Module I
Module I
Types of research: Exploratory, Conclusive (Descriptive and Causal), Research process and steps in
conducting research; Approaches of research: deductive, Inductive, qualitative and quantitative; Planning a
research project: Problem identification and formulation. Research Design: Exploratory, Descriptive and
Experimental.
What is research?
Research is the careful consideration of study regarding a particular concern or research
problem using scientific methods. Research is defined as the creation of new knowledge
and/or the use of existing knowledge in a new and creative way so as to generate new
concepts, methodologies and understandings. Research in common refers to search for
knowledge. One can also define research as a scientific and systematic search for
information on a specific topic.
Objective: - The purpose of research is to discover answers to question through the
application of scientific procedures. The main aim of research is find out the truth, which is
hidden and which has not been discovered as yet. Each research study has its own purpose.
Example- A juice bar owner decides to do exploratory research to find out if expanding their
juices verity will enable him to get more customers or if there is a better idea.
Statement of Research Objectives: Research objectives specify the goals or aims of the
research study and define what the researcher intends to accomplish.
Research design is the framework of research methods and techniques chosen by a researcher to conduct a
study. It vary depending on the type of study, research question, variables, and
hypothesis.
1. Marketing Research:
Role: Marketing research helps businesses understand customer needs, preferences,
and behavior, enabling them to develop effective marketing strategies, product
innovations, and promotional campaigns.
Evolution: Marketing research has evolved from traditional methods such as surveys
and focus groups to incorporate advanced techniques like big data analytics, social
media monitoring, and artificial intelligence. This evolution allows for deeper insights
into consumer behavior and market trends.
2. Operations Management:
Role: Research in operations management focuses on optimizing processes,
improving efficiency, and enhancing quality in manufacturing, supply chain
management, and service delivery.
Evolution: With advancements in technology and automation, operations research
has expanded to include areas such as lean manufacturing, Six Sigma, and predictive
analytics. These approaches help businesses streamline operations, reduce costs, and
increase productivity.
3. Human Resource Management:
Role: Research in human resource management (HRM) addresses issues related to
recruitment, training, performance management, employee engagement, and
organizational culture.
Evolution: HR research has evolved to include topics such as diversity and inclusion,
talent analytics, and employee well-being. Additionally, advancements in HR
technology have led to the adoption of tools like applicant tracking systems, learning
management systems, and employee feedback platforms to support data-driven
decision-making in HRM.
4. Finance and Accounting:
Role: Research in finance and accounting involves analyzing financial markets,
investment opportunities, risk management, and financial reporting practices.
Evolution: The evolution of finance and accounting research has seen a shift towards
quantitative methods, financial modeling, and algorithmic trading in finance. In
accounting, research has focused on topics such as corporate governance, financial
regulation, and sustainability reporting, reflecting changing regulatory and
stakeholder demands.
5. Strategic Management:
Role: Research in strategic management explores how organizations formulate and
implement strategies to achieve competitive advantage and long-term success.
Evolution: Strategic management research has evolved to address emerging
challenges such as digital disruption, globalization, sustainability, and corporate
social responsibility. It incorporates concepts from fields like innovation
management, entrepreneurship, and organizational behavior to inform strategic
decision-making.
Module II:
Research modelling: Types, and Stages; Data collection methods: Survey, Observation and
Questionnaire; Questionnaire Design: Steps in constructing a questionnaire, Types of questions,
Attitude measurement; Scaling techniques: Ratio, interval, ordinal and nominal ; Sampling Plan:
Sampling frame, sample selection methods- Probability and non- probability, sample size;
Sampling and non-sampling errors; Editing, tabulating and validating of data.
What is a Questionnaire?
A questionnaire is a research instrument that consists of a set of questions or other types of prompts that aims to
collect information from a respondent. A research questionnaire is typically a mix of close-ended
questions and open-ended questions.
