Kamljeet Kaur CV 2131

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Kamljeet Kaur

PROFESSIONAL SUMMARY
Detail-oriented mail team member versed in receiving, sorting and
dispatching parcels. Highly organised in managing mail movements and
thorough in maintaining documentation. Strengths include time
management, multitasking and focus on efficiency.

WORK HISTORY
CONTACT Assistant branch Post Master cum office admin 06/2020 - Current
India Post GDS (gramin dak sevak) - India
+91 88470 90374 • Produced and distributed monthly reports using Excel knowledge,
enabling improved business analysis.
[email protected]
• Accurately executed secretarial tasks, maintaining smooth
administrative operations.
• Processed invoices and financial data with strong eye for detail.
SKILLS
• Answered high-volume daily telephone and email enquirers, minimizing
• Mail labelling techniques correspondence backlogs.
• Application support • Answered high-volume daily telephone and email enquirers, minimizing
• Postal orders correspondence backlogs.
• Complaint handling • Managed database to maintain updated records and accuracy.
• Postal distribution methods • Registered visitors, guests and contractors upon arrival, providing
• Mail processing equipment access passes.
• Postal rates knowledge • Worked to facilitate positive, productive working environments
• Automated sorting through reliable administrative support.
• Mail management • Organised filing systems and maintained records and documentation in
• Shipping procedures knowledge alignment with company policies and data security protocols.
• Pension and benefit processing • Coordinated office workflow and implemented improvements to drive
• Stock management efficiency and productivity.
• Counter service • Reviewed existing procedures and systems for inefficiencies and
• Signature collection recommended actionable initiatives for improvement.
• Delivery sequence sorting • Monitored and proactively replenished office supply inventory for
• Delivery recording seamless operations.
• Mail room support • Liaised with security personnel to monitor on-site access and approve
• Postage metre operation authorised visitors to enter premises.
• Postage calculations • Scheduled meeting spaces and catering for board meetings, client
• Mail redirection consultations and contract negotiations.
• Postal services and regulations • Guaranteed stable vehicle condition, performing oil and tyre checks
• Mail sorting machines before departure.
• Postal product sales • Facilitated parcel tracking by using barcode scanner with precision.
• Shipping and mail software • Prevented service disruptions by proactively maintaining equipment
and organizing repairs.
• Interpreted delivery notes and special requests.
LANGUAGES • Sorted mail items by hand for delivery to local customers or transport
to other offices.
English
• Organised and delivered internal mail to organisational personnel.
Upper intermediate • Monitored flow of mail and maintained continuous feed of new parcels
into automated machinery.
• Executed mail-handling tasks reliably to improve quality of service and
achieve high customer satisfaction.
• Collected signatures and payments from customers sending and
receiving mail.
EDUCATION
Master of Science, 09/2021 – 07/2023
Lovely Professional University – India

PGDCA - Computer Science , 07/2016 – 07/2017


Punjabi University – India

Bsc - Science, 05/2013 – 06/2016


Punjabi University – India

HOBBIES
• Learning new skills
• Social worker
• Travelling

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