P 8 Egt
P 8 Egt
IBM
Power Systems
IBM
Note
Before using this information and the product it supports, read the information in “Safety notices” on page v, “Notices” on
page 61, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823.
This edition applies to IBM Power Systems servers that contain the POWER8 processor and to all associated
models.
© Copyright IBM Corporation 2015, 2016.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer . . . . . . . . . 1
Removing and replacing the power supply conduit in the EMX0 PCIe3 expansion drawer . . . . . . . . . 1
Preparing to remove the power supply conduit from the EMX0 PCIe3 expansion drawer . . . . . . . . . 1
Removing the power supply conduit from the EMX0 PCIe3 expansion drawer . . . . . . . . . . . . 1
Replacing the power supply conduit in the EMX0 PCIe3 expansion drawer . . . . . . . . . . . . . 6
Preparing the system for operation after removing and replacing the power supply conduit in the EMX0 PCIe3
expansion drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Privacy policy considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Class A Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Class B Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Terms and conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
iv Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Safety notices
Safety notices may be printed throughout this guide:
v DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to
people.
v CAUTION notices call attention to a situation that is potentially hazardous to people because of some
existing condition.
v Attention notices call attention to the possibility of damage to a program, device, system, or data.
Several countries require the safety information contained in product publications to be presented in their
national languages. If this requirement applies to your country, safety information documentation is
included in the publications package (such as in printed documentation, on DVD, or as part of the
product) shipped with the product. The documentation contains the safety information in your national
language with references to the U.S. English source. Before using a U.S. English publication to install,
operate, or service this product, you must first become familiar with the related safety information
documentation. You should also refer to the safety information documentation any time you do not
clearly understand any safety information in the U.S. English publications.
Replacement or additional copies of safety information documentation can be obtained by calling the IBM
Hotline at 1-800-300-8751.
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.
Laser compliance
Electrical voltage and current from power, telephone, and communication cables are hazardous. To
avoid a shock hazard:
v If IBM supplied the power cord(s), connect power to this unit only with the IBM provided power
cord. Do not use the IBM provided power cord for any other product.
v Do not open or service any power supply assembly.
v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
v The product might be equipped with multiple power cords. To remove all hazardous voltages,
disconnect all power cords.
v Connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet
supplies proper voltage and phase rotation according to the system rating plate.
v Connect any equipment that will be attached to this product to properly wired outlets.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or structural damage.
v Do not attempt to switch on power to the machine until all possible unsafe conditions are
corrected.
v Assume that an electrical safety hazard is present. Perform all continuity, grounding, and power
checks specified during the subsystem installation procedures to ensure that the machine meets
safety requirements.
v Do not continue with the inspection if any unsafe conditions are present.
v Disconnect the attached power cords, telecommunications systems, networks, and modems before
you open the device covers, unless instructed otherwise in the installation and configuration
procedures.
v Connect and disconnect cables as described in the following procedures when installing, moving,
or opening covers on this product or attached devices.
To Disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the signal cables from the connectors.
4. Remove all cables from the devices.
To Connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
Sharp edges, corners and joints may be present in and around the system. Use care when
handling equipment to avoid cuts, scrapes and pinching.
(D005)
DANGER: Observe the following precautions when working on or around your IT rack system:
v Heavy equipment–personal injury or equipment damage might result if mishandled.
v Always lower the leveling pads on the rack cabinet.
v Always install stabilizer brackets on the rack cabinet.
v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices
in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom
of the rack cabinet.
vi Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top of
rack-mounted devices.
v Each rack cabinet might have more than one power cord. Be sure to disconnect all power cords in the
rack cabinet when directed to disconnect power during servicing.
v Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet. Do
not plug a power cord from a device installed in one rack cabinet into a power device installed in a
different rack cabinet.
v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the
system or the devices that attach to the system. It is the responsibility of the customer to ensure that
the outlet is correctly wired and grounded to prevent an electrical shock.
(R001 part 2 of 2):
CAUTION:
v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the
manufacturer's recommended ambient temperature for all your rack-mounted devices.
v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked
or reduced on any side, front, or back of a unit used for air flow through the unit.
v Consideration should be given to the connection of the equipment to the supply circuit so that
overloading of the circuits does not compromise the supply wiring or overcurrent protection. To
provide the correct power connection to a rack, refer to the rating labels located on the equipment in
the rack to determine the total power requirement of the supply circuit.
v (For sliding drawers.) Do not pull out or install any drawer or feature if the rack stabilizer brackets are
not attached to the rack. Do not pull out more than one drawer at a time. The rack might become
unstable if you pull out more than one drawer at a time.
v (For fixed drawers.) This drawer is a fixed drawer and must not be moved for servicing unless specified
by the manufacturer. Attempting to move the drawer partially or completely out of the rack might
cause the rack to become unstable or cause the drawer to fall out of the rack.
(L001)
DANGER: Hazardous voltage, current, or energy levels are present inside any component that has this
label attached. Do not open any cover or barrier that contains this label. (L001)
(L002)
viii Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
DANGER: Rack-mounted devices are not to be used as shelves or work spaces. (L002)
(L003)
or
or
3 4
1 2
or
Safety notices ix
1
2
3
4
or
DANGER: Multiple power cords. The product might be equipped with multiple power cords. To remove
all hazardous voltages, disconnect all power cords. (L003)
(L007)
(L008)
x Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
CAUTION: Hazardous moving parts nearby. (L008)
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class
1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser
product. Consult the label on each part for laser certification numbers and approval information.
CAUTION:
This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive,
DVD-RAM drive, or laser module, which are Class 1 laser products. Note the following information:
v Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
v Use of the controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
(C026)
CAUTION:
Data processing environments can contain equipment transmitting on system links with laser modules
that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical
fiber cable or open receptacle. Although shining light into one end and looking into the other end of
a disconnected optical fiber to verify the continuity of optic fibers many not injure the eye, this
procedure is potentially dangerous. Therefore, verifying the continuity of optical fibers by shining
light into one end and looking at the other end is not recommended. To verify continuity of a fiber
optic cable, use an optical light source and power meter. (C027)
CAUTION:
This product contains a Class 1M laser. Do not view directly with optical instruments. (C028)
CAUTION:
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following
information: laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam. (C030)
CAUTION:
The battery contains lithium. To avoid possible explosion, do not burn or charge the battery.
Do Not:
v ___ Throw or immerse into water
v ___ Heat to more than 100°C (212°F)
v ___ Repair or disassemble
Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local
regulations. In the United States, IBM has a process for the collection of this battery. For information,
call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C003)
Safety notices xi
(C048)
CAUTION regarding IBM provided VENDOR LIFT TOOL:
v Operation of LIFT TOOL by authorized personnel only.
v LIFT TOOL intended for use to assist, lift, install, remove units (load) up into rack elevations. It is
not to be used loaded transporting over major ramps nor as a replacement for such designated tools
like pallet jacks, walkies, fork trucks and such related relocation practices. When this is not
practicable, specially trained persons or services must be used (for instance, riggers or movers).
v Read and completely understand the contents of LIFT TOOL operator's manual before using.
Failure to read, understand, obey safety rules, and follow instructions may result in property
damage and/or personal injury. If there are questions, contact the vendor's service and support.
Local paper manual must remain with machine in provided storage sleeve area. Latest revision
manual available on vendor's web site.
v Test verify stabilizer brake function before each use. Do not over-force moving or rolling the LIFT
TOOL with stabilizer brake engaged.
v Do not move LIFT TOOL while platform is raised, except for minor positioning.
v Do not exceed rated load capacity. See LOAD CAPACITY CHART regarding maximum loads at
center versus edge of extended platform.
v Only raise load if properly centered on platform. Do not place more than 200 lb (91 kg) on edge of
sliding platform shelf also considering the load's center of mass/gravity (CoG).
v Do not corner load the platform tilt riser accessory option. Secure platform riser tilt option to main
shelf in all four (4x) locations with provided hardware only, prior to use. Load objects are designed
to slide on/off smooth platforms without appreciable force, so take care not to push or lean. Keep
riser tilt option flat at all times except for final minor adjustment when needed.
v Do not stand under overhanging load.
v Do not use on uneven surface, incline or decline (major ramps).
v Do not stack loads.
v Do not operate while under the influence of drugs or alcohol.
v Do not support ladder against LIFT TOOL.
v Tipping hazard. Do not push or lean against load with raised platform.
v Do not use as a personnel lifting platform or step. No riders.
v Do not stand on any part of lift. Not a step.
v Do not climb on mast.
v Do not operate a damaged or malfunctioning LIFT TOOL machine.
v Crush and pinch point hazard below platform. Only lower load in areas clear of personnel and
obstructions. Keep hands and feet clear during operation.
v No Forks. Never lift or move bare LIFT TOOL MACHINE with pallet truck, jack or fork lift.
v Mast extends higher than platform. Be aware of ceiling height, cable trays, sprinklers, lights, and
other overhead objects.
v Do not leave LIFT TOOL machine unattended with an elevated load.
v Watch and keep hands, fingers, and clothing clear when equipment is in motion.
v Turn Winch with hand power only. If winch handle cannot be cranked easily with one hand, it is
probably over-loaded. Do not continue to turn winch past top or bottom of platform travel.
Excessive unwinding will detach handle and damage cable. Always hold handle when lowering,
unwinding. Always assure self that winch is holding load before releasing winch handle.
v A winch accident could cause serious injury. Not for moving humans. Make certain clicking sound
is heard as the equipment is being raised. Be sure winch is locked in position before releasing
handle. Read instruction page before operating this winch. Never allow winch to unwind freely.
Freewheeling will cause uneven cable wrapping around winch drum, damage cable, and may cause
serious injury. (C048)
xii Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Power and cabling information for NEBS (Network Equipment-Building System)
GR-1089-CORE
The following comments apply to the IBM servers that have been designated as conforming to NEBS
(Network Equipment-Building System) GR-1089-CORE:
The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed
wiring or cabling only. The intrabuilding ports of this equipment must not be metallically connected to the
interfaces that connect to the OSP (outside plant) or its wiring. These interfaces are designed for use as
intrabuilding interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation
from the exposed OSP cabling. The addition of primary protectors is not sufficient protection to connect
these interfaces metallically to OSP wiring.
