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BSBWHS411 - Assessment Task 2 v1

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275 views26 pages

BSBWHS411 - Assessment Task 2 v1

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© © All Rights Reserved
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Assessment

Task 2
Implement and monitor WHS
policies, procedures and programs
BSBWHS411
Student Declaration
To be filled out and submitted with assessment responses

◻ I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)

◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me

◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.

◻ I have read and understood the assessment requirements for this unit

◻ I understand the rights to re-assessment

◻ I understand the right to appeal the decisions made in the assessment

Unit Title
Unit Code

Student name

Student ID
number
Student Date
signature

Task Number

BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 2
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
------OFFICE USE ONLY-----
For Trainer and Assessor to complete:

◻ Student requested reasonable adjustment for the assessment

Completed successfully Comments

DNS
Did the student satisfactorily:

N
Y
The student has satisfactorily completed and ☐ ☐ ☐
submitted the following:
 Toolbox Talk Plan in Task 2.1.1
 Observation checklist for Toolbox Talk in
2.1.2 and training, coaching and mentoring
session in Task 2.2.3
 Record of procedures chosen in Task 2.2.1
 A skills matrix in Task 2.2.1
 A training plan in Task 2.2.2
 Email to management in Task 2.2.2
 A coaching /mentoring plan with GROW
model template in Task 2.2.3

Demonstrated ability to: ☐ ☐ ☐


 Identify and communicate relevant
provisions about WHS laws to work team
 Provide information about organisation’s
WHS policies, procedures and programs,
and ensure it is readily accessible to work
team
 Communicate information about identified
hazards and outcomes of risk assessment
and control to work team
 Communicate importance of consultation
mechanisms in managing WHS risks to
work team

This is evidenced by:


 Toolbox Talk Plan in Task 2.1.1
 Observation checklist for Toolbox Talk in
2.1.2

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Completed successfully Comments

DNS
Did the student satisfactorily:

N
Y
Demonstrated ability to: ☐ ☐ ☐
 Apply consultation mechanisms to facilitate
work team participation in managing work
area hazards, according to organisational
policies and procedures
 Contribute to managing issues raised
through consultation mechanisms,
according to organisational consultation
procedures and WHS legislative
requirements

This is evidenced by:


 Toolbox Talk Plan in Task 2.1.1
 Observation checklist for Toolbox Talk in
Task 2.1.2 and training, coaching and
mentoring session in Task 2.2.3
 Record of procedures chosen in Task 2.2.1
 A skills matrix in Task 2.2.1
 A training plan in Task 2.2.2
 Email to management in Task 2.2.2
 A coaching /mentoring plan with GROW
model template in Task 2.2.3

Demonstrated ability to: ☐ ☐ ☐


 Communicate outcomes of consultation
about WHS issues to work team

This is evidenced by:


 Toolbox Talk Plan in Task 2.1.1
 Record of procedures chosen in Task 2.2.1
 A training plan in Task 2.2.2
 Email to management in Task 2.2.2

Demonstrated ability to: ☐ ☐ ☐


 Identify and document team WHS training
needs according to organisational
requirements and WHS laws

This is evidenced by:


 A skills matrix in Task 2.2.1

Demonstrated ability to: ☐ ☐ ☐


 Make arrangements to meet WHS training
needs of team members in consultation
with relevant stakeholders

This is evidenced by:

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Completed successfully Comments

DNS
Did the student satisfactorily:

N
Y
 A training plan in Task 2.2.2

Demonstrated ability to: ☐ ☐ ☐


 Provide workplace learning opportunities to
facilitate team and individual achievement
of identified WHS training needs

This is evidenced by:


 A training plan in Task 2.2.2
 Email to management in Task 2.2.2
 A coaching /mentoring plan with GROW
model template in Task 2.2.3
 Observation checklist for training, coaching
and mentoring session in Task 2.2.3

When collaborating with the group, the student ☐ ☐ ☐


has actively participated in group work with a
substantial contribution that can be assessed
individually for all the requirements of this task.

Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐

Student Name:

Assessor Name:

Assessor Signature:

Date:

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Table of Content

Student Declaration................................................................................................................................................2
Task 2 – Workplace Toolbox Talk and Training...........................................................................7
Task 2.1 Prepare and conduct a toolbox talk..............................................................................................10
Task 2.2 Prepare and deliver WHS training and follow-up coaching.................................................12
References................................................................................................................................................................16
Appendix 1 – Scenario.........................................................................................................................17
Australian Hardware WHS policy....................................................................................................18
Emergency Evacuation Procedure for Head Office of Australian Hardware...................19
Emergency procedure maps.....................................................................................................19
Hazard Identification Procedure.....................................................................................................20
WHS Incident Reporting and Investigation Procedure..........................................................21
WHS Consultation Procedure............................................................................................................23

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Task 2 – Workplace Toolbox Talk and Training

Task summary and instructions

What is this You are employed as a team leader of a group of five administration
assessment task staff in the head office of Australian Hardware. To complete this task,
about? please refer to Appendix 1 – Scenario at the end of this assessment
document.

You are required to:

 form a workgroup of 3 or 4 members

 Identify and research a hazard in consultation with your


workgroup

 Deliver a 10 – 15-minute toolbox talk to your group about the


hazard and related WHS matters

 Submit documentation related to the toolbox talk

 Choose a standard operating procedure with the simulated


work environment

 Consult with the workgroup to determine training needs

 Develop a written plan for the training session

 Deliver the training session

 Conduct a follow-up coaching and mentoring session

 Submit documentation regarding the training.

This task comprises of the following assessment methods:


o Product-based ☒
o Direct observation of Role-Play ☒
o Case Study ☐
o Other (specify) ☐

It has been designed to evaluate your ability to/competency in:

 Identify and communicate relevant provisions about WHS laws to


work team
 Provide information about organisation’s WHS policies,
procedures and programs, and ensure it is readily accessible to

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Task summary and instructions

work team
 Communicate information about identified hazards and outcomes
of risk assessment and control to work team
 Communicate importance of consultation mechanisms in
managing WHS risks to work team
 Apply consultation mechanisms to facilitate work team
participation in managing work area hazards, according to
organisational policies and procedures
 Contribute to managing issues raised through consultation
mechanisms, according to organisational consultation procedures
and WHS legislative requirements
 Communicate outcomes of consultation about WHS issues to
work team
 Identify and document team WHS training needs according to
organisational requirements and WHS laws
 Make arrangements to meet WHS training needs of team
members in consultation with relevant stakeholders
 Provide workplace learning opportunities to facilitate team and
individual achievement of identified WHS training needs

Your assessor will be looking for demonstrated evidence of your


competency in the above.

You are required to address the following:

 Task 2.1 Present the toolbox talk:


o Form a workgroup,
o Consult with the workgroup to identify a hazard,
o Conduct research into the hazard through consultation,
o Identify relevant legislation and organisational policies and
procedures that may apply to the hazard and its treatment,
o Deliver a 10–15-minute presentation (a toolbox talk) to your
work group,
o Submit a written record of the toolbox talk to your assessor.
 Task 2.2 Conduct WHS Training:
o Choose a standard operating procedure with the simulated
work environment,
o Form a workgroup,
o Consult with the workgroup to determine training needs,
o Develop a written plan for the training session,
o Deliver the training session,
o Conduct a follow-up coaching and mentoring session,
o Submit documentation regarding the training.

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Task summary and instructions

Although the assessment requires group collaboration to simulate a


work environment, the assessment submission is individual, and it will
be marked as such.
What do I need to do  submit the completed assessment tasks, according to instructions,
to complete this task  complete the tasks with sufficient detail and present them in a
satisfactorily? professional manner,
 use your own words and reference sources appropriately,
 meet the word count where required,
 use the scenario provided,
 use the templates provided where required,
 for your performance to be deemed satisfactory in this
assessment task you must satisfactorily address all of the
assessment criteria,
 if part of this task is not satisfactorily completed you will be asked
to complete further assessment to demonstrate satisfactory
performance.

Specifications You must deliver/participate in:

 Toolbox Talk
 Training, coaching and mentoring session

You must submit to GOALS

 Toolbox Talk Plan


 Observation checklist for Toolbox Talk
 Record of procedures chosen
 A skills matrix
 A training plan
 Email to management
 A coaching /mentoring plan with GROW model template
 Observation checklist for training, coaching and mentoring
session
Resources and • Computer with Internet access
equipment • Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment as provided
• Appendices as provided
• Relevant policies and procedures as provided
• Templates as provided

Re-submission You will be provided feedback on your performance by the Assessor.


opportunities The feedback will indicate if you have satisfactorily addressed the

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Task summary and instructions

requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that
you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task
or if you have any learning issues or needs that may hinder you when
attempting any part of the assessment.