Define Research Objectives: Clearly articulate the research objectives and the specific
information you aim to gather through the questionnaire. Identify the target population, the
scope of the study, and the variables or constructs you want to measure.
Define the Target Respondent: At the very outset, the researcher must
identify the target respondent from whom the information is to be collected.
The questions must be designed keeping in mind the type of respondents
under study.
Determine Question Types: Determine the appropriate question types for your research
objectives. Common question types include multiple-choice, Likert scale, open-ended,
ranking, or demographic questions. Each question type serves a specific purpose and provides
different types of data.
Order Questions Appropriately: Arrange the questions in a logical and coherent order.
Start with general or introductory questions before moving to more specific or sensitive
topics. Group related questions together to maintain flow and continuity. Consider the
respondents' cognitive load and attention span when sequencing questions.
8. Pretest the Questionnaire: Conduct a pilot test or pretest of the questionnaire with a
small sample of participants. This helps identify any issues or improvements needed in
the questionnaire design. Observe how participants interpret and respond to the
questions, and gather feedback on clarity, comprehension, and relevance.
Revise and Finalize: Based on the pretest results and feedback, revise and refine the
questionnaire as needed. Administer the finalized questionnaire to the target
population using the chosen data collection method, such as face-to-face interviews,
telephone interviews, online surveys, or mailed questionnaires.
TYPES OF QUESTIONS
Your questionnaire can include open-ended or closed-ended questions or a combination of both.
Using closed-ended questions limits your responses, while open-ended questions enable a broad
range of answers.
Closed-ended questions
Closed-ended, or restricted-choice, questions offer respondents a fixed set of choices to select
from. Closed-ended questions are best for collecting data on categorical or quantitative variables.
Categorical variables can be nominal or ordinal. Quantitative variables can be interval or ratio.
Open-ended questions
Open-ended, or long-form, questions allow respondents to give answers in their own words.
Because there are no restrictions on their choices, respondents can answer in ways that
researchers may not have otherwise considered.
There are four different scales of measurement. The data can be defined as being one of the four scales. The
four types of scales are:
Nominal Scale: - A nominal scale is the 1st level of measurement scale in which the numbers serve as “tags”
or “labels” to classify or identify the objects. It is qualitative. The numbers are used here to identify the objects. It
is qualitative. The numbers are used here to identify the objects. Any object which is assigned a higher number is in
no way superior to the one which is assigned a lower number. The only arithmetic operations that can be carried out
are the count of each category.
Example:
• Are you married?
(a) Yes (b) No
ORDINAL: - The ordinal scale is the 2nd level of measurement that reports the ordering and ranking of data
without establishing the degree of variation between them. Ordinal represents the “order.” Ordinal data is known as
qualitative data or categorical data. It can be grouped, named and also ranked. It allows for the comparison of
values in terms of their order or rank, but does not provide information about the magnitude of differences between
values. Respondents are asked to rank items or options based on their preference.
Sampling Plan
IV. Quota Sampling: - In the quota sampling method, the researcher forms a sample that
involves the individuals to represent the population based on specific traits or
qualities.
Module III :
Data Analysis: Introduction to statistical softwares
Analysis on Statistical Software’s: Descriptive statistics, Review of hypothesis testing procedures:
Parametric tests (z-test, t-test, and F-test, One-way and two- way ANOVA and Non-parametric
test (Chi-square test)
Associative and Predictive analysis: Correlation and Regression- bivariate and multivariate
(ordinary Least Square and logistic regression)
Multivariate Techniques: Multi-Dimensional scaling, Data reduction: Factor analysis and cluster
analysis.
Distinguish between parametric statistics and non-parametric statistics. Indicate their uses in different types of
data or research.
In the field of statistics, parametric and nonparametric tests are two different approaches
used to analyze data and draw conclusions. These tests have distinct characteristics and are
applicable in various scenarios.
