Owner's Manual

IPS LED
MONITOR
(LED MONITOR*)

* LG LED Monitors are LCD Monitors with LED Backlighting.

Please read the safety information carefully

before using the product.

31MU97
31MU97C
31MU97Z

www.lg.com
 2 Table of Contents

TABLE OF CONTENTS
ENGLISH

3 LICENSE 20 USER SETTINGS

20 Activating the Main Menu

4 ASSEMBLING AND 20 - Main Menu Features

21 User Settings
PREPARING
21 - Menu Settings
4 Product Composition 22 - Ratio
5 Product and Button Description 23 - Function
5 - How to Use the Joystick Button 25 - PBP
6 - Input Connector 27 - Picture
7 Moving and Lifting the 29 - Color
Monitor 30 - Settings
8 Installing the Monitor 32 - Reset
8 - Assembling the Stand
9 - Installing on a Table
9 - Adjusting the Stand Height
33 TROUBLESHOOTING
10 - Adjusting the Angle
10 - Tidying up Cables 35 PRODUCT SPECIFICATION
11 - Pivot Feature
12 - Using the Kensington Lock 37 Factory Support Mode
12 - Detaching the Stand Body 37 HDMI Timing (Video)
13 - Installing the Wall Mount Plate 37 Power LED
13 - Installing on the Wall
38 PROPER POSTURE
15 USING THE MONITOR 38 Proper Posture for Using the Monitor
15 Connecting to a PC
15 - HDMI Connection
16 - (Mini) DisplayPort Connection
16 - Thunderbolt( ) Connection
17 Connecting AV Devices
17 - HDMI Connection
17 Connecting Peripherals
17 - USB Cable connection - PC
19 - Connecting Headphones
 License 3

LICENSE

ENGLISH
Each model has different licenses. Visit www.lg.com for more information on the license.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the
United States and other countries.

VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance

logo for dual-mode source devices are all registered trademarks of the Video
Electronics Standards Association.

MaxxAudio and additional MAXX trademarks are trademarks and/or registered

trademarks of Waves Audio Ltd.
 4 ASSEMBLING AND PREPARING

ASSEMBLING AND PREPARING

ENGLISH

Product Composition
Please check whether all the components are included in the box before using the product. If there are
any missing components, contact the retailer where you purchased the product. Note that the product and
related components may look different from those shown here.

CD (Owner's Manual /
Software / Guides) / Power cord HDMI cable Mini DisplayPort Cable
Cards

or

A-B Type USB 3.0 Cable Stand Base Stand Body

2 Screws
Cable Holder
(M4 x L10)

CAUTION
yy Always use genuine LG components to ensure safety and product performance.
yy The product warranty will not cover damage or injury caused by the use of unauthorized components.
yy It is recommend that use the supplied components.
yy If you use generic cables not certified by LG, the screen may not display or there may be image
noises.

NOTE
yy The components may look different from those illustrated here.
yy Without prior notice, all product information and specifications contained in this manual are subject to
change to improve the performance of the product.
y To purchase optional accessories, visit an electronics store or an online shopping site, or contact the
y
retailer from which you purchased the product.
y The power cord provided may differ depending upon the region.
y
 ASSEMBLING AND PREPARING 5

Product and Button Description

ENGLISH
Power LED
yy On Power on Joystick Button
yy Off Power off

How to Use the Joystick Button

You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with
your finger.

Basic Functions

Press the joystick button once with your finger to turn on the
Power on
monitor.

Press and hold the joystick button once with your finger to turn off
Power off
the monitor.

Volume
◄/► You can control the volume by moving the joystick button left/right.
Control

NOTE
yy The joystick button is located at the bottom of the monitor.
yy Before turning on the monitor, please make sure that the switch on the rear side of product is On.
 6 ASSEMBLING AND PREPARING

Input Connector
ENGLISH

On
Switch
AC-IN
AC-IN

31MU97 31MU97C

H/P HDMI IN 1 HDMI IN 2 mDP-IN DP-IN USB UP USB IN 1 USB IN 2 USB IN 3

5V 1.1 A

31MU97Z

H/P HDMI IN 1 HDMI IN 2 mDP-IN DP-IN USB UP USB IN 1 USB IN 2 USB IN 3

5V 1.1 A
 ASSEMBLING AND PREPARING 7

Moving and Lifting the CAUTION

Monitor

ENGLISH
yy Avoid touching the monitor screen as much as
possible.
When moving or lifting the monitor, follow these
-- This may result in damage to the screen or
instructions to prevent the monitor from being
some of the pixels used to create images.
scratched or damaged and to ensure safe trans-
portation, regardless of its shape or size.

yy Place the monitor in the original box or pack-

ing material before attempting to move it.
yy Before moving or lifting the monitor, discon-
nect the power cord and all other cables.
yy Hold the bottom and side of the monitor frame
firmly. Do not hold the panel itself.

yy If you use the monitor panel without the stand

base, its joystick button may cause the moni-
tor to become unstable and fall, resulting in
damage to the monitor or human injury. In
addition, this may cause the joystick button to
malfunction.

yy When holding the monitor, the screen should

face toward you to prevent it from being
scratched.
yy When transporting the monitor, do not expose
the monitor to shock or excessive vibration.
yy When moving the monitor, keep it upright and
never turn the monitor on its side or tilt it side-
ways.
 8 ASSEMBLING AND PREPARING

Installing the Monitor CAUTION

ENGLISH

yy To protect the screen from scratches, cover

Assembling the Stand the surface with a soft cloth.
yy Illustrations in this document represent typi-
1 cal procedures, so they may look different
from the actual product.
yy Applying excessive force when tightening
screws may cause damage to the monitor.
Damage caused in this way will not be cov-
ered by the product warranty.
yy Do not carry the monitor upside down by just
holding the base. This may cause the moni-
Stand Body
tor to fall off the stand and could result in
personal injury.
yy When lifting or moving the monitor, do not
touch the monitor screen. The force applied
to the monitor screen may cause damage to
it.
2

NOTE
Stand Base yy You can disassemble the stand in the
reverse order of the assembly.

