BSBWHS411 - Assessment Task 2 v1
BSBWHS411 - Assessment Task 2 v1
Task 2
Implement and monitor WHS
policies, procedures and programs
BSBWHS411
Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
Unit Title
Unit Code
Student name
Student ID
number
Student Date
signature
Task Number
BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 2
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------OFFICE USE ONLY-----
For Trainer and Assessor to complete:
DNS
Did the student satisfactorily:
N
Y
The student has satisfactorily completed and ☐ ☐ ☐
submitted the following:
Toolbox Talk Plan in Task 2.1.1
Observation checklist for Toolbox Talk in
2.1.2 and training, coaching and mentoring
session in Task 2.2.3
Record of procedures chosen in Task 2.2.1
A skills matrix in Task 2.2.1
A training plan in Task 2.2.2
Email to management in Task 2.2.2
A coaching /mentoring plan with GROW
model template in Task 2.2.3
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Completed successfully Comments
DNS
Did the student satisfactorily:
N
Y
Demonstrated ability to: ☐ ☐ ☐
Apply consultation mechanisms to facilitate
work team participation in managing work
area hazards, according to organisational
policies and procedures
Contribute to managing issues raised
through consultation mechanisms,
according to organisational consultation
procedures and WHS legislative
requirements
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Completed successfully Comments
DNS
Did the student satisfactorily:
N
Y
A training plan in Task 2.2.2
Student Name:
Assessor Name:
Assessor Signature:
Date:
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Table of Content
Student Declaration................................................................................................................................................2
Task 2 – Workplace Toolbox Talk and Training...........................................................................7
Task 2.1 Prepare and conduct a toolbox talk..............................................................................................10
Task 2.2 Prepare and deliver WHS training and follow-up coaching.................................................12
References................................................................................................................................................................16
Appendix 1 – Scenario.........................................................................................................................17
Australian Hardware WHS policy....................................................................................................18
Emergency Evacuation Procedure for Head Office of Australian Hardware...................19
Emergency procedure maps.....................................................................................................19
Hazard Identification Procedure.....................................................................................................20
WHS Incident Reporting and Investigation Procedure..........................................................21
WHS Consultation Procedure............................................................................................................23
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Task 2 – Workplace Toolbox Talk and Training
What is this You are employed as a team leader of a group of five administration
assessment task staff in the head office of Australian Hardware. To complete this task,
about? please refer to Appendix 1 – Scenario at the end of this assessment
document.
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Task summary and instructions
work team
Communicate information about identified hazards and outcomes
of risk assessment and control to work team
Communicate importance of consultation mechanisms in
managing WHS risks to work team
Apply consultation mechanisms to facilitate work team
participation in managing work area hazards, according to
organisational policies and procedures
Contribute to managing issues raised through consultation
mechanisms, according to organisational consultation procedures
and WHS legislative requirements
Communicate outcomes of consultation about WHS issues to
work team
Identify and document team WHS training needs according to
organisational requirements and WHS laws
Make arrangements to meet WHS training needs of team
members in consultation with relevant stakeholders
Provide workplace learning opportunities to facilitate team and
individual achievement of identified WHS training needs
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Task summary and instructions
Toolbox Talk
Training, coaching and mentoring session
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Task summary and instructions
requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that
you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task
or if you have any learning issues or needs that may hinder you when
attempting any part of the assessment.
Form a workgroup, consult with your workgroup to identify and research a hazard, identify
relevant legislation and organisational policies and procedures that may apply to the
hazard and its treatment, and then deliver a 10–15-minute presentation (a toolbox talk) to your
work group.
Submit a written record of the toolbox talk to your assessor, including the Toolbox Talk Plan. Use the
template provide below and follow the instructions.
B Causes of the hazard A rapid growth in the organisation has seen many new
computers installed in the office with improper installation.
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Item Notes (20 – 30 words/item)
C Effects of the hazard In the past three months, a number of employees have
had near-misses where they have almost tripped on a
loose cable.1 employees trip on a cable and get injury.
