Base II Clearing Services
Base II Clearing Services
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This document is a supplement of the Visa Core Rules and Visa Product and Service Rules. In the event of any conflict
between any content in this document, any document referenced herein, any exhibit to this document, or any
communications concerning this document, and any content in the Visa Core Rules and Visa Product and Service Rules,
the Visa Core Rules and Visa Product and Service Rules shall govern and control.
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program operates in Compliance with applicable legal and regulatory requirements and is responsible for conducting
independent legal and regulatory reviews through its legal counsel.
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PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY TIME.
If you have technical questions or questions regarding a Visa service or questions about this document, please
contact your Visa representative.
Contents
Chapter 1 • BASE II Clearing Services Overview
BASE II Clearing System Enrollment Process. . . . . . . . . . . . . . . . . . . . . . . 11
Clearing Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
VSS Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
VSS Processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Certification Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Currency Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
VSS Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
VSS Processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
VSS Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
VSS Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
VSS Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
VSS Implementations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
VSS Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
VCRFS-Issuers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
VCRFS-Acquirers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
VCRFS Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
VCRFS Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
VCRFS Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
VCRFS-VROL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
VCRFS-VisaNet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
VCRFS Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
VCRFS Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
VROL Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
VROL Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
VROL Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
CPS Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
CPS/ATM-Qualified. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
CPS Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
CPS Clearing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
CPS/ATM Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
BASE II Clearing System uses client-provided information and processing parameters to provide
transaction clearing services for clients.
Clients provide information using:
l Client Processing Selections—Clients provide data, optional selections, and processing limits
to BASE II Clearing to enable BASE II to provide client-selected services.
l Message Content—Many data elements of the BASE II record provide the client's preferences
for the processing of that record. For example: merchant information in a BASE II record
affords the processing of merchant services in addition to basic clearing services.
To participate in services provided by BASE II Clearing System, clients can contact their Visa
representatives, who coordinate service participation. Enrollment processes differ for each region.
Visa representatives can explain the regional requirements and enrollment specifics.
Clearing Overview
Clearing is the process by which Visa collects data about a transaction from the source, validates the
information and values, calculates fees and charges as appropriate, and then delivers it to the
destination. The receiving institution uses information to post accounts and reconcile activity and
settlement.
Authorization is the process by which an issuer approves or declines a cardholder’s transaction
before a purchase is finalized or cash is disbursed.
Settlement is the process of calculating and determining the net financial position of each client for
all transactions that are cleared.
This manual describes BASE II processing and clearing and settlement of client transactions.
Clearing Benefits
BASE II Clearing is one of Visa’s core processing functions—it provides guaranteed settlement
between clients, timely information for cardholder posting, and merchant settlement.
Funds
Transfer
Instructions
their own editing applications. The edit application rejects items that are not suitable for collecting
into BASE II.
Outgoing
Outgoing Center Interchange
Transaction File Transaction File
Acquirer Visa
VSS Transactions
BASE II Clearing System provides the information that VisaNet Settlement System (VSS) needs for
settlement.
BASE II produces these records in the process of clearing a transaction:
l Settlement records for VSS.
l SMS reporting records for transactions that involve a full-service client.
VSS Processing
Visa Settlement System (VSS) uses the individual settlement records to calculate one net position for
each funds transfer endpoint in the currency the endpoint has requested.
For example, Globalbank has two endpoints with different currency requirements: Globalbank Europe
wants its position in euros, while Globalbank US wants its position in dollars.
VSS produces:
l Reconciliation reports for the issuer and acquirer, summarizing the activity underlying the net
settlement amounts.
Note:
Reconciliation reports are also sent to “processing” institutions, which some issuers and
acquirers designate to handle settlement for them.
Visa
Settlement
Bank
Wire Transfer
Instructions
Visa Treasury
Operations
Visa
Settlement
Bank
Note: Visa supports additional settlement banks depending on the settlement service and
financial arrangements
The Visa settlement bank initiates and administers the actual collection of the owed funds:
1. The Visa settlement bank sends the client that owes the money (typically the issuer) a wire,
instructing them to pay the net settlement amount:
l US clients receive their initial instructions via a Federal Reserve wire.
l Clients outside the US receive a Global wire (aka Swift).
2. The client requests that their settlement bank transfer the amount specified by the wire to
Visa’s settlement account.
3. Visa’s Treasury Management Department instructs the settlement banks to pay out the
settlement amounts to the clients that are owed money.
Throughout the day, Visa Treasury performs reconciliation and matching the funds requested to the
payments. VisaNet Settlement Service (VSS) posts regional fees and charges to the appropriate
General Ledger accounts. When wire instructions are sent out, the "value date" on the wire is the date
the client is supposed to pay (1 day for countries that settle using the US dollar, 2 days for countries
that settle using other currencies). When a client does not pay on time, Visa will assess late payment
fees.
Related Information:
Clearing Settlement Window Closures
Client files containing transactions for a given window that are not received by Visa at the time of
Settlement Window closure will not be processed until the next Central Processing Date (CPD).
Incoming
Interchange Incoming Center
Transaction File Transaction File
The issuer or its processor reviews the clearing batches, removes the hold from the cardholder’s
funds, and posts the amount of the transaction to the cardholder’s account.
At the end of each monthly billing cycle, the issuer prepares a statement for the cardholder, listing all
activity on the account during the billing period. When the cardholder pays his or her bill to the
issuer, the transaction cycle is complete.
The Edit Package is the interface between the endpoints’ internal payment processing systems and
the file transfer process used to interchange files with BASE II. The Edit Package software runs on
mainframe and Windows-based PC. Edit Package also receives and reports on incoming interchange
from Visa.
l Batch Facility
l Data Entry
Client
Pre-Edit
Processing
On-Us
Transactions
Transaction
Data
Center
Transaction
File
To VisaNet Access
Point (VAP) for
Reports transmission to Visa
l Performs any optional processing based on run control options specified. Examples are
creating multiple CTFs and saving returned items to a separate file.
l During processing, Edit Package will update/create these files:
n Optional TC33
n Currency Conversion Rates File
n Control Tables
n History files
n Environmental Run Information
n Engine Table Usage Metric File
l At the end of successful processing, the control program produces the necessary reports and
makes the CTF available for use by the processing center.
Interchange
Transaction
File
Center
Edit Package Transaction
File
Cardholder Billing
Processing Transaction
Center Host Data
Computer
CTF
2 2
Correct rejected
transactions
3 Rejected Transactions and build CTF
PC Edit 3 CTF
Package
4 CTF
Correct returned
5 or 5 transactions from a
previous incoming run
ITF 5 DEX
l The processing center’s pre-edit software formats the transaction data into a CTF.
l The client's computer transfers the CTF to Edit Package, which validates the information and
ensures that it is free of common errors.
l If a transaction has data errors, it fails Edit Package validation and is placed in a reject batch
on disk to be corrected.
n PC Edit Package for Windows
After correcting each transaction, build a CTF and re-send it through PC Edit Package for
Windows’s validation procedure.
n Mainframe Edit Package
Rejected item files created from the mainframe Edit Package processing can be
optionally downloaded into the PC Edit Package for Windows Data Entry for correction.
After correcting each transaction, build CTF, upload CTF to the mainframe and send it
through the mainframe Edit Package outgoing processing.
l Similarly, If there were any returned transactions from a previous incoming run, correct them
and include them in a CTF to go through the validation procedure.
l Once the transactions have been validated, Edit Package builds an ITF. PC Edit Package for
Windows or Visa File transfer or client file transfer software sends the ITF electronically to a
VAP, EAS or DEX. The VAP, EAS or DEX transmits the ITF to the VIC.
VisaNet
Interchange
Center (VIC)
1 1
DEX
VAP or
EAS Server
2 or 2
ITF
4
Returned
Transactions
PC Edit
Package
or
3 3
CTF
Post Edit
Software
Processing
Center
l The VIC sends clearing transactions in ITF format to the VAP, EAS, or DEX.
l PC Edit Package for Windows or Visa File transfer or the processing center’s software
electronically transfers the ITF from VAP or EAS. For the DEX interface, PC Edit Package
retrieves the ITF from the DEX server for processing.
Edit Package validates the transactions and converts them to CTF format.
l The CTF is processed by the processing center’s post-edit software.
l Returned items are corrected using the PC Edit Package for Windows and validated during
Outgoing processing.
