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Call History IOS 13 - Guide

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477 views3 pages

Call History IOS 13 - Guide

Uploaded by

tcheek698
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Data and Privacy File Guides

iCloud: Call History iOS 13


May 2019
File name CallHistory.csv

File description This file contains a log of FaceTime or Telephony calls


initiated or received on the devices registered to a
user’s iCloud account.

Why Apple keeps this Apple retains this information in order to sync it across
the user’s devices and during device restore for users
information
who choose iCloud Backup as their backup solution.

Field Name Details

Example “Case ID” Unique identifying number of the interaction with the
customer used for Support calls, chats or email.

callerId A text value containing the telephone number, email


address, or username of the remote participant

date The date and time at which the call was either initiated or
received

duration The length of the call, in seconds, measured from when


the call connected

read Whether the call was a new incoming call that went
unanswered

isoCountryCode An identifier for the country associated with the user’s


telephone number, for caller ID information that is a
telephone number

callerIdIsBlocked Whether the remote participant has blocked their caller ID

unreadCount The number of new, incoming calls that went unanswered

callStatus Whether the call was answered, cancelled, or missed on


the current device or was answered on another device

callerIdAvailability Whether the remote participant’s caller ID information was


available, unavailable, or blocked

mediaType Whether the call was audio or video

ttyType The TTY service used during the call

handleType Whether the caller ID information is a username, email


address, or telephone number

callerIdLocation The region associated with the caller ID information, for


caller ID information that is a telephone number

2
Field Name Details

timeToEstablish The amount of time it took to connect the call after it was
initiated or received, in seconds

bytesOfDataUsed The number of bytes used during the duration of the call,
when a call uses cellular or Wi-Fi data

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