COLLIERS ASIA PACIFIC OCCUPIER SERVICES

AI in Corporate
Real Estate The now, the next
and the possible.

AI in Corporate Real Estate: The now, the next and the possible | Colliers Global Occupier Services P|1
 Contents

Overview 03
Types of Artificial Intelligence (AI) 04
Five areas of focus for AI implementation 05
AI’s projected impact in Asia Pacific 06
Areas of impact | The now, the next and the possible. 07
Lease Administration 09
Portfolio Strategy 10
Workplace Advisory 11
Location Intelligence 12
Project Management 13
Transaction Management 14
Facility Management 15
Supply Chain Solutions 16
Additional considerations 17
Contacts: Asia Pacific Occupier Services 18

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 Overview
This report highlights the untapped potential As one of the most impactful and transformative
of Artificial Intelligence (AI) in corporate real technologies, Generative AI is powering users
estate (CRE) Occupier Services, showcasing to achieve new levels of productivity, creativity,
opportunities we have unlocked across all
and effectiveness and is changing the ways
service lines in Asia Pacific and globally to
organisations do business, and their thinking
enhance business.
around digital innovations to propel their
AI offers immediate breakthroughs and long- businesses.
term benefits. To thrive in the digital world, it’s
crucial to evaluate use cases for impact and Generative AI’s impact on productivity could add
anticipate their influence. As AI evolves, its trillions of dollars in value to the global economy –
implementation in various aspects is evident.
an estimated $2.6 trillion to $4.4 trillion annually. (1)

(1) Economic potential of generative AI | McKinsey 2023

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Types of Artifical
Intelligence Natural Language Expert Generative
Processing Systems Models
Colliers has classified AI based on six categories Understands, generates Mimics decision making Generates content such as
outlined to the right; while this paper doesn’t and interacts with human abilities of a human expert images or text based on
explore the entire spectrum of AI, we focused language. in a particular domain. large data sets.
on select areas currently being utilised or likely
to be utilised in the near future.

When examining the current landscape of AI in

CRE, the majority of efforts to date have been
concentrated on the highlighted categories. We Machine Predictive Computer
explore the art of the possible in this paper and Learning Analytics Vision
illustrate areas where all six categories can be
Learns from data and Analyses historical data to Analyses and interprets
utilised to their fullest extent. improve its performance make predictions about visual information from
over time. future trends. the world.

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Five focus areas for The novelty of AI creates challenges that
can hinder the deployment of exciting use Colliers experts are available to

AI Implementation cases. However, by implementing robust help you overcome these obstacles
and implement the AI strategy that
data management programs, we can make
best suits your needs.
significant progress in unlocking the full
potential of AI across various services.

Transparency Comprehensive Data Governance Data Volume Data Management

Data across CRE firms and Limited and biased data For success in the evolving The CRE industry is abundant Efficiently managing the vast
businesses are often non- in AI applications can landscape, clients and providers with data on markets, leases, data within the CRE sector is
standardised and, most lead to varied results; to need to create data governance and transactions, which is key to maintaining its integrity
importantly, closely guarded as maximise AI benefits in CRE, programs or content libraries vital for training AI systems and ensuring its accuracy and
proprietary information. This comprehensive data across that support increased data for intricate tasks. Ensuring effective use. It also involves
systematic hindrance will need organizations is necessary for sharing. Data governance this training is not skewed by regulating access, both granting
to undergo a transformation accurate benchmarking and programs should focus on biased or incomplete data and restricting it appropriately.
for CRE companies to utilise trend forecasting. minimising risk, ensuring sets is essential for effective AI Data management contracts
AI’s full potential. accuracy and consistency, and application. between all parties involved are
enabling more effective data critical to uphold these standards.
utilisation.

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AI’s Projected Impact in Asia Pacific

The Asia Pacific generative AI market size was estimated at USD

4.25 billion in 2023 and is expected to grow at a compounded
annual growth rate of 37.5% from 2024 to 2030 . (2)

Singapore tops the list of Asia Pacific countries for AI readiness, according to Salesforce AI Readiness
Index 2023 (3), which also revealed that Australia, Indonesia, Singapore, New Zealand, and Thailand
have improved their overall AI readiness score since 2021.

