Alvin Gibson.

Career Brief:
Experienced HR, Training, and Administration professional specializing in Start Ups, Business
Strategy, and Global Operations. Proven track record of success in multinational
organizations.

HR, Administration and Training Profile:

Sourcing and Recruitment: Handling the entire gamut of Sourcing and Recruitment.
Conducted and organized campus recruitment drives from multiple organizations and
institutes across India. This has been done to infuse new energy into the system and evolve
business to new heights. Adherence to all hiring done as per the mentioned time frames so
that business impact stands at a Zero. All hiring is done according to a budget created at the
beginning of the year in collaboration with Department Heads. Vendor Management being a
part of the Recruitment Cycle, dependency is kept at a minimum basic. Adherence to the
review of the vendors is done on a timely basis to ensure good manpower. Creation of a JD
Library is done to benchmark the skills sets that will later be a part of the KPI / KRA
Creation of the employee hired. Maintaining a Talent Pool for further hiring and the team’s
self-dependency is a mandate.

Hiring of new talents based on the progressive world is of top importance. Hence being
abreast of the changes in Technology and the need of the hour is reviewed. Talent is first
evaluated and then sourced from Source Pools based on the criteria.

Data Management and Employee Cycle: Handling the first contact of an employee via
Induction / On boarding. Creating the Data Base for such new joiners so that their
documentation could be tracked in times of Audit. This database is further updated
capturing the employee’s growth in the company from the time of hiring to the time the
employee resigns from the company. This database forms the base when it comes to hiring
ex-employees into the company.

Employee Relations and Retention Strategy: A happy employee is a good employee. To

ensure that an employee is happy and content conducting multiple events is a mandate.
Through these events evaluation is done on the Happiness Quotient and in case there is a
drop then Retention Strategy or Correction Strategy could be implemented. Grievance
Management is a big contributor to ensure that an employee is part of the team for a long
period. Concentration on the healthy well-being is a major contributor in this section that is
taken care.

Ensuring that the employee attend training not only to better their skills but in turn assist
with higher production. The training calendar is reviewed on a regular basis to understand
what the demands of the market are and how the company would benefit by getting our
staff trained. All trainings are reviewed by the Training Team and the operations. Certain
policies have been created around specialized training and the input period post the
training.

Legal Compliance: Adherence to the policies of the company is a mandate. All the policies
are employee friendly and created in order to bring about a systematic behavior among all

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employees. These policies are created by the HR in coordination with the Legal Team. The
policies are visited every year to ensure that the benchmarks created match the progressive
business and international standards.

Compensation and Benefits: Compliance and working towards a Zero Error payroll output
has always been the standard. Adherences to all government compliances are followed and
the data stored for HR Audits on a bi-yearly basis. Creation of packages with components
that would better the employee’s salary and give better benefits is always evaluated.
Performance Reviews are done on a quarterly basis to ensure that the ones lagging behind
get an opportunity to better their performance and earn better in the next financial year.
Benchmarking of Salary Slabs is done on a yearly basis to meet the market Talent Pool V/S
Payout criteria.

Business Partnering (Intervention of HR into Business and Finance P&L): Preparing

Strategy and Road Planning for Employee and Clients to better the relationship of business
and supports the expansion of business revenue. Making sure that the legal compliances
and policies of the company are followed at all times. Driving Employee Improvement Plans
for Employee Satisfaction and creating a healthy work environment. Creating BIT (Business
Improvement Trends) to match the competitive market. Main point of contact for Training,
Developmental Learning and HR. Maintaining clarity in Internal and External
Communications for a healthy Business Relationship. Meeting the Heads of departments for
a Monthly Feedback on process and procedural improvements. Attending meetings, events
and other business submits to understand the business growth of the industry along with
sharing good practices is a mandate.

Manufacturing and Industrial Relations: Handled manufacturing units (at Corporate

Level) at multiple locations to ensure the smooth functioning. Maintaining the cooperation
of labors at a location in order to have a harmonious relationship. Ensuring no conflict
between thoughts and actions at the location. Handling scenarios wherein which there are
collective bargaining, workers’ participating in decision-making, and grievance and dispute
settlement. Maintaining records of all compliances as per the norms created by the
Government of the state and the central government for easy governance. Implementation
of policies and the driving of rules in par with the mission and vision of the company.
Maintaining health and safety standards for employees along with infra-structure.
Conducting audits on the documentation and process of implementation or driving of laws.