Certification Process
Certification is arranged through the processing center’s Visa representative. All necessary
information for certification and implementation is provided by Visa.
The certification process must include tests for:
l Processing center pre-edit software compatibility with the Edit Package
l Edit Package data exchange with BASE II
l Processing center post-edit software compatibility with Edit Package
Test data is created by the processing center, Visa, or both.
Once certification procedures are executed, the processing center must verify test results. This
summarizes the Edit Package certification steps.
1. Determine if certification is required.
2. Certify the Edit Package.
a. Verify pre-edit software
b. Exchange data with BASE II
c. Verify post-edit software
d. Reinitialize the Edit Package
Visa offers this alternate file transaction processing option to endpoints that do not wish to use the
Visa Edit Package to build BASE II outgoing files and process BASE II incoming files.
Please refer to your Visa Representative for full details.
BASE II Clearing System File Collection and Delivery Service uses client preferences to collect
outgoing interchange files and delivers the incoming interchange and reports to the destination.
Related Information:
BASE II File Delivery Options
l Event
l Operations command
Visa allows processors to call with a request to deliver a file immediately. The VisaNet
operator will initiate delivery of available data. This does not override the delivery option for
that file—any delivery options established by the client will remain in effect.
Clients have a number of options to choose how the data in their files are presented and delivered
from BASE II. This allows clients to customize data to meet their own processing needs.
The ATM Originated (AO) file type selects all ATM transactions—both issuer and acquirer, original
and back-office—and it has a selection sequence number. The ATM Back-Office (AB) split routing
code selects only back-office ATM transactions, but it has a higher selection sequence number than
the AO file types. Issuer Center 1 has been set with AO routing to Issuer Center 3 and AB routing to
Issuer Center 2.
Example Illustration
Issuer
POS Center 1
ATM AB
Acquirer Issuer
Clearing Center 2
ATM AO
Issuer
Center 3
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
ACKNOWL MA Retired.
EDGEMENT
AK
Assessment AG Retired.
— Generic
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
CAPTURE MC Retired.
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
CAS TC33 T33IS D2 Yes Yes Yes Clearing and Settlement
ADV ISS TC33 Advice – Allows
Clearing and Settlement
(CAS) TC33 advices for
international transactions
only to be sent in a
separate delivery file. This
will include transactions
settled in the international
settlement service. This can
apply to domestic
transactions settled in
international settlement
service.
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
ISO SO Retired.
Formatted
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
Sweepstakes SG Retired.
VML Format
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
TRID TC33 TRRPT TR Yes Yes No Token Requestor ID (TRID)
Report TC33 Report.
Universal UB Retired.
Biller File
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
Electronic EBFIL EB No No Yes TC50
1
Bill Pres
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
Passenger PASID PI No No Yes Level 3 commercial card
Itinerary data.
1
Data TC50s with TC0 Service
Identifier = CORPAI
1 Enables clients and processors to specify different delivery endpoints for Commercial Card transactions so that they can be
delivered from the issuer to the acquirer or to a third party. The enhanced data is delivered directly to the selected issuing
endpoint instead of sending the data to the application processor (CIB) and then to the recipient
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
CRIS Reports CRIS CR Yes Yes No Visa use only.
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
CYB Capture CY Retired.
File
Monthly NE Retired.
Enrollment
Detail
File Type BASE II File Type Customized Expedite Split Route Business Description
Customized Code—Visa
Delivery Use Only
File Type
(ITF TC90)
Monthly ME Retired.
Enrollment
TC33
Rewards RE Retired.
Enrollment
Rewards RP Retired.
Points TC33
Risk Adj Fee FEE40 RF Yes Yes No FEE 400 and FEE 500 series
Rpt reports for Risk Adjusted
fees.
All BASE II clients and processors are required to send all intraprocessor transactions to Visa for
reporting. Intraprocessor transactions are those transactions that involve two different clients
serviced by the same processing center.
BASE II Clearing-Only is a client-to-client transaction exchange using VisaNet clearing services for
data quality and reporting; the transactions are settled outside Visa.
The Currency Conversion Service provides clients the ability to clear transactions in any currency
recognized by the International Organization for Standardization (ISO). Visa settlement currencies are
a subset of ISO 4217 and can be found in BASE II Data Codes.
Acquirer Clearing
Issuer
Settlement Conversion
Obtains issuer settlement
currency from the issuing
identifier. Converts transaction
currency to the issuer
settlement currency.
Currency Rates
Standard currency rates are published by Visa Treasury on a daily basis. Clearing will utilize the rates
for the current central processing date (CPD).
Persistent FX honors the exchange rate at the time of authorization for eligible transactions.
Term Description
Base This term is associated with a currency. Within VisaNet, variable units of a base currency
are equivalent to one unit of a counter currency.
Counter This term is associated with a currency. Within VisaNet, one unit of a counter currency is
equivalent to variable units of a base currency.
Buy Rate The buy rate in VisaNet is the number of units of base currency required to buy one unit
of the counter currency.
Sell Rate The sell rate in VisaNet is the number of units of base currency received from selling one
unit of the counter currency.
USD-Based Rate Pair In this type of pair, the U.S. dollar is always the base currency and fluctuates against the
counter currency. The counter currency will be a currency other than USD.
Exchange Direction This term is used to designate the set of currency conversion processing rules that will be
applied to a transaction based on the transaction type.
Transaction Amount in This term is used to identify the submitted transaction amount in the currency that is
Destination Currency appropriate to the destination endpoint. The TADC is included in the BASE II destination
(TADC) amount field. Besides the TADC, the fields may contain the optional issuer fee.
The BASE II destination amount field is provided in clearing transactions to the
destination client. Issuers have the discretion to increase or to decrease the amount in
this field when billing cardholders.
This table provides a mapping of the terminology used to the corresponding fields in BASE II.
1 In this section, only the TADC component is described and displayed in these fields. The OIF and currency conversion charge are
not addressed.
1
Exchange From To Rule Currency Processing Rule
Direction Field Field Combination
Buy-Sell Source TADC DB-1 Non-USD to Source amount x buy rate of source currency.
Amount USD
1
Exchange From To Rule Currency Processing Rule
Direction Field Field Combination
Sell-Buy Source TADC DB-5 Non-USD to Source amount x sell rate of source currency.
Amount USD
1 DB = U.S. dollar-based
Because the currency of the TADC is USD, only the buy rate is applied to this transaction. VisaNet
converts the source amount to the TADC using the:
l USD-based rate pairing of ABC/USD
l DB–1 rule: Non-USD to USD formula: source amount x buy rate of source currency
As applied to this transaction, the calculation is:
ABC 1,000.00
USD = TADC
This table shows the content of the source amount and TADC fields and corresponding currency
code fields in BASE II sales draft transactions. All positions referenced are carried in the Draft Data
TCR 0 record.
Positions 77–88 000000100000 Positions 62–73 Amount in U.S. DB–1 rule: Non-USD to USD:
dollars Source amount x buy rate of
source currency.
Positions 89–91 Numeric value for Positions 74–76 840
currency code ABC As applied to the transaction:
ABC 1,000.00 x Buy–A = USD
TADC.
Because the currency of the source amount is USD, only the sell rate is applied to the transaction.
VisaNet converts the source amount to the TADC using the:
l USD-based rate pairing of XYZ/USD
l DB–2 rule: USD to non-USD formula: source amount ÷ sell rate of destination currency
As applied to this transaction, the calculation is:
USD 1,000.00
XYZ = TADC
This table shows the content of the source amount and TADC fields and corresponding currency
code fields in BASE II sales draft transactions. All positions referenced are carried in the Draft Data
TCR 0 record.
Positions 77–88 000000400000 Positions 62–73 Amount in XYZ DB–2 rule: USD to non-USD
currency currency: Source amount ÷ sell
rate of destination currency.
Positions 89–91 840 Positions 74–76 Numeric value for
currency code XYZ As applied to the transaction:
USD 400.00 ÷ Sell–B = XYZ
TADC.
In this scenario, the source currency and the TADC are both counter currencies to the U.S. dollar.
