018
1 No pre-existing patches are available for the release(s) specified in these releases.
Application Integration Architecture 1.x Apr 2007 Dec 2013 Dec 2014 Indefinite
Application Integration Architecture 2.x Feb 2008 Dec 2013 Dec 2014 Indefinite
Application Integration Architecture 12.2.x Jan 2017 Dec 2025 Dec 2027 Indefinite
Application Integration Architecture 12.3.x Oct 2021 Dec 2025 Dec 2027 Indefinite
Application Integration Architecture Foundation Pack 11g R1 Apr 2010 Dec 2018 Dec 2021 Indefinite
(11.1.1.x)
Application Integration Architecture Pre-built Integrations 3.x Feb 2011 Dec 2018 Dec 2021 Indefinite
Application Integration Architecture Pre-built Integrations 11.x Oct 2011 Dec 2018 Dec 2021 Indefinite
If Premier Support for a participating application in an integration program is no longer available, Extended Support, if
available, may be acquired to continue to receive updates, fixes, and more for that application. Please refer to
http://www.oracle.com/applications/prebuilt-integrations.html for additional information on participating applications.
Haley Risk and Compliance 5.1 Oct 2003 Dec 2010 Not Available Indefinite
Haley Risk and Compliance 5.2 Nov 2004 Dec 2011 Not Available Indefinite
Haley Risk and Compliance 5.3 May 2006 Dec 2011 Not Available Indefinite
Haley Risk and Compliance 5.3.2 Jan 2009 Dec 2011 Not Available Indefinite
Haley Fraud Detection for Online Banking 2.2 Mar 2008 Dec 2010 Not Available Indefinite
Haley Fraud Detection for Online Banking 2.3 Apr 2008 Dec 2010 Not Available Indefinite
Haley Expert Rules 4.x Apr 2002 Dec 2011 Not Available Indefinite
Haley Expert Rules (Non-Siebel) 5.x Jan 2005 Dec 2011 Not Available Indefinite
Haley Expert Rules (Siebel) 5.2 Jan 2007 Jan 2012 Not Available Indefinite
Haley Expert Rules 6.x Mar 2007 Dec 2011 Not Available Indefinite
Haley Business Rules Engine 4.x Jul 2001 Dec 2011 Not Available Indefinite
Haley Business Rules Engine (Non-Siebel) 5.x Jan 2005 Dec 2011 Not Available Indefinite
Haley Business Rules Engine (Siebel) 5.2 Jan 2007 Jan 2012 Jan 2015 Indefinite
Haley Business Rules Engine 6.x Feb 2007 Dec 2011 Not Available Indefinite
Haley Office Rules 6.x 1 Jul 2003 Dec 2011 Not Available Indefinite
Haley Office Rules 7.x 2 Apr 2005 Dec 2011 Not Available Indefinite
Haley Office Rules 8.x 2 Mar 2006 Dec 2011 Not Available Indefinite
Haley Office Rules 9.x 3 Jun 2007 Dec 2011 Not Available Indefinite
Haley Office Rules Connector for Oracle Siebel 1.0 7 Sep 2008 Dec 2011 Not Available Indefinite
Haley Office Rules Connector for SAP JCo 1.0 8 Jun 2008 Dec 2011 Not Available Indefinite
Haley Office Rules Runtime 4.x 4 Jun 2001 Dec 2011 Not Available Indefinite
Haley Office Rules Runtime 6.x 4 Jul 2003 Dec 2011 Not Available Indefinite
Haley Office Rules Runtime 7.x 5 Apr 2005 Dec 2011 Not Available Indefinite
Haley Office Rules Runtime 8.x 5 Mar 2006 Dec 2011 Not Available Indefinite
Haley Office Rules Runtime 9.x 6 Jun 2007 Dec 2011 Not Available Indefinite
Haley Office Rules Runtime for Mobile Devices 9.x 9 Dec 2008 Dec 2011 Not Available Indefinite
In-Memory Policy Analytics 12.0 Dec 2014 Dec 2019 Not Available Indefinite
In-Memory Policy Analytics 12.2 Sep 2015 Sep 2020 Not Available Indefinite
Policy Automation 10.0 Dec 2009 Dec 2014 Not Available Indefinite
Policy Automation 10.1 Mar 2010 Mar 2015 Not Available Indefinite
Policy Automation 10.2 Dec 2010 Dec 2015 Not Available Indefinite
Policy Automation 10.3 Jun 2011 Jun 2016 Not Available Indefinite
Policy Automation 10.4 Mar 2012 Mar 2017 Mar 2020 Indefinite
Policy Automation 12.1 Mar 2015 Mar 2020 Not Available Indefinite
