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Simran (1 1)

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40 views3 pages

Simran (1 1)

Uploaded by

bdm.macjabchigurugram
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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SIMRAN AUJLA EMAIL:

Mobile no.
[email protected]
om
+917988749931

CARRER OBJECTIVES:
To make a successful career in management utilizing my Strength
like Integrity, Respect, Strong Interpersonal Skills, Teamwork, Hard
work and Process Orientation, thereby, contributing to organization
and personal growth
EXPERIENCE:
TELEPERFORMANCE GLOBAL SERVICES PRIVATE LIMITED –
CUSTOMER SERVICE ASSOCIATE.
1 year 1-month experience in telecom services (process – jio)
technical calls and troubleshoot inbound and outbound process
(June 2019-2020).
• Support to customers on every product pf process for technical
issues and troubleshooting.
• Promoting product and services through outbound calls
method.
• Developing relationship with customers and clients through
continuous engagement.
• Excellent knowledge of customers handling, objection
handling, people management, team bonding skills& positive
feedback skills.
• An effective communicator possessing excellent relationship
building & interpersonal skills.

POFESSIONAL ATTRIBUTES:
• Ability to remain calm and objective in all the situation.
• Ability to quickly identify and resolve client problems.
• Able to work autonomously and in a team environment.
• Good sense of humor and the willingness to be a part of a team.
EDUCATION:
• Bachelor of Commerce from Maharishi Markandeshwer
(Deemed to be University) Mullana-Ambala (2016-2019).
• Passed High school from Divine Public School (2015-2016).
• Passed Intermediate from Maharaja Aggarsain Public School
(2013-2014)
SKILL & STRENTHS:
• Strong Communication Skills.
• Easily Adaptable to working environment.
• Capable Problem solver.
• Attention to details.

TECHNICAL SKILLS:
• MS Office (MS PowerPoint, Excel, Word)

ACHIEVMENTS / EXTRA CURRICULAR ACTIVITIES :


• Student Coordinator in ‘UniversuMM 2016’.
KEY RESPONSIBILITIES:
• Working on marketing activities.
• Head Student Organizer of a ‘National conference’ (Team
of 50 members)
• Student coordinator in ‘DIGIBRATION 2017’.
• Head organizer of Social event ‘ World Happiness day’
• Engaging with student clubs.

PERSONAL DETAILS :
• Date of birth: May 9, 1998
• Father name: Mr. Mahinder Singh
• Permanent address: Shahabad (M) , village- Teori , Kurukshetra
, Haryana, (136135)

DECLARATION:
I Hereby declare that the above written particulars are true to best
of my knowledge and belief.

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