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    Resume: Administrator and Rehabilitation Personnel

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    abelinda752
    If you are looking for an Administrator or Rehabilitation personnel look no further. My name is Belinda Konadu Appiah and I have quite experience in the fields mentioned above.

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    Resume: Administrator and Rehabilitation Personnel

    Uploaded by

    abelinda752
    11 views3 pages
    If you are looking for an Administrator or Rehabilitation personnel look no further. My name is Belinda Konadu Appiah and I have quite experience in the fields mentioned above.

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    Resume: Administrator and Rehabilitation personnel

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    If you are looking for an Administrator or Rehabilitation personnel look no further. My name is Belinda Konadu Appiah and I have quite experience in the fields mentioned above.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    11 views3 pages

    Resume: Administrator and Rehabilitation Personnel

    Uploaded by

    abelinda752
    If you are looking for an Administrator or Rehabilitation personnel look no further. My name is Belinda Konadu Appiah and I have quite experience in the fields mentioned above.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Belinda Konadu

    [email protected]
    055-8618551

    Skills
    • Advocacy and Communication
    Appiah
    skills
    • Teamwork
    • Interpersonal skill
    • Adaptability
    Summary
    • Attention to details To pursue a challenging career and provide my efficacy to the fullest in a
    • Empathy professional organizational environment where I serve my duties that will
    • Time management skill discover my potential in me.
    • Ability to learn on a job
    • Teaching Skills
    • IT skills (Microsoft Word, Excel, Experience
    Microsoft Powerpoint) Buwelo Africa Ltd - Customer Service Representative/Sales Agent
    • Research skill 11/2023 - 06/2024
    • Writing memorandums, minutes,
    • Handle customer complaints, provide appropriate solutions and alternatives
    and reports
    within the time limits
    • Credit card payment processing
    • Manage large amount of phone calls, email, and chats
    • Appointment Scheduling
    • Identify and access customer needs to achieve satisfaction
    • Data Entry
    • Keep records of customer interactions, process customer accounts, and file
    • Consultative Sales
    documents
    • Complaint resolution
    • Maintain strict confidentiality of client information and records without
    • Information Security
    exception
    • Problem-solving abilities
    • Ensure that KPI's are met as required
    • Process orders, prepares correspondence, and fulfills needs of existing
    Education And Training customer that are at risk of canceling services or orders
    • Address complaints with the goal of increasing satisfaction and securing
    09/2021 renewals or saves
    Bachelor Of Education • Build positive relationships with customers and business associates.
    Community Based • Meet and exceed sales and revenue targets
    Rehabilitation And Disability • Cold / warm selling to identified prospects
    Studies (CBRDs): • Educate prospects on services and company differentiated value preposition
    University Of Education, • Provide customized quotation
    Winneba • Follow up calls and emails to manage pipelines
    Winneba • Counter sign legal agreements/contracts
    • Collect legal/secured business information such as Tax ID number, EPA ID
    10/2019
    number, business address, hours, and other PHI.
    Diploma In Community Based
    Rehabilitation And Disability
    Studies: Bluewhale Construction And Industrial Limited - Customer Care
    University Of Education, Representative
    Winneba 05/2023 - 10/2023
    • Provided information about the Company's project and services to customers
    05/2016
    • Handled Customer's inquiries Via phone calls, email, and chat
    West Africa Senior School
    • Documented clients details
    Certificate Exams (WASSCE):
    • Resolved clients concerns and issues in a polite and timely manner
    Labone Senior High School
    • Welcomed Visitors/ Customers to the sales office with pleasure
    06/2013 • Assisted Managers with administrative works.
    Basic Education Certificate
    Examination (BECE): Ghana College Of Physicians And Surgeons - Administrative Assistant
    (National Service Personnel)
    Emmanuel Junior High School, 10/2021 - 12/2022
    Akrokerri
    • Received and Dispatched letters
    • Produced, received, and recorded correspondence memos and letters
    Languages • Assisted in Organizing Continuous Professional Development (CPD) Programs
    • Organized documents for Continuous Professional Development (CPD)
    English: C2 accreditation by the Medical and Dental Council
    Proficient • Assisted in supervising modular residency training lectures
    • Provided secretarial support at the training and residency unit and to the
    manager of the academic affairs
    • Assisted in organizing documents for hospital accreditations
    • Assisted with planning and organizing academic events (Examinations,
    Admissions, Workshops).

    Citi Physiotherapy And Rehabilitation Center - Physiotherapy Assistant


    02/2021 - 04/2021
    • Worked with patients on exercises
    • Checked the Blood Pressure (BP) of patients
    • Massaged patients
    • Assisted patients with the use of mobility aids
    • Helped patients prepare for a treatment session
    • Set up equipment for therapy
    • Performed electrical stimulation on patients.

    Padre Pio Rehabilitation Center - Community-Based Rehabilitation (CBR)


    Worker
    02/2019 - 05/2019
    • Trained a visually impaired student on mobility and orientation
    • Trained children with disabilities on activities of daily living
    • Trained children with disabilities in physical activities
    • Thought children with disabilities how to read and write, numeracy using
    objects, diagrams, charts, pictures
    • Worked on livelihood projects for a student who completed the training
    center (4th class) at the special school
    • Undertook home visitation on clients who graduated from the center
    • Undertook home visitation for clients who were unable to visit the center but
    had their cases registered at the center
    • Engaged in an advocacy campaign for persons with disabilities
    • Received donations.

    Citi Physiotherapy And Rehabilitation Center - Physiotherapy Assistant


    06/2018 - 08/2018
    • Worked with patients on exercises
    • Checked the Blood Pressure (BP) of patients
    • Massaged patients
    • Assisted patients with the use of mobility aids
    • Helped patients prepare for a treatment session
    • Set up equipment for therapy
    • Performed electrical stimulation on patients.

    Awutu Senya Municipal Assembly (Social Welfare And Community


    Development) - Community-Based Rehabilitation (CBR) Worker
    01/2018 - 02/2018
    • Followed up on referred children who were taken to care homes
    • Distributed livelihood Empowerment against Poverty (LEAP) funds
    • Registered Persons with Disabilities (PWDs) in the communities
    • Wrote Reports.

    Supreme Care Educational Complex - Elementary Teacher


    06/2016 - 08/2017
    • Developed a weekly lesson plan for all subjects
    • Assessed and graded students
    • Managed a KG1 class in all subject areas
    • Facilitated a safe, supportive, and energetic student learning environment
    • Communicated effectively with parents to resolve any student behavioral
    issues
    • Fostered students' curiosity and interest in learning through hands-on
    activities and field trips which enhanced students' Participation.

    Research
    • Physiotherapy Practices in Stroke Rehabilitation at Citi Physiotherapy and
    Rehabilitation Center, Kasoa, in the Central Region of Ghana, September 2021
    • Instructional Strategies for teaching children with special needs at the Padre
    Pio Rehabilitation Center, Cape Coast, in the Central Region of Ghana, August
    2019

    Personal Information
    • Date of Birth: 04/27/98
    • Gender: Female
    • Nationality: Ghanaian

    Languages
    • Speaks and writes fluent English
    • Speaks and writes fluent Twi

    Hobbies And Interests


    • Drawing
    • Singing
    • Teaching

    References
    Available on Request

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