OP JINDAL GLOBAL UNIVERSITY

JINDAL GLOBAL BUSINESS SCHOOL

PROJECT REPORT
AT
UPTOSKILLS

Submitted by
Saisha Jain

21020799

In partial fulfilment of summer internship for the award of the degree

Of
Bachelor’s of business administration honours
(BBA HONS.)

Tenure: 6 weeks

THE REPORT IS FOR ACADEMIC PURPOSES, IT IS MADE FOR

THE REQUIREMENT OF BBA HONS. COURSE. THE REPORT
CAN ONLY BE USED AS AN EVIDENCE OF A SUMMER
INTERNSHIP.

SAISHA JAIN
BBA HONS. 2021
21020799
ACKNOWLEDGEMENT

The internship opportunity I had with uptoskills was a great chance for learning and
professional development. Therefore, I consider myself a very lucky individual as I was
provided with an opportunity to be a part of it. I am also grateful for having a chance to meet
so many wonderful people and professionals who led me through this internship period.

Bearing in mind previous I am using this opportunity to express my deepest gratitude and
special thanks to the director of the company Shivam sir and Sonali maam who despite being
extraordinarily busy with their duties, took time out to hear, guide and keep me on the correct
path and allowing me to carry out my project at their esteemed organization and extending
during the training.

I express my deepest thanks to Eliza Maam, HOD for taking part in useful decisions & giving
necessary advice and guidance and arranging all facilities to make life easier. I choose this
moment to acknowledge his contribution gratefully.

I perceive this opportunity as a big milestone in my career development. I will strive to use
gained skills and knowledge in the best possible way, and I will continue to work on their
improvement, to attain my desired career objectives.

DECLARATION

I do hereby solemnly declare that the work presented in this Internship Report has been
carried out by me Saisha Jain and has not been previously submitted to any other University,
College, or Organization for any academic Qualification, Certificate, and BBA HONS
Degree. I did an internship at the uptoskills HR department for 6 weeks tenure as a part of
academic requirements at my university Jindal global university.

CERTIFICATE
EXECUTIVE SUMMARY

I was working at upskills company situated in Delhi as an Hr intern as a part of the academic
curriculum of BBA at Jindal global university. It is a leading Skill Tech platform designed to
help individuals and organizations succeed in the digital age. It offers a wide range of
customized training programs designed to enhance skills and advance careers, expert trainers
and career advisors work closely with clients to provide ongoing support and guidance.

As a part of my internship, I was made familiar with the working of the HR department of a
company. The report starts with an introduction to the vision and mission of the organisation.
Then comes the explanation of the work done followed by the learning and ends with
exploration and conclusion.

TABLE OF CONTENT

Acknowledgement…………………………………………………………………..1
Declaration…………………………………………………………………………..2
Completion certificate……………………………………………………………...3
Executive Summary…………………………………………………………………4
Company Profile…………………………………………………………………….5
job Profile…………………………………………………………………………….6
learnings…………………………………………………………………..7
challenges…………………………………………………………………………....8
steps are taken to
overcome……………………………………………………………………………9
Bibliography…………………………………………………………………………10

COMPANY PROFILE

UptoSkills is a leading Ed-Tech Company, providing Free Training Support to colleges to

upgrade student skills and be ready for the corporate world. Founded in India in 2016,
UptoSkill’s mission is to empower youth with industry-related skills for a successful career.
It has worked for 7 years proudly and shares to have trained 1.2+ million students and
professionals trained, provided 1321+ internship opportunities, 10k+ college connect, 76k+
students placed and a Google rating of 4.8.

Their services include -

Free High-quality Training sessions for Colleges

Recruitment Solutions

Internship Programs

Entrepreneurship Support

Skill Development & Certificate Courses.

It also has a dedicated UptoSkills portal which offers courses such as Python, AutoCAD,
Tally & GST, BFSI, Web development, Digital marketing, etc. We are looking forward to
collaborating with ambitious Colleges & Students to help them perform better during campus
placement. Join the upskilling revolution and unlock a world of opportunities. Let's shape a
successful future together.

JOB PROFILE

Position: HR Intern Department

Company: Uptoskills Job

 As an HR Intern at leading Ed Tech company upto skills, you will play a pivotal role in
supporting the Human Resources team with various administrative and operational tasks.
This internship offers a valuable opportunity to gain hands-on experience in the HR domain
of a fast-growing and innovative company in the education technology sector. You will
collaborate closely with HR professionals to learn about recruitment, employee onboarding,
HR policies, and other essential HR functions while contributing to the overall success of our
organization.

