WHAT IS BUSINESS

PROCESS MANAGEMENT?
Business process management (BPM) run on the principle that processes are central an organization. BPM

improves operations through better process design, modeling, analysis, and execution.

“ BPM brings attention to the highest-value processes —

the ones that are most aligned with the business goals “
and strategy — for the best return on investment.

WHY BPM TECHNOLOGY

IS ESSENTIAL?
Business Process Management is a methodology that almost always involves using technology to model

and execute processes. Any specialized technology that accompanies a BPM initiative is called a

Business Process Management System (BPMS).

Every BPM System includes: Better BPM systems will also have:

A Simplified Powerfully-built Notification Drag-and-drop Cross-platform Reporting And

Form Builder Workflow Engine Capabilities Interface Integration Analytics

WHY BPM MATTERS?

When left unmanaged, business processes can unravel, twist, and introduce a lot of chaos. As tasks go from

person to person, it can be hard to keep a high-level perspective on what is actually going on.

Waste of Time Demoralized Team More Errors

Increase Blame Lack of Data

STEPS INVOLVED IN BPM

Identify all the key information and map
out the entire workflow steps.

DESIGN

Review a BPM process periodically Create an automated form and

and identify areas for workflow, integrate, and add
improvement. conditions if needed.
OPTIMIZE A BPM process brings MODEL

your operations under

control & involves five key

steps:

App admins measure KPIs, Train users, test process, and

SLAs, and other make it live. Tweak notifications or
MONITOR IMPLEMENT
performance metrics. reminders.

WHAT CAN BPM DO?

Done right, business process management (BPM) brings efficiency, effectiveness, and agility to your

processes. Click on any of these links to learn about the benefits of following the BPM process.

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Approve employee Onboard new hires Coordinate marketing Churn out consistent
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Shorten your sales Be on time with quotes One-click approvals Customize workflows
cycle workflows and invoices for reimbursements for unique scenarios

TYPES OF BPM SYSTEMS

Human-Centric
BPM Software

Integration- Centric It routes tasks and encourages team Integration-

Document- Centric
Centric
BPM Software collaboration. It’s useful when different BPM Software
people are involved in one approval cycle.

LEARN MORE

BPM METHODOLOGIES
These are the three most common methodologies used in business process management:

LEAN SIX SIGMA LEAN SIX SIGMA

A brainchild of Toyota’s production system: Pioneered by Motorola in 1985; helps to cut A hybrid between Lean & Six Sigma
fast to implement; eliminates waste: reduces down process defects and inconsistencies; methodologies; focuses on process
cost & process time; favorite among implemented either through DMAIC or variations: increases profits, efficiency, and
industrial companies. DMADV approach. boosts employee morale.

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BPM TECHNOLOGY
MUST-HAVES

Visual Administrative Performance &

Workflow Tool Features Scalability

Role-Based Cross-platform
Access Control Integration

Drag & Drop Single Sign-On Performance

Form Designer Capability Metrics

Mobile Reports &

Compatibility Analytics