Note: All Ethernet cables must be shielded and grounded at both ends.
The ac-powered system does not require the use of an external surge protection device (SPD).
The dc-powered system employs an isolated DC return (DC-I) design. The DC battery return terminal
shall not be connected to the chassis or frame ground.
The dc-powered system is intended to be installed in a common bonding network (CBN) as described in
GR-1089-CORE.
The following procedures describe the removal and replacement of the power supply conduit. Replacing
this field-replaceable unit (FRU) must be completed by an authorized service representative.
Removing and replacing the power supply conduit in the EMX0 PCIe3
expansion drawer
Learn how to remove and replace the power supply conduit in the EMX0 PCIe3 expansion drawer.
If your system is managed by the Hardware Management Console (HMC), use the HMC to repair a part
in the system. For instructions, see “Repairing a part by using the HMC” on page 25.
If you do not have an HMC, complete the following steps to remove and replace the power supply
conduit:
1. “Preparing to remove the power supply conduit from the EMX0 PCIe3 expansion drawer”
2. “Removing the power supply conduit from the EMX0 PCIe3 expansion drawer”
3. “Replacing the power supply conduit in the EMX0 PCIe3 expansion drawer” on page 6
4. “Preparing the system for operation after removing and replacing the power supply conduit in the
EMX0 PCIe3 expansion drawer” on page 10
Preparing to remove the power supply conduit from the EMX0 PCIe3
expansion drawer
To prepare the system to remove and replace the power supply conduit in an EMX0 PCIe3 expansion
drawer, complete the steps in this procedure.
Procedure
1. Identify the system that you are working on. For instructions, see Enabling enclosure or server
indicators with the ASMI.
2. Complete the prerequisite tasks. For instructions, see “Before you begin” on page 13.
3. Stop the system and the EMX0 PCIe3 expansion drawer. When you stop the system, the EMX0 PCIe3
expansion drawer powers off automatically. For instructions, see “Stopping a system or logical
partition” on page 21.
Removing the power supply conduit from the EMX0 PCIe3 expansion
drawer
To remove the power supply conduit from the EMX0 PCIe3 expansion drawer, complete the following
steps in this procedure.
Procedure
1. Complete the following steps at the rear of the EMX0 PCIe3 expansion drawer.
a. Attach the wrist strap. Plug the wrist strap into the electrostatic discharge (ESD) jack located at the
rear of the system. See Figure 1 on page 2.
P8EGT505-0
Attention:
v Attach an electrostatic discharge (ESD) wrist strap to an unpainted metal surface of your
hardware to prevent the electrostatic discharge from damaging your hardware.
v When using an ESD wrist strap, follow all electrical safety procedures. An ESD wrist strap is
used for static control. It does not increase or decrease your risk of receiving electric shock
when using or working on electrical equipment.
v If you do not have an ESD wrist strap, just prior to removing the product from ESD packaging
and installing or replacing hardware, touch an unpainted metal surface of the system for a
minimum of 5 seconds.
b. At the rear of the EMX0 PCIe3 expansion drawer, put the cable management bracket in the service
position. See Figure 2 on page 3.
c. Pull out the quarter-turn fasteners (B) and turn them to disengage them while you lift the cable
management bracket (A) to its raised position (1).
d. Turn the quarter-turn fasteners (B) to engage and lock the bracket into position.
2 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
1
2
B
P8EH4507-2
e. Disconnect the power cables that are plugged into the rear of the power supply conduit.
f. Remove the screw (A) that is shown in Figure 3 by using a #1 Phillips screwdriver. If necessary,
label and disconnect cables to provide access to the screw.
A
P8EGT507-0
Figure 3. Removing a screw from the side of the EMX0 PCIe3 expansion drawer
P8EGT509-0
2. Complete the following steps at the front of the EMX0 PCIe3 expansion drawer.
a. Remove the front cover (A) from the EMX0 PCIe3 expansion drawer by removing the screws (B),
then pull off the cover by using your fingers. See Figure 5.
A
P8EGT510-0
4 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
b. Attach the wrist strap. Your system has an ESD jack. Plug the wrist strap into the ESD jack that is
located at the front of the system. See Figure 6.
A P8EGT504-0
c. Disconnect the power supply conduit cables from the power supplies located on the front of the
EMX0 PCIe3 expansion drawer. Twist the power cables and position them so that the connectors
face up and the upper cable is resting on top of the lower cable as shown in Figure 7 on page 6.
Positioning the cables as shown, helps the removal of the power supply conduit. Push the cables
into the channel as far as possible.
Note: Do not remove the rubberband from the replacement FRU to aid in the removal of the
power supply conduit. The rubberband on the replacement FRU is needed for the successful
installation of the power supply conduit.
3. Complete the following step at the rear of the EMX0 PCIe3 expansion drawer.
a. Pull the power supply conduit out from the rear of the EMX0 PCIe3 expansion drawer as shown
in Figure 8. Apply slight force with your hand to the cable management bracket to allow the
power supply conduit to slide past the bracket during removal.
P8EGT501-1
A
P8EGT505-0
Attention:
v Attach an electrostatic discharge (ESD) wrist strap to an unpainted metal surface of your
hardware to prevent the electrostatic discharge from damaging your hardware.
v When using an ESD wrist strap, follow all electrical safety procedures. An ESD wrist strap is
used for static control. It does not increase or decrease your risk of receiving electric shock
when using or working on electrical equipment.
v If you do not have an ESD wrist strap, just prior to removing the product from ESD packaging
and installing or replacing hardware, touch an unpainted metal surface of the system for a
minimum of 5 seconds.
b. Leave the rubber band on the new power supply conduit cables during installation until directed
to remove them. The power supply conduit is installed with the power cables positioned facing
down as shown in Figure 10 on page 8.
c. Slide the power supply conduit into the rear of the EMX0 PCIe3 expansion drawer and tighten the
retaining screw as show in Figure 10 on page 8. Apply slight force with your hand to the cable
management bracket to allow the power supply conduit to slide past the bracket during
replacement.
Note: Ensure that the power supply conduit cables do not get caught on the top edge of the
channel during installation as shown in Figure 11.
P8EGT506-1
Figure 11. Ensuring cables clear the top edge of the EMX0 PCIe3 expansion drawer channel
d. Install and tighten the screw in the EMX0 PCIe3 expansion drawer that was removed earlier by
using a #1 Phillips screwdriver, as shown in Figure 12 on page 9. Reconnect any cables that were
disconnected earlier for easy access to the screw.
8 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
A
P8EGT508-0
Figure 12. Replacing screw on the side of the EMX0 PCIe3 expansion drawer
e. Plug the power cables into the rear of the power supply conduit.
f. Put the cable management bracket in the operating position. See Figure 13.
g. Pull the quarter-turn fasteners (B) out and turn them to disengage them while moving the cable
management bracket (A) to its lower position (2).
h. Turn the quarter-turn fasteners (B) to engage and lock the bracket into position.
1
2
B
A
P8EH4508-2
Figure 13. Placing the cable management bracket in the operating position
A
P8EGT504-0
Figure 14. Attaching the wrist strap to the front ESD jack
b. At the front of the EMX0 PCIe3 expansion drawer, remove the rubber band from the power
supply conduit cables and plug the cables into the power supplies.
Preparing the system for operation after removing and replacing the
power supply conduit in the EMX0 PCIe3 expansion drawer
To prepare the system for operation after removing and replacing the power supply conduit in the EMX0
PCIe3 expansion drawer, complete the steps in this procedure.
Procedure
1. Ensure the power input LED (A) on the power supplies is on. See Figure 15 on page 11.
10 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
A B
P8ECR700-0
Figure 15. Verifying the power supply LEDs are on
2. Replace the front cover (A) by pressing the cover onto the locating pins (B). If the cover had screws
(C) when the cover was removed, secure the cover with the screws. See Figure 16.
A
P8EGT511-0
Note: You might need to remove the service information card before you replace the cover. Then,
after the cover is on you can reinsert the service information card.
3. Start the system and the EMX0 PCIe3 expansion drawer. When you start the system, the EMX0 PCIe3
expansion drawer powers on automatically. For instructions, see “Starting the system or logical
partition” on page 17.
12 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Common procedures for removing or replacing the power
supply conduit
This section contains all the common procedures that are related to installing, removing, and replacing
features.
These precautions are intended to create a safe environment to service your system and do not provide
steps for servicing your system. The installation, removal, and replacement procedures provide the
step-by-step processes required to service your system.
Electrical voltage and current from power, telephone, and communication cables are hazardous. To
avoid a shock hazard:
v If IBM supplied the power cord(s), connect power to this unit only with the IBM provided power
cord. Do not use the IBM provided power cord for any other product.
v Do not open or service any power supply assembly.
v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
v The product might be equipped with multiple power cords. To remove all hazardous voltages,
disconnect all power cords.
v Connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet
supplies proper voltage and phase rotation according to the system rating plate.
v Connect any equipment that will be attached to this product to properly wired outlets.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or structural damage.
v Do not attempt to switch on power to the machine until all possible unsafe conditions are
corrected.
v Assume that an electrical safety hazard is present. Perform all continuity, grounding, and power
checks specified during the subsystem installation procedures to ensure that the machine meets
safety requirements.
v Do not continue with the inspection if any unsafe conditions are present.
v Disconnect the attached power cords, telecommunications systems, networks, and modems before
you open the device covers, unless instructed otherwise in the installation and configuration
procedures.
v Connect and disconnect cables as described in the following procedures when installing, moving,
or opening covers on this product or attached devices.
To Disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the signal cables from the connectors.
4. Remove all cables from the devices.
To Connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
Sharp edges, corners and joints may be present in and around the system. Use care when
handling equipment to avoid cuts, scrapes and pinching.
(D005)
DANGER: Observe the following precautions when working on or around your IT rack system:
v Heavy equipment–personal injury or equipment damage might result if mishandled.
v Always lower the leveling pads on the rack cabinet.
v Always install stabilizer brackets on the rack cabinet.
v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices
in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom
of the rack cabinet.