Intelligent Advisor 12.2 (formerly Policy Sep 2015 Sep 2025 Not Available Indefinite
Automation)
Policy Automation 9.4 SP3 Apr 2009 Apr 2014 Not Available Indefinite
Policy Automation Connector for Oracle CRM On Sep 2011 Sep 2016 Not Available Indefinite
Demand 10.3
Policy Automation Connector for Oracle CRM On Oct 2012 Oct 2017 Not Available Indefinite
Demand 10.4
Policy Automation Connector for SAP Java Jan 2010 Jan 2015 Not Available Indefinite
Connector 10.0
Policy Automation Connector for SAP Java Apr 2011 Apr 2016 Not Available Indefinite
Connector 10.2
Policy Automation Connector for Siebel 10.0 Dec 2009 Dec 2014 Not Available Indefinite
Policy Automation Connector for Siebel 10.1 May 2010 May 2015 Not Available Indefinite
Policy Automation Connector for Siebel 10.2 Jan 2011 Jan 2016 Not Available Indefinite
Policy Automation Connector for Siebel 10.3 Sep 2011 Sep 2016 Not Available Indefinite
Policy Automation Connector for Siebel 10.4 Jul 2012 Jul 2017 Mar 2020 Indefinite
Policy Automation for Mobile Devices 10.0 10 Dec 2009 Dec 2014 Not Available Indefinite
Policy Automation for Mobile Devices 10.1 Mar 2010 Mar 2015 Not Available Indefinite
Policy Automation for Mobile Devices 10.2 Dec 2010 Dec 2015 Not Available Indefinite
Policy Automation for Mobile Devices 10.3 Jun 2011 Jun 2016 Not Available Indefinite
Policy Automation for Mobile Devices 10.4 May 2012 Mar 2017 Not Available Indefinite
Policy Automation for Mobile Devices 12.2 Sep 2015 Jul 2023 Not Available Indefinite
Policy Automation for Mobile Devices 9.4 SP3 10 Apr 2009 Apr 2014 Not Available Indefinite
Policy Modeling 9.4 SP3 Apr 2009 Apr 2014 Not Available Indefinite
Policy Modeling 10.0 Dec 2009 Dec 2014 Not Available Indefinite
Policy Modeling 10.1 Mar 2010 Mar 2015 Not Available Indefinite
Policy Modeling 10.2 Dec 2010 Dec 2015 Not Available Indefinite
Policy Modeling 10.3 Jun 2011 Jun 2016 Not Available Indefinite
Policy Modeling 10.4 Mar 2012 Mar 2017 Mar 2020 Indefinite
Policy Modeling 12.0 Dec 2014 Dec 2019 Not Available Indefinite
Policy Modeling 12.1 Mar 2015 Mar 2020 Not Available Indefinite
Policy Modeling 12.2 Sep 2015 Sep 2025 Not Available Indefinite
1 Released as Statute Expert Developer 6.x
2 Released as RuleBurst Studio 7.x, 8.x
3 Released as RuleBurst Studio 9.0, and Haley Office Rules 9.1 through 9.3
4 Released as Statute Expert Runtime 4.x, 6.x
5
Released as RuleBurst Runtime Technologies 7.x, 8.x
6 Released as RuleBurst Runtime Technologies 9.0, and Haley Determination Services 9.1 through Haley Determination
Services 9.3
7 Released as Haley Determinations Connector for Oracle Siebel 1.0
8 Released as Haley Determinations Connector for SAP JCo 1.0
9 Distributed via Haley Office Rules
10 Distributed via Oracle Policy Modeling
11 Also known as Oracle Policy Automation Connector for Siebel v2
M2CE 2.2 Oct 2004 Apr 2007 Not Available Not Available
M2CE 2.3 Mar 2005 Apr 2009 May 2010 Not Available
M2CE 2.4 Dec 2005 Apr 2010 May 2012 Not Available
M2CE 3.0 Feb 2006 Apr 2009 May 2010 Not Available
M2CE SCE 2.2 Oct 2004 Apr 2007 Not Available Not Available
M2CE SCE 2.3 Mar 2005 May 2008 Not Available Not Available
M2CE SCE 2.4 Dec 2005 Aug 2008 Not Available Not Available
M2CE SCE 3.0 Feb 2006 Aug 2008 Not Available Not Available
Active Contacts PC 4.3 Jun 2004 Jun 2007 Not Available Not Available
Active Contacts PC 4.4 Nov 2004 Jun 2007 Not Available Not Available
Active Contacts PC 4.5 Mar 2005 Jun 2007 Not Available Not Available
AAA Converter 1.0 Jan 2005 Dec 2007 Dec 2008 Dec 2009
Blacklist 1.1 Dec 2004 Dec 2007 Dec 2008 Dec 2009