3
 ASSEMBLING AND PREPARING 9

Installing on a Table Adjusting the Stand Height

1 Lift the monitor and place it on the table in an 1 Place the monitor mounted on the stand base

ENGLISH
upright position. Place the monitor at least in an upright position.
10 cm away from the wall to ensure sufficient
2 Push the head downward and pull out the
ventilation. locking pin.

10 cm

10 cm
Head
10 cm
10 cm

Locking pin

3 Handle the monitor with both hands for safety.

2 Connect the power cord to the product before

connecting it to the wall outlet.

4 The height can be adjusted up to 140.0 mm.

140.0 mm

3 Press the joystick button on the bottom of the

monitor to turn on the monitor.
CAUTION
CAUTION
yy Once the pin is removed, it is not necessary
yy Unplug the power cord before moving or to re-insert it to adjust the height.
installing the monitor. There is risk of electric
shock.
 10 ASSEMBLING AND PREPARING

WARNING WARNING
ENGLISH

yy To avoid injury to the fingers when adjusting

yy Do not put your fingers or the screen, do not hold the lower part of the
hand between the screen monitor's frame as illustrated below.
and the base (chassis) when 15 -5

adjusting the screen's height.

15 -5

Adjusting the Angle yy Be careful not to touch or press the screen

area when adjusting the angle of the monitor.
1 Place the monitor mounted on the stand base
in an upright position.
2 Adjust the angle of the screen. The angle of
the screen can be adjusted forward or back-
ward from -5° to 15° for a comfortable
viewing experience.

15 -5

Tidying up Cables
Arrange the cables using the cable holder as
Rear Front
shown in the illustration.
 ASSEMBLING AND PREPARING 11

Pivot Feature 3 Rotate the monitor clockwise as shown in the

figure.
The pivot feature allows the monitor to rotate 90°

ENGLISH
clockwise.

Head

4 Complete the installation by rotating the moni-

Stand tor 90° as shown below.

WARNING
yy To avoid scratching the stand base, make sure
that when rotating the monitor using the pivot
feature, the stand does not make contact with
the monitor.

1 Raise the monitor to the maximum height.

NOTE
yy Auto Pivot feature of the display is not sup-
ported.
yy The screen can be rotated easily using the
screen pivot shortcut key provided with your
Windows operating system. Note that some
Windows versions and some graphics card
2 Adjust the angle of the monitor in the direction drivers may use different settings for the
of the arrow as shown in the figure. screen pivot key or may not support the pivot
key at all.
yy Supported Windows versions: Windows 7 and
Windows 8.1
yy Windows screen pivot shortcut keys
-- 0°: Ctrl + Alt + Up arrow key (↑)
-- 90°: Ctrl + Alt + Left arrow key (←)
-- 180°: Ctrl + Alt + Down arrow key (↓)
15° -- 270°: Ctrl + Alt + Right arrow key (→)
 12 ASSEMBLING AND PREPARING

WARNING Detaching the Stand Body

yy Take care when rotating the monitor if the
ENGLISH

cable is connected. 1 Place the monitor's screen face down. To

yy To avoid injury when rotating the display, do protect the screen from scratches, cover the
not place your fingers between the display and surface with a soft cloth.
the stand base. 2 Using a screwdriver, remove the 2 screws and
detach the stand from the monitor.

Using the Kensington Lock

The Kensington security system connector is
located at the back of the Monitor set.
For more information on installation and usage,
refer to the Kensington lock owner's manual or visit
the website at http://www.kensington.com.

Connect the monitor to a table using the Kensing-

ton security system cable.

NOTE
yy The Kensington security system is optional.
You can obtain optional accessories from most
electronics stores.
 ASSEMBLING AND PREPARING 13

Installing the Wall Mount Plate Installing on the Wall

This monitor meets the specifications for the wall Install the monitor at least 10 cm away from the

ENGLISH
mount plate or other compatible devices. wall and leave about 10 cm of space at each side
1 Place the screen face down. To protect the of the monitor to ensure sufficient ventilation. De-
screen from scratches, cover the surface with tailed installation instructions can be obtained from
a soft cloth. your local retail store. Alternatively, please refer
2 Using a screwdriver, remove the 2 screws at to the manual for how to install and set up a tilting
the top of the wall mount at the back of the wall mounting bracket.
monitor.

