Naukri AnkitaJaiswal (5y 0m)
Naukri AnkitaJaiswal (5y 0m)
Naukri AnkitaJaiswal (5y 0m)
PROFILE SUMMARY
• Have been working in Business Development Profile for more than 5 years.
• Currently Associated with Docto Technologies Pvt Ltd as Corporate Sales Manager
• Pursued PGDM in Marketing & Human Resource from the Institute of Engineering & Management, Kolkata (2015-2017).
CORE COMPETENCY
• Business Development, Competitive Analysis, Customer Acquisition & Retention, Deal Negotiation & Closing, Lead
Generation & Management, Prospect Qualifying, Sales/Marketing Strategies, CRM (SFDC, Zoho and others)
• Keyword research & analysis, SEO, Social Media Marketing via Facebook, Email Marketing, Whatsapp
Marketing
WORK EXPERIENCE
Vidocto | Docto Technologies Pvt Ltd: Corporate Sales & Account Manager (Mumbai)
1st August 22 onwards
• Accountable to build a hitlist of Target Audience in Pharma or Device companies.
• Establishing contact with them; understand their service requirements.
• Drafting and Proposing Solutions with the team, Send Quotations and Win Clients.
• Service clients by Coordinating with the Client Servicing, Design, Editorial and Operational Teams.
• Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client
• Develop open and effective channels of communication with each client that can be employed by other departments as well
• Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
• Accountable to encourage revenue growth by inspiring clients to upsale or cross sale
• Becoming the reliable point of contact for each customer that is required to establish a strong business relationship
Simplease Solutions Pvt Ltd: Client Onboarding Manager (Mumbai) 16th March 20 – 29th July 22
• Responsible to handle presales team
• Responsible to manage inbound & outbound generated leads by the team
• Brief the clients about the product and its features & benefits
• Responsible for handling customer queries
• Ensuring customer relationship building
• Responsible in playing a key role during various stages of customer engagement till delivery
• Responsible for negotiation and conversion
• Responsible for regular following up with leads
• Maintaining MIS of all current and prospective customers
• Coordinating with various departments for smooth customer service