Televoting 1.1 Dec 2004 Dec 2007 Dec 2008 Dec 2009
Oracle Communications Converged Application Server Sep 2008 Sep 2013 Sep 2015 Indefinite
4.x
Oracle Communications Converged Application Server Aug 2010 Aug 2015 Aug 2018 Indefinite
5.0
Oracle Communications Converged Application Server Dec 2012 Dec 2017 Dec 2020 Indefinite
5.1
Oracle Communications Converged Application Server Apr 2015 Apr 2020 Apr 2023 Indefinite
7.0
Oracle Communications Converged Application Server Apr 2019 Dec 2023 Not Available Indefinite
7.1
Oracle Communications Converged Application Server Dec 2021 Dec 2026 Not Available Indefinite
8.x
Oracle Communications Converged Application Server, Feb 2013 Feb 2021 Jun 2023 Indefinite
Service Controller 6.1
Oracle Communications Converged Application Server, Apr 2020 Dec 2023 Not Available Indefinite
Service Controller 6.2
Oracle Communications Evolved Communications Apr 2015 Apr 2020 Apr 2023 Indefinite
Application Server 7.0
Oracle Communications Evolved Communications May 2016 May 2021 Jun 2023 Indefinite
Application Server 7.1
Oracle Communications Marketing and Advertising 5.0 Nov 2009 Nov 2014 Nov 2017 Indefinite
Oracle Communications Marketing and Advertising 5.1 May 2011 May 2016 May 2019 Indefinite
Online Mediation Controller Feb 2013 Feb 2018 Feb 2021 Indefinite
Oracle Communications and Mobility Server 10.1.3 Jun 2008 Jun 2015 Not Available Indefinite
Oracle Communications Policy Controller Feb 2013 Feb 2018 Feb 2021 Indefinite
Oracle Communications Presence 5.x Sep 2010 Dec 2013 Not Available Not Available
Oracle Communications Service Broker 5.0 Jan 2011 Jan 2016 Jan 2019 Indefinite
Oracle Communications Service Broker 6.0 Dec 2011 Dec 2016 Dec 2019 Indefinite
Oracle Communications Services Gatekeeper 4.x Jul 2008 Jul 2013 Jul 2015 Jun 2020
Oracle Communications Services Gatekeeper 5.0 Nov 2010 Nov 2015 Nov 2018 Indefinite
Oracle Communications Services Gatekeeper 5.1 Jun 2013 Jun 2018 Jun 2021 Indefinite
Oracle Communications Services Gatekeeper 6.0 Jan 2015 Jan 2020 Not Available Indefinite
Oracle Communications Services Gatekeeper 6.1 Sep 2016 Sep 2021 Sep 2024 Indefinite
Oracle Communications Services Gatekeeper 7.0 Jul 2018 Jul 2023 Sep 2024 Indefinite
Oracle Communications Social Voice Feb 2013 Feb 2018 Feb 2021 Indefinite
Communicator
Oracle Communications Virtual Private Network Feb 2013 Feb 2018 Feb 2021 Indefinite
WebLogic Communications Platform/WebLogic SIP May 2006 May 2011 May 2013 Indefinite
Server 2.x
WebLogic Communications Platform/WebLogic SIP Dec 2006 Nov 2011 Nov 2013 Indefinite
Server 3.x
WebRTC Session Controller 7.0 Oct 2013 Oct 2018 Oct 2021 Indefinite
WebRTC Session Controller 7.1 Dec 2014 Dec 2019 Dec 2022 Indefinite
WebRTC Session Controller 7.2 May 2016 May 2021 May 2024 Indefinite
WLCP - WebLogic Network Gatekeeper (includes May 2006 May 2011 May 2013 Indefinite
ESDK) 2.x
WLCP - WebLogic Network Gatekeeper (includes Jul 2007 Jul 2012 Jul 2014 Indefinite
ESDK) 3.x
Oracle Media Intellectual Property Management 3.3 Oct 2009 Oct 2014 May 2016 Indefinite
Accolade WCS 2.0 Apr 2007 Apr 2011 Not Available Indefinite
Accolade WCS 3.1 Apr 2009 Apr 2014 Not Available Indefinite
Oracle Communications Service Broker 3.1.1 Apr 2010 Apr 2015 Apr 2018 Indefinite
Charging Max 3.1 Feb 2008 Jul 2013 Not Available Indefinite
Charging Max 4.0 Apr 2008 May 2016 Not Available Indefinite
Charging Max 4.1 Jul 2009 Jul 2015 Not Available Indefinite
Charging Max 4.2 Sep 2009 May 2013 Not Available Indefinite
Message Max 3.1 Jan 2007 Mar 2012 Not Available Indefinite
Message Max 3.2 Sept 2008 Sep 2011 Not Available Indefinite