10 cm

10 cm
10 cm

10 cm

To install the monitor to a wall, attach a wall mount-

ing bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is se-
curely fixed to the monitor and to the wall.
3 Place the wall mount plate onto the monitor
and align it with the screw holes.
1 If you use screws longer than the standard
4 Tighten the four screws to fix the plate to the length, it may damage the inside of the
monitor using a screwdriver. product.
2 A non-VESA standard screw may damage the
NOTE product and cause the monitor to fall. LG Elec-
tronics is not liable for any accidents relating to
yy The wall mount plate is sold separately.
the use of non-standard screws.
yy For more information on installation, refer to
the wall mount plate's installation guide.
Wall Mount (A x B) 100 x 100
yy Be careful not to apply too much force while
Stand Screw M4 x L10
mounting the wall mount plate as it may cause
Required Screws 4
damage to the screen. Wall Mount Plate RW120
(Optional)
 14 ASSEMBLING AND PREPARING

yy Wall Mount (A x B)
CAUTION
yy Unplug the power cord before moving or install-
ENGLISH

ing the monitor to avoid electric shock.

A
B yy Installing the monitor on the ceiling or on a
slanted wall may result in the monitor falling off,
which could lead to injury. Use an authorized LG
wall mount and contact the local dealer or quali-
fied personnel.
NOTE yy Applying excessive force when tightening
screws may cause damage to the monitor. Dam-
yy Use the screws specified by VESA standards.
age caused in this way will not be covered by
yy The wall mount kit includes the installation guide
the product warranty.
and all necessary parts.
yy Use the wall mounting bracket and screws that
yy The wall mounting bracket is optional. You can
conform to VESA standards. Damage caused by
obtain optional accessories from your local dealer.
the use or misuse of inappropriate components
yy The length of the screw may differ for each wall
will not be covered by the product warranty.
mounting bracket. Be sure to use the proper
yy When measured from the back of the monitor,
length.
the length of each installed screw must be 8 mm
yy For more information, please refer to the user
or less.
manual for the wall mounting bracket.
Wall Mount Plate

Back of the Monitor

Wall Mount Plate

Back of the Monitor

Screw
Dimensions
: M4 x L10

Max 8 mm
 Using the Monitor 15

USING THE MONITOR Connecting to a PC

ENGLISH
yy This monitor supports the *Plug and Play fea-
yy The following instructions are based on the ture. H/P
31MU97Z model. Illustrations in this manual * Plug and Play: A feature that allows you to add a
may differ from the actual product. device to your computer without having to recon-
figure anything or install any manual drivers.
Press the joystick button, go to Menu → Easy con-
trol → Input, and then select the input option.
HDMI Connection
CAUTION Transmits digital video and audio signals from your
PC to the monitor. Connect your PC to the monitor
yy Do not press the screen for a prolonged time. using the HDMI cable as shown in the illustration
This may cause image distortion. below.
yy Do not display a still image on the screen
for a prolonged time. This may cause image
retention. Use a screensaver if possible.

HDMI IN 1 HDMI IN 2

NOTE
yy When connecting the power cord to the out-
let, use a grounded (3-hole) power strip or a
grounded power outlet.
yy The monitor may flicker when turned on in
an area where the temperature is low. This is
normal.
yy Sometimes red, green, or blue spots may ap-
pear on the screen. This is normal.

CAUTION
yy Make sure to use the supplied HDMI cable of
the product. Otherwise, thisINmay
HDMI IN 1 HDMI 2 cause the
device to malfunction.
yy Connecting your PC to the monitor using the
HDMI cable may cause device compatibility
issues.
yy Using a DVI to HDMI / DP (DisplayPort) to
HDMI cable may cause compatibility issues.
yy Use a certified cable with the HDMI logo
attached. If you do not use a certified HDMI
cable, the screen may not display or a con-
nection error may occur.
yy Recommended HDMI cable types
-- High-Speed HDMI®/TM Cable
-- High-Speed HDMI®/TM Cable with Ethernet

DP-IN
 16 Using the Monitor

(Mini) DisplayPort Connection Thunderbolt(

DP OUT DP OUT
) Connection
Transmits digital video and audio signals from your You can connect your high-resolution display or
ENGLISH

PC to the monitor. Connect the monitor to your PC high-performance data device to the monitor via
using the displayport cable as shown in the illustra- a Thunderbolt port. Connect your external device
tion below: to the monitor using the Thunderbolt cable as
DisplayPort illustrated below.

31MU97Z
DP-IN

USB UP USB IN 1 USB IN 2 USB IN 3

5V 1.1 A

mDP OUT (sold separately)

Mini DisplayPort

mDP-IN DP-IN NOTE

yy The maximum data transmission rate of each port
is 20 Gb/s.
yy Make sure to use a Thunderbolt ( ) certified
cable. Otherwise, this may cause the device to
malfunction.
yy Thunderbolt ( ) is supported in such environ-
ments as Windows 7, Windows 8.1, and Mac
USB UP USB IN 1 USB IN 2 USB IN 3
product. 5V 1.1 A
DP OUT DP OUT
yy In accordance with Mac products may not sup-
port the recommended resolution or the some
features. For more information, refer to the
NOTE support information card of the graphic card
yy There may be no video or audio output which is provided separately.
depending on the DP (DisplayPort) version of yy The ability to set up dual monitors using the
the PC. Thunderbolt ( ) and daisy-chaining technology
yy Make sure to use the supplied Mini DisplayPort depends on the performance of your video
cable of the product. Otherwise, this may card.
cause the device to malfunction.
yy If you use generic cables not certified by LG,
the screen may not display or there may be
USB UP USB IN 1 USB IN 2 USB IN 3
image noises.
5V 1.1 A
 HDMI IN 1 HDMI IN 2
Using the Monitor 17

Connecting AV Devices Connecting Peripherals

ENGLISH
HDMI Connection USB Cable connection - PC
HDMI transmits digital video and audio signals The USB port on the product functions as a USB
from your AV device to the monitor. Connect your hub.
AV device to the monitor using the HDMI cable as
shown in the illustration below. NOTE
yy Make sure to install the most recent Windows
OS service pack before using the product.
yy Peripheral devices are sold separately.
yy A keyboard, mouse, or USB device can be
HDMI IN 1 HDMI IN 2 connected to the USB port.