Industries Associated:

Real Estate, Information Technology (IT Software), Information Technology Enabled

Services (Call Center Services), Mining, Metals, Construction, Education, Media, Travel,
Tourism, Telecom, EDM Manufacturing, Aerospace, Techno-Commercial Machines, Steel, IT
Hardware, Hospitality, Banking and Credit Services, Essential Oils, Indian Herbs and
Customer Servicesindustry.

Achievements:

Setup of Human Resources, Training and Administration Departments in reputed

companies to attain their goals of Manpower Utilization. Been associated with Business

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Development, Digital Marketing, Content Management, Campus Hiring and other facets of
business.

Setup 14 Business Outsourcing Centers and E-Commerce Setups across India. Creating
various business departments like Training, Quality, Call Management, SLA Setting, Client
Management, Customer Delight, HR, Administration and Finance. Ensured the business
continuity plan for revenue inflow.

Handled manufacturing units (at Corporate Level) at multiple locations to ensure the
smooth functioning.

Conducted training for process, product, better business strategy, people management and
up gradation of employees in the company.

Work Experience:

Company: PropertyPistol Realty Private Limited

Post On: DVP – HR and Administration (Global)
Period: July 2023 – February 2024.
Reason of Resignation: Downsizing of staff

Handled HR and Administration Operations covering Sourcing, Recruitment, Onboarding,

Employee Relations, Attrition Management, Employee Compensation and Benefits,
Company Policy Formulation and Reviews, Performance Management System, Legal
Compliance, Company Compliance, Vendor Management, Infra Structure Management,
Contract Management – Maintenance, IT Equipment Management, Budget Management,
POSH Compliance and Training staff on various topics related to business.

Operating out of India, Dubai, Qatar, United Kingdom and Canada.

Company: Thriwe Consulting Private Limited

Post On: DVP Human Resources (Global)
Period: July 2022 – March 2023.
Reason of Resignation: Personal Matter

Handling parent company and group companies:

Thriwe Consulting Private Limited - Delhi (Parent Company)
Thriwe Consulting Pte Limited – Singapore Thriwe Glocal Pte Limited - Singapore
Thriwe Consulting FZ LLC - Dubai
Golflan Technology Inc - USA
Golflan Technology Limited - UK
Golflan Marketing Management LLC - Dubai
Thriwe Glocal Private Limited – Delhi

Handled HR and Administration Operations covering Sourcing, Recruitment, Onboarding,

Employee Relations, Attrition Management, Employee Compensation and Benefits,
Company Policy Formulation and Reviews, Performance Management System, Legal
Compliance, Company Compliance, Vendor Management, Infra Structure Management,
Contract Management – Maintenance, IT Equipment Management, Budget Management,

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POSH Compliance and Training staff on various topics related to business.
Special Assistance: Assisted the company in the procurement of a company and
amalgamation into the parent company while conducting all the audits and meeting
all protocols for smooth merger.

Company: Niyanta Holdings Private Limited.

Post On: Head HR, Business, Training and Administration (National)
Period: August 2016 – July 2022.
Reason of Resignation: Company Closure.

Handled HR and Administration Operations covering Sourcing, Recruitment, Onboarding,

Employee Relations, Attrition Management, Employee Compensation and Benefits,
Company Policy Formulation and Reviews, Performance Management System, Legal
Compliance, Company Compliance, Vendor Management, Infra Structure Management,
Contract Management – Maintenance, IT Equipment Management, Budget Management,
POSH Compliance and Training staff on various topics related to business.

Special Assistance: Created a process for Campus Hiring and worked closely with the
Colleges Heads/ Placement Managers. Created a Center of Learning (COL) for the staff
to ensure that they were dual skilled for better productivity and delivery. Assisted
with the Legal Cases of the company and worked with a team of lawyers including the
company lawyer. Set up the Employee Handbook for India and reviewed the same
from time to time.

Company: Aastha Group of Companies.

Position: HOD – Human Resources, Administration, Training and Business HR. (Global)
Period: From September 2008 – August 2016.
Reason of Resignation: Company Closure.