Generative AI drives significant economic opportunities in Asia Pacific. In Australia (4) for example,
generative AI is estimated to contribute up to AUD 115 billion (around USD 76 billion) annually to
the economy by 2030, depending on adoption and how workers transition to other tasks. In Japan, it
is estimated that generative AI could unlock JPY 148.7 trillion (around USD 1.1 trillion) in productive
capacity. Singapore (5) is expected to be among the leaders of this AI revolution within the region,
with AI adoption in Singapore expected to provide economic benefits of up to SGD 198.3 billion
(USD 147.6 billion) in 2030.

(2) Grand View Research - Asia Pacific Generative AI Market Trends (2024-2030) (3) Salesforce 2023 Asia Pacific AI Readiness Index
(4) Australia’s Generative AI opportunity – By Microsoft and Tech Council of Australia (2023) (5) Strengthening Singapore’s AI
Leadership with Google - Access Partnership (2024).

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 Project Mangement Recommen-
AI’s potential dations for lowest cost and optimal re-

impact on CRE
source allocation.
Workplace Advisory
service delivery Automated algorithms to generate different
occupancy and 3D space options.

Transaction Management
“We are leveraging AI to provide the most
effective solutions for our clients’ biggest Self-guided survey of location options
challenges. From portfolio strategy to
supported by automated workflows.
lease administration, workplace strategy to
location intelligence, project management Lease Administration
to facilities management and transaction
management, AI is revolutionizing the Leverage OCR AI technology to streamline
industry. In this Report, we look closely at
management processes.
some of the ways AI is impacting CRE in
Asia Pacific.”

Mike Davis
Managing Director
Portfolio Strategy
Occupier Services
Asia Pacific Predictive analytics to continuously
seek to optimise portfolios.
Location Intelligence
“For CRE, AI is going to impact every
service line by creating new tools to
Proactively search for new and
improve service delivery. Whether it’s emerging talent pools and locations.
looking for a new location, understanding
how to optimize your portfolio or
designing the right space for your
employees. AI will allow you to use more
Facility Management
data, faster, and provide more options to
Anticipatory building maintenance and Supply Chain Solutions
help you make informed decisions.”
automated equipment notifications. Predict real time adjustments to
Chris Zlocki
Head of Client Experience the demand forecast or inventory
Executive Vice President - Occupier Services requirements.
Global

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 Areas of Impact | The now, the next and the possible
AI's influence on the commercial real estate sector nature. In contrast, areas like lease administration
will undoubtedly be felt, but its timing and extent of and facility management are already witnessing
impact will differ depending on the specific domain. the integration of AI, albeit with a potentially lesser
Some segments, like transaction management, overall impact on the industry.
Implementation present challenges to adoption due to their sensitive

and Impact on High Impact & Easy Implementation High Impact & More Difficult Implementation

each area
Supply Chain
Solutions
“ I’m particularly excited by the potential of AI in
Location
Portfolio Strategy and Transaction Management. Transaction Project
Intelligence
Management Management
Using machine learning to mine large pools of
portfolio data will allow real estate teams to develop Portfolio
portfolio strategies in a fraction of the time. And, Strategy
Lease Facility
when combined with predictive analytics, transaction Administration Workplace
Management
management teams will be able to develop optimal Advisory

DEGREE OF IMPACT
transaction strategies by better timing the market
based on forecasted market trends.”

Mike Davis
Managing Director, Occupier Services
Asia Pacific

Lower Impact & Easy Implementation EASE OF IMPLEMENTATION Lower Impact & More Difficult Implementation

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AREAS OF IMPACT
1 100 100

Lease
Maturity Level - Current AI use

Areas of Advancement:

Administration Speed
Reduction in cycletime by 80% for end-to-end
process.

Scale Transformational approach to business process.