CAUTION
< Cautions When Using a USB Device >
yy A USB device with an automatic recognition
program installed, or that uses its own driver,
may not be recognized.
yy Some USB devices may not be supported or
may not work properly.
yy It is recommended to use a USB hub or hard
disk drive with power supplied. (If the power
supply is not adequate, the USB device may
NOTE not be recognized properly.)

yy Make sure to use the supplied HDMI cable of

the product. Otherwise, this may cause the DP-IN
device to malfunction.
yy Using a DVI to HDMI / DP (DisplayPort) to
HDMI cable may cause compatibility issues.
yy Use a certified cable with the HDMI logo
attached. If you do not use a certified HDMI
cable, the screen may not display or a
connection error may occur.
yy Recommended HDMI cable types
-- High-Speed HDMI®/TM Cable mDP OUT

-- High-Speed HDMI®/TM Cable with Ethernet

 USB UP USB IN 1 USB IN 2 USB IN 3

5V 1.1 A

18 Using the Monitor

mDP-IN DP-IN

HDMI/ (Mini) DisplayPort connection Thunderbolt ( ) connection

To use USB 3.0, connect the A-B type USB 3.0 Peripheral devices connected to the USB IN port
ENGLISH

cable of the product to the PC. can be controlled from the PC.
Peripheral devices connected to the USB IN port If you change the input on the menu while a device
can be controlled from the PC. is in connection via the Thunderbolt port, then the
device in connection via the USB port may not
DP OUT DP OUT
work properly.
(sold separately)

31MU97Z

(sold separately)

USB UP USB IN 1 USB IN 2 USB IN 3

5V 1.1 A

USB UP USB IN 1 USB IN 2 USB IN 3

5V 1.1 A

(sold separately)

USB UP USB IN 1 USB IN 2 USB IN 3

5V 1.1 A
 Using the Monitor 19

Connecting Headphones
Connect peripherals to the monitor via the head-

ENGLISH
phones port. Connect as illustrated.

H/P

(sold separately)

NOTE
yy Peripheral devices are sold separately.
yy If you use angled earphones, it may cause
a problem with connecting another external
device to the monitor. Therefore, it is recom-
mended to use straight earphones.

HDMI IN 1 HDMI IN 2

Angled Straight

yy Depending on the audio settings of the PC

and external device, headphones and speaker
functions may be limited.

HDMI IN 1 HDMI IN 2
 20 User Settings

USER SETTINGS
ENGLISH

Activating the Main Menu

1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down (▲/▼) and left/right(◄/►) to set the options.
3 Press the joystick button once more to exit the main menu.

Joystick Button

Button Menu Status Description

Main menu disabled Enables the main menu.
Exits the main menu.
Main menu enabled (Holding down the button to turn off the monitor. You can turn off
the monitor this way at any time, including when the OSD is on.)
Main menu disabled Adjusts the monitor volume level.
◄
Main menu enabled Enters the menu features.
Main menu disabled Adjusts the monitor volume level.
►
Main menu enabled Enters the PBP feature.
Main menu disabled Enables the main menu.
▲
Main menu enabled Enters the Picture Mode feature.
Main menu disabled Enables the main menu.
▼
Main menu enabled Turns off the monitor.

Main Menu Features

Main Menu Description

Picture Mode Menu Configures the screen settings.

Picture Mode Optimizes the screen for picture mode.

Menu PBP
Exit PBP Displays the screens of two input modes on one monitor.

Monitor off Turns off the monitor.

Monitor off Exit Exits the main menu.

Long press: Monitor off

 User Settings 21

User Settings

ENGLISH
Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the
Menu.
2 Configure the options by moving the joystick up/down/left/right.
3 To return to the upper menu or set other menu items, move the joystick to ◄ or pressing ( / OK) it.
4 If you want to exit the OSD menu, move the joystick to ◄ until you exit.
yy When you enter the menu, instructions on how to use the button will appear in the bottom right corner
of the screen.

Easy control Function PBP Screen Settings Reset

Each option is described below.

Menu Description
Easy control Brightness
Adjusts the color contrast and brightness of the screen.
Contrast
Volume Adjusts the volume level.

NOTE
yy You can adjust Mute/ Unmute by moving the joystick button to ▼ in the Volume
menu.

Input Selects the input mode.

Ratio Adjusts the aspect ratio of the screen.
Function Adjusts MaxxAudio, Picture Mode, Dual Color Space, and SMART ENERGY SAVING.
PBP PBP Displays the screens of two input modes on one monitor.
Screen Picture Adjusts the Sharpness, Black level, and Response Time of the screen.
Color Adjusts Gamma, Color Temperature, Red, Green, Blue, and Six Color.
Settings Adjusts Language, Power LED, Automatic Standby, DisplayPort 1.2, DisplayPort EQ,
and OSD Lock.
Reset Restores the default settings.
◄ Exit Exits the OSD menu.

