Privacy, Voter Surveillance
Privacy, Voter Surveillance
Privacy, Voter Surveillance
, Canada
Smith Oduro-Marfo
Department of Political Science
University of Victoria, BC. Canada
[email protected]
www.privacyinafrica.com
Introduction ............................................................................................................................................... 1
There is a rich tradition of trying to understand the role played by effective privacy
protection within different forms of democracy. For liberal democracy, privacy
advances individual autonomy and self-fulfillment, and reinforces political
competition. For participatory democracy, privacy bolsters participation and
engagement: voting freely, speaking out, engaging in interest groups, signing
petitions, participating in civil society activism and protesting. For deliberative
democracy, privacy enhances the freedom to make choices under conditions of
genuine reflection and equal respect for the preferences, values and interests of
others.
We know that privacy is important for democracy. Until recently, we have known
relatively little about how privacy has been compromised by democracy, and by the
agents that seek to mobilise, engage and encourage us to vote – or not to vote.
Modern political campaigns around the world are now meant to be “data driven” to
consolidate existing support and to find potential new voters and donors. Some
campaigns construct detailed profiles on individual voters to “micro-target”
increasingly precise messages to increasingly refined segments of the electorate.
The balance between rights to privacy, and the rights of political actors to
communicate with the electorate, will be struck in different ways in different
jurisdictions depending on a complex interplay of legal, political, and cultural factors.
Relevant legal provisions include: constitutional provisions and conventions relating
to freedom of communication, information and association, particularly with respect
to public and political affairs; data protection (information privacy) law; election law;
campaign financing law; telemarketing and anti-spam rules; and online advertising
1
The following privacy and election experts assisted in the preparation of various parts of this paper: Roger Clarke, Elizabeth
Coombs, Robin Bayley and Fumio Shimpo. We are also grateful to Steven Wood and Mariam Boakye-Dankwa of the ICO for
facilitating this work. Colin Bennett has been working on issues of “voter surveillance” for a number of years with the assistance of
financial support from the Social Sciences and Humanities Research Council of Canada through: the Big Data Surveillance
Partnership Grant (Grant No: 895-2015-1003) and an Insight Grant on Micro-Targeting and Data Driven Elections in Canada (Grant
No: 435-2019-0403). We are grateful to UVIC grad students Didier Zuniga and Tim Charlebois for the research and translations on
the French case below, and to Lauren Yawney and Jesse Gordon for research into micro-targeting and voter surveillance.
The balance will also be influenced by the political culture, and in particular the
general acceptability of direct candidate-to-voter campaigning practices, such as
door-to-door canvassing, or telephone polling. In some countries, it is not customary
for voters to display symbols of political affiliation on their persons, their cars or their
houses – as it is in others. In countries with recent memories of authoritarian rule, the
sensitivity of data on political affiliation is particularly acute.
To make some sense of this complexity, we group jurisdictions depending on: 1) the
strictness of regulation on the capture and processing of personal data on political
opinions; and 2) the conditions under which personalised political communication is
allowed. We can identify five general patterns of data-driven elections: Permissive,
Exempted, Regulated, Prohibited and Emerging. We exemplify these patterns with
reference to brief case studies on the U.S., Canada, Australia, UK, France, Japan, Kenya
and Brazil.
It is widely argued that elections must now be data-driven to be effective, but there is
nothing inevitable about these trends. The larger question is how much information
should political parties and candidates have about those citizens in order to perform
their essential roles? In general terms, how much should the political speaker be
allowed to know about the audience, in order to speak effectively? In the United
States, the answer is a great deal. In Japan, the answer is virtually nothing. Most other
democracies fall somewhere along that continuum.
To the extent that contemporary elections are “data-driven”, their worst effects have
been apparent in countries whose data protection laws do not cover political parties.
In most democratic countries where parties are covered by data protection law, and
have been for decades, there is little evidence that these restrictions have impeded
their ability to perform their basic democratic roles of political mobilization, elite
recruitment and policy development.
Data protection authorities (DPAs) cannot assume that data-driven elections are
confined to the United States. Increasingly, elections in other countries are data-
driven, raising significant questions about the fair and accountable processing of
personal data on political opinions within the “permanent campaigns” of modern
democracies. These issues will require more proactive and comprehensive analysis
and investigation in individual jurisdictions, as well as higher levels of international
collaboration.
ii
Until relatively recently, however, most DPAs have not taken an active interest in the
processing of personal data within the electoral process in their respective countries.
There were some earlier guidance and rulings by the Italian Garante, 4 the French
Commission de l’Informatique et Libertés (CNIL), 5 and the UK Information
Commissioner’s Office (ICO). 6 In most EU countries, and others in which political
parties are regulated by data protection law, 7 to the extent that the DPAs have
ventured into this “political” territory, their investigations and rulings have related to
quite narrow issues, and have been prompted by individual complaints about the
actions of particular parties and candidates during specific electoral contests. 8
2 See ‘Resolution on the Use of Personal Data for Political Communication’ agreed at the International Conference of Data
Protection and Privacy Commissioners, (16 September 2005), Montreux:
https://icdppc.org/wp-content/uploads/2015/02/Resolution-on-Use-of-Personal-Data-for-Polictical-Communication.pdf
3 Ibid.
4 Garante per la protezione dei dati personali. (March 6, 2014). Provvedimento in materia di trattamento di dati presso i partiti
politici e di esonero dall’informativa per fini di propaganda elettorale. Official Gazette of the Italian Data Protection Authority 71.
http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/3013267
5 Commission Nationale de l’Informatique et Libertés. (November 8, 2016). Communication politique : quelles sont les règles pour
https://ico.org.uk/media/2259369/democracy-disrupted-110718.pdf
7 We use the term ‘data protection law’ throughout this paper as a shorthand for the entire family of data protection and
information privacy statutes for which members of the ICDPPC are responsible.
8 These various cases are reviewed in: Bennett, C.J. (December 2016). Voter databases, micro-targeting and data protection law:
can political parties campaign in Europe as they do in North America?. International Data Privacy Law, Vol. 6, No. 4, 261-75 and
Bennett, C. J. (June 2013). Privacy, elections and political parties: emerging issues for data protection authorities. Privacy Laws and
Business International, Issue 123.
In those countries where data protection law regulates political parties, innovative
forms of digital campaigning are raising new concerns and pressures. In those in
which political parties are largely exempted (such as in Canada, the United States and
Australia), questions are being raised about whether such exemptions are appropriate
and sustainable.
To stress the different and more severe nature of data protection violations in the
electoral context, the European Commission (EC) has noted: 10
market/en/news/code-practice-disinformation
10 European Commission. (September 2018). Commission guidance on the application of Union data protection law in the electoral
Context. https://ec.europa.eu/commission/sites/beta-political/files/soteu2018-data-protection-law-electoral-guidance-638_en.pdf
11 European Data Protection Board (EDPB). (March 13, 2019). Statement 2/2019 on the use of personal data in the course of political
campaigns. https://edpb.europa.eu/sites/edpb/files/files/file1/edpb-2019-03-13-statement-on-elections_en.pdf
DPAs do not have jurisdiction over the entire range of questions raised by these
recent scandals, but they do regulate the conditions under which the legitimate
processing of personal data can occur, and upon which modern forms of political
communication often depends. For example, the delivery of so-called “fake news” has
a direct relationship to programmatic advertising, and to the impersonal algorithms
that are designed to detect and target individual consumers, often without their
knowledge and consent. 13 The documented attempts at voter suppression, such as
those by the Trump campaign in 2016, relied on personalised negative messages
using Facebook advertising tools, “dark posts” and targeting individual voters on the
basis of race, ethnicity and socio-economic status. 14
Thus, the DPAs and the wider community of privacy experts and advocates have an
extraordinary responsibility to ensure that democracy itself is not “disrupted” through
the violation of the standard norms of data protection. According to the UK
Information Commissioner, Elizabeth Denham:
12 EDPS. (March 2019). EDPS Opinion on online manipulation and personal data.
https://edps.europa.eu/sites/edp/files/publication/18-03-19_online_manipulation_en.pdf
13 Chester, J. and Montgomery, K.C. (2017). The role of digital marketing in political campaigns." Internet Policy Review 6, no. 4.
14 Green, J., & Issenberg, S. (October 2016). Inside the Trump bunker, with days to go. Bloomberg Businessweek.
https://www.bloomberg.com/news/articles/2016-10-27/inside-the-trump-bunker-with-12-days-to-go
But should it? Many of the current activities of political parties can barely be
distinguished from current marketing organisations: they advertise online and offline;
they employ data analytics companies; they purchase space on social media platforms
to reach custom audiences; and they constantly test and retest their political
messaging. Some now argue that the process of convincing voters, is essentially no
different from convincing consumers. Parties now “shop for votes.” And voters
choose parties in the same way that consumers shop for products. 18 In this context,
what is the appropriate balance between privacy rights and the obligations of
legitimate political actors to educate and mobilise voters? With respect to data
protection principles, is there any justification for treating political parties and political
communication differently?
And what do we mean by “democratic engagement”? Facebook may mean one thing.
Indeed “engagement” (measured by likes, shares, reposts) is the way that Facebook
and other social media platforms determine the content we receive in our
newsfeeds. 19 Democratic engagement means many other, less superficial, activities:
voting in elections and referenda; joining political parties and interest groups;
15 See pages 8-9 in: Information Commissioner’s Office (ICO). (July 2018). Democracy Disrupted: Personal Information and Political
Influence. https://ico.org.uk/media/2259369/democracy-disrupted-110718.pdf
16 ACE. (2012). Roles and Definitions of Political parties. Parties and Candidates. https://aceproject.org/ace-
en/topics/pc/pca/pca01/pca01a
17
See for instance the testimony of representatives of the main political parties to the Canadian House of Commons Committee
on Access to Information, Privacy and Ethics:
https://www.ourcommons.ca/DocumentViewer/en/42-1/ETHI/report-17/
18 Delacourt, S. (2015). Shopping for Votes: How Politicians Choose Us and We Choose them, 2nd ed. Madeira Park, BC: Douglas and
McIntyre.
19 See the analysis by Sir Tim Berners Lee (November 2016) on this point: ‘Mark Zuckerberg is in denial about how Facebook is
Those tensions are at the heart of this paper which aims to:
1) Explore the relationship and tensions between data protection (or the right
to privacy) and democratic rights and freedoms, including freedom of
expression and freedom of association.
2) Provide a broad analysis of the legal and regulatory landscape in relation to
data protection, electoral law and democratic engagement across member
countries of the International Conference of Data Protection and Privacy
Commissioners (ICDPPC) and
3) Through a series of brief case studies, examine how these tensions have
recently played out in different jurisdictions.
With respect to this last purpose, the paper proposes a broad comparative framework
for the analysis of the relationship between privacy/data protection and the rights of
political actors to communicate with the electorate. It compares the various rules and
practices governing: 1) the capture and processing of personal data on political
opinions: and 2) the conditions under which personalised political communication
might occur. The framework is then applied to some brief country case studies.