Message Max 4.0 Jul 2008 Jul 2016 Not Available Indefinite
Number Max 2.4 Mar 2008 Jul 2014 Not Available Indefinite
Number Max/LCR 2.4 Jul 2008 Jul 2014 Not Available Indefinite
Number Max/VPN 2.4 Mar 2005 Jul 2011 Not Available Indefinite
Oracle Communications Network Charging and May 2010 May 2015 May 2018 Indefinite
Control 4.3
Oracle Communications Network Charging and Jul 2011 Jul 2016 Jul 2019 Indefinite
Control 4.4
Oracle Communications Network Charging and Sep 2012 Sep 2017 Sep 2020 Indefinite
Control 5.0
Oracle Communications Network Charging and May 2016 Mary 2021 May 2024 Indefinite
Control 6.0
Oracle Communications Network Charging and Dec 2017 Dec 2024 Dec 2025 Indefinite
Control 12.0
Oracle Communications Network Charging and Nov 2023 Nov 2028 Nov 2031 Indefinite
Control 15.0
Veritas File System 4.0 Feb 2004 Dec 2007 Not Available Mar 2011
Veritas File System 4.1 Apr 2005 Sep 2009 Not Available Mar 2011
Veritas NetBackup 5.0 Apr 2004 Apr 2008 Not Available Apr 2011
Veritas NetBackup 5.1 Jul 2004 Apr 2008 Not Available Apr 2011
Veritas NetBackup 6.0 Oct 2005 Mar 2010 Not Available Oct 2012
Veritas Netbackup 6.5 Sep 2007 Mar 2011 Not Available Oct 2012
Veritas NetBackup Option Flexible Disk Option 6.5 Sep 2007 Mar 2011 Not Available Oct 2012
Veritas NetBackup Option NAS Snapvault 6.5 Sep 2007 Mar 2011 Not Available Oct 2012
Veritas NetBackup Option Openstorage Disk Sep 2007 Mar 2011 Not Available Oct 2012
Option 6.5
Veritas NetBackup Option Virtual Tape 6.5 Sep 2007 Mar 2011 Not Available Oct 2012
Veritas NetBackup 7.0 Mar 2010 Dec 2012 Not Available Not Available
Veritas Storage Foundation (VSF) 4.0 Not Available Sep 2007 Not Available Mar 2011
Veritas Storage Foundation (VSF) 4.1 (Base) Apr 2005 Sep 2009 Not Available Mar 2011
Veritas Storage Foundation (VSF) 4.1 (x64 S10 Ph 2) Jan 2006 Feb 2010 Not Available Mar 2011
Veritas Storage Foundation (VSF) 4.1 (x64 S10 Jan 2006 Feb 2010 Not Available Mar 2011
Opteron Ph 1)
Veritas Storage Foundation (VSF) 5.0 Jul 2006 Jun 2012 Not Available Dec 2012
Veritas Storage Foundation (VSF) 5.0 for x64 Jul 2006 Jun 2012 Not Available Dec 2012
Veritas Storage Foundation (VSF) 5.0 MP3 Oct 2008 Jun 2012 Not Available Dec 2012
Veritas Storage Foundation (VSF) 5.1 Dec 2009 Dec 2012 Not Available Not Available
Veritas Volume Manager (VxVM) 3.5 Not Available Mar 2007 Not Available Mar 2011
Veritas Volume Manager (VxVM) 4.0 Feb – Apr 2004 Dec 2007 Not Available Mar 2011
Veritas Volume Manager (VxVM) 4.1 Apr 2005 Sep 2009 Not Available Mar 2011
Veritas Volume Manager (VxVM) 4.1 Cluster Not Available Nov 2009 Not Available Mar 2011
Functionality License
StarOffice 9.x/Open Office 3.x Nov 2008 - Nov 2012 Not Available Not Available
Apr 2010
Lustre 1.6x Apr 2007 Jun 2010 Not Available Jan 2013
Lustre 1.8x May 2009 Jun 2012 Not Available Jan 2013
dynamo App Server 6.3 Mar 2004 Apr 2011 Not Available Indefinite
Communication Center 50d Apr 2005 Dec 2011 Not Available Indefinite
Campaign Optimizer 2007.x Jul 2007 Jul 2012 Not Available Indefinite
Knowledge for Contact Center 8.1.x Aug 2008 Aug 2014 Not Available Indefinite
Knowledge for Contact Center 8.2.x Jun 2010 Jun 2015 Not Available Indefinite
Oracle Knowledge 8.4.x Aug 2011 Aug 2016 Not Available Indefinite
Oracle Knowledge 8.5.x Oct 2012 Oct 2017 Not Available Indefinite
Oracle Knowledge 8.6.x Mar 2015 Mar 2020 Not Available Indefinite
Oracle Health Insurance Authorizations 2.x.y Nov 2015 Nov 2020 Not Available Indefinite
Oracle Health Insurance Authorizations 3.x.y Mar 2018 Mar 2023 Not Available Indefinite
