GeM Bidding 6225428

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Bid Number/बोली मांक ( बड सं या) :

GEM/2024/B/4783523
Dated/ दनांक : 18-03-2024

Bid Document/ बड द तावेज़

Bid Details/ बड ववरण

Bid End Date/Time/ बड बंद होने क तार ख/समय 28-03-2024 13:00:00

Bid Opening Date/Time/ बड खुलने क


28-03-2024 13:30:00
तार ख/समय

Bid Offer Validity (From End Date)/ बड पेशकश


180 (Days)
वैधता (बंद होने क तार ख से)

Ministry/State Name/मं ालय/रा य का नाम Ministry Of Electronics And Information Technology

Department Name/ वभाग का नाम Department Of Electronics And Information Technology

Organisation Name/संगठन का नाम National Informatics Centre (nic)

Office Name/कायालय का नाम National Informatics Centre-head Quaters

Annual Maintenance Contract for Networking Devices


Item Category/मद केटे गर (Version 2) - Routers Switches Add On Cards APs WIFI
Controller Firewall etc; CISCO

Contract Period/अनुबंध अविध 1 Year(s)

Minimum Average Annual Turnover of the


bidder (For 3 Years)/ बडर का यूनतम औसत 2000 Lakh (s)
वा षक टनओवर (3 वष का)

Years of Past Experience Required for


same/similar service/उ ह ं/समान सेवाओं के िलए 3 Year (s)
अपे त वगत अनुभव के वष

MSE Exemption for Years Of


Experience/अनुभव के वष से एमएसई छूट/ and Yes
Turnover/टनओवर के िलए एमएसई को छूट ा है

Startup Exemption for Years Of


Experience/अनुभव के वष से टाटअप छूट/ and Yes
Turnover/ टनओवर के िलए टाटअप को छूट ा है

Experience Criteria,Bidder Turnover,Certificate (Requested


in ATC),OEM Authorization Certificate,OEM Annual Turnover
Document required from seller/ व े ता से मांगे *In case any bidder is seeking exemption from Experience /
गए द तावेज़ Turnover Criteria, the supporting documents to prove his
eligibility for exemption must be uploaded for evaluation by
the buyer

Bid to RA enabled/ बड से रवस नीलामी स य कया Yes

RA Qualification Rule H1-Highest Priced Bid Elimination

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Bid Details/ बड ववरण

Type of Bid/ बड का कार Two Packet Bid

Time allowed for Technical Clarifications


during technical evaluation/तकनीक मू यांकन के 2 Days
दौरान तकनीक प ीकरण हे तु अनुमत समय

Evaluation Method/मू यांकन प ित Total value wise evaluation

EMD Detail/ईएमड ववरण

Advisory Bank/एडवाईजर बक State Bank of India

EMD Amount/ईएमड रािश 1063200

ePBG Detail/ईपीबीजी ववरण

Advisory Bank/एडवाइजर बक State Bank of India

ePBG Percentage(%)/ईपीबीजी ितशत (%) 3.00

Duration of ePBG required (Months)/ईपीबीजी क


15
अपे त अविध (मह ने).

(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the
relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service
Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this
Policy./जेम क शत के अनुसार ईएमड छूट के इ छुक बडर को संबंिधत केटे गर के िलए बड के साथ वैध समिथत द तावेज़ तुत करने है ।
एमएसई केटे गर के अंतगत केवल व तुओं के िलए विनमाता तथा सेवाओं के िलए सेवा दाता ईएमड से छूट के पा ह। यापा रय को इस नीित के
दायरे से बाहर रखा गया है ।

(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable./ईएमड और संपादन
जमानत रािश, जहां यह लागू होती है , लाभाथ के प म होनी चा हए।

Beneficiary/लाभाथ :
Section Officer
National Informatics Centre-head Quaters, Department of Electronics and Information Technology, National
Informatics Centre (NIC), Ministry of Electronics and Information Technology
(Madhu Mahajan)

Splitting/ वभाजन

Bid splitting not applied/बोली वभाजन लागू नह ं कया गया.

