FACTORS INFLUENCING AN ICT FRAMEWORK FOR A CIRCULAR E-

WASTE ECONOMY BY HOUSEHOLDS IN NAIROBI, KENYA

CHARLES SHABAYA DECHE

A Project Research Submitted in Partial Fulfilment of the Requirements for the

Award of the Degree of Master of Science in Applied Information Technology in
The Department of Computer and Information Technology and the School of
Science and Technology of Africa Nazarene University

Sep 2020
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DEDICATION

I dedicate this research paper to my parents Eng. Japheth and Ruth Mwachiro who

enabled me to reach these heights through vast sacrifices and opportunities, my siblings

Dr Michael and Dr Elizabeth Mwachiro, Alex and Marian Kimani, Dr James and Mercy

Wanjohi, and Aaron and Emily Munzaa for their continuous support.

To my nerd friend Meshack; Kustikāne se rigle. Valar morghūlis, skoros gaomi isse

ābrar, echoes isse eternity.

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ACKNOWLEDGMENTS

First and foremost, I would like to thank the Almighty God for giving me the strength

and wisdom to be able to do my research successfully. Through Him, anything is

achievable, with his timing.

Secondly, I would like to acknowledge my supervisors Dr Kendi Muchungi and Dr

Mark Ndunda Mutinda, who took their time and patience to offer their knowledge and

guidance. They were always willing to offer support and direction. John Shabaya and

team, for the perusal and proofreading of the work.

Thirdly, I thank Erick Guantai, Lawrence Thuo and friends in the e-waste sector for the

efforts in guiding me throughout the research period. To my employer Pat Muthui,

colleagues Violette Wambua, Christine Wanjiru and others for covering up for me.

Lastly, I owe so much to my whole family for their undying support, their unwavering

belief that I can achieve so much. It is through your prayers, and constant naggings I

have been able to complete this thesis. So, thank you all.
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ABSTRACT

This study sought to assess the existing state of Waste Electrical and Electronic
Equipment in Kenya, to improve on the methods of disposal, recycling, and facilitation
of a circular economy by households through the use of ICT. The study was driven by
the following objectives on how they influence a circular e-waste economy; socio-
demographic factors, consumer behaviour, level of access to information and ICT
infrastructure. The target population for the study was households within Nairobi
County who had the ease of access to small ICT equipment (mobile phones, tablets,
iPods, and computers). A descriptive survey study method was employed. A sample
size of three hundred and eighty-four (384) households was determined, probability
sampling was used in the study; utilizing the stratified sampling technique. An
electronic questionnaire was used as the main research instrument. The data was
analysed by the use of descriptive statistics (mean, frequency distribution) and
inferential statistics (regression analysis). SPSS version 25 tool was used to analyse the
data. The study determined that the selected factors had a positive influence on the ICT
framework for a circular e-waste economy. The consumer behaviour of respondents
(β = .159, p = .001), access to information influence (β = .174, p = .001), ICT
infrastructure (β = .604, p = .001) were found to have the most influence on the ICT
framework for a circular e-waste economy. Socio-demographic factors influence (β =
.036, p = .280) were found to have the least influence on the ICT framework for a
circular e-waste economy. The study concluded that the consumers’ financial and
emotional attachment to their electronic devices influenced how they disposed off their
e-waste, affecting the residual value. The study also confirmed that effective and
efficient e-waste management needs households to have ease of access to information.
Lastly, it also concluded that integration and usage of ICT increase the rate at which
the framework will be adopted by the circular e-waste economy. The study
recommended that any policy to be formulated should target the tech adverse youth
who are the majority. Electronic manufacturers should create and spearhead consumer
responsibility to mitigate e-waste menace. Nairobi County Government should create
awareness and sensitization programs for households. Technology should be integrated
into the e-waste management process. Lastly, the collection of e-waste shouldn’t be
pegged to the geographic and socio-economic status of the households.
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TABLE OF CONTENTS

DECLARATION........................................................................................................... i
DEDICATION.............................................................................................................. ii
ACKNOWLEDGMENTS .......................................................................................... iii
ABSTRACT ................................................................................................................. iv
TABLE OF CONTENTS ............................................................................................ v
DEFINITION OF TERMS ......................................................................................... ix
ABBREVIATIONS/ACRONYMS ............................................................................. x
LIST OF TABLES ...................................................................................................... xi
LIST OF FIGURES ..................................................................................................xiii
CHAPTER ONE
INTRODUCTION........................................................................................................ 1
1.1 Introduction .......................................................................................................... 1

1.2 Background of the Study ...................................................................................... 1

1.3 Problem Statement ............................................................................................... 3

1.4 Purpose of Study .................................................................................................. 4

1.5 Objectives of Study .............................................................................................. 4

1.6 Research Questions .............................................................................................. 5

1.7 Significance of Study ........................................................................................... 5

1.8 Scope of Study ..................................................................................................... 6

1.9 Delimitations ........................................................................................................ 6

1.10 Limitations ......................................................................................................... 6

1.11 Assumptions ....................................................................................................... 7

1.12 Theoretical Framework ...................................................................................... 7

1.12.1 Systems Theory ............................................................................................... 7

1.12.2 Sustainability Theory ...................................................................................... 8

1.13 Conceptual Framework .................................................................................... 10

CHAPTER TWO
LITERATURE REVIEW ......................................................................................... 12
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2.1 Introduction ........................................................................................................ 12

2.2 Waste Management Theory ............................................................................... 12

2.3 Circular Economy in Waste Management ......................................................... 14

2.4 How the E-waste Sector Operates ...................................................................... 17

2.5 Factors Influencing the Adoption of a Circular Economy for E-

Waste Management .................................................................................................. 24

2.6 ICT Use for E-waste Management ..................................................................... 26

2.7 Summary of Review of Literature ...................................................................... 29

2.8 Research Gap ...................................................................................................... 30

CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY ................................................... 31
3.1 Introduction ........................................................................................................ 31

3.2 Research Design ................................................................................................. 31

3.3 Research Site ...................................................................................................... 31

3.4 Target Population ............................................................................................... 31

3.5 Determination of Study Sample ......................................................................... 32

3.5.1 Sampling Procedure .......................................................................................... 32

3.5.2 Study Sample Size ............................................................................................ 32

3.6 Data Collection Measures .................................................................................. 33

3.6.1 Development of Instruments ............................................................................ 33

3.6.2 Pilot Testing of Research Instruments .............................................................. 34

3.6.3 Instrument Reliability ....................................................................................... 35

3.6.4 Instrument Validity ........................................................................................... 35

3.7 Data Processing and Analysis ............................................................................ 35

CHAPTER FOUR
RESULTS AND ANALYSIS .................................................................................... 38
4.1 Introduction ........................................................................................................ 38
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4.2 Questionnaire Response Rate ............................................................................. 38

4.3 General Responses on WEEE from Respondents .............................................. 38

4.3.1 Sources Used by Respondents to Acquire EEE................................................ 38

4.3.2 Condition of the Electronics Bought by the Respondents ................................ 39

4.3.3 Average Usage of Electronics by Respondents ................................................ 40

4.3.4 Awareness of E-Waste Management Systems ................................................. 41

4.4 ICT Framework for a Circular E-Waste Economy ............................................ 42

4.5 Influence of Socio-Demographic Factors on an ICT Framework

for a Circular E-Waste Economy ............................................................................. 43

4.5.1 Distribution of Sample by Sex of the Respondent ........................................... 43

4.5.2 Age Distribution of the Respondents................................................................ 45

4.5.3 Level of Formal Education attained by the Respondents ................................. 45

4.5.4 Social Economic Status of the Household Heads ............................................. 46

4.5.5 Competence in ICT usage by the Respondents ................................................ 46

4.6 Influence of Consumer Behaviour on an ICT Framework for a

Circular E-Waste Economy ...................................................................................... 49

4.7 Influence of Access to Information on an ICT Framework for a

Circular E-Waste Economy ...................................................................................... 53

4.8 Influence of ICT Infrastructure on an ICT Framework for a

Circular E-Waste Economy ...................................................................................... 57

CHAPTER FIVE
DISCUSSION, SUMMARY, CONCLUSION AND RECOMMENDATIONS ... 64
5.1 Introduction ........................................................................................................ 64

5.2 Discussions ......................................................................................................... 64

5.2.1 Influence of Socio Demographic Factors Influence on the

Circular E-waste ICT Framework ............................................................................. 64
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5.2.2 Influence of Consumer Behaviour on the Circular E-waste ICT

Framework ................................................................................................................. 66

5.2.3 Influence of Access to Information on the Circular E-waste ICT

Framework ................................................................................................................. 67

5.2.4 Influence of ICT Infrastructure on the Circular E-waste ICT

Framework ................................................................................................................. 67

5.3 Summary of Main Findings................................................................................ 68

5.4 Conclusion .......................................................................................................... 69

5.5 Recommendations .............................................................................................. 70

5.6 Areas of Further Research .................................................................................. 71

REFERENCES ........................................................................................................... 72
APPENDICES ............................................................................................................ 78
Appendix A: Household Questionnaire ................................................................... 78

Appendix B: Questions for Government Officials and E-Waste Body

Officials .................................................................................................................... 83

Appendix C: Questions for Formal and Informal Recyclers .................................... 84

Appendix D: Map of Study Area - Nairobi County of Kenya ................................. 85

Appendix E: Krejcie and Morgan (1970) Formula .................................................. 86

Appendix F: Research Authorization ....................................................................... 87

Appendix G: Research Permit .................................................................................. 88

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DEFINITION OF TERMS

Bamako Convention: An African treaty, prohibiting the import of any hazardous

waste.

Basel Convention: An international treaty signed so as to reduce the cross-boundary

movement of hazardous waste by participating nations, specifically to curb the transfer

of hazardous waste from developed to the developing countries.

Circular Economy: Economic system aimed at eliminating waste and the continual

use of resources.

Draft E-waste regulations 2013: Policy document that provides the appropriate legal

and institutional framework and mechanisms for the management of WEEE handling,

collection, transportation, recycling and safe disposal.

Environmental Management and Coordination Act (EMCA 1999): The set of laws

and policies enacted in Kenya that offers a framework on environmental management

and conservation.
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ABBREVIATIONS/ACRONYMS

EEE Electronic and Electrical Equipment

KEPSA Kenya Private Sector Alliance

NEMA National Environmental Management Authority

SME Small-to-Medium Enterprise

WEEE Waste Electrical and Electronic Equipment

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LIST OF TABLES

Table 2.1: NEMA E-waste Classification .................................................................... 21

Table 3.1: Strata Segmentation .................................................................................... 33

Table 3.2: Summary of the Analytical Procedures ...................................................... 37

Table 4.1: Sources Used by Respondents to Acquire EEE .......................................... 39

Table 4.2: Condition of the Electronics Bought by the Respondents ........................... 39

Table 4.3: Average Usage of Electronics by Respondents........................................... 40

Table 4.4: Level of Awareness on E-Waste Management Systems .............................. 41

Table 4.5: E-Waste Separation Practice of the Respondents ...................................... 41

Table 4.6: Statements Questioning ICT Framework Influence .................................... 42

Table 4.7: Descriptive Statistics for ICT Framework for a Circular E-

Waste Economy ............................................................................................................ 43

Table 4.8: Sex Distribution Group Statistics ............................................................... 44

Table 4.9: Sex Distribution Independent Sample Test ................................................. 44

Table 4.10: Age Brackets of the Respondents .............................................................. 45

Table 4.11: Level of Formal Education attained by the Respondents ......................... 46

Table 4.12: Social Economic Status of the Respondents ............................................. 46

Table 4.13: Competence in ICT usage by the Respondents ......................................... 47

Table 4.14: Competence in ICT usage by the Respondents ......................................... 47

Table 4.15: Model Summary for Socio-Demographic Factors .................................... 48

Table 4.16: ANOVA for Socio-Demographic Factors ................................................. 48

Table 4.17: Coefficients for Socio-Demographic Factors ........................................... 49

Table 4.18: Consumer Behaviour Statements’ Frequency and

Percentage Distribution ............................................................................................... 50

Table 4.19: Consumer Behaviour Index Table ............................................................ 51

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Table 4.20: Model Summary for Consumer Behaviour ............................................... 52

Table 4.21: ANOVA for Consumer Behaviour ............................................................. 52

Table 4.22: Coefficients for Consumer Behaviour ...................................................... 53

Table 4.23: Access to Information Frequency and Percentage Distribution .............. 54

Table 4.24: Access to Information Index Table ........................................................... 55

Table 4.25: Model Summary for Access to Information .............................................. 56

Table 4.26: ANOVA for Access to Information ............................................................ 56

Table 4.27: Coefficients for Access to Information ..................................................... 57

Table 4.28: ICT Infrastructure Frequency and Percentage Distribution .................... 58

Table 4.29: ICT Infrastructure Index Table ................................................................. 59

Table 4.30: Model Summary for ICT Infrastructure .................................................... 60

Table 4.31: ANOVA for ICT Infrastructure ................................................................. 60

Table 4.32: Coefficients for ICT infrastructure ........................................................... 61

Table 4.33: Overall Model Summary ........................................................................... 61

Table 4.34: Overall ANOVA ........................................................................................ 62

Table 4.35: Overall Coefficients .................................................................................. 62

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LIST OF FIGURES

Figure 1.1: Diagram: Sustainability Venn ..................................................................... 9

Figure 1.2: Flow Chart: Conceptual Framework Showing the Factors

Influencing an ICT Framework for a Circular E-Waste Economy .............................. 11

Figure 2.1: Diagram: A linear economy and a circular economy ............................... 15

Figure 2.2: Flow Chart: Lifecycle of Electronics ....................................................... 19

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CHAPTER ONE

INTRODUCTION

1.1 Introduction

This research set out to find the effect social factors have on an ICT framework

designed for a circular e-waste economy. The chapter introduces the research study. It

consists of the sub-sections: background of the study, statement of the problem, the

purpose of the study, problem statement, research objectives, research questions, the

significance of the study, scope, delimitations, limitations, assumptions, theoretical and

conceptual frameworks.