However, the rate file does not contain a non-USD-based rate pair that matches the currencies in the
transaction, so USD-based rate pairs are used for the conversion. Because the source currency and
the TADC are in currencies other than USD, both buy and sell rates are applied to this transaction. To
convert the source amount to the TADC, VisaNet performs two calculations converting the currencies
through the U.S. dollar using the:
l USD-based rate pairing of ABC/USD
l USD-based rate pairing of XYZ/USD
l DB–4 rule: Non-USD to other non-USD formula:
n Source amount x buy rate of source currency
n USD amount ÷ sell rate of destination currency
As applied to this transaction, the calculations are:
ABC 1,000.00
XYZ = TADC
This table shows the content of the source amount and TADC fields and corresponding currency
code fields in BASE II sales draft transactions. All positions referenced are carried in the Draft Data
TCR 0 record.
Positions 77–88 000000100000 Positions 62–73 Amount in XYZ DB–4 rule: Non-USD to other
currency non-USD currency:
Positions 89–91 Numeric value for Positions 74–76 Numeric value for l Source amount x buy rate
currency code ABC currency code XYZ of source currency.
l USD amount ÷ sell rate of
destination currency.
As applied to the transaction:
1
Exchange From To Rule Currency Processing Rule
Direction Field Field Combination
Buy-Sell Source TADC NDB–1 Counter Source amount x buy rate of source currency.
Amount currency to
base currency
Sell-Buy Source TADC NDB-3 Counter Source amount x sell rate of source currency.
Amount currency to
base currency
These scenarios are provided to illustrate how VisaNet applies the non-USD-based rate pairs in
original purchase transactions to calculate the TADC. The calculated TADC only reflects the
conversion from the amount submitted in the source amount field and does not include any service
assessments or charges.
Because the currency of the TADC is the same as the base currency, only the buy rate is applied to
this transaction. VisaNet converts the source amount to the TADC using the:
l Non-USD-based rate pairing of XYZ/MNO
l NDB–1 rule: Counter currency to base currency formula: source amount x buy rate of source
currency
As applied to this transaction, the calculation is:
XYZ 700.00
MNO = TADC
This table shows the content of the source amount and TADC fields and corresponding currency
code fields in BASE II sales draft transactions. All positions referenced are carried in the Draft Data
TCR 0 record.
Positions 77–88 000000070000 Positions 62–73 Amount in MNO – NDB–1 rule: Counter currency
source amount x to base currency: Source
buy rate of source amount x buy rate of source
currency currency.
Positions 89–91 Numeric value for Positions 74–76 Numeric value for As applied to the transaction:
currency code XYZ currency code XYZ 700.00 x Buy–C = MNO
MNO TADC.
Because the currency of the source amount is the same as the base currency, only the sell rate is
applied to the transaction. VisaNet converts the source amount to the TADC using the:
l Non-USD-based rate pairing of MNO/ABC
l NDB–2 rule: Base currency to counter currency formula: source amount ÷ sell rate of
destination currency
As applied to this transaction, the calculation is:
ABC 500.00
MNO = TADC
This table shows the content of the source amount and TADC fields and corresponding currency
code fields in BASE II sales draft transactions. All positions referenced are carried in the Draft Data
TCR 0 record.
Positions 77–88 000000050000 Positions 62–73 Amount in MNO NDB–2 rule: Base currency to
currency counter currency: Source
amount ÷ sell rate of
Positions 89–91 Numeric value for Positions 74–76 Numeric value for destination currency.
currency code ABC currency code
MNO As applied to the transaction:
ABC 500.00 ÷ Sell–D = MNO
TADC.
VisaNet Settlement Service (VSS) performs settlement for BASE II clearing transactions and V.I.P full
financial transactions in a single, centralized service, enabling clients to manage settlement processes
more effectively.
VSS Overview
Issuers, acquirers, and processors in all regions are eligible to use the VisaNet Settlement Service.
VSS is for V.I.P. full financial transactions and BASE II clearing records.
Visa offers these settlement services:
l International Settlement Service
l National Net Settlement Service (NNSS)
l Area Net Settlement Service (ANSS)
VSS Description
Once clearing has been performed (on all BASE II clearing records and V.I.P. full financial
transactions), the cleared transactions are sent to VSS for settlement cut off.
The International Settlement Service is used to settle all international transactions and domestic
transactions for clients that do not participate in National Net Settlement Service (NNSS) or Area Net
Settlement Service (ANSS).
The NNSS or ANSS allows clients within a country or defined area to settle qualifying domestic
transactions through a central settlement agent bank. Qualifying transactions are those for which the
merchant, acquirer, and issuer are in the same country, or defined area, and the transaction currency
is the local currency for that country or defined area.
VisaNet Settlement Service Settlement Relationships
VisaNet Settlement Service (VSS) provides flexibility when defining settlement relationships. Clients
can define from two to eight levels of settlement relationships. The different levels allow clients to
build and maintain the most appropriate settlement relationships for their business needs. For
example, the settlement relationship levels can be used to reflect the products in a client's
organization. With this flexibility, clients can easily and efficiently manage settlement functions.
VisaNet Settlement Service Reporting Entities
VisaNet Settlement Service (VSS) provides flexibility to clients through the use of settlement
reporting entities (SREs) and settlement hierarchies. The SRE represents a business entity for which
Visa performs settlement. SREs are linked together to form a structure called a settlement hierarchy.
A settlement hierarchy is designed by a client to support the client's business needs.
VisaNet Settlement Service Report Layouts and Formats
VisaNet Settlement Service (VSS) reports provide a common layout for BASE II- and V.I.P. Full Service
clients. This common layout allows all clients to streamline their internal procedures.
All VSS reports are available in print-ready and machine-readable formats. VSS reports use business-
oriented terminology to better reflect the business needs of clients.
VisaNet Settlement Service Report Delivery
Clients can have their VisaNet Settlement Service (VSS) reports sent to multiple locations of their
choice, including locations other than their processing centers. Interchange routing does not
determine the routing of settlement information.
Funds Transfer Point
For VisaNet Settlement Service (VSS), the funds transfer point can be defined at any level in the
settlement structure. This flexibility allows clients using third-party processors to be responsible for
their own funds transfer.
Alternately Routed and Split-Routed Transactions
Clients can specify how they want to settle their alternately routed or split-routed transactions. This
option is called alternate routing for V.I.P. Full Service and split routing for BASE II. They can elect
to settle these transactions with their normally routed transactions or separately.
VSS Processing
The settlement records generated by BASE II are processed by VisaNet Settlement Service (VSS),
which accumulates them and produces reconciliation reports for the issuer and acquirer detailing the
net settlement amount.
VSS Benefits
VisaNet Settlement Service (VSS) provides clients with significant flexibility and control in organizing
and reporting settlement data and funds transfers. Multiple reporting levels that can be mapped to
the clients’ business structure gives better financial control over funds transfers. Clearly designed
reports make reconciliation easier and more efficient. Because all reports are available in machine-
readable format, clients can develop an automated reconciliation system that can save substantial
time and resources in back-office processing.
VSS Features
VisaNet Settlement Service (VSS) offers clients these features:
l Flexibility in establishing settlement relationships.
l Standardized report layouts in print-ready and machine-readable formats.
l Several report delivery options.
l Choice of settlement options for alternately routed and split-routed transactions.
l Ability to specify end-of-day cutoff times for all clients participating in National Net
Settlement Service (NNSS) or Area Net Settlement Service (ANSS).
l Alternative report formats.
VSS Requirements
In order to participate in the VisaNet Settlement Service (VSS), clients must fulfill the testing and
implementation requirements.
VSS Testing
VisaNet Settlement Service (VSS) testing is available for clients preparing for VSS implementation or
for modifying their existing VSS hierarchies or report subscriptions. Testing enables clients to receive
files and reports that can be used to test their internal systems and procedures.
During VSS testing with VisaNet, the client is responsible for validating test results and ensuring that
the VSS reports and files can be processed correctly.
VSS Implementations
Clients can use either a standard or custom method for implementing VisaNet Settlement Service
(VSS). It is up to the client to decide which strategy to use.
l Standard—This implementation type creates a two-level hierarchy with one top settlement
reporting entity (SRE) that includes parameters that define the entire hierarchy, such as the
settlement currency code. The top SRE also represents a summary of all SREs below the top
SRE. In a standard hierarchy, the top SRE represents all activity cleared (processed) by the
processor. The lowest-level SREs are either clearing identifiers (acquirers and issuers) or
account ranges (issuers). Funds transfer can occur at the top level or at the lowest level
(client-level settlement). Reporting options for a standard hierarchy can be defined by groups
of acquiring or issuing identifiers or can apply to all SREs within the hierarchy. Multiple report
delivery destinations must be requested as a custom implementation.
l Custom—Customizing a standard hierarchy may be needed for many reasons including the
following:
n Using mid-level summary reporting
n Establishing additional funds transfer points
n Sending reports to additional endpoints
n Creating a VSS hierarchy that involves acquiring or issuing identifiers clearing through
multiple processors.
