Data Analytics Helps Businesses Make Better Decisions
Data Analytics Helps Businesses Make Better Decisions
It begins with
analyzing a business problem, identifying data about that problem, and then using data analysis to
arrive at an answer. Sometimes you get an answer that solves your business problem, but it’s often
just as likely that you discover other questions to investigate further.
Businesses using data analytics have a common theme. They all have issues to explore, questions to
answer, or problems to solve.
- An **issue** is a topic or subject to investigate.
- A **question** is designed to discover information.
- A **problem** is an obstacle or complication that needs to be worked out.
These questions and problems become the foundation for all kinds of business tasks, that you'll help
solve as a data analyst. A **business task** is the question or problem data analysis answers for a
business. Data analytics helps businesses make better decisions. It all starts with a business task and
the question it's trying to answer.
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Data analysts have an important responsibility: making sure that their analyses are fair (ensuring that
analysis does not create or reinforce bias requires using processes and systems that are fair and
inclusive to everyone). **Fairness** means ensuring that your analysis doesn't create or reinforce
bias. It's important to think about fairness from the moment you start collecting data for a business
task to the time you present your conclusions to your stakeholders. Considering inclusive sample
populations, social context, and self-reported data enable fairness in data collection.
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The data analyst role is one of many job titles that contain the word “analyst.”
To name a few others that sound similar but may not be the same role:
- Business analyst — analyzes data to help businesses improve processes, products, or services
- Data analytics consultant — analyzes the systems and models for using data
- Data engineer — prepares and integrates data from different sources for analytical use
- Data scientist — uses expert skills in technology and social science to find trends through data
analysis
- Data specialist — organizes or converts data for use in databases or software systems
- Operations analyst — analyzes data to assess the performance of business operations and workflows
Data analysts, data scientists, and data specialists sound very similar but focus on different tasks.

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[Glossary](https://docs.google.com/document/d/
1kpvyM205cp_PmLz0tFOqusO9_wxGL_E0tDQNWwWhons/template/preview)
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