I

Database
Binary Backup
PC Utility
Reference Manual
Version 3.25

Document Edition 3.0

The flexible way to communicate

The information contained in this document is proprietary and is subject to all relevant copyright, patent
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TELECOM (TTL) L.P.’s (herein referred to as the “Manufacturer”) rights in the aforesaid information.
Neither this document nor the information contained herein may be published, reproduced or disclosed to
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The Manufacturer reserves the right, without prior notice or liability, to make changes in equipment design
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Information supplied by the Manufacturer is believed to be accurate and reliable. However, no

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Any representation(s) in this document concerning performance of the Manufacturer’s product(s) are for
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© Copyright by TADIRAN TELECOM (TTL) L.P., 2004-2011.

All rights reserved worldwide.

Protected by U.S. Patents: 6,594,255; 6,598,098; 6,608,895; 6,615,404

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End User Software License Agreement i

 TADIRAN TELECOM (TTL) L.P.

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ii End User Software License Agreement

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End User Software License Agreement iii

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iv End User Software License Agreement

Table of Contents
1. Introduction ..................................................................................................... 1
1.1. Overview ............................................................................................... 1
1.2. About This Manual................................................................................ 1
1.3. Conventions Used in this Manual.......................................................... 2
1.4. Disclaimer ............................................................................................. 2
1.5. Related Documentation ......................................................................... 2
1.6. Minimum System Requirements ........................................................... 2
2. Installation and Setup ..................................................................................... 3
2.1. Software Installation.............................................................................. 3
2.2. Connecting the PC to the Coral System via KB0 .................................. 7
2.3. Configuring the Terminal Settings ........................................................ 8
3. Startup and Operations ................................................................................ 11
3.1. Starting the Application....................................................................... 11
3.2. Backup................................................................................................. 13
3.3. Restore................................................................................................. 16
4. Troubleshooting............................................................................................. 19

v
vi
Coral Database Binary Backup Utility Reference Manual Introduction

1. Introduction

1.1. Overview
This reference manual describes how to install and use the Coral Database Binary Backup
utility.
The Coral Database Binary Backup utility allows you to backup the Coral database onto a
PC and to restore the database from a saved file. Binary Backup is used along with the
Coral application-programming interface and other advanced Coral telephony products.
The database can be saved into a file that contains all of the customer-specific information.
This file can be used at any time for restoring the Coral system database to its original
contents. The Save (Backup) procedure is recommended as the final installation step and
also whenever a major redefinition or configuration change is performed to the system. It is
recommended to generate a new file any time that the Save procedure is performed and that
you save the old files for reference at the customer’s site and at technical support centers.
The database memory power is backed by a lithium battery in order to retain its contents
during power failures or system shutdowns. The battery will retain its contents for as long
as four months if subject to continual system shutdown. The battery shelf life (non-
powered) is ten years.
Database backups may consist of binary backup files, ASCII type database files, log files
and hardcopy listings and/or database ordering form copies. The most important and highly
recommended types of database backups are the binary file backup and the FLASH
memory backup. This manual deals with the binary type of database backups.
If total loss of database occurs due to a battery failure, the FLASH memory will be used,
restoring the original contents of the system’s database (provided the system database was
previously saved to the FLASH memory. The FLASH memory does not require any battery
backup and retains its contents indefinitely. This manual does not describe the Flash
memory Save and Restore features. Refer to Chapter 4 of the relevant Coral Installation
and Hardware Reference Manual and to Chapter 21 of the Program Interface and
Database Reference Manual.
This product is designed for Coral software versions 11 or higher.

1.2. About This Manual

This document includes the following chapters:
Chapter 1 Introduction presents an overview of this document.
Chapter 2 Installation and Setup includes instructions for installing the
software, connecting the Coral system to the PC, and configuring
the terminal settings.
Chapter 3 Startup and Operations describes how to activate the Binary
Backup Utility and how to use the application.
Chapter 4 Troubleshooting includes a description of system errors and how
to troubleshoot them.

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Introduction Coral Database Binary Backup Utility Reference Manual

1.3. Conventions Used in this Manual

The following typographical conventions have been used throughout this guide.

Menu options Menu options are displayed in Italics type. The > sign denotes a
menu heading. For example:
Operations > Restore opens the Binary Restore Browse dialog box.
Fields Fields are displayed in italics typeface.
Buttons Control buttons are displayed in bold typeface.