CAUTION

yy Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
 22 User Settings

Ratio Easy control

Brightness 100 >

1
ENGLISH

To view the OSD menu, press the joystick button at the Easy control
Contrast 70 >
bottom of the monitor and then enter the Menu. Volume 30 >
2 Go to Easy control > Ratio by moving the joystick. Function
Input HDMI1 >
3 Configure the options following the instructions that appear Ratio Wide >
in the bottom right corner. PBP

4 To return to the upper menu or set other menu items, move

the joystick to ◄ or pressing ( / OK) it.
5
Screen
If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Settings

Reset

▲/▼: Move / ►: OK ◄: Back

Each option is described below.

Menu > Easy control > Ratio Description

Wide Displays the video in widescreen, regardless of the video signal input.
Original Displays video according to the aspect ratio of the video signal input.
1:1 The aspect ratio is not adjusted from the original.

NOTE
yy The display may look the same for Wide, Original, and 1:1 options at the recommended resolution.
-- Recommended resolution for mDP (Mini DisplayPort), DP (DisplayPort), and Thunderbolt ( )
4096 x 2160
-- Recommended resolution for HDMI 3840 x 2160
yy The ratio is disabled in the interlaced signal.
 User Settings 23

Function Function

MaxxAudio >
1

ENGLISH
To view the OSD menu, press the joystick button at the Easy control
Picture Mode Custom >
bottom of the monitor and then enter the Menu. Dual Color Space Off >
2 Go to Function by moving the joystick. Function
SMART ENERGY SAVING Low >
3 Configure the options following the instructions that appear in
the bottom right corner. PBP

4 To return to the upper menu or set other menu items, move

the joystick to ◄ or pressing ( / OK) it.
Screen
5 If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Settings

Reset

▲/▼: Move / ►: OK ◄: Back

Each option is described below.

Menu > Function Description

MaxxAudio MaxxAudio On MaxxAudio® by Waves, recipient of a Technical GRAMMY
Award® is a suite of studio-quality sound tools for a superior
listening experience.
Off Disables the MaxxAudio function.
MaxxAudio The user can set the sound quality manually.
Settings
MaxxBass Bass Enhancement.
MaxxTreble Treble Enhancement.
MaxxDialog Dialog Enhancement.
Maxx3D Enhances the three dimensional effect of the sound.
Reset Returns the sound quality to the default settings.
Midnight Mode Lets you enjoy rich and full sound at a low volume.
 24 User Settings

Menu > Function Description

Picture Mode Custom Allows the user to adjust each element. The color mode of the main menu
ENGLISH

can be adjusted.
sRGB A standard RGB color space for the monitor and printer.
AdobeRGB A much larger color space than sRGB. This option is suitable for printing
pictures.
DCM Sim. Optimizes the screen for viewing X-ray images. You can brighten the screen
in the OSD menu.

NOTE
yy This product has been approved as an IT device and not as a
medical device. It is intended for office use only. (It may be used for
education and reference purposes but not for medical diagnosis.)

DCI-P3 Sim. Suitable for watching digital videos.

Reader Optimizes the screen for viewing documents.You can brighten the screen in
the OSD menu.
Calibration 1 Adjusts to the last calibrated screen.
Calibration 2 Adjusts to the previously calibrated screen.
Dual Color Space Off Disables the Dual Color Space function.
sRGB Sets the sRGB Picture Mode on the left of the screen.
AdobeRGB Sets the Adobe Picture Mode on the left of the screen.
DCI-P3 Sim. Sets the DCI-P3 Sim. Picture Mode on the left of the screen.
Calibration 1 Sets the Calibration 1 Picture Mode on the left of the screen.
Calibration 2 Sets the Calibration 2 Picture Mode on the left of the screen.
SMART ENERGY High Saves energy using the high-efficiency SMART ENERGY SAVING feature.
SAVING
Low Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off Disables the SMART ENERGY SAVING feature.
 User Settings 25

PBP PBP

PBP Off >

1

ENGLISH
To view the OSD menu, press the joystick button at the Easy control
Input >
bottom of the monitor and then enter the Menu. Audio HDMI1 >
2 Go to PBP by moving the joystick. Function
Swap

3 Configure the options following the instructions that appear in Sub Full
the bottom right corner. PBP
>
4
Ratio
To return to the upper menu or set other menu items, move
the joystick to ◄ or pressing ( / OK) it.
Screen
5 If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Settings

PBP Preview

Reset

HDMI1

▲/▼: Move / ►: OK ◄: Back

Each option is described below.

Menu > PBP Description

PBP Displays the screens of two input modes on one monitor.
Sub Screen (Right)
PBP Connection Thunderbolt( )
(Mini)
HDMI 1 HDMI 2 (31MU97Z model
DisplayPort
only)
HDMI 1 - O X X

Main HDMI 2 O - X X
Screen (Mini) DisplayPort O O - X
(Left)
Thunderbolt( )
O O X -
(31MU97Z model only)
Input Main Selects the video signal input of the main screen.
Sub Selects the video signal input of the sub screen.
Audio Changes the audio output in PBP mode.
Swap Toggles between the main screen and sub screen in PBP mode.
Sub Full Converts the sub screen in PBP mode to wide screen.
 26 User Settings

Menu > PBP Description

Ratio Adjusts the aspect ratio of the main screen or sub screen.
ENGLISH

Main Wide Displays the video to fit the PBP screen, regardless of
the video signal input.
Original Displays the video in the aspect ratio of the video signal
input on the PBP screen.
Sub Wide Displays the video to fit the PBP screen, regardless of
the video signal input.
Original Displays the video in the aspect ratio of the video signal
input on the PBP screen.