Firstly, and primarily in the United States, the absence of a uniform data protection
law, and the importance of the First Amendment that privileges political
communication, produce a permissive context in which a voter analytics industry has
flourished, and in which there are few statutory restrictions on the processing of
personal data about political opinions, and the profiling of that data to deliver
personalised communications to increasingly precise segments of the electorate. The
voter analytics industry can of course be guilty of “unfair and deceptive trade
practices,” and like other commercial organizations, be regulated by the Federal Trade
Commission. 20 In a second set of countries (such as Canada and Australia), political
parties are generally exempted from data protection law. Thus, the capture of personal
data on, and communication with, the electorate is constrained by other legal
provisions, institutional constraints and resource limitations. In a third category of
countries (mainly those governed by the GDPR or its equivalents), the capture and
20It was under this authority that the FTC filed an administrative complaint against Cambridge Analytica for employing “deceptive
tactics to harvest personal information from tens of millions of Facebook users for voter profiling and targeting.” See FTC. (August
2019). Cambridge Analytica, LLC, In the Matter Of. https://www.ftc.gov/enforcement/cases-proceedings/182-3107/cambridge-
analytica-llc-matter
Fourthly, there are some societies (Japan is the obvious case) where both the capture
of personal data on the electorate, and the communication of personalised political
messaging is largely prohibited. In a fifth set of countries mainly in the Global South,
whose democratic cultures are often more fragile, voter surveillance practices are
emergent. In such countries, exemplified by Kenya and Brazil, personalised data
capture on voters is often less regulated but also less common, and thus social media
networks, and especially WhatsApp, have been employed to disseminate mass
electoral propaganda.
There is no serious dispute about the importance of democratic engagement for the
good of individuals, and for the good of society. The larger question, however, is how
much information should political parties and candidates have about those citizens in
order to perform that essential role? In general terms, how much should the political
speaker be allowed to know about the audience, in order to speak effectively? In the
United States, the answer is a great deal. In Japan, the answer is virtually nothing.
Most other democracies fall somewhere in between those extremes.
Colin Bennett has argued elsewhere that the practices outlined in this paper
constitute a form of surveillance. Just as we talk about consumer or employee
surveillance, it is logical to isolate and examine voter surveillance, and consider its
distinctive dynamics, risks and norms. 21 Voter surveillance, like surveillance more
generally, is “Janus-faced”; neither simply good nor bad, but at the same time never
neutral. 22 We should analyse the complex effects of these trends according to a
different set of criteria than those used when we evaluate the security practices of the
state, or the profit-driven consumer monitoring by the private sector. The analysis of
the various cases will highlight the extent of voter surveillance in different countries,
and how the range of legal, political, structural and cultural factors affect the balance
between privacy and other democratic rights and practices. The paper begins with a
broader discussion of the importance of privacy protection for different forms of
democracy.
21 Bennett, C.J. (2015). Trends in Voter Surveillance in Western Societies: Privacy Intrusions and Democratic Implications.
Surveillance and Society, Vol. 13, No. 3-4.
http://library.queensu.ca/ojs/index.php/surveillance-and-society/article/view/voter_surv
22 See page vii in Bennett, C. J., Haggerty, K. D., Lyon, D., & Steeves, V. (Eds.). (2014). Transparent lives: surveillance in Canada.
There is much contemporary thinking about the social dimensions of privacy, and how
it operates as a social construction that, according to Valerie Steeves, allows us to
negotiate our relationships with others. 28 Thus, Helen Nissenbaum has contended that
privacy is really a social norm that dictates what information is appropriate to circulate
in different social contexts. 29 And Julie Cohen insists that, in a globally networked
environment, privacy is constitutive “of a particular type of civil society that prizes
particular types of activities and particular types of subjects.” It is best described as an
23 Spicer, M. W. (2019). What do we mean by democracy? Reflections on an essentially contested concept and its relationship to
politics and public administration. Administration & Society, 51(5), 724-748; Dalton, R. J., Shin, D. C., & Jou, W. (2007). Popular
conceptions of the meaning of democracy: Democratic understanding in unlikely places. CSD.
https://escholarship.org/content/qt2j74b860/qt2j74b860.pdf
24 Solove, D. (2008). Understanding Privacy. Cambridge: Harvard University Press.
25 Lijphart, A. (ed.). (1992). Parliamentary versus presidential government. Oxford: Oxford University Press; Schmitter, P. C., & Karl, T.
L. (1991). What democracy is... and is not. Journal of democracy, 2(3), 75-88.
26 See, Economist Intelligence Unit. (January 8, 2019).Democracy Index. The Economist. https://www.economist.com/graphic-
28 Steeves, V. (2009). Reclaiming the Social Value of Privacy. In Kerr, I. Steeves, V and Lucock, C. (eds). Lessons from the Identity Frail:
Anonymity, Privacy and Identity in a Networked Society. New York: Oxford University Press, pp. 191-288.
29 Nissenbaum, H. (2009). Privacy in Context: Technology, Policy and the Integrity of Social Life. Stanford: Stanford University Press.
Privacy also, of course, tends to be one of the rights that is eroded when democracy is
eroded. The excessive surveillance of citizens is a feature of more authoritarian
regimes. 31 It may be a creeping reality in democratic countries, which may be “sleep-
walking into a surveillance society” as Richard Thomas, the former Information
Commissioner of the UK once warned, 32 but the “culture of surveillance” is certainly
something to be resisted and controlled if democratic practice is to thrive. 33
In liberal democracies, the notion of privacy as control over personal information rests
on notions of a boundary between individuals and the collective. In John Stuart Mill's
words, there should be certain "self-regarding" activities of private concern, contrasted
with "other-regarding" activities susceptible to community interest and regulation. 34
Following Mill, Alan Westin argued in his classic text Privacy and Freedom that, in
contrast to totalitarian regimes, "a balance that ensures strong citadels of individual
and group privacy and limits both disclosure and surveillance is a prerequisite for
liberal democratic societies. The democratic society relies on publicity as a control over
government, and on privacy as a shield for group and individual life… Liberal
democratic theory assumes that a good life for the individual must have substantial
areas of interest apart from political participation." 35
Westin addressed the specific functions that privacy plays in liberal democratic
societies. It promotes the freedom of association. It shields scholarship and science
from unnecessary interference by government. It permits the use of a secret ballot and
protects the voting process by forbidding government surveillance of a citizen's past
voting record. It restrains improper police conduct such as "physical brutality,
compulsory self-incrimination and unreasonable searches and seizures." It also serves
to shield those institutions, such as the press, that operate to keep government
accountable. 36
These are largely U.S. perspectives on liberal democratic rights, and represent just one
version of democratic theory. Carole Pateman has argued that there are two general
traditions of democratic theory. 37 One is a liberal tradition rooted in 18th century
natural rights theory; the other is derived from the view that the test of a democracy is
30 See page 149 in Cohen, J.E. (2012). Configuring the Networked Self: Law, Code and the Play of Everyday Practice. New Haven:
Yale University Press.
31 Haggerty, K. and Samatas, M. (eds). (2010). Surveillance and Democracy. New York: Routledge.
32 Ford, R. (August 16, 2004). Beware rise of Big Brother state, warns data watchdog. The Times.
https://www.thetimes.co.uk/article/beware-rise-of-big-brother-state-warns-data-watchdog-hhv3qtwgswk
33 Lyon, D. (2018). The Culture of Surveillance. Cambridge: Polity Press.
34 Mill, J.S. (1869, 1991). On Liberty and Other Essays. John Gray (ed). Oxford: Oxford University Press.
35 See page 24 in Westin, A.F. (1967). Privacy and Freedom. New York: Atheneum.
37 Pateman, C. (1975). Participation and Democratic Theory. Cambridge: Cambridge University Press.
This view finds support among a number of privacy theorists. Ruth Gavison, for
instance, argues: “Privacy is also essential to democratic government because if fosters
and encourages the moral autonomy of the citizen, a central requirement of a
democracy.” 39 And Daniel Solove points out: “Privacy permits individuals to
contemplate and discuss political change, create counterculture, or engage in a
meaningful critique of society… People have the opportunity to develop their views,
political opinions, or artistic expressions without having them prematurely leaked to
the world, where harsh judgements might crush them.” 40
These rights to “political privacy” are then inseparable from rights of free speech and
association. Thus, as Rubinstein argues, “there is a very strong argument that
campaign data practices and voter microtargeting undermine anonymous speech by
subjecting voters to a form of political surveillance in which their beliefs and
preferences are monitored and tracked.” 41 The monitoring of political preferences
and behavior creates a chilling effect and discourages participation. Anonymous
communication, a crucial dimension of privacy, promotes both personal growth and
self-fulfilment, and contributes to the free flow of ideas, opinions and critique,
reflective of healthy democratic practice. According to Neil Richards, how we reach
decisions, and especially political decisions, can be seen as an essential element of our
“intellectual privacy.” 42
In this interpretation, privacy is less about seclusion or withdrawal, and more about
engagement. Privacy (or the absence of surveillance) is a necessary (but not sufficient)
condition for free participation in democratic societies: voting freely, speaking out,
engaging in interest groups, signing petitions, participating in civil society activism
and protesting. And those conditions are important whether the activities occur
online, or offline.
38 Warren, S. D., & Brandeis, L. D. (1890). Right to privacy. Harv. L. Rev., 4, 193.
39 Gavison, R. (January 1980). Privacy and the Limits of the Law. The Yale Law Journal. vol. 89, no 3, 455.
40 See page 80 in Solove (2008).
41 See page 906 in Rubinstein, I. S. (2014). Voter privacy in the age of big data. Wis. L. Rev., 861.
42 See pages 179-80 in Richards, N. Intellectual Privacy: Rethinking Civil Liberties in the Digital Age. Oxford: Oxford University Press.
Twenty years ago, Paul Schwartz warned of the dangers of the “silent collection of
personal information in cyberspace” and that it was “bad for the health of deliberative
democracy”: 45
There is then a rich tradition of trying to understand the role played by effective
privacy protection within democratic societies. It plays an essential role in advancing
our individual autonomy and self-fulfillment, but it also plays an instrumental function
in limiting state power and strengthening democratic engagement. If societies
advance privacy rights, they enhance the trust in democratic institutions that
facilitates democratic engagement, deliberation and participation. That message has
been consistent in the privacy and surveillance literature.
43 Bachtiger, A., John S. Dryzek, Jane Mansbridge and Mark E. Warren. (2018). The Oxford Handbook of Deliberative Democracy.
45 Schwartz, P. M. (1999). Privacy and democracy in cyberspace. Vand. L. Rev., 52, 1607.
46 Parsons, C., Colin J. Bennett and Adam Molnar. (2015). Privacy, Surveillance and the Social Web. In B. Roessler and D.
Mokrosinska (eds.). Social Dimensions of Privacy: Interdisciplinary Perspectives. Cambridge: Cambridge University Press.
10
47 Gordon, J. (2019). “When Data Crimes are Real Crimes: Voter Surveillance and the Cambridge Analytica Conflict,” MA thesis,
University of Victoria. Colin Bennett’s student Jesse Gordon has canvassed this literature and found no more than one or two
isolated references.
48 See, for example, the campaign of the Electronic Privacy Information Center (EPIC) on “Voting Privacy.”
https://epic.org/privacy/voting/
49 Lever, A. (2015). Privacy and democracy: What the secret ballot reveals. Law, Culture and the Humanities, 11(2), 164-183.
11
Aristotle provides the most comprehensive voter data, consumer files, and
donor files anywhere — all with 24/7 Web access. Our national voter file
contains over 192 million records, each with more than 500 attributes like
voting histories, hobbies, demographics and more. 50
This company does not know how people voted; in that strict sense, the secret ballot
is not violated. But its products, and those of others in the voter analytics industry,
surely serve as highly detailed surrogates from which actual voting might be inferred
and predicted. These products, and many others, flow from a growing conventional
wisdom, whether accurate or not, that modern political campaigns need to be “data
driven” to consolidate existing support and to find potential new voters and donors.