14 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top of
rack-mounted devices.
v Each rack cabinet might have more than one power cord. Be sure to disconnect all power cords in the
rack cabinet when directed to disconnect power during servicing.
v Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet. Do
not plug a power cord from a device installed in one rack cabinet into a power device installed in a
different rack cabinet.
v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the
system or the devices that attach to the system. It is the responsibility of the customer to ensure that
the outlet is correctly wired and grounded to prevent an electrical shock.
(R001 part 2 of 2):
CAUTION:
v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the
manufacturer's recommended ambient temperature for all your rack-mounted devices.
v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked
or reduced on any side, front, or back of a unit used for air flow through the unit.
v Consideration should be given to the connection of the equipment to the supply circuit so that
overloading of the circuits does not compromise the supply wiring or overcurrent protection. To
provide the correct power connection to a rack, refer to the rating labels located on the equipment in
the rack to determine the total power requirement of the supply circuit.
v (For sliding drawers.) Do not pull out or install any drawer or feature if the rack stabilizer brackets are
not attached to the rack. Do not pull out more than one drawer at a time. The rack might become
unstable if you pull out more than one drawer at a time.
v (For fixed drawers.) This drawer is a fixed drawer and must not be moved for servicing unless specified
by the manufacturer. Attempting to move the drawer partially or completely out of the rack might
cause the rack to become unstable or cause the drawer to fall out of the rack.
Use Figure 17 with the control panel LED descriptions to understand the system status that is indicated
by the control panel.
A B C D E
Front View
Top View
G
P8HB5500-1
H I J
Figure 17. Control panel LEDs
16 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v A: Power-on button
– A constant light indicates full system power to the unit.
– A flashing light indicates standby power to the unit.
– There is approximately a 30-second transition period from the time the power-on button is pressed
to when the power LED goes from flashing to solid. During the transition period, the LED might
flash faster.
v B: Enclosure identify light
– A constant light indicates the identify state, which is used to identify a part.
– No light indicates that the system is operating normally.
v C: Check log light
– No light indicates that the system is operating normally.
– Light on indicates that the system requires attention.
v D: Enclosure fault light
– A constant light indicates a fault in the system unit.
– No light indicates that the system is operating normally.
v E: Eject button
v F: Function/Data display
v G: Pinhole reset button
v H: Decrement button
v I: Enter button
v J: Increment button
To perform this operation, you must have one of the following authority levels:
v Administrator
v Authorized service provider
To enable the enclosure or server indicator states, complete the following steps:
1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.
2. In the navigation area, expand System Configuration > Service Indicators > Enclosure Indicators. A
list of enclosures is displayed.
3. Select the enclosure and click Continue. A list of location codes is displayed. Alternatively, you can
click Indicators by Location Code and type the location code in the Location code field.
4. In the Identify indicator status field, select Identify.
5. To save the changes made to the state of an indicator, click Save settings.
To start a system by using the control panel, complete the following steps:
1. Open the front rack door, if necessary.
2. Before you press the power button on the control panel, ensure that power is connected to the system
unit as follows:
v All system power cables are connected to a power source.
v The power LED, as shown in the following figure, is slowly flashing.
v The top of the display, as shown in the following figure, shows 01 V=F.
3. Press the power button (A), as shown in the following figure, on the control panel.
A B C D E
Front View
Top View
G
P8HB5500-1
H I J
Figure 18. Control panel
v A: Power-on button
– A constant light indicates full system power to the unit.
– A flashing light indicates standby power to the unit.
– There is approximately a 30-second transition period from the time the power-on button is
pressed to when the power LED goes from flashing to solid. During the transition period, the
LED might flash faster.
v B: Enclosure identify light
– A constant light indicates the identify state, which is used to identify a part.
– No light indicates that the system is operating normally.
v C: System information light
– No light indicates that the system is operating normally.
– Light on indicates that the system requires attention.
v D: Enclosure fault roll-up light
18 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
– A constant light indicates a fault in the enclosure.
– No light indicates that the system is operating normally.
v E: Eject button
v F: Function/Data display
v G: Pinhole reset button
v H: Decrement button
v I: Enter button
v J: Increment button
4. Observe the following aspects after pressing the power button:
v The power-on light begins to flash faster.
v The system cooling fans are activated after approximately 30 seconds and begin to accelerate to
operating speed.
v Progress indicators, also referred to as checkpoints, appear on the control panel display while the
system is being started. The power-on light on the control panel stops flashing and remains on,
indicating that the system power is on.
Tip: If pressing the power button does not start the system, then contact your next level of support or
your service provider.
Starting a system or logical partition by using the HMC Classic or HMC Enhanced
interface
Learn how to start a system or logical partition by using the HMC Classic or HMC Enhanced interface.
To start the system by using the HMC Classic or HMC Enhanced interface, complete the following steps:
1. Verify that the logical partition start policy is set to User-Initiated by completing the following steps:
a. In the navigation area, expand Systems Management > Servers.
b. In the content pane, select the managed system.
c. In the Tasks area, click Properties.
d. Click the Power-On Parameters tab. Ensure that the Partition start policy field is set to
User-Initiated.
2. Power on the managed system by completing the following steps:
a. In the navigation area, expand Systems Management > Servers.
b. In the content pane, select the managed system.
c. Click Operations > Power on.
d. Select the power-on option and click OK.
To start a system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC
Enhanced+ interface, complete the following steps:
1. To power on the managed system, complete the following steps:
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Select the system that you want to power on.
c. In the content pane, click Actions > View All Actions > Power On.
d. Click OK.
2. To activate a logical partition, complete the following steps:
a. In the navigation area, click the Resources icon , and then click All Partitions.
b. Click the logical partition name that you want to activate.
c. In the navigation area, click Partition Actions > Operations > Activate.
d. Click OK.
3. To activate a logical partition for a specific system, complete the following steps:
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Click the system name in which you want to activate the logical partition.
c. In the navigation area, click Partitions > View Partitions.
d. Select logical partitions that you want to activate.
e. In the content pane, click Actions > Activate.
f. Click OK.
4. To verify that the logical partition start policy is set to User-Initiated, complete the following steps:
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Click the system name to view details.
c. In the navigation area, click Properties > Other Properties.
d. Click the Power-On Parameters tab. Ensure that the Partition start policy field is set to
User-Initiated.
To start an IBM PowerKVM system, run the ipmitool -I lanplus -H FSP IP -P ipmipassword chassis
power on command from a remote system.
20 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Stopping a system or logical partition
Learn how to stop a system or logical partition as a part of a system upgrade or service action.
Attention: Using either the power-on button on the control panel or entering commands at the
Hardware Management Console (HMC) to stop the system can cause unpredictable results in the data
files. Also, the next time you start the system, it might take longer if all applications are not ended before
stopping the system.
The following procedure describes how to stop a system that is not managed by the HMC.
1. Log in to the host partition as a user with the authority to run the shutdown or pwrdwnsys (Power
Down System) command.
2. At the command line, enter one of the following commands:
v If your system is running the AIX® operating system, type shutdown.
v If your system is running the Linux operating system, type shutdown -h now.
v If your system is running the IBM i operating system, type PWRDWNSYS. If your system is partitioned,
use the PWRDWNSYS command to power down each of the secondary partitions. Then, use the
PWRDWNSYS command to power down the primary partition.
The command stops the operating system. The system power turns off, the power-on light begins to
slowly flash, and the system goes into a standby state.
3. Record the IPL type and the IPL mode from the control panel display to help you return the system
to this state when the installation or replacement procedure is completed.
4. Set the power switches of any devices that are connected to the system to off.
By default, the managed system is set to power off automatically when you shut down the last running
logical partition on the managed system. If you set the managed system properties on the HMC so that
the managed system does not power off automatically, you must use this procedure to power off your
managed system.
Attention: Ensure that you shut down the running logical partitions on the managed system before you
power off the managed system. Powering off the managed system without shutting down the logical
partitions first causes the logical partitions to shut down abnormally and can cause data loss. If you use a
Virtual I/O Server (VIOS) logical partition, ensure that all clients are shut down or that the clients have
access to their devices by using an alternative method.
To power off a managed system, you must be a member of one of the following roles:
v Super administrator
v Service representative
v Operator
v Product engineer
Note: If you are a product engineer, verify that the customer has shut down all active partitions and
has powered off the managed system. Continue with the procedure only after the status of the server
changes to Power Off.
To stop the system or logical partition by using the HMC Classic or HMC Enhanced interface, complete
the following steps:
1. In the navigation area, click Systems Management > Servers.
2. In the content pane, select the managed system.
3. In the Tasks area, click Operations > Power Off.
4. Select the appropriate power-off mode and click OK.
Related information:
Shutting down and restarting logical partitions
Stopping a system by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC
Enhanced+ interface
Learn how to stop a system by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+
interface.
To stop the system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC
Enhanced+ interface, complete the following steps:
1. You must deactivate all the active logical partitions before powering off the system. To deactivate
logical partitions for a specific system, complete the following steps:
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Click the system name for which you want to deactivate partitions.
c. In the navigation area, click Partitions > View Partitions.
d. Select the logical partitions that you want to deactivate.
22 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
e. In the content pane, click Actions > Deactivate.
f. Click OK.
2. To power off the system, complete the following steps:
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Select the system that you want to power off.
c. In the content pane, click Actions > View All Actions > Power Off.
d. Click OK.
Note:
Type virsh list to verify whether all the guests are powered off. If any guest is not powered off,
type virsh destroy domain name or type virsh destroy domain ID to power off the guest.
3. Run the ipmitool -I lanplus -H FSP IP -P ipmipassword chassis power off command from a remote
system.
To install a feature or part into a system or an expansion unit by using the HMC, complete the following
steps:
1. Choose one of the following navigation options depending on the interface type of the Hardware
Management Console (HMC):
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
a. In the navigation area, expand Systems Management > Servers.
b. Select the managed system for which you want to install a part.
Note: If your part is in a miscellaneous equipment specification (MES), continue with step 1c. If
your part is contained in the install that is done by the system services representative (SSR) or
in a ship group, go to step 1h on page 24.
c. In the Tasks area, expand Serviceability > Hardware > MES Tasks > Open MES.
d. Click Add MES Order Number.
e. Enter the number, and click OK.
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Click the system name for which you want to install the part.
c. In the navigation area, click Serviceability.