1.2 Background of the Study

Over the past few years, devices using either a battery or electricity as a source

of power have increased in both developing and developed countries, increasing the

amount of electronic waste that is at its end of the life cycle. Rapid growth and

development of the Information Communication Technology (ICT) field has fuelled

this occurrence (Ibrahim & Elijah, 2015).

Kenya’s medium-term Gross Domestic Product (GDP) growth is placed at 5.5%

for 2018, translating into a significant increase in the purchasing power of the citizens.

The social ranks of the citizens have also absorbed more, especially within the middle

class and the rich, who have high spending power in the country (World Bank, 2017).

This has changed how the citizens are buying and disposing of their electronic devices.

The technological advancement, consumption lifestyle of citizens, and short product

life spans render most electronic devices obsolete faster.

With globalization and improved economic growth, ICT devices have become

part and parcel of most Kenyan households and are no longer perceived as luxuries.

Households lacking these facilities have resorted to seeking access from places like
 2

cyber cafés, workplaces, and through friends. The ownership of these ICT devices such

as computers, mobile phones, and internet access are highly determined by the socio-

economic status of a household (Anyango, 2011). All these owned Electronic and

Electrical Equipment (EEE) devices upon their end of the life cycle will become Waste

Electronic and Electrical Equipment (WEEE)/e-waste. Electronic waste is defined by

the National Environment Management Authority (NEMA, 2013) as waste resulting

from EEE which includes its components and any sub-assemblies of it.

The increasing volume of e-waste globally, and its improper disposal via open-

air burning or untreated discarding in dumpsites, pose risks to the ecosystem; hence

hampering the chances of achieving the Sustainable Development Goals (SDGs).

Estimates place 44.7 million metric tons of WEEE was generated worldwide in 2016,

with a projected increase to 52.2 million metric tons by 2021 (Baldé, Forti, Gray, Kuehr,

Stegmann, 2017). In Kenya alone, it is estimated that forty-four thousand tons of

electronic waste are generated in a single year (Obi, 2018). The Guidelines for E-waste

Management in Kenya (NEMA, 2013) categorizes e-waste into 11 categories are shown

in Table 2.1, which includes ICT equipment, office electronics, toys, batteries, large

household appliances, small household appliances, consumer equipment, lighting,

medical equipment, automatic dispensers, and monitoring equipment.

The e-waste sector in Kenya is highly dominated by informal sector collectors

and recyclers, due to lack of take-back policies and infrastructure for recycling are

nearly non-existent. Also, the government oversight, regulation, and control of the

WEEE sector are very minimal and inefficient (Baldé, et al, 2017). The Kenyan

government has developed a draft Environmental Management and Co-ordination (E-

waste Management) Regulations 2013 that seeks to provide the necessary legal and

institutional framework and mechanisms for e-waste management (National

 3

Environment Management Authority (NEMA), 2013). Though the legislation and

approval process are still pending till date.

Kenya does not have a fully functional e-waste management system in use, but

there are the ever-increasing efforts of individuals and SMEs that are geared towards

the reduction, reusing, and recycling of e-waste. Global leaders adopted 17 Sustainable

Development Goals (SDGs) commencing January 2016, to improve the social,

economic, and political landscape. The efficient and effective e-waste management

should be guided by; Goal 3 - Good health and Well-being, Goal 6 - Clean Water and

Sanitation, Goal 8 -Decent Work and Economic Growth, Goal 11 - Sustainable Cities

and Communities, Goal 12 - Responsible Consumption and Production (UNDP, n.d.).

These efforts are starting points to the creation of an ecosystem that will improve e-

waste management and increase e-waste awareness to its citizens. A gap has been

identified in how households co-exist with other e-waste stakeholders (collectors,

recyclers, and government agencies) in the sector. The introduction and use of an ICT

framework in the e-waste sector may be able to transform how the sector is managed

and the benefits accrued through it can be maximized.

1.3 Problem Statement

In recent years, Kenya has become more reliant on technology, generating waste

in the process once the devices reach their end-of-life cycle, aggravating the problem

of how electronic waste is disposed and its disastrous effects on the environment. This

has been brought about by the increased purchasing power of EEEs by households.

Most households employ the linear economy model (take, make, consume, and dispose

of) which is not sustainable in economic or environmental terms. This is a challenge

being faced both in urban and rural areas, though urban areas have higher levels. E-

waste management operations in Nairobi are mostly manual with low ICT use.
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Research has been done on e-waste management focusing on its causes, effects, and

ICT based solutions; but few local research highlight how ICT can be used to offer

sustainable solutions. Closing the loop in the linear model ensures that no waste is

generated, hence creating a circular economy that offers sustainability. Meaning that no

value is lost from the process, resources used to build products are kept within a cyclic

system of reuse, recycling, and repurposing. In the literature on the circular economy,

various factors affect the holistic process that needs all sector players to be on the same

page. To gain a fuller understanding of how ICT can engage a circular economy, in-

depth research is required. Focusing on selected factors to help develop a robust ICT

framework, as well as potentially informing future policymakers.

1.4 Purpose of Study

The purpose of this research was to assess the existing state of WEEE in Kenya,

with an aim of improving the methods of disposal, recycling, and facilitation of a

circular economy by households through the use of ICT. Nairobi as a case study was a

good focal point, as having a population of over 3 million citizens living in rural, semi-

urban, and urban settings spread across its geographical borders; all fiddling with the

common problem of how to collect and deal with e-waste. Furthermore, Nairobi and

Kenya as a whole is an economic and ICT powerhouse within East and Central Africa.

This study sought to evaluate the social factors and their influence on how ICT can be

used to achieve a circular e-waste economy.

1.5 Objectives of Study

This research paper sought to fulfil the following objectives;

i) To assess the influence of socio-demographic (gender, age, education, socio-

economic status and ICT competence) factors on an ICT framework for a

circular e-waste economy.

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ii) To assess the influence of consumer behaviour to an ICT framework for circular

e-waste economy.

iii) To evaluate how level of access to information influences an ICT framework

for circular e-waste economy.

iv) To determine how an ICT infrastructure influences a circular e-waste economy.

1.6 Research Questions

The study sought to answer the following research questions:

i) What influence does socio-demographic factors have on an ICT framework for

circular e-waste economy?

ii) What influence does consumer behaviour have on an ICT framework for

circular e-waste economy?

iii) How does the level of access to information influence an ICT framework for

circular e-waste economy?

iv) How does an ICT infrastructure influence a circular e-waste economy?

1.7 Significance of Study

The Dutch, have formulated policies and set up structures to handle e-waste as

a resource more effectively and return it into the economy. Hence closing the loop and

forming a circular economy. This has accrued many benefits for the country and its

citizens (Golsteijn & Martinez, 2017). The study is set to promote the implementation

of an ICT framework in the e-waste ecosystem so as to facilitate a circular economy in

Kenya.

Kenyan cities and towns are currently facing an environmental strain, the

landfills are increasing in size and also natural resources are being depleted with the

ever-increasing consumer appetite. Hence the reason why businesses are now routing

for sustainable business practices. With the success seen in other affiliated waste
 6

management sectors, the researcher agrees that it can be applied and implemented in

the Kenyan space. The study ensures economic vitality and enabling a sustainable

environment. ICT becomes fundamental to the e-waste management ecosystem due to

the high adoption rate experienced in other related fields.

1.8 Scope of Study

The study focused on the selected factors and their influence on e-waste

generation and disposal by households. It targeted people living in the city with ease of

access to ICT services. The study focused only on ICT and telecommunications

equipment and office electronics as per classifications made by NEMA (2010). The

selected area of the study was Nairobi County which can be categorized using the socio-

economic status of the residents.

1.9 Delimitations

The study focused on Small ICT and Communication devices (such as mobile

phones, tablets, laptops, handheld gaming consoles, and music players) and the

researcher excluded these other categories of e-waste: Large Household Appliances,

Toys, Leisure and Sports equipment, Small Household Appliances, Consumer

Equipment, Lighting, Medical equipment, Automatic dispensers, and Monitoring and

control instruments. This is because e-waste is wide and the handling process of the

various categories is different compared to the others, Small ICT and Communication

devices are the major sources of e-waste due to their shorter life span compared to the

other categories.

1.10 Limitations

The study was limited to Nairobi County as a representation of how other

regions of the country generate e-waste. The researcher faced an uphill task from the

respondents who had a lack of electronic access to the questionnaire, especially areas
 7

of lower-income households; this was however mitigated by the researcher providing a

tablet for them. Respondents with low ICT competence were assisted in inputting their

data into the questionnaire. Anonymity was a major concern for most respondents an

assurance was made to inspire confidence and honesty towards the whole process.

1.11 Assumptions

The following were the assumptions made during the study:

i) The approached respondents would agree to partake in the research.

ii) The study assumed the honesty of the respondents will offer data of high

accuracy and reliability levels.

iii) The geographical region and its population will represent the overall e-waste

situation being faced in the whole country.

1.12 Theoretical Framework

Two theories were used to explain the study; systems theory and the

sustainability theory.

1.12.1 Systems Theory

Systems theory tries to focus on the relations that are exhibited between various

components or parts within a system, instead of reducing the entity into isolated

elements. The entire structure is considered to be a system that has been able to integrate

the various parts, which can be harmonized for efficiency and effectiveness (Chikere &

Nwoka, 2015).

For an organization or an economic sector to be sustainable, it needs to be

dependent on their environment for resources; customers who consume a product or

service, suppliers of materials, labour force, investors, and governments for regulations.

(Saylor Academy, 2012). Using Systems Theory, ICT offers a value creation process

known as cross-impact analysis. It enables an integrated understanding of how the

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system’s elements used to evaluate and manage the system are interdependent. The

elements of a value system being; the driving elements, general outcomes, identity of

the system, goals of the system, trends, and its structure; with each having its different

implications (Ceric, 2015).

Concerning this study, the various parts of the e-waste management eco-system

need to work in harmony to increase the efficiency and effectiveness that it has in the

disposal, collection, handling, recycling, and storage of e-waste. For instance, a person

discarding his/her old phone should be able to find a local recycler or disposal point

with ease. The consumer should discard the phone with a registered e-waste recycler or

agent than throwing it in the dustbin. The recycler/or his/her agent should also follow

the laid down policies and regulations of how to deal with e-waste and ensure that the

phone various components do not become waste, but become a new resource to be used

elsewhere.

E-waste management is a sub-set of a larger interdependent system in the waste

management system. The outcomes of e-waste management systems have benefits that

are felt by the general environmental and economic ecosystems. It follows that a

circular economy accruing from e-waste requires careful planning and decision making

for an efficient and effective implementation. This means that e-waste management

systems are pivoted on strategies that employ a diverse range of activities to facilitate

and ensure the successfulness of its objectives.

1.12.2 Sustainability Theory

Sustainable development looks at the management of organizations through a

holistic approach by considering the social, economic, and environmental ecosystems

in which they operate (Chang, et al., 2017). Sustainability theory arose due to activities
 9

that led to resources being depleted, degraded or damaged for short term gain (Thatcher,

2014).

Figure 1.1: Diagram: Sustainability Venn

Source: (Brand, n.d.)

In the three-pillar model (Environment, Social equitable, Economic),

sustainability is achieved when all three pillars work together. In recent years we have

seen a rise in population in Kenya, especially in urban centres such as Nairobi, this has

come with a consumption lifestyle. The economic model/pillar ensures fair distribution

and efficient allocation of the available resources. Ensuring a balance in the economic

growth of the ecosystem. The social pillar of sustainable development supports social

justice, reduction of poverty amongst other social equity initiatives. The resources in

our environment aren’t unlimited, hence the need for protection against exploitation

and neglect. The environmental pillar is rooting in recycling, efficient and effective

waste management, sustainable consumption, and the conservation of the ecosystem

(Circular Ecology, 2018).

The sustainability theory was adopted to guide the research in a holistic and

integrative manner on a circular economy through the use of ICT in e-waste

 10

management. A circular economy is essential in ensuring that the stakeholders do not

produce waste or pollution. Instead, the products are used, maintained, repaired, reused,

and recycled (Golsteijn & Martinez, 2017).

1.13 Conceptual Framework

Effective and efficient management of e-waste as a resource can be actualized

by the use of an ICT framework in the operations. In Figure 1.2, the researcher

conceptualised the implementation of an ICT framework for e-waste management as

relationships of several variables at play to actualize it.

The circular e-waste economy is affected by the following independent

variables in different forms and measures; consumer behaviour affects the disposal

norms and collective action that can be undertaken, the access to information also

influences it, available ICT infrastructure in place has an influence, and lastly, other

socio-demographic norms may also affect the e-waste circular economy with various

magnitudes. The ICT framework is expected to have different outcomes once

implemented to the eco-system, this may be; improved e-waste levels, an increase in e-

waste awareness, or improved resource sustainability.

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Independent Variables Dependent Variable

Socio-demographics
 Age
 Gender
 Education
 Socio-economic status
 ICT competence

Consumer Behavior
 Aware of the problem ICT framework for a circular
 EEE acquisition e-waste economy.
 Segregation and Collection
 Proper disposal
 Implementation
Access to WEEE information  Create awareness
 Awareness
 Ease to e-waste information
 Policy laws/regulations

ICT infrastructure
 Perceive of use Intervening variables
 Ease of adoption
 Exposure, Perceptions,
Advancement of
Technology

Figure 1.2: Flow Chart: Conceptual Framework Showing the Factors Influencing an
ICT Framework for a Circular E-Waste Economy
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CHAPTER TWO

LITERATURE REVIEW

2.1 Introduction

This study sets out to find the effect of an ICT framework on a circular economy

emanates from e-waste management. This chapter presents a review of related literature

of what other scholars have written on the research topic to point out existing research

gaps.

2.2 Waste Management Theory

Waste Management Theory tries to explain the conceptual analyses, the activity,

and a holistic view of waste management. The foundation of the theory looks at waste

management as a means of preventing waste to generate or cause harm to the general

population’s health and the environment (Pongrácz, Phillips, & Keiski, 2004). It is a

perfect example of Industrial Ecology.