The capture and consolidation of these data permit the construction of detailed
profiles on individual voters and the “micro-targeting” of increasingly precise
messages to increasingly refined segments of the electorate. Despite the universal
acceptance of the procedure of secret balloting, voters are becoming increasingly
transparent to a variety of actors, public and private, in the U.S. and increasingly
elsewhere.
In a recent report, the Tactical Tech collective has portrayed the contemporary
political “influence industry.” The overall message is that “political parties are using
the same techniques to sell political candidates to voters that companies use to sell
shoes to consumers.” 51 There is nothing new about the practice of branding political
candidates and messages, 52 although the granularity, speed and scale with which
political messages can now be targeted is unprecedented.
The report makes a useful distinction between data as a political asset, as political
intelligence, and as political influence. Political data operates as an asset through more
traditional databases or voter relationship management systems, the sources for
which include voter registration records, polling data, information from commercial
data brokers and data collected by the parties themselves while campaigning (on the
doorstep, over the phone, online). Data operates as intelligence when it is accumulated
as a result of testing and experimentation.
12
Jeff Chester and Kathryn Montgomery trace the ongoing “marriage of politics and
commerce” and the ongoing growth of data-driven political marketing. 55 They
reviewed seven key techniques employed during the 2016 campaigns in the US, all of
which point to massive efforts at consolidation in the digital marketing ecosystem:
cross-device targeting; programmatic advertising; lookalike modelling, such as that
offered through Facebook; online video advertising; targeted TV advertising; and
psychographic, neuromarketing and emotion-based targeting. Political micro-
targeting is then virtually indistinguishable from contemporary programmatic
advertising practices of the adtech sector, including the highly controversial process
of “real-time bidding” (RTB), which has come under recent scrutiny from DPAs. 56
The picture is not solely one of the amalgamation and centralization of Big Data to the
benefit of central party operations. These trends are offset by the development of
campaigning techniques that have harnessed the more decentralizing powers of
53 Issenberg, S. (2013). The victory lab: The secret science of winning campaigns. Portland: Broadway Books.
54 Nielsen, R.K. (2012). Ground Wars: personalised Communication in Political Campaigns. Princeton: Princeton University Press.
55 Chester and Montgomery (2017).
56 ICO. (June 2019). Update report into adtech and real time bidding. https://ico.org.uk/media/about-the-
ico/documents/2615156/adtech-real-time-bidding-report-201906.pdf
13
In summary, the formal confidentiality of the secret ballot is contrasted with the
increasing surveillance of voters, donors and campaign workers. To a large extent,
these trends are driven by new technologies and by the introduction of consumer
marketing practices into political campaigning. But they are equally precipitated by
the intense competitiveness of modern elections, and by a pervasive international
assumption among political and technical elites that more and better data on the
electorate can help win elections and consolidate political power.
57 http://www.capterra.com/political-campaign-software/
58 On the need for a comprehensive approach to training in security and privacy, see McEnvoy, M. (February 2019). Full Disclosure:
Political Parties, Campaign Data and Voter Consent. Investigation Report P19-01. https://www.oipc.bc.ca/investigation-
reports/2278
59 Endres, K., & Kelly, K. J. (2018). Does microtargeting matter? Campaign contact strategies and young voters. Journal of Elections,
14
University Press.
65 Hankey, S. Morrison, J.K and R. Naik. (2018). Data and Democracy in the Digital Age. The Constitution Society.
https://consoc.org.uk/wp-content/uploads/2018/07/Stephanie-Hankey-Julianne-Kerr-Morrison-Ravi-Naik-Data-and-Democracy-
in-the-Digital-Age.pdf
66 Messina, J. (November 3, 2016). The Election Polls that Matter. New York Times.
https://www.nytimes.com/2016/11/03/opinion/campaign-stops/the-election-polls-that-matter.html
67 Quoted in Kreiss, D. (2016). Prototype Politics. See pages 215-216.
15
Furthermore, micro-targeting will only be as good as the modelling that drives the
algorithms. If the assumptions about the electorate are incorrect, then the messaging
will also be redundant. It is also presumed, in much of the recent literature, that
micro-targeted messages are associated predominantly with Facebook. This is not
necessarily true; micro-targeting might find audiences through many means of
communication – email, text, phone, as well as paper leaflets and signage. 68 The
effective message in an election campaign must account for content, audience, timing
and means (the what, who, when and how). That is a complex and interactive set of
variables.
Micro-targeting clearly has “macro effects.” 69 However, we should not overstate the
value of micro-targeting strategies to the modern election campaign. Popular writing
about these technologies, as well as the corporate hype, typically oversells the impact
of these practices. There is plenty of mythology surrounding data-driven campaigns,
and evidence that these techniques are far more effective at mobilising adherents
than in persuading voters to change their attitudes and behaviour. 70 Whether it
works or not is largely besides the point. The practices still raise a host of critical
privacy questions.
16
Other relevant constitutional principles implicate the regulation of the use of voter
analytics in elections. The “third-party” doctrine articulated in U.S. v. Miller (1976) and
Smith v. Maryland (1979) held that individuals have no reasonable expectation of
privacy in records held by a third party. 74 Under this doctrine, if an individual provides
information to a third party, the Fourth Amendment does not preclude the
government from accessing it without a warrant. Although the doctrine is under
challenge in the digital age, it is still the law that citizens enjoy no “reasonable
17
From the point of statutory privacy protections, it is commonplace to point out that
the United States has never passed a uniform or comprehensive privacy protection
statute, opting instead for more reactive sectoral regulations, and according to
separate analysis of the risks associated with the processing of particular types of data.
Those were conscious policy choices made in the 1970s, which have had legacies and
implications for domestic, and international, data protection policy. The obvious
result has been a patchwork of inconsistent federal and state legislation, and areas of
personal data collection that have fallen between the cracks. 77
There are many defences and critiques of the U.S. model, and contemporary efforts to
develop more omnibus approaches at federal, and most especially state levels. But
combined with the constitutional protections of political data under the First
Amendment, the patchwork has led to a situation where, as Rubinstein contends,
“voter data may be the largest concentration of unregulated personal information in
the U.S. today.” 78 Daniel Kreiss also points out that “institutional political actors. . .
such as parties, candidates, and advocacy organisations, currently enjoy wide latitude
to collect and store political data under the auspices of political speech.” 79
Beyond information privacy law, two other major differences between the United
States and other democratic countries bear emphasis. The first, of course, are the very
permissive campaign financing rules. The spending of money on campaigns and
candidates is protected by the First Amendment. This freedom extends to both
individuals, and under a series of Supreme Court decisions (most notably, Citizens
United v. Federal Elections Commission), to corporations and other organisations, which
now operate SuperPacs through which campaign contributions can be channelled to
candidates. 80 The complexities of U.S. campaign financing regulations are beyond the
scope of this paper, but the comparative freedom to raise money from different
79 Kreiss, D. (2011). Yes we can (profile you): A brief primer on campaigns and political data. Stan. L. Rev. Online, 64, 70.
18
A second difference relates to the process of voter registration in the U.S. There is no
automatic registration process. By and large, the individual voter has to take the
initiative to register at the appropriate place, and appropriate time, before voting day.
Under the 1993 National Voter Registration Act, states are required to make the
process of voter registration easier, including allowing citizens to register when they
renew their drivers’ licenses. But state registration rules still vary considerably. Some
have same-day registration; others require registration weeks beforehand. Some
require complex form-filling, others are simpler.
States have diverse requirements on who is eligible to request a list of voters, what
information the list contains, what information is kept confidential, and how the
information contained in voter lists may be used. In some states the lists are confined
to “non-commercial” purposes. In others, there are no restrictions. Most states list
categories of personal data (such as the social insurance number, date-of-birth, drivers
licence number) that must be kept confidential. In others, the availability is more
open. What is common, and unique, however, is the collection of data on party
affiliation – Democratic, Republican or Independent. This is mainly necessary because
of the system of primary elections, which require states to regulate who may vote in
which Republican or Democratic primary. In some states, both voter status and voter
history are also available. 81
The availability of voter registration data was also facilitated by the Help America Vote
Act (HOVA) of 2002, passed in the wake of the irregularities and inefficiencies in the
2000 elections. HOVA requires states, among other things, to maintain a “single,
uniform, official, centralised, interactive computerised statewide voter registration
list.” 82 This legislation helped lay the groundwork for political parties to build massive
databases on voters, and also for commercial data brokers to get into the business of
compiling, analysing and selling voter intelligence data. In standardising lists of
voters, HOVA made it easier to merge voter lists with other sources of personal data —
public and commercial. 83
The scandal concerning the harvesting of Facebook data by Cambridge Analytica has,
of course, prompted a flurry of investigative activity in Congress and some highly
81 National Conference of State Legislatures. Access to and Use of Voter Registration Lists. http://www.ncsl.org/research/elections-
and-campaigns/access-to-and-use-of-voter-registration-lists.aspx
82 See Section 303 of the Help America Vote Act (HAVA). http://www.eac.gov/assets/1/workflow_staging/Page/41.PDF
83 See page 64 in Hersh, E. (2015). Hacking the Electorate: How Campaigns Perceive Voters. Cambridge: Cambridge University
Press.
19
In summary, the regulation of personal data in the electoral context in the U.S. is
virtually inseparable from the wider approach to consumer privacy protection. Strong
penalties are available if litigation can prove “unfair and deceptive trade practices.”
Further regulatory action is dependent on a myriad of federal and state laws that tend
to protect personal data on a sectoral level. However, the statutory law on the use of
personal information in election campaigns remains essentially the same. As a
response, Senator Feinstein has introduced a Voter Privacy Act to give voters more
control over the personal information used by parties and candidates in federal
election campaigns. The Bill would provide rights of access, notice and deletion, and
would prohibit the transfer of data, and targeting. The requirements would not apply
to information obtained from state and local voter registration databases. 86 It is not
expected to pass.
Nowhere are elections more “data-driven” than in the United States. Nowhere else has
the world of consumer and political marketing been so thoroughly merged. Nowhere
else is the political “influence industry” more extensive. Nowhere has the divisive
effects of the non-transparent, digital campaign ads as part of the “stealth media” 87
and its potential to reinforce “echo-chambers” 88 and “filter bubbles” been more
acutely felt. To a large extent the legal, constitutional, political and cultural conditions
of the U.S. are exceptional. It is important, therefore, not to generalise from the U.S.
experience, even though the larger story about data-driven elections is very much one
about the export of practices pioneered in the U.S. to other political systems.
84 For an overview of these decisions see the EPIC Facebook pages: https://epic.org/foia/ftc/facebook/#
85 Romm, T. (June 2019). D.C. attorney general’s lawsuit against Facebook can proceed, judge rules. Washington Post.
https://www.washingtonpost.com/technology/2019/06/01/dc-attorney-generals-lawsuit-against-facebook-can-proceed-judge-
rules/?noredirect=on
86 Feinstein Bill would give voters control over their data. (July 31, 2019). https://www.feinstein.senate.gov/public/index.cfm/press-
releases?id=B4FBA307-B050-4623-8EAF-841DCDCAFDA4
87 Kim, Y. M., Hsu, J., Neiman, D., Kou, C., Bankston, L., Kim, S. Y., ... & Raskutti, G. (2018). The stealth media? Groups and targets
20
Canada
The Supreme Court of Canada has determined that political parties occupy a special
role under the Canadian Charter of Rights and Freedoms as they act as “both a vehicle
and outlet for the meaningful participation of individual citizens in the electoral
process.” 89 The Charter provides citizens the right to engage in democratic
participation through political parties, and in turn ensures that political parties are free
from unreasonable restrictions on their interactions with citizens.