MII Compliance/एमआईआई अनुपालन

MII Compliance/एमआईआई अनुपालन Yes

2 / 23
MSE Purchase Preference/एमएसई खर द वर यता

MSE Purchase Preference/एमएसई खर द वर यता Yes

1. If the bidder is a Micro or Small Enterprise as per latest definitions under MSME rules, the bidder shall be
exempted from the requirement of "Bidder Turnover" criteria and "Experience Criteria" subject to meeting of
quality and technical specifications. If the bidder is OEM of the offered products, it would be exempted from the
"OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. In case any
bidder is seeking exemption from Turnover / Experience Criteria, the supporting documents to prove his eligibility
for exemption must be uploaded for evaluation by the buyer.
2. If the bidder is a Startup, the bidder shall be exempted from the requirement of "Bidder Turnover" criteria and
"Experience Criteria" subject to their meeting of quality and technical specifications. If the bidder is OEM of the
offered products, it would be exempted from the "OEM Average Turnover" criteria also subject to meeting of
quality and technical specifications. In case any bidder is seeking exemption from Turnover / Experience Criteria,
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer.
3. The minimum average annual financial turnover of the bidder during the last three years, ending on 31st
March of the previous financial year, should be as indicated above in the bid document. Documentary evidence in
the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant /
Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the
date of constitution / incorporation of the bidder is less than 3-year-old, the average turnover in respect of the
completed financial years after the date of constitution shall be taken into account for this criteria.
4. Years of Past Experience required: The bidder must have experience for number of years as indicated above in
bid document (ending month of March prior to the bid opening) of providing similar type of services to any
Central / State Govt Organization / PSU / Public Listed Company. Copies of relevant contracts / orders to be
uploaded along with bid in support of having provided services during each of the Financial year.
5. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as
defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued
by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned
Ministry. If the bidder wants to avail the Purchase preference for services, the bidder must be the Service
provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the
bid in respect of the offered service. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price
within L-1+ 15% of margin of purchase preference /price band defined in relevant policy, then 100% order
quantity will be awarded to such MSE bidder subject to acceptance of L1 bid price.
OM_No.1_4_2021_PPD_dated_18.05.2023 for compliance of Concurrent application of Public Procurement Policy
for Micro and Small Enterprises Order, 2012 and Public Procurement (Preference to Make in India) Order, 2017.
6. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and
for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc.
This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any
impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of
quoted prices which would be determined by the buyer based on its own assessment of reasonableness and
based on competitive prices received in Bid / RA process.

7. Reverse Auction would be conducted amongst all the technically qualified bidders except the Highest quoting
bidder. The technically qualified Highest Quoting bidder will not be allowed to participate in RA. However, H-1
will also be allowed to participate in RA in following cases:

i. If number of technically qualified bidders are only 2 or 3.


ii. If Buyer has chosen to split the bid amongst N sellers, and H1 bid is coming within N.
iii. In case Primary product of only one OEM is left in contention for participation in RA on elimination of H-1.
iv. If L-1 is non-MSE and H-1 is eligible MSE and H-1 price is coming within price band of 15% of Non-MSE L-1
v. If L-1 is non-MII and H-1 is eligible MII and H-1 price is coming within price band of 20% of Non-MII L-1

Additional Qualification/Data Required/अित र यो यता /आव यक डे टा

Payment Terms:As per GTC

List of devices with model numbers,date of purchase,status of warranty and location:1710499973.pdf

3 / 23
Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches
Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 27 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-ASR90061
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 27 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 40 )

4 / 23
Technical Specifications/तकनीक विश याँ

Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-A9KRSP0E
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 40 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 17 )

Technical Specifications/तकनीक विश याँ

5 / 23
Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-A9KSP700
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 17 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 61 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

6 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-A9KSP700
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 61 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 94 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

7 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-A9KMPA4X
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 94 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 21 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

8 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-2XOC48PO
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 21 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 46 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

9 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-A1002XK9
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 46 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 5 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

10 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-C45X32SF
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 5 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 1 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

11 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-C4507R+E
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 1 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 8 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

12 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-WSC224SL
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 8 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 31 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

13 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-WSC296XT
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 31 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 7 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

14 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-29X24PDL
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 7 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 9 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

15 / 23
Specification Values

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC Yes , No

ISO certification ISO 9001 , ISO 27001 , Not required

Addon(s)/एडऑन

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-29X24PDL
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 9 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 26 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

16 / 23
Specification Values

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-2948FPDL
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 26 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 2 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

17 / 23
Specification Values

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-2948FPDL
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 2 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 20 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

18 / 23
Specification Values

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


A9K-24X10GE-1G-SE
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 20 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 450 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

19 / 23
Specification Values

Nature of Annual Maintenance Service Provider OEM authorized service provider

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-AI2I0DK9
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 450 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Annual Maintenance Contract For Networking Devices (Version 2) - Routers Switches


Add On Cards APs WIFI Controller Firewall Etc; CISCO ( 7 )

Technical Specifications/तकनीक विश याँ

Specification Values

Core

Routers Switches Add On Cards APs


Type of Networking Device for AMC
WIFI Controller Firewall etc

OEM of Networking Devices CISCO

Type of AMC Hardware

Dedicated/ toll Free Telephone No for Service Support Yes

Requirement of Preventive Maintenance Yearly

Nature of Annual Maintenance Service Provider OEM authorized service provider

20 / 23
Specification Values

Whether passive components(like cable) need to be included in AMC No

ISO certification Not required

Addon(s)/एडऑन

Requirement of resident engineer No

Requirement of Technicians No

Additional Details/अित र ववरण

Model Number/Part number of networking device(In case of bid mode,


CON-SNT-AIRAP28D
buyer may upload the same in scope of work)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परे षती/ रपो टग अिधकार

