CH 2 Assignment

BUSINESS STUDIES (054)
CLASS – XII
ASSIGNMENT
CHAPTER-2
TOPIC – PRINCIPLES OF MANAGEMENT
Q1. Rajesh and Nishima are both qualified eye surgeons and good friends. After obtaining
a certificate of practice, they decide to pursue a career of their own choice. Rajesh starts an
eye care centre in the city whereas Nishima joins a government hospital in a small village.
They meet after a long time in a party. Rajesh invites Nishima to visit his eye care centre
and she accepts his invitation. She observes at his clinic that there is a fixed place for
everything and everyone and it is present there so that there is no hinderance in the
activities of the clinic. Also, Rajesh always tends to replace ‘I’ with ‘We’ in all his
conversations with the staff members. Later on Rajesh shares with her that he always deals
with lazy staff sternly to send the message that everyone is equal in his eyes.
In context of the above case:
Identify the various principles of management that Rajesh is applying for the successful
management of his eye care-centre.
Q2. Sonia and Sarthak are typists in a company having same educational qualifications.
Sonia is getting ₹3,000 per month and Sarthak ₹4,000 per month as salary for the same
working hours. Which principle of management is violated in this case?
Q3. Vanshaj is running a retail mart in Varanasi to provide various types of products of
daily use under one roof to the buyers. The employee turnover in his business is very high
and he is perpetually on a look out for new staff. The fact of the matter is that he lacks
managerial skills and assigns work to his employees on adhoc basis without letting them
settle down in a specific work. This approach of his creates a sense of insecurity among the
employees and they tend to leave the job very quickly. However, he is a very god-fearing
person and offers fair wages to his employees so they can afford a reasonable standard of
living.
a) Identify the principle of management which Vanshaj is unable to apply and is
perpetually on a look out for new staff.
b) “He is a very god-fearing person and offers fair wages to his employees so they can
afford a reasonable standard of living.” Name the relevant principle of management will
have been brought into effect by Vanshaj.
Q4. Swaraj is running an office furniture showroom. Most of his clients are businessmen
and they prefer to buy goods on credit. Keeping this in mind, he has given the power to the
sales manager, Mr. Bhardwaj, to offer a credit period of only 20 days, while negotiating a
deal with a buyer. On a specific day, Mr. Bhardwaj finds that if he can offer a credit period
of 30 days as an exception to a prospective buyer, he is likely to finalize a highly profitable
deal for the business. So Mr. Bhardwaj requests Swaraj to grant him additional authority
for offering a credit period of 30 days in the interest of the business. But Swaraj refuses to
extend his authority and as a result, the deal is not finalized.
a) Can Mr. Bhardwaj be held responsible for loss of the deal? Give a suitable reason in
support of your answer.
b) Also, name the related principle.
Q6. Nikita and Salman completed their MBA and started working in a multinational
company at the same level. Both of them worked hard and were happy with their employer.
Salman had the habit of back-biting and wrong reporting about his colleagues to impress
his boss. All the employees in the organization knew about it. At the time of performance
appraisal, the performance of Nikita was judged to be better than Salman. Even then their
boss, Mohammed Sharif, decided to promote Salman stating that being a female, Nikita
would not be able to handle the complications of a higher post.
a) Identify the principle of management which was not followed by this, multinational
company.
Q7. ‘Study Buddy Pvt. Ltd.’ is company dealing in stationery items. In order to establish
standards of excellence and quality in materials and in the performance of men and
machines, the company adheres to benchmarks during production. Moreover, its products
are available in limited varieties, sizes and dimensions thereby eliminating superfluous
diversity of products. Identify and explain the technique of scientific management which
has been adopted by ‘Study Buddy Pvt. Ltd.’
Q8. Anshul owns a small scale factory where utility items are prepared from waste material
like paper-mache items, paper and cloth bags, decorative material etc. Over the past few
weeks, he was observing that the productivity of one of his very efficient worker, Ramdas,
is going down. So he decides to probe into the matter and confronts Ramdas one day. On
being asked, Ramdas shares with Anshul that he has deliberately slowed down in his work
as many of the less efficient workers often pull his leg saying that there is no need for him
to be more efficient when everybody is being paid at the same rate. Taking a lesson from
this insight, Anshul decides to implement an incentive bonus plan so as differentiate
between efficient and inefficient workers.
a) Name the incentive bonus plan that Anshul may implement so as differentiate between
efficient and inefficient workers. Explain with a hypothetical example.

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BUSINESS STUDIES (054)

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