XXXDisplay Wall Unit

LCD
User’s Manual
User's

V1.0.0
V1.0.2
 Foreword

General
This manual introduces the maintenance and configuration of the LCD Display Wall Unit (hereinafter
referred to as "the Device"). Read carefully before using the Device, and keep the manual safe for future
reference.

Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result

DANGER in death or serious injury.

Indicates a medium or low potential hazard which, if not avoided,

WARNING could result in slight or moderate injury.

Indicates a potential risk which, if not avoided, could result in

property damage, data loss, reductions in performance, or
CAUTION unpredictable results.

TIPS Provides methods to help you solve a problem or save time.

NOTE Provides additional information as a supplement to the text.

Revision History
Version Revision Content Release Time

V1.0.2 Updated maintenance tips. December 2022

V1.0.1 Updated product name. July 2022

V1.0.0 First release. December 2021

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and license plate number. You need to be in compliance with your local privacy protection
laws and regulations to protect the legitimate rights and interests of other people by implementing
measures which include but are not limited: Providing clear and visible identification to inform people
of the existence of the surveillance area and provide required contact information.

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About the Manual
 The manual is for reference only. Slight differences might be found between the manual and the
product.
 We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
 The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit
our official website. The manual is for reference only. Slight differences might be found between
the electronic version and the paper version.
 All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
 There might be errors in the print or deviations in the description of the functions, operations and
technical data. If there is any doubt or dispute, we reserve the right of final explanation.
 Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
 All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
 Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
 If there is any uncertainty or controversy, we reserve the right of final explanation.

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 Important Safeguards and Warnings

This section introduces content covering the proper handling of the Device, hazard prevention, and
prevention of property damage. Read carefully before using the Device, and comply with the
guidelines when using it.

Installation Requirements

● This is a class A product. In a domestic environment this may cause radio interference in which case
you may be required to take adequate measures.
● Do not place the Device in a place exposed to sunlight or near heat sources.
● Keep the Device away from dampness, dust, and soot.
● Install the Device on a stable surface to prevent it from falling.
● Install the Device in a well-ventilated place, and do not block its ventilation.
● The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Note that the power supply requirements are subject to the device label.
● The Device is a class I electrical appliance. Make sure that the power supply of the Device is
connected to a power socket with protective earthing.
● The appliance coupler is a disconnection device. Keep it at a convenient angle when using it.

Operation Requirements

● Improper use of the battery might result in a fire or explosion.

● Replace unwanted batteries with new batteries of the same type and model.
● Use the standard power adapter. We will assume no responsibility for any problems caused by the
use of a nonstandard power adapter.
● Use the power cords that are recommended for the region and conform to the rated power
specifications.

● Do not drop or splash liquid onto the Device, and make sure that there is no object filled with liquid
on the Device to prevent liquid from flowing into it.
● Operate the Device within the rated range of power input and output.
● Do not disassemble the Device without professional instruction.
● Use the Device under allowed humidity and temperature conditions.
● Operating temperature: 0 °C–50 °C (32 °F–122 °F).

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 Table of Contents
Foreword ............................................................................................................................................................ I
Important Safeguards and Warnings ............................................................................................................. III
1 Maintenance .................................................................................................................................................. 1
Environmental Requirements................................................................................................................................................ 1
Maintenance Tips ....................................................................................................................................................................... 1
2 Packing List .................................................................................................................................................... 4
3 Device Introduction....................................................................................................................................... 5
Appearance .................................................................................................................................................................................. 5
Ports ................................................................................................................................................................................................ 5
Remote Control........................................................................................................................................................................... 6
4 Local Configuration ....................................................................................................................................... 8
Picture ............................................................................................................................................................................................ 9
System ..........................................................................................................................................................................................10
Input Source...............................................................................................................................................................................12
5 System Update............................................................................................................................................. 14
6 FAQ ............................................................................................................................................................... 15
Cybersecurity Recommendations ............................................................................................. 16

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 1 Maintenance

Environmental Requirements

 The Device can only be installed indoors. It is recommended that the room where the Device is
installed be equipped with air conditioner. The Device cannot be operated in environment with
high humidity and heavy dust.
 Do not block the vent of the Device and the airflow around it; otherwise the temperature of the
Device will increase, and fire might occur.

