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Shared by Clark on 22-12-2023
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Question 1
Question Type: MultipleChoice

Northern Trail Outfitters uses B2C Commerce and is exploring implementing Data Cloud to get a unified view of its customers and all
their order transactions.

What should the consultant keep in mind with regard to historical data ingesting order data using the B2C Commerce Order Bundle?

Options:
A- The B2C Commerce Order Bundle ingests 12 months of historical data.

B- The B2C Commerce Order Bundle ingests 6 months of historical data.

C- The B2C Commerce Order Bundle does not ingest any historical data and only ingests new orders from that point on.

D- The B2C Commerce Order Bundle ingests 30 days of historical data.

Answer:
C

Explanation:
 The B2C Commerce Order Bundle is a data bundle that creates a data stream to flow order data from a B2C Commerce instance to
Data Cloud. However, this data bundle does not ingest any historical data and only ingests new orders from the time the data stream is
created.Therefore, if a consultant wants to ingest historical order data, they need to use a different method, such as exporting the data
from B2C Commerce and importing it to Data Cloud using a CSV file12.Reference:

Create a B2C Commerce Data Bundle

Data Access and Export for B2C Commerce and Commerce Marketplace

Question 2
Question Type: MultipleChoice

A Data Cloud Consultant Is in the process of setting up data streams for a new service-based data source.

When ingesting Case data, which field is recommended to be associated with the Event Time field?

Options:
A- Last Modified Date
 B- Resolution Date

C- Escalation Date

D- Creation Date

Answer:
A

Explanation:
: The Event Time field is a special field type that captures the timestamp of an event in a data stream. It is used to track the
chronological order of events and to enable time-based segmentation and activation. When ingesting Case data, the recommended field
to be associated with the Event Time field is the Last Modified Date field. This field reflects the most recent update to the case and can
be used to measure the case duration, resolution time, and customer satisfaction. The other fields, such as Resolution Date, Escalation
Date, or Creation Date, are not as suitable for the Event Time field, as they may not capture the latest status of the case or may not be
applicable for all cases.Reference:Data Stream Field Types,Salesforce Data Cloud Exam Questions

Question 3
Question Type: MultipleChoice
Cumulus Financial wants its service agents to view a display of all cases associated with a Unified Individual on a contact record.

Which two features should a consultant consider for this use case?

Choose 2 answers

Options:
A- Data Action

B- Profile API

C- Lightning Web Components

D- Query APL

Answer:
B, C

Explanation:
A Unified Individual is a profile that combines data from multiple sources using identity resolution rules in Data Cloud. A Unified
Individual can have multiple contact points, such as email, phone, or address, that link to different systems and records. A consultant
can use the following features to display all cases associated with a Unified Individual on a contact record:
 Profile API: This is a REST API that allows you to retrieve and update Unified Individual profiles and related attributes in Data Cloud.
You can use the Profile API to query the cases that are related to a Unified Individual by using the contact point ID or the unified ID as a
filter. You can also use the Profile API to update the Unified Individual profile with new or modified case information from other systems.

Lightning Web Components: These are custom HTML elements that you can use to create reusable UI components for your Salesforce
apps. You can use Lightning Web Components to create a custom component that displays the cases related to a Unified Individual on a
contact record. You can use the Profile API to fetch the data from Data Cloud and display it in a table, list, or chart format. You can also
use Lightning Web Components to enable actions, such as creating, editing, or deleting cases, from the contact record.

The other two options are not relevant for this use case. A Data Action is a type of action that executes a flow, a data action target, or a
data action script when an insight is triggered. A Data Action is used for activation and personalization, not for displaying data on a
contact record. A Query APL is a query language that allows you to access and manipulate data in Data Cloud. A Query APL is used for
data exploration and analysis, not for displaying data on a contact record.Reference:Profile API Developer Guide,Lightning Web
Components Developer Guide,Create Unified Individual Profiles Unit

Question 4
Question Type: MultipleChoice

A customer has multiple team members who create segment audiences that work in different time zones. One team member works at
the home office in the Pacific time zone, that matches the org Time Zone setting. Another team member works remotely in the Eastern
time zone.
Which user will see their home time zone in the segment and activation schedule areas?

Options:
A- The team member in the Pacific time zone.

B- The team member in the Eastern time zone.

C- Neither team member; Data Cloud shows all schedules in GMT.