2. In the Serviceability window, click Add FRU (field replaceable unit).
3. In the Add/Install/Remove Hardware-Add FRU, Select FRU Type window, select the system or
enclosure into which you are installing the feature.
4. Select the type of feature you are installing, and click Next.
5. Select the location code where you will install the feature, and click Add.
6. After the part is listed in the Pending Actions section, click Launch Procedure and follow the
instructions to install the feature.
Note: The HMC might open external instructions for installing the feature. If so, follow those
instructions to install the feature.
To remove a part in a system or an expansion unit by using the HMC, complete the following steps:
1. Choose one of the following navigation options depending on the interface type of the HMC:
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
a. In the navigation area, expand Systems Management > Servers.
b. Select the managed system from which you are removing a part.
c. In the Tasks area, expand Serviceability > Hardware > MES Tasks > Remove FRU.
v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,
complete the following steps:
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Click the system name for which you want to remove a part.
c. In the navigation area, click Serviceability.
d. In the Serviceability window, click Remove FRU.
2. In the Add/Install/Remove Hardware - Remove FRU, Select FRU Type window, select the system or
enclosure from which you are removing the part.
3. Select the type of part that you are removing, and click Next.
4. Select the location of the part that you are removing, and click Add.
5. After the part is listed in the Pending Actions section, click Launch Procedure and follow the
instructions to remove the part.
Note: The HMC might display the IBM Knowledge Center instructions for removing the part. If so,
follow those instructions to remove the part.
24 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Repairing a part by using the HMC
You can use the Hardware Management Console (HMC) to complete many service actions, including
repairing a field-replaceable unit (FRU) or part.
1. Choose one of the following navigation options depending on the interface type of the Hardware
Management Console (HMC):
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
a. In the navigation area, expand Systems Management > Servers.
b. Select the managed system for which you want to repair a part.
c. In the Tasks area, expand Serviceability > Manage Serviceable Events.
v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,
complete the following step:
a. In the navigation area, click the Resources icon , and then click All Systems.
b. Click the system name for which you want to remove a part.
c. In the navigation area, click Serviceability.
d. In the Serviceability window, click Serviceable Events Manager.
Note: You can also access Serviceable Events Manager option from the Actions list after selecting
the system.
2. In the Manage Serviceable Events window, specify the event criteria, error criteria, and FRU criteria. If
you do not want the results to be filtered, select ALL.
3. Click OK. The Manage Serviceable Events - Serviceable Event Overview window displays all of the
events that match your criteria. The information that is displayed in the compact table view includes
the following details:
v Problem number
v PMH number
v Reference code - click the Reference code to display a description of the problem reported and
actions that can be taken to fix the problem.
v Status of the problem
v Last reported time of the problem
v Failing MTMS of the problem
Note: The full table view includes more detailed information, including reporting MTMS, first
reported time, and serviceable event text.
4. Select a serviceable event and use the Selected drop-down menu to select Repair.
5. Follow the instructions to repair the part.
Note: The HMC might open IBM Knowledge Center instructions for repairing the part. If so, follow
those instructions to repair the part.
If you installed feature or replaced a part, you might want to use the tools in the AIX operating system to
verify that the feature or part is recognized by the system or logical partition.
To verify the installed feature by using the AIX operating system, complete the following steps:
1. Log in as root user.
2. At the command line, type diag and press Enter.
3. Select Advanced Diagnostics Routines and press Enter.
4. From the Diagnostic Mode Selection menu, select System Verification and press Enter.
5. When the Advanced Diagnostic Selection menu appears, select one of the following options:
v To test a single resource, select the resource that you installed from the list of resources and press
Enter.
v To test all the resources available to the operating system, select All Resources and press Enter.
6. Select Commit, and wait until the diagnostic programs run to completion, responding to any prompts
that appear.
7. Did the diagnostics run to completion and display the message No trouble was found?
v No: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter
or cable connection. Review the installation procedures to ensure that the new feature is installed
correctly. If you cannot correct the problem, collect all SRNs or any other reference code
information that you see. If the system is running in logical partitioning (LPAR) mode, note the
logical partition in which you installed the feature. Contact your service provider for assistance.
v Yes: The new device is installed correctly. Exit the diagnostic programs and return the system to
normal operations.
If you replaced a part, you might want to use the tools in the AIX operating system to verify that the part
is recognized by the system or logical partition.
26 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v No: If a service request number (SRN) or other reference code is displayed, suspect a loose
adapter or cable connection. Review the procedures for the part that you replaced to ensure that
the new part is installed correctly. If you cannot correct the problem, collect all SRNs or any other
reference code information that you see. If the system does not start or you have no login prompt,
see: Problems with loading and starting the operating system.
If the system is partitioned, note the logical partition in which you replaced the part. Contact your
service provider for assistance.
v Yes: Go to step 4.
4. At the command prompt, type diag —a and press Enter to check for missing resources. If you see a
command prompt, go to step 5.
If the Diagnostic selection menu is shown with M appearing next to any resource, follow these
steps:
a. Select the resource and press Enter.
b. Select Commit.
c. Follow any instructions that are shown.
d. If the Do you want to review the previously displayed error? message is shown, select Yes and press
Enter.
e. If an SRN is shown, suspect a loose card or connection. If no obvious problem is shown, record
the SRN and contact your service provider for assistance.
f. If no SRN is shown, go to step 5.
5. Test the part by doing the following steps:
a. At the command line, type diag and press Enter.
b. From the Function Selection menu, select Advanced Diagnostics Routines and press Enter.
c. From the Diagnostic Mode Selection menu, select System Verification and press Enter.
d. Select All Resources, or select the diagnostics for the individual part to test only the part you
replaced and any devices that are attached to the part you replaced and press Enter.
Did the Resource Repair Action menu appear?
No: Go to step 6.
Yes: Go to step 7.
6. Did the Testing Complete, No trouble was found message appear?
v No: There is still a problem. Contact your service provider. This ends the procedure.
v Yes: Select Log Repair Action, if not previously logged, from the Task Selection menu to update
the AIX error log. If the repair action was reseating a cable or adapter, select the resource
associated with that repair action. If the resource associated with your action is not displayed on
the resource list, select sysplanar0 and press Enter.
Tip: This action changes the indicator light for the part from the fault state to the normal state.
Go to step 9 on page 28.
7. Select the resource for the replaced part from the Resource Repair Action menu. When a test is run
on a resource in system verification mode, and that resource has an entry in the AIX error log, if the
test on the resource was successful, the Resource Repair Action menu appears. Complete the
following steps to update the AIX error log to indicate that a system-detectable part has been
replaced.
Note: On systems with an indicator light for the failing part, this action changes the indicator light
to the normal state.
a. Select the resource that has been replaced from the Resource Repair Action menu. If the repair
action was reseating a cable or adapter, select the resource associated with that repair action. If
the resource associated with your action does not appear on the resource list, select sysplanar0
and press Enter.
Note: This action changes the indicator light for the part from the fault state to the normal state.
a. From the Resource Repair Action menu, select the parent or child of the resource that has been
replaced. If the repair action was to reseat a cable or adapter, select the resource associated with
that repair action. If the resource associated with your action does not appear on the resource list,
select sysplanar0 and press Enter.
b. Select Commit after you make your selections.
c. If the No Trouble Found display appears, go to step 9.
9. If you changed the service processor or network settings, as instructed in previous procedures,
restore the settings to the values they had prior to servicing the system.
10. Did you do any hot-plug procedures before doing this procedure?
No: Go to step 11.
Yes: Go to step 12.
11. Start the operating system, with the system or logical partition in normal mode. Were you able to
start the operating system?
No: Contact your service provider. This ends the procedure.
Yes: Go to step 12.
12. Are the indicator lights still on?
v No. This ends the procedure.
v Yes. Turn off the lights. See the following for instructions: Changing service indicators
(http://www.ibm.com/support/knowledgecenter/POWER8/p8hby/serviceindicators.htm).
Note: If you cannot get to the System Service Tools display, use function 21 from the control panel.
Alternatively, if the system is managed by Hardware Management Console (HMC), use the Service
Focal Point Utilities to get to the Dedicated Service Tools (DST) display.
4. Type your service tools user ID and service tools password on the System Service Tools (SST) Sign On
display and press Enter.
28 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
7. Select Logical hardware resources (buses, IOPs, controllers) from the Hardware Service Manager
display and press Enter. This option allows you to display and work with logical resources. Logical
hardware resources are the functional resources of the system used by the operating system.
With the Logical Hardware Resources display, you can show logical hardware resource status or
information, and associated packaging hardware resources. Use the online Help information to better
understand specific functions, fields, or symbols.
To verify the newly installed or replaced part, continue with “Verifying an installed part by using
stand-alone diagnostics.”
You access these diagnostics from a CD-ROM or from the Network Installation Management (NIM)
server. This procedure describes how to use the diagnostics from a CD-ROM. For information on running
diagnostics from the NIM server, see Running stand-alone diagnostics from a Network Installation
Management server.
Note: If you received an SRN or any other reference code when you attempted to start the system,
contact your service provider for assistance.
8. If the terminal type is requested, select the Initialize Terminal option on the Function Selection
menu to initialize the operating system.
9. From the Function Selection menu, select Advanced Diagnostics Routines and press Enter.
10. From the Diagnostic Mode Selection menu, select System Verification and press Enter.
11. When the Advanced Diagnostic Selection menu appears, select All Resources, or test only the part
you replaced, and any devices that are attached to the part you replaced, by selecting the diagnostics
for the individual part and press Enter.
12. Did the Testing Complete, No trouble was found message appear?
v No: There is still a problem. Contact your service provider.
v Yes: Go to step 13.
13. If you changed the service processor or network settings, as instructed in previous procedures,
restore the settings to the value they had prior to servicing the system.
14. If the indicator lights are still on, follow these steps:
a. Select Identify and Attention Indicators from the Task Selection menu to turn off the system
attention and indicator lights and press Enter.
b. Select Set System Attention Indicator to NORMAL and press Enter.
c. Select Set All Identify Indicators to NORMAL and press Enter.
d. Choose Commit.
Note: This changes the system attention and identify indicators from the Fault state to the Normal
state.
e. Exit to the command line.
