Nursing Education
Nursing Education
Nursing Education
a r t i c l e i n f o s u m m a r y
Article history: Background: Medication errors complicate up to half of inpatient stays and some have very serious consequences.
Accepted 16 April 2013 To our knowledge, this is the first qualitative study of Iranian nursing students' perspectives of medication errors.
Objectives: To describe nursing students' perspectives of the causes of medication errors.
Keywords: Design: Four focus groups were held with 24 nursing students from 4 different academic semesters in the nursing
Medication errors school in Tehran, between November 2011 and November 2012. Using a qualitative descriptive design, themes
Nursing
and subthemes were identified by content analysis.
Qualitative research
Students
Results: Two main themes emerged from the data: “under-developed caring skills in medication management”
Patient safety and “unfinished learning of safe medication management”, which was subdivided into “drifting between being
worried and being careful”, and “contextualising pharmacology education”. All respondents felt that their educa-
tion programmes were leaving them vulnerable to “drug errors” and cited incidents where patient safety had
been jeopardised.
Conclusion: Nursing curricula need to increase investment in medicines management. If nursing students are to
become competent, skilful and safe practitioners, their learning will require extensive support from their
academic institutions and clinical mentors.
© 2013 Elsevier Ltd. All rights reserved.
Introduction As the product of nurses' shared values and beliefs, medication safety
can be taught, developed and internalised in undergraduate nursing
Medication errors are defined as any preventable event related to programmes (Butterworth et al., 2011) to transform safety culture
healthcare products, professional practice, and procedures including (Reid and Catchpole, 2011; Vaismoradi et al., 2011).
prescribing, order communication, compounding, dispensing, distri- There is limited evidence that healthcare educators explicitly incor-
bution, administration, education, and monitoring that may lead to porate medication safety into professional education programmes
patient harm (NCC MERP, 2005). (Attree et al., 2008). Thus, nursing students may receive relatively little
Avoiding medication errors is a vital component of patient safety education in error management techniques (Page and McKinney, 2007).
(Kaushal et al., 2010). The true incidence of errors in preparation Much of the evidence emanates from developed countries, leaving
and administration of medicines is unknown: 54.4% of 983 US nurses the understanding of and solutions for unsafe medication for devel-
surveyed indicated that not all drug errors were reported, due to fear oping countries under-researched (Carpenter et al., 2010; Jha et al.,
of managers and peers (Mayo and Duncan, 2004). Estimates of errors 2010). Current literature on medication errors focuses on registered
of varying clinical importance, range from 24% to 94% of doses admin- nurses, while nursing students' contribution to medication manage-
istered (Hoefel et al., 2008) and 52 (IQR 8–227) per 100 admissions ment remains unreported (Valdez et al., 2012).
(Lewis et al., 2009).
Aims
Study Design
⁎ Corresponding author at: The College of Human and Health Sciences, Swansea
University, Singleton Park, Swansea SA2 8PP United Kingdom. Tel.:+44 01792 518541;
fax: 01792 295487. A qualitative descriptive design using a content analysis was used
E-mail address: [email protected] (S. Jordan). to generate information about the complexities of perspectives and
0260-6917/$ – see front matter © 2013 Elsevier Ltd. All rights reserved.
http://dx.doi.org/10.1016/j.nedt.2013.04.015
M. Vaismoradi et al. / Nurse Education Today 34 (2014) 434–440 435
behaviours. The value of qualitative description lies not only in the that participation was entirely voluntary and that students could refuse
knowledge generated, but also as a vehicle for practice change to participate or withdraw from the study at any time. Participants were
(Sandelowski, 2010). reassured that their responses would be treated in confidence and their
identities would not be revealed. Participants provided informed written
Settings and Participants consent.