Defining waste, looking at its ownership structure, and impact to its

management, are of high relevance. National E-waste Management Strategy by the

Ministry of Environment and Forestry states that E-waste is generalized as part of solid

waste. Current legally accepted waste definitions are vague; hence they can be termed

as lacking the insight of the concept of waste. Once a product is given the label, it is

treated so. Uses of such definitions mean that sustainable waste management systems

cannot be developed. Waste management’s role is the oversight, control and regulation

of all activities that are waste oriented, this is aimed at prevention, minimization and

utilization of waste (Pongrácz E., 2002).

African countries currently generate less waste compared to other regions.

However, this is changing due to urbanization, population growth, and the shift in

consumption patterns. Only 44% of waste generated in sub-Saharan Africa is currently

 13

being collected, mainly in urban areas. This can be attributed to; lack of institutional

capacity by waste service providers, an increase in the generated amount of waste which

strains the existing waste collection systems, and insufficient finances to run effective

and equitable waste management services. SDGs commit countries to waste

management targets, though there is insufficient data on waste management services

that can be used to assess whether these goals are attainable or the extent of their

implementation. Legislative frameworks, allocation of responsibility and financing of

waste is often fragmented and inadequate. However, evidence from cities such as Dar

es Salaam suggests that when the private sector is brought in, inequality of the waste

management services increases as the private company is only interested in delivering

good quality services to areas where residents can afford to pay a fee for waste

collection (van Niekerk & Weghmann, 2019).

Waste dumping accompanied by open-air burning are the most common forms

of waste disposal, creating health and environmental problems for adjacent

communities. Recycling efforts have resulted in job creation, and cleaner, safer cities.

Informal waste workers play a key role in the recycling of waste, saving local

governments huge costs as they divert recyclable waste away from landfills; yet

governments are reluctant to acknowledge their role and importance to the waste

management system. Egypt for example, experienced accumulation of waste, and a

massive reduction in recycling when the informal waste workers were excluded, and

the private sector was brought in. If not handled well this might lead to tension, that

sometimes escalates to strife (van Niekerk & Weghmann, 2019).

The theory is significant to the study as it will assist in understanding the

different policies and procedures available for the e-waste sector. If the generators and

recyclers of e-waste have a procedure of managing the waste, they also need to have
 14

partnerships with other agencies to ensure that there is zero waste. It was therefore

beneficial to determine if the principles of waste management theory were applied

within the research study.

2.3 Circular Economy in Waste Management

The linear model of resource management promotes short term consumption of

goods and services leading to unsustainable practices. There are many problems that

are associated with the deployment of a linear economy; in EEEs the raw materials are

subjected to price volatility in the international markets, scarcity as raw resources are

being exhausted at a daily rate. With all this, there arises the need for closing the gap.

This is where a circular economy arises.

The circular economy system makes use of the 3R’s policy (Reduce, Reuse and

Recycle). The first R, “reduce,” looks into the eco‐efficiency in production and

consumption that lead to economic and environmental improvements, saving resources

for other purposes. The second R, “reuse,” is having a better design of products and

business models that allows easy, multiple disassembly and reuse. The last R, “recycle,”

refers to the process by which waste elements are reprocessed into products or materials

for either their original or other purposes (Geisendorf & Pietrulla, 2018).

A circular economy tries to overcome the extract-make-dispose linear

production and consumption pattern by replacing it with a circular system. Product,

material and resource value is maintained within the economy as long as possible

(Merli, Preziosi, & Acampora, 2018).

 15

Figure 2.1: Diagram: A linear economy and a circular economy

Source: (Sydney Environment Institute, 2018)

Residual value can be determined by how much functional value that a product

retains over accumulated time and how the users perceive this. The residual value can

be affected by factors such as; design of devices, refurbishment technology, the pace of

technological development, user perception, and the available quantity of products.

Understanding this creates the opportunity to apply a systemic approach towards

change, and to reinvent our relationship with EEEs (Ellen MacArthur Foundation,

2017).

In a circular economy, the natural ecosystem is used as a basis point. Toxic

items are minimised from the product manufacturing so as to eliminate waste, this is

due to the fact that all waste is a resource. For a circular economy to work effectively

and efficiently, it needs collective systematic thinking. All actors of the production,

usage and recovering process are part of a network in which the actions of one impacts
 16

the rest, hence, decisions being made both short and long term are considered on the

basis of the impact they will have on the value chain. This creates a system that is

resilient and effective (Ellen MacArthur Foundation, 2015).

In the African continent, Circular Economy was practised however, most of

those products were bio-degradable or reusable. The challenge comes with the newly

manufactured products which pose a relatively new concept to many. Thus circular

economy brings opportunities to the local population to achieve inclusive economic

growth through product value addition and employment places. The circular model also

allows the population to practise proper and positive environmental practices that are

in line with sustainability theory and the African bio-degradable and reuse concept

(Stubbs, 2019). This is achieved by integrating innovation into the ecosystem. This will

help the continent to close the gap by allowing resources and materials to be

reintroduced back into the cycle.

Full adoption and success of a circular economy within the developing

countries, especially in the African continent, is critical to strides being made to ensure

sustainable growth in the various sectors. Countries such as Kenya that are still

developing are increasingly becoming heavy consumers of technology. The challenge

is how to embed the circular principles in the development strategies and policies that

are being set up, at the same time try and mitigate the rise in primary resource use that

are heavy environmental pollutants (Preston, Lehne, & Wellesley, 2019).

The lessons that have been achieved from other successful sectors that have

adopted circular economies can be applied to the Kenyan e-waste sector. For example,

an EEE consumer can pay for the use of the device and upon attaining the end of life,

the device can be repossessed by the seller in return for either a new device with new
 17

subscription rates or an alternative incentive (Desmond, 2015). If this is implemented

it will be able to replace the highly consumption-based model being used currently in

most EEE sectors.

Governments and other related agencies need to come up with a systematic

transition from the linear based model of production and consumption, to the more

sustainable circular model; ensuring that materials are kept in use for as long as possible

while still maximizing on their economic value. This is not achievable by just one single

actor but through collaborative efforts across the whole value chain. Companies need

to design and build products with circularity in mind. Consumers need to create

demand. The government needs to provide the ecosystem with the necessary

infrastructure, formulate policies and regulations that will foster innovation. For

example, the Nairobi County government will be able to map resources and collaborate

with businesses and residents in the creation of an urban-industrial symbiosis (World

Economic Forum, 2018).

2.4 How the E-waste Sector Operates

Nairobi produces approximately 2,400 tons of waste per day; about a third of

the waste produced is collected for disposal at Dandora dumpsite, which has already

attained its full capacity. The Nairobi County Council doesn’t have existing by-laws for

hazardous waste (e-waste is currently categorized as hazardous waste), hence lack of

efficiency in its management (JICA, 2010). EEE production is one of the fastest

manufacturing activities experiencing growth and advancement, thus creating an influx

of e-waste being generated as a result. Economic growth, urbanization and consumer

demands have rapidly increased both the use of electric and electronic devices which

upon disposal generates e-waste, creating risk to the sustainable economic output and

growth of the ecosystem (Babu, Basha, & Parande, 2007).

 18

Waste management is a devolved function in Kenya; hence Nairobi County

Government is in charge of the collection, disposal and treatment of any waste within

the county boundaries. As a guiding policy, the Nairobi County Government enacted

the Waste Management Act in 2015. Though with all these policies at the national and

county level, Nairobi is still faced with serious challenges in waste management

(Makena, 2018). Though waste management is a county government responsibility,

private companies are engaged in the business and are the dominant player in the

commercial areas, high- and middle-class residential areas, the poor are left to tend for

themselves hence the illegal dumping characterized within the social bracket (Omari,

2018). Most of the electronic devices end up in the dumpsites which lack proper e-

waste handling infrastructure due to lack of no segregation mechanisms in place

(Kalana, 2010).

Kenya lacks a well-established structure of waste management, which can be

summarized as the collection, transportation and open-air dumping of the waste; with

minimal oversight and enforcement of laid down rules and regulations. Within the

dumpsites, there are waste pickers who scavenge for recyclable and sellable items that

they take to recycling companies and industries. Governmental agencies have low

capacity and means of dealing with the e-waste challenge in Kenya, leaving it to private

companies such as the WEEE Centre in Utawala, and the East African Compliance

Recycling are currently operating in the highly informal sector (Mbula & Machuka,

2017).
 19

Figure 2.2: Flow Chart: Lifecycle of Electronics

Source: (Great Forest, 2018)

The e-waste sector is governed and regulated by the government through the

local governments, the Ministry of Environment, governmental agencies such as

NEMA and international agencies that Kenya is part of such as the UN and UNEP.

Local laws such as the Environmental Management and Coordination Act 1999, and

the Draft E-waste regulations 2013 form the legal framework that the e-waste sector

operates in. Kenya is also a signatory to the Basel and Bamako Conventions (Omari,

2018). The Maputo protocol governs human and people’s rights, guaranteeing the right

of women to live in a healthy and sustainable environment. The Agenda 2063; The

Africa We Want (2013) backs these two conventions. Agenda 2063 is a socio-economic

blueprint and master plan for transforming African states into the future global

powerhouse. The key aspirations to borrow from the document are inclusive growth
 20

and sustainable development, and a people driven development (relying on the youth

and women).

E-waste management projects that have been formulated to assist in the menace

have all been affected by the socio-demographic factors (gender, age and education),

all having an influence on the performance levels (Waweru, 2017). Occupation, income

levels and education levels of consumers of EEE devices had an influence on the e-

waste management in Kisumu Central Business District system (Odera, 2016). Hence

they should be factored in designing any e-waste management solution.

Most households throw their e-waste to the waste bin (Arif & Afroz, 2014).

They resort to disposal of e-waste with other wastes, due to the lack of know-how on

where and how to dispose of WEEE in a hygienically safe and proper manner, hence

minimal segregation of waste. Most of the e-waste is stored for a long period of time

before it is discarded, highlighting the lack of awareness on e-waste disposal of obsolete

technology and the belief that the devices still have physical and emotional value in

them. Devices are usually used for a period of 5 years before disposal. Hence, products

have a lifespan of 2 to 5 years depending on the socio-economic usage of the user

(Kalana, 2010). This hoarding of devices may arise due to: lack of disposal mechanisms

of the WEEE, plans for future cannibalization of WEEE for spare parts, the initial

purchase cost factor and the belief that the recyclers and e-waste collectors need to

purchase the e-waste (Tiep, Kin, Ahmed, & Teck, 2015).

Most EEE consumers prefer acquiring new equipment than buying used

products, these products are in service until they cannot be used anymore (Rimantho &

Nasution, 2016). WEEE that finds its way into landfills can be termed as a toxic time

bomb. This is highly due to the possibility of the waste containing acids and heavy

metals such as mercury, nickel, cadmium, zinc and copper to leach into the
 21

environment. This may affect the water sources, animals, plants and humans

(Sivaramanan, 2013).

Table 2.1: NEMA E-waste Classification

Category Examples
ICT and Printers, Computers, Laptops, Mobile phones, Radios, TVs,
telecommunications Cameras and recorders, Audio instruments.
equipment

Office electronics Photocopier, calculators, Fax and Telephones.

Toys, leisure and sports Electric powered toys, sports or gaming appliances, this
equipment includes fitness gears

Batteries Lead Batteries, Nickel and Cadmium batteries etc.

Large Household Refrigerators, Washing machines, Cooking gadgets,
Appliances Microwaves, Air conditioner appliances.
Small Household Vacuum cleaners, Water dispensers, Toasters, Shavers,
Appliances Appliances used for sewing, knitting and weaving.

Consumer Equipment Construction equipment such as electric hammer, saw, drill

and churner
Lighting Bulbs, lamps, or any other equipment that might be used to
spread or control light with the exception of filament bulbs.
Medical equipment Scanners, Operating equipment, or any other appliances for
detecting, preventing, monitoring, treating, alleviating illness,
injury or disability.
Automatic dispensers Dispensers for drinks, solids, money, or other devices which
deliver automatically all kind of products.
Monitoring and control Measuring, weighing or adjusting appliances used in
instruments installations.

Source: (NEMA, 2010)

Safe e-waste disposal methods include: the recycling, refurbishing and reusing

of the materials. This is highly strengthened by implementing and enforcing of the laid-

out rules and regulations that assist in the efficient and effective management of e-
 22

waste. This ensures that all e-waste collectors and dismantlers operate within the

confines of the laws and the adherence of the legal requirements. Various governments

should also monitor the transportation of e-wastes within their geographical boundaries

(Sivaramanan, 2013).

Kenya faces various challenges in the e-waste management sector: this includes

low citizen awareness on e-waste, inefficient legal framework, poor e-waste

management infrastructure, high cost of brand new EEE, and the lack of take-back

policies (Otieno, 2015). There is a lack of professionally trained labour force in the e-

waste sector and also there is the improper design and allocation of dumping sites. The

dump-sites being used currently are located near residential areas, posing dangers to the

health of nearby residents and overall extended environmental concerns (Koloseni &

Shimba, 2012).

Reuse of EEE means the discarded device is still in working condition. With

minimal repairs and renovation, it can be donated or sold, so as to lengthen the "life" of

the product. Recycling of WEEE is the disassembly of equipment into its various

components; glass, plastic or metals. The recovered elements are reintegrated into the

manufacturing cycle in the form of new products. Individuals and organizations may

either be in the reuse or recycling segments, while others tackle both of them

simultaneously (CalRecycle, 2018).

Organizations and individuals have been donating their older EEE to less

fortunate parts of the community such as schools in the recent past. Some developed

countries have forbidden such practices. These old appliances ought to be recycled so

as to extract raw materials. The recyclers acquire the e-waste by paying households a

small fee (Wei & Liu, 2012).

 23

The e-waste informal sector offers employment opportunities to thousands of

people, creating a profitable environment for entrepreneurs to exploit the business gap.

The flip side of this is that the sector lacks the skills, technology and hygienic conditions

to be operating within acceptable legal safety standards. They make use of crude

techniques of WEEE disassembly, making the pollutants into leach to the environment.