1.4. Disclaimer
The illustrations and other views, telephone displays or screen captures appearing in this
manual are examples used to explain more clearly, how the features and controls are used.
Therefore, what appears on the display or screen capture in the illustrations may differ from
what appears on the actual equipment, and some of the illustrations may represent
something impossible in actual operation.
The functions that can be used and the information that can be displayed will differ
depending on the telephony state and external equipment being connected. The names of
companies, products, people, characters, and/or data mentioned herein are fictitious and are
in no way intended to represent any real individual, company, product, or event, unless
otherwise noted.

1.5. Related Documentation

Latest version of the Program Interface and Database Reference Manual

1.6. Minimum System Requirements

Before proceeding with the software installation, verify that the following minimum system
requirements exist.

1.6.1 Software
• Coral software version 11 or higher
• Windows 98 or higher

1.6.2 Hardware
• Pentium II 200 MHz
• 64 MB RAM
• 5 MB free hard disk space
• CD ROM drive – for installing the application
• Free serial COM port
• Network connection for IP connectivity

2
Coral Database Binary Backup Utility Reference Manual Installation and Setup

2. Installation and Setup

Preparing the Binary Backup Utility for operation includes the following steps:
 Software installation onto the PC. This is done when you install the Binary Backup
application onto your PC.
 Connecting the PC to the KB0 connector on the Coral system. This is done every
time that you use the Binary Backup application.
 Configuring the terminal settings in the PI (Program Interface) and the Binary
Backup application

2.1. Software Installation

1. Close all other applications that may be running in the background.

2. Download the latest version from the manufacturer’s web site.

a. Access the manufacturer’s website at http://www.tadirantele.com
b. Go to Partners login, type your username and password.
c. Click Enter. The Main Partners page is displayed.
d. Go to Support > Coral > Maintenance and download the Binary Backup version.
3. Double-click the Setup.exe file. The Setup dialog box appears.

4. Click OK; the next setup dialog box appears, prompting you to specify the destined
setup directory.

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Installation and Setup Coral Database Binary Backup Utility Reference Manual

5. Do one of the following:

If required, click Change Directory; the Change Directory dialog box appears,
prompting you to select or enter the destination directory. Enter the path of the
designated directory and click OK.
Skip to the following step.

6. Click the icon on the Binary Backup Setup dialog box; the Choose Program
Group dialog box appears.

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Coral Database Binary Backup Utility Reference Manual Installation and Setup

 NOTE: If a message appears asking you whether you want to overwrite existing
files, press the Enter key.

7. Select Binary Backup and then click Continue; the Setup process runs. When the Setup
process is complete, the following message box appears.

8. Click OK; the message box closes.

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Installation and Setup Coral Database Binary Backup Utility Reference Manual

NOTES:

6
Coral Database Binary Backup Utility Reference Manual Installation and Setup

2.2. Connecting the PC to the Coral System via KB0

The connection between the PC and the Coral serial port (KB0 only) permits database
transfer via the Coral system via an RS-232 cable.

KB0 RS-232

Coral System PC with Database

Binary Backup Utility

Figure 1: Coral-PC Connection

To connect the PC to the Coral system:

1. Verify that the RS-232 cable includes one DB-9 female plug and that the other DB-9
plug is suitable for the KB0 connection on the main control card. See table below.
Control Card MEX, MEX-IP, Coral IPx Office,
MCP-IPx, MCP-IPsl MEX-IP2, MCP-IPx2, MCP-ATS
Cable Male/Female Female/Female
Connection

2. Connect the female DB-9 plug to the COM socket located on the PC.

5 Signal Ground 5 9
9
4 Data Terminal Ready 4
8
3 Transmit Data 3
7
2 Receive Data 2
6 6
1 1

KB0 Serial Data Port PC COM Serial Port

9 pin connector 9 pin connector

Figure 2: Cable Pinout of Coral KB0 - PC COM Connection

3. Route the RS-232 cable from the COM socket located on the PC to the KB0 connector
on the main control card.
4. Connect the DB-9 plug on the other end of the RS-232 cable to the Coral KB0
connector.

 WARNING: The ground connection to the PC should be the same ground connection
supplied to the Coral system whenever possible.

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Installation and Setup Coral Database Binary Backup Utility Reference Manual

2.3. Configuring the Terminal Settings

The terminal settings can be configured either using the graphic interface or the silent
command.

2.3.1 Using the Graphic Interface

1. Do one of the following:
Open the Terminal Emulation application and log on to the PI with your password
(route: Term>Setup>Update).
Enter the Attendant Console (feature code #1996).
2. Verify that the following RS-232 KB0 Terminal Setup parameters are configured
according to Coral system card type, as displayed in the following table. Refer to
Chapter 17 in the Program Interface and Database Reference Manual.