Focus groups were conducted with twenty-four nursing students Data Analysis
from a nursing faculty in an urban area of Iran. Participants were chosen
by purposeful sampling, to include 2nd (5 students), 3rd (14 students), Transcripts were read through several times to obtain the sense of
and 4th (5 students) year students, to capture a range of perspectives the whole, then subjected to content analysis (Hsieh and Shannon,
(Coyne, 1997), based on length of theoretical and clinical learning expe- 2005). Content analysis as a qualitative descriptive approach offered
riences of causes of medication errors. Students with the highest grades a practical approach for understanding perspectives with minimum
in the research component of the course were invited to consider the artifice (Sandelowski, 2010). Drawing on Graneheim and Lundman
study's aim and participate in focus groups on the basis that they (2004), data were analysed iteratively:
would be best placed to critique the curriculum and analyse medication
safety issues. ○ The text was divided into words, sentences or paragraphs, related to
In the first year of the bachelor's degree nursing programme in each other through their content and context as units of meaning;
Iran, students are taught basic nursing skills related to medication ○ Units of meaning were condensed, with core meanings preserved;
administration such as preparation, administration, and documenta- ○ Condensed units were abstracted and labelled with codes (an ex-
tion in low fidelity skills' laboratories prior to clinical placements. ample of text coding is provided in Appendix Table 1);
Review of the institution's curriculum documentation shows no ○ Codes were sorted into sub-themes based on comparisons of their
distinct, separate time allocated to patient safety and the safety principles similarities and differences;
of medication administration. Fifty one teaching contact hours are ○ Finally, themes as the expression of the latent content of the text were
allocated to pharmacology in 4 years. Therefore, nursing students identified for each focus group before convening the next group.
often graduate without meaningful or practical knowledge of patient
safety (Vaismoradi et al., 2011). Rigour
Perspectives of
causes of medication
errors
“The lecturer in the surgical ward asked me a question about a Development of caring actions in nursing students depended on
drug. I could hardly remember any information. Three semesters passed both classroom learning and what they witnessed during clinical
between the theoretical pharmacology course and starting on the ward.” placements. In other words, lecturers' practical teaching and clinical
(S6Y3) nurses' behaviours in real nursing situations collectively developed
student nurses' caring actions.
The students' practice focused on drug preparation and administra-
tion, and participants would have preferred more applied pharmacology “The nurse lecturer should accompany the student during medication
to equip them to administer drugs safely. rounds and practically show him/her how to act and react in real nursing
situations.” (S2Y2)
“I have not got enough confidence to administer intravenous drugs or to
check the doses of such drugs in practice, because I have not been taught Unfinished Learning of Safe Medication Management
this during my education.” (S8Y3)“I can explain how to prepare and
administer intravenous drugs in theory, but I have not practised it All second and third year students agreed that they were not ade-
yet.” (S4Y4) quately prepared to administer and manage medications safely, due
to shortfalls in their education. The students' lack of confidence also
Fourth year students said that core aspects of their education were arose from their difficulties in reconciling their theoretical and practical
missing. In addition to technical tasks, such as preparing and admin- learning. Their descriptions of why they felt their knowledge of drug
istering medication correctly, they needed to learn appropriate caring safety was incomplete, is described in two subthemes.
actions for patients receiving medication, including monitoring for
adverse effects and long-term adverse drug reactions, teaching patients
Drifting Between Being Worried and Being Careful
about their medicines and incorporating these practices into medica-
tion management.
During clinical placement, students were always warned against
All participants agreed that most medication errors and incidents
making any mistakes in medication administration. However, there
emanated from the common perspective that nurses had fulfilled
were no strategies to develop their self-confidence or capacity to rely
their caring duties once the drugs have been administered, and thus
on their own abilities and knowledge gained from classroom teaching
any adverse or long-term effects of medication were ignored.
and clinical placements. Therefore, their learning experiences in clinical
“The nurse's job is not finished after administering the drug. It is con- practice were characterised by worry over making mistakes. Fear of
tinued until the patient is discharged safely.” (S11Y3) errors discouraged students from gaining sufficient experience in med-
ication administration to become expert, self-confident or even fully
Medication management was envisaged as including caring actions, competent, which set the scene for future mistakes.
such as providing patients with jargon-free information about their
drugs, including their indications and possible adverse effects. “I do not like medication administration. I do not feel safe when I ad-
minister drugs. I am scared and check my movements frequently and
“The patients wanted to know about the drugs that the nurses were
even ask a lot of questions to be sure of my medication safety.” (S13Y3)
administering, but the nurses were silent, and only mentioned the
names of the drugs.” (S4Y2)
The students resented the lack of independence in medication
administration during their clinical placements, and the ensuing lack
Fourth year students added that updating patients about new
of self-esteem. They were not allowed to be fully involved in medica-
medication orders, and educating patients on how to use the drugs at
tion administration and management. In many cases, clinical staff
home were neglected aspects of caring and medication management.
only included students in risk-free aspects of medication management.