PERSPECTIVE
Process Team emphasis shifts quality control with a
Improvement reduction in repetitive processes.
COLLIERS EXAMPLE Arpit Mehrotra
Managing Director, Office Services

OCR AI India

The now: Traditional approach

Issue
Lease Analysts support tenants by managing 3rd party
An energy company experienced a cyber attack “Clients can achieve greater scalability and flexibility in
databases containing critical dates and assisting in rent
and all systems were disabled. Notifications to managing their lease portfolios, adapting more effectively to
payments, facilitating the development of new leases and
all landlords were require to be made as rent the changing market conditions and business needs. Real-time
amendments, and conducting audits of lease documents.
could not be processed. Colliers could not access access to lease data and insights can enable clients to optimize
systems and the client could not access email. their lease portfolios, identify cost-saving opportunities, and
The next: Opportunity
make informed decisions about lease negotiations, renewals,
Natural Language Processing used through Optical Character
Insight and exits. Clients today can rely on AI to safeguard business
Recognition (OCR) technology streamlines the lease abstraction
The client provided screenshots from the interests and reputation by ensuring regulatory compliance
process and improves data accuracy while Machine Learning
landlord report on their phone, and the Colliers and reducing legal disputes or penalties.”
enhances critical date management by automatically tracking
Lease Administration team utilised AI OCR to
and reminding lease administrators of important deadlines.
extract details from over 40 images, achieving a
90% capture rate, and sent out emails within the
The possible: Anticipatory
designated time frame.
Digital leases are automatically uploaded to a system that not
only initiates and manages these leases but also recommends
Solution
opportunities for portfolio improvements. This automated
Colliers minimised any downtime and notified approach streamlines lease administration and enhances
over 400 landlords about the delay in payment. strategic asset management.

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AREAS OF IMPACT

Portfolio
Strategy The now: Traditional approach

Consultants analyse critical portfolio data and

1 100

Maturity Level - Current AI use

location information to develop scenarios that
PERSPECTIVE
drive better alignment to the business and reduce
Areas of Advancement: costs and increase efficiency.
Mike Davis
Managing Director Occupier Services
Asia Pacific
Speed 80% increase in speed of portfolio analysis. The next: Opportunity

Machine learning can provide analysis of key

Implementation of automated strategy measures, align to core KPI’s and provide
Scale
recommendations across entire portfolios.
recommendations on market, location and timing “Leveraging AI, office occupiers can achieve their portfolio
recommendations as well as recommend new goals more efficiently and gain a competitive edge. AI
Process Machine predicts portfolio improvements at a
developments and optimal mix of properties in a not only enables optimised space utilisations but also
Improvement local, regional and global scale.
portfolio. powers location analysis based on a variety of factors
including workforce demographics, access to amenities and
The possible: Anticipatory transportation. AI powers cost savings, tenant experience and
decision making through advanced analytics, while aligning
COLLIERS EXAMPLE AI enhances critical date management by
with sustainability goals.”
proactively identifying key risks and opportunities
Machine Learning at various locations, recommending projects to
Portfolio Strategy is currently using machine learning capitalize on occupancy and market conditions. It
AI to run portfolio optimisation results by analyzing can also provide anticipatory recommendations on
large amounts of data including office locations, sizes, your device to improve the status of your portfolio,
expiration dates, headcounts, etc. to locate savings highlighting potential risks, planning opportunities,
opportunities for clients. This is anticipated to result in and trends. This approach ensures a strategic and
an 80% increase in the speed of analysis. informed management of your assets.

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 AREAS OF IMPACT
Insight

Workplace The company used machine learning to see if there were correlations
between location data (LQI) and people data – (engagement, pulse survey).

