JCM Products

Quick Reference Guide

iPRO™ Units
NOTE: Due to advancements in related
industry technologies and future product
development, the information in this guide is
subject to change without notice.
For more information about product set-up, use, testing procedures
and troubleshooting methods, please contact the Technical Support
Division of Customer Service via the email addresses listed below:
Americas
[email protected]
Europe, Middle East, Africa, Russia & UK
[email protected]
Asia & Oceania
[email protected]

© 2015, JCM Global, Corporation

Part No. 960-100938R_Rev. A
 iPRO™ Units
QUICK REFERENCE
TROUBLESHOOTING GUIDE
Table 1 lists Issues, Probable Causes and Possible Solutions when
troubleshooting an iPRO™ Unit.
Table 1 iPRO Troubleshooting Descriptions

Issue Probable Cause Possible Solutions

Verify 12Vdc power supply is
No External Power connected and all harnesses are
securely connected.
iPRO not working
Corrupted Software Download the correct software.
CPU Board Failure Test and/or replace CPU board
Drive belts dirty Clean the belts and rollers
Pressure Roller
Check the Roller Spring tension,
spring missing or replace if needed
weak
Banknote Jams Foreign material in Clean the Transport Path, remove
occurring the Transport Path foreign material
iPRO is not properly Re-seat the Acceptor into the
seated Frame, ensure latches are secure
Banknote width not in iPRO 100 Banknote is wider than
specification 85mm or narrower than 62mm
Dirt/debris on the Clean the Transport Path. See
sensors, rollers and Preventive Maintenance
belts procedure
Wrong or old software Verify the software is the correct
Low Acceptance installed version and supports the currency
Rate
Software not correct Verify the Banknotes will be
for the Banknotes accepted by the software
Calibration not
Re-calibrate the Sensors
completed after repair

Centering Guides are Use

a 2.5 hex nut driver to open
Upper Guide
the Centering Guides and check
will not open not in home position for debris. Reset the Acceptor,

All Banknotes
Incorrect Software Download the correct Software
being rejected

© 2015, JCM Global, Corporation 2 Part No. 960-100938R_Rev. A

 iPRO™ Units
Table 1 iPRO Troubleshooting Descriptions (Continued)

Issue Probable Cause Possible Solutions

Enable all denomination
Incorrect DIP
acceptance by switching all DIP
Switch Setting
Switches OFF
Banknote acceptance
Enable Host Banknote
is inhibited by the Acceptance
All Banknotes Host
being rejected
Upper/Lower Sensor Change the Upper and/or Lower
Sensor Boards with known good
Board Failure
boards
Unit was not
Re-calibrate the Sensors
calibrated after repair
Foreign material or Open the Upper Guide and
Banknote jammed in remove any debris or Banknote.
the Transport Path Clean the Transport, if needed.
Motor continues Upper Guide is open Firmly close the Upper Guide
to run
Run the Transport Motor test; if
Motor Drive failure failure occurs, replace the motor
or the CPU Board
Incorrect DIP Switch Set DIP Switches #1 thru #7 OFF,
Setting and Switch #8 ON.
Cannot enter DIP Switch Failure
Perform a DIP Switch test to
Test Mode confirm operation

CPU Board Failure Exchange the CPU with a known

good board.
DIP Switch Settings Set DIP Switches #3 and #5 for
are incorrect the correct communications
Connectors are off or Firmly re-seat all the
loose communications connectors
Cannot communicate Damaged Connector Check for bent or missing pins in
with the
Pins the connectors
Host Machine
CPU Board Failure Exchange the CPU with a known
good board
Verify the correct interface with
Incorrect interface
the Host Machine

© 2015, JCM Global, Corporation 3 Part No. 960-100938R_Rev. A

 iPRO™ Units
DIP SWITCH SETTINGS
The iPRO Front Panel DIP Switches #1 through #8 should be set to
OFF for Normal Operation. For information on Bill Acceptance set-
tings, refer to the Software Information Sheet.
Communications settings (DIP Switches #3 and #5) appear below.
Switch 5 Switch 3 Signal Name

RS232C

Photo-Coupler Isolation

cc-Talk

Reserved

ICB and Recycler settings (DIP Switches #2 and #4) appear below.
Switch 2 Switch 4 Signal Name

iPRO Unit with ICB

iPRO Unit without ICB

iPRO Unit using an RC Unit

© 2015, JCM Global, Corporation 4 Part No. 960-100938R_Rev. A

 iPRO™ Units
JCM TOOL SUITE
Performance Testing
Diagnostic Testing can be performed with either DIP Switch settings
or using JCM Tool Suite.
NOTE: Refer to the “JCM iPRO™ Series Banknote
Acceptor Operation and Maintenance Manual” (JCM
Part No. 960-000162R) for more information about
Performance Tests - DIP Switch Test.
The JCM Tool Suite Performance Test tab (Figure 1) can be used to
perform the Operation, Device Function, Motor Speed and Motor
Tests (described on the following page).

