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Reliability: Reliability refers to the consistency and stability of measurement over time and
across different settings. A measurement instrument must be reliable in order to produce
consistent and reproducible results.
Validity: Validity refers to the accuracy and truthfulness of the measurement instrument. A
measurement instrument must measure what it is intended to measure and should not measure
anything else.
Repeatability: Ability to obtain the same results under the same conditions o r consistent results
across different conditions or by different operators.
Sensitivity: Sensitivity refers to the ability of a measurement instrument to detect small but
meaningful differences between variables. A sensitive measurement instrument is able to detect
even subtle changes in the variable being measured.
Objectivity: Objectivity refers to the degree to which a measurement instrument is free from
biases and subjective judgments. An objective measurement instrument should produce the
same results regardless of who is using it.
Appropriateness: The measurement technique and scale chosen should be appropriate for the
research question and the variables being measured. The choice of measurement technique and
scale should be based on the nature of the variables being studied and the goals of the research.
Cost-effectiveness: It refers to the balance between the cost incurred in performing
measurements and the value or benefits derived from the data obtained.
Measurement is a critical component of research and is necessary to make meaningful
comparisons between variables. The choice of measurement technique and scale should be
based on the research question and the nature of the variables being measured, and the
measurement instrument should be reliable, valid, sensitive, objective, and appropriate.
The problem in Measurement and Management Research: Validity and Reliability
Measurement and management research are essential for understanding and improving
business performance. However, the validity and reliability of measurements can be a
significant problem in this field. Validity refers to whether a measurement accurately captures
the intended concept or construct, while reliability refers to whether a measurement
consistently produces similar results over time and across different samples.
The problem of validity arises when a measurement does not accurately capture the intended
concept or construct. For example, if a survey is used to measure employee satisfaction, but
the questions do not accurately capture all aspects of satisfaction, the results may not be valid.
This can lead to incorrect conclusions and decisions based on flawed data. Therefore, it is
essential to ensure that the measurement tools used in research are valid.
The problem of reliability arises when a measurement does not produce consistent results over
time and across different samples. For example, if a survey is used to measure employee
satisfaction, but the questions are worded differently or the survey is administered in different
ways to different groups, the results may not be reliable. This can lead to uncertainty in the
data and make it challenging to draw meaningful conclusions. Therefore, it is essential to
ensure that the measurement tools used in research are reliable.
To address these problems, researchers can use various techniques to enhance the validity and
reliability of their measurements. For example, they can use multiple methods to measure a
construct or use established measures that have been validated and tested in previous research.
They can also pilot-test their measurements with a small sample before using them in larger
studies to identify and address any issues with validity and reliability.