Over the past few years, formal recyclers’ numbers have started increasing, bringing

out the expectation of more professional e-waste management; leading to better

ecological conservation and enhanced recycled resource recovery. However, it is still

not yet clear how far the informal and formal sectors of e-waste management

complement each other (Raghupathy, Krüger, Arora, & Henzler).

As for the public, there is a lack of education on the hazardous elements housed

within their old electronics, and where to take their waste for recycling. When a device

which has reached its end of life is held onto for a long duration, it loses its reuse

potential and at the same time, its value decreases. Obsolete devices tend to be less

valuable for recyclers, this is due to the complexity of extruding the components

(Szczepanski, 2016).

Current trends and technologies have seen EEE become smaller than their

predecessors, complicating the e-waste trade. Reducing the number of valuable

materials being used in the devices is complicated by designs that make extraction of

the components harder. This hinders the urban mining opportunities available for the

recyclers to exploit. The sector is also faced with low commodity prices, making the

prices of secondary materials to also drop, hence new incentives need to be put into

place so as to ensure the sustainability of recyclers’ trade. A change of tact by the

recyclers is needed, to secure their role and survival within a circular economy

(Egerton, 2016).
 24

2.5 Factors Influencing the Adoption of a Circular Economy for E-Waste

Management
The Circular Economy model is described as a regenerative system with the

ability to redefine growth. This ensures that there are wide-scale society benefits, based

on the following principles: elimination of waste and pollution, ensuring products and

materials are in use and regenerate to the natural systems (Brinzea, 2018). The EU, for

example, has set rules that ensure the separation of waste materials. This will ensure

that the quality and purity of collected waste can still be fed into the circular economy.

This enables the achievement of SDG target 11.6, which talks about the identification

of waste systems as a means of reducing the city’s environmental impacts. This implies

the products’ designed are simple and modular, ensuring that the materials used are

easy to reuse or recycle with minimal effort (Fishman, 2018).

Germany is placing a circular economy as a top priority for its environmental

policy. If this is emulated it will transform the waste into a resource, giving developing

nations prone to poor waste management systems a learning opportunity. For this to be

possible, the developing countries should establish laws that will promote the recovery,

recycling and reintegration of waste into the economic system. Waste management in

developing countries is a big challenge, and a circular economy is able to try and fix

this challenge (Uroko, 2018).

The circular waste management system should try to overcome some barriers

for it to be effectively adopted by the general population, the barriers being: meeting

consumers expectations, government regulations, lack of proper waste management

infrastructure, improvement of the recycling technologies, and the use of the wrong

business model. Furthermore, governments policies should be aligned to foster

innovation that offers circular solutions (Stanislaus, 2018).

 25

The efficiency of a circular model is affected by the availability and ability to

obtain WEEE. The sourcing of this waste as a resource is a concern; this can be solved

by the introduction of legislation that supports the model. Informal and illegal disposal

of WEEE is also part of the factors that influence the adoption and use of a circular

model (SCU, 2013).

The barriers to embracing a circular economy in cities such as Nairobi can be

categorized into four major areas: financial, institutional, social and technical. The

financial barriers include and are not limited to: the upfront cost of investment needed

which the benefits will be realized after a long period of time, the economic viability of

recycling, and a high transition cost from the current linear model to the circular model.

Institutional barriers can thus be summarized to as: current mindsets have the linear

model deeply engraved into them limiting any room for change, the regulatory

structures are very inflexible thus is a major hindrance to a circular economy, and there

is a lack of proper leadership to spearhead the adoption of the circular economy. Social

barriers include; the lack of awareness on the benefits of adopting the model, and the

resistance to change that will be faced by all involved parties. Lastly, the major factor

is the technical barriers: the producers need to design their products with disposal in

mind, moving from the notion of planned obsolescence as characterized by most

producers, there is also lack of information exchange, and there is need to set up a

metrics to measure the circularity of the progress being made (World Economic Forum,

2018). The social and demographic factors of a person such as age, employment status,

education level and the level of wages have an effect on the collection rate of WEEE.

Though these factors have an effect at different levels, Age having the most influence

while level of wages having the least amount (Corina, Carmen, & Claudiu, 2016).
 26

In Kenya, in Kisumu Central Business District; occupation, income levels and

education levels of consumers of EEE devices influence the e-waste management.

Hence they should be factored in designing of an e-waste management system (Odera,

2016). Socio-demographic factors (gender, age and education) all have an influence on

the performance of e-waste projects that have been formulated (Waweru, 2017).

2.6 ICT Use for E-waste Management

The global economy is currently using up more of its natural resources due to

the population boom experienced. This natural resource exploitation has impacts on the

inhabitants of the world. It is proposed that an environmentally sustainable economic

growth model should be used so as to reduce the number of used resources (Ion &

Gheorghe, 2014).

Waste management problems in developing countries arose due to near none

existent implementation of both formal and informal environmental awareness

programmes being conducted. If the community participates in the exercise, waste

management costs will be reduced significantly. ICT can be used to assist in the

acquisition and amalgamation of knowledge, increasing awareness of best practices in

terms of waste management practices. Application of knowledge management methods

is very crucial in creating an attitude change of consumers towards improving waste

management. Communication technologies have now become a major factor in how the

global economy is shaped, and as a result, it brings about rapid changes within society.

Indeed, over the past few decades, ICT tools have changed how people communicate

and do their business (Wagh, 2018).

In view of the increase in the generated e-waste amount worldwide and cross-

boundary movement, regulations to manage e-waste have been developed by various

governments and international agencies. These policies touch on the provisions of the
 27

production of EEEs, collection from source, treatment and export of the discarded

WEEE products (United Nations, 2017). Due to this, ICT has earned a place in modern

waste management.

The use of ICTs acts as a bridge where technology connects policymakers and

implementers. Information and knowledge are readily available for the stakeholders.

This should be used for grass root organizations’ capacity building, so as to push for

change (Global Information Society Watch, 2010). Sustainable development ensures

that human, nature, and economy coexist in harmony ensuring future prospects remain

intact. The role of ICT in supporting waste management arises through innovative

solutions that are developed to help the ecosystem. This has led to research and

investments towards fixing the waste management problem using ICT as a tool (Ion &

Gheorghe, 2014).

ICT offers innovative solutions towards recycling, ensuring that the process is

able to retrieve maximum elements of high value from the devices without degrading

the ecosystem. The investment being made in the technologies being used should look

at the long-term benefits while offering effectiveness and efficiency (Szczepanski,

2016).

ICT also offers an avenue of convenience on environmental information. This

is through; the increased availability of information through the ICT platforms and ICT

allows for greater case analysis. The shared data and information on ICT platforms

allow users to have ready access to environmental information. The data is stored into

the systems can easily be retrieved so as to paint a true picture, creating a chronological

comparison of periods (Ministry of Environment, Japan, 2012).

While green ICT was earlier limited only to the direct effects of ICT on the

environment, currently, it now includes the use of ICT to improve the efficiency of
 28

industries in relation to their environmental practices. ICT based solutions allow for

natural resources to be extended via the reduction of diverse environmental

unsustainable resources. This also involves the optimization of the systems in the aim

of having an environmental load of diverse systems at their minimal levels (Ahola,

Ahlqvist, Ermes, Myllyoja, & Savola, 2010). An e-waste ICT infrastructure will consist

of devices capable of sensing different operational data via sensors along the value

chain. The gathered data and information are shared across the different stakeholders

through a web portal (Asif, et al., 2018).

An ICT e-waste framework employs technological tools so as to assist in the

monitoring and management of the waste from point of source, to all the final point

either landfill, recyclers or re-furbishers. The framework automates and makes the

various processes in the value chain to be transparent. Making the processes and use

seamlessly from the various stakeholders. This improves on the effective

communication process in the waste management, create employment opportunities

and create an organized structure framework to be used in the ecosystem (Faiza, Ishaq,

Hussein, & Stella, 2016).

Recent studies have proven that technology can be used in practice under

extreme working conditions. In Brazil, the Relix Project made the participating waste

pickers to improve their well-being and recognition, strengthening the ties between

waste pickers and society. ICT was used to enable contact between recycle waste

pickers and the society, bridging the existing gap. An application was developed with

the following functions; indicating points of collections, allowing rapid access to

available waste pickers, and creating employment opportunities (Coelho, Hino &

Vahldick, 2019). These were all achieved by the project.

 29

ICT alone cannot be used to combat all the challenges communities face in e-

waste management; as technology is a means not an end. Thus, ICT should not just be

available, but it is important and should be harnessed to monitor and transform the

information and e-waste management. There was a varying acceptance of technology

as people moved away from the urban areas, as there was lack of proper ICT

infrastructure and inclination to use ICT; thus, the impact of ICT usage was less

significant. Thus in the Relix Project, ICT was able to raise awareness regarding

recycling. ICT also enabled social inclusion, job creation, increased visibility and

network, easier contact and establishment of well-known companies (Coelho, Hino &

Vahldick, 2019).

2.7 Summary of Review of Literature

The above literature has shed light that EEE manufacturing companies ought to

develop products that will be able to be managed throughout their life cycle. Therefore

manufactures should ensure that all devices are reusable, repairable and recyclable so

as to ensure that they have value throughout their life-cycle. The e-waste sector should

increase the EEE’s consumers’ awareness of what to do when a product reaches its end-

of-life stage.

A circular economy will be able to foster economic growth via the reuse,

recycling and reintegration of finite resource that can be mined from WEEE within the

cycle, instead of overexploiting natural resources. Furthermore, ICT is also being used

in various capacities currently so as to tackle waste management challenges. The

innovative approach that ICT offers allow for a wide range of solutions and mechanisms

that can be used in the management of the e-waste sector.

 30

2.8 Research Gap

The Literature Review suggests that many studies have been carried out to study

e-waste, with a skewed focus on the management (Arif & Afroz, 2014; Asiimwe, 2010;

Ibrahim & Elijah, 2015; JICA, 2010; Kalana, 2010; Kaloki, 2014; Makena, 2018; Tiep,

Kin, Ahmed, & Teck, 2015). Moreover, most of these studies have been mainly

undertaken to understand the consumers’ behaviour and also the environmental impact.

Henceforth, the literature reviewed shows a rapid increase in the amount of WEEE

being generated around the globe, a comprehensive study on how ICT can foster an e-

waste circular economy is therefore necessary.

 31

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

3.1 Introduction

This chapter describes the research design, the intended study area, target

population for the study, study sample, methods to be used in data collection, the data

analysis and the legal or ethical considerations that were followed.

3.2 Research Design

The study employed the use of a descriptive survey study method. A descriptive

study is defined as an attempt to determine, describe or identify “what is” (Fox & Bayat,

2007). The research attempts to gather quantifiable information, usable to statistically

analyse the target audience. Hence, this was able to analyse how the already developed

ICT based Waste framework by Faiza, Ishaq, Hussein, & Stella (2016), can be used for

e-waste management and if it can create a circular economy from the e-waste.

3.3 Research Site

The study was conducted within the confines of Nairobi County (Appendix D),

the capital city of Kenya. The county is made up of 17 constituencies. The research area

was favourable because the county hosts the largest dumpsite in Kenya and also it has

the largest use of EEEs in the country, hence has the highest e-waste generation

potential (Anyango, 2011).

3.4 Target Population

The target population for the study was households within Nairobi County who

had the ease of access to small ICT equipment (mobile phones, tablets, iPods and

computers). A target population is a group with common attributes that information

needs to be derived from and confirmed, which is not limited only to people (Banerjee

& Chaudhury, 2010). According to the Kenya National Bureau of Statistics, by 2013
 32

Nairobi County had a population of more than 3.3 million people. They further segment

this population into 1.5 million households that had ICT access within Nairobi then.

Not being a large geographical area, the researcher was able to capture the views of

people from both the urban and semi-urban areas of the county.

3.5 Determination of Study Sample

3.5.1 Sampling Procedure
Probability sampling was used in the study, utilizing the stratified sampling

technique. To avoid bias, systematic samples were taken from the random target

population. The researcher endeavoured to get respondents from all the sub-counties of

Nairobi to attain holistic information from the whole study area. Selected key

informants were chosen from both the government and private sector; NEMA, Ministry

of Environment, Ministry of ICT, WEEE Centre and KEPSA representatives. Kenya

National Bureau of Statistics estimates that Nairobi accounts for 1.5 million

households. This being more than six years ago, population growth is expected, as the

next census is due in a few months. Henceforth, the current household statistics may be

superseded by the time of the completion of the study, and with significant implications

on the accuracy of the statistics.

3.5.2 Study Sample Size

Sample size in the study is a representation of all stakeholders identified below.

The accuracy of the results dictates the level of generalization be applied to demonstrate

as the whole target population (Kothari, 2014). In this study, the sample size was

calculated using Krejcie and Morgan (1970) table. This formula was used as

recommended in sample calculations in which the target population is more than a

million people; the sample size is then calculated as 384 (as shown in Appendix E).

This can also be expressed as indicated in the formula;

𝑠 = 𝞦2 𝞜𝞠(1 − 𝞠) ± 𝟃𝟐 (𝞜 − 𝟏) + 𝞦𝟐 𝞠(𝟏 − 𝞠)
 33

Where,

s = required sample size.

X2 = the table value of chi-square for 1 degree of freedom at the desired confidence

level (0.05 = 3.841).

N = the population size.

P = the population proportion (assumed to be 0.50 since this would provide the

maximum sample size.

d = the degree of accuracy expressed as proportion (0.05).

The study sample shall be divided to:

Table 3.1: Strata Segmentation

Strata Number

Lower Income Households 102

Middle Income Households 232

Upper Income Households 50

TOTAL 384

Low-income households were categorized as those earning less than KSh

25,000.00 a month; the sampled households were from Kibera, Kayole, Mathare,

Dandora, Kangemi and Kawangware. Mid income households were those earning

between KSh 25,001.00 and KSh 150,000.00 a month, the sampled households were

from Westlands, Kilimani, Ruaka, Imara Daima and Donholm areas. The upper-income

households were those earning above Ksh 150,000.00 a month, and they were residing

in Riverside, Runda, Rosslyn and Karen regions.