Oracle Health Insurance Authorizations 4.x.y Sep 2023 Sep 2028 Not Available Indefinite
Oracle Health Insurance Benefit Accumulator Jan 2013 Jan 2018 Not Available Indefinite
Management 2.x.y
Oracle Health Insurance Claims Adjudication 2.x.y Nov 2011 Nov 2016 Not Available Indefinite
Oracle Health Insurance Claims Adjudication 3.x.y Mar 2018 Mar 2023 Not Available Indefinite
Oracle Health Insurance Claims Adjudication 4.x.y Sep 2023 Sep 2028 Not Available Indefinite
Oracle Health Insurance Analytics 2.x.y Jan 2013 Jan 2018 Not Available Indefinite
Oracle Health Insurance Analytics 3.x.y Apr 2018 Apr 2023 Not Available Indefinite
Oracle Health Insurance Claims Management 10.x.y May 2011 May 2016 Not Available Indefinite
Oracle Health Insurance Claims Management Data May 2011 May 2016 Not Available Indefinite
Marts 10.x.y
Oracle Health Insurance Claims Management Web May 2011 May 2016 Not Available Indefinite
Services 10.x.y
Oracle Health Insurance Claims Pricing 2.x.y Jan 2013 Jan 2018 Not Available Indefinite
Oracle Health Insurance Claims Pricing 3.x.y Mar 2018 Mar 2023 Not Available Indefinite
Oracle Health Insurance Claims Pricing 4.x.y Sep 2023 Sep 2028 Not Available Indefinite
Oracle Health Insurance Commissions 10.x.y Jun 2013 Jun 2018 Not Available Indefinite
Oracle Health Insurance Data Management 10.x.y Sep 2014 Sep 2019 Not Available Indefinite
Oracle Health Insurance Disbursements and May 2011 May 2016 Not Available Indefinite
Collections 10.x.y
Oracle Health Insurance Enterprise Commissions Nov 2015 Nov 2020 Not Available Indefinite
2.x.y
Oracle Health Insurance Enterprise Commissions Mar 2018 Mar 2023 Not Available Indefinite
3.x.y
Oracle Health Insurance Enterprise Commissions Sep 2023 Sep 2028 Not Available Indefinite
4.x.y
Oracle Health Insurance Enterprise Policy Nov 2015 Nov 2020 Not Available Indefinite
Administration 2.x.y
Oracle Health Insurance Enterprise Policy Mar 2018 Mar 2023 Not Available Indefinite
Administration 3.x.y
Oracle Health Insurance Enterprise Policy Sep 2023 Sep 2028 Not Available Indefinite
Administration 4.x.y
Oracle Health Insurance Long Term Care 10.x.y Jun 2011 Jun 2016 Not Available Indefinite
Oracle Health Insurance Policy Administration May 2011 May 2016 Not Available Indefinite
10.x.y
Oracle Health Insurance Policy Administration Data May 2011 May 2016 Not Available Indefinite
Marts 10.x.y
Oracle Health Insurance Policy Administration Web May 2011 May 2016 Not Available Indefinite
Services 10.x.y
Oracle Health Insurance Product Definition 2.x.y Jan 2013 Jan 2018 Not Available Indefinite
Oracle Health Insurance Value-Based Payments Jan 2013 Jan 2018 Not Available Indefinite
2.x.y
Oracle Health Insurance Value-Based Payments Aug 2018 Aug 2023 Not Available Indefinite
3.x.y
Oracle Health Insurance Value-Based Payments Sep 2023 Sep 2028 Not Available Indefinite
4.x.y
For information on bug fix and patch release policies, please refer to the Oracle Health Insurance Error Correction Support
Policy (Doc ID: 1494031.1)
Endeca Guided Search 5.1.x (Formerly InFront) Apr 2007 Jun 2012 Not Available Indefinite
Endeca Guided Search 6.1.x (Formerly Infront) Jan 2009 Jun 2014 Not Available Indefinite
Endeca Guided Search 6.2.x (Formerly Infront) Aug 2011 Jun 2016 Not Available Indefinite
Endeca Experience Manager 6.1.x (Formerly Jan 2009 Jun 2014 Not Available Indefinite
Publishing Suite)
Endeca Experience Manager 6.2.x (Formerly Aug 2011 Jun 2016 Not Available Indefinite
Publishing Suite)
Oracle Endeca Commerce 3.1.x Jul 2012 Jul 2017 Jul 2020 Indefinite
Please see Fusion Middleware Lifetime Support Policy for additional Endeca products.