You can verify the operation of an installed part by using the VIOS.
30 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v No: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter
or cable connection. Review the installation procedures to ensure that the new part is installed
correctly. If you cannot correct the problem, collect all SRNs or any other reference code
information that you see. If the system is running in LPAR mode, note the logical partition in
which you installed the part. Contact your service provider for assistance.
v Yes: The new device is installed correctly. Exit the diagnostic programs and return the system to
normal operations.
You can verify the operation of a replacement part by using the VIOS.
Tip: This action changes the indicator light for the part from the fault state to the normal state.
Go to step 9.
7. Select the resource for the replaced part from the Resource Repair Action menu. When a test is run
on a resource in system verification mode, and that resource has an entry in the error log, if the test
on the resource was successful, the Resource Repair Action menu appears. Complete the following
steps to update the error log to indicate that a system-detectable part has been replaced. On systems
with a indicator light for the failing part, this changes the indicator light to the normal state.
a. Select the resource that has been replaced from the Resource Repair Action menu. If the repair
action was reseating a cable or adapter, select the resource associated with that repair action. If
the resource associated with your action does not appear on the Resource List, select sysplanar0.
Press Enter.
b. Select Commit after you make your selections. Did another Resource Repair Action display
appear?
v No: If the No Trouble Found display appears, go to step 9.
v Yes: Go to step 8.
8. Select the parent or child of the resource for the replaced part from the Resource Repair Action
menu if necessary. When a test is run on a resource in system verification mode, and that resource
has an entry in the error log, if the test on the resource was successful, the Resource Repair Action
menu appears. Complete the following steps to update the error log to indicate that a
system-detectable part has been replaced. This changes the indicator light for the part from the fault
state to the normal state.
a. From the Resource Repair Action menu, select the parent or child of the resource that has been
replaced. If the repair action was to reseat a cable or adapter, select the resource associated with
that repair action. If the resource associated with your action does not appear on the Resource
List, select sysplanar0. Press Enter.
b. Select Commit after you make your selections.
a. If the No Trouble Found display appears, go to step 9.
9. If you changed the service processor or network settings, as instructed in previous procedures,
restore the settings to the values they had prior to servicing the system.
10. Did you do any hot-plug procedures before doing this procedure?
v No: Go to step 11.
v Yes: Go to step 12.
11. Start the operating system, with the system or logical partition in normal mode. Were you able to
start the operating system?
v No: Contact your service provider. This ends the procedure.
v Yes: Go to step 12.
12. Are the indicator lights still on?
v No: This ends the procedure.
v Yes. Turn off the lights. For instructions, see Changing service indicators.
32 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Verifying the installed part by using the HMC
If you have installed or replaced a part, use the Hardware Management Console (HMC) to update your
HMC records after you have completed a service action on your server. If you have reference codes,
symptoms, or location codes that you used during the service action, locate the records for use during
this procedure.
To view serviceable events and other information about the events, you must be a member of one of the
following roles:
v Super administrator
v Service representative
v Operator
v Product engineer
v Viewer
navigation area, click the Serviceability icon , and then click Serviceable Events
Manager.
2. Select the criteria for the serviceable events that you want to view, and click OK. The Serviceable
Event Overview window opens. The list shows all serviceable events that match your selection
criteria. You can use the menu options to complete actions on the serviceable events.
3. Select a line in the Serviceable Event Overview window, and select Selected > View Details. The
Serviceable Event Details window opens, showing detailed information about the serviceable event.
The upper table shows information, such as problem number and reference code. The lower table
shows the field replaceable units (FRUs) associated with this event.
4. Select the error for which you want to view comments and history, and follow these steps:
a. Click Actions > View Comments.
b. When you are finished viewing the comments, click Close.
c. Click Actions > View Service History. The Service History window opens, showing service
history that is associated with the selected error.
d. When you are finished viewing the service history, click Close.
5. When you are finished, click Cancel twice to close the Serviceable Event Details window and the
Serviceable Event Overview window.
Verifying a repair
Use these procedures to verify hardware operation after making repairs to the system.
v If the original problem was that an enclosure would not power on and you have another FRU to replace, locate
and replace the next field-replaceable unit (FRU).
v If the next FRU in the FRU list is an isolation procedure, perform the isolation procedure.
v If the original problem was that an enclosure would not power on and you have an isolation procedure to
complete, perform the isolation procedure.
v If the original problem was that an enclosure would not power on and there are no more FRUs or isolation
procedures in the FRU list, contact your next level of support.
v If you have a new problem, perform problem analysis and repair the new problem.
34 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Did the operating system load successfully?
Yes: Go to step 5.
No: Continue with the next step.
v If the original problem was a failing disk drive that contained the operating system software, go to step 5.
v If the original problem was that the operating system would not load and you have another FRU to replace, go to
your FRU locations section to locate the next FRU.
v If the next FRU in the FRU list is an isolation procedure, perform the isolation procedure.
v If the original problem was that the operating system would not load and you have an isolation procedure to
complete, perform the isolation procedure.
v If the original problem was that the operating system would not load and there are no more FRUs or isolation
procedures in the FRU list, contact your next level of support.
v If you have a new problem, perform problem analysis and repair the new problem.
Use this maintenance analysis procedure (MAP) to check out the server after a repair is completed.
1. Did you replace a disk drive in the root volume group?
No Go to step 3.
Yes Continue with the next step.
2. Run stand-alone diagnostics either from a CD or from a Network Installation Management (NIM)
server.
Did you encounter any problems?
No Reinstall the operating system and continue with step 5 on page 36.
Yes If the original problem still exists, replace the field-replaceable unit (FRU) or perform the
isolation procedure that is next in the FRU list. If you have reached the end of the FRU list,
contact your next level of support.
If a new problem has occurred, go to Beginning problem analysis.
3. Did you replace a FRU with the power turned on and concurrently with system operations?
No Go to step 5 on page 36.
Yes Continue with the next step.
4. Did you use an AIX diagnostics service aid hot-swap operation to change the FRU?
No Go to step 7 on page 36.
Yes Go to step 6 on page 36.
Note: If the check log indicator is on, this action will set it back to the normal state.
Go to step 11 on page 37.
9. When a test is run on a resource in system verification mode, that resource has an entry in the AIX
error log. If the test on that resource was successful, the Resource Repair Action menu is displayed.
After replacing a FRU, you must select the resource for that FRU from the Resource Repair Action
menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.
36 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Note: If the check log indicator is on, this action will set it back to the normal state.
Perform the following steps:
a. Select the resource that has been replaced from the Resource Repair Action menu. If the repair
action was reseating a cable or adapter, select the resource associated with that repair action. If
the resource associated with your action is not displayed on the resource list, select sysplanar0.
b. Press Commit after you make your selections.
Did another Resource Repair Action (801015) display?
No If the No Trouble Found menu displays, go to step 11.
Yes Continue with the next step.
10. The parent or child of the resource you just replaced might also require that you run the Resource
Repair Action service aid on it.
When a test is run on a resource in system verification mode, that resource has an entry in the AIX
error log. If the test on the resource was successful, the Resource Repair Action menu displays.
After replacing that FRU, you must select the resource for that FRU from the Resource Repair Action
menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.
Note: If the check log indicator is on, this action will set it back to the normal state.
Perform the following steps:
a. From the RESOURCE REPAIR ACTION menu, select the parent or child of the resource that has
been replaced. If the repair action was reseating a cable or adapter, select the resource associated
with that repair action. If the resource associated with your action is not displayed on the
resource list, select sysplanar0.
b. Press COMMIT after you make your selections.
c. If the No Trouble Found menu is displayed, continue with the next step.
11. If you changed the service processor or network settings, as instructed in previous MAPs, restore the
settings to the value they had prior to servicing the system. If you ran stand-alone diagnostics from
CD-ROM, remove the stand-alone diagnostics CD-ROM from the system.
Did you perform service on a RAID subsystem that involvedchanging of the PCI RAID adapter
cache card or changing the configuration?
Note: This information does not apply to the PCI-X RAID adapter or cache.
No Go to the close of call procedure.
Yes Continue with the next step.
12. Use the Recover Options selection to resolve the RAID configuration, by completing the following
steps:
a. On the PCI SCSI Disk Array Manager display, select Recovery options.
b. If a previous configuration exists on the replacement adapter, this must be cleared. Select Clear
PCI SCSI Adapter Configuration and press F3.
c. On the Recovery Options screen, select Resolve PCI SCSI RAID Adapter Configuration.
d. On the Resolve PCI SCSI RAID Adapter Configuration screen, select Accept Configuration on
Drives.
e. On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed.
f. On the next screen, press Enter.
g. When you see the Are You Sure selection menu, press Enter to continue.
h. If you see a Failed status message, verify that you selected the correct adapter, and then repeat
this procedure. When the recovery is complete, exit the operating system.
i. Go to the Closing a service call procedure.
38 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Yes: Continue with the next step.
No: Go to step 14.
12. Is the new reference code the same as the original reference code?
Yes: Continue with the next step.
No: A new symptom might have occurred. Go to the Start of call procedure to determine the
cause of the problem. This ends the procedure.
13. Are there any other failing items that need to be replaced?
Yes: Replace the next failing item listed for the reference code. This ends the procedure..
No: Contact your next level of support for assistance. This ends the procedure.
14. Are you working with a tape device?
Yes: Perform the verification procedures in the Service functions to verify that the problem is
corrected. After the verification test is complete, the tape device description will be set to the
failed state because a resource change was detected. Perform the following tasks:
- Vary the tape device description off and then on.
- Return the system to the customer and have the customer verify the system date and time.
Then go to Verifying the repair from the HMC. This ends the procedure.
No: Continue with the next step.
15. Are you working with an IOP or an IOA?
Yes: Use the display hardware configuration service function to check for any missing or failed
hardware:
- On the command line, enter the STRSST (Start System Service Tools command). If you cannot get
to SST, select DST. Do not IPL the system or partition to get to DST.
- On the Start Service Tools Sign On display, enter the user ID with the service authority and
password.
- Select Start a service tool > Hardware service manager > Logical hardware resources > System
bus resources.
- Select the function key for Include nonreporting resources.