Maintenance Tips

Comply with the maintenance rule strictly to prolong the life span of the Device and to implement
energy conservation and emission reduction.

Operating Time

Because of high temperature, electronic products will age rapidly if they are operated for a long time.
The relation of operating time and performance of the Device is as follows.
Performance

To prolong the life span of the Device and save maintenance expenses, follow the suggestions bellow.
 If the Device has worked for ten hours, turn it off and then turn it on after 15–30 minutes.
 If the Device has worked for 7 × 24 hours, turn it off and then turn it on after two hours.

Temperature, Humidity and Ventilation

 The appropriate ambient temperature range for the Device is 22 °C ± 4 °C, and the appropriate
relative humidity range is 30%–70%, no condensation. There must be no great temperature and
humidity difference.
 If the Device is used in environment with high temperature and humidity, there will be tiny water
drops on the surface and frame of the Device. The water drops will flow inside the Device. As a

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 result, the glass structure will be damaged, and the liquid crystal molecule aggregation and
outflow will occur. The phenomenon is displayed in Figure 1-2.
Liquid crystal leakage

During the operation, pay attention to the following points.

 Before turning off the Device, make sure that the temperatures of the air conditioners in the server
room and the room where the Device is installed are the same.
 If the Device has been off for a long time, check if there are water drops on the surface. If there
are water drops, do not dry the surface with wet cloth. Dry the surface with absorbent paper, do
not power the device, and contact the after-sales personnel.

Free warranty service is not applicable to damage (includes but not limited to the damage to the
Device and damage to the user or the third party) caused by incorrect use and maintenance.

Cleaning

 Use degreasing cotton or cloth to clean the screen.

 The ideal detergent is isopropanol or n-hexane. Do not use ketone (such as acetone) to clean the
screen.
 Before you clean the screen, pull the plug out of the socket.
 Wet cloth is not allowed to clean the Device because there will be tiny water drops on the surface
and frame of the Device. The water drops will flow inside the Device. As a result, the glass structure
will be damaged, and the liquid crystal molecule aggregation and outflow will occur.
 The panel is fragile. As a result, you cannot press or scratch the surface of the screen with great
force.

Power Supply

Stable 100–240 VAC single phase power supply is needed; otherwise the Device cannot work normally.
To get stable voltage and prevent damage result from electrical surge, use the stabilized voltage
supply.

Storage Requirement

 If the Device is not in use for a long time, cover it with the dust-cloth.
 If the Device has not been used for over six months before you start to use it again, do dust
removal first, or contact professional company to do the maintenance.

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 If the Device is not in use for a long time, it will gather dust and heat radiation will be influenced.

Dust-Proof Requirement

During debugging and operation, the dust concentration of the working area should not exceed 10
mg/m3.
If the Device must be used in environment with high temperature and high humidity, or the Device
must be in single display mode for a long time, we strongly recommend you to contact engineers of
our company to get suggestions. Otherwise the reliability and performance could be greatly
influenced.

Airports, banks and stock markets are places with great dust and wide differences in temperature
and humidity.

Playing a static image for a long time can cause a burning screen. If you want to play a static image,
switch to a dynamic video every two hours and play it for more than 15 minutes.

Screen Usage Requirements

Playing static images for a long time can damage the screen and cause images to glitch. If this cannot
be avoided, take the following measures：
 Avoid playing static images 24/7.
 We recommend playing static and motion images alternately.
For example, you can alternate between playing static images for 5 minutes and motion images
for 10 seconds.
 When the screen is connected to a computer, use motion images as the screen saver.

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 2 Packing List
Check Table 2-1 to see whether the components are complete.