Complete the following activities:

Task 2.1 Prepare and conduct a toolbox talk

Form a workgroup, consult with your workgroup to identify and research a hazard, identify
relevant legislation and organisational policies and procedures that may apply to the
hazard and its treatment, and then deliver a 10–15-minute presentation (a toolbox talk) to your
work group.

2.1.1 Toolbox Talk Plan

Submit a written record of the toolbox talk to your assessor, including the Toolbox Talk Plan. Use the
template provide below and follow the instructions.

Template 1 -Toolbox Talk Plan

Item Notes (20 – 30 words/item)


A Description of the hazard Loose power extension cables scattered on the office floor
in the hallway create a hazardous environment. An
unorganized workplace like this can lead to numerous
incidents.

B Causes of the hazard A rapid growth in the organisation has seen many new
computers installed in the office with improper installation.

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Item Notes (20 – 30 words/item)
C Effects of the hazard In the past three months, a number of employees have
had near-misses where they have almost tripped on a
loose cable.1 employees trip on a cable and get injury.

D Control methods for the Engineer control - holding the cable together by using
hazard (using the hierarchy cable ties or if it is possible moved all cables away from
of control) the floor and placed them along the walls improved safety
and organization.

E The importance of To figure it out together is easiers to achived a safe


consultation in identifying workplace. Everyone will understand in the same way and
and treating hazards in the the effective workplace communication helps drive better
workplace results for identifying and treating the hidden hazards.

F An explanation of the Ensure the health and safety of workers and others by
relevant provisions of the eliminating and reducing workplace risks follow Model
legislation (such as work WHS Regulations.
health safety legislation),
regulations or codes of Efficient representation, consultation, and collaboration to
practice that may apply to address and resolve workplace issues in every quarter to
the hazard and note when keep up-to-date with changes in legislation.
you checked these and when
you plan to next check them PCBUs should set and monitor clear performance goals for
in order to keep up-to-date prevention of illnesses and injuries in the workplace.
with changes in legislation PCBUs must take a constructive role to improve workplace
safety.
An overview of the
organisation’s WHS policies,
procedures and programs.
G How you plan to follow up to After removing the hazard, we will monitor the workplace
consult again on hazard and closely for the next 1-2 months to ensure no new hazards
treatment or incidents happen. We will also gather feedback from
employees to assess the effectiveness of the adjustments
made.
H A description of where Website information about WHS
workgroup members can https://www.worksafe.vic.gov.au/laws-and-regulations
access information about the And
hazard and where they can http://
access information about australianhardware.simulations.australiantrainingpro
information about Australian ducts.com.au/intranet/documents/
Hardware’s WHS policies,
procedures and programs

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2.1.2 Toolbox Talk

Schedule a time with the trainer and assessor in week 2 of the term to deliver the toolbox talk to your
group (10 – 15 minutes).

During the toolbox talk you must cover the following:

a. description of the hazard:


b. causes and effects of the hazard
c. control methods for the hazard (using the hierarchy of control)
d. organisational policies, procedures and programs relating to WHS
e. the importance of consultation in managing hazards in the workplace
f. results of consultation with other members of the organisation, WHS consultants, etc.
g. an explanation of the relevant provisions of the legislation (such as work health safety
legislation), regulations or codes of practice that may apply to the hazard
h. how you plan to follow up to consult again on hazard and treatment
i. a description of where workgroup members can access information about the hazard.
Note: the trainer and assessor will evaluate your performance during the Toolbox Talk.

If you are absent from class, it is your responsibility to make alternative arrangements with the trainer
and assessor to deliver the toolbox talk.

Use the templates provided below and follow the instructions.

Task 2.2 Prepare and deliver WHS training and follow-up coaching

2.2.1 Training needs

Choose a standard operating procedure with the simulated work environment. Please record below
what procedure you have chosen:

 First-aid
 Healthy and safety workplace
 Fire and emergency hazard
 Electrical safety hazard

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Form a workgroup and consult with the workgroup to determine training needs. Complete a Skills
Matrix. Use the template provided below and follow the instructions.