Figure 1 Performance Test Options

© 2015, JCM Global, Corporation 5 Part No. 960-100938R_Rev. A

 iPRO™ Units
OPERATION TEST
This test measures Banknote Acceptance and Aging. To perform it:
1. Click the desired test button (e.g., “Accept/Reject”).
2. Close JCM Tool Suite and cycle power to the iPRO Unit to
halt the test.
DEVICE FUNCTION TEST
This option provides a functional test of iPRO components. To run it:
1. Click the desired test button (e.g., “Stacking Test”).
2. Click the “Stop” button to end the test.
MOTOR TEST
This option tests the iPRO Unit’s motors. To run it:
1. Click the desired test button (e.g., “Transmite FWD”).
2. Click the “Stop” button to end the test.
MOTOR SPEED TEST
This option displays the selected motor speed in mm/sec. To run it:
1. Click the ”Start” button to display the speed of the motor
being tested.
2. Close and restart JCM Tool Suite to halt the test.

© 2015, JCM Global, Corporation 6 Part No. 960-100938R_Rev. A

 iPRO™ Units
SENSOR ON/OFF TEST
This option tests iPRO Sensors and COB Sensors. To run it:
1. Click the “Start” button to begin the Sensor ON/OFF Test.
2. Block each Sensor. Under normal operation, the Positioning
or Validation Sensor displays OFF ON transition.
3. Click the “Stop” button to halt the test.

Figure 2 Sensor ON/OFF Test Inidicators

© 2015, JCM Global, Corporation 7 Part No. 960-100938R_Rev. A

 iPRO™ Units
DIP SWITCH TEST
This option provides a functional test of the DIP Switches. To run it:
1. Click the ”Start” button to begin the DIP Switch Test.
2. Change each Switch position. As each position is changed,
the indication changes from OFF ON.
3. Click the ”Stop” button to halt the test.

Figure 3 DIP Switch Test Indicators

© 2015, JCM Global, Corporation 8 Part No. 960-100938R_Rev. A

 iPRO™ Units
ERROR CODE TABLES
START UP
Start Up Errors occur while the iPRO Unit is performing a Self-Test
during power up.
Table 2 Startup Error Codes

Red LED Green

LED Error Causes and Solutions
Flashes State
External Flash
Boot Program is not correctly
ROM Boot
1 ON written to ROM or cannot be read.
Program ROM
Replace the CPU Board.
Check Error
External Flash Boot Program is not written
2 ON ROM Boot I/F correctly or cannot be read.
ROM Check Error Replace the CPU Board.
External Flash
The Main Operating Program is
ROM Main
3 ON not written to ROM or cannot be
Program ROM read. Replace the CPU Board.
Check Error
4 ON Reserved

CPU Internal RAM RAM reading or writing was not

5 ON properly performed. Replace the
Check Error
CPU Board.
External SD-RAM reading or
External Flash SD- writing was not properly
6 ON
RAM Error performed. Reload software.
Replace the CPU Board.
SRAM reading or writing was not
External SRAM properly performed. Reload
7 ON
Error software. Replace the CPU
Board.

© 2015, JCM Global, Corporation 9 Part No. 960-100938R_Rev. A

 iPRO™ Units
ICB ERRORS
ICB Errors may occur while the iPRO Unit is initializing.
Table 3 ICB Error Codes

Green
Red LED
Flashes LED Error Causes and Solutions
State
ICB Function is disabled on the
Incorrect ICB
3 OFF iPRO Unit. The Cash Box ICB is
Setting active.
ICB function is enabled on the
ICB
11 OFF Communications iPRO Unit. The Cash Box ICB
module is turned OFF or is
Error
missing.
ICB Checksum ICB Data is corrupted. Initialize
12 OFF
Error the Cash Box ICB Module.
The iPRO Asset Number does
ICB Number not match the Cash Box Asset
13 OFF
incorrect Number. Install an initialized
Cash Box.
The ICB Module on the Cash Box
ICB Initialization has not been initialized. Place the
14 OFF
Error Cash Box on the Read/Write Tool
to initialize.

