CURRICULUM FOR THE EMPLOYEES

Objectives:
A. To prepare employees to meet the varying and challenging needs of the job and organization.
B. To provide knowledge and skills to new entrants and to help them to perform their roles and job well.
C. To coach employees for more complex and higher-level jobs.
D. To educate employees on new and innovative ways and techniques of performing the job.
Benefits of training
A. Trained employees do not require tight control and supervision as they are well aware of how to perform a job.
B. Trained employees can show higher performance by making optimum and best utilization of the materials, tools, equipment, and other resources provided to them.
C. Trained employees minimize the wastage of resources in the organization and work both efficiently and effectively.
D. Training makes employees more committed to an organization as the employees are provided with growth, advancement, and learning opportunities.
E. Training develops a line of proficient and skilled managers as it prepares employees for complex and higher-level tasks.
F. Trained employees adjust to the job better and there are fewer rates of absenteeism and turnover.
G. Trained employees produce quality and quantity output.
H. Trained employees enable the organization to face competition from rival firms.
I. Trained employees can respond and adapt to the changing technology well.
J. Trained employees become more proficient and, thus, their earning potential increases.
Steps in Employee Training Program
The training program involves the following steps:
1. Identifying the training needs- The training needs of each employee should be identified. Programs should be developed that are best suited to their needs.
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2. Prepare the trainer- The trainer must do his homework well. He should know both what to teach and how to teach. Time management is required by the trainer. Training
should be delivered in such a manner that the trainee should not lose interest in the job.
3. Prepare the trainee- The trainee should remain active during training. He should know why is he being trained. He should put across the trainer questions and doubts. The
trainee should be put at ease during the training program.
4. Explain and demonstrate the operations- The trainer should explain the logical sequence of the job. The trainee should perform the job systematically and explain the
complete job he is performing. His mistakes should be rectified and the complex step should be done for him once. When the trainee demonstrates that he can do the job in
the right manner, he is left to himself. Through repetitive practice, the trainee acquires more skills.
5. Follow-up and feedback- The trainee should be given feedback on how well he performed the job. He should be asked to give feedback on the effectiveness of the training
program.
 POSITION CURRICULUM OBJECTIVES
 Learn the principles of proper etiquette and demonstrate good manners.
 Understand the impact of first impressions (appearance, body language, &
nonverbal communication).
 Interpret nuances of behavior to improve interpersonal “soft” skills.
A. Work Etiquette  Comprehend the importance of a positive attitude, diplomacy, and demeanor.
 Use appropriate language to speak and write with an effective tone of voice.
 Define professional dress, business casual, grooming, and inappropriate dress for
the workplace.
 Understand appropriate workplace behavior and rules of privacy and property.
B. Effective Time and Stress  Understand time management
Management
 Learn how to lead change efficiently and build effective teams
A. Leadership Training
 Develop a better sense of your leadership roles
Program
 Understand the competencies needed to become an Effective Leader
 Examine individuals’ personalities and behaviors to result in better management
B. People Management Skills of people. (Learning and Communication Style)
Training  Motivate people to improve their overall performance.
 To understand the different motivating factors that affect people and their work.
C. Managing Millennials and  To understand the differences between different generational groups.
Multigenerational  To retain high-performing workers with their values and expectations.
Workforce  To learn how to resolve conflicts through flexibility
 Understand time management
 Apply techniques on prioritization, delegation, and goal-setting
D. Effective Time and Stress
 Learn how to manage stress
Management
 Learn how to see stress as an opportunity for personal growth and development
and not a threat.
 Keep meetings focused and on track
E. Effective Meeting
 Produce high-quality resolutions, agreements, and decisions
Management
 Gain skill and practice in managing effective meetings
 To be able to recognize and understand the five competencies for building
Emotional Intelligence
 To know what self-motivation and job satisfaction are as factors that contribute
1. Manager/Head/ F. Emotional Intelligence
to high performance
Supervisor
 To better understand communication approaches and skills for developing
relationships and ownership for successful outcomes and follow through
 To enable participants to learn and apply concepts and techniques related to an
G. Creative Problem Solving
integrated versatile approach to problem-solving resulting in better and more
and Decision Making
effective decisions.
 To know the responsibilities of the trainer