D Control methods for the Engineer control - holding the cable together by using
hazard (using the hierarchy cable ties or if it is possible moved all cables away from
of control) the floor and placed them along the walls improved safety
and organization.
F An explanation of the Ensure the health and safety of workers and others by
relevant provisions of the eliminating and reducing workplace risks follow Model
legislation (such as work WHS Regulations.
health safety legislation),
regulations or codes of Efficient representation, consultation, and collaboration to
practice that may apply to address and resolve workplace issues in every quarter to
the hazard and note when keep up-to-date with changes in legislation.
you checked these and when
you plan to next check them PCBUs should set and monitor clear performance goals for
in order to keep up-to-date prevention of illnesses and injuries in the workplace.
with changes in legislation PCBUs must take a constructive role to improve workplace
safety.
An overview of the
organisation’s WHS policies,
procedures and programs.
G How you plan to follow up to After removing the hazard, we will monitor the workplace
consult again on hazard and closely for the next 1-2 months to ensure no new hazards
treatment or incidents happen. We will also gather feedback from
employees to assess the effectiveness of the adjustments
made.
H A description of where Website information about WHS
workgroup members can https://www.worksafe.vic.gov.au/laws-and-regulations
access information about the And
hazard and where they can http://
access information about australianhardware.simulations.australiantrainingpro
information about Australian ducts.com.au/intranet/documents/
Hardware’s WHS policies,
procedures and programs
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2.1.2 Toolbox Talk
Schedule a time with the trainer and assessor in week 2 of the term to deliver the toolbox talk to your
group (10 – 15 minutes).
If you are absent from class, it is your responsibility to make alternative arrangements with the trainer
and assessor to deliver the toolbox talk.
Task 2.2 Prepare and deliver WHS training and follow-up coaching
Choose a standard operating procedure with the simulated work environment. Please record below
what procedure you have chosen:
First-aid
Healthy and safety workplace
Fire and emergency hazard
Electrical safety hazard
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Form a workgroup and consult with the workgroup to determine training needs. Complete a Skills
Matrix. Use the template provided below and follow the instructions.
Employee
First-aid
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Electrical safety hazard
Legend:
Trainer
Employee can train/coach others to perform task
/Coach
2.2.2 Develop a written plan for the training session, and then deliver the training session.
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Key point Bullet points Resources Understanding
(what will you say) (handouts/physical (how will you
(2-3)
demonstration/slide check for
s) understanding –
questions/observat
ion/discussion)
Explanation of To learn how to make Conference room Monitor employees
safety and healthy workplace become Presentation behavior after
workplace more safety Screen projector training session
($1,195.00)
$9000
Write a brief email to management to report the costs associated with providing the training session
for inclusion in the financial management plan. (50-100 words)
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a $9,000 budget. This allows the workers to work more efficiently and reduces the rate of
workplace accidents. I would like to urge that you please evaluate the cost so the financial
management strategy can be prepared.
Thank you.
Best regards,
XYZ (Team leader)
Schedule a time with the trainer and assessor in week 4 of the term to conduct the training session
(10 minutes) and the coaching and mentoring session (5 – 10 minutes).
Note: the trainer and assessor will evaluate your performance during the training session and the
follow-up session.
If you are absent from class, it is your responsibility to make alternative arrangements with the trainer
and assessor to conduct the training session and follow-up sessions.
Use the GROW model during the coaching and mentoring session. Complete the template below
during the session.
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Due to at present,the staff lacks sufficient understanding of first aid in
R Reality case of an injury or fracture. They lag behind in terms of efficient
workplace management.
O Options Providing first aid training and managing training workplace for all staff
Seeking approval from the manager for the staff training session
arrangement, after that arranging the 15-day training for the staff. then
W Will after finishing the program, the outcomes will be tracked by analyzing
workplace performance.
References
(Please refer to this referencing guide if needed or speak to your trainer for any specific referencing
requirements for this assessment)
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Appendix 1 – Scenario
You are employed as a team leader of a group of five administration staff in the head office
of Australian Hardware. A rapid growth in the organisation has seen many new computers
installed in the office. With so many computers around the office, power extension cables
occasionally become loose and end up lying on the floor of the hallway.
