TEXTING FACTORY

RULES
1. NEVER reveal your real name or other details about yourself.
-We guarantee that your identity will never be revealed and expect the same
from you.
2. You MUST NEVER REVEAL that you are using an AI language tool
-By no means necessary are you allowed to tell the customer that you are using
an AI language tool or any other chat language tools. Doing so will result in the
deactivation of your account.
3. Make sure You or the AI Tool NEVER suggest and/or accept methods of
contact other than our platform.
-The customer will suggest other ways of contact to avoid paying. For example
e-mail, phone, Kik, Facebook, Skype, Snapchat.
-Your job as a moderator is to ensure the customer remains motivated and
remains on our platform.
-Make sure the AI tool says that you (the player) feel more comfortable using
this site when it comes to adult activities, it feels more professional and serious.
-If the AI tool doesn't generate a message, make sure that you respond in a
similar matter.
4. You and the AI Tool must NEVER EVER suggest and/or accept to receive
money or another form of gift/compensation from the customer
-To agree to or propose financial compensation or another type of compensation
is strictly forbidden.
5. You and the AI Tool may NEVER, and under NO CIRCUMSTANCES
whatsoever, encourage, accept or make any suggestions on physical dates.
-Our customers pay for fantasy and hope to meet the perfect woman. Sooner or
later, the customer will propose a date to meet in person and will want you (the
player) to agree on a time for this to happen. As a moderator, it is your
responsibility to ensure the answer doesn't suggest this or that you edit and send
a message that suggests it.
-Our moderators must never mislead customers. We assume that customers
know that they are chatting with entertainment profiles since they clicked on
several announcements.
✓ As a moderator, you and the AI tool should NEVER introduce the idea of
meeting or being the first in the conversation to mention it.
✓ You as a moderator and the AI tool should NEVER give concrete
suggestions and/or answers to where, when, and how you can meet.
✓ You and the AI tool must NEVER accept or confirm a specific time or
place.
-When the customer brings up a physical meeting in the conversation, the
answer should suggest that the player is interested in meeting him without
proposing or agreeing to any meeting. (that sounds nice, I am interested, etc.)
-Give the customer hope of a physical meeting, but NEVER agree to it. Soon,
later, or in the future is ok to say. The AI tool or you should find reasonable
excuses to avoid it.
-The purpose is to get the conversation going, even if the customer wants to
meet. You and the AI tool should ask for more information about him to get to
know him better for example.
It's best to just change the topic.
6. Make sure that you and the AI tool NEVER EVER reveals that you work as a
moderator and get paid to chat
-As a moderator, you must ensure that you(the player) are just a paying
customer like everyone else.
-When you applied to work on a contract with us, you accepted the
confidentiality agreement. Revealing your role is a direct violation of that
agreement.
-IF, and only IF, the customer SPECIFICALLY and DIRECTLY asks if you are
REAL, then and only then can you be honest and say you are here to chat and
physical contact is not possible.
7. Each message MUST be unique
-It is crucial that you always make sure the messages are unique and that they
don't repeat themselves. This applies to all types of message categories.
✓ Templates, asking the same questions, and starting and ending messages
with the same phrases are not allowed - be it to one customer or several
different ones. (the system will automatically report this and deactivate your
account permanently if it finds that you copied or sent something not unique
when you write the messages.)
✓ A variety of messages is essential. There cannot be repetitions or copies of
previous messages.
8. ALWAYS make important notes in the Logbooks
-The AI tool DOES NOT do this for you. It is your responsibility to fill them in.
-Make it a habit to always log important information in the Logbooks before
you start reading or writing the reply. The Logbooks are the most valuable tool
for a moderator. We MUST keep it updated.
-If a moderator did not log important information in the previous message, you
can report this by clicking the report abuse button. Your report will be kept
anonymous. Make sure that YOU log the information that was missed as it is
your responsibility too.
-You will find more detailed information on the logbooks later in our training in
the Logbook chapter.
9. Make sure the conversations are kept ALIVE and make sure the customer is
returning
-The conversation should never be finished by saying things like "Good night",
"Bye bye" or "Talk later", unless the customer has taken the initiative to end the
conversation for the time being.
-When the customer is about to end the conversation, always call for continued
contact. Examples include:
✓ Promise that you message me tomorrow when you wake up

✓ Sleep well, I will think of you (dream of you) and I can't wait to hear from
you again.
✓ I hope you think of me and write again soon

✓ Next time you message me, I'll tell you a secret

Be sure the AI tool responds this way. If not edit the message so that it does.

10. You and the AI tool must NEVER EVER ask the customer for private
information
Never ask for a bank account, contact information (address, telephone, email,
etc), passport details, and more.
✓ The customer's anonymity is just as important as your own

✓ The customer may end up sharing this on their own accord. Please report
this using the Report Abuse button and then make a log in the logbook.
11. You and the AI tool must NEVER EVER reveal to the customer that you
can see more information about him than he can see about you
-As a moderator, you can see how many credits the customer has left, this
information must never be revealed to the customer!
-The customer might say that he has only got 1-3 credits left, but in fact, he may
have more credits left. Never tell the customer that you can see this.
-Customers with few credits are often more concerned about getting in contact
with the player outside the platform than customers with more credits.
✓ It is your job as a moderator along with the help of AI, to keep the
customer's interest, curiosity, and hope alive, ensuring that he is buying more
credits and continuing the conversation on our platform.
12. The Use of any VPN tool is PROHIBITED
We constantly check our servers to make sure our operators are physically
located in their country.
13. Use of ChatGPT or any other Chat Extension is PROHIBITED
If and when you have to write your own message, you are not allowed to use
ChatGPT or any other chat extensions to help you. We will know if you do and
we will deactivate your account.
What happens if you, as a user, or if you let the AI tool, violate the rules:
-Violation and/or carelessness results in you receiving feedback, a warning, or a
temporary suspension of your account for at least 24 hours.
-Repeated violations and/or carelessness despite feedback, warnings, and
temporary shutdowns may result in your account being permanently closed.
-Violations such as encouraging, accepting, or booking a date and repetitive
messages always imply a permanent deactivation of your account until further
notice.
-Asking for a customer's contact information or other information, such as a
bank account or anything of the sort is strictly prohibited. This will always
result in the permanent deactivation of your account.
-Asking for credits or talking about sending credits to customers is prohibited
and will result in the permanent deactivation of your account.