Handled 18 lines of business and operated from 9 locations across the globe. Major
businesses handled were Steel, Mining, Construction, Shipping, Logistics and IT.

Handled HR and Administration Operations covering Sourcing, Recruitment, Onboarding,

Employee Relations, Attrition Management, Employee Compensation and Benefits,
Company Policy Formulation and Reviews, Performance Management System, Legal
Compliance, Company Compliance, Vendor Management, Infra Structure Management,
Contract Management – Maintenance, IT Equipment Management, Budget Management,
POSH Compliance and Training staff on various topics related to business.

Special Assistance: Started the department from the basic and groomed it to match
international standards. Created budgets and adherence to the same. Created the
Administration department. Started offices in International Locations. Started
international hiring and compliances. Travelled to locations to understand the
process and meet the people involved in the process for a personalized relationship.
Was involved into business decisions and client meetings. Assisted with the content
for posts and media articles.

Company: WNS Global Services Private Limited.

Post On: HR Executive.
Period: From March 2005 – September 2008.

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Reason of Resignation: Professional Growth.

** NOTE: Was part of the initialization of HRSS – Shared Services for entire WNS
Global Services Pvt Limited.
Handled HR Operations covering Sourcing, Recruitment, Onboarding, Employee Relations,
Attrition Management, Employee Compensation and Benefits, Company Policy Formulation
and Reviews, Performance Management System, Process Compliance, Vendor Management,
Budget Management.

Company: Citibank North America.

Post Resigned From: Transition Manager.
Period: September 2004 – March 2005.
Reason of Resignation: Professional Growth

Transitioned Citibank NA from San Antonio, Dallas to Mumbai, India. Assisted in Personal
Banking, Asset Management and Private Banking.

Company: Epicenter Technologies Private Limited.

Post Resigned From: Senior Credit Card Collection Officer.
Period: October 2002 – September 2004
Reason of Resignation: Professional Growth

Handled the collections and payment arrangement for Providian Financial (Non Banking
Financial Organization) based in United States. Was later aligned to Skip Level to find the
defaulters of the organization and collect on their accounts of credit.

Special Assistance: Lead a team, trained teams and also assisted with process
enhancement.

Company: Aryan Entertainment Inc.

Post Resigned From: Creative Director.
Period: June 2000 – October 2002
Reason of Resignation: Company Closure.

Worked as a Radio Jockey and Script Writer. Hosted shows under different pseudo names.
Later moved to Advertisement Filming and Production. Created storyline boards and
pitches to the client for their approval before shooting advertisements.

Special Assistance: Launched Malaysia and Singapore’s first online radio called
“Rhythm of Asia.com” and “Spice Purri” targeting audiences with various updates
from the world of movies, fashion, kitchen tips and cooking. Also interviewed various
film stars for a better audience reach.

Company: Holiday Inn.

Post Resigned From: Restaurant Supervisor.
Period: June 1996 – June 1999.
Reason of Resignation: Professional Growth.

Started as a Chef and later moved to Restaurant Management profile. A business movement
by the management to better the sales targets and increase flow of people in the restaurant.

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Company: Croissants Etc. (Ambassador Flight Kitchen.)

Post Resigned From: Senior Counter Sales Staff
Period: June 1994 – May 1996.
Reason of Resignation: Professional Growth.
Started as an in-house chef and later moved to counter sales at various fast food joints of the
company within Mumbai.

Educational Qualification:

• SSC from Don Bosco High School, Lonavla with a First Class.
• HSC from Thomas Baptista College, Vasai with a First Class.
• Bachelor in Arts (English Literature) from Mithibai College with a Second Class.
• MBA in HR and Industrial Relations–XLRI - 2007

Personal Information:

• Date of Birth: July 03, 1978.

• Email address: [email protected]
• Contact Number: 9881253426.
• Current Address: 134, Third Floor, Kamal Vihar Apartments, Sector 7, Dwarka, Delhi
110075.
• Permanent Address: Rashika Apartments, A / G 02, Evershine City, Vasai East 401208.
• Skills and Hobbies: Designing Clothes and automobiles, writing poetry, sketching,
meeting people, gaining knowledge about the human psyche, dancing and cooking.

This resume contains the periodical employment details and personal information of Alvin
Gibson. References will be provided at the time of need.

Alvin Gibson.