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Course: Polytechnic University

Training By: Abdul Awal Quraishi
Contact: 0744 26 1394 - 070 880 52 07
Email address: [email protected]

Year:……………………………………….2024

By: Abdul Awal Quraishi

By: Abdul Awal Quraishi
 SaaS | Software as a Service
SaaS is also known as "On-Demand Software." It is a software
distribution model in which services are hosted by a cloud
service provider. These services are available to end-users over
the internet, so the end-users do not need to install any software
on their devices to access these services.

By: Abdul Awal Quraishi

 Characteristics of SaaS
Web-based Delivery: SaaS apps can be accessed from
anywhere with an internet connection because they are supplied
over the internet, often through a web browser. Users no longer
need to install and maintain software programs on their local
machines as a result.
Multiple Users: can access SaaS applications from a single
instance of the program thanks to the concept of multi-tenancy.
As a result, the provider can serve several clients with the same
application without administering unique program instances for
every client.
By: Abdul Awal Quraishi
Con…
Automatic Updates: SaaS providers are in charge of keeping
the software up to date and making sure that everyone has
access to the newest features and security patches. Users are no
longer required to manually install updates or fixes as a result.
Scalable: SaaS systems are scalable, which can readily grow or
shrink in response to user demand. This frees up enterprises
from worrying about infrastructure or licensing fees and lets
them add or remove users as needed.

By: Abdul Awal Quraishi

Con…
Pricing on a Subscription Basis: SaaS programs are frequently
sold using a subscription-based pricing model, in which
customers pay a monthly or yearly price to access the program.
As a result, companies won't need to invest significantly in
software licenses upfront.
Data Security, including data encryption, access restrictions,
and backups, is the responsibility of SaaS providers. Users no
longer need to handle their own data security because of this.

By: Abdul Awal Quraishi

 Access to Software Applications
Over the Internet
 The majority of the time, SaaS companies host software programs on
their own servers and provide them online. Using their login
information, users can access the software through a web browser or
mobile app, authenticating and gaining access to it.
 Users don't need to install or maintain any software on their local
machines because the provider hosts and maintains it.
 All users have access to the most recent features and security updates
because the provider is in charge of keeping the program updated and
maintained.

By: Abdul Awal Quraishi

Con…
 Users often pay a monthly or yearly charge to access the software
through subscription-based SaaS providers. Because they don't
have to make a significant upfront investment in software
licenses, businesses are able to budget for their software costs
more effectively as a result.
 In general, SaaS gives enterprises a practical way to use and
access software programs without having to worry about
infrastructure or software upkeep. Providers are in charge of
keeping the software up to date so that all users have access to the
newest features and security patches. Users can access the
software from any location with an internet connection.
By: Abdul Awal Quraishi
 Services Provided by SaaS
 Business Services - SaaS Provider provides various business services
to start up the business. The SaaS business services include ERP
(Enterprise Resource Planning), CRM (Customer Relationship
Management), billing, and sales.
 Document Management - SaaS document management is a software
application offered by a third party (SaaS provider) to create, manage,
and track electronic documents.
 Examples: Slack, Samepage, Box, and Zoho Forms.
 Social Networks - As we all know, social networking sites are used by
the general public, so social networking service providers use SaaS for
their convenience and handle the general public's information.
By: Abdul Awal Quraishi
 Services Provided by SaaS
 Mail Services - To handle the unpredictable number of users and load
on e-mail services, many e-mail providers offer their services using
SaaS.
 Collaboration Tools: SaaS companies provide collaboration solutions
that let teams collaborate effectively no matter where they are
physically located. Platforms for project management, apps for team
communication, and file-sharing services are some of these resources.
Examples include Slack, Microsoft Office 365,and Google Workspace.
 Human Resources Management: SaaS-based HR management
systems give companies tools to simplify key HR procedures, such as
employee onboarding, payroll administration, timekeeping,
performance reviews, and employee self-service portals.
By: Abdul Awal Quraishi
 Services Provided by SaaS
 Customer Support and Help Desk: SaaS platforms provide customer
support and help desk solutions that enable firms to manage customer
inquiries, track support tickets, and promptly address customer issues.
For instance, Salesforce Service Cloud, Freshdesk, and Zendesk.
 E-commerce Platforms: SaaS-based e-commerce platforms make it
simpler for businesses to launch and run online storefronts, maintain
product catalogs, handle payments, and keep track of orders.
Examples include WooCommerce (a WordPress plugin), BigCommerce,
and Shopify.