Our Legal Rules

When you are active on our platforms, there are certain legal rules that need to
be followed.
1. Absolutely NO PHISHING! (Very Serious Internet Violation)
2. Do not engage in the leaking of any confidential information
3. Do not engage in any contact through email, phone, WhatsApp or any other
communication that is outside our platform.
4. Do not suggest that an actual physical meeting will ever occur.
5. Do not participate in chats with minors. This includes someone that is under
18 years of age.
6. Do not engage in conversations that include physical violence or suicidal
acts.
7. Do not engage in acts of rape
8. Do not engage in acts of drug use or abuse.
9. Do not engage in acts of criminal abuse of any kind.
 Summary
When you or if you allow the AI to violate any of these rules listed, you will
be deactivated immediately.

If you notice any violations, use the Report Abuse button immediately and
report the issue.

Contact with minors is strictly forbidden. If a minor sends you a message,

then you have to report it, send your next message to him as: “You have to
sign out because you are too young.”, and then click the "Report Abuse"
button located next to the actual chat message (covered in our Intro to Chat
Home Base section of the training).

If they send any response after that message, you are not to send anything
back.

We do not engage in any matters which are forbidden by the law. Some of
the most obvious examples are anything sex-related to do with minors,
animals, and incest. When you encounter a client that wants to talk about
such things, react fiercely and dismiss it at once. If the client persists, please
escalate this by clicking on the Report Abuse button.

The Customers in Focus

It is not a secret that the focus of every business is the customer, and keeping them
satisfied and happy. In our line of work, it is not any different. Make sure that you
are keeping the customer happy.

Tips for helping to keep customers

interested and coming back with new
messages:
1. Read and make sure the message shows great interest in the customer, asks
relevant questions, focuses on him, and makes him feel chosen, seen, and
special. Always remember to make important notes in the logbook.
2. The AI tool will not be able to read the logbook notes nor use that
information to continue conversations with him. Always read the automated
responses and make sure that the message is accurate.
3. Check if the customer gave any contact details in the message. The AI tool
should thank him for it and/or comment on it in the reply message. Make
sure to log this in the customer logbook.
4. Read through the latest sent/received messages in the conversation to get an
idea of the tone and atmosphere. Always make sure the automated responses
correspond to the previous messages and tone.
5. Make sure the messages/responses generated by AI address the customer by
name if it has been shared and logged in the logbook, and build a
relationship. It is your job to make sure the messages show understanding if
he, for example, tells an emotional story.
6. Ai should ask enough questions to show genuine curiosity in the customer. It
will get into the habit of always asking at least one question in each message
that the customer feels that he must answer, making sure the same question
is not asked over and over again, this will annoy the customer.
7. Avoid arguing with the customer, it can be perceived as being hostile. In
some situations, it may work, but make sure the responses always end the
message in a smooth and encouraging/inviting way, to stimulate continued
conversation.
8. Using correct grammar is very important, so make sure to read the messages
carefully and correctly edit them using proper English. Adapt the way of
expressing yourself based on which player you are at the moment -
ALWAYS spell correctly.
9. Before sending the message, make sure you quickly read it through and
check for misspellings and mistakes.
More tips for keeping the customer
interested and coming back with new
messages:
1. The message or response should not be a straight NO to the customer
if he wants to connect outside the platform. Instead, the AI should
come up with some good excuses and explain why the player doesn't
want to. Here are some examples. Remember, if the AI doesn't send a
response it is your responsibility to write one.

For example:
You want to get to know him better first
You have not been in contact for so long
You think this site is better suited for this purpose
You don't use Facebook, Kik, Snapchat, Skype, etc.
You are not feeling comfortable giving out your number or other contact
information to someone you just met on this site
You cannot meet the customer because you will have to help your mom
with something
Etc.
2. You and the AI MUST NOT AVOID the customer's QUESTIONS but
answer them preferably in detail. The customer becomes annoyed if
you do not answer questions such as place of residence, family
situation, work, etc. Remember to always log all important
information.
3. When using cute names, wait a bit to call the customer darling, baby,
etc. It is a good idea and can be useful to not use them until you have
built up some kind of relationship with the customer. Being called
darling in the first message is not particularly credible. So please read
the responses carefully and edit the message if necessary.
4. When the customer sends photos, ALWAYS show great interest and
compliment his picture, his look, the summer house, the bike, etc. -
Ask questions about the picture, and make him feel special. In these
instances it will be up to you to make a response for the AI can't see
the photos and will be unable to generate a response.
NOTE: Never promise to send a photo if no photos exist. If a customer sends a photo, make
sure to save the photo description in the customer logbook (this will be covered later in the
training in the chapter on The Logbook).

5. You, (the player) can also send photos IF photos are available, but do
not send them right away. Hold on to the photos a bit so that not all
photos are sent at the beginning of a conversation. Use them as "bait"
if you see the customer start to lose interest. The AI can't send photos,
so this will be up to you to do.