Oracle Commerce 11 – 11.2 Feb 2014 Feb 2019 Feb 2022 Indefinite
Oracle Commerce 11.3 Apr 2017 Apr 2022 Apr 2025 Indefinite
Oracle Commerce Guided Search and Experience Feb 2014 Feb 2019 Feb 2022 Indefinite
Manager 11 – 11.2
MDEX Engine 6.5 Feb 2014 Feb 2019 Feb 2022 Indefinite
Avantellis 3.0 SP9 Mar 2010 Mar 2015 Not Available Indefinite
Avantellis 5.0 SP3 Jan 2010 Jan 2015 Not Available Indefinite
Oracle Communications Service Availability (OCSA) Dec 2012 Dec 2017 Dec 2020 Indefinite
2.0
Forms Integrity Manager for Oracle Feb 2009 Feb 2014 Feb 2015 Not Available
Oracle Hospitality Cruise Shipboard Property Mar 2017 Mar 2022 Not Available Indefinite
Management System (SPMS) 8.x
Oracle Hospitality Cruise Shipboard Property Sep 2020 Sep 2025 Not Available Indefinite
Management System (SPMS) 20.x
Oracle Hospitality Cruise Shipboard Property Sep 2023 Sep 2028 Not Available Indefinite
Management System 23.x
Oracle Hospitality Cruise Fleet Management (FMS) Mar 2017 Mar 2022 Not Available Indefinite
9.0
Oracle Hospitality Cruise Fleet Management (FMS) Jul 2023 Jul 2028 Not Available Not Available
9.2
Hospitality Cruise Crew Management Feb 2012 Apr 2018 Not Available Not Available
Oscar Cruise Management Apr 2013 Apr 2018 Not Available Not Available
Oracle Hospitality Cruise SilverWhere Shipside Base Sep 2022 Sep 2027 Not Available Indefinite
9.x
Micros Address Doctor Integration Not Available Aug 2018 Not Available Not Available
BellaVita Spa & Wellness 2.6 Not Available Sep 2016 Not Available Indefinite
BellaVita Spa & Wellness 2.7 Not Available Oct 2017 Not Available Indefinite
COM (IFM Interface) Not Available Nov 2016 Not Available Not Available
Concept Leisure & Spa Not Available May 2017 Not Available Not Available
Fidelio Suite 7.12 Not Available Not Available Not Available Indefinite
Fidelio Suite 7.14 Not Available Not Available Not Available Indefinite
Fidelio Suite 7 7.1 Jun 1998 Jun 2003 Not Available Indefinite
Fidelio Suite8 8.6 Sep 2006 Sep 2011 Not Available Indefinite
Fidelio Suite8 8.7 Oct 2007 Oct 2012 Not Available Indefinite
Fidelio Suite8 8.8 May 2009 May 2014 Not Available Indefinite
Fidelio Suite8 8.9 Jul 2011 Sep 2016 Not Available Indefinite
Fidelio Suite8 8.9.3 May 2013 May 2018 Not Available Indefinite
Fidelio Suite8 8.9.4 Mar 2014 Mar 2019 Not Available Indefinite
Fidelio Suite8 8.9.5 Mar 2014 Mar 2019 Not Available Indefinite
Fidelio Suite8 8.9.6 Dec 2014 Dec 2019 Not Available Indefinite
Hospitality Suite8 8.1x Mar 2016 Mar 2023 Not Available Indefinite
Hospitality Token Proxy Service 19.2 Dec 2019 Dec 2024 Not Available Indefinite
Payment Interface 19.1 Apr 2019 Apr 2024 Not Available Indefinite
Payment Interface 20.3 Nov 2020 Nov 2025 Not Available Indefinite
Hospitality Guest Access 3.9 (formerly mvVisitor) Jun 2013 Jan 2018 Not Available Indefinite
Hospitality Guest Access 4.0 (formerly mvVisitor) Jul 2014 Jul 2019 Not Available Indefinite
Hospitality Guest Access 4.1 (formerly mvVisitor) Feb 2015 Feb 2020 Not Available Indefinite
Hospitality Guest Access 4.2 (formerly mvVisitor) Aug 2015 Aug 2020 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.5.00.00 Oct 2003 Oct 2006 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.5.01.00 Nov 2003 Nov 2006 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.5.02.00 Feb 2004 Feb 2007 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.5.03.00 May 2004 May 2007 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.5.04.00 Oct 2004 Oct 2007 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.6.00.00 May 2004 May 2007 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.6.01.00 Jul 2004 Jul 2007 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.6.02.00 Sep 2004 Sep 2007 Not Available Indefinite
Hospitality Opera Enterprise Edition 2.6.03.00 Aug 2005 Aug 2008 Not Available Indefinite
Hospitality Opera Enterprise Edition 3.0.00.00 Feb 2005 Feb 2008 Not Available Indefinite
Hospitality Opera Enterprise Edition 3.0.01.00 May 2005 May 2008 Not Available Indefinite