VSS Documentation
The following documentation is available:
l VisaNet Settlement Service (VSS) User’s Guide, Volume 1, Specifications
l VisaNet Settlement Service (VSS) User’s Guide, Volume 2, Reports
l VisaNet Settlement Service (VSS) Quick Look Cards
VisaNet Copy Request and Fulfillment Service (VCRFS) allows clients to request and deliver sales
drafts via electronic exchange of Request for Copy (RFC) messages among issuers and acquirers.
Note: RFC messages are no longer valid and will be returned as of October 2021.
VCRFS Overview
VisaNet Copy Request and Fulfillment Service (VCRFS) is an automated process that supports the
electronic exchange of Request for Copy (RFC) message-related information among issuers and
acquirers. VCRFS increases the efficiency of a client's back-office operations, reduces operating costs,
and improves customer service by facilitating the process of requesting and delivering sales drafts
between clients.
Participation in VCRFS is mandatory for all issuers and acquirers in all Visa regions.
VCRFS-Issuers
VisaNet Copy Request and Fulfillment Service (VCRFS) provides issuers with a complete set of
electronic functions that can make their back-office processing simpler and more efficient.
Issuers can:
l Send a Request for Copy (RFC) requesting automated fulfillment.
l Receive RFC advices.
l Receive automated fulfillments.
l Receive nonfulfillment messages.
l Route fulfillment and nonfulfillment details automatically to an imaging system.
VCRFS-Acquirers
VisaNet Copy Request and Fulfillment Service (VCRFS) offers acquirers a full complement of
electronic functions to simplify and enhance back-office processing.
Acquirers can:
l Receive Request for Copy (RFC) advices.
l Send automated fulfillments.
l Transfer fulfillments directly from imaging systems to client's host system.
l Send nonfulfillment messages.
VCRFS Description
VisaNet Copy Request and Fulfillment Service (VCRFS) provides both issuers and acquirers with a fast
and easy way to send and receive Request for Copy (RFC) transactions.
VCRFS enables clients to request and deliver copies of sales drafts among issuers and acquirers. The
issuer sends an RFC and the acquirer responds by sending a fulfillment or nonfulfillment message
through VROL.
cardholder dispute or fraud inquiry. The message must contain a code asking for an electronic
response to the request.
VCRFS enhances the message by adding a unique identification number for tracking purposes. It also
verifies that the acquirer can fulfill the request electronically. If the request is for a domestic
transaction in a Custom Payment Service (CPS) country (Brazil and the U.S.), it is validated by the
Enhanced Chargeback Reduction Service. The enhanced request is then delivered to the acquirer.
VCRFS also sends the issuer and acquirer an electronic advice to indicate that a request has been
initiated. These advices are delivered through VisaNet interchange to VROL, VIEW, or VIEW OnLine.
Upon receipt, the acquirer fulfills the Request for Copy.
VCRFS Benefits
VisaNet Copy Request and Fulfillment Service (VCRFS) not only reduces operating costs, but also
significantly improves a client's customer service by expediting the flow and timeliness of
information.
This service:
l Delivers copy requests and sales draft copies using BASE II Clearing and guarantees delivery
of copies.
l Gives clients the choice of hardware used to connect to the service.
l Scans the sales draft and sends the image, along with identifying data, through VROL (either
from merchant to requesting acquirer or from acquirer to issuer).
l Provides reports with VCRFS activity.
VCRFS Features
VisaNet Copy Request and Fulfillment Service (VCRFS) features include guaranteed delivery, fast
response time, efficient processing, comprehensive reports, and full customer support. The
implementation of VCRFS increases the efficiency of back-office operations, reduces operating costs,
and improves customer service.
l Guaranteed delivery—VCRFS eliminates the possibility that requests or fulfillments could be
lost in the mail because copy requests and fulfillments are delivered electronically. Each copy
request is assigned a unique identification number through VCRFS that follows it throughout
the request and fulfillment lifecycle and provides an audit trail that saves time and resources
in researching requests.
l Fast response time—The electronic delivery of fulfillments significantly improves response
time as compared to mail delivery. Acquirers receive requests faster and the time it takes to
deliver copies or nonfulfillment messages to issuers is quicker, which enables a faster
response to cardholder inquiries, resulting in improved cardholder service.
l Efficient processing—As an automated delivery mechanism, VCRFS positively affects back-
office operations through reduced float and lower processing costs. By shortening the time it
takes for issuers to receive fulfillments and resolve disputes, provisional credits remain in
cardholder accounts for less time, so float costs are lower. Processing costs are also reduced
because fewer manual resources are needed to process, track, and research requests.
l Full customer support—VCRFS participants have access to ongoing support from Visa. VCRFS
support is available to provide any information or assistance needed.
VCRFS-VROL
Visa Resolve Online (VROL) is a web-based service that enables issuers to create Request for Copy
(RFC) messages. When an RFC transaction is sent either from VROL or from a client's host-based
VisaNet connection, RFC advices (one for the issuer and another for the acquirer) are created and
delivered to VROL.
Issuers and acquirers see RFC advices in the work queues. Acquirers can use VROL to respond to RFC
advices by either fulfilling with a copy of the sales draft or sending a nonfulfillment message.
The Bulk SI Upload Request file contains dispute information that is sent to the opposing clients. The
issuer’s file contains outgoing RFC transactions. The acquirer’s file contains outgoing RFC fulfillments
and nonfulfillments.
The Bulk SI Download Response is generated automatically; however, it can be re-requested by a
Bulk SI Download Request. It contains a client's incoming Dispute Resolution forms and supporting
documentation.
l For an issuer, this contains incoming documents related to RFC fulfillments and
nonfulfillments, RFC advices, RFC rejects.
l For an acquirer, this contains RFC advices.
VCRFS-VisaNet
VisaNet is comprised of networks and systems, through which Visa delivers authorization clearing
and settlement services to clients.
For VisaNet Copy Request and Fulfillment Service (VCRFS), VisaNet provides:
l Delivery and validation of Request for Copy (RFC) messages between issuers and acquirers.
l Delivery of RFC advices to issuer and acquirer workstations.
l Support for the various routing options that allow VCRFS to facilitate client workflows.
VCRFS Requirements
Clients must define their business requirements for implementing VisaNet Copy Request and
Fulfillment Service (VCRFS). Visa works with clients to develop project plans and complete required
tasks for successful implementation.
BASE II issuers must change their host processing environments to support automated Request for
Copy (RFC) messages by setting the TC 52 (TCR 1, Position 39) with a value of 1.
Acquirers automatically have TCR 1, Position 40 populated with the value of ‘1’. Therefore, acquirers
do not have to do coding changes to their host environments.
VCRFS Fees
VisaNet Copy Request and Fulfillment Service (VCRFS) charges retrieval request and incentive request
fees to clients that use the service.
Retrieval Request Fees
Retrieval Request fees are fees paid by the issuer to the acquirer for each request made. VisaNet
collects and disburses the fees to both the issuer and the acquirer. The fees are determined and
settled during the central processing date (CPD) cycle in which the request is processed.
Incentive Fees
Incentive fees are fees paid by the issuer to the acquirer. VisaNet generates fees according to the
timeliness of an acquirer’s response to an RFC item that is non-U.S. domestic (where only one side is
in the U.S. or both parties are outside the U.S.). For U.S. Domestic, incentive fees are included in the
Interchange Reimbursement Fee of the actual TC 52 based on the request reason code.
Each fee is based on the elapsed time between the central processing date (CPD) of the retrieval
request and the CPD of the response. The shorter the response elapsed time for the response, the
higher the incentive fee.
VCRFS Charges
Visa assesses VisaNet Copy Request and Fulfillment Service (VCRFS) participants per-transaction
charges for the messages routed through VisaNet from their VCRFS endpoints.