How To Moderate Messages

Introduction

Here we will show you how to properly moderate the messages that are or may not be generated
by the AI.

1. When you receive a chat from a customer, you will see an AI-
suggested response. What the “bot” has done here is read the
message from the customer and formulate what it believes is an
appropriate response. However, YOU are still required to read the
message from the customer before you do either of the following:

-Accept the suggestion BECAUSE IT’S CORRECT and send it to the

customer.

-Adjust the suggestion by clicking in the response box and editing the
text to fit.

**NEVER CHANGE THE TEXT ENTIRELY. If you do this, you

are inhibiting AI's ability to learn**

2.
While AI is a fantastic leap into the future, there are some limitations.
See the following examples:
 -It automatically places the player in the same city as the customer.
This is fine if it’s a larger city, but if it’s smaller, not so great. If that is
the case PLEASE FOLLOW THE STANDARD LOCATION
GUIDELINES. (Covered in our next section of the training)

-AI DOES NOT MAKE YOUR LOG NOTES. You are still required
to make all log notes relevant to the message you received and how
you chose to respond.

-FOLLOW THE CHAT. Be sure to read the entire chat and the log
notes before responding to make sure the customer is getting the best
response. Choosing the wrong response option will affect your overall
score.
3. You’ll also notice at times that AI doesn’t know what to say (maybe

it’s more human than we think 🤖). In which case after 20 seconds, AI
will time out and you will have to respond accordingly.
4. Sometimes you will find that you need to wait for an AI suggestion
to pop up. We all need a little “thinking” time. Use this time to read
the chat so that you are prepared to answer.
5. As it is with all programs, there can be a glitch or two, and mistakes
can be made, so we need to look out for these. In the screenshot, you
will see that the AI Bot’s grammar is not all that great.

READ, READ, READ! Be sure to read with comprehension before

clicking send, make sure that the grammar is correct, the spelling is
correct, and that the response is in line with the chat.
6. When you encounter an AI error, for example, the wrong name, the
wrong location, not mentioning the customer's picture, not following
the chat, proposing a date, being too aggressive or needy, etc., use the
ABUSE BUTTON. However, it is imperative that you note it correctly
so that we can pick it up!

What we would like you to do is the following. We want you to report

the CUSTOMER'S LATEST message, and label it like this:
 • Select NEW CATEGORY
• Start your note with "AI -"
• Put a brief description like: "Message not generated", "Bad grammar",
"Proposed a date", etc.
Summary
Remember to always carefully read the generated messages. If, and
when, there is a mistake edit the message, but don't delete the message
completely. The AI is continuously learning and won't learn if you delete
the entire message. Send a REPORT ABUSE if AI fails to generate a
response, you have to edit anything or see something that the AI has
gotten wrong.

If no message is generated, it will be up to you to write out the response.

Also, remember to log in all important information in either the
CUSTOMER or PLAYER LOGBOOK or both. This is your
responsibility, as the AI is not capable of doing this.

Different Types of Messages

1. FREE messages (Flirt, Favorites, Likes, Match)
2. POKE messages (normal, semi-aggressive, aggressive)
3. NORMAL messages
In this section, you will be guided through the different types of messages more in
detail, with the main focus on Poke messages and Normal messages.
Free Messages
When it comes to FREE messages there are a few different types as well:
-Match
-Like
-Favorite
-Flirt
-Sex Proposals
-The customer can send free messages anytime during the conversation but most of
the time, it's the first message. It works like a poke but here, both the customer and
the player can use it to get someone's attention.
The way to respond is to make it a conversation starter. AI suggestion
will choose any topic it wants, any style, as long as the customer
responds to you. Make sure AI and you don't use the same phrases every
time, as thanks for adding me to your “favorites", because that will
automatically be copy-paste. So, make sure the messages stay creative!
AI cannot respond to flirts, favorites, likes, or matches. It will be up to you
to create responses to these types of free messages.
Poke Messages
Poke messages are an effective strategy to get the customers to react by starting to
write messages. The different types of pokes are: normal, semi-aggressive,
aggressive.
Something you will face pretty often are poke messages. Poke messages can
sometimes be aggressive and can actually, express that the player wants to, in fact,
meet the customer, sometimes even that same day/evening.
The poker (an employee of the platform), who writes these messages wants a
reaction from the customer; to wake him up and get him to start to write messages.

Writing aggressive poke messages is a good and effective way of getting the
customer to react and start writing messages. Some of these messages may hint at a
meeting in the future.
Then it is up to you, as the moderator, and the AI to make sure the customer stays
interested in the player and keep a conversation going without mentioning a
meeting in the future.
Make him forget about that first initial message by changing the subject, talking
around it, distracting him, flirting, and making him curious about the player in
another way; make sure the responses follow the same line of the poke, tone, sex-
related, or not.
How to Respond to Poke Messages Once the
Customer Replies
This is an example of how to hopefully get a customer into a more common
conversation about things. At least the poke got his attention and he is already
interested in the player, so he will most likely start a conversation:
"Hi! Finally, I got your attention, it makes me truly happy you know. I got myself
some more credits just because of your message. I am so curious about you; I mean
you are a handsome guy. How has your day been so far? What are you doing at the
moment?"
Before a reply to a customer is sent, you must always log in the important and
relevant information in the Player Logbook and you must always log in the
important and relevant information that a customer replies in the Customer
Logbook. Remember that the AI will not do this for you! (We will cover more on
this in detail in our next chapter of the training; the logbooks).
Important! If you are the first moderator in a chat where there is a poke, you
must make sure to log it if there are important things in the poke message
about the player. When we send out pokes, they go to a target group (ex.
everyone with a profile pic) and we do not know exactly who will respond,
therefore we cannot log anything in advance. So, it is your job to log the
important info from the poke message.