3.6 Data Collection Measures

3.6.1 Development of Instruments
The research used primary and secondary data as a means of finding answers to

the research questions from the respondents. Primary data was collected by electronic
 34

self-administered questionnaires and interviews. Secondary data was attained by

collecting data through review of past similar or related research papers, waste

management policy documents including the National Sustainable Waste Management

Policy and Nairobi Solid Waste Management, Convention Reports including the Basel

and Bamako Convention documents and regulatory policy information from the

National E-Waste Management Strategy by the Ministry of Environment. Thus,

formulating questionnaires and interview schedules that were used as research

instruments for data collection in the study was vital.

Questionnaires were administered to the sampled population; based on the

objectives that the study sought to achieve. For this purpose e-waste in this context was

limited only to small ICT appliances. The questionnaires comprised of two parts: the

first part being a general introduction about the researcher, the topic of research, its

objectives and instructions on how to input data into the questionnaire, and the second

part sought to know the personal details of the respondents and their views on the

research questions based on the objectives. The questions were both open and closed-

ended.

Interview schedules were also used; for key informants (government bodies

were represented by Assistant Secretary for Ministry of Environment, NEMA officials

and Nairobi County Council Environment officials and e-waste handlers) on the

research topic. These had predetermined questions that were used to probe information

from the respondents. The interviews were booked in advance to give ample room for

planning and were brief to maximize the efficiency and effectiveness of the instrument.

3.6.2 Pilot Testing of Research Instruments

The research questionnaire was tested for refining the questions before it was

administered to the respondents. A pilot test was carried out in Kiambu County to
 35

identify the weaknesses in the design. Kiambu County was chosen because of proximity

to Nairobi and the similarities in terms of e-waste management. 5% (accounting for 20

respondents) of the research target respondents were piloted to determine the accuracy

of the questionnaire. The study assumed that the rule of thumb at 5% of the sample size

consisted of a pilot test (Cooper & Schindler, 2010). The outcome of the pilot test was

not applicable in this study but helped in correcting any anomalies such as ambiguity

of the questions and time of response.

3.6.3 Instrument Reliability

Reliability refers to the extent to which a study’s findings are considered

consistent and reliable (Creswell, 2014). To ensure reliability, the instrument was

pretested (piloted) in a small sample to determine the soundness, accuracy, clarity, and

suitability of the research instruments before the final field survey was carried out.

Necessary adjustments were made for the final survey process to further ensure data

reliability. Using the Cronbach test of reliability, a score of 0.72 was achieved.

3.6.4 Instrument Validity

Pre-test on the face, content, construct and criterion validity was carried out on

a sample population, same as the target population; to confirm the quality of the

instruments in use. This gave the researcher an insight into the items that were not

appropriate in the measurement of variables, allowing modification of the instruments

as necessary. Validity was ascertained through expert judgement. This involved giving

the supervisor the questionnaire to peruse and recommend necessary changes.

3.7 Data Processing and Analysis

Collected raw data was analysed using IBM’s Statistical Package for Social

Sciences (SPSS Version 25). Descriptive and inferential statistics were used for an in-
 36

depth quantitative analysis. The questionnaire had a seven-point ranked scale 1 being

the lowest (strongly disagree) and 7 being the highest (strongly agree).

The researcher used frequency, percentages, mean, and standard deviation to

analyse the data; which was then presented in the form of tables. Indicators were

combined to form an index; a compound measure that aggregates multiple indicators

into a variable (Earl, 2012). Linear regression analysis was used to show the existing

relationships between independent variables and dependent variables of the study.

Interpretation, discussion and comparison of the results with existing related works

were also done. This was all guided by the objectives of the study.

3.8 Legal and Ethical Considerations

The research conformed to research tenets and processes. The best practices and

ethical standards (including consent and confidentiality) of research were kept

throughout the study. Impartiality in the research was maintained throughout, ensuring

that there was the independence of personal thoughts, ideas and words. The necessary

permits from relevant institutions such as the National Council for Science Technology

and Innovation (NACOSTI) and relevant bodies’ approvals for conducting research

study were sought to be within the legal confines of research.

 37

Table 3.2: Summary of the Analytical Procedures

Research Questions Variables Involved Statistical Methods Used
(i) What influence does socio-demographic Independent: Socio-demographic factors Descriptive Statistics,
factors have on an ICT framework for a Dependant: ICT framework for a circular e-waste Simple Linear
circular e-waste economy? economy regression analysis,
(ii) What influence does consumer behaviour Independent: Consumer behaviour Descriptive Statistics,
have on an ICT framework for a circular e- Dependant: ICT framework for a circular e-waste Simple Linear
waste economy? economy regression analysis,
(iii) How does the level of access to Independent: Access to WEEE information Descriptive Statistics,
information influence an ICT framework for a Dependant: ICT framework for a circular e-waste Simple Linear
circular e-waste economy? economy regression analysis,
(iv) How does an ICT infrastructure influence Independent: ICT infrastructure Descriptive Statistics,
a circular e-waste economy? Dependant: ICT framework for a circular e-waste Simple Linear
economy regression analysis,
(v) What factors should an ideal ICT Independent: Socio-demographic factors, Consumer Multiple regression
framework consider for a circular e-waste behaviour, Access to WEEE information, ICT analysis
economy?” infrastructure
Dependant: ICT framework for a circular e-waste
economy
 38

CHAPTER FOUR

RESULTS AND ANALYSIS

4.1 Introduction

This chapter highlights the results of the study and followed by a description of

the analysis of data of the research findings. The findings relate to the research

questions that guided the study. Data were analysed to identify, describe and explore

the relationship between the selected factors (socio-demographic factors, consumer

behaviour, access to information and ICT infrastructure) and how they influence an ICT

framework for a circular e-waste economy by households in Nairobi. Data was obtained

from an online survey based on Google Docs. A Ranked scale of 1-7 was used (1 the

lowest being strongly disagreed and 7 the highest being strongly agree).

4.2 Questionnaire Response Rate

The study targeted households' respondents. Due to ample time and efficiency

of ICT as the questionnaire was availed electronically (for lower-income areas and

people with poor ICT skills a personal approach was used to aid them), the survey

yielded a 100% response rate. The questionnaires were examined for errors and

omissions and the data then analysed.

4.3 General Responses on WEEE from Respondents

4.3.1 Sources Used by Respondents to Acquire EEE
The source of acquiring electronic gadgets strongly describes the financial

ability of the respondent, the love for the gadgets and the use purpose of the electronic

devices. Table 4.1 highlights the findings obtained from the respondents.
 39

Table 4.1: Sources Used by Respondents to Acquire EEE

Electronic Source Frequency Percentage
Retail Stores 293 76
Online Platform 40 11
Hand Me down 47 12
Street Purchase 4 1
Total 384 100

This study established that most of the respondents acquired their electronics

from retail stores, showing that we are a traditional economic market where people still

prefer visiting an actual shop to purchase commodities. Online platforms have been

slowly making an increase in the rate of adoption by users. With the ever-advancing of

digitization of processes in the country, this is expected to increase with time.

4.3.2 Condition of the Electronics Bought by the Respondents

The condition of the purchased/ received gadget explains how long the

electronic gadget will be used before disposal since old electronics have a lower

lifespan and increases the frequency of repurchasing to replace the damaged one. Table

4.2 highlights the findings obtained from the respondents.

Table 4.2: Condition of the Electronics Bought by the Respondents

Electronic Source Frequency Percentage
New 287 75
Slightly Used 48 12
Refurbished 33 9
Damaged 7 2
Old 9 2
Total 384 100

Majority (75%) of the respondents acquired new EEE devices, this can be

attributed to the affordability of new EEE devices in the market, a basic smartphone

retails in the market for KSh 4,500, which comes with the peace of mind that it is a new
 40

product with no strings attached to it (such as crime-related activities). People shun old

EEE devices as they have a shorter lifespan with more maintenance costs. Furthermore,

most old devices also have obsolete technology which people shun. This aligns with

the sources of electronic products used by the respondents, which shows that people are

acquiring newer products. This can be attributed to the socio-economic status of most

of the respondents.

4.3.3 Average Usage of Electronics by Respondents

Long period of using an electronic gadget means that few e-waste will be

released while the short period of use means increased e-waste. Table 4.3 highlights the

findings obtained from the respondents.

Table 4.3: Average Usage of Electronics by Respondents

Average usage Frequency Percentage
Less than 2 Years 77 20
3-4 Years 233 61
5-6 Years 46 12
7-8 Years 24 6
Over 9 Years 4 1
Total 384 100

Majority (61%) of the respondents use their devices between 3-4 years. This

conforms to the lifespan that most small ICT products have in the market and also end

of support for software in the devices. Users who use their devices for less than 2 years

are those who want to keep up with the latest technological trends. The outliers are

those who use devices for more than five years, and tend to look for durability and

comfort in their products, they also tend to maximize their recoup from the initial cost

of investment.
 41

4.3.4 Awareness of E-Waste Management Systems

Awareness of e-waste implies that the respondents are informed on e-waste

management systems and are able and willing to comply in order to reduce the e-waste.

Table 4.4 highlights the findings obtained from the respondents.

Table 4.4: Level of Awareness on E-Waste Management Systems

E-Waste Awareness Frequency Percentage
High Awareness 87 23
Low Awareness 259 67
Partial Awareness 38 10
Total 384 100

Majority (67%) of the respondents had low awareness on e-waste management.

This can be attributed to how the e-waste management system currently works and its

challenges. Lack of awareness hampers any strategy that will be employed towards e-

waste management practices, as you cannot practice what you do not know.

4.3.5 E-Waste Separation Practice of the Respondents

The practice of sorting e-waste from other household wastes implies that the

respondent is informed of e-waste management practices as this improves the chances

of maximum residual value. Table 4.5 highlights the findings obtained from the

respondents.

Table 4.5: E-Waste Separation Practice of the Respondents

E-waste Separation Frequency Percentage
Separates 37 10
Doesn’t Separate 264 69
Partial Separate 83 21
Total 384 100

This study established that majority (69%) of the respondents do not separate e-

waste from other waste streams. Meaning that the e-waste being collected by recyclers

at a household level has a higher probability of being contaminated at source, reducing

 42

the residual value of the resources within it. This can be attributed to the low awareness

levels from the respondents.

4.4 ICT Framework for a Circular E-Waste Economy

The dependent variable for this study was an ICT framework for a circular e-

waste economy which was created as an index. The index was drawn from the

respondents self-score on four questions that evaluated the influence an ICT framework

has on a circular e-waste economy. The questions tested the e-waste levels reduction,

e-waste awareness levels, resource sustainability and impact on the EEE value chain.

The respondents rated themselves using a ranked scale. The questions testing the quality

of learning and the frequency of the responses are shown in Table 4.6.

Table 4.6: Statements Questioning ICT Framework Influence

Statements Strongly Strongly
Disagree Agree
(1) (2) (3) (4) (5) (6) (7)
It will lead to a reduction in the f 0 1 21 31 137 145 49
levels of e-waste within Nairobi % 0 .3 5.5 8.1 35.7 37.8 12.8

It will improve on the e-waste f 0 0 9 47 117 176 35

awareness levels of households % 0 0 2.3 12.2 30.5 45.8 9.1
in Nairobi.

It will have an effect on the f 1 1 14 29 116 182 41

available resources sustainability % .3 .3 3.6 7.6 30.2 47.4 10.7

It will have an impact on the f 0 0 10 34 97 186 57

value chain for electronic % 0 0 2.6 8.9 25.3 48.4 14.8
products

The respondent’s scores were added to create the index. Cronbach's alpha was

used to measure reliability of the index created for the ICT framework for a circular e-

waste economy by checking its internal consistency, and an output of 0.9 was achieved.

Indicating that the reliability of the index was high Descriptive statistics of the data was

achieved as shown in Table 4.7.

 43

Table 4.7: Descriptive Statistics for ICT Framework for a Circular E-Waste
Economy
ICT Framework Statements Mean SD
It will lead to a reduction in the levels of e-waste within 5.434 1.012
Nairobi
It will improve on the e-waste awareness levels of 5.471 0.905
households in Nairobi.
It will have an effect on the available resources 5.521 0.958
sustainability
It will have an impact on the value chain for electronic 5.641 0.929
products
ICT Framework Index 5.517 0.951

The study was able to establish that the respondents agreed that the ICT

framework will assist in the e-waste level reduction, create e-waste awareness, have an

effect on the resources sustainability and have an impact on the EEE value chain. All

this summed up together formed the ICT Framework Index.

4.5 Influence of Socio-Demographic Factors on an ICT Framework for a Circular

E-Waste Economy

The study sought to find out the demographic characteristics of the respondents

namely; gender, age, level of education, social economic status and the level of

competence in the use of ICT. An electronic self-administered questionnaire was used

to collect data from the respondents.

4.5.1 Distribution of Sample by Sex of the Respondent

In many waste management studies, sex based questions try to address issues

around welfare or inequality. This is relevant not only to assess the degree of

participation but also to understand better if it has an influence or impact. Respondents

were asked on their gender and responded as in Table 4.8.

 44

Table 4.8: Sex Distribution Group Statistics

Std. Std. Error
Sex N Percentage Mean Deviation Mean

ICT Circular E-waste Male 177 46 22.186 3.116 .234

Economy
Female 207 54 21.966 3.288 .229

Table 4.8 shows that majority (54%) of the respondents were female. This

implies that females were more receptive to the study. However, this may also be due

to the fact that according to general population statistics, females are more than their

male counter parts in Kenya.

Table 4.9: Sex Distribution Independent Sample Test

Levene's Test
for Equality
of Variances t-test for Equality of Means
95% Confidence
Std. Interval of the
Mean Error Difference
p (2- Differ Differ
F p t df tailed) ence ence Lower Upper
ICT Equal .814 .368 .670 382 0.503 0.220 0.329 -0.426 0.866
Circular variances
E-waste assumed
Economy
Equal .673 377.954 0.501 0.220 0.327 -0.423 0.864
variances
not
assumed

Based on Table 4.9, since Levene’s p (0.368) is > 0.05, equal variances holds.

p (2-tailed) which is 0.503 is > 0.05, means that the population means are equal. The

ICT framework for a Circular e-waste economy scores of the two sexes did not differ,

t (382) = 0.670, p = 0.503. This means that e-waste affected both sexes equally.
 45

4.5.2 Age Distribution of the Respondents

The distribution of age among a population helps the policy makers and the

government to exercise their duties smoothly and effectively by having helpful data and

information. Respondents were asked to include their age bracket and responded as in

Table 4.10.