Hospitality Opera Enterprise Edition 3.0.02.00 Sep 2005 Sep 2008 Not Available Indefinite
Hospitality Opera Enterprise Edition 3.0.03.00 Apr 2006 Apr 2009 Not Available Indefinite
Hospitality Opera Enterprise Edition 3.0.04.01 Oct 2006 Oct 2009 Not Available Indefinite
Hospitality Opera Enterprise Edition 4.0.01.00 Mar 2006 Mar 2009 Not Available Indefinite
Hospitality Opera Enterprise Edition 4.0.03.00 Jul 2006 Jul 2009 Not Available Indefinite
Hospitality Opera Enterprise Edition 4.0.03.03 Oct 2006 Oct 2009 Not Available Indefinite
Hospitality Opera Enterprise Edition 4.0.04.00 Dec 2006 Dec 2009 Not Available Indefinite
Hospitality Opera Enterprise Edition 4.0.05.00 Feb 2008 Feb 2011 Not Available Indefinite
Hospitality OPERA 5.0.1 (formerly 5.0.00.01) Oct 2007 Oct 2010 Not Available Indefinite
Hospitality OPERA 5.1.1 (formerly 5.0.01.01) Jul 2008 Jul 2011 Not Available Indefinite
Hospitality OPERA 5.2.0 (formerly 5.0.02.00) Aug 2009 Aug 2012 Not Available Indefinite
Hospitality OPERA 5.3.0 1 (formerly 5.0.03.00) Apr 2011 Sep 2016 Not Available Indefinite
Hospitality OPERA 5.4.0 1 (formerly 5.0.04.00) Dec 2012 Dec 2017 Not Available Indefinite
Hospitality OPERA 5.4.1 1 (formerly 5.0.04.01) Jul 2013 Dec 2017 Not Available Indefinite
Hospitality OPERA 5.4.2 1 (formerly 5.0.04.02) Dec 2013 Dec 2017 Not Available Indefinite
Hospitality OPERA 5.4.3 1 (formerly 5.0.04.03) Mar 2015 Mar 2018 Not Available Indefinite
Hospitality OPERA 5.5 Oct 2015 Oct 2021 Not Available Indefinite
Hospitality OPERA 5.6 Apr 2019 Apr 2027 Not Available Indefinite
Hospitality Opera Enterprise Edition B45 P33 Mar 2003 Mar 2006 Not Available Indefinite
Hospitality Query and Analysis for OPERA Not Available Not Available Not Available Indefinite
(all versions)
Micros Vision for OPERA (all versions) 2 Not Available Not Available Not Available Indefinite
Opera Mobile 9.0.1 Oct 2013 Oct 2018 Not Available Indefinite
System House Miki Not Available Dec 2016 Not Available Indefinite
Support for Opera options and related products follow the dates for the corresponding version of Opera Enterprise Edition.
Note: All support, including Sustaining Support, ends December 31st, 2016, for all versions of Opera Revenue Management
Software (ORMS).
1 Supportfor Application Server 10gR2 follows the previously published dates noted in the Oracle Fusion Middleware Lifetime
Support Policy brochure.
For information on versioning, bug fix and patch release policies, please refer to the “Error Correction Support Policy” located
on MyOracle Support (Doc ID 2259866.1)
2 Includes all variations of Micros Query & Analysis, Vision and Infor products.
Hospitality 9700 1.0 Apr 2001 Apr 2006 Not Available Indefinite
Hospitality 9700 1.5 Mar 2002 Mar 2007 Not Available Indefinite
Hospitality 9700 2.0 Nov 2002 Nov 2007 Not Available Indefinite
Hospitality 9700 2.5 Feb 2003 Feb 2008 Not Available Indefinite
Hospitality 9700 3.0 Mar 2005 Mar 2010 Not Available Indefinite
Hospitality 9700 3.6 Feb 2010 Jul 2015 Not Available Indefinite
Hospitality 9700 4.0 Aug 2013 Aug 2018 Not Available Indefinite
Hospitality Cruise Crew Management Feb 2012 Apr 2018 Not Available Not Available
Hospitality Forecasting and Budget 9.0 Mar 2017 Mar 2022 Not Available Indefinite
Hospitality Gift and Loyalty 9.0 (formerly iCare) Mar 2017 Mar 2022 Not Available Indefinite
Hospitality Inventory Management 9.0 (formerly Mar 2017 Mar 2022 Not Available Indefinite
myinventory)
Hospitality Labor Management 9.0 (formerly Mar 2017 Mar 2022 Not Available Indefinite
mylabor)
Hospitality Materials Control 8.x May 2013 May 2018 Not Available Indefinite
Hospitality Materials Control 18.1 Jul 2018 Jul 2023 Not Available Indefinite
Hospitality Reporting and Analytics 9.0 (formerly Mar 2017 Mar 2022 Not Available Indefinite
mymicros)
Hospitality RES Product Suite V4 (3700) 4.0 Aug 2006 Aug 2011 Not Available Indefinite
Hospitality RES Product Suite V4 (3700) 4.5 Apr 2009 Apr 2014 Not Available Indefinite
Hospitality RES Product Suite V4 (3700) 4.11 Apr 2012 Apr 2015 Not Available Indefinite