- If the IOP and IOA that you just replaced is a failed or nonreporting resource, the problem has
not been fixed. Continue to the next failing item in the failing item list. This ends the procedure.
No: Perform the verification procedures in the Service functions topics to verify that the problem
is corrected. Resources that usually vary on automatically during an IPL, or that were previously
varied on manually, might need to be varied on again after the verification procedures are
complete. Return the system to the customer and have the customer verify the system date and
time. This ends the procedure.
40 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v Server verification has been performed and there are no problems that require additional service
actions.
v If the repair was done by using the HMC online repair procedures, ensure that the original serviceable
event is now closed.
1. Is a management console used to manage the server that you are servicing?
v Yes: Continue with the next step.
v No: Return to the “Verifying a repair” on page 34. This ends the procedure.
2. Are you closing a service event that was a repair on the management console personal computer?
v Yes: Continue with the next step.
v No: Go to step 4.
3. Power on the management console. Did the power-on process complete without errors?
v Yes: Ensure that the management console can be used to perform server management tasks, and
return the management console to normal operations. Go to “Closing a service call.” This ends the
procedure.
v No: Go to the HMC isolation procedures. This ends the procedure.
4. Log into the management console as the service representative. If invalid user or invalid password is
displayed, get the correct login information from the system administer.
a. If logged into the System Manager, select Exit from the Console, located in the System Manager
window.
b. Log in to the System Manager with the following:
v User identification - service
v Password - service mode
5. View Serviceable Event Details.
a. In the navigation area, click Service Applications.
b. In the navigation area, click Service Focal Point.
c. In the Contents area, click Manage Serviceable Events.
d. Designate the set of Serviceable Events you want to view. When you are finished, click OK. The
Service Event Overview window opens.
Note: Only the events that match all of the criteria you specify are shown.
6. Close open or delayed events.
a. Select the problem to close in the Service Event Overview window.
b. Select the Selected menu, located on the menu bar.
c. Click Close Event.
d. Enter your comments in the Serviceable Event Comments window, and click Close Event.
e. Close all events associated with the problem on which you were working.
7. Did the Service Event Overview window contain the event or events on which you were working?
v Yes: Return the HMC to normal operations. Go to “Closing a service call.” This ends the
procedure.
v No: Go to Detecting problems. This ends the procedure.
a. In the navigation area, click the Serviceability icon , and then click Serviceable
Events Manager.
b. Examine the service action event log for any open service action events.
3. Are any service action events open?
v Yes: Continue with the next step.
v No: If the system attention LED is still on, turn off the LED as described in “Activating and
deactivating LEDs” on page 51. Return the system to the customer. This completes the repair.
4. Record the list of open service action events.
5. From the list of serviceable events recorded in step 4, complete the following steps 6 - step 32 on
page 44 for each open service action event.
6. Determine the error class of the serviceable event. Record for future use.
7. Examine the details of the open service action event.
Is the error code that is associated with this service action event the same as recorded in step 1?
v Yes: Go to step 11 on page 43.
v No: Continue with the next step.
8. Examine the FRU list of the service action event. Are any FRUs listed for the service action event?
v Yes: Continue with the next step.
v No: Go to step 11 on page 43.
9. Is the FRU list identical that is, the same FRUs, same number of FRUs, and same order of FRUs) to
the FRU list of the error code recorded in step 1?
42 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v Yes: Go to step 11.
v No: Continue with the next step.
10. The FRU list is different. Is the FRU you replaced and recorded in step 1 on page 42 in the list of
FRUs for this service action event?
v Yes: Continue with the next step.
v No: Go to step 32 on page 44.
Note: Some service action events will remain open when you leave this MAP. Further service
actions might be required to complete the repair.
11. Examine the details of this service action event, and record the partitions involved in this service
action event for use in a later step.
12. Is the error code associated with this service action event of the form A11-xxx or A01-xxx?
v Yes: Continue with the next step.
v No: Go to step 17.
13. Have you begun a list of Axx partitions from prior service action events that you processed in this
MAP?
v Yes: Go to step 15.
v No: Continue with the next step.
14. Begin a new list of Axx partitions by copying the list of partitions obtained in step 11. Go to step 16.
15. Add the partition list obtained in step 11 to the existing list of Axx partitions obtained from
processing previous service action events in this maintenance analysis procedure (MAP).
16. Remove all entries in the list of all partitions you recorded in step 11. If you are referred to the list of
partitions obtained in step 11 in future steps, the list is empty. Go to step 17.
17. Select and highlight the service action event from the Error Associated With This Serviceable Event
window.
18. Click Close Event.
19. Add comments for the serviceable event. Include any unique additional information. Click OK. The
following steps will add or update FRU information.
20. Did you replace, add, or modify a FRU of the open service action event?
v Yes: Continue with the next step.
v No: Go to step 22.
21. From the FRU list, select a FRU that you need to update. Double-click the FRU, and update the FRU
information. Go to step 23.
22. Select the No FRU Replaced for this Serviceable Event option.
23. Click OK to close the service action event.
24. Is the list of all partitions you recorded in step 11 empty?
v Yes: Go to step 32 on page 44.
v No: Continue with the next step.
25. Does the list of all partitions you recorded in step 11 contain more than one entry?
v Yes: Continue with the next step.
v No: Go to step 32 on page 44.
26. Is the error class recorded in step 25 AIX?
v Yes: Continue with the next step.
v No: Go to step 32 on page 44.
27. Perform all the following steps for each entry in the list of all partitions you recorded in step 11,
except for the partition you were using to debug the original problem.
Note: If the terminal type is not defined, you are prompted to define it before you can proceed.
30. Exit from diagnostics in this partition and return to the AIX command prompt.
31. Have all the partitions in the list of all the partitions you recorded in step 11 on page 43 been
processed?
v Yes: Continue with the next step.
v No: Go to step 24 on page 43 to process the next partition in the list you recorded in step 11 on
page 43.
32. Have all the serviceable events recorded in step 4 on page 42 been processed?
v Yes: Continue with the next step.
v No: Go to step 5 on page 42 and process the next service action event in the list of serviceable
events recorded in step 4 on page 42.
33. While processing all service action events, were you directed to step 14 on page 43?
v Yes: Continue with the next step.
v No: If the system attention LED is still on, turn off the LED as described in “Activating and
deactivating LEDs” on page 51. Return the system to the customer. This completes the repair.
Note: If, during the processing of the list of open service action events, some service action
events remained open, further service actions might be required to complete the repair.
34. Perform all the following steps for each entry in the list of Axx partitions you began recording in
step 14 on page 43, except for the partition you were using to debug the original problem.
35. From the list of Axx partitions, open the management console virtual terminal window of a partition
, and then type diag at the AIX command prompt.
36. When the diagnostic operating instructions are displayed, complete the following steps:
a. Press Enter.
b. Select the Task Selection option.
Note: If the terminal type is not defined, you are prompted to define it before you can proceed.
c. Select the resource associated with the repair action:
v If the repair action was reseating a cable or adapter, select the resource associated with that
repair action.
v If the resource associated with your repair action is not displayed on the Resource List, select
sysplanar0.
d. Click Commit after you make your selection.
37. Exit from diagnostics in this partition and return to the AIX command prompt.
38. Have all the partitions in the list of Axx partitions you began recording in step 14 on page 43 been
processed?
44 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
v Yes: Continue with the next step.
v No: Go to step 34 on page 44 to process the next partition in the list you recorded in step 14 on
page 43.
39. If the system attention LED is still on, turn off the LED as described in “Activating and deactivating
LEDs” on page 51. This completes the repair. Return the system to the customer.
Note: If, during the processing of the list of open service action events, some service action events
remained open, further service actions might be required to complete the repair.
Note: If the system backplane or battery has been replaced and you are loading diagnostics from a
server over a network, it might be necessary for the customer to set the network boot information
for this system before diagnostics can be loaded. Also, set the system time and date information after
the repair is completed.
v Yes: Reinstall all of the FRUs that were removed during problem analysis. Go to step 3
v No: Continue with the next step.
3. Is the system or logical partition that you are performing a repair action on running the AIX
operating system?
v Yes: Continue with the next step.
v No: Go to step 5.
4. Does the system or logical partition you are performing a repair action on have the AIX operating
system installed?
Note: If you have just replaced a hard disk in the root volume group, answer no to this question.
v Yes: Go to step 7 on page 46.
v No: Continue with the next step.
5. Run stand-alone diagnostics in problem determination mode from either a CD-ROM or from a
Network Installation Management (NIM) server.
Note: For instructions about running stand-alone diagnostics from a CD and not by using an HMC,
go to Running the stand-alone diagnostics from CD on a server without an HMC attached.
Note: If, during the processing of the list of open service action events, some service action events
remained open, further service actions might be required to complete the repair.
Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the
way the system is configured or partitioned. This might require you to reboot the operating system.
7. Complete the following steps:
a. Restart the system.
b. Wait until the AIX operating system login prompt is displayed or until system activity on the
operator panel or display has stopped.
Did the AIX Login Prompt display?
v Yes: Continue with the next step.
v No: Go to Problem analysis.
8. If the Resource Repair Action menu is already displayed, go to 12 on page 47; otherwise, complete
the following steps:
a. Log into the operating system, either with root authority (if needed, ask the customer to enter the
password) or use the CE login.
b. Enter the diag -a command and check for missing resources. Follow any instructions that are
displayed. If a system request number (SRN) is displayed, suspect a loose card or connection. If
no instructions are displayed, no resources were detected as missing. Continue with step 9.
9. Complete the following steps:
a. Enter diag at the command prompt and press Enter.
b. Select the Diagnostics Routines option.
c. When the Diagnostic Mode Selection menu is displayed, select Problem determination.
d. When the Advanced Diagnostic Selection menu is displayed, select the All Resources option.
Alternatively, test the FRUs you exchanged and any devices that are attached to the FRUs you
exchanged by selecting the diagnostics for the individual FRU.
Did the Resource Repair Action menu (801015) display?
v Yes: Go to step 13 on page 47.
v No: Continue with the next step.
10. Did the TESTING COMPLETE, no trouble was found menu (801010) display?
v Yes: Continue with the next step.
v No: There is still a problem. Go to Problem analysis.