Political parties in Canada, like in the US, and unlike in Europe, are generally not
subject to federal or provincial privacy laws. Therefore, the extent to which candidates,
parties and their local associations abide by commonly enforced principles of
information privacy protection is largely a matter of choice, rather than compulsion.
For the most part, individuals have no legal rights to learn what information is
contained in party databases, to access and correct those data, to remove themselves
from the systems, or to restrict the collection, use and disclosure of their personal
data. 90
The vast majority of public and private organisations in Canada are regulated by
federal and/or provincial privacy protection legislation; the fact that political parties
are not is attributable to the piecemeal process through which these laws developed
at federal and provincial levels. Unlike countries with uniform data protection
regimes, Canada’s experience was incremental, thus leaving some categories of
organisation unregulated. 91 Political parties stand as the principal example of those
89 Figueroa v. Canada (Attorney General), 2003 SCC 37, [2003] 1 S.C.R. 912 para 37, 39
90 Bennett, C.J. and Bayley, R.M. (March 2012). Canadian Federal Political Parties and Personal Privacy Protection: A Comparative
Analysis. Office of the Privacy Commissioner of Canada. https://www.priv.gc.ca/en/opc-actions-and-decisions/research/explore-
privacy-research/2012/pp_201203/#toc3a; Judge, E. and Pal, M. (2014). Privacy and the Electorate: Big Data and the
personalization of Politics. University of Ottawa Center for Law, Technology and Society.
http://techlaw.uottawa.ca/sites/techlaw.uottawa.ca/files/judge_pal_privacyandtheelectorate_ksg_report_oct_14_final.pdf.
91 See, Office of the Privacy Commissioner of Canada. (January 2018). Overview of Privacy Legislation in Canada. Office of the
21
The exception to this trend is British Columbia, whose Personal Information Protection
Act (PIPA) applies broadly to “organisations” (other than public bodies) regardless of
whether or not they are engaged in commercial activity. Therefore, the Office of the
Information and Privacy Commissioner of BC (OPICBC) has jurisdiction over political
parties, and has already conducted three investigations. One involving the BC New
Democratic Party (BC NDP), and the other involving the BC Liberals, served to establish
that the OIPCBC did indeed have jurisdiction in this area. 92 Those precedents led to a
broader analysis of compliance with PIPA by all major political parties in BC, published
in 2019. 93 This report concluded that BC political parties needed to be more
transparent about how they collect data on voters; too much was being gathered
without the individual’s consent. The parties are now expected to revise their privacy
policies and reform their practices in consultation with the OIPC BC and the Chief
Electoral Officer. The investigation stands as the only comprehensive review of
political parties’ processing of personal data, outside the UK.
The additional question is whether or not BC PIPA applies to federal political parties to
the extent that they campaign in BC. The Commissioner has adjudicated that question
and rejected arguments by a federal political party that federal law is paramount, and
that constitutionally PIPA should not regulate federal elections. The actual facts of the
case have yet to be decided, but the decision does pave the way for the riding
associations affiliated with federal political parties to be subject to exactly the same
privacy rules as their provincial counterparts, to the extent that they operate in BC.
The issue is not settled by any means, but this decision is likely to have wider
ramifications. 94
22
Political parties and other political entities are also exempt from the “Do not Call List”
procedures implemented through the Canadian Radio-Telecommunications
Commission (CRTC). As provided for in section 41.7 of the Telecommunications Act,
the National DNCL Rules do not apply in respect of a telecommunication made by a
registered party, a party candidate or a nomination or leadership contestant. They are
obliged, however, to comply with some of the basic telecommunications rules for
unsolicited calling, such as identifying the person on whose behalf the call is made,
providing contact information, and displaying the originating phone number. They
must also maintain an internal do not call list, but are not obliged to disclose this to
callers, or in their privacy policies. 97 Parties are also exempt from the Canadian Anti-
Spam legislation (CASL) if the primary purpose of the message is to solicit a
contribution, although, as discussed below, some say that they comply voluntarily, by
including an unsubscribe option at the end of an email. 98
http://www.elections.ca/res/rep/off/comm/comm_e.pdf
100 See page 35 in: House of Commons Standing Committee on Access to Information, Privacy and Ethics. (June 2018). Addressing
Digital Privacy Vulnerabilities and Potential Threats to Canada’s Democratic Electoral Process.
101 Office of the Privacy Commissioner of Canada. (May 30, 2018). Remarks at presentation before the Senate Open Caucus.
23
These provisions were greeted with almost universal criticism for their
incompleteness, vagueness and lack of any real enforcement mechanism. 105 In
consultation with Elections Canada, the Privacy Commissioner has recommended
amendments, to ensure that the privacy policies are consistent with the principles
found in Schedule 1 of PIPEDA, and that his office be given responsibility for
oversight. 106 It is not expected that there will be any further progress on these issues,
before the upcoming federal election in October 2019, even though there is likely to
be close attention to the parties’ campaigning practices, and particularly to the use of
Facebook for the delivery of political messaging. 107
Australia
At a constitutional level, as in Canada, the High Court has ruled that an essential
element of parliamentary democracy is the discussion of political and economic issues,
during and between election periods. 108 As in other parliamentary democracies, the
https://act.openmedia.org/C76?utm_source=nom&utm_medium=slideshow&utm_campaign=7144&tdid=1690
103 Curry, B. (June 13, 2019). Majority of poll respondents express support for extending privacy laws to political parties. The Globe
https://www.alrc.gov.au/publications/41.%20Political%20Exemption/exemption-registered-political-parties-political-acts-and-
pract
24
The existence of party databases has also been subjected to media scrutiny in
Australia. There have been a series of stories in the media about inappropriate
communications with voters, about the non–consensual capture of personal data by
parties and candidates, and about data breaches going back several years. The global
effects of the Cambridge Analytica scandal have led to heightened public and media
consciousness about how personal data is being captured and profiled by Australian
political parties. In February 2019, reports that Australian political parties had been
hacked by “sophisticated state actors” (rumoured to be China) led to renewed calls for
parties to be brought under the Privacy Act, and its data breach reporting
requirements. 112 There has also been criticism of the matching of email addresses,
social media profiles through the company, Nationbuilder 113 and of the parties’ use of
email tracking tools. 114
Unlike in Canada, however, political parties are explicitly exempted from privacy
legislation when carrying out an exempt political activity such as campaigning in an
109 Ibid.
110 Australian Privacy Principles. OAIC. https://www.oaic.gov.au/privacy/australian-privacy-principles/
111 Privacy in your state. OAIC. https://www.oaic.gov.au/privacy/privacy-in-your-state/
112 Crowe, D. (February 18, 2019). Political Parties should be stripped of Privacy Act exemptions after hack: experts. Sydney
https://www.reuters.com/article/us-australia-election-data/after-data-scandals-australia-faces-an-election-under-heavy-profiling-
idUSKCN1SB012
114 Bogle, A. (May 2019). How the Australian federal election invaded your inbox with email tracking tools. ABC News.
https://www.abc.net.au/news/science/2019-05-02/email-tracking-parties-lobby-groups-australian-federal-election/11056186
25
the New South Wales Labour Branch for unlawfully using electoral roll information to find name, address and phone number
information which he passed along to the union boss. https://www.smh.com.au/national/nsw/former-alp-heavyweight-jamie-
clements-guilty-of-unlawfully-using-electoral-data-20170512-gw37jh.html
119 Australian Electoral Commission. Privacy and the Election – Frequently Asked Questions.
https://www.aec.gov.au/FAQs/privacy-election.htm
26
120 Vaile, D. (March 22, 2018). Australia should strengthen its privacy laws and remove exemptions for politicians. The Conversation.
http://theconversation.com/australia-should-strengthen-its-privacy-laws-and-remove-exemptions-for-politicians-93717
121 Australian Election Commission. Frequently Asked Questions. https://www.aec.gov.au/FAQs/Voting_Australia.htm
122 European Commission. (2018). Tackling online disinformation: a European Approach. https://eur-lex.europa.eu/legal-
content/EN/TXT/?uri=CELEX:52018DC0236; European Commission (2018) Free and fair European elections – Factsheet.
https://ec.europa.eu/commission/sites/beta-political/files/soteu2018-factsheet-free-fair-elections_en.pdf;
European Commission. (2018). Action Plan against Disinformation. European Commission contribution to the European Council.
https://ec.europa.eu/commission/sites/beta-political/files/eu-communication-disinformation-euco-05122018_en.pdf; European
Commission. (2018). Commission guidance on the application of Union data protection law in the electoral context.
https://ec.europa.eu/commission/sites/beta-political/files/soteu2018-data-protection-law-electoral-guidance-638_en.pdf;
European Commission. (2018). Recommendation on election cooperation networks, online transparency, protection against
cybersecurity incidents and fighting disinformation campaigns in the context of elections to the European Parliament.
https://ec.europa.eu/commission/sites/beta-political/files/soteu2018-cybersecurity-elections-recommendation-5949_en.pdf
123 EU Code of Practice on Disinformation. (September 2018). https://ec.europa.eu/digital-single-market/en/news/code-practice-
disinformation
27
Under Article 9 (1) of the GDPR, the “processing of personal data revealing racial or
ethnic origin, political opinions, religious or philosophical beliefs, or trade union
membership, and the processing of genetic data, biometric data for the purpose of
uniquely identifying a natural person, data concerning health or data concerning a
person’s sex life or sexual orientation shall be prohibited.” These categories mirror
those mentioned in the revised Council of Europe Convention 108. 126 They are also
derived from the principles of non-discrimination on grounds of political opinion
enshrined in Article 21 of the Charter of Fundamental Rights of the European Union.
According to earlier guidance provided by the Article 29 Working Party, the
assumption behind the classification of special categories of personal data is that
misuse of these data could have more severe and irreversible consequences for the
individual’s fundamental rights. 127
The GDPR lists a number of exemptions, two of which are directly relevant to the
political context. Article 9.2 (d) permits processing when “carried out in the course of
its legitimate activities with appropriate safeguards by a foundation, association or any
other non-profit seeking body with a political, philosophical, religious or trade-union
aim and on condition that the processing relates solely to the members or to former
members of the body or to persons who have regular contact with it in connection
with its purposes and that the personal data are not disclosed outside that body
without the consent of the data subjects.” Article 9.2. (e) permits processing which
“relates to personal data which are manifestly made public by the data subject.” And
Article 9.2 (g) permits processing when necessary for reasons of substantial public
interest, on the basis of Union or Member State law which shall be proportionate to
the aim pursued, respect the essence of the right to data protection and provide for
suitable and specific measures to safeguard the fundamental rights and the interests
of the data subject.”