What is a Parametric Test? Parametric tests are statistical tests that assume that the data
follows a specific distribution. The most common assumption is that the data follows a
normal distribution. Examples of parametric tests include t-tests, analysis of variance
(ANOVA), and linear regression. These tests use the sample data to estimate population
parameters and make inferences based on these estimates. It is used When the sample size is
sufficiently large, typically n > 30. Commonly used in fields such as biology, psychology,
and social sciences
Differentiate between descriptive statistical analysis and inferential statistical analysis. Describe the
important statistical measures often used to summaries the survey/research data.
Descriptive and inferential statistical analyses are two fundamental approaches used to analyse and interpret
data, each serving distinct purposes:
Descriptive analysis: - Descriptive statistics is a fundamental component of data analysis that aims
to summarize and describe the main characteristics of a dataset. It involves organizing, summarizing,
and presenting data in a meaningful way, without making inferences beyond the dataset itself.
Descriptive statistics is very important to present our raw data in meaningful way using numerical
calculations or graphs or tables.
Types of Descriptive Statistics:
A. Measure of Central Tendency (mean, median, mode)
B. Measure of Variability (range, variance [Variance measures the spread or dispersion of
data around the mean], Standard Deviation [The standard deviation is the square root of
the variance and provides a measure of the average distance between each data point and
the mean])
C. graphical representations (box plots, bar charts, pie charts, etc.)
Inferential Statistics: In inferential statistics, predictions are made by taking any group of
data in which you are interested. It can be defined as a random sample of data taken from a
population to describe and make inferences about the population. Any group of data that
includes all the data you are interested in is known as population. It basically allows you to
make predictions by taking a small sample instead of working on the whole population.
Inferential statistics allow researchers to draw conclusions, test hypotheses, and make
predictions about populations, even when it is impractical or impossible to study the entire
population directly.
Key methods in inferential statistics include hypothesis testing, where researchers test
hypotheses about population parameters using sample data; regression analysis, where
relationships between variables are examined and used to make predictions
S.No. Descriptive Statistics Inferential Statistics
Discuss in detail the procedure of hypothesis testing with example of one and two tailed test.
Null hypothesis suggests that there is no relationship between the two variables. Null hypothesis is
represented as H0. If the null hypothesis is true, it suggests that any changes
witnessed in an experiment are because of random chance and not because of
changes made to variables in the experiment.
The Alternate Hypothesis is the logical opposite of the null hypothesis. The
acceptance of the alternative hypothesis follows the rejection of the null
hypothesis. H1 is the symbol for it. theory that the observations are related (not
independent) in some way.
A type I error appears when the null hypothesis (H0) of an experiment is true, but still, it is rejected. It is
represented by Greek letter α (alpha) . A type II error appears when the null hypothesis is false but
mistakenly fails to be refused. represented by the Greek letter β (beta). The expression 1 – β is called power
of test.
One-tailed tests are used when the alternative hypothesis states that the parameter of interest is either bigger
or smaller than the value stated in the null hypothesis. For example, the null hypothesis might state that the
average weight of chocolate bars produced by a chocolate factory is 35g, while the alternative hypothesis
might state that the average weight of the chocolate bars is in fact lower than 35g.
Two-tailed tests are used when the hypothesis states that the parameter of interest differs from the null
hypothesis but does not specify in which direction. In the above example, a Two-tailed alternative
hypothesis would be that the average weight of the chocolate bars is not equal to 35g.
There are 5 main steps in hypothesis testing:
1. State your research hypothesis as a null hypothesis and alternate hypothesis (Ho) and (Ha or H1).
2. Collect data in a way designed to test the hypothesis.
3. Perform an appropriate statistical test.
4. Decide whether to reject or fail to reject your null hypothesis.
5. Present the findings in your results and discussion section.
Functions of Hypothesis
Hypothesis helps in making an observation and experiments possible.
It becomes the start point for the investigation.
Hypothesis helps in verifying the observations.
