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    JSS2 1st Term Exam 23-24

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    JSS2 1st Term Exam 23-24

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    292 views3 pages

    JSS2 1st Term Exam 23-24

    Uploaded by

    jimbahub

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    FEDERAL GOVERNMENT GIRLS COLLEGE, IPETUMODU

    FIRST TERM EXAMINATION 2023/2024 SESSION


    SUBJECT: BUSINESS STUDIES CLASS: JSS 2 TIME: 1½ HRS.
    INSTRUCTION: Answer all questions from this section
    1. ________ is a man or woman who receives visitors into an organization and attends to their needs. (a)
    recorder (b) receiver (c) receptionist (d) reporter

    2. The reception is a room located at the_______of an organization where visitors are received. (a) back (b)
    side (c) entrance (d) soul

    3. _______ means that a receptionist must be able to read and write. a) Calmness (b) Politeness (c) Literacy
    (d) Confidentiality

    4. A receptionist should always look_____ and properly dressed. (a) neat (b) rough (c) dirty (d) angry

    5. A business card is also known as a _______ card. (a) competition (b) complaint (c) complimentary (d)
    commonwealth

    6. _______is a document used to record day-to-day events as well as future appointments. (a) postage book
    (b) diary c) telephone pad (d) request form.

    7. The receptionist is sometimes seen as an ______ of a business. (a) ambassador (b) antagonist (c) advisor
    (d) actuary

    8. A receptionist should know ______ about the organisation in order to give accurate information to visitors.
    (a) nothing (b) few things (c) one thing (d) everything

    9. Which of the following cannot be found in the visitor's book? (a) name and address of visitor (b) time of
    arrival (c) purpose of visit (d) age of visitor

    10. It is advisable for receptionist to use deodorants in order to prevent. (a) pleasant odour (b) bad odour (c)
    invisible odour (d) visible odour

    11. A business card contains the following information about an employee. (a) name and title (b) telephone
    number (b) e-mail address (c) employee's bank account number

    12. An employee writes a brief on a request form, indicating whether a visitor should be allowed into his/her
    office or not. (a) biography (b) essay (c) verdict (d) comment

    13. ______ is a quality of a receptionist which suggests that business secrets must not be revealed. (a)
    Calmness (b) Confidentiality (c) Politeness (d) Sense of commitment.

    14. A receptionist might be required to prepare __________ of meetings. (a) minutes (b) seconds (c) hours (d)
    days
    15. Office correspondence refers to _______ information exchanged between two or more organisations. (a)
    verbal (b) confidential (c) written (d) friendly

    16. The mail exchanged through the telephone is called______. (a) manual mail (b) text message (c) incoming
    mail (d) outgoing mail

    17. The exchange of correspondence via the internet is known as (a) e-mail (b) interaction (c) infotainment (d)
    interrogation

    18. The two main classes of correspondence include ______. (a) upward and downward (b) incoming and
    outgoing (c) short and long (d) outstanding and current

    19. Correspondence books provide proof of _______ (a) payment (b) delivery (c) visit (d) interaction

    20. Correspondence books provide information for ______ reference. (a) past (b) eternal (c) future (d)
    intermediate.

    21. Quotation, price list, delivery note and catalogue are examples of _______ documents. (a) purchases (b)
    sales (c) official (d) legal

    22. _______ is a document which instructs a seller to supply a given quantity of items based on agreed terms.
    (a) receipt (b) quotation (c) letter of enquiry (d) purchase order

    23. _______ is usually prepared as a response to a letter of enquiry. (a) delivery note (b) catalogue (c)
    quotation (d) receipt

    24. Which of the following contains pictures of items available for sale? (a) Price list (b) Quotation (c)
    Catalogue (d) Purchase order

    25. The document which shows the total amount a buyer is expected to pay is called (a) receipt (b) invoice (c)
    catalogue (d) purchase order

    26. Buyers are expected to physically check goods and sign the _______ if they are satisfied. (a) delivery note
    (b) letter of inquiry (c) price list (d) price current

    27. The owner of the bank account is called the ________. (a) drawee (b) drawer (c) payer (d) payee

    28. The bank involved in the transaction is known as the _________. (a) payer (b) payee (c) drawee (d) drawer

    29. The amount written on a cheque must be in words and _________. (a) figures (b) shorthand (c) short-forms
    (d) long hand

    30. Trade is the _________ of goods and services for money. (a) processing (b) exchange (c) advertisement (d)
    insurance

    31. Trade is a _______ activity. (a) commercial (b) mandatory (c) menial (d) national

    32. Goods are ______ products which satisfy wants. (a) intangible (b) Worthless (c) tangible (d) social
    33. _________ are goods and services which are bought from foreign countries. (a) Exports (b) Imports (c)
    Entrepôts (d) Outflows

    34. ________ refers goods and services which are sold to foreign countries. (a) Import (b)Export (c) Entrepot
    (d) Inflow

    35. The exchange of information between two or more people is called ______ (a)trade (b) communication (c)
    tourism (d) transport

    36. The aid to trade that opens the eyes of people to other cultures, traditions and products is known as
    _________ (a) opener (b) tourism (c) advertising (d) insurance

    37. An ancillary service which helps to bear the risks of business is called ________ (a)communication (b)
    banking (c) tourism (d) insurance

    38. _______ is an ancillary service which involves keeping products safe until they are required either for
    production or sale. (a) Insurance (b) Transportation (c) Tourism (d) Warehousing

    39. An aid to trade which provides finance and keeps excess money until needed is called _______ (a)
    advertising (b) tourism (c) insurance (d) banking

    40. _________ involves creating awareness about goods and services in order to increase sales. (a) Advertising
    (b) Transport (c) Communication (d) Tourism

    41. _______ is an aid to trade which makes it possible for foreign products to be consumed in Nigeria. (a)
    Warehousing (b) Tourism (c) Transportation (d) Insurance

    42. trade without having physical contact. (a) Transportation (b) Communication (c) E-Commerce (d)
    Warehousing

    SECTION B
    Answer any two (2) questions only
    1a. Who is a receptionist? 2mks
    b. Mention five (5) documents handled by a receptionist 5mks
    c. List three (3) duties of a receptionist 3mks

    2a. What is Trade? 3mks


    b. Mention five (5) aids to trade 5mks
    c. Mention two (2) types of trade 2mks

    3a. What is Office Correspondence? 2mks


    b. Mention three (3) types of Correspondence book 5mks
    c. Mention four (4) types of sales documents and one (1) purchase documents 3mks

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