Visa Resolve Online (VROL) is a web-based service that automates and simplifies the dispute
resolution process.
Information about VROL, including VROL service overview, features, enrollment, contact information,
and available client documentation, can be found via Visa Online (VOL) > Operations > Dispute
Resolution > Visa Resolve Online.
VROL Overview
Visa Resolve Online (VROL) enables clients to retrieve transaction information online, exchange
information electronically, send and receive financials and other types of dispute transactions, report
fraudulent transactions, manage exception file listings, submit arbitration and compliance cases, and
receive rulings online.
VROL helps clients manage Visa transaction disputes and prevent disputes from occurring. VROL is
designed to expedite information exchange and guide users through all stages of a dispute, from the
initial inquiry through final resolution.
Clients may choose to have dispute financials generated through VROL. VROL routes these as BASE II
financial transactions or as V.I.P. full financial transactions based on client configurations set up in
VROL. Clients may also choose to send dispute transactions from their host system directly to BASE II
or to V.I.P. as full financial messages.
Acquirers, issuers, and their processors in all Visa regions are required to use VROL to exchange
dispute-supporting documentation.
VROL Description
Visa Resolve Online (VROL) offers a set of user interface (UI) screens to manage the dispute process
and a set of systems interfaces (SI) to allow integration with the client's existing applications on their
host systems.
VROL is accessible through these interface alternatives:
l UI: Provides a set of UI screens that are accessible from a common web browser.
l Real-Time Systems Interface (RTSI): Allows custom system integration between a client's
system and VROL through a set of real-time web services.
l Bulk Systems Interface (Bulk SI): Uses one of Visa's secure file delivery services.
The UI is the quickest and simplest interface to implement because it accesses VROL over an existing
internet connection maintained by the client, which means there is no in-house system customization
required.
VROL is accessible through a link on the main page of each regional Visa Online (VOL) website. Each
user must have a valid VOL user ID that entitles them to access VROL. Clients must log in and be
authenticated by VOL before accessing VROL.
The Visa Administrator or Client Site Administrator grants VROL users access to specific features
based on their assigned roles as determined by the client's region. Details about each user and their
roles are maintained in the user profiles.
VROL Features
Visa Resolve Online (VROL) provides a number of key features that automate and simplify the dispute
resolution process. The use of these features is limited to the interface alternative selected by the
client.
Retrieve and View Transaction Information
VROL enables clients to create a Transaction Inquiry (TI) to search Visa’s databases for original
authorization and settlement transaction information. Clients can obtain a history of activity for an
account through the UI for fraud reporting and exception file listing transactions. Client staff can
make inquiries about cardholder or merchant transactions and receive enough detailed information
to help determine whether or not there is a dispute.
For merchants subscribed to the Order Insight service, digital receipts are available for transaction
inquiries on both transactions processed by Visa and not processed by Visa.
Exchange Information Electronically
VROL automates the exchange of documentation and information, to improve and speed up the
dispute process. Dispute resolution and imaging can be completed online by the issuer with
information from the cardholder and then submitted to the acquirer electronically.
Imaging is the function that adds scanned documents to case folders or attaches them to
questionnaires as supporting documentation, eliminating the mailing and tedious matching of
documentation.
Manage Work Flows
VROL provides work queues and reporting to manage and track cases. This process helps clients
reconcile the delivery of the questionnaire and any attached documentation with the actual clearing
of a dispute financial or dispute response financial.
VROL provides basic user, billing, processing, reconciliation, and statistical reports that are available
for online display, print, or as data files for export to other applications.
Report Fraud Transactions
VROL enables clients to report fraudulent transactions to Visa. Fraud disputes deal with issues related
to the compromise of account data, for example, stolen card numbers.
Manage Exception File Listings
VROL enables issuers to manage exception file listings including querying the exception file, creating
new exception file listings, updating or deleting existing listings, and repairing rejects.
Facilitating Rapid Dispute Resolution
Enables issuers to address cardholder disputes or facilitate an expedited resolution to resolve the
dispute before entering into a dispute process.
Processing Disputes
The dispute process allows issuers to submit one or more transactions for the correction of liablility
as per the Visa Core Rules and Visa Product and Service Rules.
Dispute Pre-Filings
Dispute pre-filing is used to refer to dispute-related Pre-Arbitration or Pre-Compliance
questionnaires found in VROL. Clients can initiate Pre-Filing questionnaires in VROL by continuing a
dispute from within an existing case or by initiating a Pre-Compliance from TI. The user must give a
reason for initiating the Pre-Filing. The opposing party will send a Pre-Filing response, either
accepting full or partial liability or continuing the process by declining the Pre-Filing.
Dispute Case Filings
A client files dispute Arbitration and Compliance cases with Visa via VROL. This is used when clients
have not been able to resolve a dispute without Visa's involvement.
Process Financial Transactions
VROL enables clients to create dispute financial and dispute response financial transactions and
corresponding reversal transactions to BASE II. This capability eliminates the need for clients to enter
the financial transaction and original questionnaire in separate applications.
Financial transactions created in VROL that are rejected by BASE II can be corrected in VROL.
VROL Requirements
Visa Resolve Online (VROL) clients must select the interface alternative and network connectivity that
best meets their requirements. To implement VROL, there are several network and hardware and
software requirements that clients must fulfill depending on the interface alternatives and network
connectivity option they have selected. There are other requirements including User ID and Routing
ID.
VROL distinguishes between issuers, acquirers, and dual organizations. Clients who have separate
issuer and acquirer organizations must have two Visa Online (VOL) user IDs to access VROL, one as
an issuer, the other as an acquirer. Clients in a dual organization need only one VOL user ID.
The VROL Routing ID (RID) is used by VROL to uniquely identify a client or processor organization
and by BASE II to route transactions.
Custom Payment Service (CPS)/ATM is an incentive program that provides accurate settlement and
improved management of cardholders' accounts through better matching of messages, from
authorization through clearing, using a unique transaction identifier (TID).
CPS Overview
Custom Payment Service (CPS) ensures more timely delivery of clearing records by acquirers and
reduces exception item processing by improving transaction integrity and lifecycle control.
Custom Payment Service (CPS) is available to clients in all Visa regions.
CPS Description
Custom Payment Service (CPS) is a set of special transaction processing requirements that help
clients reduce fraud and exception item processing costs by providing features such as improved
transaction integrity and lifecycle control. CPS supports domestic POS transactions and international
ATM transactions with custom rate incentive programs for different markets.
CPS/ATM-Qualified
International ATM transactions that meet Custom Payment Service (CPS)/ATM requirements in BASE
II are considered CPS/ATM-compliant and the acquirer receives the Tier II cash disbursement fee.
l Authorization Characteristics Indicator (ACI) equals E.
l Requested Payment Service (RPS) equals 9.
l Validation code in authorization message and clearing record match.
l Clearing timeliness equals 3 calendar days or less.
l Amount tolerance factor is met. the amount submitted in BASE II must be equal to or less
than the amount authorized.
Note:
Full Service ATM acquirers’ technical processing of international ATM transactions
automatically qualifies for CPS/ATM and Tier II requirements; however, Full Service acquirers
will need to qualify and meet the CPS/ATM business requirements in order to comply with
Visa Core Rules and Visa Product and Service Rules.
CPS Benefits
Custom Payment Service (CPS) is a set of special transaction processing requirements that help
clients reduce fraud and exception item processing costs by providing features such as improved
transaction integrity and lifecycle control.
CPS supports domestic POS transactions and international ATM transactions with custom rate
incentive programs for different markets.
5. The acquirer submits a clearing message to BASE II with a Requested Payment Service (RPS),
which specifies CPS/ATM. The clearing transaction contains the ACI, the TID, and the
validation code received from V.I.P. with the authorization response.
6. By regenerating the validation code, BASE II validates that the key authorization fields
contained in the clearing transaction match those sent in the authorization request and in the
CPS fields received in the outgoing response. BASE II applies edits to ensure that the
transaction qualifies for CPS/ATM.
VisaNet then forwards the transaction to the issuer with the ACI, the TID, and the RPS (if the
issuer participates in CPS/ATM).
The issuer uses the TID to match the clearing transaction to the authorization.
CPS Clearing
Custom Payment Service (CPS) uses an authorization message followed by a BASE II clearing record.
All Visa and Plus international ATM transactions using the CPS ATM Service must be authorized
through the V.I.P. system and cleared through BASE II.