Recital 56 of the GDPR attempts to clarify this exemption in the case of political parties:
124 Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with
regard to the processing of personal data and on the free movement of such data (OJEU 1995 L 281)
125
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on General Data Protection
Regulation (OJEU L119 1). http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf
126 Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data. (January 1981). Council of
Europe. https://www.coe.int/en/web/conventions/full-list/-/conventions/rms/0900001680078b37
127 See European Union Article 29 Data Protection Working Party. (2011). Advice Paper on special categories of data (“sensitive data”).
http://ec.europa.eu/justice/data-protection/article-29/documentation/other-
document/files/2011/2011_04_20_letter_artwp_mme_le_bail_directive_9546ec_annex1_en.pdf
28
The Commission guidance on the application of Union data protection law in the
electoral context stresses that it “applies to all actors active in the electoral context”,
including European and national political parties, European and national political
foundations, platforms, data analytics companies and public authorities responsible
for the electoral process.
In the light of the continuing scandal, and in advance of the European parliamentary
elections, the European Data Protection Board (EDPB) issued a statement on the “use
of personal data in the course of political campaigns.”128
European Data Protection Board (EDPB). (March 13, 2019). Statement 2/19 pm the use of personal data in the course of political
128
campaigns. https://edpb.europa.eu/sites/edpb/files/files/file1/edpb-2019-03-13-statement-on-elections_en.pdf
29
Despite this guidance, we should not conclude that the law is clear. In prior work, I
have raised a number of questions concerning: the breadth of the definition of
“political opinions” and whether or not the extent of the sensitive categorisation
might extend to the activities from which those opinions might be inferred (e.g.
magazine and newspaper readership, group memberships); the definition of “regular
contacts”; the meaning of “in the course of electoral activities,” when social media
facilitates permanent campaigning during and between elections; and the definition
of the “reasons of public interest.” 129
The two countries in which these broader issues have been most directly engaged are
the UK and France. From rulings by the ICO and the Commission Nationale de
l’Informatique et Libertés (CNIL), we are beginning to obtain a clearer picture of the
conditions under which data on political opinions might legally be processed in
specific contexts, and therefore the extent to which voter analytics might be
regulated. 130
United Kingdom
The UK is the only European country whose parties admit operating voter relation
management databases of the kind seen in North America. Using similar proprietary
software, UK parties augment the basic address information from the electoral roll
with additional personal data on supporters and non-supporters alike from a variety of
sources. 131 In 2000, the UK government amended its regulations on the processing of
sensitive personal data to permit the processing of personal data on political opinions
by registered political parties, provided it “did not cause, nor is likely to cause,
substantial damage or substantial distress to the data subject or any other person.”132
129 Bennett, C.J. (April 2018). Cambridge Analytica and Facebook: A Wake-Up Call. Privacy Laws and Business International Report,
Issue 152.
130 Information Commissioner’s Office. (2014). Guidance for political parties for campaigning or promotional purposes.
https://ico.org.uk/media/for-organisations/documents/1589/promotion_of_a_political_party.pdf;
Commission Nationale de l’Informatique et Libertés (CNIL). (January 2012). Communication Politique: Obligations Legale et Bonnes
Pratiques.
http://www.cnil.fr/fileadmin/documents/Guides_pratiques/CNIL_Politique.pdf
131 Bennett, C.J. (November 2016). Voter databases, micro-targeting, and data protection law: can political parties campaign in
Europe as they do in North America?. International Data Privacy Law, Volume 6, Issue 4, 261-275.
132 The Data Protection (Processing of Sensitive Personal Data) Order 2000.
30
The first guidance from the Information Commissioner’s Office (ICO) dates from 2005
and was issued partially in response to the case against the Scottish National Party for
using automated robo-calling for political marketing purposes. There was a similar
complaint and ruling against the Labour Party in 2010. The guidance was updated in
2014. 134 It addresses the practical meaning of consent in the electioneering context, by
means of post, email, text, fax, phone and automated messages; and the often-tricky
relationship between national party headquarters, local campaigns and the third party
market research firms that work for parties. The guidance also addresses the rules for
“viral-marketing” or “tell a friend” campaigns. The party must always identify itself, and
provide contact details and easy procedures for opting out.
This earlier guidance formed important preparation for the series of investigations and
reports prompted by the Cambridge Analytica breach. Two Investigation reports detail
the enforcement actions associated with the investigations, including: 135 a fine of half
a million pounds to Facebook; enforcement actions against SCL Elections Ltd., the
parent company of Cambridge Analytica, and against Aggregate IQ, the Victoria-based
company that worked for the Vote Leave campaign in the EU referendum; and audits
of the main credit reference companies. They also issued a fine against Emma’s Diary,
a company that provides advice to women and new parents, that allegedly sold
information to the data broker, Experian, which was then used by the Labour Party. At
the conclusion of their inquiries, the Commissioner was compelled to note “a
disturbing disregard for voters’ personal privacy by players across the political
campaigning ecosystem — from data companies and data brokers to social media
platforms, campaign groups and political parties.” 136
134 UK Information Commissioner’s Office. (2014). Guidance for Political Parties for Campaigning for Promotional purposes.
https://ico.org.uk/media/for-organisations/documents/1589/promotion_of_a_political_party.pdf
135
ICO. (November 2018). Investigation into the use of data analytics in political campaigns. A Report to Parliament.
https://ico.org.uk/media/action-weve-taken/2260271/investigation-into-the-use-of-data-analytics-in-political-campaigns-final-
20181105.pdf; ICO. (July 2018). Investigation into Data Analytics in Political Campaigns: Investigation Update.
https://ico.org.uk/media/action-weve-taken/2259371/investigation-into-data-analytics-for-political-purposes-update.pdf.
136 Information Commissioner’s report brings the ICO’s investigation into the use of data analytics in political campaigns up to
date: https://ico.org.uk/about-the-ico/news-and-events/blog-information-commissioner-s-report-brings-the-ico-s-investigation-
into-the-use-of-data-analytics-in-political-campaigns-up-to-date/
31
back on the very complicated world of voter analytics, to paint a picture of the range
of organisations involved in contemporary elections, and of the practices they engage
in. This report was accompanied by a research report from Demos reviewing the
current and future trends in campaigning technologies. 138
Most of the findings in the report concern the lack of transparency about “fair
processing.” The report criticises the parties’ privacy policies for shortcomings in
accessibility and clarity, in light of the enhanced privacy notices requirements under
the GDPR. For any business that supplies data to political parties, and several are
mentioned in the report, that business “cannot repurpose that personal data for
political campaigning without first explaining this to the individual and obtaining their
consent.” 140 Vague and expansive statements of purpose are not likely to be good
enough. Equally, political parties need to ensure when sourcing personal information
from third-party organisations (including data brokers) that appropriate consent has
been obtained. This performance of ‘due diligence’ must be recorded and auditable.
Some political parties also use software which assigns a predicted ethnicity and age to
individuals, under the contention that this “assumed” or “inferred” data is not
necessarily personal information about the data subject. The ICO disagrees. 141 Once
this is linked to an individual it does amount to personal data and is subject to the
requirements on the processing of special categories of data under the GDPR. There is
137
Information Commissioner’s Office (ICO). (July 2018). Democracy Disrupted: Personal Information and Political Influence.
https://ico.org.uk/media/action-weve-taken/2259369/democracy-disrupted-110718.pdf
138 Bartlett, J., Smith, J., and Acton, R. (July 2018). The Future of Political
Campaigning. https://www.demos.co.uk/wp-content/uploads/2018/07/The-Future-of-Political-Campaigning.pdf
139 See page 19 in ICO (July 2018)
32
The investigation also identified a lack of understanding among political parties about
the legal basis for uploading contact information to social media platforms, such as
through Facebook’s Core, Custom and Look-Alike Audiences functions. 143 As in
France, the popular company, Nationbuilder, and its Nationbuilder match function,
also comes under scrutiny. The ICO is concerned that political parties are using this
platform without adequate information being provided to the people affected. 144 Even
where a party got the personal information from publicly available sources such as the
Electoral Register, they must still provide a clear privacy notice to individuals. The
report also discusses the legality of micro-targeting under the GDPR’s provisions on
automated decision-making and profiling. 145 Political micro-targeting may be a type of
automated decision-making that does have sufficiently significant effects on
individuals, triggering the requirements under Article 22.
The ICO made a series of ten recommendations, issued eleven political parties with
warning letters detailing areas of concern and non-compliance. These letters were in
advance of Assessment Notices providing for compulsory audits of a selection of the
parties. The ICO has also asked the government to legislate a statutory code of
practice on the use of personal data in political campaigns. 146 Until then, the
Commissioner called for an ‘ethical pause’ to allow the key players to reflect on their
responsibilities. 147 That draft framework code of practice was circulated in August
2019, and is currently subject to consultation. 148
France
There is plenty of evidence that digital campaigning techniques have begun to enter
French politics, as well. Various start-ups now offer a suite of services to parties and
candidates, for the analysis of constituencies, allowing parties and candidates to
prioritise their canvassing activities. 149 But there is no evidence of the kinds of
comprehensive Voter Relationship Management systems observable in the U.S. and in
142 Ibid.
143 See page 32 in Ibid.
144 Ibid.
145
See page 16 in Ibid.
146 See page 44 in Ibid.
148 Information Commissioner’s Office (ICO). (August 2019). Guidance on Political Campaigning: Draft Framework Code for
Consultation. https://ico.org.uk/media/about-the-ico/consultations/2615563/guidance-on-political-campaigning-draft-
framework-code-for-consultation.pdf
149 An example is Cinquante-Plus-Un. See https://www.youtube.com/watch?v=N2KuHpxkN6M
33
The CNIL has probably offered the most regular, and consistent, rulings on digital
political marketing practices of all the European DPAs. Its interest in the subject goes
back to the so-called ‘Sarkospam’ scandal of September 2005, when hundreds of
thousands of unsolicited emails were sent on behalf of presidential candidate Nicolas
Sarkozy. 151 The case prompted a series of recommendations about the use of files by
political parties, groups, candidates and elected officials. Political canvassing by e-mail
should not use any databases other than those who had explicitly opted in. And the
CNIL ruled that those who had opted in to commercial databases who were not
explicitly told at the time that their information may be used for political marketing (as
occurred in the Sarkospam case), must be contacted again and offered the
opportunity to opt out. 152 The guidance also recommended that political parties
declare to the CNIL when they are processing data on people who are occasionally in
contact (for instance, those who have signed a petition, requested documentation, or
visited the blog), but not those who are regularly in contact, such as donors or regular
members.
The CNIL issued further guidance in 2012 153 and placed the rules about political
communication in the context of the broader application of French data protection
law to the entire processing activities of parties in France, and the information they
collect. The guidance addressed: the types of internal files of the elected official, the
candidate or the political party, and distinguishes how each might use files of
members, regular contacts and occasional contacts; the use of the electoral register, of
directories and files from the private sector; and the rules for communication by
telephone, SMS, email and Internet. The CNIL also provided examples of best practice
for obtaining informed consent.
Particular data protection issues were also raised as a result of the institution of U.S.
style open primary elections for the Socialist Party in the 2012 presidential election. In
this election, not only would registered Socialist voters be able to participate, so would
150 Bennett, C.J. (December 2016). Voter databases, micro-targeting and data protection law: can political parties campaign in
Europe as they do in North America?. International Data Privacy Law, Vol. 6, No. 4, 261-75.
