Point-of-Sale Guide: Generating
Pin Codes and Accessing Wi-Fi
Overview
This guide provides instructions on using the Point-Of-Sale (POS) device to generate
pin codes as well as how customers can input purchased pin codes on the Captive
Portal (CP) to access Viasat Wi-Fi.
Required Items:
• POS Device
• POS Portal Login Credentials (provided by Viasat)
POS Portal Instructions (Generating Pin Codes):
1. On the POS device, navigate to Settings (gear icon) and press “Wi-Fi” at the top
of the settings list. If it is not selected already, select the Wi-Fi network named
“Viasat POS”.
2. Navigate to the POS Portal (https://vendergou.gt.viasat.com) and press “Login”.
NOTE: This URL may come bookmarked on your POS Device’s web browser.
3. Input your Viasat-provided credentials located on the work order and select “Log
In”.
4. This will bring you to the POS Portal where you can find information on all
available WiFi plans. Make sure the customer is fully aware of the options
and data plan details before generating a pin code for their purchase.
5. Once a customer pays for a WiFi plan, generate the pin code by pressing the
“DETAILS” button underneath the appropriate plan and then select the “Sell”
button.
6. Verify this is the correct WiFi plan then press “Confirm” to generate a pin code.
7. After a few seconds the Activation Pin Code will generate on the screen. WRITE
THIS CODE DOWN AND PROVIDE TO THE CUSTOMER OR HAVE THEM
TAKE A PHOTO OF IT. Double-check that the code was written correctly and
press “close”.
NOTE: The Activation PIN code shown above is only an example, it will not work if
inputted.
8. Repeat steps 4-7 for all following customers.
NOTE: To check your account information, press the human icon (circled below) on
the top-right corner of the POS Portal main page.
Customer Captive Portal (CP) Instructions (Inputting Activation Pin Codes and
Accessing Wi-Fi):
1. Potential customers can review available WiFi plan options via the Captive Portal
by going to “Wi-Fi” in their device’s Settings and selecting the Wi-Fi network
corresponding to the hotspot.
Once the network is selected, the Captive Portal will load. This portal can be
accessed at any time so long as the device is within range of the hotspot.
NOTE: Once connected to the hotspot WiFi, the Captive Portal can also be
reached by going to https://gou.gt.viasat.com/ on the device’s web browser.
2. Once a decision is made, payment is delivered, and a pin code has been
generated, the customer can activate their WiFi plan by pressing “Enter Code” on
the Captive Portal.
NOTE: Once the Pin Code is activated the clock starts for the
corresponding WiFi plan and cannot be paused after.
3. Type in the purchased Pin Code, Check the “I Agree” box to indicate that the
user accepts the terms of service, and press “Redeem Code”. If the code is
entered correctly, the below message will appear indicating a successful
connection to the WiFi plan.
Press “Close” to return to the Captive Portal.
NOTE: If an error message is delivered instead, try re-entering the code.
4. Press “Open in Browser” to open the Captive Portal in the device’s web browser.
This portal URL can be bookmarked so customers can readily access their plan’s
details as well as information for other available plans.
NOTE: If a customer is disconnected from the hotspot, they can reconnect by
returning to the Captive Portal and retyping their original Pin Code. However,
once their data plan’s time limit has run out this code will no longer work.
NOTE: Pin Codes do not work on multiple devices at the same time.
