1. **What is the primary goal of usability testing in HCI?

**

- a) To evaluate aesthetic appeal

- b) To assess system functionality

- c) To identify usability issues

- d) To measure software performance

- **Answer: c) To identify usability issues**

2. **Which of the following methods is used to observe how users interact with a system?**

- a) Cognitive walkthrough

- b) Usability testing

- c) Heuristic evaluation

- d) A/B testing

- **Answer: b) Usability testing**

3. **Which technique involves experts evaluating a system against a set of heuristics?**

- a) Field studies

- b) Surveys

- c) Heuristic evaluation

- d) Usability testing

- **Answer: c) Heuristic evaluation**

4. **In HCI, what does the term "think-aloud protocol" refer to?**

- a) A user verbalizing their thoughts while interacting with a system

 - b) An evaluator discussing the system's features

- c) A method of designing user interfaces

- d) A collaborative design session

- **Answer: a) A user verbalizing their thoughts while interacting with a system**

5. **What is the primary focus of a cognitive walkthrough?**

- a) System performance

- b) User interface aesthetics

- c) User's cognitive processes during interaction

- d) Cost-effectiveness

- **Answer: c) User's cognitive processes during interaction**

6. **What is the main purpose of conducting A/B testing?**

- a) To compare two versions of a system to determine which performs better

- b) To perform heuristic evaluation

- c) To assess system security

- d) To gather qualitative feedback

- **Answer: a) To compare two versions of a system to determine which performs better**

7. **Which of the following is a key metric in usability testing?**

- a) System uptime

- b) Task completion time

- c) Code quality

- d) Development cost
 - **Answer: b) Task completion time**

8. **In HCI evaluation, what does SUS stand for?**

- a) System Usability Scale

- b) Software Usability Score

- c) System Usability Study

- d) Software User Satisfaction

- **Answer: a) System Usability Scale**

9. **Which evaluation method involves users providing feedback through structured questionnaires?**

- a) Field studies

- b) Usability testing

- c) Surveys

- d) A/B testing

- **Answer: c) Surveys**

10. **What is the main advantage of field studies in HCI?**

- a) They are low-cost

- b) They provide data in the user's natural environment

- c) They are quick to conduct

- d) They are easy to analyze

- **Answer: b) They provide data in the user's natural environment**

11. **Which of the following best describes the term "usability"?**

 - a) The degree to which a product is useful to its intended users

- b) The efficiency of system code

- c) The number of features in a system

- d) The aesthetic quality of a user interface

- **Answer: a) The degree to which a product is useful to its intended users**

12. **Which method is often used to gather in-depth qualitative data from users?**

- a) Surveys

- b) Interviews

- c) Heuristic evaluation

- d) A/B testing

- **Answer: b) Interviews**

13. **What is an example of a performance metric in usability testing?**

- a) User satisfaction score

- b) Number of clicks to complete a task

- c) Visual appeal rating

- d) Cost of development

- **Answer: b) Number of clicks to complete a task**

14. **Which evaluation method involves participants working in a controlled environment to perform
tasks?**

- a) Field studies

- b) Usability testing
 - c) Heuristic evaluation

- d) Surveys

- **Answer: b) Usability testing**

15. **What does the term "user experience" (UX) encompass in HCI?**

- a) Only the visual design of a system

- b) The overall experience and satisfaction of the user

- c) The backend functionality

- d) The marketing strategy of a product

- **Answer: b) The overall experience and satisfaction of the user**

16. **Which of the following is a common issue identified in usability testing?**

- a) System security flaws

- b) Hardware malfunctions

- c) Difficult navigation

- d) High development costs

- **Answer: c) Difficult navigation**

17. **Which method is best for understanding user behavior in a natural setting?**

- a) Heuristic evaluation

- b) Field studies

- c) Laboratory experiments

- d) A/B testing

- **Answer: b) Field studies**

18. **In the context of HCI, what is a persona?**

- a) A fictional character representing a user type

- b) A real user participating in testing

- c) A user interface prototype

- d) A software testing tool

- **Answer: a) A fictional character representing a user type**

19. **What does the term "affordance" refer to in HCI design?**

- a) The cost of a system

- b) The visible functions of an interface

- c) The perceived and actual properties of an object that determine its use

- d) The aesthetic appeal of an interface

- **Answer: c) The perceived and actual properties of an object that determine its use**

20. **Which of the following is NOT typically a focus of usability testing?**

- a) Efficiency of use

- b) User satisfaction

- c) Learnability

- d) System architecture

- **Answer: d) System architecture**

21. **What is the purpose of creating wireframes in the HCI design process?**

- a) To test system performance

 - b) To evaluate user satisfaction

- c) To layout the structure and functionality of an interface

- d) To measure task completion times

- **Answer: c) To layout the structure and functionality of an interface**

22. **Which evaluation technique involves comparing the usability of two different system designs?**