151 Lebegue, T. (September 27, 2005). Françaises, Français, Nicolas Sarkozy vous spamme. Libération.
http://www.liberation.fr/france/2005/09/27/francaises-francais-nicolas-sarkozy-vous-spamme_533767
152 Commission nationale de l'informatique et des libertés. (November 2006). Délibération n. 2006-228 du 5 octobre 2006 portant
recommandation relative à la mise en oeuvre par les partis ou groupements à caractère politique, élus ou candidats à des fonctions
électives de fichiers dans le cadre de leurs activités politiques.
https://www.legifrance.gouv.fr/affichTexte.do?cidTexte=JORFTEXT000000459927
153 CNIL. (January 2012). Communication Politique: Obligations Legale et Bonnes Pratiques.
https://www.cnil.fr/sites/default/files/typo/document/CNIL_Politique.pdf
34
The community organising system, Nationbuilder, has been popular across the world
for candidates and parties across the ideological spectrum, including in France. The
company offers a fully integrated suite of tools for the organisation of a campaign, and
outreach through email, telephone, social media and traditional door-to-door
campaigning. The CNIL was particularly interested in a functionality called
“NationBuilder Match.” When a supporter is added to a user’s “nation” and provides
his/her email address, the software will immediately add any public LinkedIn,
Facebook and Twitter profiles associated with that email address, including any profile
pictures. 155 It was also reported that in some cases Nationbuilder Match was
uploading locational information, and information on all the users who “liked” the
candidates’ publications on Facebook, or followed a candidate on Twitter. 156
For the CNIL, “those who voluntarily provided their email address for the purpose of
receiving a newsletter from a candidate cannot be considered as having been
informed or having consented to enter into relations with that candidate through a
social network” 157 Moreover, with regard to the tracking of users across multiple
platforms, the CNIL stated that “being a regular contact via the Facebook network is
not a sufficient condition to collect and use the contact information as shown on a
Twitter profile” 158 NationBuilder deactivated this functionality in France, and
subsequently across all EU member states. 159
154 Délibération no. 2012-020 du Janvier 2012 portant recommandation relative à la mise en oeuvre par les partis ou groupements
à caractère politique, élus ou candidats à des fonctions électives de fichiers dans le cadre de leurs activités politiques, available at:
https://www.legifrance.gouv.fr/affichTexte.do?cidTexte=JORFTEXT000025344843
155 Escobedo, A. NationBuilder match. Nationbuilder. https://nationbuilder.com/nationbuilder_social_match
156 Untersinger, M. (April 3, 2017). Logiciels électoraux : les politiques français ont dû mettre fin à la récolte de certaines données
partis?” https://www.cnil.fr/fr/elections-2016-2017-quelles-regles-doivent-respecter-les-candidats-et-partis
158 Ibid.
159 Telephone conversation with Toni Cowan-Brown, Vice President, Strategic Partnerships at NationBuilder (June 21st, 2019).
35
When it comes to occasional contacts, for example those who have “liked”,
commented or retweeted content, the systematic collection of their additional data
(email address, Facebook or Twitter accounts, etc.) is unfair (“n’est pas loyale”).
However, the CNIL specifies the conditions under which parties or candidates can
process the “additional” data collected from occasional contacts. Indeed, it is possible
to send a message to occasional contacts “via the usual method” (“par le biais du
vecteur habituel”) (that is to say, via email if the person has one, via Facebook if the
person “liked” a post, via private message if the person “retweeted”, etc.) in order to
obtain the person’s consent to the collection of additional data that concerns him or
her. But the CNIL is clear that in the total absence of contact between a candidate or
party and an internet user, it is unfair (“déloyal”) to capture data on those individuals.
The enrichment of contact databases must not therefore lead to the collection and
processing of personal data relating to third-party internet users. Further, it is illegal to
use someone’s “friends list” for the purpose of communication, whether the person in
question is a regular or an occasional contact.
The combined effects of these rulings constrain the abilities of parties and candidates
to harvest data from social media networks. They begin to establish some clearer rules
about the processing of these forms of sensitive data, at least in France. However, the
pressures in France (as elsewhere) to harness the power of digital technologies are
enormous. And these same restrictions have not yet been articulated at the European
level as a general interpretation of the GDPR.
160 Commission Nationale de l’Informatique et Libertés. (November 8, 2016). Communication politique : quelles sont les règles pour
l'utilisation des données issues des réseaux sociaux?. https://www.cnil.fr/fr/communication-politique-quelles-sont-les-regles-pour-
lutilisation-des-donnees-issues-des-reseaux.
36
Japan's Public Offices Election Law (POEL) comprises 275 clauses that regulate
campaigning during the period from announcing one's candidacy to election day, and
daily political activities. Door-to-door campaigning and telephone solicitation are
banned. And politicians are not allowed to buy time on radio or TV, or space in
newspapers for advertising. Candidates are bound by rules regarding the number of
speeches they can make, the type of canvassing they can do, which written materials
can be distributed and displayed, and the number of fliers that might be distributed
during a campaign (70,000). Japanese law also prohibits “pre-campaign”
campaigning. The solicitation of votes should only occur during the official period of
the campaign — not before, and not on election day.
Many of these stipulations date from election reforms instituted in 1925, the time
when universal suffrage was extended to all males over 25 years. These rules were
intended to operate as a deterrence against bribery, pork-barrel politics and
corruption. They also are designed to produce a level-playing field, equalizing the
opportunities between candidates of large and small political parties. They have
become integrated within Japanese political culture, even though they are widely
https://www.abc.net.au/news/2017-10-14/election-campaigns-in-japan-an-old-fashioned-affair/9040624
37
For a society so immersed in digital culture and social media, these rules were bound
to come under some pressure. The government therefore made changes to the POEL
in 2013 which allowed for some forms of internet campaigning. Under these rules,
candidates and parties were legally allowed to run websites, but they cannot contain a
“vote for me” message, and they cannot refer to an opponent. They can be used to
sign up members of the party and to solicit donations, but this is not common in a
society that relies so heavily on personalised and localised networks. Nor can the
website be updated after the campaign has begun. The assumption is that the
information provided to the electorate at the beginning of the campaign serves as a
kind of “contract” with the electorate. The statement of intentions is supposed to
remain stable, and not altered by the kinds of last-minute promises that are a common
feature in North America. In the Japanese context, therefore, “micro-targeting” (as
defined above) would essentially be illegal. 165
The most popular social media platform in Japan is LINE, an app that functions
primarily as a communications tool, similar to WhatsApp. 166 Twitter, Instagram and
Facebook are essentially viewed under Japanese law as “websites.” In a similar stretch
of legal terminology, Youtube is regulated as a “broadcaster” and may not be used for
personalised political communication. That said, the use of social media platforms as
broadcast media for political candidates are becoming increasingly popular. It was
reported, for example, that Instagram had become the platform of choice for Prime
Minister Abe in the 2019 elections for the upper house, signalling an attempt to reach
younger voters. 167 But there is little evidence of the sophisticated digital campaign
strategies seen elsewhere. There is also no evidence that they are used for more
personalised messaging, and no evidence that they are used to harvest information on
followers and friends.
The conditions under which Japanese parties and candidates campaign, therefore, is
almost entirely regulated under the POEL and the associated regulations, and
overseen by the Elections Division of the Ministry of Internal Affairs and
Communications. “Political bodies” (seiji dantai) therefore, are exempted from the
164
Nikkei Asian Review. (January 2017). Japan’s Election System Choking on Rules. https://asia.nikkei.com/Politics/Japan-s-election-
system-choking-on-rules
165 Interview with officials from Elections Division of Japanese Ministry of Communications (May 8, 2018).
overview-of-social-media-in-japan/
167 Oda, S. (July 2019). Targeting Young Voters, Japan’s Abne Takes to Instagram. Bloomberg News.
https://www.bloomberg.com/news/articles/2019-07-17/targeting-young-voters-japan-s-abe-takes-to-instagram
38
168 See Article 76 (1)(v) in: Amended Act on the Protection of Personal Information. (December 2016). Find English translation here:
https://www.ppc.go.jp/files/pdf/Act_on_the_Protection_of_Personal_Information.pdf
169 Ibid., Article 43 (1)
170
Interviews, Japan Personal Information Commission, May 7, 2018.
171 Ibid, Article 2 (3)
173 Chan, S. (2017). Africa leads the way in election technology, but there’s a long way to go. The Conversation.
https://theconversation.com/africa-leads-the-way-in-election-technology-but-theres-a-long-way-to-go-84925
174 Murgia, M., Findlay, S., & Schipani, A. (2019). India: the WhatsApp election. FT. https://www.ft.com/content/9fe88fba-6c0d-
11e9-a9a5-351eeaef6d84
39
In Malaysia, for instance, it is reported that political parties resort to “location and
language-based micro-targeted Facebook advertisements” to influence voters. 179 In
Chile political parties are using tools to help them “discover the geolocation of voters”
as well as “their socioeconomic status and political preferences”. 180 Chilean parties are
working with companies like InstaGIS that access user comments, likes and locations
on social media for profiling and segmentation purposes. Additionally, while Chile’s
national laws prohibit the use of the national electoral roll for commercial purposes, it
has been found that commercial data-driven campaigns are gaining roots. 181 In India,
political parties have used cookies to harvest data for targeting voters with ads. 182 In
addition to major investments in social media analytics, political parties in India have
175 VOA. (February 2016). Executive: Indian Political Parties Abuse WhatsApp Service ahead of Election. VOA News.
https://www.voanews.com/south-central-asia/executive-indian-political-parties-abuse-whatsapp-service-ahead-election;
Mohammed, O. (2015). WhatsApp is now the primary platform for political trash talk in Tanzania’s election campaign. Quartz
Africa. https://qz.com/africa/510899/whatsapp-is-now-the-primary-platform-for-political-trash-talk-in-tanzanias-election-
campaign/
176
Tactical Tech. (November 2018). WhatsApp: The Widespread Use of WhatsApp in Political Campaigning in the Global South.
https://ourdataourselves.tacticaltech.org/posts/whatsapp/.
177 Freeze, C. and MacKinnon, M. (March 2018). Records reveal AggregateIQ and SCL Group’s plan to influence politics in Trinidad
https://www.ghanaweb.com/GhanaHomePage/NewsArchive/Part-of-175m-loan-to-build-hospitals-spent-on-NDC-re-election-
research-692606; Oduro-Marfo, S. (April 2018). Cambridge Analytica, Africa and talk of Colonialism. Ipolitics.
https://ipolitics.ca/article/cambridge-analytica-africa-and-talk-of-colonialism/
179
Tactical Tech. (June 2018). Malaysia: Voter Data in the 2018 Elections. https://ourdataourselves.tacticaltech.org/posts/overview-
malaysia
180 Tactical Tech (September 2018). Chile: Voter Rolls and Geo-targeting. https://ourdataourselves.tacticaltech.org/posts/overview-
chile
181 Ibid.
182 Tactical Tech. (August 2018). India: Digital Platforms, Technologies and Data in the 2014 and 2019 Elections.
https://ourdataourselves.tacticaltech.org/posts/overview-india
40
Ultimately, while Cambridge Analytica’s voter targeting scandal may have dominated
international headlines, it is important to pay similar attention to the more widespread
phenomenon of voter mass-messaging in many Global South countries. In the cases
below, we show the increasing capacities of political parties in the Global South to
harvest as much personal data as possible to deliver bulk campaign messages to
targeted populations, with a common profile, and derived from distinct sources, such
as lists of university students or professionals.