Table 4.10: Age Brackets of the Respondents

Age Bracket Frequency Percentage
25 Years and Below 94 24
26-35 149 39
36-45 89 23
46-55 33 9
56 and above 19 5
Total 384 100

In this study, majority of the respondents were aged 35 years and below. The

age distribution of the respondents as shown in Table 4.10 can be attributed to the fact

that Nairobi and Kenya overall have a youthful population. Nevertheless, the fact that

those who are in the age bracket of 26-36 years are more than those below 26 years can

be attributed to their financial abilities. Acquiring these gadgets require financial

sacrifices. Furthermore, most of those below 26 years do not have a stable source of

income, hence they might find it difficult to afford.

4.5.3 Level of Formal Education attained by the Respondents

Education is considered critical for social economic development, hence

understanding the level of education among the respondents offers insight into their

knowledge on E-waste. Table 4.11 shows findings from the respondents.

 46

Table 4.11: Level of Formal Education attained by the Respondents

Level of Education Frequency Percentage
Informal Learning 5 1
Primary School 11 3
High School 45 12
College 146 38
University 177 46
Total 384 100

In this study, minority of the respondents had received basic education. This

implies that most of the respondents had attained post high school education. Meaning

that the respondents were exposed and knowledgeable in their various skills set. The

respondents having come from an urban setting may highly also contributed to the

above findings.

4.5.4 Social Economic Status of the Household Heads

Social-economic status categorizes the respondents into their financial

level/ability to afford their needs and wants. Table 4.12 shows the findings from the

respondents.

Table 4.12: Social Economic Status of the Respondents

Social Economic Status Frequency Percent
Lower income 108 28
Middle income 245 64
Upper income 31 8
Total 384 100

The population is majorly composed of middle-income earners, the lower- and

upper-income earners are outliers in this case.

4.5.5 Competence in ICT usage by the Respondents

Level of competence determines one’s ability to use electronic gadgets. Table

4.13 highlights the findings obtained from the respondents.

 47

Table 4.13: Competence in ICT usage by the Respondents

ICT Competence Status Frequency Percent
Beginner 41 11
Casual 245 64
Expert 98 25
Total 384 100

This study established that most of the respondents had casual knowledge of

ICT and its use, followed by those who were experts. These findings align with the

socio-economic status and age distribution of the respondents earlier shown. Kenya has

been making progress in terms of ICT adoption and use in its activities, hence the high

percentage demonstrated by the findings.

4.5.6 Analysis of the Influence Socio-Demographic Factors Have on an ICT

Framework for a Circular E-Waste Economy
The respondents’ scores from the five statements were added to create the socio-

demographic index from the indicators. This included gender, age, level of education,

socio-economic status, and competence of ICT usage. Cronbach test was used to test

the reliability, with an output of 0.7 achieved. This meant that the index had a high

reliability. Descriptive statistics of the data was achieved as shown in Table 4.14.

Table 4.14: Competence in ICT usage by the Respondents

Socio Demographic Statements Mean SD

Demographic
Age 2.307 0.055

Social
Level of education 3.188 0.094

Socio-economic status 1.799 0.029

Competence of ICT use 1.148 0.030

Socio Demographic Index 2.111 0.052
 48

The study used simple linear regression to determine the relationship between

the independent variable socio-demographic factors and the dependent variable circular

e-waste economy. Table 4.15 shows the model summary.

Table 4.15: Model Summary for Socio-Demographic Factors

R R Square (R2) Adjusted R Square Std. Error of the Estimate

.166a .028 .025 3.167

a. Predictors: (Constant), Age, Education, ICT

Competence, Socio Economic Status

The analysis found R2 = 0.028, indicating that the socio-demographic factors

explained 2.8% of the proportion in the circular E-waste economy by Nairobi

Households.

Table 4.16: ANOVA for Socio-Demographic Factors

Sum of Squares df Mean Square
f p
Regression 108.870 1 108.870
10.855 .001b
Residual 3831.369 382 10.030
Total 3940.240 383
a. Dependent Variable: ICT Based Circular E-Waste Economy
b. Predictors: (Constant), Socio Demographic Factors

The ANOVA findings shows the reliability of the model on the relationship

between Socio-Demographic factors of Nairobi households and the ICT based circular

e-waste economy. The result shows that there exists a significant relationship F (1,382)

f =10.855, p= 0.001, between socio-demographics and the ICT based circular e-waste

economy among the Households in Nairobi. Based on the analysis, socio-demographics

does influence the circular e-waste economy.

 49

Table 4.17: Coefficients for Socio-Demographic Factors

Model Unstandardized Standardized t p
Coefficients Coefficients
B Std. β
Error
(Constant) 19.871 .686 28.970 .001
Socio Demographics .201 .061 .166 3.295 .001

a. Dependent Variable: ICT Based Circular E-Waste Economy

The study found that the linear relationship between socio-demographics and

the ICT framework for a circular e-waste economy is positive (β = 0.166, t = 3.295, p

= 0.001). The study concluded that socio-demographics had a positive impact on the

ICT framework for a circular e-waste economy.

4.6 Influence of Consumer Behaviour on an ICT Framework for a Circular E-

Waste Economy
The first independent variable for this study was the consumer behaviour which

was indexed. This was obtained from the respondents’ eight self-administered

statements highlighting their behaviour towards EEE products. Both frequency and

percentage of the responses are shown in Table 4.18.

 50

Table 4.18: Consumer Behaviour Statements’ Frequency and Percentage

Distribution
Statements Strongly Strongly
Disagree Agree
(1) (2) (3) (4) (5) (6) (7)
E-waste is a major issue in f 3 15 91 128 90 28 29
Nairobi % .8 3.9 23.7 33.3 23.4 7.3 7.6

Awareness of Personal Duty f 15 53 141 88 56 9 22

% 3.9 13.8 36.7 22.9 14.6 2.3 5.7

Initial Cost affects disposal f 6 11 53 101 137 55 21

Method % 1.6 2.9 13.8 26.3 35.7 14.3 5.5

Emotional Attachment controls f 5 22 61 74 134 57 31

the duration of Electronic use % 1.3 5.7 15.9 19.3 34.9 14.8 8.1

Incentives fosters proper waste f 1 5 25 50 118 121 64

disposal % .3 1.3 6.5 13 30.7 31.5 16.7

Convenience collection point f 0 0 24 45 137 135 43

has an effect on the willingness % 0 0 6.3 11.7 35.7 35.2 11.2
of an e-waste consumer to
partake in a circular economy
Availability of home collection f 0 3 16 62 144 120 39
point for e-waste boosts % 0 .8 4.2 16.1 37.5 32.1 10.2
household adoption of a circular
economy
Segregation of e-waste from f 0 1 15 46 120 143 59
other waste at the source % 0 .3 3.9 12 31.3 37.2 15.4
improves the chance of
maximum value extraction from
the disposed product

The respondents’ scores from the eight statements were added to create the

consumer behaviour index from the indicators. This included awareness of the problem,

how EEE is acquired and how segregation and collection is processed. Cronbach test

was used to test the reliability, with an output of 0.8 achieved. This meant that the index

had a high reliability. Descriptive statistics of the data was achieved as shown in Table

4.19.
 51

Table 4.19: Consumer Behaviour Index Table

Consumer Behaviour Statements Mean SD

Aware of the Problem

E-waste is a major issue in Nairobi 4.270 1.266

Awareness of personal duty 3.600 1.369

EEE acquisition
Initial Cost affects disposal Method 4.570 1.225

Emotional Attachment controls the duration of 4.580 1.359

electronic use
Incentives fosters proper waste disposal 5.340 1.192

Segregation and collection

Convenience collection point has an effect on the 5.330 1.026
willingness of an e-waste consumer to partake in a
circular economy

Availability of home collection point for e-waste boosts 5.250 1.029

household adoption of a circular economy

Segregation of e-waste from other waste at the source 5.470 1.032

improves the chance of maximum value extraction from
the disposed product

Consumer Behaviour Index 4.801 1.187

The study established that respondents acknowledged that e-waste was a major

issue in Nairobi. However, they were not aware of their duties in having a proper e-

waste management system. In regards to whether the initial cost affected the disposal

method, the respondents agreed that it did affect. The study also established that the

level of emotional attachment controlled the duration of electronic use, incentives

fostered proper waste disposal. Convenient collection points affected the willingness of

an e-waste consumer to partake in a circular economy. Availability of home collection

points for e-waste also boosts household adoption of a circular economy. Segregation
 52

of e-waste from other waste at the source improves the chance of maximum value

extraction from the disposed of product.

4.6.1 Consumer Behaviour Influence on an ICT Framework for a Circular E-

Waste Economy
The study used simple linear regression to determine the relationship between

the independent variable consumer behaviour and the dependent variable circular e-

waste economy. The model summary is shown in Table 4.20.

Table 4.20: Model Summary for Consumer Behaviour

R R Square (R2) Adjusted R Square Std. Error of the Estimate

.538a .289 .287 2.707

a. Predictors: (Constant), Consumer Behaviour Index

The analysis found R2 = 0.289, indicating that the consumer behaviour

explained 28.9% of the proportion in the circular E-waste economy by Nairobi

Households.

Table 4.21: ANOVA for Consumer Behaviour

Sum of Squares df Mean Square f p

Regression 1140.118 1 1140.118 155.538 .001b
Residual 2800.122 382 7.330
Total 3940.240 383
a. Dependent Variable: ICT Based Circular E-Waste Economy
b. Predictors: (Constant), Consumer Behaviour

The ANOVA findings indicate the reliability of the model on the relationship

between Consumer behaviour of Nairobi households and the ICT based circular e-waste

economy. The result shows that there exists a significant relationship F (1,382) f

=155.538, p= 0.001, between consumer behaviour and the ICT based circular e-waste

economy among the Households in Nairobi. Based on this analysis, consumer

behaviour does influence the circular e-waste economy.

 53

Table 4.22: Coefficients for Consumer Behaviour

Model Unstandardized Standardized t p
Coefficients Coefficients
B Std. β
Error
(Constant) 11.100 .890 12.469 .001
Consumer Behavior .286 .023 .054 12.471 .001

a. Dependent Variable: ICT Based Circular E-Waste Economy

The study found that the linear relationship between consumer behaviour and

the ICT framework for a circular e-waste economy to be positive (β = 0.054, t = 12.471,

p = 0.001). The study concluded that consumer behaviour had a positive impact on the

ICT framework for a circular e-waste economy.

4.7 Influence of Access to Information on an ICT Framework for a Circular E-

Waste Economy
The second independent variable for this study was the access to information.

This was obtained from the respondents’ eight self-administered statements

highlighting their behaviour towards EEE products. The frequency and percentage of

the responses are shown on Table 4.23.

 54

Table 4.23: Access to Information Frequency and Percentage Distribution

Statements Strongly Strongly
Disagree Agree
(1) (2) (3) (4) (5) (6) (7)
I am not aware of the existing f 6 8 18 38 95 144 75
policies/laws and regulations % 1.6 2.1 4.7 9.9 24.7 37.5 19.5
regarding e-waste disposal
I am not aware of the benefits f 11 29 16 54 101 122 51
of using a circular economy % 2.9 7.6 4.2 14.1 26.3 31.8 13.3
for e-waste management

ICT currently is not being used f 5 11 23 51 117 116 61

to improve e-waste awareness % 1.3 2.9 6 13.3 30.5 30.2. 15.9
amongst households

It is not easy to gain f 8 12 18 81 110 108 47

information on e-waste % 2.1 3.1 4.7 21.1 28.6 28.1 12.2
management best practices

E-waste recycling information f 1 15 41 88 148 70 23

will have an effect on the % .3 3.9 10.7 22.9 38 18.2 6
adoption of circular e-waste
economy
Consumer awareness on f 1 3 20 61 174 101 24
electronic end-of-life is % .3 .8 5.2 15.9 45.3 26.3 6.3
important for the
successfulness of e-waste
recycling
A take back policy f 1 2 21 64 149 103 44
introduction on electronic % .3 .5 5.5 16.7 38.8 26.8 11.5
products will reduce the e-
waste levels in Nairobi
Providing feedback on e-waste f 0 1 14 49 147 135 38
management is important to % 0 .3 3.6 12.8 38.3 35.2 9.9
facilitate the practice of a
circular e-waste economy

The respondents’ scores from the eight statements were added to create the

access to information index from the indicators; awareness level, ease of e-waste

information, and the policies, laws and regulations in place. Cronbach test was used to
 55

test the reliability, and an output of 0.78 was achieved. This meant that the index had a

high reliability. Descriptive statistics of the data was achieved as shown in Table 4.24.

Table 4.24: Access to Information Index Table

Access to Information Statements Mean SD
Awareness level
I am not aware of the existing policies/laws and 5.415 1.298
regulations regarding e-waste disposal
I am not aware of the benefits of using a circular economy 5.020 1.517
for e-waste management

ICT currently is not being used to improve e-waste 5.230 1.315

awareness amongst households
Ease to e-waste information
It is not easy to gain information on e-waste management 5.040 1.337
best practices
E-waste recycling information will have an effect on the 4.730 1.185
adoption of circular e-waste economy
Consumer awareness on electronic end-of-life is 5.090 0.993
important for the successfulness of e-waste recycling
Policy, laws and regulations
A take back policy introduction on electronic products 5.200 1.080
will reduce the e-waste levels in Nairobi
Providing feedback on e-waste management is important 5.340 0.965
to facilitate the practice of a circular e-waste economy
Access to Information Index 5.133 1.211

The study established that the respondents were not aware of the existing

policies/laws and regulations regarding e-waste disposal. They were also not conversant

with the benefits of using a circular economy for e-waste management. They did not

acknowledge that ICT currently is being used to improve e-waste awareness amongst

households. Gaining information on e-waste management best practices seems to be an

issue amongst the respondents. On the other hand, the study established that e-waste

recycling information affects the adoption of circular e-waste economy. The

 56

respondents agreed that consumer awareness on electronic end-of-life is important for

the successfulness of e-waste recycling, and a take-back policy introduction on

electronic products will reduce the e-waste levels in Nairobi. Lastly providing feedback

on e-waste management was deemed important to facilitate the practice of a circular e-

waste economy.