D- Both team members; Data Cloud adjusts the segment and activation schedules to the time zone of the logged-in user

Answer:
D

Explanation:
The correct answer is D, both team members; Data Cloud adjusts the segment and activation schedules to the time zone of the logged-
in user. Data Cloud uses the time zone settings of the logged-in user to display the segment and activation schedules. This means that
each user will see the schedules in their own home time zone, regardless of the org time zone setting or the location of other team
members. This feature helps users to avoid confusion and errors when scheduling segments and activations across different time zones.
The other options are incorrect because they do not reflect how Data Cloud handles time zones. The team member in the Pacific time
zone will not see the same time zone as the org time zone setting, unless their personal time zone setting matches the org time zone
setting. The team member in the Eastern time zone will not see the schedules in the org time zone setting, unless their personal time
 zone setting matches the org time zone setting. Data Cloud does not show all schedules in GMT, but rather in the user's local time
zone.Reference:

Data Cloud Time Zones

Change default time zones for Users and the organization

Change your time zone settings in Salesforce, Google & Outlook

DateTime field and Time Zone Settings in Salesforce

Question 5
Question Type: MultipleChoice

The recruiting team at Cumulus Financial wants to identify which candidates have browsed the jobs page on its website at least twice
within the last 24 hours. They want the information about these

candidates to be available for segmentation in Data Cloud and the candidates added to their recruiting system.

Which feature should a consultant recommend to achieve this goal?

Options:
A- Streaming data transform

B- Streaming insight

C- Calculated insight

D- Batch bata transform

Answer:
B

Explanation:
A streaming insight is a feature that allows users to create and monitor real-time metrics from streaming data sources, such as web and
mobile events. A streaming insight can also trigger data actions, such as sending notifications, creating records, or updating fields,
based on the metric values and conditions. Therefore, a streaming insight is the best feature to achieve the goal of identifying candidates
who have browsed the jobs page on the website at least twice within the last 24 hours, and adding them to the recruiting system. The
other options are incorrect because:

A streaming data transform is a feature that allows users to transform and enrich streaming data using SQL expressions, such as
filtering, joining, aggregating, or calculating values. However, a streaming data transform does not provide the ability to monitor metrics
or trigger data actions based on conditions.
 A calculated insight is a feature that allows users to define and calculate multidimensional metrics from data using SQL expressions,
such as LTV, CSAT, or average order value. However, a calculated insight is not suitable for real-time data analysis, as it runs on a
scheduled basis and does not support data actions.

A batch data transform is a feature that allows users to create and schedule complex data transformations using a visual editor, such as
joining, aggregating, filtering, or appending data. However, a batch data transform is not suitable for real-time data analysis, as it runs on
a scheduled basis and does not support data actions.Reference:Streaming Insights,Create a Streaming Insight,Use Insights in Data
Cloud,Learn About Data Cloud Insights,Data Cloud Insights Using SQL,Streaming Data Transforms,Get Started with Batch Data
Transforms in Data Cloud,Transformations for Batch Data Transforms,Batch Data Transforms in Data Cloud: Quick Look,Salesforce
Data Cloud: AI CDP.

Question 6
Question Type: MultipleChoice

A consultant is helping a beauty company ingest its profile data into Data Cloud. The company's source data includes several fields,
such as eye color, skin type, and hair color, that are not fields in the standard Individual data model object (DMO).

What should the consultant recommend to map this data to be used for both segmentation and identity resolution?

Options:
A- Create a custom DMO from scratch that has all fields that are needed.

B- Create a custom DMO with only the additional fields and map it to the standard Individual DMO.

C- Create custom fields on the standard Individual DMO.

D- Duplicate the standard Individual DMO and add the additional fields.

Answer:
C

Explanation:
The best option to map the data to be used for both segmentation and identity resolution is to create custom fields on the standard
Individual DMO.This way, the consultant can leverage the existing fields and functionality of the Individual DMO, such as identity
resolution rulesets, calculated insights, and data actions, while adding the additional fields that are specific to the beauty company's
data1. Creating a custom DMO from scratch or duplicating the standard Individual DMO would require more effort and maintenance, and
might not be compatible with the existing features of Data Cloud. Creating a custom DMO with only the additional fields and mapping it
to the standard Individual DMO would create unnecessary complexity and redundancy, and might not allow the use of the custom fields
for identity resolution.Reference:

1:Data Model Objects in Data Cloud

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