Hospitality RES Product Suite V4 (3700) 4.12 Jun 2013 Apr 2015 Not Available Indefinite
Hospitality RES Product Suite V5 (3700) 5 Jul 2011 Jul 2015 Not Available Indefinite
Hospitality RES Product Suite V5 (3700) 5.4 1 Aug 2014 Aug 2019 Not Available Indefinite
Hospitality RES Product Suite V5 (3700) 5.7 Feb 2018 Aug 14, 2022 Not Available Indefinite
Hospitality Segmentation and Exports 9.0 Mar 2017 Mar 2022 Not Available Indefinite
Hospitality Simphony 2.2 (formerly Simphony 2.2.2) Jul 2011 Apr 2015 Not Available Indefinite
Hospitality Simphony 2.4 (formerly Simphony 2.2.4) Jan 2012 Jan 2017 Not Available Indefinite
Hospitality Simphony 2.6 (formerly Simphony 2.2.6) 2 Feb 2014 Feb 2019 Not Available Indefinite
Hospitality Simphony First Edition 1.2 (formerly May 2009 May 2014 Not Available Indefinite
Simphony 1.1.2)
Hospitality Simphony First Edition 1.6 (formerly May 2012 Mar 2018 Not Available Indefinite
Simphony 1.1.6) 3
Hospitality Simphony 18.x Oct 2018 Oct 2023 Not Available Indefinite
Hospitality Simphony 19.x Feb 2020 Feb 2025 Not Available Indefinite
inMotion Android 1.0.27 Dec 2013 Dec 2018 Not Available Indefinite
inMotion iOS 1.0.9 Mar 2013 Mar 2018 Not Available Indefinite
MICROS ABS 3.12 Feb 2012 Feb 2017 Not Available Indefinite
MICROS Entirety, Innsite, InnTouch and OMEGA Not Available Not Available Not Available Jul 2019
MICROS InnTouch 4.0 Jun 2004 Jun 2009 Not Available Jul 2019
MICROS InnTouch 4.1 Jun 2008 Sep 2016 Not Available Jul 2019
MICROS Profit Series 5.01 May 2000 May 2005 Not Available Indefinite
MICROS Profit Series 6.04 Jan 2003 Jan 2008 Not Available Indefinite
MICROS Profit Series 7.02 Mar 2006 Mar 2011 Not Available Indefinite
MICROS Profit Series 8.04 Jul 2010 Dec 2015 Not Available Indefinite
MICROS Profit Series 8.12 Dec 2012 Dec 2016 Not Available Indefinite
mymicros, myinventory, icare 5.0.0 Jun 2009 Jun 2014 Not Available Indefinite
mymicros, myinventory, mylabor, icare 6.0.0 Apr 2010 April 2015 Not Available Indefinite
mymicros, myinventory, mylabor, icare 7.0.0 Oct 2011 Oct 2016 Not Available Indefinite
mymicros, myinventory, mylabor, icare 8.0.0 Jan 2013 Jan 2018 Not Available Indefinite
Oscar Cruise Management Apr 2013 Apr 2018 Not Available Not Available
Simphony Venue Mgmt 3.7 Aug 2010 May 2017 Not Available Indefinite
Simphony Venue Mgmt 3.8 Dec 2015 Dec 2020 Not Available Indefinite
Suites Mgmt 3.5 Feb 2015 Feb 2020 Not Available Indefinite
Tabbed Out Not Available May 2017 Not Available Not Available
1 Oracle Hospitality RES Product Suite 5.5, 5.6 are minor releases that follow the 5.4 release support timeframe.
2 Oracle Hospitality Simphony 2.7, 2.8, 2.9 and 2.10 are minor releases that follow the 2.6 release support timeframe.
3 Oracle Hospitality Simphony First Edition 1.7 and 1.8 are minor releases that follow the 1.6 support timeframe.
Oracle SD-WAN Edge 8.2 Oct 2019 Oct 2022 Not Available Indefinite
Oracle SD-WAN Edge 9.x May 2020 May 2025 Not Available Indefinite
Oracle SD-WAN Aware 8.2 Oct 2019 Oct 2022 Not Available Indefinite
Oracle SD-WAN Aware 9.x May 2020 May 2025 Not Available Indefinite
APN 6.x Sep 2016 Not Available Not Available Not Available
APN 7.0 Jul 2017 Not Available Not Available Not Available
APN 7.1 Nov 2017 Not Available Not Available Not Available
Aware 3.x Not Available Not Available Not Available Not Available
Aware 4.0 Not Available Not Available Not Available Not Available
Aware 4.1 Not Available Not Available Not Available Not Available
CONNECT WITH US
Call +1.800.ORACLE1 or visit oracle.com.
Outside North America, find your local office at oracle.com/contact.
Copyright © 2024, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without
notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties
and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed
either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without
our prior written permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of
SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered
trademark of The Open Group. 0120