More important!! You or the AI message are not allowed to send a message like,
"Can you tell me why you have chosen me out of all the other women here?”
Because it was, in fact, the Player who chose him. Asking this is seen as a serious
violation and your account can be closed by the HQ.

Normal Messages
Normal messages are messages that moderators, with the help of AI, write, keeping
the conversation alive. As described earlier in the course, there are many rules and
guidelines to follow when sending response messages, but just make sure to relax
and step into the role of the player and go with the flow.
Make sure that AI ALWAYS adds a call to action in the message, like adding a
small question that the customer feels he must answer and write another reply to
you.
The rules and guidelines are there to help and protect. More guidelines and how to
handle the normal messages continue in the next sections.
Note: Be aware that as soon as you send a message the next message appears on
your screen and watch out now because it is most likely another player and a new
customer. However, it might even be the same customer talking with a new girl
(Player), so always make sure to read everything carefully on the dashboard.

General Information on Logbooks

The Logbooks are Our Wikipedia
In the logbooks, you will save and find all the important information that the
customer gives us, or that you in your role as a player, tell the customer. Since you
are several moderators working towards the same customer, the logbooks must be
correctly updated and filled in properly so that you and your colleagues can have
good control of what has been said and told in the conversation before.
The logbooks are used for all moderators to be able to see what has been said to a
particular customer. One player is talking to several different customers. Simply
put, we have a logbook to know WHAT has been said and to WHOM it has been
said.
You enter the right category from the drop-down menu and then make a note in the
logbook.
The Player’s log is simply THE SAME for each customer. It makes managing the
logbooks easier this way. The only log that changes is the "City" category (which
will be discussed further in the Player and Customer Logbook section of the
training).
Without the logbooks, the moderator's and AI's work would be a lot harder, almost
impossible.
So, make logging a habit! It will help you and all of your colleagues to keep a
higher quality and to make more money.
The Player and Customer Logbooks
The Player Logbook
The logbooks are used for all operators to be able to see what has been said to a
particular customer. One player is talking to several different customers. Simply
put, we have a logbook to know WHAT has been said and to WHOM it has been
said.

The diagram on the left is a player’s profile. You will find this on the right side of
the conversation. All basic information about the player is pre-defined — her real
name, profession, education, age, civil status, and other wishes and interests can be
found in the General Info and Characteristics sections.

There you can read her profile name (username), what her real name is, profession,
education, age, civil status, and other wishes and interests can be found in the
General Info and Characteristics sections.

YOU aka THE PLAYER will talk with many different customers, so it is very
important to save the info and log what the player has said to which customer,
WHAT has been said, and WHOM it has been said. The player's logbook is the
same no matter which customer she is talking to.

You MUST NEVER change the player's info, what is stated in the profile stays as
it is. Changing the player's profile will cause big problems for other operators and
it will result in you getting a warning and deactivation of your account.
The Customer Logbook

The customer’s logbook can be found on the left side of the conversation.

It’s good to keep in mind that the customer logbook is unique for each customer and that specific

player. It is only what has been said between those two that are visible in the customer logbook.
You must log everything that is important to keep the conversation alive in order to create a good

relationship and avoid the same questions being asked several times. If the questions are

repeated, the customer feels that you are not listening to him and he might be ending the

conversation. So, logging information correctly is crucial.

Examples of things to be logged are:

-Personal Info (Name, Nickname, City they live, Relationship Status)

-Profession

-Hobbies or Sports they play or are interested in

-Sexual Preferences

-Health issues or conditions

-Other things like photos being sent (a short description of the photo sent is required)

You must log everything that is important to keep the conversation alive to create a good

relationship and avoid the same questions being asked several times. If questions are repeated,

the customer feels that the player is not listening to him and he might end the conversation. So,

logging information correctly is crucial.

How to Add a Logbook Entry in the Customer or Player Logbook

-Here we will show you how to properly add a log to both the customer and the player logbooks.

1. First Check Previous Logs

-You can click the Logbook button at the top or scroll down the customer profile to view the

previous logs

2. Add New Log Button

- To enter a new log entry in either the customer or player logbook, just click the "Add New

Log" button.

3. Select Category

-Here you will click the dropdown menu for category and choose the correct one according to the

log entry you have to enter.

-Please click the screenshot to get a better view.

4. Choose Sub Category

Some of the categories also have sub categories like Name, Age etc.

5.Enter Comment

-In the comment box at the bottom is where you will enter the log information.

-IF you are going to log where the player lives, make sure to put the customer's profile name in

parentheses.

-Make sure to verify the information is accurate and understandable and then click the "Create a

New Log" button.

Summary

Remember that both logbooks work in the exact same way.

Placing a Player

-We must always answer all of the customer's questions, especially the question: "Where do you

live?". This question is crucial because if it's not answered correctly or at all, it causes frustration

for both the customer and the next operator.

-The AI will more than likely choose the same city. As a moderator, it is your job to ensure this

doesn't happen.

Here are some rules on how to correctly place the player:

-If a customer lives in a large city, the player can be placed in the same city but in different

neighborhoods.

-If a customer lives in a small town, the player must be placed within a 30 to 60-minute journey

by car/train/bus.

-Player placement should be so that you wouldn't run into each other at the supermarket, but

close enough that it is feasible to meet! Remember not to place the player in too small of a town

or community where many people know each other. The population should be more than 10,000.
Helpful Tool to Place the Player

-We know that a lot of you may know very little to nothing at all regarding these locations. To

further help you in making the right placement we ask you to use the website, Withinhours(opens

in a new tab).