- a) Heuristic evaluation

- b) Cognitive walkthrough

- c) Usability testing

- d) A/B testing

- **Answer: d) A/B testing**

23. **Which method uses a predefined set of rules to assess an interface?**

- a) Surveys

- b) Heuristic evaluation

- c) Field studies

- d) Usability testing

- **Answer: b) Heuristic evaluation**

24. **In HCI, what does the term "task analysis" refer to?**

- a) Analyzing the tasks users perform to achieve their goals

- b) Creating tasks for usability testing

- c) Evaluating system performance

- d) Designing user interfaces

 - **Answer: a) Analyzing the tasks users perform to achieve their goals**

25. **What is a common outcome of a cognitive walkthrough?**

- a) Identification of system bugs

- b) Feedback on user satisfaction

- c) Insights into usability problems

- d) Comparison of different system versions

- **Answer: c) Insights into usability problems**

26. **Which type of data is primarily gathered through usability testing?**

- a) Quantitative data

- b) Qualitative data

- c) Financial data

- d) Marketing data

- **Answer: b) Qualitative data**

27. **Which term describes the ease with which users can recover from errors?**

- a) Efficiency

- b) Learnability

- c) Error tolerance

- d) Memorability

- **Answer: c) Error tolerance**

28. **What is the main goal of heuristic evaluation in HCI?**

 - a) To measure system performance

- b) To identify usability issues based on expert judgment

- c) To gather user feedback

- d) To compare different system designs

- **Answer: b) To identify usability issues based on expert judgment**

29. **In usability testing, what is the "think-aloud" method used for?**

- a) To gather feedback from multiple users simultaneously

- b) To understand users' thought processes

- c) To improve system aesthetics

- d) To analyze system performance

- **Answer: b) To understand users' thought processes**

30. **Which of the following best describes "learnability" in usability?**

- a) The ability to learn new features quickly

- b) The degree to which a system is easy to learn

- c) The speed at which tasks are completed

- d) The system's error rate

- **Answer: b) The degree to which a system is easy to learn**

31. **Which evaluation method can be described as user-centered and iterative?**

- a) Field studies
 - b) Usability testing

- c) Heuristic evaluation

- d) A/B testing

- **Answer: b) Usability testing**

32. **What is a usability heuristic for user interface design?**

- a) A coding standard

- b) A guideline for effective design

- c) A performance benchmark

- d) A user satisfaction metric

- **Answer: b) A guideline for effective design**

33. **Which evaluation method involves direct interaction with users?**

- a) Heuristic evaluation

- b) Cognitive walkthrough

- c) Usability testing

- d) Task analysis

- **Answer: c) Usability testing**

34. **What does the term "memorability" refer to in usability?**

- a) The ease with which users can remember how to use a system after a period of non-use

- b) The number of features a user can recall

- c) The system's ability to store data

- d) The impact of system errors on user memory

 - **Answer: a) The ease with which users can remember how to use a system after a period of non-
use**

35. **What is a "user journey map"?**

- a) A visual representation of the steps a user takes to achieve a goal

- b) A flowchart of system architecture

- c) A prototype of a user interface

- d) A coding guideline

- **Answer: a) A visual representation of the steps a user takes to achieve a goal**

36. **In the context of HCI, what is "efficiency"?**

- a) The speed at which the system operates

- b) The degree to which a system helps users complete tasks quickly

- c) The aesthetic appeal of the user interface

- d) The cost-effectiveness of the system

- **Answer: b) The degree to which a system helps users complete tasks quickly**

37. **Which method involves users interacting with a prototype and providing feedback?**

- a) Heuristic evaluation

- b) Cognitive walkthrough

- c) Usability testing

- d) Surveys

- **Answer: c) Usability testing**

38. **What is "user-centered design"?**

- a) A design approach focusing on system performance

- b) A design approach prioritizing user needs and preferences

- c) A method for coding user interfaces

- d) A strategy for marketing products

- **Answer: b) A design approach prioritizing user needs and preferences**

39. **Which of the following is an example of a usability metric?**

- a) System uptime

- b) Error rate

- c) Development cost

- d) Number of features

- **Answer: b) Error rate**

40. **In HCI, what does "UX" stand for?**

- a) User Interface

- b) User Experience

- c) Usability Evaluation

- d) User Exit

- **Answer: b) User Experience**

41. **What is the main purpose of using personas in HCI design?**

- a) To identify system errors

- b) To evaluate system performance

 - c) To represent different user types and their needs

- d) To test different system versions

- **Answer: c) To represent different user types and their needs**

42. **Which term describes the degree to which a system is easy to use and satisfying for users?**

- a) Usability

- b) Functionality

- c) Reliability

- d) Security

- **Answer: a) Usability**

43. **Which method is typically used to gather large amounts of quantitative data from users?**

- a) Interviews

- b) Surveys

- c) Heuristic evaluation

- d) Usability testing

- **Answer: b) Surveys**

44. **What is the focus of a heuristic evaluation in HCI?**

- a) User satisfaction

- b) System performance

- c) Compliance with design principles

- d) User error rates

- **Answer: c) Compliance with design principles**

45. **Which type of evaluation focuses on understanding how users accomplish tasks?**

- a) Performance testing

- b) Cognitive walkthrough

- c) Heuristic evaluation

- d) A/B testing

- **Answer: b) Cognitive walkthrough**

46. **What does the term "iterative design" mean in HCI?**

- a) Designing in multiple phases with ongoing user feedback

- b) Designing in a single phase with no revisions

- c) Focusing only on the visual design

- d) Conducting usability tests after product launch

- **Answer: a) Designing in multiple phases with ongoing user feedback**

47. **Which method provides insight into user satisfaction and preferences?**

- a) Heuristic evaluation

- b) Cognitive walkthrough

- c) Surveys

- d) Performance testing

- **Answer: c) Surveys**

48. **What is the main objective of using task scenarios in usability testing?**

- a) To evaluate system security

 - b) To guide users through realistic tasks

- c) To test system performance

- d) To assess aesthetic design

- **Answer: b) To guide users through realistic tasks**

49. **Which evaluation method involves examining user interactions without interference?**

- a) Heuristic evaluation

- b) Usability testing

- c) Field studies

- d) A/B testing

- **Answer: c) Field studies**

50. **Which of the following describes "error prevention" in usability heuristics?**

- a) Designing systems to minimize user errors

- b) Recording system errors

- c) Analyzing error logs

- d) Reducing system downtime

- **Answer: a) Designing systems to minimize user errors**