By: Abdul Awal Quraishi

Advantages of SaaS Cloud Computing Layer
 SaaS is easy to buy
SaaS pricing is based on a monthly fee or annual fee subscription, so it
allows organizations to access business functionality at a low cost, which
is less than licensed applications.
 One to Many
SaaS services are offered as a one-to-many model means a single instance
of the application is shared by multiple users.
 Less hardware required for SaaS
The software is hosted remotely, so organizations do not need to invest in
additional hardware.

By: Abdul Awal Quraishi

Advantages of SaaS Cloud Computing Layer
 Multi device support
SaaS services can be accessed from any device, such as desktops, laptops,
tablets, phones, and thin clients.
 API Integration
SaaS services easily integrate with other software or services through
standard APIs.
 No client-side installation
SaaS services are accessed directly from the service provider using an
internet connection, so they do not need to require any software
installation

By: Abdul Awal Quraishi

 Disadvantage's of SaaS Layer
 Security: Actually, data is stored in the cloud, so security may be an
issue for some users. However, cloud computing is not more secure
than in-house deployment.
 Latency issue: Since data and applications are stored in the cloud at a
variable distance from the end-user, there is a possibility that there
may be greater latency when interacting with the application compared
to local deployment. Therefore, the SaaS model is not suitable for
applications whose demand response time is in milliseconds.
 Total Dependency on the Internet:
Without an internet connection, most SaaS applications are not usable.

By: Abdul Awal Quraishi

 Disadvantage's of SaaS Layer
 Security: Actually, data is stored in the cloud, so security may be an
issue for some users. However, cloud computing is not more secure
than in-house deployment.
 Latency issue: Since data and applications are stored in the cloud at a
variable distance from the end-user, there is a possibility that there
may be greater latency when interacting with the application compared
to local deployment. Therefore, the SaaS model is not suitable for
applications whose demand response time is in milliseconds.
 Total Dependency on the Internet:
Without an internet connection, most SaaS applications are not usable.

By: Abdul Awal Quraishi

 Popular SaaS Provider
Provider Services
Salseforce.com On-demand CRM solutions
Microsoft Office 365 Online office suite
Google Apps Gmail, Google Calendar, Docs, and sites

NetSuite ERP, accounting, order management, CRM, Professionals Services Automation (PSA), and e-commerce
applications.

GoToMeeting Online meeting and video-conferencing software

Constant Contact E-mail marketing, online survey, and event marketing

Oracle CRM CRM applications

Workday, Inc Human capital management, payroll, and financial management.

By: Abdul Awal Quraishi

By: Abdul Awal Quraishi
 Platform as a Service | PaaS
 Platform as a Service (PaaS) provides a runtime environment. It allows
programmers to easily create, test, run, and deploy web applications.
You can purchase these applications from a cloud service provider on a
pay-as-per-use basis and access them using an Internet connection. In
PaaS, back-end scalability is managed by the cloud service provider,
so end-users do not need to worry about managing the infrastructure.
 PaaS includes infrastructure (servers, storage, and networking) and
platform (middleware, development tools, database management
systems, business intelligence, and more) to support the web
application life cycle.

Examples: Google App Engine, Force.com, Joyent, Azure.

By: Abdul Awal Quraishi
Platform as a Service | PaaS

By: Abdul Awal Quraishi

Some of the Services Provided by PaaS are
Programming Languages: A variety of programming languages are
supported by PaaS providers, allowing developers to choose their favorite
language to create apps. Languages including Java, Python, Ruby,.NET,
PHP, and Node.js are frequently supported.
Application Frameworks: Pre-configured application frameworks are
offered by PaaS platforms, which streamline the development process.
These frameworks include features like libraries, APIs, and tools for
quick development, laying the groundwork for creating scalable and
reliable applications. Popular application frameworks include Laravel,
Django, Ruby on Rails, and Spring Framework.