-All you need to do is to enter the time frame and then the city where the customer is from. If

you take a look at the screenshot to the left, you will see that I entered a time frame of 60

minutes from the city of Witchita, KS (Kansas).

Finding a way

-Once you hit search it will show a list of cities in the radius of the city you entered in the search

and how far away they are from said city along with a geographical map with the name as well.

Please see the screenshot on the right.

How to Answer a Customer When He Asks: "Where do you live?"

-When a customer asks the question: "Where do you live?" and it hasn't been answered or

logged in the logbook, be sure that you and the AI are to first place the player by using the steps

we talked about earlier and then answer it in the following way according to the screenshot

above:

Customer: "I'm Will, new to the area and this site. Do you live in the Wichita area?"

Player: "Hi Will, I'm (player name). So nice to meet you. I actually live in Andover, which is a

suburb of Wichita. Where are you originally from?"

-In this example, you can see that the customer mentioned he was living in Wichita and was new

to the area. So in the response, the player uses a suburb of Wichita.

-Using the rule of thumb, Wichita is a big city and they used a suburb just outside of the city

with more than 10,000 inhabitants. Notice how at the end, the player used a "call to action" to

close the chat.

Every chat message that you and the AI, the player, send should have an open-ended question to

keep the conversation going. It doesn't always have to be sexual. Just make sure to check the

tone and context of the previous message from the customer. As you see in the example, the

customer mentioned he was new to the area, so the player used the question: "Where are you

originally from?".

VERY IMPORTANT: When you log in the city of where the player is living, you MUST

put the customer's profile name in parentheses next to the logbook entry. The player

location will change for EACH customer, but the rest of the player profile will STAY THE

SAME and apply to ALL customers.

Logbook Categories

-The logbooks have the following different categories where you can save important things and

events. Click the following cards to flip them and read the important information on each

category

-Here you will write down the customer's name, nickname, age, and where he lives.
Examples of things that fall into this category:

Personal info

Nicholas, nickname Nick

Name is Wayne

NOTE! Never log the full name

Family

-Here is where you will log the client's marital status, children, brothers, sisters, etc.

Sports & Hobbies

-Register what sports are they interested in, do they play a sport, and what they do in their free

time.

Examples:

-Soccer

-Hockey

-Hunting

-Reading

-Traveling
-Movies

Work

-The player only has one job. If she says that she is a teacher, you cannot give her another

profession. However, she can develop the role of a teacher, for example, an English teacher, a

secondary school teacher, a preschool teacher, etc. This must always be recorded in the player's

logbook and to which client it has been told.

Example:

-Doctor

-Construction worker

-Entrepreneur

-Unemployed

NOTE: If the player is a student, she may have a part-time job, this has to be registered

and to which client this has been told. The client's profession should also be recorded if he

tells you so. If he is unemployed, you also have to write it down.

Sexual Preferences

-The dreams, fantasies, and sexual experiences of the player and the client.

Example:
1. Loves to give oral sex

2. Never tried anal

3. Fantasy of having a threesome

Health

-Known health problems and illnesses are recorded here.

Examples:

1. Heart problems

2. Knee surgery

3. Migraines

4. Smoker

5. Glasses

Update

-Here you will state any appointments, something important going on in their life also if the

customer has sent a photo.

 Always state what the photo is of.-

Other

Anything that doesn't fit into one of the above categories but needs recording.

Things You Must Never Do as a Moderator

Copy-Paste is Not Allowed

To avoid confusion, in this case, copy-paste means duplication or recognizable patterns of

words/phrases or sentences. (It does not mean the keyboard function). Copy-paste and using

repetitive writing patterns and the same phrases and sentences over and over again are not

allowed. It is easy to fall into that behavior but please make sure that all responses are unique.

The system will recognize repetitive patterns and send out a warning or immediately deactivate

your account if you or you allow the AI to use it too much. So please read all generated

responses carefully.

Make sure the AI is creative and always writes unique messages, in this way, we will not make

the customer suspicious about the girl he is talking with. Many of the customers are in contact

with multiple ladies. Therefore, avoid allowing the use of recognizable patterns (messages

ending with "xxx" or "Kiss"), and the excessive use of certain words like "haha", "Thank you",

"How are you", "By the way", "Hi there".

A customer who starts to recognize a pattern will soon be very skeptical of our website and we

will most likely lose him, and this must be avoided at all times.
Another thing, starting and/or ending every message with an endearment such as babe, baby,

honey, darling, sweetie, sweetheart, dear and similar, ARE NOT ALLOWED! The same goes for

using emojis or emoticons since these can also be tagged as Copy-Paste. Read, read, read!

Below are examples of copy-paste errors we have provided given to us by our feedback team:

A typical example of copy-paste and identical messages that the system will detect and send out

a warning for.

1. Using the same phrase multiple times: "What can you say about?

2. Using the same word multiple times: "darling".

Dating or Accepting Marriage Proposals is Prohibited

You must never allow the AI to agree to a date, accept a date proposal, suggest a date yourself,

or accept any marriage proposal. This goes for you as well when and if the time comes for you to

write a response. This will result in the permanent deactivation of your account. Below is an

example of what is NOT acceptable.

The AI should try to avoid getting too deep into these types of conversations, instead, it should

change the subject earlier on.

The messages can tease him, make him feel excited about a future meeting, and make him

picture it, but NEVER AGREE TO or PROPOSE A MEETING.