Consignee
S.No./ . Reporting/Officer/ Additional
Number of
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Devices
आव यकता
अिधकार

Number of
110003,A BLOCK CGO
Resident engineers
COMPLEX NATIONAL
1 Gouri Krishnan 7 :0
INFORMATICS CENTRE NEW
Number of
DELHI
technicians : 0

Buyer Added Bid Specific Terms and Conditions/ े ता ारा जोड़ गई बड क वशेष शत

1. Generic

OPTION CLAUSE: The buyer can increase or decrease the contract quantity or contract duration up to 25
percent at the time of issue of the contract. However, once the contract is issued, contract quantity or
contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised
quantity or duration

2. Service & Support

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the
state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

3. Service & Support

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free
Telephone No. for Service Support.

21 / 23
4. Service & Support

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers
for Service Support.

5. Generic

Manufacturer Authorization:Wherever Authorised Distributors/service providers are submitting the


bid, Authorisation Form /Certificate with OEM/Original Service Provider details such as name, designation,
address, e-mail Id and Phone No. required to be furnished along with the bid

Disclaimer/अ वीकरण

The additional terms and conditions have been incorporated by the Buyer after approval of the Competent
Authority in Buyer Organization, whereby Buyer organization is solely responsible for the impact of these clauses
on the bidding process, its outcome, and consequences thereof including any eccentricity / restriction arising in
the bidding process due to these ATCs and due to modification of technical specifications and / or terms and
conditions governing the bid. Any clause(s) incorporated by the Buyer regarding following shall be treated as
null and void and would not be considered as part of bid:-

1. Definition of Class I and Class II suppliers in the bid not in line with the extant Order / Office Memorandum
issued by DPIIT in this regard.
2. Seeking EMD submission from bidder(s), including via Additional Terms & Conditions, in contravention to
exemption provided to such sellers under GeM GTC.
3. Publishing Custom / BOQ bids for items for which regular GeM categories are available without any
Category item bunched with it.
4. Creating BoQ bid for single item.
5. Mentioning specific Brand or Make or Model or Manufacturer or Dealer name.
6. Mandating submission of documents in physical form as a pre-requisite to qualify bidders.
7. Floating / creation of work contracts as Custom Bids in Services.
8. Seeking sample with bid or approval of samples during bid evaluation process.
9. Mandating foreign / international certifications even in case of existence of Indian Standards without
specifying equivalent Indian Certification / standards.
10. Seeking experience from specific organization / department / institute only or from foreign / export
experience.
11. Creating bid for items from irrelevant categories.
12. Incorporating any clause against the MSME policy and Preference to Make in India Policy.
13. Reference of conditions published on any external site or reference to external documents/clauses.
14. Asking for any Tender fee / Bid Participation fee / Auction fee in case of Bids / Forward Auction, as the
case may be.

Further, if any seller has any objection/grievance against these additional clauses or otherwise on any aspect of
this bid, they can raise their representation against the same by using the Representation window provided in
the bid details field in Seller dashboard after logging in as a seller within 4 days of bid publication on GeM. Buyer
is duty bound to reply to all such representations and would not be allowed to open bids if he fails to reply to
such representations.

This Bid is governed by the General Terms and Conditions/सामा य िनयम और शत, conditons stipulated in Bid and
Service Level Agreement specific to this Service as provided in the Marketplace. However in case if any condition
specified in General Terms and Conditions/सामा य िनयम और शत is contradicted by the conditions stipulated in
Service Level Agreement, then it will over ride the conditions in the General Terms and Conditions.
In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which
shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to
undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action

in accordance with the laws./ जेम क सामा य शत के खंड 26 के संदभ म भारत के साथ भूिम सीमा साझा करने वाले दे श के बडर से खर द

22 / 23
पर ितबंध के संबंध म भारत के साथ भूिम सीमा साझा करने वाले दे श का कोई भी बडर इस िन वदा म बड दे ने के िलए तभी पा होगा
जब वह बड दे ने वाला स म ािधकार के पास पंजीकृ त हो। बड म भाग लेते समय बडर को इसका अनुपालन करना होगा और कोई भी
गलत घोषणा कए जाने व इसका अनुपालन न करने पर अनुबंध को त काल समा करने और कानून के अनुसार आगे क कानूनी कारवाई
का आधार होगा।

---Thank You/ ध यवाद---

23 / 23

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