In the past three months, a number of your employees have had near-misses where they
have almost tripped on a loose cable. To make matters worse, just this morning you
witnessed your senior administrator, Rosie Thompson, trip on a cable and sprain her wrist on
impact with the floor. As team leader, you immediately gave Rosie some ice and a bandage
and took her to see the local doctor.
Organisational recordkeeping and consultative procedures, which are in place to ensure the
organisation adheres to WHS obligations under relevant legislation, require team leaders to:
● conduct regular workplace inspections and submit safety inspection forms to the
relevant person (your health and safety representative or your assessor)
● fill in and submit incident reports for incidents involving accidents or near-accidents
involving staff or visitors
● compile WHS aggregate information and report on safety performance as part of the
WHS management system to your health and safety representative.
In your workplace’s operational plan, the target number of incidents or injuries requiring first
aid and/or medical treatment is zero.
Note: Detailed information on Australian Hardware, including operational policies and
procedures, risk management, and financials may be accessed at:
‘Australian Hardware’,
http://australianhardware.simulations.australiantrainingproducts.com.au/
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Australian Hardware WHS policy
In order to ensure a healthy and safe working environment, Australian Hardware will:
● provide written procedures and instructions for safe working practices and material safety
data sheets (MSDS) where required
● provide appropriate support, instruction, training and supervision to employees to ensure safe
working practices
● set and monitor clear performance goals for prevention and lessening of illnesses and injuries
in the workplace for employees, contractors and visitors (including clients and volunteers)
● detect hazards leading to assessment and appropriate control activities for all risks in the
workplace
● commit to participation in workplace health and safety matters by all senior managers, line
managers, supervisors and staff (including employee representatives)
● access and provide appropriate information relating to working safely and the training
required for organisational employees to carry out their duties in a safe manner
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Emergency Evacuation Procedure for Head Office of
Australian Hardware
On hearing an evacuation alarm, or on instruction of emergency control personnel,
immediately cease all activity and secure personal valuables.
If practical, and only if safe to do so, secure any activity or process that may become
hazardous or suffer damage if left unattended as a consequence of evacuation.
Act in accordance with directions given by emergency control personnel and evacuate the
building immediately.
Move calmly to the nominated evacuation assembly area and do not leave the evacuation
assembly area until the all clear has been given.
Follow the instructions of relevant emergency services personnel and campus emergency
control personnel.
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Hazard Identification Procedure
WHS legislation requires that PCBUs, in consultation with workers identify all potentially
hazardous things or situations that may cause harm. In general, hazards are likely to be
found in the following;
- Physical work environment,
- Equipment, materials or substances used,
- Work tasks and how they are performed,
- Work design and management
In order to identify hazards, complete the following steps:
(i) Past incidents/accidents are examined to see what happened and whether the
incident/accident could occur again.
(ii) Employees consulted to find out what they consider are safety issues, I.e. ask workers
about hazards/ near misses they have encountered as part of their work. Sometimes a survey
or questionnaire can assist workers to provide information about workplace hazards.
(iii) Work areas or work sites be inspected or examined to find out what is happening now.
Identified hazards should be documented to allow further action. The work environment,
tools and equipment as well as tasks and procedures should be examined for risks to WHS.
(iv) Information about equipment (e.g. plant, operating instructions) and Material Safety Data
Sheets be reviewed to determine relevant safety precautions.
(v) Welcome creative thinking about what could go wrong, i.e. what hazardous event could
take place here? Any hazard which is identified by this process should be recorded on the
Risk Assessment and Control Sheet and further action taken to assess and then control the
risks from this hazard.
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WHS Incident Reporting and Investigation Procedure
All near miss / incidents should be reported to the WHS committee and senior
management by the manager or the reporting staff member using an incident report form.
If a person has been injured the need for first aid should be assessed and action taken as
appropriate. Managers should follow the Early Intervention Guide.
If the near miss / incident is considered to be serious, the manager should contact the WHS
team for advice. The WHS team will advise regarding the notification of the incident to
WorkSafe.
