Overview of The New Retail Programms Offline Online
Overview of The New Retail Programms Offline Online
70% Performance
Programmes Audience Modules Covered
& Evidence
Collaboration with retail
(Coming soon) Feedback from school
schools /business schools Tutor / mentoring from school
/universities … (Coming Individual
Operations Manager,
training plan
soon) Business Managers
1. Leading Self: Omnichannel & Ecommerce 2. Leading Others: Leadership Skills
Business Orientation Business Communication Business presentation and
Social Media and its Impact on Business Managing Diversity in Team workplace knowledge
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Business Managers Line Managers of Interviewing Skills Prevention of Sexual Harassment
Program Stress Management Performance Appraisal & Talent Management
retail front line leaders. Retail Brand Management on Retail App Goal Setting
1. Leading Self: Retail Fundamentals 2. Leading Others: Leadership Skills
Omnichannel & Ecommerce Business Orientation Business Communication
Standard Operating Procedure Managing Diversity in Team Case study of workplace
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Diploma (6 months)
Sales Propose competent/not yet competent
Conclude result (set pass mark 80%-
Associate L2 Engage 90%)
1. WILL – 2. Loss Prevention In-store assessment
Welcome 3. Operational Excellence Level 1 Final evaluation of all
Initiate 4. Visual Merchandising Level 1 competencies with
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Certificate (6 months)
Sales Lead
Last Impression
5. Consumer Factor Level 1 competent/not yet competent
result (set pass mark 80%-
Associate L1 90%)
1. Welcome to Apparel 7. Club Apparel OJT (On Job Training) Store task/responsibility
2. Our Business Model 8. Our Gift Cards a. Brand DNA and History In-store assessment
th
3. About Apparel 9. Nessa & 6 Street b. Brand Specific Product
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Start ( 1 month )
All new 4. Our Founders 10. Basic Arabic Language Knowledge
Store manual tasks
POS practice tasks
5. Values, Vision and Mission 11. HR Team Structure
joiner 6. Our Organisational Structure 12. HR Policies