Advisory
Solution

They leveraged the location data (LQI) to improve bottom quartile of office PERSPECTIVE
1 100
and eliminate small office requirements.
Maturity Level - Current AI use
Karen Primmer
Head of Workplace Innovation and
The now: Traditional approach Transformation, Occupier Services
Areas of Advancement:
Australia
Consultants address diverse workplace needs, collaborating with designers
Gathering of space, occupancy data and design for customised workplace solutions aligned with client needs and preferences.
Speed
development accelerated.
They also conduct targeted surveys, collaboratively designing questions with “In Australia, we have introduced our occupier
Implement design features and workplace
employers to analyse data and address specific problems. clients to Basking, an AI workplace analytics
Scale
strategies across entire portfolios. platform that provides occupancy and space
The next: Opportunity utilisation insights based on data gathered via
Process A creator focus on design strategy with a Wi-Fi networks. It analyses occupancy data and
Improvement machine focus on production and management. Machine learning can collect and analyse data from surveys, feedback systems
helps our clients to better understand how their
and social platforms to assess company culture and other desired areas of
employees interact and occupy spaces, with
interest. Generative AI can be used to generate floor plans, create realistic 3D
real time and historical insights that highlight
renderings, and conduct test fittings and machine learning used to personalise
COLLIERS EXAMPLE patterns and potential for space optimisation.
the work experience for employees.
Basking is one of a suite of Colliers AI tools that
Machine Learning
can assist occupiers to make informed decisions
Issue The possible: Anticipatory
on portfolio optimisation enabling maximised
A high tech manufacturing company wanted to AI-based optimisation enhances decision-making in real-time network capacity space functionality, cost savings, reduced energy
understand if facilities measures impacted their balancing, vehicle routing, inventory slotting, and labor planning. Additionally, use and environmental impact.”
employee / people experience. generative AI can develop a data request template that streamlines the execution
of a network optimization study from start to finish. Predictive analytics are also
utilised to monitor trends and recommend optimal locations for OEMs (Original
Equipment Manufacturer).

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AREAS OF IMPACT PERSPECTIVES
1 100
Amit Oberoi
Maturity Level - Current AI use
Head of Occupier Strategy

Location Areas of Advancement:

Office Services
Asia

Intelligence Speed Machine Analyses vast workforce and market conditions.

“The use of Big Data and Machine Learning can be leveraged
to analyse humungous data sets of demographics,
COLLIERS EXAMPLE Automatically generating advanced location strategies for all
Scale economic, tax and incentives, talent pool, supply chain,
locations.
Machine Learning consumer markets, real estate etc, and importantly predict
future trends & risks. A recommendation based on such
Issue Process Constantly analysing real-time data and reducing manual
Improvement analysis. massive scales while being able to analysis at a granular level
A company was an early adopter of Diversity, is a huge advantage for clients when selecting an optimal
Equity and Inclusion (DEI) initiatives and was location for their offices or industrial set ups.”
seen as a leader in the space, however, they The now: Traditional approach
had been struggling to hit their diversity
Consultants conduct studies to identify the ideal locations for a company’s Tridiana Ong
initiatives across all functional areas with specific
specific hiring needs, talent management plans and location strategies. Executive Director & Head
challenges in engineering and specifically for Occupier Services
Hispanic and African American talent. Singapore

The next: Opportunity

Insight
Machine learning and predictive analytics are used to monitor market
The company used data scraping and our “AI is enhancing location intelligence in CRE, delivering
trends using AI-powered tools to identify high-demand jobs in specific
Workforce Intelligence Platform to show the precise and data-driven insights, driving unprecedented
markets and locate talent pools with skilled professionals.
three markets they were most actively hiring in efficiency gains. With advanced predictive analytics and real-

were all bottom quintile in terms of diversity for time market insights based on comprehensive workforce

these segments. and market data, we are helping our occupier clients to
The possible: Anticipatory
swiftly identify and secure optimal sites that align with their
Predictive analytics and market trend forecasting are utilised to unique needs and operational requirements. Generative
Solution
automatically recommend ideal locations, ensuring that deliverables are models are enabling occupiers to precision-manage their
Opened up a new office in the top DEI tailored and automated for markets of interest. This strategic approach portfolios, optimise workplace strategy, energy consumption,
engineering market for target demographics that streamlines the process of selecting optimal sites by aligning them closely and maintenance schedules, while unlocking new levels of
had high quality, low-cost, growing talent pool. with evolving market conditions. performance, efficiency, and sustainability.”