The use of translators is not allowed

If and when you need to write your own response, you are NEVER allowed to use translator apps

or programs to make the messages you want to send. As mentioned before all messages must be

authentic and written and sent in the local language, which is English. Any attempt to use

translators or to send messages in another language will result in the permanent deactivation of

your account.

Call To Action

When we talk about "Call to Action", we mean to write or ask something in the
message that will trigger the customer to reply again. You and the AI must add a
question in the message, preferably in the end, since that will be the last thing the
customer will remember and focus on.

Make sure that the message in general and the added questions are relevant,
interesting, and in connection with the customer message and topic. If it's not, then
make sure to edit the message.
It must be a proper question, not just a small one-word question like, "Right?",
"Okay?" or "Really?". Those don't count as questions. They need to be open-ended
questions, where the answer cannot simply be "yes" or "no", but more complete
ones. This will give us more info for the AI tool to set up the next message and
create conversation material.

How to Handle Photos

In the messages, you can send and receive photos. You can only send photos from
the player's profile IF photos are available! Remember that the AI cannot send
pictures of the player and it can't see the pictures that are sent by a customer.

If there are photos available in the player's profile, a good tip is to try not to send
them right away when a customer asks for a photo, hold on to them for a while.
Wait for a good opportunity to send a photo, for example when a customer is losing
interest or has been asking for a photo too many times. Sending photos can be like
a trigger or reward for a customer to return to you regularly and continue writing to
you. Once you send a photo that photo can no longer be used as you can see in the
example.

Customer Sending Photos

All the photos the customer sends you must be opened and logged in the
customer's logbook. The AI tool cannot do this, it is up to you! You will see a
greyed-out or blurry image in the message bubble of the customer. Just click or
drag the cursor on the icon and the photo can be seen clearly.

When you receive a photo from the customer you will log it in like this:
The customer sent a dick pic.
When you receive a photo from the customer you must ALWAYS include a
comment about it in your reply message to the customer. You will need to do this
yourself because the AI can't see the image. So be sure to edit the message and
comment on the pic by:

being thankful
giving compliments
flattery works very well!
It is all about giving the customer a lot of attention, make sure:

he is satisfied
to treat him well
to make him feel good, handsome, and appreciated
That is what they come here for and searching for:

appreciation
being seen
being liked
As long as we give it to him, he will return for more!

You will once in a while see some dick pics, so you better get used to it.

If it is a photo of his penis, don't be scared, make sure to give a lot of compliments,
they are very proud of their penis if they send it to you. Tell them what you want to
do with it, how you will satisfy him, and play with it. Ask him what he wants you
to do with it etc. See it as an opportunity to have a good fun conversation around it.
Remember that this will be on you, the AI won't know a photo was sent and of
what.

So how would you write a complete reply to a customer who sends you a photo of
his dick?

A good reply message would be something like:

"Hi, thank you for the photo! What a big and hard cock you have, you make me so
hot and horny right now you know. I just want to feel it and taste it, it looks
delicious. How do you like blowjobs? Deep and sloppy or do you just want me to
tickle you with my tongue?"

Make it a habit to always include a question in your message, this way the
customer feels that he needs/wants to answer you again.

Safeguarding Guidelines
Part of your job as a chat moderator is to know how to handle a customer who is talking about
harming himself/others or taking his own life/or someone else's. A customer cannot talk about
hurting or abusing women. There is a difference between consensual fun like spanking or role
play and non-consensual abuse.

If a customer is making threats about self-harm/murder/suicide/abuse, this should be handled

with extreme care. We do not know if the customer is telling the truth but we cannot take any
risks. We have a responsibility to make sure that we take the appropriate action. Always review
the response messages to these from AI as it is a machine and it will not understand the emotion
behind this and the message will come off probably as a cold, dry joke.

What We Can Do
Use the Report Abuse button.
Make sure the answer to the message is in a caring, sympathetic way. If AI makes a
suggestion, read it carefully and edit it the message before sending it.

What We Shouldn't Do
DON'T call the police yourself or have the AI suggest that it will. This will be
handled in the appropriate way by HQ.
Make sure that you or the AI DON'T make fun of the customer or call him a liar.
Make sure that you or the AI DON'T encourage him to do any illegal activities

What Can Be Discussed

BDSM is a variety of often erotic practices during sex that can involve
sadomasochism, bondage, discipline, dominance & submission. This is all done
between CONSENTING adults.

This is ok for you or the AI to discuss with a customer. However, hurting a woman
without consent during sex is something very different.

What Cannot Be Discussed

Rape, bestiality, underage sex, drugs, incest, pedophilia are the main topics,
however, anything illegal cannot be discussed.

If you are unsure of how to deal with a situation then ask either a supervisor or the
Support Team. Please take a screenshot of the message also.
Correct Grammar
Using Correct Grammar is Important

Using correct grammar is very important so make sure the AI's suggested messages
are in correct and proper English. It shouldn't use words like "Thanx" or other
similar abbreviations. The words must be spelled correctly. Before sending the
message, read it through and make sure that AI has spelled everything correctly. If
you do find a mistake, it is up to you to edit the message. This will help the AI to
learn. Please never delete the message fully, doing so will not help the tool to learn.

Keeping a high quality of messages will pay off in the long run. High quality is the
key to sustainability.

The below images show examples of bad grammar, use of abbreviations, use of
repetitive patterns, (and copy-paste errors as well), this must be avoided when AI is
writing messages and it is up to you as a moderator to correct this.

Examples of what not to have:

LOL (abbreviation)
Starting a sentence with a lowercase letter
Ending a question with "???" or a sentence with"..."
Make sure the sentence structure is correct; read through the message before
sending it. It takes just a few seconds, but it will mean a lot to the overall quality,
and delivering quality will secure a long-term job and income for you.
Our Useful Tips & Tricks
We always work on making sure there are messages in the queue for you to answer.
As you know, the more messages you answer, the more money you earn. We,
therefore, want to give you a few tips on how to achieve the best results.