While personal data is being dubiously accessed in many countries in Global South
countries, data privacy regimes have not yet been firmly institutionalised. Some of the
resulting challenges are discussed below in two cases: Kenya, which has yet to
183 Ibid.
184 Cadwalladr, C. (March 2018). Cambridge Analytica's ruthless bid to sway the vote in Nigeria. The Guardian.
https://www.theguardian.com/uk-news/2018/mar/21/cambridge-analyticas-ruthless-bid-to-sway-the-vote-in-nigeria
185
Myjoyonline. (October 2018). Part of $175m loan to build hospitals spent on NDC re-election research.
https://www.myjoyonline.com/politics/2018/October-15th/part-of-175m-loan-to-build-hospitals-spent-on-research-into-
mahamas-2016-chances.php
186 Loop. (March 2018). T&T's link to Cambridge Analytica scandal. http://www.looptt.com/content/tts-link-cambridge-analytica-
scandal
187 Oduro-Marfo, S. (April 2018). Cambridge Analytica, Africa and talk of Colonialism. Ipolitics.
https://ipolitics.ca/article/cambridge-analytica-africa-and-talk-of-colonialism/
41
Kenya
Section 38b of the Kenyan constitution provides that citizens are free to “recruit
members for a political party” or “to campaign for a political party or cause”. This right
is elaborated in the country’s Electoral Code of Conduct in which citizens are warned
to “do nothing to impede the right of any party, through its candidates, canvassers,
and representatives, to have reasonable access to voters…” 188 To this end, the Access
to Information law in Kenya permits the acquisition of a redacted version of the voters’
register by citizens including political actors. 189 Also, as evidenced by the prevalence of
door-to-door campaigns, the political canvassing rules in Kenya do not prevent
personal contact between a political candidate and the voter.
However, the right to freely engage in political canvassing does not come without
limitations. Kenya’s Electoral Code of Conduct proscribes the distribution of offensive
campaign messages. While the Electoral Code of Conduct forbids “campaigning in
places of worship or during burial ceremonies”, it is conspicuously silent about access
to persons and private residences. Following from this, the Electoral Code of Conduct
does not emphasise issues such as data privacy nor personalised messaging.
Kenya’s legislative landscape already has some laws that could serve as foundations
for constructing a regulatory framework to better guide the access to, and use of,
citizen data for political campaigning. In addition to the Guidelines on bulk messaging
(described below), privacy rights are supported in Article 31 of the Constitution. Also
in Kenya’s Information and Communication Act, articles 31, 83 and 93b limit the
interception and disclosure of data without consent. Kenya’s Consumer Protection
Regulations similarly regulates data monitoring and disclosure.
188
Electoral Code of Conduct. Kenya’s Elections Act. (2015). https://www.iebc.or.ke/uploads/resources/stsPzf9498.pdf
189 “... one could present an Access to Information request for the voter register via a letter to the CEO giving justification for the
register. This acknowledges that the voter register is a public document… the version of the register … in this instance would be
redacted to the name, electoral area, and truncated ID number showing the first two and last two digits.” See page 15 in Muthuri,
R., Karanja, M., Monyango, F. and Karanja, W. (2018).
Investigating Privacy Implications Of Biometric Voter Registration In Kenya’s 2017 Election Process.
https://privacyinternational.org/sites/default/files/2018-06/Biometric%20Technology-Elections-Privacy.pdf
42
The Guidelines also require that “political Messages will only be delivered through
licensed Content Service Providers (CSPs) who have direct interoperability agreements
with a Mobile Network Operator (MNO) or Mobile Virtual Network Operator (MVNO)”.
Procedurally, the Guidelines provide that political messages be first sent to CSPs, who
then send it to the MNO or MVNO for vetting. Publication is based on the approval of
the latter. Thus, two external accountability agents sit between a political actor and
the voter when it comes to bulk political messaging in Kenya. The Guidelines also call
for messages to be sent only to users who have consented via opt-in subscription and
that, it should be possible for subscribers to opt-out whenever they wish. Importantly
also, the Guidelines warn against the “unauthorised use, sharing or sale of existing
customer databases for purposes of sending out Political Messages, Poll Tracking and
lobby activities.”
190 Muendo, M. (February 2018). Kenya plans to place public security above data privacy. That’s a bad idea. The Conversation.
https://theconversation.com/kenya-plans-to-place-public-security-above-data-privacy-thats-a-bad-idea-111099
191 Kenya Data Protection Bill, 2018. http://www.ict.go.ke/wp-content/uploads/2016/04/Kenya-Data-Protection-Bill-2018-14-08-
2018.pdf
192 Muendo, M. (February 2018).
193 Guidelines for Prevention of Dissemination of Undesirable Bulk Political SMS and Social Media Content via Electronic
43
These gaps were exploited by Cambridge Analytica in Kenya’s 2013 and 2017
elections. In the context of less-integrated digital databases, Cambridge Analytica
resorted to a survey of 50000 participants to get a sense of "key national and local
political issues, levels of trust in key politicians, voting behaviours/intentions, and
preferred information channels". 195 According to Cambridge Analytica, they used the
accrued information to rebrand their client, write manifestos, create an online
presence and also frame political messages. 196 At the core of its work, Cambridge
Analytica is believed to have utilised campaign rhetoric highlighting citizens’ fears and
exploiting ethnic tensions. As one commentator put it, in Kenya, Cambridge Analytica
was riling “up dangerous ethnonationalist rhetoric purely for profit”. 197
Beyond Cambridge Analytica, there will still be political interests and corporate
collaborators — both local and international - exploiting citizen data for targeting
purposes. For example, political parties in Kenya are increasingly investing in digital
membership registration systems, gathering personal data with and without the
needed consent. As Grace Mutung’u notes, the Jubilee Party has deployed electronic
smart-cards to register members and the leading opposition party the Orange
Democratic Movement (ODM) uses a mobile app for the same purpose. 198 Jubilee’s
smart card collects the name, identity card number and the phone number of
194 Barkan, J.D. (2013). Electoral Violence in Kenya. Council on Foreign Relations. https://www.cfr.org/report/electoral-violence-
kenya
195
BBC. (March 2018). Cambridge Analytica's Kenya election role 'must be investigated’. https://www.bbc.com/news/world-africa-
43471707
196 Ibid.
197 Nyabola, N. (March 2018). Politics in the digital age: Cambridge Analytica in Kenya. Al Jazeera.
https://www.aljazeera.com/indepth/opinion/politics-digital-age-cambridge-analytica-kenya-180322123648852.html
198 Mutung’u, G. (2018). The Influence Industry Data and Digital Election Campaigning. Tactical Tech.
https://cdn.ttc.io/s/ourdataourselves.tacticaltech.org/ttc-influence-industry-kenya.pdf
44
In the context of the 2017 Kenyan election, Muthuri et. al. found that unsolicited
political messages were sent via Content Service Providers. 201 Most recipients had
been enrolled by CSPs on an opt-out basis. In a survey of 228 respondents, Muthuri et
al. found that 99% of the respondents, while not subscribing to any political content
service, had still received political messages. The messages also contained the
alphanumeric data of voters as they appeared in the electoral register. While political
operatives could purchase a redacted version of the electoral roll from the
Independent Electoral and Boundaries Commission, the fact that the alphanumeric
data of voters was not redacted could deepen voter tracking and occasion abuses. The
researchers also found that the enforcement of the bulk messaging Guidelines was
focused more on “preventing hate speech than protecting Kenyans’ biometric and
voter data”.
Indeed, the targeting of voters in Kenya could worsen as the state invests more in the
Integrated Population Register System (IPRS). The IPRS is described as the “one stop
shop for all the population data” and as “the single source of truth for the population
of all Kenya and foreign residents in Kenya.”202 At the centre of IPRS is the Huduma
Numba project, a biometric-based citizens card, currently being deployed. The
existence of IPRS and the Huduma Numba in the absence of a comprehensive data
protection law could facilitate the exploitation of citizens’ data for political targeting.
Brazil
Brazil’s General Data Protection Law will only come into effect in 2020. 203 It is based on
the GDPR framework, and contains similar provisions for the processing of sensitive
data on political opinions or “political organisation membership.” As in the GDPR,
sensitive data may only be processed under limited and specified conditions. There is
199 Ibid.
200 A victim of this practice complained on social media: “I've never registered as a member of any political party yet I'm a
registered member of Jubilee! Just like I was in TNA in 2012. Outrageous”.This person’s gender, date of birth and identity/passport
number had been correctly captured by the political party responsible for his non-consensual registration. Another victim
commenting on the same thread indicated that his name and age had been guessed wrongly. Clearly, both instances could have
dangerous implications for citizens’ privacy and democracy in general.
See Wamathai, J. (2017). Registered as a political party member without your consent? Here’s how to deregister. Hapa Kenya.
https://hapakenya.com/2017/03/05/registered-as-a-political-party-member-without-your-consent-heres-how-to-deregister/
201 See Muthuri, R., Karanja, M., Monyango, F. and Karanja, W. (2018).
202 http://www.immigration.go.ke/integrated-population-registration-systemiprs/
203 https://www.pnm.adv.br/wp-content/uploads/2018/08/Brazilian-General-Data-Protection-Law.pdf
45
In the case of political advertising, there are possibly only a few countries that could
compare with Brazil in terms of the breadth and detail of state regulations. Substantive
legal provisions that have guided political advertising in Brazil can be found in the
Electoral Code 207 and the electoral standards. 208 The Political Reform Law 209, as well as
a Superior Electoral Court’s (TSE) Resolution 210 both passed in 2017 also have major
implications for political advertising — or as they call it in Brazil, electoral propaganda.
These laws regulate provide instructions on many specific aspects of political
campaigning: when parties can campaign, when parties should be on television and
radio and even the size of campaign pamphlets that can be left in private properties.
Overall, there is a clear commitment in these laws to control the electioneering
process to reduce social, political and financial cost as well as prevent corporate
capture of the political process.
Candidates, parties and coalitions are not allowed to pay for adverts on third party
websites but they can pay to boost social media ads and prioritise their content in
search engine results. All content must be posted by natural persons and not robots or
fake accounts. Also, campaign messages on the internet must come with
unambiguous information as to the party, candidate or coalition that is responsible for
the content. Additionally 57-b/iii instructs that while electronic messages can be sent
by political parties, coalitions and candidates to voters, the addresses should have
204 Law No. 13,709 of August 14, 2018 on the protection of personal data. English translation at:
https://iapp.org/media/pdf/resource_center/Brazilian_General_Data_Protection_Law.pdf
205 Monteiro, R.L. (2018). The new Brazilian General Data Protection Law — a detailed analysis. IAPP. https://iapp.org/news/a/the-
new-brazilian-general-data-protection-law-a-detailed-analysis/
206
Privacy International. (2019). State of Privacy in Brazil. https://privacyinternational.org/state-privacy/42/state-privacy-brazil
207 See part 5/Title II of Law 4.735/1965. http://www.planalto.gov.br/ccivil_03/leis/L4737.htm#art240
46
Brazil’s broader Internet Law (Marco Civil da Internet) protects civil rights in the
specific context of internet use. 213 The law provides more explicitly for the inviolability
of privacy and confidentiality of internet communications and upholds the general
need for express consent “on the collection, use, storage and processing of personal
data.” 214 However, like the Article 57 of the electoral standards discussed above, the
Marco Civil da Internet is specific to internet-based activities. To curb this challenge,
Brazil’s Superior Electoral Court via Resolution 23.551 expanded the scope of the
campaign advertising laws to cover the instant messaging and voice calling
applications of smartphones. 215
While all these legal provisions could help regulate the micro-targeting of voters in
Brazil, the dystopian realities of political marketing as seen in Brazil’s last general
elections prove that more efforts are needed to curb the micro-targeting of voters by
political actors. There are two major challenges when it comes to regulating the
micro-targeting of voters. The first is that despite the provisions of Article 57 and the
Marco Civil da Internet, the non-consensual collection, sharing and use of personal
data were still prevalent. Second, non-website messaging platforms especially
WhatsApp became central to targeting of voters.