11. Select the Log Repair Action option, if not previously logged, in the TASK SELECTION menu to
update the AIX error log. If the repair action was reseating a cable or adapter, select the resource
associated with that repair action.
If the resource associated with your action is not displayed on the resource list, select sysplanar0.
Note: If the check log indicator is on, this will set it back to the normal state. Go to step 14 on page
47.
46 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
12. Run a test on a resource that has an entry in the AIX error log, in the system verification mode. If
the test on the resource was successful, the Resource Repair Action menu is displayed.
After replacing a FRU, select the resource for that FRU from the Resource Repair Action menu. This
updates the AIX error log to indicate that a system-detectable FRU has been replaced.
Note: If the check log indicator is on, this action will set it back to the normal state.
To select the resource for the replaced FRU, complete the following steps:
a. Select the resource associated with the repair action:
v If the repair action was reseating a cable or adapter, select the resource associated with that
repair action.
v If the resource associated with your repair action is not displayed on the Resource List, select
sysplanar0.
b. Click Commit after you make your selection.
Did another Resource Repair Action (801015) display?
v Yes: Continue with the next step.
v No: If the No Trouble Found menu is displayed, go to step 14.
13. Run a test on a resource that has an entry in the AIX error log, in the system verification mode. If
the test on the resource was successful, the Resource Repair Action menu is displayed.
Note: The parent or child of the resource you just replaced might also require that you run the
Resource Repair Action service aid on it.
After replacing that FRU, select the resource for that FRU from the Resource Repair Action menu.
This updates the AIX error log to indicate that a system-detectable FRU has been replaced.
Note: If the check log indicator is on, this action will set it back to the normal state.
To select the resource for the replaced FRU, complete the following steps:
a. Select the resource associated with the repair action:
v If the repair action was reseating a cable or adapter, select the resource associated with that
repair action.
v If the resource associated with your repair action is not displayed on the Resource List, select
sysplanar0.
b. Click Commit after you make your selection.
Did the No Trouble Found menu display?
v Yes: Continue with the next step.
v No: Go to Problem analysis.
14. If you changed the service processor or network settings, as instructed in previous MAPs, restore the
settings to the value they had prior to servicing the system. If you ran stand-alone diagnostics from
CD-ROM, remove the stand-alone diagnostics CD-ROM from the system.
Did you perform service on a RAID subsystem that involved changing the PCI RAID adapter cache
card or changing the configuration?
Note: This does not refer to the PCI-X RAID adapter or cache.
v Yes: Continue with the next step.
v No: Go to step 16 on page 48.
15. Use the Recover Options selection to resolve the RAID configuration, by completing the following
steps:
a. On the PCI SCSI Disk Array Manager dialog, select Recovery options.
b. Select Clear PCI SCSI Adapter Configuration and press F3 to clear any previous configuration
data that exists on the replacement adapter.
48 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
2. On the IVM, open Manage Serviceable Events and look at existing serviceable events.
3. Are there any service action events that are open?
v Yes: Continue with the next step.
v No: If the system attention LED is still on, turn off the LED as described in “Activating and
deactivating LEDs” on page 51. Return the system to the customer. This completes the repair.
4. Record the list of open service action events.
5. From the list of serviceable events recorded in step 4, complete steps 6 - 30 on page 50 for each open
service action event.
6. Determine the error class of the serviceable event. Record it for future use.
7. Examine the details of the open service action event.
Is the error code associated with this service action event the same as recorded in step 1 on page 48?
v Yes: Go to step 11.
v No: Continue with the next step.
8. Examine the FRU list of the service action event. Are any FRUs listed for the service action event?
v Yes: Continue with the next step.
v No: Go to step 11.
9. Is the FRU list identical that is, the same FRUs, same number of FRUs, and same order of FRUs) to
the FRU list of the error code recorded in step 1 on page 48?
v Yes: Go to step 11.
v No: Continue with the next step.
10. Is the FRU you replaced and recorded in step 1 on page 48 in the list of FRUs for this service action
event?
v Yes: Continue with the next step.
v No: Go to step 30 on page 50.
Note: Some service action events remain open when you leave this MAP. Further service actions
might be required to complete the repair.
11. Examine the details of this service action event, and record the partitions involved in this service
action event for use in a later step.
12. Is the error code associated with this service action event of the form A11-xxx or A01-xxx?
v Yes: Continue with the next step.
v No: Go to step 17.
13. Have you begun a list of Axx partitions from prior service action events that you processed in this
maintenance analysis procedure (MAP)?
v Yes: Go to step 15.
v No: Continue with the next step.
14. Begin a new list of Axx partitions by copying the list of partitions obtained in step 11. Go to step 16.
15. Add the partition list obtained in step 11 to the existing list of Axx partitions obtained from
processing previous service action events in this MAP.
16. Remove all entries in the list of all partitions you recorded in step 11. If you are referred to the list of
partitions obtained in step 11 in future steps, the list is empty. Go to step 17.
17. Select and highlight the service action event from the Manage Serviceable Events window.
18. Click Close Event.
19. Add comments for the serviceable event. Include any unique additional information. Click OK.
20. Add or update the FRU information:
Did you replace, add, or modify a FRU of the open service action event?
v Yes: Continue with the next step.
Note: If the terminal type is not defined, you are prompted to define it before you can proceed.
28. Exit from diagnostics in this partition and return to the AIX command prompt.
29. Have all the partitions in the list of all partitions you recorded in step 11 on page 49 been processed?
v Yes: Continue with the next step.
v No: Go to step 25 to process the next partition in the list you recorded in step 11 on page 49.
30. Have all the serviceable events recorded in step 4 on page 49 been processed?
v Yes: Continue with the next step.
v No: Go to step 5 on page 49 and process the next service action event in the list of serviceable
events recorded in step 4 on page 49.
31. While processing all service action events, were you directed to step 14 on page 49?
v Yes: Continue with the next step.
v No: If the system attention LED is still on, turn off the LED as described in “Activating and
deactivating LEDs” on page 51. Return the system to the customer. This completes the repair.
Note: If during the processing of the list of open service action events, some service action events
remained open, further service actions might be required to complete the repair.
32. Complete all the following steps for each entry in the list of Axx partitions you began recording in
step 14 on page 49, except for the partition you were using to debug the original problem.
33. From the list of Axx partitions, open the management console virtual terminal window of a partition
, and then type diag at the AIX command prompt.
34. When the diagnostic operating instructions are displayed, complete the following steps:
50 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
a. Press Enter.
b. Select the Task Selection option.
Note: If the terminal type is not defined, you are prompted to define it before you can proceed.
c. Select the Log Repair option.
d. Select the resource associated with the repair action:
v If the repair action was reseating a cable or adapter, select the resource associated with that
repair action.
v If the resource associated with your repair action is not displayed on the Resource List, select
sysplanar0.
e. Click Commit after you make your selection.
35. Exit from diagnostics in this partition and return to the AIX command prompt.
36. Have all the partitions in the list of Axx partitions you began recording in step 14 on page 49 been
processed?
v Yes: Continue with the next step.
v No: Go to step 32 on page 50 to process the next partition in the list you recorded in step 14 on
page 49.
37. If the system attention LED is still on, turn off the LED as described in “Activating and deactivating
LEDs.” This completes the repair. Return the system to the customer.
Note: If, during the processing of the list of open service action events, some service action events
remained open, further service actions might be required to complete the repair.
The system attention LED is activated when an error that requires a service action is detected, but a fault
LED is not activated. Such errors can include errors that generate a system reference code (SRC) or a
service request number (SRN). On systems that support fault LEDs, a fault LED is activated for many
problems that can be isolated to a specific hardware component. However, for some problems that
require a service action, a fault LED might not be activated even if a problem can be isolated to a specific
hardware component. For those problems, the system attention LED is activated instead.
For IBM Power Systems™ servers that contain the POWER8® processor, the LEDs can be used to identify
or verify a part that you are servicing. The error and identify function (amber) LED indicates an error
and corresponds to the location code in the system reference code (SRC). The LED is activated and
deactivated automatically.
Additionally, the following procedures can also be used to activate and deactivate LEDs.
v “Deactivating a system attention LED or partition LED by using the management console” on page 52
v “Activating or deactivating an identify LED by using the management console” on page 53
v “Deactivating a system attention LED or logical partition LED by using the Advanced System
Management Interface” on page 54
v “Activating or deactivating an identify LED by using the Advanced System Management Interface” on
page 54
If you want to be alerted if another problem occurs, you must deactivate the system attention LED so
that it can be activated again if another problem occurs.
To deactivate a system attention LED by using the HMC, choose one of the following navigation options
depending on the interface type of the HMC:
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
1. In the navigation area, click Systems management > Servers.
2. To enable the tasks for that server, select the required server name.
3. From the Tasks menu, click Operations > LED Status
4. Click Identify LED. The Identify LED window opens. The selected system and its LED state are
displayed in the upper part of the window. The logical partition and its LED state are displayed in
the lower part of the window. From the Identify LED window, you can deactivate both the System
attention LED and the logical partition LED.
5. Click Deactivate Attention LED. A confirmation window is displayed that provides the following
information:
– A verification that the system attention LED was deactivated.
– An indication that there still might be open problems within the system.
– An indication that you cannot activate the system attention LED.
6. Select one of the logical partitions in the lower table, and click Deactivate partition LED. A
confirmation window is displayed that provides the following information:
– A verification that the logical partition LED was deactivated.
– An indication that there still might be open problems within the logical partition.
– An indication that you cannot activate the logical partition LED.
v If you are using an HMC Enhanced+ interface, complete the following steps:
1. In the navigation area, click the Resources icon , and then click All Systems.
2. To view the actions for that server, select the server name of the required server.
3. In the navigation area, click System Actions > Attention LED.
4. Click Identify Attention LED. The Identify LED window opens. The selected system and its LED
state are displayed in the upper part of the window. The logical partition and its LED state are
displayed in the lower part of the window. From the Identify LED window, you can deactivate both
the System attention LED and the logical partition LED.
5. Click Turn Attention LED Off. A confirmation window is displayed that provides the following
information:
– A verification that the system attention LED was deactivated.
– An indication that there still might be open problems within the system.
– An indication that you cannot activate the system attention LED.