Responsibilities:

 Assist in posting job openings on various job boards and the company's career
page.

 Screen resumes, shortlist candidates, and schedule interviews.

 Coordinate with hiring managers to ensure a smooth recruitment process.

 Assist in preparing onboarding materials and welcome packages for new hires.

 Conduct orientation sessions to familiarize new employees with company

policies, benefits, and culture.

 Support the offboarding process by conducting exit interviews and organizing

necessary paperwork.

 Maintain and update employee records, ensuring data accuracy and

confidentiality.

 Help in organizing HR documents, files, and databases.

 Assist in preparing HR reports and presentations.

 Support the implementation and communication of HR policies and

procedures.

 Assist in ensuring the company's compliance with labour laws and regulations.

 Help organize training sessions and workshops for employees' professional

development.

 Assist in maintaining training records and tracking employee progress.

 Contribute to various HR projects based on the company's needs and interests.

Requirements:
  Currently pursuing or recently completed a degree in Human Resources, Business
Administration, or a related field.

 A genuine interest in HR and a desire to learn about HR functions in a corporate

setting.

 Strong organizational and multitasking skills to handle various tasks simultaneously.

 Excellent communication skills, both written and verbal.

 Ability to maintain confidentiality and handle sensitive information with discretion.

 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).

 A positive and proactive attitude with a willingness to take on new challenges.

Duration and Compensation: This internship will be from 6 weeks to 8 weeks. Compensation
and other benefits will be communicated during the interview process. It is an unpaid
internship but might lead to rewards based on performance.

Join our dynamic HR team upskills and contribute to the transformation of education through
innovative technology. Apply now and take the first step towards a rewarding career in HR
within the education technology sector.

TASK 1

Prepared onboarding materials and packages for new hires and the company.

1. Standard package - (Rs 1000) - Logo Branding - Online Registration, Digital Banner and
Photos.

- Sponsor Acknowledgement verbally during the event.

- Access to event photos.

- 5 coupons worth Rs.50 from the sponsor.

2. Rs 2500 Sponsorship:- Standard Package Inclusive.

- Brand engagement via WhatsApp Chats/groups

- Sponsor acknowledgement via Social Media.

- 5 coupons worth Rs.100 of the sponsor.

3. Rs 5000 Sponsorship: - Deluxe package Inclusive.

- Brand acknowledgement during the introduction.

- Enhance Brand Awareness through activities.

- Logo Branding - Digital certificate (50 - 100 Candidates)

- Distribution of T-shirts with sponsor logo on the back (5) (each sponsor will receive one T-
shirt).

- 5 coupons worth Rs.150 from the sponsor.

4. Rs 10,000 Sponsorship:- Premium Package Inclusive.

- Publicity through the website

- Mention in the local newspaper.

- Display of sponsor on 3x6 foot flex in classroom during the session.

- Special mention of sponsor during the event.

- 5 coupons worth Rs.200 from the sponsor.

5. Rs 20,000 Sponsorship:-Exclusive Package Inclusive.

- Exclusive engagement activities that are tailored to the community's requirements.

- Logo Branding - Hard copy Certificates.

- Set up workshop or session during the Event.

- Sponsor's brochures distribution.

- 5 t-shirts with exclusive sponsor logo on the back.

- 10 t-shirts with all sponsor logos on the back.

- 5 coupons worth Rs.500 from the sponsor.

6. Rs 50,000 Sponsorship:- Exclusive Package inclusive.

- Conduct a recruitment drive with the training programme.

- Customised training topics based on the needs of the sponsor.

- Promotion through the distribution of a sample of sponsors during the event.

- 10 Exclusive Sponsor logo imprint T-shirts (back).

- 10 coupons worth Rs.500 from the sponsor.

7. Elite package - Rs 1,00,000 Sponsorship:

- Prime Package Inclusive.

- Sponsors logo on training materials.

- Special acknowledgement as a contributor of employment.

- Participation in panel discussions with industry experts.

- Sponsors can conduct their workshops in line with the training program.

- Sponsors logo display on the stage backdrop or podium.