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AREAS OF IMPACT
PERSPECTIVES

Project
Joon Baik
Head of Enterprise Project Management
Occupier Services

Management Asia

1 100
The now: Traditional approach
“With AI, Project Managers have access to valuable insights into
Maturity Level - Current AI use Project managers play a crucial role in strategizing, market trends and regulatory changes that help swift decision-
coordinating, and overseeing resource making on projects and program strategies. Identifying potential
Areas of Advancement: management for a wide range of projects initiated risks early in the project lifecycle by analyzing data from past
in response to client requests. projects and current market conditions is now made possible,
Accelerated creation and gathering of local
Speed
market intel, regulations and codes. enabling Project Managers to mitigate risks, minimize delays and
The next: Opportunity cost overruns. With a better understanding of construction data
Integrated project designs and risk
Scale Machine learning and predictive analytics can in real-time to identify defects, health and safety, and quality
management across entire portfolios.
recommend the optimal resource allocation, issues, AI enables projects to achieve highest standards, reducing
enabling project managers to make well-informed rectification work costs, and improving client satisfaction.”
Process Predictive insights into capitalizing on local
Improvement market conditions for project schedules. choices that reduce wastage, result in cost savings,
and ultimately lead to the best project outcomes.
Jay Cho
COLLIERS EXAMPLE The possible: Anticipatory Executive Director
Office & Industrial Services
Generative AI Generative AI facilitates the creation of Korea

concept designs and specifications that include

We are implementing AI to streamline the production requirements, costs, and safety plans. It
of 3D visualisations and renderings. In the initial automatically provides a snapshot of local markets, “Strategically leveraging AI in the traditional CRE landscape can
phases, they have already observed a decrease detailing material and labor costs, building codes, help create ripe opportunities for owners, investors and asset
in output time of approximately 30-50%. The and municipal regulations. Additionally, predictive managers, with advantages ranging from algorithm-based
application of AI in this context offers significant analytics and scan assessments are employed to recommendations, automated property valuation, to market
value to Project Management by enhancing the identify potential risks, ensuring a comprehensive trend insights and optimal space reconfigurations at elevated
efficiency of design work and reducing the overall and informed approach to project planning and efficiency and speed powered by AI.”
project timeline. execution.

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AREAS OF IMPACT PERSPECTIVES

Transaction Management Fiona Ngan

Head, Occupier Services
Hong Kong

1 100 The now: Traditional approach

Maturity Level - Current AI use “We see opportunities in how AI will continue to enhance precision
Transaction managers help organise real estate
and efficiency throughout the value chain, from portfolio optimisation
transactions that brokers, experts in their field,
Areas of Advancement: to workplace advisory, project management and transaction
are executing for their clients.
management. The application of the AI on data analytics and
Reduced cycle time for analysing locations and management will empower the teams to focus on maximising value for
Speed
lease execution. The next: Opportunity
clients’ lease portfolios and provide advisory over decision-marking in
Machine learning and generative AI provide real estate strategies.”
Total end-to-end process managed through
Scale automated workflows in an integrated manner,
integrated AI solution.
help create marketing content and strategies,
Process Automated analytics and workflow with advisor
produce survey data and market analysis
Dom Fredrick Andaya
Improvement focused on negotiation and quality control. to provide valuable insights on rent prices, Executive Director
Office Services
vacancies, and other market trends.
Philippines

COLLIERS EXAMPLE The possible: Anticipatory

Generative AI Management of end-to-end process that includes

“The Commercial Real Estate industry thrives on swift and accurate
enhanced presentations supported by real-
decision-making to accommodate the fast-paced and emerging Asia-
Currently, as transactions are completed, Colliers will generate time availability and comparative analysis. In
Pacific markets. AI can assist negotiators in processing huge volumes
a Transaction Quality scorecard which captures various this process, market data is matched to internal
of real estate data, analysing market trends and opportunities,
performance metrics related to the transaction executed. data to automatically suggest transactions.
generating forecasts through existing economic indicators, and
The Colliers360 team seeks to enhance Transaction Quality Additionally, assistance with contract
anticipating future real estate market challenges. Incorporating AI in
scorecards by leveraging generative AI to automatically create management is provided by identifying relevant
the workplace can improve operational efficiency as negotiators take
them for transactions. Additionally, machine learning will be clauses and efficiently handling large volumes of
control of it as a tool to meet their client demand across the region.”
employed to analyse the metrics and propose improvements contracts, streamlining administrative processes
for an enhanced overall score. and improving decision-making.