The appearance, items, or quantity might be different depending on the model that you purchased.
Table 2-1 Packing list
Component Quantity

LCD display wall unit 1

AC power cable 1

Network cable 1

Remote control 1

AAA battery 2

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 3 Device Introduction

Appearance

Appearance

Ports

Ports

Table 3-1 Port description

No. Port Function
1 Power input port Inputs AC power.
2 Power switch Controls the on and off of the AC input port.
3 USB port Used for system update.
4 HDMI in Inputs HDMI signals. Supports up to 1080p@60 Hz.
5 DVI in Inputs DVI signals. Supports up to 1080p@60 Hz.
6 VGA in Inputs VGA signals. Supports up to 1080p@60 Hz.
7 CVBS input Inputs CVBS signals.
8 LAN in An RJ-45 port that inputs RS-232 signals. It controls the screen.

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 No. Port Function
An RJ-45 port that outputs RS-232 signals. It controls signal loop-
9 LAN out
through.
10 IR port Connected to the IR extension cord.

Remote Control

Remote control is a must-have device.

Table 3-2 Button functions
Picture No. Name Function

1 Power Power on/Standby.

Address setting (dedicated

2 Address
to monitors).
Signal source selection.
TV1: Switch signals to
CVBS signal.
TV2: Not available.
VGA: Switch signals to
3 Signal source
VGA signal.
HDMI: Switch signals
to HDMI signal.
DVI: Switch signals to
DVI signal.
Pause button, used to stop
4 FRZ
playing videos.
Displays current input
5 Signal format
signals.
Displays version of the
6 Version info
system.
Press Menu to display or
exit the menu interface.
7 Menu
Press Menu to confirm the
operation you have done.
Left and right direction
button:
Use direction buttons to
select items on the left or
Direction
8 right of the current
button
parameter on the screen (if
you have selected voice,
you can use these buttons
to adjust the volume).

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Picture No. Name Function
Up and down direction
button:
Use it to select items up or
below the current item you
have selected on the
screen.

9 Image mode Select image mode.

10 Brightness Select brightness mode.

Number Press number buttons to

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buttons enter numbers.
Press Enter to confirm and
12 Enter enter the multimedia
interface.
Press Return to exit the
13 Return
multimedia interface.

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 4 Local Configuration
Use the remote control to configure parameters for the Device. Press the menu button, the menu of
the Device is displayed in Figure 4-1.
Menu

For introduction of icons on the menu, see Table 4-1.

Table 4-1 Icon description
No. Menu Description
1 Picture Set imaging effect for the Device.
2 System
Configure parameters for the system.
settings
3 Input source Select signal mode.

 Press Menu on the remote control, the menu bar is displayed on the Device, and then you can
adjust relevant parameters.
 Press Menu on the remote control or select Menu on the menu bar to exit the current menu.

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Picture

Press Menu on the remote control, the menu bar is displayed on the Device. The default menu bar is
Picture menu bar.
Picture

Table 4-2 Picture parameters

Parameter Description
Select a mode for the overall effects of images. There are four image modes:
Picture Mode
User mode, dynamic mode, standard mode, and soft light mode.
Adjust contrast to make objects in images distinguishable. The value ranges
Contrast
from 0 through 100.
Brightness Adjust the brightness of images. The value ranges from 0 through 100.
Color Adjust color saturation. The value ranges from 0 through 100.
The higher the sharpness, the clearer the images but meanwhile the more
Sharpness
noise. The value ranges from 0 through 100.
Color Temp Adjust the color temperature of images.
Aspect Ratio Adjust the display scales of images. You can select 16:9, 4:3 or panorama.
Reduce noise to improve image quality. You can select the level of noise
Noise Reduction
reduction from Off, Low, Middle, and High.
Adjust the position and size of images.
1. Press or to select Geometry, and then press .
Geometry
2. Press or to select the geometry parameter to be adjusted.
3. Press or to adjust the value. The value ranges from 0 through 50.

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 Geometry

System

On the main menu, press or to select .

System settings

Table 4-3 Parameters of system settings

Parameter Description

Osd Language Select a system language from Chinese and English.

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Parameter Description

Set how long the menu is displayed on the screen. You can select 15 s, 30 s,
Osd Duration
off or 5 s.
Backlight Select a backlight mode for the screen.
If the function is enabled, the screen will automatically become off when
Turn Off Auto
there is no input signal.
Restore Default Restore all the parameters except language to default settings.
Adjust the white balance to balance the color temperature of images.
White Balance 1. Press or to select White Balance, and then press .
2. Select a white balance color and then adjust the value.
1. Press or to select Address Set, and then press .
Address Set 2. Select the parameter to be adjusted.
3. Press or to adjust the value.
White balance

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 Address setting

Table 4-4 Soft address parameters.

