Unit 2
Unit 2
Name:_________________________________
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2a b c
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1 you 6 of
2 CORRECT 7 all
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4 as 9 CORRECT
5 in 10 it
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This one
Dear Mr Sanders
In-house training – 2 days definitely
I am writing to request some more professional training
Time management – 8/9 July as this is my first management position.Following my
Dealing with conflict – 12/13 June three-month appraisal, I realise that I need to improve
Improving teamwork – 21/22 September my skills in some areas. I havefound some excellent
courses offered by a company called NPY Training.
As my appraisal suggests I sometimes have problems
2 or 3 nights communicating with my staff, it is important I attend the
away? Communication Skills course, reference NPY CS1.
Residential courses – 3 days According to my manager, it is vital that I develop
Venue: ELITE TRAINING, London skills in active listening and giving clear feedback so
Managing workload – 4/5/6 April that I can fully understand staff issues and communicate
Working with different cultures – 14/15/16 June decisions more effectively. As it’s an online course over
Motivating teams – 3/4/5 October 30 hours, I can complete it in my own time. The cost of
this course is €800. __/10
I am also interested in developing my skills in effective
Yes, but planning. My manager believes this will help me to
timing not organise my workload better and complete tasks on time.
good. Other It will also teach me to create realistic schedules for my
dates team. The Effective Planningcourse (NPY EP1) only
possible? takes one day and costs€400. The next course is on 8th
September and my assistant is happy to cover for me on
that date.
I am attaching full details of both courses. I would like
to attend them as soon as possible.
Because registration for the Effective Planningcourse
closes soon, could you let me know if I can attend this
course by tomorrow afternoon? As I understand it,
there is only one place left.
Best regards,