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AREAS OF IMPACT

Facility Management
1 100

Maturity Level - Current AI use The now: Traditional approach

Areas of Advancement: Facility Managers collaborate with building engineers,

vendors, and staff to help drive cost savings, reduce energy PERSPECTIVE
Ability to Analyse facility conditions and immediately expenses, meet budget targets, and enhance the overall
Speed
create solutions. Gerard Earl
employee experience.
National Director
Occupier Services
Integrated IoT portfolio that is connected with global data
Scale New Zealand
to anticipate bigger trends. The next: Opportunity

Predictive analytics can be used to help implement

Process Machine Analyses and initiates preventative maintenance
proactive maintenance for energy cost reduction, enhance
Improvement requests and creates automated change orders.
cost prediction, asset lifespan assessment, depreciation “Colliers Occupier Services and Colliers REMS in
quantification, and insights into future maintenance and Australasia have introduced Colliers Clarity FM,
improvements. which is one system for all Colliers suppliers to
INDUSTRY EXAMPLE
access information about jobs assigned to an
Machine Learning Machine learning will help act as a concierge, serving as the organisation and to interact with our ServiceHub
first line of communication for tenants. Predictive analytics team. Clarity FM provides greater functionality for
The Facility Management sector is presently integrating AI to
will be able to assess future occupancy requirements and our clients and better connectivity with our suppliers.
optimise energy usage and preventive systems replacement.
help determine commensurate onsite service levels. It can mimic the decision-making abilities of humans
to drive efficiency. A further ability through the auto-
Numerous owners are harnessing sensor data, employing AI
The possible: Anticipatory assignment of reactive maintenance is to ensure
systems to understand usage patterns, and predicting instances
the correct assignment of jobs to landlord or tenant
of energy wastage. The integration of emerging AI technologies with IoT
supplier in line with the lease, therefore minimising
and Building Operating Technology drives savings and
the potential for occupiers erroneously paying for
Given the prominence of the green revolution, carbon neutrality, enhances preventative maintenance, optimizing building
landlord’s liabilities.”
and the ongoing emphasis on energy, it will be imperative for operations and infrastructure longevity. The health of a
our FM Advisory team to draw insights from these evolving AI building is monitored and assessed through digital twins or
applications to provide advice and guidance to clients. smart building concepts, using advanced digital models.

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AREAS OF IMPACT

Supply Chain Solutions

1 100

Maturity Level - Current AI use

The now: Traditional approach

Areas of Advancement:
Consultants utilise human-generated spreadsheets as the PERSPECTIVE
main tool for demand forecasting and inventory targeting.
Speed Constant, real-time network optimisation analysis. David Wang
They utilise historical and endogenous data inputs for Senior Director
Co-Head Industrial Services
analysis, making necessary adjustments to forecasts and
Global transformation of all supply chain planning, logistics East China
Scale planning targets.
and footprint management.

