RESUME Pradnya Taral 010524

RESUME Pradnya Gautam Taral
Kolhapur, Maharashtra
[email protected] | 9130644720
www.linkedin.com/in/pradnya-taral
Career Objective:
Seeking a challenging IT career to leverage 2.5 years of experience, driving innovation, and collaborating with
talented teams. Committed to personal growth, organization growth and achieving excellence.
Primary Skills:
• 2.5 years of experience in ServiceNow IT Service Management Application.
• Outstanding Working Experience of ServiceNow Development in Service Catalog, Notification, Reports, Update
Set, Import Set, User Administration, Service Level Management, Record Producer, Order Guide, Events,
Schedule Job, Application and modules, Tables, Customized form, Transform map, ACL.
• Excellent working in scripting on ServiceNow platform with UI policy, UI Action, UI Script, Client Script, Catalog UI
Policy, Catalog Client Scripts, Data policy, Script include, Business Rules, Workflow.
• Sound knowledge of Glide API like Glide-Record, Glide-System, Glide-Ajax, Glide-Aggregate, Glide-User, and
Glide-Form etc.
• Strong problem-solving ability and handling deliverables.
• Excellent communication and analytical skills.
• Regularly perform day-to-day administration tasks within the ServiceNow.
Certifications:
Mainline Certificates
• ServiceNow Certified System Administrator.

• ServiceNow Certified Application Developer.
Micro-Certificates
• Micro-Certification - Welcome to ServiceNow

• Micro-Certification - Automated Test Framework
• Micro-Certification - Flow Designer
• Micro-Certification - Service Portal
• Micro-Certification - Predictive Intelligence
• Micro-Certification - Integration Hub
Other Certification
• German A1 Certified
Professional Experience:
Name of Company T-Systems ICT India Pvt. Ltd
Location Pune, Maharashtra
Period 27/12/2021 - Present
Role Associate Consultant
Project Overview:
Project Name Do It Now (DIN)
Project Type Development and Support
Role ServiceNow Developer
Team Size Around 120
Duration 27/12/2021 - Present
Project Summary • Do It Now (DIN) is an Internal Project of T-Systems which provides solutions to follow
best practices and guidelines provided by ITIL and ServiceNow to deliver ITSM Service
Offerings for example Service Catalog Management, Incident Management, Problem
Management, Change Management, Service Request Management and other
services.
• T-Systems Connector is an application available on ServiceNow Store which Connect
a ServiceNow instance to the T-Systems internal Enterprise Service Bus.
• This project is live from 2019 and the team of passionate individuals that take pride in
building high quality, usable, innovative products and provide best in class service to
the Customers/Partners.
Responsibilities:
• Developed Catalog items, Catalog Categories and Variable Set.
• Worked on Catalog Client Scripting, Catalog UI Policies, and Catalog UI Actions.
• Involved in customization of forms for various ServiceNow applications.
• Worked on Sections, and Form Design Configurations.
• Experience working on Client Script, Script Include and Business Rules.
• Moving code from lower environment to higher environment using Update Set.
• Created Transform maps to import data through import set.
• Having good experience working with the Workflows and Flow Designer.
• Worked on Incident Management and Service Request Management.
• Perform day-to-day administration tasks on the ServiceNow platform.
• Worked on Development of Views, Sections, and Form Design Configurations.
• Defining and Implementing Service-Level Agreements, Email Notifications, and Reports.
• Performed core configuration tasks including business rules and client scripts.
• Worked on Glide API like Glide-Record, Glide-System, Glide-Ajax, Glide-User, and Glide-Form.
• Proficient in configuring and managing Notifications within the ServiceNow platform.
Educational Summary:
Bachelor of Engineering | Computer Science| 2021 | 7.53 SGPA
· College Name: Dr. D.Y. Patil College of Engineering, Ambi.

· University: Savitribai Phule Pune University.
Diploma in Computer Engineering | 2018 | 68.75%
· College Name: Dr. Bapuji Salunkhe Institute of Engineering and Technology, Kolhapur.
· Education Board: Maharashtra State Board of Technical Education
Secondary Education | 2015 | 83.80%
· School Name: Late. Rajendra Vidya Mandir English Medium School, Halondi.
· Education Board: Maharashtra State Board of Secondary and Higher Secondary Education, Pune.
Personal Information:
Date of Birth 06th July, 1998
Gender Female
Marital Status Unmarried
Hobby Dancing
Strengths Adaptable, Discipline, Reliable
Father name Gautam Uttam Taral
Mother name Prabhavati Gautam Taral
Languages English, Hindi and Marathi
Address Samrat Ashoka Nagar, Near Buddha Vihar, Mouje Vadgoan, Kolhapur-416122.
Declaration:
I hereby declare that all the above-mentioned information given by me is true and correct to the best of my
knowledge and belief.
Date: Pradnya Taral

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RESUME Pradnya Gautam Taral

• ServiceNow Certified System Administrator.

• Micro-Certification - Welcome to ServiceNow

· College Name: Dr. D.Y. Patil College of Engineering, Ambi.

Diploma in Computer Engineering | 2018 | 68.75%

Secondary Education | 2015 | 83.80%

Date: Pradnya Taral

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