“The patient had a long history of cardiac disease and knew all her Practitioners were anxious to minimise healthcare services' expenses,
drugs. She surprised the nurse by asking about a new drug she had and clinical nurses were held responsible for the cost of medicines
just been given. I think the patient checked the accuracy of the nurse's wasted due to nursing students' errors. Consequently, nurses were
medication administration.” (S1Y4) not inclined to involve students in medication-related activities.
M. Vaismoradi et al. / Nurse Education Today 34 (2014) 434–440 437
“I was given an ampoule full of a white fluid, the name of the patient Under-developed Caring Skills in Medication Management
and her bed number, and of course a little instruction for intramuscular
injection, but I wanted to do the job from its beginning. I mean the drug Providing patients with information about medicines, monitor-
preparation.” (S5Y2) ing and minimising or preventing medicines' adverse effects were
key caring actions in this study. Nurses need knowledge and skills
Fourth year students were worried that once their chance to learn to minimise patients' suffering. Integration of humanistic caring
medication administration had been lost during their second and perspectives into the teaching of pharmacology and medication
third years, there would be no further opportunities, leaving them management is required to meet patients' unique personal needs
vulnerable to unsafe practice in their future careers. for safe administration, monitoring and management of medica-
tions (Eriksson, 2007). Concepts and knowledge related to caring
“I liked helping the nurse with the preparation of the chemotherapy should be integrated into nursing curricula to develop humanist
drugs, but she did not allow me to work with her, because it was said thinking caring science, and models of care (Sherwood, 2011).
to be dangerous. So, how can I practise it to be competent, like a skilful For example, nurses should provide person-centred medication
nurse?” (S2Y4) management, monitoring and information (Brataas et al., 2009),
which contribute to patient safety (Wachter, 2010). Neverthe-
less, many healthcare professionals lack the knowledge, skills
Contextualising Pharmacology Education attitude to use nursing pharmacology theories in clinical practice
(Sherwood, 2011), suggesting the need to modernise nursing
The students were concerned that resources and equipment de- education.
scribed in their theoretical education were not available in practice. Development of caring actions to ensure medication safety required
Pharmacology lectures were adapted from Western textbooks, ac- nurse lecturers and clinical nurses to act as role models (Reid-Searl
centuating the gap between the theory and its application to practice et al., 2010), vital for promoting students' competence and confidence
in Iran. Medication management education needed to be compatible (Klunklin et al., 2011; Reid-Searl et al., 2010). Students' safe practice
with practice. For instance, computerised facilities for prevention of relied on the knowledge and skills of nurse mentors and role models
medication errors, advertised in textbooks, were unavailable in Iran. at the bedside (Dickson and Flynn, 2012).
“We are taught about ideal processes for medication management in Unfinished Learning of Medication Management: Pharmacology in Nursing
theoretical courses in our textbooks. These are very different from our
experiences in clinical placements.” (S5Y3) Practical aspects of medication management were not broached
in the classroom. Students felt they needed additional time in
From fourth year students' perspectives, the staffing pattern in the high-fidelity skills laboratories. In the international literature, the
Iranian healthcare settings was another barrier to safe medication most prevalent cause of students' errors is performance deficits
administration. (Wolf et al., 2006), which relate to practical aspects of medica-
“The nurse lecturer taught me to administer medication to one or two tion management, particularly administration (Gregory et al.,
patients, at maximum. I am not prepared to work as a nurse who 2009).
administers drugs to 10–15 patients at the same time.” (S3Y4) Incorporating experiential learning theories, such as the Kolb's,
into nursing curricula promotes critical thinking. By creating an
Students predicted that once employed, it would be impossible to opportunity for students to reflect on experiences for example by
apply the standard rules of medication management taught in the case study teaching, this promotes acquisition of knowledge from ex-
university. For instance, due to nursing shortages and problems of time perience (Jordan, 1997; Lisko and O’Dell, 2010). This recognises that
management, nurses administered medication hastily and started medi- nurse educators should ensure adequate theoretical knowledge of
cation administration too early. Students were aware that this could affect pharmacology and raise awareness of practical constraints and how
the drugs' plasma concentration, causing either sub-therapeutic or toxic these may contribute to medication errors (Page and McKinney,
concentrations, leading to either therapeutic failure or adverse effects. 2007; Bartley, 2011). While limited evidence exists regarding the ex-
tent to which the current content of undergraduate pharmacology
“It endangers patient safety to administer medications too soon and education prepares nurses for their role in the prevention of errors
hastily, but it is unavoidable because of nursing shortages.” (S5Y4) (Page and McKinney, 2007; Brady et al., 2009), future work should
explore whether the prescribed pre-licensure competencies are
Also, the terminology used by clinical nurses differed from the sci- adequate and appropriate for new graduates' transition to practice
entific terminology taught in the classroom. Jargon, used verbally or (Sherwood, 2011).