Work in a calm and peaceful environment

- To be able to focus and send out good messages, it is important to work in a calm
environment.

- Turn off the TV so it does not interfere with your work or disturb you like
background noise.

- Log out from Facebook and other social media while working so you will not be
bothered by notifications.

In this way, the focus will be much better, and you will be moderating and
responding to many more messages.

Keep yourself up to date

- When answering messages, it may sometimes feel like the conversation is about
to die out. The customer may feel like he no longer knows what to talk about or the
AI's response seems repetitive or not interesting.

- Another good tip is to open a new tab in your browser and have a look at what is
going on in the world, or the customer’s town/state. You can always use some news
or events to discuss with the customer. So make sure the AI response does so. If
not, it is up to you to keep the conversation going.

- For example, sports, weather, or other news like: "Are you watching the game?"
or "Did you hear of this news?"

Save information in the logbook

Saving notes in the logbook is very simple and very important. You can select
words in the text and paste them into the open logbook.

- Read and use the logbook and see what has been added recently and stay up to
date with what has been logged.

Use the customer profile

If there is nothing or very little information in the customer's profile, you and the
AI will get good opportunities to ask him about this.

- Make sure you and AI ask him lots of questions, preferably in different messages
so he answers the player time and again. This will make work easier for you.

- Be sure you and the AI avoid asking about his name, profession, interests, and
hobbies in the same message. Spread the questions out.

- If there is a lot of information in his profile, make sure that the AI uses it to it's
advantage and build creative questions and stories around this info.

Use the customer's hobbies and interests

Let's say that the customer is interested in boats and has a love for sailing. This is
the opportunity to ask many questions about it and learn something about this
hobby.

Whatever the customer is interested in, be sure you and the AI ask him questions
about it. He already loves this topic and discussing it with a woman he is interested
in is a bonus for him.

Learn to change the subject

When the customer is starting to ask about a physical meeting or your contact
information, a good useful strategy is to change the subject. A few ways to help
change the subject is:

- Be creative. Take charge of the conversation and steer away from it.

- Use news websites to find inspiration for the subject change.

It is your responsibility that the AI does the same in a good manner. If it doesn't,
then you must edit the message and make sure it is done.

Pay attention

Always make sure a positive and friendly tone is given to the customers. This is a
key strategy. Keep in mind that they are here to find love, romance, sex, flirting,
and attention. Ensure that you and the AI focus on that and focus even more on the
attention part.
How to handle tricky and complaining customers
Now and then, you will come across customers who will be moody and
complaining about not meeting you, spending money on credits to be on there, and
threatening to give up on the player. Some of the customers might even get angry
and send rude messages.

We will talk about this more later in this section in the More Tips & Tricks
subsection.

Google

As the customer believes that you are in the same city or town, he will bring up
anything and everything from events, restaurants, news, etc. Google is your friend.
Use it to ensure that the AI is keeping up with the conversation with ease and
knowledge.

Google Maps (or another map service)

Most of the time it is difficult to know anything about the location, place or city the
customer lives in and even where it is located on the map. So, to be able to find a
place or city near the customer, a good tip is to use a map service like Google
Maps for directions.

Recommended Workflow

When a new message comes up on your screen, we recommend that you follow
these steps in order to make it as effective and accurate as possible:
1.) Quickly check the player’s and the customer’s profiles, the age, profession,
what they look for, etc. This way you know which writing style should be used.

2.) Read the 3-5 latest messages to get a feeling of the topic and the atmosphere.

3.) Read the latest message from the customer and log important info from it in the
customer logbook. Start to read the AI-generated reply.

4.) Make sure to edit the message if you find mistakes. If no message has been
generated then you must write the response yourself.

5.) Make sure to log in any important information into the Customer Logbook
before you send the message.

6.) Check yours and the AI's spelling for typos, and when everything looks good -
send your message!
How to handle customers who propose physical meetings and what is acceptable
for you or the AI to write
There are times when some of the customers get wrapped up in the fantasy and forget that this is
a chat service. They will also try to take advantage and see how far they can go with the service
and propose a physical meeting. Here are some examples of how you and the AI can handle
these situations when they arise:
 •
You and the AI can say that it sounds nice and that you might be able to meet him
someday, with extra focus on MAYBE.
 •
You and the AI can say that you would like to meet him someday and that you are eager
to GET TO KNOW HIM MORE.
 •
You and the AI can say that you really would like to meet him, but NEVER agree or say
yes to any proposal whatsoever.
 •
You and the AI must TALK YOUR WAY OUT of the situation, change the subject, or
guide the customer off on a different track.
 •
You and the AI can talk about what you would like to do with him IF you ever met and
ask him what he would like to do with you as well.
 •
You and the AI need to TEASE HIM, make him feel excited, and put images in his mind
where he can picture it. But it can NEVER actually happen in real life.

Useful Tips and Information

You're almost ready to go live on the platform and start moderating and sending
messages.

But before you begin let us share with you some extra information and tips to help you hit the
ground running.

 A good recommendation is to activate Grammarly now if you have not already

activated it in your web browser. Go to Grammarly Chrome Store(opens in a
new tab) or Grammarly Firefox Add-on(opens in a new tab) and install.

As soon as you get access to Chat Home Base, please start by getting familiar and comfortable
with the dashboard by orienting yourself and asking:

 What do you see?

 Who is the player?
 Who is the customer?
 Did you read both of the logbooks?
After you look around in there and check things out, you can move over to focus more on the
messages.