4.7.1 Level of Access to Information Influence on an ICT Framework for a

Circular E-Waste Economy
The study used simple linear regression to establish the relationship between

the independent variable: access to information and the dependent variable: Circular e-

waste Economy. The model summary is shown in Table 4.25, while Table 4.26 shows

the ANOVA tests, and the regression coefficients are illustrated in Table 4.27.

Table 4.25: Model Summary for Access to Information

R R Square Adjusted R Square Std. Error of the Estimate

.442a .195 .193 2.882

a. Predictors: (Constant), Access to information

The analysis found R2 = 0.195, indicating that the access to information

explained 19.5% of the proportion in the circular e-waste economy among the Nairobi

Households.

Table 4.26: ANOVA for Access to Information

Sum of Squares df Mean Square
f p
Regression 768.286 1 768.286
92.525 .001b
Residual 3171.953 382 8.304
Total 3940.240 383
a. Dependent Variable: ICT Based Circular E-Waste Economy
b. Predictors: (Constant), Access to information

The ANOVA findings indicate the reliability of the model on the relationship

between access to information and the circular e-waste economy among the households

in Nairobi County. The ANOVA result shows that there exists a significant relationship
 57

F (1,382) f= 92.525, p=0.001) between access to information and the circular e-waste

economy. Based on the findings, the access to information does influence the circular

e-waste economy by Nairobi Households.

Table 4.27: Coefficients for Access to Information

Model Unstandardized Standardized t p
Coefficients Coefficients
B Std. β
Error
(Constant) 11.083 1.151 9.625 .001
Access to information 0.267 .028 .442 9.619 .001
a. Dependent Variable: ICT Based Circular E-Waste Economy

The study found that the linear relationship between access to information and

the ICT framework for a circular e-waste economy was positive (β = 0.442, t = 9.619,

p = 0.001). The study concluded that access to information had a positive impact on the

ICT framework for a circular e-waste economy.

4.8 Influence of ICT Infrastructure on an ICT Framework for a Circular E-Waste

Economy
Finally, the fourth independent variable for this study was the influence of ICT

infrastructure. This was obtained from the respondents’ six self-administered

statements highlighting their behaviour towards EEE products. The frequency and

percentage of the responses are shown in Table 4.28.

 58

Table 4.28: ICT Infrastructure Frequency and Percentage Distribution

Statements Strongly Strongly
Disagree Agree
(1) (2) (3) (4) (5) (6) (7)
Integrating ICT into e-waste f 0 3 25 44 151 136 25
management will increase the % 0 .8 6.5 11.5 39.3 35.4 6.5
rate of adoption of a circular e-
waste economy
Convenience of the ICT f 0 4 19 63 149 123 26
infrastructure affects the % 0 1 4.9 16.4 38.8 32 6.8
adoption of a circular e-waste
economy
Rate of recycling increases f 0 2 17 55 144 136 30
when the availability of e-waste % 0 .5 4.4 14.3 37.5 35.4 7.8
drop-off recycling facilities are
available via ICT platforms
An e-waste recycling reminder f 0 2 16 44 141 148 33
has a positive impact in % 0 .5 4.2 11.5 36.7 38.5 8.6
ensuring the constant practice

ICT infrastructure should be f 0 2 18 33 109 185 37

able to sense, collect and % 0 .5 4.7 8.6 28.4 48.2 9.6
process useful information and
share that with relevant
stakeholders
The presence of ICT training f 0 0 9 43 112 179 41
programmes will affect the % 0 0 2.3 11.2 29.2 46.6 10.7
adoption of ICT based e-waste
circular economy

The respondents’ scores from the six statements were added to create the ICT

infrastructure index from the indicators; user perception of ICT usage to waste

management and the ease of adoption of ICT usage. Cronbach test was used to test the

reliability, and an output of 0.8 was achieved. This meant that the index had a high

reliability. Descriptive statistics of the data was achieved as shown in Table 4.29.
 59

Table 4.29: ICT Infrastructure Index Table

ICT Infrastructure Statements Mean SD

User perceive of ICT usage in waste management

Integrating ICT into e-waste management will increase 5.220 1.008

the rate of adoption of a circular e-waste economy

Convenience of the ICT infrastructure affects the adoption 5.160 1.012

of a circular e-waste economy

Ease of adoption of ICT usage

Rate of recycling increases when the availability of e- 5.260 0.983
waste drop-off recycling facilities are available via ICT
platforms
An e-waste recycling reminder has a positive impact on 5.340 0.970
ensuring the constant practice

ICT infrastructure should be able to sense, collect and 5.480 0.980

process useful information and share that with relevant
stakeholders

The presence of ICT training programmes will affect the 5.520 0.911
adoption of ICT based e-waste circular economy
ICT Infrastructure Index 5.330 0.977

The study found out that, integrating ICT into e-waste management will

increase the rate of adoption of a circular e-waste economy. Convenience of the ICT

infrastructure will affect the adoption of a circular e-waste economy. Rate of recycling

increases when the availability of e-waste drop-off recycling facilities are available via

ICT platforms. An e-waste recycling reminder has a positive impact on ensuring

constant practice. The respondents also suggested that an ICT infrastructure should be

able to sense, collect and process useful information and share it with relevant

stakeholders. Moreover, the presence of ICT training programmes affects the adoption

of ICT based e-waste circular economy.

 60

4.8.1 ICT Infrastructure Influence on an ICT Framework for a Circular E-Waste

Economy
The study used simple linear regression to determine the relationship between

the independent variable ICT Infrastructure and the dependent variable circular e-waste

economy. The model summary is shown in Table 4.30, the ANOVA tests are shown in

Table 4.31 and the regression coefficients are illustrated in Table 4.32.

Table 4.30: Model Summary for ICT Infrastructure

R R Square Adjusted R Square Std. Error of the Estimate

.770a .593 .592 2.048

b. Predictors: (Constant), ICT Infrastructure

The analysis found R2 = 0.593, indicating that the ICT Infrastructure explained

59.3% of the proportion in the circular E-waste economy.

Table 4.31: ANOVA for ICT Infrastructure

Sum of Squares df
Mean Square f p
Regression 2337.829 1 2337.829 557.317 .001b
Residual 1602.411 382 4.195
Total 3940.240 383
a. Dependent Variable: ICT Based Circular E-Waste Economy
b. Predictors: (Constant), ICT infrastructure

The ANOVA findings indicate the reliability of the model on the relationship

between ICT Infrastructure and the circular e-waste Economy among the households in

Nairobi County. The ANOVA result shows that there exists a significant relationship F

(1,382) f=557.317, p=0.001) between ICT Infrastructure and the circular e-waste

economy. Based on this findings, ICT infrastructure does influence the circular e-waste

economy by Nairobi Households.

 61

Table 4.32: Coefficients for ICT infrastructure

Model Unstandardized Standardized t p
Coefficients Coefficients
B Std. Error β
(Constant) 4.962 .732 6.779 .001
ICT infrastructure .535 .023 .770 23.608 .001
a. Dependent Variable: ICT Framework for Circular E-Waste Economy

The study found that the linear relationship between ICT infrastructure and the

ICT framework for a circular e-waste economy to be positive (β = 0.770, t = 23.608, p

= 0.001). The study concluded that ICT infrastructure had a positive impact on the ICT

framework for a circular e-waste economy.

4.9 Overall Regression Analysis Using the Index

The multiple linear regression analysis was used to model the relationship

between the socio-demographic factors, consumer behaviour, access to information and

ICT infrastructure, and how they influence an ICT framework for a circular e-waste

economy by households in Nairobi. The coefficient of determination (R2) and

correlation coefficient (R), shows the degree of association between the selected factors

and circular e-waste economy.

Table 4.33: Overall Model Summary

Model R R Square Adjusted R Square Std. Error of the
Estimate

1 .796a .633 .630 1.952

c. Predictors: (Constant), Consumer Behaviour, Access to information, ICT

infrastructure, Socio-Demographics

The research findings indicated that there was a positive relationship (R= 0.633)

between the variables. The study also revealed that 63.3% of the selected factors

influence an ICT framework for circular e-waste economy by households in Nairobi.

From this study, the variables produce statistically significant values and can be relied

on to validate the effectiveness of ICT framework on circular e-waste economy by

 62

households in Nairobi. Table 4.34 shows the results of ANOVA test which revealed

that the combined independent variables have a significant influence on ICT framework

for circular e-waste economy by household in Nairobi.

Table 4.34: Overall ANOVA

Model Sum of df Mean Square f p
Squares
Regression 2495.851 4 623.963 163.725 .001b
Residual 1444.389 379 3.811
Total 3940.240 383
a. Dependent Variable: ICT Based Circular E-Waste Economy
b. Predictors: (Constant), Consumer Behaviour, Access to information, ICT
infrastructure, Socio Demographics

According to Table 4.34, the F distribution of the data was given as F (4,379)

f= 163.725, p=0.01. This shows that F-calculated was greater than the F-critical, and

hence, there is a linear relationship between the independent variables and the

dependent variable. In addition, the p-value was 0.001, which was less than the

significance level (0.05); since F is greater than the F critical, this implies that the

overall model was significant.

Table 4.35: Overall Coefficients

Model Unstandardized Standardized t p
Coefficients Coefficients
B Std. β
Error
(Constant) .617 1.012 .611 .001
ICT Infrastructure .419 .028 .604 14.774 .001
Consumer Behaviour .084 .020 .159 4.110 .001
Socio Demographics .043 .040 .036 1.083 .280
Access to information .105 .021 .174 4.987 .001

a. Dependent Variable: ICT Based Circular E-Waste Economy

 63

The study found that the ICT infrastructure positively influenced the ICT

framework for a circular e-waste economy when combined with other independent

variables, β = .604, t = 14.774, p = .001. Consumer behaviour also had a positive

influence on the ICT framework for a circular e-waste economy when combined with

other independent variables, β = .159, t = 4.110, p = .001, access to information

influence was, β = .174, t = 4.987, p = .001. Finally, socio-demographic factors

influence was β = .036, t = 1.083, p = .280. Hence, the study concluded that when the

selected factors are combined, consumer behaviour, access to information and ICT

infrastructure had the most influence on the ICT framework for a circular e-waste

economy. Socio-demographic factors were not a significant factor in the framework.

 64

CHAPTER FIVE

DISCUSSION, SUMMARY, CONCLUSION AND

RECOMMENDATIONS

5.1 Introduction

The chapter summarizes the findings of the study, with specific reference to the

objectives and research questions, used as units of analysis. Data was collected,

interpreted, and the results of the findings were correlated with both empirical and

theoretical literature available. The conclusion relates directly to the specific research

questions. The recommendations were deduced from discussions and conclusion of the

findings.

5.2 Discussions

This section discusses the effectiveness of converting e-waste into economically

viable opportunity within the eco-system, through development and implementation of

affordable and efficient e-waste management structures in Nairobi. The discussions are

guided by the research questions. The discussion on how the study findings were related

to existing theory and empirical studies in the study area is also given.

5.2.1 Influence of Socio Demographic Factors Influence on the Circular E-waste

ICT Framework
The study was able to establish a relationship between socio-demographic

factors and the ICT framework for a circular e-waste economy, though at minimal

levels. In terms of respondents’ sex distribution in the study, both female and males

were represented, even though females were higher compared to male. This implies that

in terms of e-waste contributions both male and female contribute, from the analysis it

showed that they all had similar views towards the study. On the other hand, most of

the respondents who were the users of electronic gadgets were between the ages of 26-

35 years followed by those of below 26 years. This implied that most of the e-waste
 65

producers are youths as indicated in Table 4.10. The age distribution of the respondents

as shown in Table 4.10 can be attributed to the fact that most of the electronic users are

young in age. Therefore, they generate more e-waste.

The study also established that the majority of the respondents had attained post-

high school education (college and university level education). In regards to the social-

economic status, the study established that the middle-class income earners are majority

of e-waste producers, agreeing with Anyango (2011). However, on the level of their

competency in ICT, majority had above-average knowledge of ICT. This implied that

most ICT users were conversant with the use of ICT products. This affirms Koloseni

and Shimba assumptions.

In regards to the sources of acquiring electronic gadgets, the study established

that most of the respondents acquired their electronics from retail stores, as new

devices. Majority using their electronics between 3-4 years, concurring with Kalana

(2010), who argues that most electronics are usually used for a period of up to 5 years.

The study also affirmed Rimantho & Nasution (2016) findings that consumers preferred

acquisition of the unused devices. Moreover, this study also showed the respondents

were not aware of their responsibilities. Besides, most respondents did not separate e-

waste from other waste streams. These findings concurred with other earlier studies

which indicated that most households throw their e-waste into domestic waste bins (Arif

& Afroz, 2014). In their study, they established that e-waste was not sorted before being

disposed of, due to the lack of knowledge on how and where to dispose of WEEE in a

hygienically safe manner. This corresponds with the information acquired from

interviewing the key respondents.

 66

5.2.2 Influence of Consumer Behaviour on the Circular E-waste ICT Framework

As for consumer behaviour, the study established that the respondents

acknowledged e-waste was a major issue in Nairobi, backing the findings of Makana

(2018); that Nairobi faces a serious challenge in waste management. The study also

established that the respondents were not aware of their personal responsibilities. This

can be attributed to lack of education of the public on the hazardous elements housed

within their old electronics, and where to take their waste for recycling (Szczepanski,

2016).