Parameter Description

Row Address Row address of the screen.

Column Address Column address of the screen.
Row Range Row range of the screen.
Column Range Column range of the screen.
Unit Display Enable or disable unit display.

Input Source

You can select a type of input signal source for the Device. HDMI, DVI, VGA, AV, and USB are available.

On the main menu, press or to select .

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 Input source

Press or to select an input signal type, and then to configure the parameters.

You can press the signal source buttons to set the input source.

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 5 System Update
The product involves complicated operations. To protect the rights of the customer, update and
maintenance must be conducted by our technicians. Do not dismantle the Device or update the
system on your own. We are not liable for any errors or damages incurred therefrom.

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 6 FAQ
Most problems can be solved by the following solutions. If problems that you encountered are not
covered in the following table, contact after-sales personnel.

Table 6-1 FAQ

Problems Solutions
Check whether the power source (220 VAC) is
connected to alternating current.
When you turn on the Device, there
Check whether the power cord is broken.
are no images on the screen (blank
Check whether the power switch is on.
screen).
Check whether the power switch is broken.
Check whether the indicator light is on.
Check whether the signal wires are in bad contact.
Check whether there is signal source output.
Blank screen (no signal displayed). Check whether the signal wires are broken.
Check whether the input signal type does not belong
to the types allowed by the Device.
Check whether the signal wires are in bad contact.
Color missing.
Check whether the signal wires are broken.
Remote control cannot control the Check whether batteries of the remote control are installed
screen. correctly.
Temperature of the Device is too
Check whether the ventilation around the Device is good.
high.

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 Cybersecurity Recommendations

Mandatory actions to be taken for basic device network security:

1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
 The length should not be less than 8 characters.
 Include at least two types of characters; character types include upper and lower case
letters, numbers and symbols.
 Do not contain the account name or the account name in reverse order.
 Do not use continuous characters, such as 123, abc, etc.
 Do not use overlapped characters, such as 111, aaa, etc.
2. Update Firmware and Client Software in Time
 According to the standard procedure in Tech-industry, we recommend to keep your device
(such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped
with the latest security patches and fixes. When the device is connected to the public
network, it is recommended to enable the “auto-check for updates” function to obtain
timely information of firmware updates released by the manufacturer.
 We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-done
access control permission and key management to prevent unauthorized personnel from
carrying out physical contacts such as damaging hardware, unauthorized connection of
removable device (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for password
reset in time, including the end user’s mailbox and password protection questions. If the
information changes, please modify it in time. When setting password protection questions, it is
suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to guarantee
the account security. If an attacker attempts to log in with the wrong password several times, the
corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers between
1024–65535, reducing the risk of outsiders being able to guess which ports you are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure communication
channel.
7. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing

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 the risk of ARP spoofing.
8. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
9. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to
reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to the
following services:
 SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
 SMTP: Choose TLS to access mailbox server.
 FTP: Choose SFTP, and set up strong passwords.
 AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
10. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that you
use encrypted transmission function, to reduce the risk of audio and video data being stolen
during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
11. Secure Auditing
 Check online users: we suggest that you check online users regularly to see if the device is
logged in without authorization.
 Check device log: By viewing the logs, you can know the IP addresses that were used to log
in to your devices and their key operations.
12. Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to save the
log for a long time, it is recommended that you enable the network log function to ensure that
the critical logs are synchronized to the network log server for tracing.
13. Construct a Safe Network Environment
In order to better ensure the safety of device and reduce potential cyber risks, we recommend:
 Disable the port mapping function of the router to avoid direct access to the intranet devices
from external network.
 The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to use
VLAN, network GAP and other technologies to partition the network, so as to achieve the
network isolation effect.
 Establish the 802.1x access authentication system to reduce the risk of unauthorized access
to private networks.
 Enable IP/MAC address filtering function to limit the range of hosts allowed to access the
device.

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