in writing, could endanger patient safety, for example by incorrect
drug substitution during medication administration. Drifting Between Being Worried and Being Careful
“The nurse asked me: ‘will you administer K to that patient?’ I pre-
Students' learning in clinical practice was characterised by worry
pared potassium to be injected to the patient. In the middle of my
and anxieties over mistakes. Students' self-confidence appears to be
way to the patient room, I became suspicious that perhaps the nurse
associated with competence in medication management (Sulosaari
meant vitamin K. I rechecked it with the nurse and she confirmed she
et al., 2012). The factors associated with medication competence are
meant vitamin K. I was lucky that I did not administer potassium to
under-explored (Sulosaari et al., 2012), and little is known about mis-
the patient who was suffering from heart disease.” (S2Y4)
takes made by nursing students and any associations with education
programmes (Wolf et al., 2006).
Clinical nurses welcomed the students' partnership only in risk-free
Discussion aspects of medication management and did not allow students to
practise independently. To ensure success in training safe clinicians,
All respondents felt that their education programme was leaving students should be empowered to employ critical thinking skills in
them vulnerable to “drug errors” and cited incidents where patient safety practice and develop the confidence necessary for safe professional
had been jeopardised. practice (Papastrat and Wallace, 2003). A learning climate recognising
438 M. Vaismoradi et al. / Nurse Education Today 34 (2014) 434–440
Table 1
Suggestions for improving the nursing curriculum based on themes and subthemes.
Under-developed caring skills in To consider the interrelationship between theory and practice, teachers should spend time teaching and
medication management applying pharmacology, and include case studies as one component of teaching pharmacology.
To learn the practical aspects of medication management, sufficient curriculum hours to teach and
practice practical medication administration, monitoring and management should be determined.
Revision sessions before clinical placements are required.
Incorporation of opportunities to practise medication administration, management, and monitoring
and patient teaching into clinical placements is advised.
Sufficient curriculum time to teach communication of the medication process to the patient is needed.
Designated role models for safe medication administration are needed in clinical areas.
Unfinished learning of safe Drifting between being Students' self-confidence in medication management should be improved through teaching that mistakes
medication management worried and being careful are unavoidable and mistakes are learning opportunities.
Students' worry and fear of medication process should be reduced by encouraging students to practice
medication administration and take responsibility for this.
Students should be involved and allowed to practice medication administration, management and monitoring
and patient teaching independently with supervision.
Contextualising Theoretical education should be integrated with practice through teaching in simulation labs and in real
pharmacology education healthcare settings.
Nursing textbooks should be compatible with each culture and context.
the value of learning from errors and feedback details of medication 1992) to form the basis of curriculum development and revision.
errors and near misses to both students and lecturers was seen as im- Accordingly, suggestions for improving the nursing curriculum,
portant (Chang and Mark, 2011). based on themes and subthemes developed in this study, are of-
fered in Table 1.
Contextualising Pharmacology Education
Limitations
Conflict of interest
Patient safety is a sensitive research area, which might have dis-
couraged participation and disclosure of errors; however, all those No conflict of interest has been declared by the authors.
approached in this study volunteered for the focus groups. This
study was conducted in one nursing faculty, the largest in Iran. Author contributions
Generalising findings from qualitative work and single site studies
rests on logical or theoretical, rather than statistical, inferences MV was responsible for the study conception and design. MV
(Mitchell, 1983). performed the data collection and analysis. MV, SJ, HT, and TB were
responsible for the drafting of the manuscript. SJ, HT, and TB made
Implications critical revisions to the paper for important intellectual content and
approved the final draft to be submitted and published.
Participants from a single geographical area, even if representa-
tive of that area, cannot be assumed to be representative of the Funding
target population as a whole. However, we feel that these findings
illuminate some of the problems underlying the global issue of This research received no specific grant from any funding agency
medication errors, and have sufficient practical adequacy (Sayer, in the public, commercial, or not-for-profit sectors.
M. Vaismoradi et al. / Nurse Education Today 34 (2014) 434–440 439
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