Template 2 – Skills Matrix

Employee

Kim Jason Natasha Sarah


Standard Operating
Procedure

First-aid

Healthy and safety workplace

Fire and emergency hazard

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Electrical safety hazard

Legend:

Untrained Employee has no training

Learner Employee cannot perform task independently

Practitioner Employee can perform task independently with supervision

Operator Employee can perform task independently

Trainer
Employee can train/coach others to perform task
/Coach

2.2.2 Develop a written plan for the training session, and then deliver the training session.

Use the template provided below and follow the instructions.

Template 3 – Training Plan


Topic: Managing Electrical Hazards In The Workplace

What performance issue does this training session need to address?


Following the incident report about power cable extensions lying on the office floor, the
training session should cover essential information about electricity, sources of
electrical hazards, and how to manage them. Additionally, the training should include
instruction on inspecting and testing electrical equipment, as well as understanding first
aid requirements for electrical accidents.

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Key point Bullet points Resources Understanding
(what will you say) (handouts/physical (how will you
(2-3)
demonstration/slide check for
s) understanding –
questions/observat
ion/discussion)
Explanation of To learn how to make Conference room Monitor employees
safety and healthy workplace become Presentation behavior after
workplace more safety Screen projector training session
($1,195.00)

Sources of To know what is the Conference room Demonstrate


electrical hazards sources of hazards Presentation situation then make
($77) that become a cause Screen projector group discussion
of incident whichs we about cause of
dealing with to
happen
prepare and process
to avoid injury or
minimize effect of it

First aid In the worst-case Conference room Practice activities


requirements for scenario of hazards Presentation and demonstrate
electrical accidents happen. How Screen projector situation
($100) employees should do Demonstration
immmediately after First aid kit
the injury occurs and
at the location where
it occurred.

Costs associated with the training session:

$9000

Write a brief email to management to report the costs associated with providing the training session
for inclusion in the financial management plan. (50-100 words)

From: XYZ (Team leader)


To: Management (Australian hardware)
Subject: Reporting the costs associated with providing the training session.
I am XYZ, the team leader of Australian hardware. Due to an unexpected accident that happened
before. The company needs training the personnels in the management of workplace systems as
well as in the management of injuries and fractures sustained while working. The training requires

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a $9,000 budget. This allows the workers to work more efficiently and reduces the rate of
workplace accidents. I would like to urge that you please evaluate the cost so the financial
management strategy can be prepared.
Thank you.
Best regards,
XYZ (Team leader)

2.2.3 Conduct a training, coaching and mentoring session.

Schedule a time with the trainer and assessor in week 4 of the term to conduct the training session
(10 minutes) and the coaching and mentoring session (5 – 10 minutes).

Note: the trainer and assessor will evaluate your performance during the training session and the
follow-up session.

If you are absent from class, it is your responsibility to make alternative arrangements with the trainer
and assessor to conduct the training session and follow-up sessions.

Use the GROW model during the coaching and mentoring session. Complete the template below
during the session.

Template 4 – GROW Model Template

G Goal To decrease workplace accidents by improving system management.

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Due to at present,the staff lacks sufficient understanding of first aid in
R Reality case of an injury or fracture. They lag behind in terms of efficient
workplace management.

O Options Providing first aid training and managing training workplace for all staff

Seeking approval from the manager for the staff training session
arrangement, after that arranging the 15-day training for the staff. then
W Will after finishing the program, the outcomes will be tracked by analyzing
workplace performance.

References

Please include your references below:

(Please refer to this referencing guide if needed or speak to your trainer for any specific referencing
requirements for this assessment)