15 OFF ICB Module Failure The ICB Module is not operating

properly. Replace the module.

© 2015, JCM Global, Corporation 10 Part No. 960-100938R_Rev. A

 iPRO™ Units
OPERATION ERRORS
Operational Errors occur while the iPRO Unit is functional, and/or is
accepting a Banknote or Ticket.
Table 4 Operation Error Codes

Green
Red LED
Flashes LED Error Causes and Solutions
State
A Full Cash Box was detected.
1 OFF Cash Box Full Replace the Cash Box with an
empty one.
When stacking Banknotes, the
Pusher Mechanism is not
Pusher
returning to the Home Position.
2 OFF Mechanism, Home Check for jams and debris in the
Position Error Cash Box. Replace the Pusher
Mechanism.
When transporting a Banknote to
the Cash Box, Sensors are not
Banknote Jam
3 OFF detecting the Banknote. Check
(Cash Box)
for a jammed Banknote or debris
blocking the Banknote.
When transporting a Banknote,
Sensors are not detecting the
Banknote Jam presence of a Banknote in the
4 OFF
(Transport) Transport Path. Check for a
jammed Banknote or debris
blocking the Transport Path.
While initializing, Motor Speed
was either too fast or too slow.
Feed Motor
5 OFF Perform a Motor Speed Test,
Speed Error
check for jammed belts, and
replace the motor.
The Feed Motor is not moving.
Feed Motor Check for jammed material in the
6 OFF
Lockup Transport. Replace the Feed
Motor and/or CPU Board.
The Stacker Motor is not moving.
Stacker Motor Check for jammed material in the
7 OFF Lockup Cash Box, replace the Sacker
Motor and/or CPU Board.

© 2015, JCM Global, Corporation 11 Part No. 960-100938R_Rev. A

 iPRO™ Units
Table 4 Operation Error Codes (Continued)

Green
Red LED LED Error Causes and Solutions
Flashes
State
EEPROM reading or writing was
not performed correctly.
8 OFF EEPROM Error
Recalibrate the iPRO Unit, and/or
replace the CPU Board.
The Anti-Pullback Unit is not
performing properly. Perform the
Anti-Pullback Pullback Assembly test, and
9 OFF
Unit Error check for jammed Banknotes in
the Pullback Assembly, Replace if
error continues.
The Cash Box has been removed
Cash Box or is not seated in the Frame. Re-
10 OFF
Removed seat the Cash Box. Test the Cash
Box Present sensor.
11 OFF Reserved
Sensors detected Banknote
12 OFF Fraud Detection movement in the wrong direction.
Test the iPRO Unit Sensors.
Movement of the Solenoid Roller
Solenoid Roller is not detected. Perform the
13 OFF
Error Solenoid test, and replace the
Solenoid, if necessary.
The Centering Mechanism is not
Centering moving. Perform a Centering
14 OFF
Mechanism Mechanism Test. Clean or repair
the Centering Mechanism.

© 2015, JCM Global, Corporation 12 Part No. 960-100938R_Rev. A

 iPRO™ Units
RETURN/REJECT ERRORS
Reject or Return Errors occur when a Banknote is returned without
being validated.
Table 5 Return/Reject Error Codes

Green
Red LED
Flashes LED Error Causes and Solutions
State
Banknote inserted at an angle or
OFF 1 Skewed Insertion was not Centered. Check
Centering Mechanism.
Magnetic Sensor detected an
Abnormal Magnetic Abnormal Banknote. Clean the
OFF 2
Detected Magnetic head, and Calibrate the
Unit.
Banknotes detected in the
Remaining Banknote Path during
OFF 3 Banknotes initialization. Clean the iPRO Unit,
Returned test Sensors and calibrate the
iPRO Unit.
When reading the Banknote
Magnification Error pattern,
the magnetic pattern was
OFF 4
abnormal. Clean and calibrate the
iPRO Unit.
Sensors did not detect a
Banknote Banknote moving through the
OFF 5 iPRO Unit. Check for debris,
Transporting Error clean and calibrate the iPRO
Unit.
OFF 6 Reserved
Line Sensor detected an
OFF 7 Pattern Error abnormal Banknote. Clean and
calibrate the iPRO Unit.
While processing a Banknote,
OFF 8 Photo Level Error abnormal conditions were
detected (Tape). Clean and
calibrate the iPRO Unit.
Banknote returned due to DIP
Switch setting or Command
OFF 9 Inhibited Banknote signal. Check proper DIP Switch
setting and communications with
Host.