6. Select one of the logical partitions in the lower table, and click Turn Attention LED Off. A
confirmation window is displayed that provides the following information:
– A verification that the logical partition LED was deactivated.
– An indication that there still might be open problems within the logical partition.
52 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
– An indication that you cannot activate the logical partition LED.
The system provides several LEDs that help identify various components in the system, such as
enclosures or field-replaceable units (FRUs). For this reason, they are called identify LEDs.
To activate or deactivate an identify LED for an enclosure or FRU, choose one of the following navigation
options depending on the interface type of the HMC:
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
1. In the navigation area, click Systems management > Servers.
2. To enable the tasks for that server, select the required server name.
3. From the Tasks menu, click Operations > LED Status > Identify LED. The Identify LED, Select
Enclosure window is displayed.
4. To activate or deactivate an identify LED for an enclosure, select an enclosure from the table, and
click either Activate LED or Deactivate LED. The associated LED is either turned on or off.
5. To activate or deactivate an identify LED for a FRU, select an enclosure from the table, and then
click Selected > List FRUs.
6. Select one or more FRUs from the table, and click either Activate LED or Deactivate LED. The
associated LED is either turned on or off.
v If you are using an HMC Enhanced+ interface, complete the following steps:
1. In the navigation area, click the Resources icon , and then click All Systems.
2. To view the actions for that server, select the required server.
3. In the navigation area, click System Actions > Attention LED > Identify Attention LED. The
Identify Attention LED, Select Enclosure window is displayed.
4. To activate or deactivate an identify LED for an enclosure, select an enclosure from the table, and
click either Activate LED or Deactivate LED. The associated LED is either turned on or off.
5. To activate or deactivate an identify LED for a FRU, select an enclosure from the table, and then
click Selected > List FRUs.
6. Select one or more FRUs from the table, and click either Activate LED or Deactivate LED. The
associated LED is either turned on or off.
The check log indicator provides a visual signal that the system as a whole requires attention or service.
Each system has a single check log indicator. When an event occurs that either needs your intervention or
that of service and support, the check log indicator lights continuously. The check log indicator is turned
on when an entry is made in the service processor error log. The error entry is transmitted to the system
error log and to the operating system error log.
To perform this operation, your authority level must be one of the following levels:
v Administrator
v Authorized service provider
You can specify the location code of any indicator to view or modify its current state. If you provide the
wrong location code, the advanced system manager attempts to go to the next higher level of the location
code.
The next level is the base-level location code for that field replaceable unit (FRU). For example, a user
types the location code for the FRU located on the second I/O slot of the third enclosure in the system. If
the location code for the second I/O slot is incorrect (the FRU does not exist at this location), an attempt
to set the indicator for the third enclosure is initiated. This process continues until a FRU is located or no
other level is available.
To perform this operation, your authority level must be one of the following levels:
v Administrator
v Authorized service provider
54 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Enabling enclosure indicators
Find out how to display and change Field Replaceable Unit (FRU) indicators within each enclosure.
You can turn on or off the identify indicators in each enclosure. An enclosure is a group of indicators. For
example, a processing unit enclosure represents all of the indicators within the processing unit and an
I/O enclosure represents all of the indicators within that I/O enclosure. Enclosures are listed by their
location code.
To perform this operation, you must have one of the following authority levels:
v Administrator
v Authorized service provider
Deactivating the indicator light for a part by using the VIOS tools
Use this procedure to turn off any indicator light that you turned on as a part of a service action.
56 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Deactivating a system attention LED by using the ASMI
You can use the Advanced System Management Interface (ASMI) to deactivate a system attention LED.
Deactivating the identify LED by using the ASMI when you know the location code
Learn how to deactivate the identify LED by using the Advanced System Management Interface (ASMI)
when you know the location code.
You can specify the location code of any indicator to view or modify its current state. If you provide the
wrong location code, the ASMI attempts to go to the next higher level of the location code.
The next level is the base-level location code for that field replaceable unit (FRU). For example, a user
types the location code for the FRU located on the second memory module slot of the third enclosure in
the system. If the location code for the second memory module slot is incorrect (the FRU does not exist at
this location), an attempt to set the indicator for the third enclosure is initiated. This process continues
until a FRU is located or no other level is available.
To complete this operation, your authority level must be one of the following levels:
v Administrator
v Authorized service provider
Deactivating the identify LED by using the ASMI when you do not know the
location code
Learn how to deactivate the identify LED by using the Advanced System Management Interface (ASMI)
when you do not know the location code.
To complete this operation, your authority level must be one of the following levels:
v Administrator
v Authorized service provider
To complete this operation, your authority level must be one of the following levels:
v Administrator
v Authorized service provider
Choose one of the following navigation options depending on the interface type of the HMC:
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
1. In the navigation area, click Systems Management > Servers.
2. In the content pane, select the system.
3. From the Tasks menu, click Operations > LED Status.
4. Click Identify LED. The Identify LED window opens. The selected system and its LED state are
displayed in the upper part of the window. The logical partition and its LED state are displayed in
the lower part of the window. From the Identify LED window, you can deactivate both the system
attention LED and the logical partition LED.
5. Click Deactivate Attention LED. A confirmation window is displayed that provides the following
information:
– A verification that the system attention LED was deactivated.
– An indication that there still might be open problems within the system.
– An indication that you cannot deactivate the system attention LED.
6. Select one of the logical partitions in the lower table, and click Deactivate partition LED. A
confirmation window is displayed that provides the following information:
– A verification that the logical partition attention LED was deactivated.
– An indication that there still might be open problems within the logical partition.
– An indication that you cannot deactivate the logical partition attention LED.
v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface, complete
the following steps:
1. In the navigation area, click the Resources icon , and then click All Systems.
58 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
2. Click the server name for which you want to deactivate the attention LED.
3. In the navigation area, click System Actions > Attention LED.
4. Click Turn Attention LED Off. A confirmation window that provides the following information is
displayed.
– A verification that the system attention LED was deactivated.
– An indication that there still might be open problems within the system.
5. Click OK.
To deactivate an identify LED for a FRU by using the HMC, complete the following steps:
1. Choose one of the following navigation options depending on the interface type of the HMC:
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
a. In the navigation area, click Systems Management > Servers.
b. In the content pane, select the system.
c. Click Tasks > Operations > LED Status > Identify LED. The Identify LED, Select Enclosure
window is displayed.
v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,
complete the following steps.
a. In the navigation area, click the Resources icon , and then click All Systems.
b. To view the actions for that server, click the name of the required server.
c. In the navigation area, click System Actions > Attention LED > Identify Attention LED. The
Identify LED, Select Enclosure window is displayed.
2. To deactivate an identify LED for a FRU, select an enclosure from the table, and then click Selected >
List FRUs.
3. Select one or more FRUs from the table, and click Deactivate LED. The associated LED is turned off.
To deactivate an identify LED for an enclosure by using the HMC, complete the following steps:
1. Choose one of the following navigation options depending on the interface type of the HMC:
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
a. In the navigation area, click Systems Management > Servers.
b. In the content pane, select the system.
c. Click Tasks > Operations > LED Status > Identify LED.
v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,
complete the following steps.
a. In the navigation area, click the Resources icon , and then click All Systems.
b. To view the actions for that server, click the name of the required server.
c. In the navigation area, click System Actions > Attention LED > Identify Attention LED.
2. To deactivate an identify LED for an enclosure, select an enclosure from the table, and click
Deactivate LED. The associated LED is turned off.
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Consult your local IBM representative for information on the products and services currently available in
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62 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Trademarks
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Class A Notices
The following Class A statements apply to the IBM servers that contain the POWER8 processor and its
features unless designated as electromagnetic compatibility (EMC) Class B in the feature information.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. IBM is not responsible for any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on
the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the fitting of non-IBM option cards.
Notices 63
This product has been tested and found to comply with the limits for Class A Information Technology
Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for
commercial and industrial environments to provide reasonable protection against interference with
licensed communication equipment.
Warning: This is a Class A product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
The following is a summary of the VCCI Japanese statement in the box above:
This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a
domestic environment, radio interference may occur, in which case, the user may be required to take
corrective actions.
This statement explains the Japan Electronics and Information Technology Industries Association (JEITA)
statement for products less than or equal to 20 A per phase.
This statement explains the JEITA statement for products greater than 20 A, single phase.
64 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
This statement explains the JEITA statement for products greater than 20 A per phase, three-phase.
Declaration: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may need to perform practical action.
Notices 65
Warning: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user will be required to take adequate measures.
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der EN 55022 Klasse A ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung von IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung von IBM gesteckt/eingebaut werden.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten
(EMVG)“. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse A
66 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen.
Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:
International Business Machines Corp.
New Orchard Road
Armonk, New York 10504
Tel: 914-499-1900
Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Class B Notices
The following Class B statements apply to features designated as electromagnetic compatibility (EMC)
Class B in the feature installation information.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
v Consult an IBM-authorized dealer or service representative for help.
Notices 67
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible for
any radio or television interference caused by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This product has been tested and found to comply with the limits for Class B Information Technology
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for
typical residential environments to provide reasonable protection against interference with licensed
communication equipment.
68 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Japan Electronics and Information Technology Industries Association Statement
This statement explains the Japan JIS C 61000-3-2 product wattage compliance.
This statement explains the Japan Electronics and Information Technology Industries Association (JEITA)
statement for products less than or equal to 20 A per phase.
This statement explains the JEITA statement for products greater than 20 A, single phase.
This statement explains the JEITA statement for products greater than 20 A per phase, three-phase.
Notices 69
IBM Taiwan Contact Information
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung von IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung von IBM gesteckt/eingebaut werden.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten
(EMVG)“. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse B
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen.
Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:
International Business Machines Corp.
New Orchard Road
Armonk, New York 10504
Tel: 914-499-1900
70 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
Der verantwortliche Ansprechpartner des Herstellers in der EU ist:
IBM Deutschland GmbH
Technical Regulations, Abteilung M372
IBM-Allee 1, 71139 Ehningen, Germany
Tel: +49 (0) 800 225 5423 or +49 (0) 180 331 3233
email: [email protected]
Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
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Notices 71
72 Power Systems: Power supply conduit for the EMX0 PCIe Gen3 I/O expansion drawer
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