Each CPS/ATM clearing message must include the transaction identifier (TID), an authorization
characteristics indicator (ACI) with the value E, the validation code from the authorization response,
and key CPS/ATM fields used to develop the validation code. All authorization requests must have
been approved and the clearing message submitted within three calendar days from the transaction
date.
Additionally, the clearing transaction must include the acquirer's request for the CPS/ATM fee
through the use of the Requested Payment Service (RPS). The RPS value 9 indicates that the
transaction complies with the CPS/ATM authorization and clearing qualification rules.
To qualify a transaction for CPS/ATM, V.I.P. performs a validation code check to ensure that key
authorization and clearing data elements are identical. A successful validation confirms that the
transaction has been properly authorized.
Authorization vs. Clearing Amounts
Authorization amounts must be equal to (but can be greater than) their clearing amounts. If the
source amount in the TCR 0, BASE II Draft Data, is equal to or less than the authorized amount in the
TCR 5, Payment Service Data, BASE II allows the transaction to be eligible for the CPS/ATM Tier II rate.
This processing supports misdispense transactions.
Reclassified Transactions
BASE II reclassifies transactions that do not meet the authorization-related edits for CPS/ATM as non-
CPS transactions. BASE II updates the ACI to X, indicating that the transaction does not qualify for
CPS/ATM. If a transaction fails to qualify for CPS/ATM, VisaNet applies non-CPS cash disbursement
fees.
Non-qualified CPS ATM transaction under the 3-calendar-day limit may be returned to the acquirer
for fixing and resubmission. The acquirer does not receive the international cash disbursement fee
for returned CPS ATM non-qualified transactions.
Delivering the Transaction to the Issuer
If the issuer participates in CPS/ATM, a TCR 5 record is included as part of the draft data. This record
includes the TID.
Special ATM Handling Fee
Visa charges a special USD$5 handling fee for international ATM transactions that are not submitted
for CPS/ATM consideration or that fail to meet CPS/ATM fee edit criteria. Visa does not charge the
fee on a dispute response financial and does not return it to the acquirer on a dispute financial. The
fee appears on the monthly Integrated Billing statement in addition to any other special ATM
handling fees, such as that for submitting a transaction for clearing after the 3–calendar-day limit.
Data Requirements for Transaction Processing
This table identifies key Custom Payment Service (CPS) fields and explains how the authorization
fields are carried forward by the acquirer to populate the related fields in the BASE II records. It also
shows which key CPS/ATM fields are used to develop the validation code.
n/a n/a
n/a n/a
Transaction Identifier
All transactions contain a TID in the TCR 5. V.I.P. assigns a TID to all transactions at the time of
authorization. BASE II assigns a TID to all transactions.
Issuer processing centers receive the TCR 5 in incoming original ATM cash disbursement transactions.
An issuer receiving the TID is able to better manage cardholders' open-to-buy balances by matching
authorization and clearing records. If the issuer receives the TID in the TCR 5, it must retain it and
return it in subsequent dispute financial.
CPS Requirements
In order to use Custom Payment Service (CPS), issuers and acquirers must meet the business and
technical qualifications.
Issuers pay a fixed disbursement fee to the acquirer for each approved international Visa or Plus ATM
cash disbursement. The acquirer receives an ATM cash disbursement fee if the transaction meets all
the requirements for Tier II qualification.
Acquirers must have completed the necessary service certifications, demonstrating business and
technical qualifications. Following successful certification, qualification flags are set in the VisaNet
system.
This table displays the business and technical qualifications for Tier II fees.
– Reversal processing
– No expiration date editing
l Comply with acquirer quality service levels
l Comply with customer account selection option standards
Technical Acquirer must participate in Full Service ATM processing or meet CPS/ATM standards on
each V.I.P. authorization message and BASE II clearing record:
l V.I.P.
– Match authorization and clearing message data (account number, account selection
processing code, transaction amount, acquirer institution ID, merchant country code,
and currency code)
– Provide payment service fields, transaction identifier, validation code, authorization
characteristics indicator, and required payment service fields
– Supply ATM name and location fields
– Process authorization through VisaNet if transaction cleared through VisaNet
– Clear transaction within three days
If an ATM acquirer does not meet the Tier II standards, Visa may, at its discretion, remove the ATM
acquirer from the Tier II level.
Custom Payment Service (CPS) acquirers and issuers must be certified to send and to receive CPS-
specific fields. For international and intra-regional CPS/ATM transactions, participation is mandatory.
For domestic transactions see your Visa Representative for domestic requirements by region.
Tier I requirements for acquirers are as follows. Acquirers must have:
l Authorization and clearing processing through the same network
Tier II requirements for acquirers are as follows. Acquirers must:
l Meet Tier I requirements
l Participate in Full Service ATM processing or, for dual-message acquirers, participate in the
CPS/ATM Service.
CPS/ATM Documentation
The following documentation is available:
l V.I.P. System BASE I Processing Specifications
l VisaNet Authorization-Only Online Messages Technical Specifications
l Full Service ATM Online Messages Processing Specifications (International)
l Full Service ATM Online Messages Technical Specifications
l V.I.P. System SMS Processing Specifications (U.S.)
l Visa Global ATM Member Guide
Custom Payment Service (CPS)/POS is a series of payment services that are customized to serve the
needs of distinct merchant segments for point-of-sale (POS) transactions.
CPS/POS Overview
Custom Payment Service (CPS)/POS accommodates different merchant procedures and decreases
fraud losses and operating expenses associated with each transaction. CPS/POS increases Visa client
profitability by reducing client operating costs, by improving risk management techniques, and by
increasing client revenues through increased card usage.
CPS/POS transactions can be processed as dual messages through V.I.P. and BASE II.
CPS/POS is available to clients in the U.S. region and Brazil.
Note:
United States (U.S.) participants should refer to the U.S. Interchange Reimbursement Fee (IRF)
Rate Qualification Guide.
CPS/POS Description
Custom Payment Service (CPS) is a set of special transaction processing requirements that helps
clients reduce fraud and exception item processing costs by providing features such as improved
transaction integrity and lifecycle control. Custom Payment Service (CPS) acquirers must submit
authorization messages through the V.I.P. system and the clearing transaction through the BASE II
system.
This service description describes the CPS/POS incentive program processing requirements for card-
present (CP) and card-not-present (CNP) transactions. This service description applies only to non-
U.S. participants, and only for domestic national transactions. The national market covered is Brazil.
Brazil
CPS/POS Qualifications
A transaction must qualify for a Custom Payment Service (CPS)/POS program in its national market
to receive authorization-related chargeback protection. It must then meet additional requirements to
qualify for an applicable CPS rate.
All CPS/POS clearing transactions must contain the TID, the ACI, and the validation code from the
authorization response. For transactions with multiple authorizations, with an authorization reversal,
or with both, these data elements must be identical to those contained in the first authorization
response.
The clearing transaction must include the acquirer's request for a specific CPS/POS program using
the RPS field. The RPS value indicates that the transaction complies with the set of authorization and
clearing qualification rules for the CPS program requested.
To qualify a transaction for any CPS/POS program, a validation code check ensures that certain
authorization and clearing data elements are identical. A successful validation confirms that the
transaction has been properly authorized.
CPS/Retail, including Petrol Clearing amount must equal the authorization amount.
CPS/Retail, Restaurant Clearing amount must be equal to or no greater than 20% of the authori
zation amount.
Note:
After October 2007, Brazil eliminated CPS fees but retained CPS lifecycle processing.
1 Clearing timeframe measured from the date of goods sipment, checkout, or return date, as opposed to the authorization date.
In calculating clearing times, the transaction date, BASE II CPD, Sundays, and specific holidays are not
included. Holidays depend on the national market.
CPS/POS Benefits
Custom Payment Service (CPS)/POS helps clients to reduce fraud and exception item processing
costs.
For acquirers, CPS protects against authorization-related chargebacks by requiring the authorization
request to contain certain key information that might not otherwise be present to provide a more
complete picture of the transaction conditions and to help validate cardholder authenticity.
For issuers, CPS increases risk control and improves account balance management. Issuers can
accurately match a transaction's clearing and authorization messages using a unique transaction
identifier (TID) that is assigned by the Visa Integrated Payment (V.I.P.) System.