© 2015, JCM Global, Corporation 13 Part No. 960-100938R_Rev. A

 iPRO™ Units
Table 5 Return/Reject Error Codes (Continued)

Green
Red LED LED Error Causes and Solutions
Flashes
State

Return Command Banknote returned commanded

OFF 10 by the Host. Check the Host
Received
settings.
OFF 11 Reserved
Sensors detected improper
Banknote movement. Perform a
OFF 12 Fraud Detected
Sensor Test, clean and calibrate
the iPRO Unit.

Banknote Length The Line Sensor calculated the

OFF 13 Banknote as too long or too short.
Error Clean the Transport Path.
The Line Sensors calculated that
the 2-color Banknote Margin was
2-color Margin
OFF 14 too high. Perform a Sensor Test,
Error clean and calibrate the iPRO
Unit.
Suspect The Banknote was detected as a
OFF 15 Counterfeit suspect counterfeit. Clean and
detected calibrate the iPRO Unit.
The Line Sensors calculated a
3-color 3-color comparison that was too
OFF 16
Comparison Error high. Clean and calibrate the
iPRO Unit.

© 2015, JCM Global, Corporation 14 Part No. 960-100938R_Rev. A

 iPRO™ Units
BARCODE COUPON ERRORS
Barcode/Coupon Errors occur when an inserted Ticket is returned
without being processed.
Table 6 Barcode Coupon Errors

Green
Red LED
Flashes LED Error Causes and Solutions
State
The iPRO Unit is not configured
Barcode coupon for Coupon/Ticket acceptance.
OFF 1
not accepted Check DIP Switch settings and
system settings.
The Barcode format does not
meet specifications.Verify that
OFF 2 Format Error
properly-formatted Barcode
coupons are used.
The Barcode Reader detected an
Incorrect number incorrect number of characters.
OFF 3 Verify that proper coupons are
of characters
being used. Clean and calibrate
the iPRO Unit.
The Start Bit of the Barcode
Start Bit Detection Coupon was not detected. Check
OFF 4 for properly-formatted Barcode
Error Tickets. Clean and calibrate the
iPRO Unit.
The Stop Bit of the Barcode
Stop Bit Detection Coupon was not detected. Check
OFF 5
Error for properly-formatted Barcode
Tickets.
The format of the Barcode
Coupon does not match the
Barcode Coupon settings. Verify that properly-
OFF 6
Type Error formatted Barcode Coupons are
inserted. Clean and calibrate the
iPRO Unit.
Sensors detected an abnormal
Abnormal Barcode Coupon Magnification
OFF 7
Magnification condition. Clean and calibrate the
iPRO Unit.

© 2015, JCM Global, Corporation 15 Part No. 960-100938R_Rev. A

 iPRO™ Units
Table 6 Barcode Coupon Errors (Continued)

Green
Red LED LED Error Causes and Solutions
Flashes
State
Multiple coupons inserted at the
Double Insertion same time. Insert a single
OFF 8
Error Barcoded Coupon into the iPRO
Unit.
OFF 9 Reserved
OFF 10 Reserved
Detected Barcode Coupon had
Upside down been inserted upside down. Turn
OFF 11
insertion the Barcode Coupon over and re-
insert it into the iPRO Unit.
OFF 12 Reserved
Sensors detected a Barcode
Coupon either shorter or longer
Barcode Coupon than specified. Clean the
OFF 13
Length Abnormal
Transport Path and calibrate the
iPRO Unit.
ICB Enable/Disable format or
ICB Enable/ Machine Number Ticket format is
Disable Ticket improper. Use properly-formatted
OFF 14
Read and/or Enable/Disable/Asset Number
Setting Error Tickets. Ensure that ICB module
is enabled with DIP Switch #2-1.

© 2015, JCM Global, Corporation 16 Part No. 960-100938R_Rev. A

 iPRO™ Units
CALIBRATION
The iPRO Unit must be calibrated whenever any of the following
conditions occur:
• Removal or replacement of a Sensor PCB;
• Replacement of the CPU;
• The iPRO Unit is cleaned.

CALIBRATING THE IPRO UNIT

Calibration of the iPRO Unit is a two-step process performed using
the JCM Tool Suite iPRO Calibration Tool for Sensor Adjustment
(Figure 4).