The incident is deemed to be a "Notifiable Incident" and must be reported to WorkSafe if it
resulted in:
The death of a person or;
A person requiring medical treatment within 48 hours of exposure to a substance or
A person requiring immediate treatment as an in-patient or
A person requiring immediate treatment for
The amputation of any body part or
A serious head injury or
A serious eye injury or
De-gloving or scalping or
Electric shock or
A spinal injury or
The loss of a bodily function or
Serious lacerations
If the incident is notifiable, the site of the incident is to remain undisturbed until a WorkSafe
Inspector arrives on site or gives permission for disturbance.
The Head of Department/Unit Manager must report all notifiable incidents to WorkSafe via
phone on 132 360 and then in writing within 48 hours by completing the Worksafe Incident
Notification Form.
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The manager should undertake an incident investigation in consultation with the Health and
Safety Representative and record the findings and recommendation in a report of the
incident
Complex investigations or investigations where there is uncertainty will be supported by the
WHS team upon request of the manager or Health and safety Representative
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WHS Consultation Procedure
Overview
Consultation is mandatory under the Work Health and Safety Act 2011 (WHS Act) for
Australian Hardware. Consultation will take place on all work health and safety matters
including:
undertaking risk management activities
proposing changes that may affect workers
making decisions about any work health and safety procedures
the adequacy of facilities for the welfare of workers.
This procedure should be read with the Work Health and Safety Policy.
Procedure
Australian Hardware consults, so far as is reasonably practicable, with workers who carry out
work for Australian Hardware who are (or are likely to be) directly affected by a work health
and safety matter. If the workers are represented by a health and safety representative, the
consultation will involve that representative. Consultation at Australian Hardware involves
sharing of information, giving workers a reasonable opportunity to express views, and taking
those views into account before making decisions on health and safety matters.
1 Health and safety representatives (HSRs) HSRs will be elected to represent various
work groups and investigate health and safety issues.
2 Health and Safety Committee (HSC)
An HSC will be established on the initiative of Australian Hardware. The role of the HSC is to
facilitate cooperation between Australian Hardware and workers on health and safety matters
as well as to develop work health and safety standards, rules and procedures.
3 Other Agreed Arrangements
Other agreed arrangements for consultation may be set up by Australian Hardware provided
the arrangement is agreed to by the workers and is likely to result in better consultation and
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improved decision making. Once established, consultation must be in accordance with the
procedures agreed to between Australian Hardware and the workers. Regardless of the
arrangement, the obligation of Australian Hardware to consult with all workers remains.
Australian Hardware may need a mix of HSRs, HSCs and / or other agreed consultation
arrangements tailored to suit the workers and Australian Hardware’s work environment.
Other agreed arrangements for consultation on health and safety matters used by Australian
Hardware may be through:
regular scheduled meetings
team meetings (where work health and safety is always an agenda item)
one-off meetings
tool box talks
face to face discussions
briefing sessions.
4 Nature of consultation about particular matters
Australian Hardware will ensure:
that relevant information about the matter is shared with workers, and
that workers be given a reasonable opportunity:
o to express their views and to raise work health or safety issues in relation to the
matter, and
o to contribute to the decision-making process relating to the matter, and
that the views of workers are taken into account by Australian Hardware, and
that the workers consulted are advised of the outcome of the consultation in a timely
manner. If the workers are represented by a health and safety representative, the
consultation must involve that representative.
When consultation occurs, Australian Hardware sets up a plan to ensure that consultation
occurs in relation to the following health and safety matters:
when identifying hazards and assessing risks to health and safety arising from the work
carried out or to be carried out by Australian Hardware
when making decisions about ways to eliminate or minimise those risks,
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when making decisions about the adequacy of facilities for the welfare of workers,
when proposing changes that may affect the health or safety of workers,
when making decisions about the procedures for:
o consulting with workers, or
o resolving work health or safety issues at the workplace, or
o monitoring the health of workers, or
o monitoring the conditions at any workplace under the management or control of
the person conducting the business or undertaking, or
o providing information and training for
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