5. The acquirer submits a clearing message to BASE II with a value in the Requested Payment
Service (RPS) field, which specifies the CPS program desired. The clearing transaction also
contains the ACI, the TID, and the validation code received from V.I.P. with the authorization
response.
6. BASE II validates that the key authorization fields in the clearing transaction match those
used in the authorization message by recalculating the validation code. BASE II applies edits
to ensure that the transaction qualifies for the requested CPS program.
The issuer uses the TID to match the clearing transaction to the authorization.
CPS/POS Requirements
Custom Payment Service (CPS)/POS testing requirements are generally the same for the different
national markets. Clients can contact their Visa representatives to make arrangements for testing.
CPS sets clearing data requirements common to all CPS/POS transactions. Additional requirements
specific to each CPS/POS program are listed in the section describing that particular program.
All clients in a CPS country must participate in CPS.
All Custom Payment Service (CPS)/POS transactions must have:
l A valid reimbursement attribute (RA) for the requested CPS/POS program.
l Valid combinations of the following for CPS/POS programs:
n Requested payment service (RPS) field and authorization characteristics indicator (ACI)
n Requested payment service (RPS) field and cardholder ID method
n Requested payment service (RPS) field, authorization characteristics indicator (ACI), POS
entry mode code, and reimbursement attribute (RA)
n Requested payment service (RPS), authorization characteristics indicator (ACI), and
transaction code qualifier (TCQ)
Brazil
2 Account Number
4 Authorized Amount
38 Authorization Code
62.23 Product ID
1 If the specified subfield is not present, V.I.P. substitutes the default value, which must be provided in the clearing transaction sent
to BASE II.
Merchant Category Code (MCC) TCR 0, positions 133–136 Must be same as in authorization.
Requested Payment Service (RPS) TCR 0, position 145 A for Retail including Petrol
B for Restaurant
1
Authorization Date TCR 5, positions 5–19 In transaction identifier
Central Processing Date (CPD) TCR 0, positions 164–167 Within 2 days of purchase date
only through 10/07
Authorization Currency Code TCR 5, positions 32–34 Must be the same as Source Currency
Code.
CPS/POS Documentation
The following documentation is available:
l BASE II Clearing Data Codes
l V.I.P System BASE I Processing Specifications
l VisaNet Authorization-Only Online Messages Technical Specifications
l PaymentService 2000 Technical Specifications—Brazil (DS-941075)
l U.S. Interchange Reimbursement Fee (IRF) Rate Qualification Guide
l Visa International VisaNet Merchant Data Standards Handbook
The VisaNet Chargeback Reduction Service (CRS) is a worldwide service designed to reduce client
costs associated with dispute processing. As part of BASE II Clearing, this service accesses
information that is readily available to Visa, yet time consuming for clients to research.
CRS Overview
Chargebacks are transactions issuers return through interchange to acquirers. A chargeback results
when the presentment of a sales draft, cash advance, debit, or credit transaction is disputed by the
customer or examined by the issuer and found to be improper.
Chargeback Reduction Service (CRS) is a function of BASE II Clearing and is mandatory for all Visa
clients.
CRS Description
Original purchase and cash transactions entered into interchange through the Edit Package at the
acquirer’s processing center are not affected by the service until received at the VisaNet Interchange
Center (VIC). Invalid drafts are returned to the acquirer’s processing center, lessening chargebacks.
At the issuer’s processing center, chargeback transactions pass through Chargeback Reduction
Service (CRS) validation during Edit Package processing to ensure that they reflect the processing
rules governing minimum amounts, client message text, chargeback reason codes, and number of
presentments. Rejected transactions are prevented from entering into BASE II interchange at the VIC.
At the VIC, CRS evaluates sales drafts and chargebacks and inserts status indicators for the validation
process. Availability of this information helps issuers and acquirers to substantially reduce research
time and potential chargebacks.
CRS validation does not take place if any data element needed to determine the status of the floor
limit, Visa card pickup bulletin, or authorization code is missing from the transaction. BASE II Clearing
applies the “validation not performed or insufficient information” indicator code to the transaction.
Note:
The floor limit, bulletin, and authorization indicators edits apply only to original sales drafts,
not their second presentments.
CRS Benefits
Chargeback Reduction Service (CRS) provides many benefits to acquirers and issuers in handliing
chargebacks.
Acquirer Benefits
With VisaNet Chargeback Reduction Service (CRS), acquirers receive additional information through
BASE II to validate chargebacks and Request for Copy (RFC) service messages sent by issuers.
The service automatically returns some invalid, authorization-related chargebacks to issuers on
behalf of acquirers, thus eliminating the acquirer’s research and processing time for these
chargebacks.
Issuer Benefits
With VisaNet Chargeback Reduction Service (CRS), issuers receive additional information through
BASE II to assist in making chargeback decisions. With this data, issuers are able to prevent
chargebacks, as well as make better-informed chargeback and representment decisions with lower
research costs.
The service automatically returns some invalid, authorization-related sales drafts to acquirers on
behalf of issuers, thus eliminating the issuer’s research and processing time for these sales drafts.
BASE II provides the Fraud Reporting System (FRS) to help clients report, track, and analyze
fraudulent transactions.
FRS Overview
Fraud Reporting System (FRS) consolidates fraud information, helping clients detect fraud patterns
and reduce losses. Participation in FRS is mandatory for issuers and for acquirers.
Fraud reporting by individual clients protects all clients from excessive losses due to fraudulent
transactions. Visa consolidates worldwide fraud information to detect fraud patterns and develop
new countermeasure programs. Visa works with clients, law enforcement agencies, and government
agencies to investigate and curtail fraud sources.
Clients can use Visa Resolve Online (VROL) to report fraudulent transactions to FRS. See Visa Resolve
Online Member Implementation Guide.
Visa offices use fraud information for:
l Fraud trend analysis.
l International Risk Management (IRM) risk program performance tracking.
l Management fraud activity and fraud summary reports.
FRS Description
The Fraud Reporting System (FRS) offers clients a convenient, electronic way to report and monitor
fraud activity.
Fraud occurs when an individual who is not the cardholder or designee uses a card or its account
number to obtain goods or services without the cardholder’s consent. Fraud also occurs when a card
is obtained through misrepresentation of identification or financial status.
The Fraud Advice transaction (TC 40) transmits information about fraudulent transactions to and
from clients.
The TC 40 record comprises four transaction component records (TCRs). Use of TCRs 0, 1, 2, and 3
depends on fraud reporting requirements based on specific programs, regional initiatives, or both.
FRS Reports
Whenever fraud transactions are submitted to the Fraud Reporting System (FRS), fraud reports are
received that verify the status of the client's reporting. The Fraud Activity Reports and Fraud
Summary Reports list reported fraud transactions (additions, changes, deletions, and reactivations)
that were correctly submitted and applied to the Visa Fraud Master File. The reports also list
transactions with data errors, processing errors, or both.
FRS Requirements
Participants must be connected to VisaNet to use Fraud Reporting System (FRS) and must be able to
create TC 40 fraud advices.
FRS Testing and Certification
Certification is required in some Visa regions. Visa, however, encourages all participants to be
certified before using the service. Clients can check with their Visa representative for certification
requirements.
The VisaNet Certification Management Service (VCMS) provides testing and certification assistance
for FRS participants. Clients can contact their Visa representative to make the arrangements.
FRS Service Monitoring
Service (compliance) monitoring applies to FRS; however, the process varies according to region.
Service participants can contact their Visa representative for information about service monitoring.
FRS Planning and Implementation
Visa issuers and acquirers must comply with the fraud reporting rules as defined in the Visa Core
Rules and Visa Product and Services Rules.
FRS Documentation
The following documentation is available:
l Fraud Reporting System (FRS) User's Guide
l Member Fraud Control Manual
l Visa Core Rules and Visa Product and Services Rules
Visa Issuers’ Clearinghouse Service (ICS) is a risk management tool that can assist bankcard issuers in
reducing application and identity fraud and credit losses. Visa ICS provides significant value over
credit bureau data and other application risk management tools.
ICS Overview
Visa Issuers’ Clearinghouse Service (ICS) provides information that issuers use to identify fraudulent
or questionable bankcard applications. The system also responds to queries on the creditworthiness
of current cardholders and allows issuers to add reports of fraud and unauthorized use to the ICS
database. Visa ICS reporting is required for all issuers.