It helps in directing the inquiries in the right direction
Bivariate Analysis: - Bivariate analysis is the simultaneous analysis of two variables. It explores the concept
of the relationship between two variables: one dependent variable and one independent variable. Here are
some common bivariate statistical techniques: Correlation Analysis, Simple Linear Regression, T-Test, Chi-
Square Test,
Multivariate Statistical Techniques: Multivariate statistical techniques involve the analysis of relationships
among multiple variables simultaneously. These techniques are used when studying complex relationships,
patterns, and interactions among several variables. Here are some common multivariate statistical
techniques: Multiple Regression Analysis, Cluster analysis, Factor analysis
Factor Analysis:
• Factor analysis is a statistical method used to identify underlying factors or latent
variables that explain the interrelationships among a set of observed variables.
• It aims to reduce a large number of variables into a smaller number of factors that
capture the common variance among them.
• Factor analysis assumes that each observed variable is associated with one or more
underlying factors, and the goal is to uncover the relationships between the observed
variables and the underlying factors.
• The output of factor analysis includes factor loadings (indicating the strength of the
relationship between variables and factors), eigenvalues (representing the amount of variance
explained by each factor), and factor scores (estimates of the individual's position on each
factor).
Cluster Analysis:
• Cluster analysis is a technique used to group similar objects or cases based on their
characteristics or attributes.
• It aims to identify clusters or segments in the data by maximizing the similarity within
clusters and maximizing the dissimilarity between clusters.
It helps in understanding the structure of the data, identifying homogeneous subgroups, and
segmenting the population into distinct clusters.
• The output of cluster analysis includes the cluster assignments for each object and
various measures of cluster quality, such as within-cluster sum of squares or silhouette
coefficients.
Both factor analysis and cluster analysis serve different purposes in data reduction:
• Factor analysis aims to identify the underlying dimensions or constructs that explain the common variance in
a set of observed variables. It helps in reducing the dimensionality of the data and identifying the most
important factors driving the observed patterns.
• Cluster analysis, on the other hand, focuses on grouping similar objects or cases based on their attributes or
characteristics. It helps in identifying homogeneous subgroups within the data, allowing for a more targeted
analysis or decision-making.
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Z-TEST: The z-test is a statistical test used to determine whether the means of two
populations are significantly different from each other, based on the assumption that the data
follows a normal distribution. It is often used when the sample size is large, and the
population standard deviation is known.
T-Test: - A T-test is a parametric test applied to identify how the average of two data sets
differs when variance is not given. When the sample size is small, and the population
standard deviation is unknown, the T-test is used in conjunction with the t-distribution.
F-TEST: The F-test is a parametric statistical test used to compare the variances of two or
more populations or groups. It is commonly employed when analysing the equality of
variances among multiple groups or when comparing the variability of a single variable
across different conditions. The F-test assumes that the data follow a normal distribution.
One-way and two-way ANOVA: Parametric tests such as one-way ANOVA (Analysis of
Variance) and two-way ANOVA are statistical methods used to analyze and compare means
across multiple groups or factors. These tests are based on the assumption of normality and
homogeneity of variances. Here's an overview of one-way ANOVA and two-way ANOVA:
i. One-way ANOVA:
• One-way ANOVA is used when comparing the means of three or more independent
groups.
• The null hypothesis (H₀) assumes that the means of all groups are equal, while the
alternative hypothesis (H₁) states that at least one mean is significantly different.
• The test calculates the F statistic by comparing the variability between groups
(explained variance) to the variability within groups (unexplained variance).
• Statistical software computes the F statistic, p-value, and effect size measures such as
eta-squared (η²) or partial eta-squared (η²p).
Chi-Square Test: The chi-square test is a non-parametric statistical test used to examine the
association between two categorical variables. It is commonly used with categorical data
arranged in contingency tables to determine if there is a significant relationship or
dependency between the variables. The test calculates an expected frequency based on the
null hypothesis of independence and compares it with the observed frequency to assess the
degree of association.