NOTE
yy When the PBP mode is Off, Input, Audio, Swap, Sub Full, and Ratio menus become disabled. The
Main/Sub options for Ratio become disabled if there is no signal.
yy The optimal resolution for PBP mode is set automatically when PBP mode is set.
 User Settings 27

Picture Picture

SUPER RESOLUTION+ Off >

1

ENGLISH
To view the OSD menu, press the joystick button at the Easy control
Sharpness 5 >
bottom of the monitor and then enter the Menu. Black Level High >
2 Go to Screen > Picture by moving the joystick. Function
DFC On >
3 Configure the options following the instructions that appear in Uniformity Off >
the bottom right corner. PBP
>
4
Response Time Middle
To return to the upper menu or set other menu items, move
the joystick to ◄ or pressing ( / OK) it.
Screen
5 If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Settings

Reset

▲/▼: Move / ►: OK ◄: Back

Each option is described below.

Menu > Screen > Picture Description

SUPER RESOLUTION+ With the picture improvement technology that minimizes the degradation of the picture
quality due to enlargement (e.g. blurred focus or unsharpened edges), the resolution is not
compromised, even when the images are enlarged, which guarantees a clear image.
NOTE
yy Because this is a function to increase the sharpness of low resolution pictures, it
is not recommended to use the function for normal text or for desktop icons.
Doing so may result in unnecessarily high sharpness.

Sharpness Adjusts the sharpness of the screen.

Black Level Sets the offset level (for HDMI only).
• Offset: as a reference for a video signal, this is the darkest color the monitor can
display.
High The picture of the screen gets brighter.
Low The picture of the screen gets darker.
DFC Adjusts the brightness automatically according to the screen.
 28 User Settings

Menu > Screen > Picture Description

Uniformity Adjusts uniformity of the image.
ENGLISH

NOTE
yy The Uniformity menu is activated only in Custom, sRGB, and Adobe RGB modes.
Enabling Uniformity may reduce the overall brightness of the image.

Response Time Sets a response time for displayed pictures based on the speed of the screen.
For a normal environment, it is recommended that you use Middle. For a fast-moving
picture, it is recommended that you use high.
Setting to High may cause image sticking.
High Sets the response time to High.
Middle Sets the response time to Middle.
Low Sets the response time to Low.
Off Does not use the response time improvement feature.
 User Settings 29

Color Color

Gamma 2.2 >

1 To view the OSD menu, press the joystick button at the

ENGLISH
Easy control
Color Temp 6500 >
bottom of the monitor and then enter the Menu. Red 50 >
2 Go to Screen > Color by moving the joystick. Function
Green 50 >
3 Configure the options following the instructions that appear in Blue 50 >
the bottom right corner. PBP
>
4 To return to the upper menu or set other menu items, move Six Color

the joystick to ◄ or pressing ( / OK) it. Reset >

Screen
5 If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Settings

Reset

▲/▼: Move / ►: OK ◄: Back

Each option is described below.

Menu > Screen > Color Description

Gamma Gamma settings: When using 2.0, 2.2, 2.4 and 2.6 monitor settings, lower gamma settings
mean a brighter image is displayed and vice versa.
Color Temp Manual Adjusts the color temperature in 500K increments.
(Note that 9300K is supported instead of 9500K.)
Custom The user can adjust it to red, green, or blue by customization.
Red You can customize the picture color using Red, Green and Blue colors.,
Green
Blue
Six Color Meets the user requirements for colors by adjusting the hue and saturation of the six colors
(red, green, blue, cyan, magenta, and yellow) and then saving the settings.
Hue Adjusts the tone of the screen colors.
Saturation Adjusts the saturation of the screen colors. The lower the value, the less satu-
rated and brighter the colors become. The higher the value, the more saturated
and darker the colors become.
Reset Returns color to the default settings.
 30 User Settings

Settings Settings

Language English >

1 To view the OSD menu, press the joystick button at the
ENGLISH

Easy control
Power LED On >
bottom of the monitor and then enter the Menu. Automatic Standby Off >
2 Go to Settings by moving the joystick. Function
DisplayPort 1.2 Enable >
3 Configure the options following the instructions that appear in DisplayPort EQ Disable >
the bottom right corner. PBP
>
4
OSD Lock Off
To return to the upper menu or set other menu items, move
the joystick to ◄ or pressing ( / OK) it.
Screen
5 If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Settings

Reset

▲/▼: Move / ►: OK ◄: Back

Each option is described below.

Menu > Settings Description

Language Sets the menu screen to the desired language.
Power LED Turns the power LED on the front of the monitor on or off.
On The power LED turns on automatically.
Off The power LED turns off.
Automatic Feature that automatically turns off the monitor when there is no movement on the screen for a
Standby period of time. You can set a timer for the auto-off function. (Off, 4 H, 6 H, and 8 H)
DisplayPort 1.2 Enables or disables DisplayPort 1.2.
NOTE
yy Be sure to configure this option according to the DisplayPort version supported by your
graphics card. Set this option to Disable if your graphics card does not support DisplayPort
1.2.

DisplayPort EQ Enables or disables DisplayPort EQ.