Visa ICS is a component of Visa Advanced ID Solutions, a set of application risk tools that also
includes:
l ID Analytics ID Score Plus
l Fraud Intelligence by eFunds
l Debit Report by eFunds
Visa ICS is used by issuer management, supervisory, and technical personnel in the U.S.
The objective of the service is to provide the issuer with incremental data to increase profits by
preventing and reducing losses due to credit and fraud risks. ICS resources include:
l Information about application activity and fraudulent card use reported by all issuers.
l Alerts identifying invalid or questionable data.
l Bankruptcy alerts for new applicants.
l Retroactive alerts that are generated when data from a previously submitted transaction
matches a new bankruptcy filing or meets the thresholds for excessive application, fraud, or
unauthorized use activity.
l Statistics for developing fraud-loss control programs through the identification of fraudulent
activity patterns.
Visa ICS is part of a broader set of fraud mitigation tools called Visa Advanced ID Solutions and the
Visa Advanced ID Suite (VAIS) that enhances risk protection by providing broader risk coverage. As
part of VAIS, Visa ICS has partnered with eFunds Corporation to provide Fraud Intelligence™ by
eFunds, a tool that allows Visa clients access to Demand Deposit Account (DDA) fraud information
including deposit account fraud closures associated with social security numbers within the past five
years, addresses within the past five years, and social security numbers within the past five years
and/or associated with an address within the past 180 days.
ICS Description
Visa Issuers’ Clearinghouse Service (ICS) is a nationwide, centralized, shared database that contains
information on Visa and MasterCard credit card applicants, incidents of fraud, unauthorized use,
bankruptcy filings and other questionable data. The database was jointly developed by Visa U.S.A.
and MasterCard International, Inc. with guidance from U.S. issuers.
ICS Database
The Visa Issuers’ Clearinghouse Service (ICS) database is a collection of different databases
containing information on Visa and MasterCard applicants nationwide.
A separate database stores information on each of the three data elements tracked by ICS—Social
Security Numbers (SSNs), addresses, and telephone numbers. The system also includes a history
database that counts the number of times each of these data elements appears on Visa and
MasterCard credit card applications. Databases that track documented fraud reports and bankruptcy
petitions are also included in the history database.
The database is compiled from a number of nationwide sources daily. Specific components of the
data collection and updating process involve issuers, third-party sources, and Bankruptcy Retrieval
Services.
l Visa ICS Issuer Data—Current data in Visa Issuers’ Clearinghouse Service (ICS) on credit card
applications comes from issuers that are required to report the Name, SSN, address, and
telephone number for all of their credit card applications, including applications that are
declined and all unauthorized use or fraud at the account level with and without a loss.
l Visa ICS Third-Party Sources—The Social Security Administration supplies Visa Issuers’
Clearinghouse Service (ICS) with files on valid and invalid SSNs. These files contain
information about SSNs of deceased persons and currently unassigned numbers. The U.S.
Postal Service and other data sources provide information on valid and questionable
addresses and telephone numbers.
l Visa ICS Bankruptcy Retrieval Services—The Bankruptcy Retrieval Services (BRS) sends Visa
Issuers’ Clearinghouse Service (ICS) information about every bankruptcy petition filed in the
United States. This information is collected daily from most U.S. courts.
ICS Transactions
The process of sending an application, inquiry, or fraud report to Visa Issuers’ Clearinghouse Service
(ICS) is generally referred to as an “add transaction.”
This table shows the five basic types of add transactions.
Add Inquiry Inquire about a current cardholder or applicant for a debit card account.
Add Fraud Report a fraudulent application or other incident of fraud or unauthorized use.
Issuer
Transactions
Responses
BASE II BASE II
Endpoint/ Clearing &
Processor Settelement
Third-Party
Source
Direct
Dedicated
ICS Database Client
Files Connections
ICS Database
Social Address
Security Files
Number Files
Telephone History
Files Files
to ICS. A count of “2” means that the number was reported twice, either by the same issuer or by two
different issuers. Similar counts are kept for address and telephone number occurrences.
ICS monitors the number of thresholds for each data element to determine how to respond to a
transaction. ICS is not a relational database. Each data element is matched individually. This allows
issuers to see patterns that might not be visible at nationwide credit bureaus. For instance, an alert
returned with a count of 1 tied to the applicant’s social security number in the last 30 days and a
count of 30 triggered by the address in the last 30 days may indicate a mail drop used by a fraud
ring..
The counts and record data are retained by ICS from one or four years depending on type of activity:
l Application data is retained for one year.
l Fraudulent applications and unauthorized use reports are retained for up to four years
depending on the type of unauthorized use.
ICS Outputs
After processing issuer transactions, Visa Issuers’ Clearinghouse Service (ICS) returns a response.
An overview of ICS reporting is shown in the ICS Reporting figure.
ICS Reporting
Issuer Issuer
Application Data Application Data
Issuer ICS ICS Reports
Database
Files Solicited
Reports
Result from
Issuer
Transaction
l Invalid Response—Indicates that one or more issuer transaction data elements are invalid
due to an issuer input error. ICS returns the transaction with related invalid codes.
l Confirmation—Indicates that all issuer transaction data elements are valid, none of the
information triggered an alert, and the transaction was successfully processed. A
confirmation is sent only if the issuer elects to receive Confirmation reports.
Fraud Investigation
ICS responses help issuers identify possible patterns of fraudulent card use. For example, the issuer
may want to question lost and stolen card claims if the cardholder has a history of reporting other
issuers’ cards as lost or stolen. This information may alert an issuer to investigate and prosecute
cases of fraud. ICS may reduce losses by alerting issuers to potential problems.
ICS Requirements
Issuers can use the Options Selection Form to customize Visa Issuers’ Clearinghouse Service (ICS)
services, or accept ICS default services, thresholds, and time parameters. Options used to report to
ICS may be set differently for each issuing BIN, market segment, or both.
An Options Selection Form is available from Visa Customer Service representatives. The form can be
completed before implementing ICS to set options or after implementing to change options. Issuers
that do not select options prior to implementation will receive the default values.
Note:
Issuers must check with their third-party processor’s representative before selecting their ICS
options to ensure that each option is supported by the processor. New issuers may need to
allow three to four months to prepare for implementation of ICS.
ICS Documentation
The following documentation is available:
l Issuers’ Clearinghouse Service User’s Manual
l Issuers’ Clearinghouse Service User’s Training Guide
l Issuers’ Clearinghouse Service Description
l Issuers’ Clearinghouse Service Prescreen Handbook
l Issuers’ Clearinghouse Service ICSDirect User’s Guide
The Cross-Border Acquiring Service allows acquirers to expand their markets outside their own
countries while receiving the benefits of domestic interchange rates except where local laws or Visa
regulations prohibit the practice.
Cross-Border Issuing permits issuers to use a single new or existing Visa issuing BIN or an account
range within an issuing BIN to issue cards in one or more countries or currencies. Clients have the
option to license an issuing BIN to be used for Cross-Border Issuing or to use an existing issuing BIN.
Account ranges from the Cross-Border Visa issuing BIN can be set up to issue cards in different
countries.
l Directly issuing the Cross-Border cards and performing all the processing of the Cross-Border
card transactions.
l The Direct issuer identifying a funds transfer for the Cross-Border account range.
The Visa regional implementation group will work with the client to establish parameters in the
VisaNet systems for authorization, clearing, and settlement.
Project Initiation
Clients who want to issue cards under Cross-Border Issuing must participate in Visa International's
Multinational Program Administration (MPA).
The VisaNet Certification Management Service (VCMS) for BASE II enables client and endpoint staff
to test their BASE II software applications, transaction formats, and VisaNet data transmissions. The
service helps identify and fix potential problems before activating new or enhanced services into
production.
BASE II Clearing system uses embargo blocking to block U.S. client transactions in countries where
U.S. government regulations prohibit U.S. transactions.
If the transaction originated in an embargoed country, the acquiring bank does not get paid. For
example, a U.S. cardholder visiting Iran makes a credit card purchase that is not authorized because
the merchant is not linked to VisaNet. When the transaction is submitted by the merchant’s acquirer,
BASE II determines it occurred in a country on the embargoed list and was made with a U.S. client-
issued card, and, if this is the case, returns the transaction to the acquirer.