Even before Brazil’s general elections in October 2018, the Tactical Technology
Collective, cautioned:
With the debut of sponsored ads in the 2018 Brazilian elections, the country
will perhaps experience the biggest push toward the use of personal voter
data. Whereas voters were once primarily influenced by television and web ads,
the introduction of content promotion in social networks, ad-targeting
practices and the use of personal data for enhancing and directing propaganda
213 Marco Civil Law of the Internet in Brazil. (April 2014). CGI. https://www.cgi.br/pagina/marco-civil-law-of-the-internet-in-
brazil/180
214 See Article 7 (ix) in the Marco Civil da Internet
47
Tactical Tech’s prediction was based on the key findings from a study by Coding Rights
on the digital campaigning industry in Brazil. The study found that the ease of access
to voters online, the severe legal constraints on running political messages on radio
and television, as well as the legal reform permitting contestants to pay for adverts on
social media would mean that more political parties would concentrate on social
media and mobile platforms to win votes. 217 Paid political advertising on social media
platforms like Facebook was bound to be based on user-profiling and targeted
messages. The researchers also noted that a thriving data brokering industry existed
in Brazil. Data brokers were already collecting data such as those from social
networking sites, credit rating bureaus and census bodies for purposes of micro-
targeting. The researchers also indicated that as WhatsApp was the most popular
digital platform in Brazil (an estimated 125 million users) and is typically available for
free, it would become a major battleground for targeting voters.
These predictions by Tactical Tech and Coding Rights were manifested during Brazil’s
October 2018 elections. It is reported that political campaigners deployed software
that searched Facebook for the phone numbers of potential voters. Such software
could choose a “target audience by searching for keywords, pages or public groups on
Facebook” and could also send around “300,000 messages at a time”. 218 After scraping
for personal data, the software automatically sent WhatsApp messages to phone
numbers and also added the owners of these phone numbers to WhatsApp groups
for political campaign purposes. The software reportedly could sort data according to
city, gender and interests. As Rafael Evangelista and Femanda Bruno explain in a
working paper, the use of WhatsApp for political messaging in Brazil was not
necessarily random. 219 The authors show how political campaigners “built and took
advantage of new or already established discussion groups of specific issues to target
messages and to hiddenly manage these groups.” In addition, many of these
messages incited racial tensions and homophobia for political advantage. 220
216 Tactical Tech. (October 2018). Brazilian Elections and the Public-Private Data Trade.
https://ourdataourselves.tacticaltech.org/posts/overview-brazil/
217 Coding Rights & Tactical Tech. (2018). Analysis of the playing field for the influence industry in preparation for the Brazilian general
elections. https://cdn.ttc.io/s/ourdataourselves.tacticaltech.org/ttc-data-and-politics-brazil.pdf
218 Magenta, M., Gragnani, J. & Souza, F. (2018). How WhatsApp is being abused in Brazil's elections. BBC.
https://www.bbc.com/news/technology-45956557
219 Evangelista, R. and Bruno, F. (2019). WhatsApp and political instability in Brazil: targeted messages and political radicalization. This
paper was presented at the conference on “Data-driven elections: Implications for and Challenges for Democratic Societies” held
in Victoria, BC, Canada in April 2019.
220 Ibid.
48
The abuse of existing laws as well as the increasing centrality of encrypted messaging
platforms like WhatsApp in political campaigns have left the Brazilian state in a
position of playing catch-up. While recent legal reforms that permit political parties,
candidates and coalitions to pay for political advertisements on social media and
prioritisation on search engines allow politicians to better reach voters, the reforms
have also made voter profiling and micro-targeting more acute.
Positively, Brazil’s General Data Protection Law will come into effect in 2020. In the
specific context of politics, the law classifies political opinion and political organisation
membership as sensitive data and protects them. As political parties and political
campaigning are not explicitly mentioned in the law, it remains to be seen how the
operationalisation of the law will shape the activities of political parties as they
campaign in the future.
221 Superior Electoral Court. (June 2018). 2018 Elections: TSE and political parties sign an agreement for not spreading fake news.
http://english.tse.jus.br/noticias-tse-en/2018/Julho/2018-elections-tse-and-political-parties-sign-an-agreement-for-not-
spreading-fake-news
222 Magenta, M., Gragnani, J. & Souza, F. (2018).
224 Anstead, N. (2018). Data and Election Campaigning. Political Insight, 9(2), 32-35.
49
The cases analysed above demonstrate that the nature and level of voter surveillance
in different jurisdictions will be determined by a complex interplay of legal, political,
and cultural factors.
50
There are also wider cultural 226 variables, associated with historical experience:
There is a complex array of legal, institutional, historical and cultural variables which
determine the extent to which elections are, and can be, “data-driven.” We obviously
need far more empirical research on how these factors play out in individual
jurisdictions.
More broadly, there are a series of more critical questions about the effects of these
trends on democratic engagement. What are the broader effects of the
“consumerization of the political space” in which we are assumed to have preferences
and tastes that only need to be unearthed using the most sophisticated technology to
determine what public policies and goods voters “want”? What are the broader
political implications of treating voters like consumers, of “shopping for votes”? 227
225 Bennett, C.J. (August 2013). The politics of privacy and the privacy of politics: parties, elections and voter surveillance in
Western democracies. First Monday, Vol. 18, No. 8.
226 Aronoff, M. J. (2001). Political culture. International Encyclopedia of the Social & Behavioral Sciences, pp. 11640-11644.
51
Secondly, there are concerns about the effect on the “marketplace of ideas” when false
advertising cannot be countered in real time? In the open, false claims might be
challenged. In secret, they can stand unchallenged. 228
Fourthly, there are concerns about the effects on campaigning itself. Do data-driven
campaigns mean “permanent campaigns”? Does the perceived need for data on
voters’ interests and beliefs mean that parties have the capacity to make voter contact
a more enduring enterprise, before, during and after official election campaigns? 230 Do
data-driven elections discourage volunteering for political parties? Do data-driven
elections erode the face-to-face contact with the voter which are common in those
countries used to door-to-door canvassing?
Fifth, there are concerns about its effects on governance. When one message is given
to one group of voters, and another to a different group of voters, does micro-
targeting lead to more ambiguous political mandates for elected representatives? 231
Sixth, there are concerns about the party system and electoral competition. Do data-
driven elections favour larger and more established political parties, which have the
resources to employ the technical consultants to manage the data and coordinate the
messaging?
Finally, and in those countries whose electoral politics are more fragile, is there a
danger that data-driven elections will strengthen the surveillance state? Is knowledge
228 Heawood, J. (2018). Pseudo-public political speech: Democratic implications of the Cambridge Analytica scandal. Information
Polity, 23 (4), 429-434.
229 See page 209 in Hersh (2015).
230 See page 258 in Delacourt (2016); Patton, S. (2017). Data, Parties and the Permanent Campaign. In Permanent Campaigns in
Canada. Alex Marland et al. (eds). Vancouver: University of British Columbia Press. pp. 47-66.
231 Barocas, S. (2012). The price of precision: Voter microtargeting and its potential harms to the democratic process. In Proceedings
of the first edition workshop on Politics, elections and data, pp. 31-36.
52
Questions about the legitimate processing of personal data on the electorate is at the
heart of the answer to each of these larger questions. What then are the lessons for the
world’s DPAs, as well as the larger community of privacy advocates and experts?
Although most of the practices surveyed above have been pioneered in the pro-
typical elections in the U.S., this is not just an American problem. Elections in many
other countries are increasingly “data-driven” and methods of personalised political
messaging increasingly sophisticated. The inherent competitiveness of the party
political struggle in different countries has prompted elites to try to gain any edge
over their rivals. The domestic demand for voter analytics is eagerly met by the
political influence industry, and by an increasingly close collaboration between
political parties and the major social media platforms.
To the extent that contemporary elections are “data-driven”, their worst effects have
been apparent in countries whose privacy/data protection laws do not cover political
parties and other political actors. Data protection has not impeded political parties’
ability to perform their basic democratic functions: political mobilisation, recruitment
and policy development.
In countries where political parties and candidates are not covered by a uniform data
protection law, one set of rules applies to the parties, and another to the wider
network of data analytics, polling and consulting companies that operate within the
“permanent campaigns” of modern democracy. In countries like Canada and Australia,
this is a situation that cannot be defended or sustained.
The human and financial resources open to DPAs are, of course, limited. Attention to
the use of data in elections competes with equally compelling national and global
data protection issues in government and the private sector. That said, this analysis
suggests the following lessons and challenges for DPAs.
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Colin Bennett received his Bachelor's and Master's degrees from the University of
Wales, and his PhD from the University of Illinois at Urbana-Champaign. Since 1986 he
has taught in the Department of Political Science at the University of Victoria. He has
enjoyed Visiting Professorships at: Harvard’s Kennedy School of Government; the
Center for the Study of Law and Society at the University of California, Berkeley; the
School of Law, University of New South Wales; the Law, Science, Technology and
Society Centre at the Vrije Universiteit in Brussels; and at the Faculty of Information,
University of Toronto. His research has focused on the comparative analysis of
surveillance technologies and privacy protection policies at the domestic and
international levels. In addition to numerous scholarly and newspaper articles, he has
written or edited seven books, including The Governance of Privacy (MIT Press, 2006
with Charles Raab); and The Privacy Advocates: Resisting the Spread of Surveillance (MIT
Press, 2008). He has completed policy reports on privacy and data protection for many
national and international agencies. He was co-investigator of a large Social Sciences
and Humanities Research Council (SSHRC) Major Collaborative Research Initiative
grant entitled “The New Transparency: Surveillance and Social Sorting” which
culminated in the 2016 report: Transparent Lives: Surveillance in Canada. Through a
SSHRC Partnership Grant on “Big Data Surveillance”, and a new SSHRC Insight Grant,
he is currently researching the comparative politics of data-driven elections, and the
capture and use of personal information by political parties and candidates in Western
democracies.
SMITH ODURO-MARFO
Smith Oduro-Marfo received his Bachelor’s and Master’s degrees from the University
of Ghana and is currently a PhD candidate with the Political Science Department,
University of Victoria. He researches issues relating to surveillance, privacy, and
identification systems in Africa. He is particularly interested in how these issues
intersect (or not) with the concept, conditions and practice of Development. His
ongoing dissertation project, supervised by Dr. Colin Bennett, is a study on how citizen
identification systems in Ghana interact with Development and ideas of progress.
Smith is currently a research fellow with the “Big Data Surveillance project” (hosted at
Queens University), the International Development Research Centre (Canada), and the
Centre for Global Studies (University of Victoria). He runs the www.privacyinafrica.com
website which collates news articles on surveillance, identification and privacy issues
in Africa.