- Exclusive mention as the primary sponsor in event press releases and local media coverage.

- Opportunity to offer certain participants a scholarship or financial aid.

- Paid Social media campaign acknowledging sponsors’ contribution.

- Free advertising space in event-related publications or magazines

- 20 T-shirts with sponsors logo exclusively on front and back.

- 10 coupons worth Rs 1000 & 5 coupons worth Rs 750 of the sponsor.

TASK 2

I screened resumes, shortlisted candidates, and scheduled interviews for vertex cosmos for
the position of job in a call centre. Vertex Cosmos is a Services firm providing Call Center
as a Service, Software as a Service.
 I received resumes from various sources, such as job portals, email applications, and
the company's career page.
 I entered the received resumes into the ATS, which allowed me to manage candidate
data efficiently.
 Then I carefully reviewed each resume to assess the candidate's qualifications,
relevant experience, and alignment with the job requirements.
  I scored candidates based on predetermined criteria, enabling us to identify potential
matches quickly.
 Then I collaborated with the HR team and hiring managers to understand the specific
needs of each position.
 I sent interview invitations and provided all the necessary details.
 I asked questions such as; Can you tell us about your previous experience in a call
centre or customer service role?
 Describe a situation where you went above and beyond to assist a customer.
 How do you handle irate or difficult customers over the phone?
 I documented all interactions with candidates, including interview schedules,
feedback, and any additional notes and sent the offer letter to the suitable candidates
after consultation with my HOD.
 I performed individual screening for interns ar up-skills as well.

TASK 3

 Assisted in implementing regular workshops, webinars, and online courses to support

continuous learning and skill development for employees.
 Conducted webinar on a webinar on the transition from microgrid to smart one by dr
Seema. Helped understand Understand how our employees play a vital role in driving
this transition. Learn about the importance of collaboration, adaptability, and
embracing technological advancements.
 Also provided a workshop for employees to widen their skill set and be a part of a
Python learning workshop.

LEARNINGS

The above activities which I have done during the internship period enhanced my knowledge
and skill regarding project implementation and public relations. Some of the experiences are
given below;

•Networking opportunities Given that ed tech companies typically participate in numerous

networking activities, I was able to experience interacting with different types of people and
hearing different opinions and perspectives. I was able to hear success stories and learn from
mistakes previously committed by others and what has been done as a contingency.

Made me more responsible Having a workload and doing it, even after knowing I won't get
too much in return, develops a sense of responsibility. While going through this, I kept
acquiring the quality of completing tasks without looking for a profit in everything.

•Broadened my thinking -When you work for your own yourself, your thinking spectrum gets
limited and never do you think beyond the enclosure of your life and gains. But, working in
an ed tech start up forced me to think for other people. This widened my thinking spectrum so
that in future when I work, I think of the group or on a company level, which ultimately will
enhance my credibility and reputation.
Employee Onboarding and Engagement: I was involved in the onboarding process,
welcoming new employees to the organization. This experience will teach me the
significance of creating a positive and engaging employee experience from day one.

Understanding the Education Industry: Being part of an ed tech startup, I gained insights into
the education sector's unique challenges and opportunities.

CHALLENGES

•Lack of proper networking

Having a poor network led to a lack of communication they did not disclose what they were
doing for a certain community which happened in the case of the uptoskills organisation.
Information wasn’t properly circulated which left us with little or no navigation to do things.
However on the later stage of the internship regular google meetings were conducted.

Lack of resources
•Another problem was the lack of resources, we were faced with using technology, lacking
sufficient office space, and paying out-of-pocket for various expenses, office supplies, etc.

Staff retention
•. One of the major problems was with staff retention at uptoskills they usually didn’t have
many upper-level positions to move into. They were short-staffed heavily, only interns made
up the large part of the organisation.

STEPS TAKEN TO OVERCOME

• To overcome the lack of communication and staff retention, I always had to approach the
director himself first to assign work or set up a meeting while enhancing my communication
skills.
• Had to learn to deal with emotions and stress I had due to lack of communication while
working.
• I learnt that it is difficult to have a work-life balance when working from home.
• Conducting meetings for interviews for jobs and fellow interns helped me possess a certain
skill set on a micro level required to manage people.

References

https://www.startuphrtoolkit.com/employee-selection-process/
https://insideiim.com/hr-summer-internship-experience-and-key-learnings-from-it