 NOTE: If any of the parameters are different, do one of the following:

• Write down the parameters that appear in the PI so that you can
reconfigure the PI to the original setting later.
• Write down the paramters supplied by the customer.

Control Card Coral IPx Office

FlexiCom 300, 400, 5000 FlexiCom 6000
FlexiCom 200
Terminal Setting Coral IPx 800, 3000 Coral IPx 4000
Coral IPx 500
Max. Baud Rate
19200 38400 57600
(Recommended)

Data Bits 8

Parity N

Stop Bits 1

3. Exit the Terminal Emulation application.

4. Open the Binary Backup application. See Startup and Operations on page 11.

5. In the main application window of the Binary Backup application, click or select
Operations > Terminal Settings; the Terminal Settings dialog box appears.

6. Do one of the following:

• Enter the IP Address and IP port of the Coral system in their respective fields.

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Coral Database Binary Backup Utility Reference Manual Installation and Setup

• Select the Comm option and then click OK to open the Comm Terminal Settings
dialog box. Then select the:
• Parameters that you entered in step 2.
• COM port in use.
Then click OK; the Terminal Settings window closes.

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Installation and Setup Coral Database Binary Backup Utility Reference Manual

2.3.2 Using the Silent Command

It is possible to run the backup process from the silent mode, by typing the appropriate ini
file name after the application executable path and appending the PBX password with a
comma [,] or a backslash [/] as a delimiter.
For example, if you enter the following in the Run dialog box:
"C:\Program files\BinaryBackup\BinaryBackUp.exe" New
Setting.ini,z

• <C:\Program files\BinaryBackup\BinaryBackUp.exe> is the

executable path.
• <New Setting.ini> is the Pbx configuration file.
• <z> is the PBX PI password.

You can modify the settings in the dialog box as necessary.

If the Silent Command mode, there is no user interaction during the process; the entire
process takes place in the background while other processes are taking place. The Silent
Command mode is mainly applicable for scheduled backups (which are performed at the
same time as other processes).
The system output for this backup include three backup files named after the ini file (for
example, newsetting.d1, newsetting.m, and newsetting.log).

10
 Coral Database Binary Backup Utility Reference Manual Startup and Operations

3. Startup and Operations

The Binary Backup application allows you to backup the Coral system database manually
onto an external file and restore the database from an external file. During normal
operation, the database is automatically backed up periodically onto a separate file within
the system. Manual database backup is required before removing power from the Coral
system, before and after performing a major job on the system, or for a number of other
reasons.

3.1. Starting the Application

Click and select Programs > Binary Backup > Binary Backup, or double-click on
the desktop shortcut; the Binary Backup application main window appears.

Menu Bar
Tool Bar

Task Bar

Application Process Start Process End File Terminal

Status Time Time Name Setting

11
Startup and Operations Coral Database Binary Backup Utility Reference Manual

3.1.1 Menu Bar

The Menu bar includes the following commands:

Backup This command opens up the Backup window, enabling you to backup the
database to a file. See page 13.
Restore This command opens up the Restore window, enabling you to restore the
database from a file. See page 16.
Terminal Setting This command opens the Terminal Setting window, enabling you to set
the baud rate and the COM port. See page 8.
Exit This command closes the application.

3.1.2 Tool Bar Buttons

The tool bar includes the following buttons:

Toolbar

The Backup button opens up the Backup window, enabling you to backup the database
to a file. See page 13.
The Restore button opens up the Restore window, enabling you to restore the database
from a file. See page 16.
The Terminal Settings button opens the Terminal Setting window, enabling you to set
the baud rate and the COM port. See page 8.

3.1.3 Task Bar Fields

The task bar includes the following fields:

Task Bar

Application Process Process File Terminal

Process Starting Time End Time Name Settings

Application Process This field displays the process – either Backup or Restore.
Process Starting Time This field displays the time that the process began.
Process End Time This field displays the time that the process ended.
File Name This field displays the name of the backed up or restored file.
Terminal Settings This field displays the COM port, baud rate, parity, data bits, and the
number of stop bits. See page 8.

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Coral Database Binary Backup Utility Reference Manual Startup and Operations

3.2. Backup
This option copies the current Coral system database to the PC file.

1. From the main window, click or select Operations > Backup; the Binary Backup
dialog box appears.

2. Click the Browse button; the Backup Browse window appears, prompting you to select
the desired path and file in which you want the database to be saved.

3. Enter the filename and the path of the database.

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Startup and Operations Coral Database Binary Backup Utility Reference Manual

4. Click Save; the Backup Browse window closes.

In the Binary Backup window, the destination path and file appear in the field and a
Start button is enabled.