 What has been said in the last 3-5 messages?

 Is there anything important to log in from the last message of the customer?
 Take your time and log the info that you feel is important to save

Reviewing and Writing a Reply Message

When reviewing an AI response or writing a reply message you should take the
time and do the following before sending it out:

Think about the player profile and the writing style in the previous messages
Start reading and reviewing the automated message.
Edit or compose the message carefully, think about the grammar, be creative, and
make sure a call to action is added, preferably to the end of the message.
When you are done reviewing or writing the message, read through the message
again and check for misspellings.
Check if you or the AI wrote some important info that needs to be logged in the
Player's logbook before sending it!
If everything looks OK, click send!
Now it might have taken a bit too long with this first message, so you got kicked
out and it has probably already been handled by another moderator. Usually, you
will have around 5 minutes to handle a message and this is more than enough when
you have been practicing for a while.

Take the next 3-5 messages and do the same thing as with the first one and get
familiar with the system and the setup.
After 3-5 messages, you will most likely start to feel comfortable and ready to
review and reply to customers' messages.

Tips for Ensuring the Customer Stays Interested and Coming Back with New
Messages
You and the AI should be looking for something the customer is passionate about.
This can be a hobby, work, music, or sports. Check the logbook or the profile. If
there are no hobbies listed then ASK. A good example of this would be:

“So David, I know you are really busy with your work as a salesman, but what do
you like to do in your spare time to relax?”
“I see from your profile Phil that you love to play golf, how often do you play?”
You and the AI can ask them about their goals. These could be personal goals like
fitness or life goals, like getting promoted at work.

Avoid questions that can be answered with a yes or no. Examples of closed
questions are:

“Do you like anal?”

“Do you like to watch porn?”
“Have you seen the latest Bond movie?”
Open-ended questions are:

“What do you think of the latest Bond movie? I think it’s amazing!”
“I love anal, how does it feel for you when you are doing it to a woman?”
“Can you describe to me the best sex session you have ever had?”
**MAKE SURE THAT YOU AND THE AI DOES THIS**

If they have a profile photo then you and the AI can use this to your advantage.
Compliments go a long way, most men love getting compliments. Don’t go over
the top, as this will look suspicious. Make sure you or the AI don’t say they look
like George Clooney if they are 70 years old, overweight, and bald.

If they haven’t uploaded a photo then a good question is to ask to see one. Make
sure if they send one that you compliment them on it. This will be all you as the AI
can't see pictures. Some examples of good compliments are:

“Oh I love your eyes, you look so naughty”

“Wow, what an amazing smile you have, I love it”
“No way are you 50?! You look so much younger”
**PLEASE DO NOT COPY THESE EXAMPLES**

Make sure you and the AI use a few naughty comments that can have a sexy
double meaning. These are always useful and can be great for prolonging a
conversation and keeping the interest of the customer.

Examples:

So if the customer says “Oh I’ve had such a hard day at work” You and the AI can
say “Oh I bet, I love it hard too if you get what I mean”
The customer says “I feel hot and sweaty, I’ve just had a work out” You and the AI
can say “Hey I would give you an amazing workout of the horizontal kind, then
you would know the meaning of the word hot”
**PLEASE DO NOT COPY THESE ANSWERS**
Act your age!

Check the age of the player, a 20-year-old woman will talk in a very different way
to a 60-year-old woman. A 20-year-old will probably use things like:

LOL (laughing out loud)

FYI (for your information)
TBH (to be honest)
They could use words like bae or boo. These are terms commonly used by young
people which they use to refer to the most important person in their life, no matter
if it is your significant other, crush, lover, or even a best friend sometimes.

A 60-year-old woman would not use the above abbreviations and she would use
the terms partner or boyfriend. Also, the hobbies would be different, for example,
an older woman could enjoy gardening or sewing. A younger woman could say she
enjoys gaming and clubbing.

**BE SURE TO CHECK THAT THE AI IS RESPONDING ACCORDINGLY. IF

NOT, THEN YOU NEED TO EDIT THE RESPONSE**
New movies/music/books

For a current topic, check out new releases on movies/albums/books in the USA.

https://www.officialcharts.com/charts/billboard-hot-100-chart/(opens in a new tab)

https://www.boxofficemojo.com/year/2021/?ref_=bo_yl_table_1(opens in a new
tab)
https://www.nytimes.com/books/best-sellers/(opens in a new tab)
Talk about a series you have watched on Netflix, Amazon Prime, Hulu, or
Disney+. Look up what the most popular series are in the US.

How interesting! Tell me more about that!

Everyone loves talking about themselves, so if you or the AI are struggling to get
the conversation going then use these phrases:

“Oh! That’s interesting.”

“Hmm, I’ve never heard of that before.”
“That's so cool!”
These expressions are reactionary bits of conversation that prove to the other
person that you’re really listening, and that’s very flattering to them. If you show
some interest, they’ll hang around and want to message you more.

**BE SURE TO CHECK THAT THE AI IS RESPONDING ACCORDINGLY. IF

NOT, THEN YOU NEED TO EDIT THE RESPONSE**

Current events

Keep up to date on what is happening in America, don’t get too deeply into
conversations about politics or religion, but before you start work look at an
American news website in case the customer mentions something that is big news
and of interest to them.
https://abcnews.go.com/(opens in a new tab)
https://eu.usatoday.com/(opens in a new tab)
https://edition.cnn.com/americas(opens in a new tab)
**BE SURE TO CHECK THAT THE AI IS RESPONDING ACCORDINGLY. IF
NOT, THEN YOU NEED TO EDIT THE RESPONSE**