NOTE

yy Depending on the graphics card, enable this feature if any screen or audio noise occurs.
For some graphics cards, high-resolution output may not be available.
 User Settings 31

Menu > Settings Description

OSD Lock Prevents incorrect key input.

ENGLISH
On Disables key input
Off Enables key input

NOTE
yy All features are disabled except Brightness, Volume, Input, OSD Lock in Settings, and the
Exit button.
 32 User Settings

Reset Reset

Do you want to reset your settings?

1
ENGLISH

To view the OSD menu, press the joystick button at the Easy control
Reset

bottom of the monitor and then enter the Menu. Cancel

2 Go to Reset by moving the joystick. Function

3 Configure the options following the instructions that appear in

the bottom right corner. PBP

4 To return to the upper menu or set other menu items, move

the joystick to ◄ or pressing ( / OK) it.
Screen
5 If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Settings

Reset

▲/▼: Move / ►: OK ◄: Back

Each option is described below.

Menu > Reset Description

Do you want to reset your settings?
Reset Restores the default settings.
Cancel Cancel the reset.
 Troubleshooting 33

TROUBLESHOOTING

ENGLISH
Nothing is displayed on the screen.
Is the monitor's power cord yy Check if the power cord is correctly plugged into the power outlet.
plugged in?
Is the power LED on? yy Check the power cable connection and press the power button.
Is the power on and the power yy Check that the connected input is enabled (Menu - Input).
LED displaying white?
Is the power LED blinking? yy If the monitor is in sleep mode, move the mouse, or press any key
on the keyboard, to switch the display on.
yy Check if the computer is turned on.
Is the OUT OF RANGE yy This occurs when signals transferred from the PC (graphics card)
message being displayed? are out of the horizontal or vertical frequency range of the monitor.
Please see the Product Specification section of this manual to set
the appropriate frequency.
Is the No Signal message yy This is displayed when the signal cable between the PC and the
being displayed? monitor is missing or disconnected. Check the cable and reconnect
it.
Is video or audio breaking up yy This occurs with high-resolution signals from some graphics cards.
when in high resolution? Go to Menu > Settings and enable the DisplayPort EQ feature.

The OSD Lock message is being displayed.

Are some functions not avail- yy The OSD is locked. Go to Menu > Settings and set OSD Lock to
able when you press the Menu Off.
button?

The screen retains an image.

Does image sticking occur even yy Displaying a still image for a prolonged time may cause damage to
when the monitor is turned off? the screen, resulting in the retention of the image.
yy To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky / Images displayed on the monitor leave shadow trails.
Did you select the appropriate yy If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the
resolution? screen may be flickering. Change the resolution to 1080p or the
recommended resolution.

NOTE

yy Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per
second, like a fluorescent lamp. The number of times the screen is refreshed per second is called
vertical frequency, or refresh rate, and is represented by Hz.
yy Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If
1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second.
This is called horizontal frequency and is represented by kHz.
 34 Troubleshooting

NOTE
ENGLISH

yy Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it
to the recommended (optimal) resolution in Control Panel > Display > Settings.
yy Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a
dimmed screen, a truncated display area, or misalignment of the display.
yy The setting methods may be different depending on the computer or operating system, and some
resolutions may not be available depending on the performance of the graphics card. If this is the case,
contact the manufacturer of the computer or graphics card for assistance.
yy Some graphics cards may not support 4096 x 2160 / 3840 x 2160 resolution. If the resolution cannot be
displayed, contact the manufacturer of your graphics card.

The display color is abnormal.

Does the display appear discol- yy Set the color to 24 bit (true color) or higher. In Windows, go to Con-
ored (16 colors)? trol Panel > Display > Settings > Color Quality.
Does the display color appear yy Check if the signal cable is connected properly. Reconnect the cable
unstable or monochrome? or reinsert the PC's graphics card.
Are there spots on the screen? yy When using the monitor, pixilated spots (red, green, blue, white, or
black) may appear on the screen. This is normal for an LCD screen.
It is not an error, nor is it related to the monitor's performance.

No sound from the headphone port.

Are images displayed using yy Make sure that the headphone port connections are made properly.
(Mini) DisplayPort or HDMI input yy Try increasing the volume with the joystick.
without sound? yy Set the audio output of the PC to the monitor you are using. On
Microsoft Windows, go to Control Panel > Hardware and Sound >
Sound > set the monitor as default device.
 Product Specification 35

PRODUCT SPECIFICATION

ENGLISH
31MU97 31MU97C
LCD Screen Type TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch 0.1701 mm x 0.1701 mm
Resolution HDMI Max Resolution 4096 x 2160 @ 24 Hz
Recommended Resolution 3840 x 2160 @ 30 Hz
(Mini) DisplayPort Max Resolution 4096 x 2160 @ 60 Hz
Recommended Win 4096 x 2160 @ 60 Hz
Resolution Mac 4096 x 2160 @ 50 Hz
Video Signal Horizontal Frequency 30 kHz to 135 kHz
Vertical Frequency 56 Hz to 61 Hz
Input Connector H/P OUT, HDMI IN 1, HDMI IN 2, mDP (Mini DisplayPort) IN, DP (DisplayPort) IN,
USB UP, USB IN 1, 2, 3
Power Sources Power Rating AC 100-240 V~ 50 / 60 Hz, 1.4 A
Power Consumption Operating Mode: 49 W (Typical, USB excluded, Audio Output
(Typical) 20 %) (Outgoing condition)
Sleep Mode ≤ 1.2 W
Off Mode Power Button ≤ 0.5 W
Switch 0W
Stand Angle Forward/Backward: -5° to 15° (Head)
Environmental Operating Conditions Temperature 0 °C to 40 °C
Conditions Humidity Less than 80 %
Storing Conditions Temperature -20 °C to 60 °C
Humidity Less than 85 %
Audio Output 5W+5W

Dimensions Monitor Size (Width x Height x Depth)

With Stand 736.7 mm x 483.5 mm x 241.4 mm
Without Stand 736.7 mm x 407.5 mm x 52.4 mm
Weight (Without With Stand 9.6 kg
Packaging)
Without Stand 7.7 kg

Specifications are subject to change without notice.