5. Click Start; a progress indicator bar appears, indicating the database is being backed up.

In Graphic Interface mode, at the end of the backup process, a message box appears
indicating that the process was successful. In Silent mode, the messages are logged into a
log file.

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Coral Database Binary Backup Utility Reference Manual Startup and Operations

6. Click OK and close the Binary Backup Progress dialog box.

7. Exit the Binary Backup application.

8. Restore the KB0 parameters to their original value recorded in step 2 of paragraph 2.3
on page 8.

15
Startup and Operations Coral Database Binary Backup Utility Reference Manual

3.3. Restore
This option loads (restores) the backup database from the PC file to the Coral system
memory by loading the stored backup database with system restart.

1. From the main window, click or select Operations > Restore; the Binary Restore
Browse dialog box appears.

2. Click the Browse button; the Backup Browse window appears, prompting you to select
the filename from which the database is to be restored.

3. Enter the filename and the path of the database.

16
Coral Database Binary Backup Utility Reference Manual Startup and Operations

4. Click Open; the Restore Browse window closes.

In the Binary Restore window, the destination path and file appear in the field and the
Start button is enabled.

5. Click Start; a progress indicator bar appears, indicating the database is being restored.

 CAUTION: Do not close the Binary Restore window before the restoration process
is complete, otherwise it will be necessary to perform First
Initialization to restart the system.

 NOTE: Database restoration suspends all system activities. Users cannot

resume any routine operations of the Coral system.
When the Restore procedure is complete, the Coral system
automatically initializes with the new database contents.

17
Startup and Operations Coral Database Binary Backup Utility Reference Manual

In Graphic Interface mode, at the end of the restoration process, a message box appears
indicating that the restoration process was successful. In Silent mode, messages are logged
into a log file.

6. Click OK and close the Binary Restore Progress dialog box.

7. Exit the Binary Backup application.

8. Restore the KB0 parameters to their original value recorded in step 2 of paragraph 2.3
on page 8 using the Graphic Interface.

 NOTE: It is the technician’s responsibility to ensure that the correct files and
parameters have been supplied.

18
Coral Database Binary Backup Utility Reference Manual Troubleshooting

4. Troubleshooting
The following error messages may appear while attempting backup or restore:

Error Message Problem Solution (See page 8)

Incorrect password Password

Cable not connected RS-232 cable connection

CCS error, check
password, cable or COM Incorrect baud rate Baud rate definition in Terminal Settings
setings
Incorrect COM port COM port in Terminal Settings

Incorrect host or port IP parameters IP parameters

Exit the other application and connect to

COM port is being used by another
Port Is Already Open the Binary Backup application as
application.
described in steps 1 through 4 on page 8.

1. Increase the max entries parameter.

CSS error, didn’t accept Binary Backup could not read the Coral
Version Header software version number. 2. Increase the timeout parameter in
the Ini file.

Can’t Restore, Versions Existing Coral software does not match If applicable, update the Coral software
don’t match the software of the saved file. to the same version as the saved file.

1. Increase the max entries parameter.

CCS error, didn’t accept Binary Backup could not read the Coral
Def table Header system definition table header. 2. Increase the timeout parameter in
the Ini file.

1. Increase the max entries parameter.

CCS error, can’t transfer Binary Backup could not transfer the
DB Header Coral system database header. 2. Increase the timeout parameter in
the Ini file.

CSS error can’t restore

1. Increase the max entries parameter.
sector 1 because of too
Restore action failed due to excess of
many Binary Backup
errors during restoration. 2. Increase the timeout parameter in
protocol errors. Connection
the Ini file.
failed

Database file is corrupted and cannot Try to restore a different file or contact
No Database
be restored. customer support.

Execution with the command line was

ini file does not exist Check the ini filename.
gieven with a non-existing file name

19
International Headquarters
Tadiran Telecom (TTL) L.P.
18 Hasivim Street P.O.Box 7607
Petach Tikva 49170 Israel
Tel. +972-3-9262000, Fax. +972-3-9262310

USA Headquarters
Tadiran Telecom, Inc.
265 Executive Dr., Suite 250
Plainview, NY 11803
Tel. +1-516-632-7200, Fax. +1-516-632-7210

http://www.tadirantele.com

C o r a l T M D a t a b a s e B i n a r y B a c k u p P C U t i l i t y ( Ve r s i o n 3 . 2 5 )
Reference Manual
D o c u m e n t E d i t i o n 3 . 0 ( S e p - 2 0 11 )