Concerning the question of whether the initial cost affected the disposal

method, the study established that the respondents agreed that it actually contributed to

the duration of use, backing Kalana (2010) findings. Furthermore, incentives foster

proper waste disposal, supporting the proposal that new incentives should be put in

place to ensure the recyclers continue with their trade (Egerton, 2016). Thus, it further

cements the sentiments made by the key informants in regards to e-waste consumer

behaviour.

The findings showed that convenient collection points had an effect on the

willingness of an e-waste consumer to partake in a circular economy. It was also noted

that the availability of home collection points for e-waste boost household adoption of

a circular economy. In addition, respondents were aware that segregation of e-waste

from other waste at source improved the chances of maximum value extraction from

the disposed of the product. This backs EU rules that encourage the separation of waste

materials at the source. Ensuring that the quality and purity of collected waste can still

be fed into the circular economy.

 67

5.2.3 Influence of Access to Information on the Circular E-waste ICT Framework

The study found that access to information does influence the circular e-waste

economy of the households in Nairobi. Awareness levels on issues regarding e-waste

and a circular economy was established to be low amongst the respondents. Moreover,

the respondents were not aware of the existing policies/laws and regulations regarding

e-waste disposal. This means they could be caught on the wrong side of the law easily

without knowing, affirming the sentiments of Arif & Afroz (2014). Lack of awareness

also affects how respondents dispose of their e-waste. In addition, they were not aware

of the benefits that can be accrued by the use of a circular economy for e-waste

management. This affected the residual value of e-waste being discarded, hence

hampering recycling efforts currently available.

The respondents confirmed that there is currently minimal use of ICT within the

e-waste sector. This explains low levels of awareness on e-waste management and lack

of information by the respondents, affirming Wagh (2018) and the Ministry of

Environment of Japan (2012) view that there is a heavy reliance on ICT services for

information on various issues. The respondents agreed that consumer awareness of end-

of-life of products is vital in the recycling process. They also felt that EEE consumer

feedback is vital for the adaptation and maintenance of an e-waste circular economy.

5.2.4 Influence of ICT Infrastructure on the Circular E-waste ICT Framework

It was found out that integrating ICT into e-waste management will increase the

rate of adoption of a circular e-waste economy. Likewise, the convenience of ICT

infrastructure affects the adoption of a circular e-waste economy. Similarly, the rate of

recycling increases when the availability of e-waste drop-off recycling facilities is

available via ICT platforms. Furthermore, an e-waste recycling reminder has a positive

impact on ensuring constant practice. Thus, ICT Infrastructure should be able to sense,
 68

collect and process useful information and disseminate to relevant stakeholders. It was

also noted that the presence of ICT training programmes affects the adoption of ICT

based e-waste circular economy. This concurs with Global Information Society Watch

(2010) contention that the use of ICT acts as a bridge that connects technology

policymakers with implementers, hence ensuring the availability of information and

knowledge to stakeholders.

The findings also established that adoption of an ICT framework will lead to a

significant reduction in the levels of e-waste within Nairobi. This will enhance e-waste

awareness levels of households in Nairobi. Moreover, it will have an effect on resources

sustainability and an impact on the value chain for electronic products, backing the

arguments by Egerton (2016), Szczepanski (2016), and Faiza, Ishaq, Hussein, and

Stella (2016).

5.3 Summary of Main Findings

This study sought to evaluate how the selected factors influenced ICT

framework for circular e-waste economy by households in Nairobi. In this regard, an

assessment of the influence of socio-demographic factors on an ICT framework for a

circular e-waste economy was vital. It was also necessary to examine the influence of

consumer behaviour on an ICT based circular e-waste economy. Evaluation of how the

level of access to information influences an ICT based circular e-waste economy was

also considered. The influence of an ICT infrastructure on a circular e-waste economy

was assessed.

The findings revealed that social demographic factors such as age, level of

income, education, among others, have an influence on the utilization of electronics.

According to the findings, most electronic users were youths (aged 35 years and below),

who had attained post-high school education, and were middle-income earners.
 69

Generally, most of this age group bracket tend to have a higher available disposable

income which may account for more EEE consumption.

Consumer behaviour was determined as a crucial factor to consider when

coming up with an effective framework that tackles e-waste management. Nairobi

faces a serious challenge in waste management, this can, however, be improved by EEE

manufacturers offering incentives, WEEE collections points and consumers segregating

waste at source. The findings also revealed that access to information contributed to the

use of ICT products. However, most users were unaware of the laws and regulations in

regard to their disposal procedures upon reaching its end-life. On the same note, the

findings also revealed that most of the users had an above-average level of competency

in the use of ICT products, hence the need to engage them in training programmes. ICT

infrastructure is vital for the adoption of an e-waste circular economy. Integrating ICT

will help significantly to set up and maintain an effective and efficient e-waste

management system.

5.4 Conclusion

The research questions were tested and outcomes confirmed that the selected

factors positively influenced the ICT framework for a circular e-waste economy, with

the following specific conclusions:

(i.) Socio-demographic factors can influence how Nairobi households are able

to adapt to an ICT e-waste circular economy framework.

(ii.) As regards to consumer behaviour, EEE consumers can directly or indirectly

shape the ICT framework for a circular e-waste economy.

(iii.) The more information the households have on e-waste, the higher the rates

in which they will be able to dispose off their e-waste properly.

 70

(iv.) Integration of ICT into e-waste management has a significantly positive

effect, increasing the circular e-waste economy success rate.

5.5 Recommendations

Based on the study’s findings, discussions and conclusions, the following

recommendations for improvement were made;

In view of the fact that youth (under age of 35) are educated and have access to

disposable income due to their socio-economic status, and are the majority EEE

consumers, any policy that will be formulated, should in particular target them.

As most consumers have a financial and emotional attachment to the EEE

devices that they acquire, manufacturers of the EEE devices should spearhead consumer

responsibility through incentive methods such as; take-back policies, developing

longer-lasting devices and reward schemes. Such incentives will motivate and assist in

the collection and segregation of e-waste; ensuring maximum residual value and

enhance unmixed collected waste. With time, this will alter how consumers behave

towards e-waste as a whole.

As the access to information is an important prerequisite for a successful ICT

based circular e-waste economy, the Nairobi County Government should create

awareness programmes in collaboration with households. The main goal should be to

continuously improve the rate of adopting best practices that enhance sustainable e-

waste management. For a circular economy to be successful, the implementers and

users of the system should be aware of the benefits that can be accrued from the whole

process.

ICT and other technological advancements should be integrated into the e-waste

management process fully, so as to seal all the existing loopholes that are currently

there. This will, in turn, increase the adoption rate of a circular e-waste economy by the
 71

ecosystem, and at the same time improve the dissemination of information to the local

households, businesses, government and other related bodies.

As Nairobi has minimal e-waste collection points, the county government

should establish collection points equally across the county, not pegged on the

geographic and socio-economic status of households; as this was found to be a common

problem. Furthermore, regulations and policies should be implemented to ensure that

the established collection points are used effectively and efficiently. Additionally, the

process after the collection should also be monitored to ensure full conformity to best

practices.

5.6 Areas of Further Research

This study was only conducted within Nairobi County boundaries, limiting it to

the localized area. Even though Nairobi is located near other towns and municipalities,

they were excluded and not taken into account. Additionally, other studies should be

conducted on the same subject area, in the general Nairobi Metropolitan area which

includes the neighbouring counties such as Kiambu, Kajiado, Machakos. Similarly, in-

depth studies should also be conducted to investigate ICT usage in Waste Management

as a whole.

As this research focused mainly on the consumption and recycling, further

research to accommodate the whole circular economy of e-waste management cycle is

also necessary. Other categories of e-waste should also be included within the research.

Thus, further research on how institutions and organizations use ICT to mitigate the e-

waste challenge, looking more into how they are plugged into the whole circular

economy and if it is beneficial, is indeed necessary.

 72

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APPENDICES

Appendix A: Household Questionnaire

An evaluation of the selected factors that influences an ICT framework for

a circular e-waste economy by households in Nairobi
Dear respondent,
My name is Shabaya Deche, an MSc in Applied IT student at Africa Nazarene University. I am
carrying out a research for my thesis titled “An Evaluation of the Selected Factors that
Influences an ICT Framework for a Circular E-Waste Economy by Households in Nairobi”. I am
hereby inviting you to participate in this survey, through completion of this questionnaire.
Information collected is purely for academic purposes and will be treated in confidence.
I realize how precious your time is. That’s why I made sure this survey will only take a quick 5
minutes to complete.
*Required

Section A: Background Information

1. What is your gender? * Mark only one oval.

Female
Male

2. What is your age? * Mark only one oval.

25 or younger
26-35
36-45
46-55
Over 56

3. What is your highest level of education? * Mark only one oval.

Did not attend school
Primary school
High school
College
University
4. What is your socio-economic status? * What is your monthly household income
status? Lower income (less than 25k, middle income between 25k – 150k, upper income
more than 150k) Mark only one oval.
Lower income
Middle income
Upper income
5 What is your competence in the use of ICT based services?
* Mark only one oval.
Beginner
Casual
Expert

Section B: WEEE Information

6. Which of the following sources do you use to acquire your electronic

products? * Tick all that apply.
Retail stores
Online platforms
Hand me down
Street sale
7. What was the condition of the electronic product bought? * Mark only one oval.
New
Slightly used
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Refurbished
Damaged
Old
8. What is the average length of use before discarding or replacing an electronic
product (in years)? * Mark only one oval.
Less than 2 years
3-4
5-6
7-8
Over 9 years
9. Are you aware of electronic waste? Its cause, benefits, challenges and hazard
*
Electronic waste is any refuse created by discarded electronic devices and components
as well as substances involved in their manufacture or use. Mark only one oval.
Aware
Not Aware
Maybe Aware
10 Do you separate E-Waste from other waste streams?
* Mark only one oval.
Yes, I do separate
No, I do not separate
Maybe I separate

Section C: How consumer behaviour influences an ICT framework

for a circular e-waste economy

Kindly indicate your level of agreement with the statements provided, using a scale of 1-7 (1
being strongly disagree and 7 being strongly agree)
11. E-waste is a major issue in Nairobi * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
12. I am aware of the personal duty that is needed in having a proper e-
waste management system. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
13. The initial cost of an electronic product affects the disposal method
used. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
14. The emotional attachment affects how soon a person releases a product
as e-waste. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
15. Offering an incentive fosters motivation for proper e-waste disposal. *
Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
16 Availability of home collection for household e-waste boosts households’
adoption of a circular economy. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
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17. Convenience of the collection point has an effect on the willingness of an e-

waste consumer to partake in a circular economy. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
18. Segregation of e-waste from other waste at source improves the chances of
maximum value extraction from the disposed products * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
Section D: How access to information influences an ICT

framework for a circular e-waste economy

Kindly indicate your level of agreement with the statements provided, using a scale of 1-7 (1
being strongly disagree and 7 being strongly agree)
19. I am not aware of existing policies / laws and regulations regarding e waste
disposal. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
20. I am not aware of the benefits of using a circular economy for e-waste
management. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
21. ICT currently is not being used to improve e-waste awareness amongst
households. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
22 It is not easy to gain information on e-waste management best
practices. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
23. E-waste recycling information will have an effect on the adoption of a circular
e-waste economy. *
Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
24. Consumer awareness on electronic end-of-life is important for the
successfulness of ewaste recycling * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
25. A take back policy introduction on electronic products will reduce the e-waste
levels in Nairobi. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
26. Providing feedback on e-waste management is important to facilitate the
practice of a circular e-waste economy. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
 81

Section E: How the ICT infrastructure influences an ICT

framework for a circular e-waste economy

Kindly indicate your level of agreement with the statements provided, using a scale of 1-7 (1
being strongly disagree and 7 being strongly agree)
27. Intergrating ICT into e-waste management will increase the rate of adoption of
an ICT based circular e-waste economy. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
28 Convenience of the ICT infrastructure affects the adoption of a circular e-waste
economy. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
29. Rate of recycling increases when the availability of e-waste drop-off recycling
facilities are available via ICT platforms. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
30. An E-waste recycling reminder has a positive impact in ensuring the constant
practice. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
31. ICT infrastructure should be able to sense, collect, and process useful
information and share that to all relevant stakeholders. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
32. The presence of IT training programs will affect the adoption of an ICT based e-
waste circular economy. * Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
Section F: How an ICT framework will influence a circular ewaste

economy

Kindly indicate your level of agreement with the statements provided, using a scale of 1-7 (1
being strongly disagree and 7 being strongly agree)
33. It will lead to a significant reduction in the levels of e-waste within Nairobi.
* Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
34 It will improve on the e-waste awareness levels of households in Nairobi.
* Mark only one oval.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
35. It will have an effect on the available resources sustainability.
* Mark only one ov al.
1 2 3 4 5 6 7
Strongly disagree Strongly agree
 82

36. It will have an impact on the value chain for electonic

products. * Mark only one oval.
1 2 3 4 5 6 7

Strongly disagree Strongly agree

Powered by
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Appendix B: Questions for Government Officials and E-Waste Body Officials

1) What are the policies in place for e-waste management in Kenya?

2) Are there flaws to these policies?

3) Have companies and the general population complied to these set policies?

4) What is your perception of public awareness of the policies in place on e-waste

management?

5) Which other countries should Kenya look to as models of e-waste management?

6) Do you think it would be viable to support the informal sector’s role in waste

management (while providing for safer practices)?

7) Is there a role an e-waste circular economy can play to mitigate the current

challenge?

8) How can ICT be used in e-waste management?

 84

Appendix C: Questions for Formal and Informal Recyclers

1) From where and from whom do you collect unused electronics?

2) Do you collect unused electronics are repairable or reusable, or are they purely

waste?

3) What do you do with unused electronics that are functioning?

4) What do you do with unused electronics that are not functioning?

5) For defective electronics, what components or materials are most valuable to

you?

6) Do you interact with electronics producers? If so, please describe your

interactions.

7) Do you think the government should do anything to assist you in your work?
 85

Appendix D: Map of Study Area - Nairobi County of Kenya

Figure 6.1: Map: Nairobi County

 86

Appendix E: Krejcie and Morgan (1970) Formula

 87

Appendix F: Research Authorization

 88

Appendix G: Research Permit