Figure 4 iPRO Calibration Tool (Suite Edition)

To calibrate the iPRO Unit:
1. Open the JCM Tool Suite Application, then select the iPRO Cali-
bration Tool.
2. Click the appropriate radio button to calibrate the iPRO Sensors:

© 2015, JCM Global, Corporation 17 Part No. 960-100938R_Rev. A

 iPRO™ Units
– Click the Validation Sensor radio button to calibrate the COB
Sensors and Barcode Sensor
– Click the Positioning Sensor radio button to calibrate the
Position Sensors.
3. Click the “Start” button to begin calibration.
NOTE: Refer to the “JCM iPRO™ Series Banknote
Acceptor Operation and Maintenance Manual” (JCM
Part No. 960-000162R) for a complete list of
Calibration Error descriptions.

© 2015, JCM Global, Corporation 18 Part No. 960-100938R_Rev. A

 iPRO™ Units
DOWNLOADING SOFTWARE
The iPRO Unit Software can be updated using either the JCM Tool
Suite Downloader Tool (Figure 5) or a BlueWave Download Tool.
When performing a software upgrade, all DIP Switches on the iPRO
Unit should be OFF (Normal Mode).
NOTE: If the iPRO Unit has a new CPU installed or if
the iPRO Unit Software has been corrupted, turn DIP
Switches #6, #7 and #8 ON to enable Forced
Download Mode.

Figure 5 JCM Downloader Tool Suite Edition

Downloading using a PC
To download software to the iPRO Unit using a PC:
1. Turn on AC Power to the iPRO Unit.
2. Connect the iPRO Unit to a PC using a USB Male "A" to
mini "B" cable.
3. Open the JCM Tool Suite Application and select Download.
The JCM Downloader Tool appears (Figure 5).

© 2015, JCM Global, Corporation 19 Part No. 960-100938R_Rev. A

 iPRO™ Units
4. Click "Browse" to locate and select the appropriate File to be
downloaded to the iPRO Unit.
5. Click the "Download" button.
NOTE: Download progress is shown by a Barograph
and a Percentage Complete indicator located above
the Graph.
6. Verify that the display indicates "Download Success" at
100% completion.
7. The Download is now complete. Disconnect the USB Cable,
and reset the iPRO Unit to Normal Mode.

Using the JCM BlueWave-2 Download Tool

NOTE: Refer to the "BlueWave 2.0™ Download Tool Operators
Guide" (JCM Part No. 960-100924R) for detailed instructions.
To download software to the iPRO Unit using a BlueWave Device:
1. Copy the required Software File into a "DOWNLOAD"
Folder on a Standard SD Memory Card.
2. Insert the SD Memory Card into the BlueWave Tool.
3. Turn on AC Power to the iPRO Unit.
4. Turn the BlueWave Device’s Power ON, and confirm that the
Battery Life LED is illuminated Green.
5. Connect the BlueWave Device to the iPRO Unit using a USB
Male "A" to mini "B" cable.
NOTE: The Top BlueWave Device Status LED
appears Green when the BlueWave and iPRO Unit
are communicating.
6.When the top BlueWave Device Status LED appears Green,
press the “LOAD” Button on the BlueWave Device.
7. When the top BlueWave Device Status LED and the center
SD Memory LED BOTH appear Green, downloading is
complete. Switch the BlueWave Power OFF; disconnect the
USB Cable, and reset the iPRO Unit to Normal Mode.
The BlueWave Tool Downloading process is now complete.

© 2015, JCM Global, Corporation 20 Part No. 960-100938R_Rev. A

 iPRO™ Units
CALIBRATION ERRORS
Table 7 identifies Calibration Program Errors (Calibration Program,
Error Codes, Causes and Solutions).
Table 7 iPRO Calibration Errors

Calibration
Error Code Cause and Solutions
Program
Validation Sensor 01-YYYY-YYYY- Validation (Line) Sensor error,
[D/A Value, non- refer to Validation Sensor
paper] YYYY-YYYY* Calibration Error Codes Table yy.
Validation (Line) Sensor error,
Validation Sensor 02-YYYY-YYYY-
refer to Validation Sensor
with Paper YYYY-YYYY Calibration Error Codes Table yy.
Barcode Sensor error, refer to
Barcode Sensor 03-00-00-xx† Barcode Sensor Calibration Error
Codes Table xx.
UV (Reflection) calibration
UV (Reflection) 04-00-00-00 process failed; replace Upper UV
Sensor with Paper Sensor.