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Appendix 1 – Scenario
You are employed as a team leader of a group of five administration staff in the head office
of Australian Hardware. A rapid growth in the organisation has seen many new computers
installed in the office. With so many computers around the office, power extension cables
occasionally become loose and end up lying on the floor of the hallway.
In the past three months, a number of your employees have had near-misses where they
have almost tripped on a loose cable. To make matters worse, just this morning you
witnessed your senior administrator, Rosie Thompson, trip on a cable and sprain her wrist on
impact with the floor. As team leader, you immediately gave Rosie some ice and a bandage
and took her to see the local doctor.
Organisational recordkeeping and consultative procedures, which are in place to ensure the
organisation adheres to WHS obligations under relevant legislation, require team leaders to:
● conduct regular workplace inspections and submit safety inspection forms to the
relevant person (your health and safety representative or your assessor)
● fill in and submit incident reports for incidents involving accidents or near-accidents
involving staff or visitors
● compile WHS aggregate information and report on safety performance as part of the
WHS management system to your health and safety representative.
In your workplace’s operational plan, the target number of incidents or injuries requiring first
aid and/or medical treatment is zero.
Note: Detailed information on Australian Hardware, including operational policies and
procedures, risk management, and financials may be accessed at:
‘Australian Hardware’,
http://australianhardware.simulations.australiantrainingproducts.com.au/

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Australian Hardware WHS policy
In order to ensure a healthy and safe working environment, Australian Hardware will:

● establish a safe and healthy workplace

● ensure compliance with all relevant legislation

● provide written procedures and instructions for safe working practices and material safety
data sheets (MSDS) where required

● provide appropriate support, instruction, training and supervision to employees to ensure safe
working practices

● consult employees and affected persons on health and safety issues

● set and monitor clear performance goals for prevention and lessening of illnesses and injuries
in the workplace for employees, contractors and visitors (including clients and volunteers)

● detect hazards leading to assessment and appropriate control activities for all risks in the
workplace

● commit to participation in workplace health and safety matters by all senior managers, line
managers, supervisors and staff (including employee representatives)

● access and provide appropriate information relating to working safely and the training
required for organisational employees to carry out their duties in a safe manner

● establish and commit to a health and safety management system and


continual improvement including internal/external audits and systematic management review.

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Emergency Evacuation Procedure for Head Office of
Australian Hardware
 On hearing an evacuation alarm, or on instruction of emergency control personnel,
immediately cease all activity and secure personal valuables.

 Assist any person in immediate danger, but only if safe to do so.

 If practical, and only if safe to do so, secure any activity or process that may become
hazardous or suffer damage if left unattended as a consequence of evacuation.

 Act in accordance with directions given by emergency control personnel and evacuate the
building immediately.

 Assist with the general evacuation if directed to do so by emergency control personnel.

 Assist with the evacuation of disabled occupants.

 In a fire, do not use a lift to evacuate the building.

 Move calmly to the nominated evacuation assembly area and do not leave the evacuation
assembly area until the all clear has been given.

 Follow the instructions of relevant emergency services personnel and campus emergency
control personnel.

Emergency procedure maps


Emergency procedures diagrams are located within each room. These diagrams provide floor
plans showing the locations of emergency exits and emergency equipment (such as fire
extinguishers) and maps for evacuation routes and emergency assembly areas.

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Hazard Identification Procedure
WHS legislation requires that PCBUs, in consultation with workers identify all potentially
hazardous things or situations that may cause harm. In general, hazards are likely to be
found in the following;
- Physical work environment,
- Equipment, materials or substances used,
- Work tasks and how they are performed,
- Work design and management
In order to identify hazards, complete the following steps:
(i) Past incidents/accidents are examined to see what happened and whether the
incident/accident could occur again.
(ii) Employees consulted to find out what they consider are safety issues, I.e. ask workers
about hazards/ near misses they have encountered as part of their work. Sometimes a survey
or questionnaire can assist workers to provide information about workplace hazards.
(iii) Work areas or work sites be inspected or examined to find out what is happening now.
Identified hazards should be documented to allow further action. The work environment,
tools and equipment as well as tasks and procedures should be examined for risks to WHS.
(iv) Information about equipment (e.g. plant, operating instructions) and Material Safety Data
Sheets be reviewed to determine relevant safety precautions.
(v) Welcome creative thinking about what could go wrong, i.e. what hazardous event could
take place here? Any hazard which is identified by this process should be recorded on the
Risk Assessment and Control Sheet and further action taken to assess and then control the
risks from this hazard.