Process Leadership focused on gamification and scenario planning

The next: Opportunity
Improvement while machine optimises flow of goods. “The integration of AI with supply chain management
Generative AI and predictive analytics build forecasting
has significantly improved the accuracy of demand
and inventory optimisation programs which can take ‘live’,
forecasting, helping enterprises formulate better
endogenous operational data (e.g. sales within the last hour)
INDUSTRY EXAMPLE production and inventory plans. It powers intelligent
and exogenous data (e.g. Social media feedback on a daily
Machine Learning promotion, weather forecasts and news feeds) and make
operations, such as automated sorting and route
planning, while enhancing logistics efficiency. It has
real time adjustments to the demand forecast or inventory
The Supply Chain Industry is using machine learning to balance facilitated collaboration and information sharing
requirements.
network demand with capacity. During recent labor negotiations, among supply chain parties, enabling enterprises
shippers began to shift their volume to other carriers. to optimize their locations, improve efficiency, and
The possible: Anticipatory
reduce risks. In the future, AI will provide more
Through their planning tools, a company was able to divert package AI-based optimisation enhances decision-making in network precise analysis and planning for supply chain
volume from manual hubs to automated hubs. This helped the capacity balancing, vehicle routing, inventory slotting, and management, building a more agile, efficient,
company reduce labor hours by 10% which was in line with the 9.9% labor planning. Additionally, generative AI can develop a and sustainable global supply network, enabling
decline in their average daily package volume. data request template that streamlines the execution of a enterprises to maintain a competitive advantage.”
network optimisation study from start to finish. Predictive
Our Supply Chain Solutions team can utilise this example to enhance analytics are also utilised to monitor trends and recommend
advisory services tailored to meet future client requirements. optimal locations for OEMs.

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 PERSPECTIVES

AI IN CORPORATE REAL ESTATE Man Chan

Senior Executive Director
Occupier Services
Taiwan

Additional
Considerations “The recent era has witnessed a significant leap in real estate
technology including AI, smart buildings with IoT (Internet of
Things) applications, virtual tours and 3D models, automated
property management and digital marketing. The adoption
Emerging job roles in commercial real estate Benefits of AI implementation of digital tools and smart technologies continues to shape
the industry’s future, making processes more efficient,
AI will introduce employment opportunities AI’s implementation can lead to minimised transparent, and accessible.”
that currently do not exist. Within the realm errors, increased profitability, streamlined
of CRE, emerging jobs may include Ethicists/ processes, and innovative problem-solving.
Ethics experts, Security Engineers, AI-Enabled Bagus Adikusumo
Property Managers, AI Trainer/Model Curators, Senior Director
Ethical concerns and challenges Office Services
and more. Indonesia

AI raises ethical concerns and potential

challenges. Confidential terms and clauses
Impact of AI on employment “AI significantly accelerates real estate transaction processes,
within leases pose a barrier and leveraging AI enhances marketing campaigns through advanced
The extent of AI’s impact on job loss and to track aspects of the employee experience, digitalization, provides first impressions of properties using
creation varies across industries, and its overall such as time in the office may raise privacy technologies like VR, assists in lead identification, and
effect remains uncertain. If harnessed correctly implications. To navigate these challenges, streamlines document exchanges. To stay competitive, we
must wholeheartedly embrace AI.”
and used to augment the industry’s roles, AI companies must find ways to effectively
becomes a vital tool to empower workers. utilise AI while maintaining ethical standards.

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Connect with us

Mike Davis Richard Garing Michael Wu Fiona Ngan Arpit Mehrotra

Managing Director, Occupier Managing Director, Occupier Executive Director, Head of Office Head of Occupier Services Managing Director, Office Services
Services | Asia Pacific Services | Australia Services | Shanghai Hong Kong India
[email protected] [email protected] [email protected] [email protected] [email protected]
Contact: +65 6531 8608 Contact: +61 2 9770 3135 Contact: +13 50 1836605 Contact: +852 9098 2448

Bagus Adikusumo Yukihiro Ogasawara Jay Cho Gerard Earl Dom Fredrick Andaya
Senior Director, Office Services Managing Director & Chairman Executive Director, Office & Industrial National Director, Occupier Services Executive Director, Office Services
Jakarta Tokyo Services | Korea New Zealand Manila
[email protected] [email protected] [email protected] [email protected] [email protected]
Contact: +62 8 1872 6769 Contact: +81 3 4572 1010 Contact: +82 2 6325 1905 Contact: +64 21 405 077 Contact: +09178316725

Tridiana Ong Man Chan Manita Santikarn

Executive Director & Head, Occupier Senior Executive Director Associate Director, Office Services
Services | Singapore Occupier Services | Taipei Bangkok
[email protected] [email protected] [email protected]|
Contact: +65 6216 1756 Contact: +886 2 8722 8620 Contact: +66939363955

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