 36 Product Specification

31MU97Z
LCD Screen Type TFT (Thin Film Transistor)
ENGLISH

LCD (Liquid Crystal Display) Screen

Pixel Pitch 0.1701 mm x 0.1701 mm
Resolution HDMI Max Resolution 4096 x 2160 @ 24 Hz
Recommended Resolution 3840 x 2160 @ 30 Hz
(Mini) DisplayPort Max Resolution 4096 x 2160 @ 60 Hz
Recommended Win 4096 x 2160 @ 60 Hz
Resolution Mac 4096 x 2160 @ 50 Hz
Thunderbolt ( ) Max Resolution 4096 x 2160 @ 50 Hz
Recommended Win 4096 x 2160 @ 60 Hz
Resolution Mac 4096 x 2160 @ 50 Hz
Video Signal Horizontal Frequency 30 kHz to 135 kHz
Vertical Frequency 56 Hz to 61 Hz
Input Connector H/P OUT, HDMI IN 1, HDMI IN 2, mDP (Mini DisplayPort) IN, DP (DisplayPort) IN,
Thunderbolt ( ), USB UP, USB IN 1, 2, 3
Power Sources Power Rating AC 100-240 V~ 50 / 60 Hz, 1.7 A
Power Consumption Operating Mode: 73 W (Typical, USB excluded, Audio Output
(Typical) 20 %) (Outgoing condition)
Sleep Mode ≤ 1.2 W
Off Mode Power Button ≤ 0.5 W
Switch 0W
Stand Angle Forward/Backward: -5° to 15° (Head)
Environmental Operating Conditions Temperature 0 °C to 40 °C
Conditions Humidity Less than 80 %
Storing Conditions Temperature -20 °C to 60 °C
Humidity Less than 85 %
Audio Output 5W+5W

Dimensions Monitor Size (Width x Height x Depth)

With Stand 736.7 mm x 483.5 mm x 241.4 mm
Without Stand 736.7 mm x 407.5 mm x 52.4 mm
Weight (Without With Stand 9.6 kg
Packaging)
Without Stand 7.7 kg

Specifications are subject to change without notice.

 Product Specification 37

Factory Support Mode

ENGLISH
31MU97 31MU97C (Preset Mode, HDMI/ (Mini) DisplayPort PC)
31MU97Z (Preset Mode, HDMI/ (Mini) DisplayPort/ Thunderbolt PC)

Horizontal Frequency Vertical Frequency Polarity

Preset Mode Remarks
(kHz) (Hz) (H/V)
640 x 480 31.469 59.94 -/-
800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60 -/-
1152 x 864 54.347 60.05 +/+
1280 x 720 45 60 +/+
1280 x 1024 63.981 60.02 +/+
1600 x 900 60 60 +/+
1920 x 1080 67.5 60 +/-

2048 x 2160 133.32 60 +/- Recommended resolution for PBP

(Mini) DIsplayPort/ Thunderbolt is

2560 x 1440 88.79 59.95 +/-
not supported.
3840 x 2160 133.32 60 +/- HDMI is not supported.
3840 x 2160 67.5 30 +/-
HDMI/ Thunderbolt is not supported.
4096 x 2160 133.32 60 +/-
(Mac OS)
(Mini) DIsplayPort/ Thunderbolt is
4096 x 2160 54 24 +/-
not supported.
4096 x 2160 111.10 50 +/- HDMI is not supported.

HDMI Timing (Video)

Horizontal Frequency Vertical Frequency
Preset Mode Remarks
(kHz) (Hz)
480p 31.5 60
720p 45 60
1080p 67.5 60
1080p 33.75 30 31MU97Z model only
2160p 67.5 30 31MU97Z model only

Power LED

Mode LED Color

On Mode White
Sleep Mode Flashing White
Off Mode Off
 38 PROPER POSTURE

PROPER POSTURE
ENGLISH

Proper Posture for Using the Monitor

Adjust the screen so that you can comfortably look at it at a slight downward angle from your natural eye
level.
yy Take a break for approximately 10 minutes every hour to reduce any fatigue caused by prolonged
usage.
yy Adjust the stand angle from -5° to 15° to obtain the best view of the screen.

You should be looking Stand Angle

slightly down at the -5° to 15°
screen.

Adjust the position of

the screen to mini-
mize reflections.

Place your hands gently

on the keyboard,
keeping your arms bent at
the elbows and extended
horizontally in front of you.
This device meets the EMC requirements for
home appliances (Class B) and is intended for
home usage. This device can be used in all
regions. Read the owner's manual (CD) carefully
and keep it at hand. Please note that the label
attached to the product provides information for
technical support.

Model

Serial No.