UV (Transmissive) UV (Transmissive) calibration

05-00-00-00 process failed; replace UV
Sensor with Paper
Sensor.
Validation (Line) Sensor error,
Validation Sensor 06-YYYY-YYYY-
(non-Paper) YYYY-YYYY refer to Validation Sensor
Calibration Error Codes Table yy.
UV (Transmissive) calibration
UV (Transmissive) 07-00-00-00 process failed; replace UV
Sensor non-Paper
Sensor.
A Positioning Sensor failed to
calibrate; refer to Positioning
Positioning Sensor 09-ZZ-ZZ-ZZ‡ Sensor Calibration Error Codes,
Table zz.
* YYYY-YYYY-YYYY-YYYY - Refer to Page A-10 of the “JCM iPRO™ Series Banknote Acceptor Operation and
Maintenance Manual” (JCM Part No. 960-000162R) for the specific Sensor that created the Error.
† xx - Refer to Page A-9 of the “JCM iPRO™ Series Banknote Acceptor Operation and Maintenance Manual”
(JCM Part No. 960-000162R) for the specific Sensor information.
‡ ZZ-ZZ-ZZ - Refer to Page A-11 of the “JCM iPRO™ Series Banknote Acceptor Operation and Maintenance
Manual” (JCM Part No. 960-000162R) for the specific Sensor that created the Error.

© 2015, JCM Global, Corporation 21 Part No. 960-100938R_Rev. A

 iPRO™ Units
PREVENTIVE MAINTENANCE
Preventive maintenance and cleaning of the iPRO Unit should be per-
formed periodically for optimum performance. Consideration should
be based on the environment where the product is installed, but the
iPRO Unit should be cleaned at least once per year.
• Wipe clean all Sensors, Belts and Rollers with a clean (slightly
damp) lint-free Microfiber cloth.
• The Sensor Lenses are transparent, handle them with care.
To clean them, use a dry Micro-fiber, lint-free cloth. If the dry lint-
free cloth does not clean them thoroughly, use a mild, non-abra-
sive detergent mixed with water to clean the Sensors. Wipe off any
excess moisture from the iPRO Unit’s surfaces.

WARNING: Do NOT use Alcohol, solvents,

citrus based solutions or scouring agents to
clean the iPRO! These can cause damage to
the Validation Sensor lens and rollers.

CASH BOX PREVENTIVE MAINTENANCE

The following Periodic Maintenance checks must be routinely
performed:
1. Use Compressed Air to blow out the Paper fibers and any
other debris that may have built up in the Cash Box.
2. Clean the Stacker Feed Belts using a lint free cloth with a
mild soap/water solution.
NOTE: The Stacking assembly may need to be
removed from the Cash Box and disassembled to
properly clean.
3. Check the Belts and all moving parts for wear and proper
positioning. If this assembly does not operate properly,
Banknote jams may increase.

© 2015, JCM Global, Corporation 22 Part No. 960-100938R_Rev. A

 iPRO™ Units

JCM International
Offices
Japan Cash Machine Germany GmbH
Mündelheimer Weg 60
D-40472 Düsseldorf Germany
Phone: +49-211-530-645-60
Fax: +49-211-530-645-85
E-mail: [email protected]
JCM United Kingdom Ltd.
Unit B, Third Avenue
Denbigh West Business Park
Bletchley Milton Keynes
Buckinghamshire MK1 1EJ
Phone: +44 (0) 190-837-7331
Fax: +44 (0) 190-837-7834
E-mail: [email protected]
JCM Gold (HK) Ltd.
Unit 1-7, 3/F., Favor Industrial Centre
2-6 Kin Hong Street, Kwai Chung,
N.T. Hong Kong
Phone: +852-2429-7187
Fax: +852-2929-7003
E-mail: [email protected]

iPRO™ Units
Quick Reference Guide

© 2015, JCM Global, Corporation Part No. 960-100938R_Rev. A

 iPRO™ Units

JCM International
Offices
JCM American
925 Pilot Road, Las Vegas, NV 89119
Phone: +1-702-651-0000
Fax: +1-702-644-5512
E-mail: [email protected]

USA Regional Offices

Illinois Office
3000 Dundee Road, Ste. #402
Northbrook, IL 60062
Office: (847) 418-3354
Fax: (847) 418-3357

Mississippi Office
4063 Ginger Drive, Ste. B
D’Iberville, MS 39540
Office: (228) 344-8601
Fax: (228) 354-8608

iPRO™ Units
Quick Reference Guide

© 2015, JCM Global, Corporation Part No. 960-100938R_Rev. A