By: Abdul Awal Quraishi

Some of the Services Provided by PaaS are
Databases: Managed database services are provided by PaaS providers,
making it simple for developers to store and retrieve data. These services
support relational databases (like MySQL, PostgreSQL, and Microsoft
SQL Server) and NoSQL databases (like MongoDB, Cassandra, and
Redis). For its database services, PaaS platforms often offer automated
backups, scalability, and monitoring tools.
Additional Tools and Services: PaaS providers provide a range of extra
tools and services to aid in the lifecycle of application development and
deployment. These may consist of the following:

By: Abdul Awal Quraishi

Some of the Services Provided by PaaS are
Development Tools: to speed up the development process, these include
integrated development environments (IDEs), version control systems,
build and deployment tools, and debugging tools.
Collaboration and Communication: PaaS platforms frequently come
with capabilities for team collaboration, including chat services, shared
repositories, and project management software.
Analytics and Monitoring: PaaS providers may give tools for tracking
application performance, examining user behavior data, and producing
insights to improve application behavior and address problems.

By: Abdul Awal Quraishi

Some of the Services Provided by PaaS are
Security and Identity Management: PaaS systems come with built-in
security features like access control, encryption, and mechanisms for
authentication and authorization to protect the privacy of applications and
data.
Scalability and load balancing: PaaS services frequently offer automatic
scaling capabilities that let applications allocate more resources as needed
to manage a spike in traffic or demand. To improve performance and
availability, load balancing features divide incoming requests among
various instances of the application.

By: Abdul Awal Quraishi

 Development and Deployment Tools
For the creation and deployment of software applications, Platform as a Service
(PaaS) provides a vast array of tools, libraries, and services. The following are some
of the essential tools and services that PaaS companies provide:
Development Tools: To assist developers in writing and testing their code, PaaS
providers provide a variety of development tools, including integrated development
environments (IDEs), software development kits (SDKs), and programming
languages. These tools are frequently accessible via a web-based interface, making
using them from any location simple.
Tools for Deployment: PaaS providers offer tools for deployment that make it simple
for developers to upload their apps to the cloud. These technologies automate
processes like scalability, configuration management, and code deployment.

By: Abdul Awal Quraishi

 Development and Deployment Tools
Database Administration: PaaS companies provide tools and services for database
management to assist developers in creating and maintaining their databases. This
comprises backup and recovery services and tools for database design, migration, and
replication.
Integration with Other Services: PaaS companies offer integration with outside
services, including analytics platforms, messaging services, and payment gateways.
This eliminates the need for writing proprietary code and enables developers to
quickly integrate these services into their applications.
Security: To assist developers in protecting their apps and data, PaaS providers offer
security tools and services. This includes tools like firewalls, access controls, and
encryption, in addition to adherence to regulatory requirements like GDPR and
HIPAA.

By: Abdul Awal Quraishi

 Advantages of PaaS
1) Simplified Development:
PaaS allows developers to focus on development and innovation without
worrying about infrastructure management.
2) Lower risk
No need for up-front investment in hardware and software. Developers
only need a PC and an internet connection to start building applications.
3) Prebuilt business functionality
Some PaaS vendors also provide already defined business functionality so
that users can avoid building everything from very scratch and hence can
directly start the projects only.

By: Abdul Awal Quraishi

Disadvantages of PaaS Cloud Computing Layer
1) Vendor lock-in
One has to write the applications according to the platform provided by
the PaaS vendor, so the migration of an application to another PaaS
vendor would be a problem.
2) Data Privacy
Corporate data, whether it can be critical or not, will be private, so if it is
not located within the walls of the company, there can be a risk in terms
of privacy of data.

By: Abdul Awal Quraishi

Disadvantages of PaaS Cloud Computing Layer
3) Integration with the rest of the systems applications
It may happen that some applications are local, and some are in the cloud.
So there will be chances of increased complexity when we want to use
data in the cloud with the local data.

4) Limited Customization and Control: The degree of customization

and control over the underlying infrastructure is constrained by PaaS
platforms' frequent provision of pre-configured services and their relative
rigidity.

By: Abdul Awal Quraishi

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By: Abdul Awal Quraishi

By: Abdul Awal Quraishi