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WHS Incident Reporting and Investigation Procedure
All near miss / incidents should be reported to the WHS committee and senior
management by the manager or the reporting staff member using an incident report form.
If a person has been injured the need for first aid should be assessed and action taken as
appropriate. Managers should follow the Early Intervention Guide.
If the near miss / incident is considered to be serious, the manager should contact the WHS
team for advice. The WHS team will advise regarding the notification of the incident to
WorkSafe.
The incident is deemed to be a "Notifiable Incident" and must be reported to WorkSafe if it
resulted in:
 The death of a person or;
 A person requiring medical treatment within 48 hours of exposure to a substance or
 A person requiring immediate treatment as an in-patient or
 A person requiring immediate treatment for
 The amputation of any body part or
 A serious head injury or
 A serious eye injury or
 De-gloving or scalping or
 Electric shock or
 A spinal injury or
 The loss of a bodily function or
 Serious lacerations

 If the incident is notifiable, the site of the incident is to remain undisturbed until a WorkSafe
Inspector arrives on site or gives permission for disturbance.
 The Head of Department/Unit Manager must report all notifiable incidents to WorkSafe via
phone on 132 360 and then in writing within 48 hours by completing the Worksafe Incident
Notification Form.

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 The manager should undertake an incident investigation in consultation with the Health and
Safety Representative and record the findings and recommendation in a report of the
incident
 Complex investigations or investigations where there is uncertainty will be supported by the
WHS team upon request of the manager or Health and safety Representative

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WHS Consultation Procedure

Overview
Consultation is mandatory under the Work Health and Safety Act 2011 (WHS Act) for
Australian Hardware. Consultation will take place on all work health and safety matters
including:
 undertaking risk management activities
 proposing changes that may affect workers
 making decisions about any work health and safety procedures
 the adequacy of facilities for the welfare of workers.
This procedure should be read with the Work Health and Safety Policy.
Procedure
Australian Hardware consults, so far as is reasonably practicable, with workers who carry out
work for Australian Hardware who are (or are likely to be) directly affected by a work health
and safety matter. If the workers are represented by a health and safety representative, the
consultation will involve that representative. Consultation at Australian Hardware involves
sharing of information, giving workers a reasonable opportunity to express views, and taking
those views into account before making decisions on health and safety matters.
1 Health and safety representatives (HSRs) HSRs will be elected to represent various
work groups and investigate health and safety issues.
2 Health and Safety Committee (HSC)
An HSC will be established on the initiative of Australian Hardware. The role of the HSC is to
facilitate cooperation between Australian Hardware and workers on health and safety matters
as well as to develop work health and safety standards, rules and procedures.
3 Other Agreed Arrangements
Other agreed arrangements for consultation may be set up by Australian Hardware provided
the arrangement is agreed to by the workers and is likely to result in better consultation and

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improved decision making. Once established, consultation must be in accordance with the
procedures agreed to between Australian Hardware and the workers. Regardless of the
arrangement, the obligation of Australian Hardware to consult with all workers remains.
Australian Hardware may need a mix of HSRs, HSCs and / or other agreed consultation
arrangements tailored to suit the workers and Australian Hardware’s work environment.
Other agreed arrangements for consultation on health and safety matters used by Australian
Hardware may be through:
 regular scheduled meetings
 team meetings (where work health and safety is always an agenda item)
 one-off meetings
 tool box talks
 face to face discussions
 briefing sessions.
4 Nature of consultation about particular matters
Australian Hardware will ensure:
 that relevant information about the matter is shared with workers, and
 that workers be given a reasonable opportunity:
o to express their views and to raise work health or safety issues in relation to the
matter, and
o to contribute to the decision-making process relating to the matter, and
 that the views of workers are taken into account by Australian Hardware, and
 that the workers consulted are advised of the outcome of the consultation in a timely
manner. If the workers are represented by a health and safety representative, the
consultation must involve that representative.
When consultation occurs, Australian Hardware sets up a plan to ensure that consultation
occurs in relation to the following health and safety matters:
 when identifying hazards and assessing risks to health and safety arising from the work
carried out or to be carried out by Australian Hardware
 when making decisions about ways to eliminate or minimise those risks,

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 when making decisions about the adequacy of facilities for the welfare of workers,
 when proposing changes that may affect the health or safety of workers,
 when making decisions about the procedures for:
o consulting with workers, or
o resolving work health or safety issues at the workplace, or
o monitoring the health of workers, or
o monitoring the conditions at any workplace under the management or control of
the person conducting the business or undertaking, or
o providing information and training for

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