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Salesforce Admin Certification Guide
Salesforce Administrator Guide designed for techies who have a good Experience with Salesforce. In
addition, who constantly look for directions, in their companies who get extra features and capabilities. The
exam goes with In-depth applications, features, and functions that available to an end-user. The
configuration and management options offered to an administrator over the sales and collaboration of
clouds.
There are other two types of Certifications, which are within the Salesforce Certified Administrator Program.
The first one is the Salesforce Certified Administrator Credential . This concentrates on some of the
features like Functionality to handling Salesforce Implementation.
The Second Certification in this program is Salesforce training Certified Advanced Administrator. This
type of Credential focused towards Salesforce Certified Administrator, who mastered salesforce Configuration
handling and maintenance. This will demonstrate the functionality and features for solving Business issues.
About Exam
It contains 60 Multiple Choice Questions.
The time given for your exam is 105 minutes.
Your Passing Score is 65%
The fee of the exam is USD 200, and applicable taxes.
If you want to retake, the exam fee USD 100, plus the applicable taxes as per required Local law.
Any hard copies during the exam are not allowed.
Recommended References and Training
I recommend multiple sources of hands-on experience, training Course completion, in the areas listed in the
exam outline.
Trailmix: Prepare for Your Salesforce Administrator Credential
Super badge: Lightning Experience Reports & Dashboards Specialist
Super badge: Business Administration Specialist
Super badge: Security Specialist
For enrolling in expert-led Courses, start your Salesforce application. After that click on training and Help link
in the upper right corner of the screen. Then click on the search bar for desired courses. If you are the non-
salesforce user you can register for expert Led courses.
Administration Requirements for New Admins (ADM-201)
Administration Essentials for New Administrators and Certification (ADM-201C)
Preparing for Your Salesforce Administrator Certification (CRT-101)
Administrative requirements for New Admins in Lightning Experience (ADX-201)
Salesforce Proficiency Pack for Admins
If you want to Review online Documentation, user guides, tip sheets, Search for the topics listed in the exam
outline Section for this guide. You have to study some related topics. That is User Guides, Tip Sheets,
training, and Guiding.
Total Exam Outline
Salesforce Administrator, exam measure complete candidate, knowledge and skills that needed for following
things. That the candidate should have hands-on experience, for salesforce administrator. They have to
update and demonstrate the application of every feature and function.
App Exchange: 2%
Identify use cases for Exchanging Applications.
Mobile Administration and Desktop: 3%
Describe Installation options of salesforce lightning for Outlook, and capabilities of salesforce mobile
application.
Process Automation/workflow: 8%
Given a Method, for recognizing approximate solutions based on the workflow process. Know capabilities and
use cases for the approval process.
Dashboards and Analytics-Reports: 10%

Custom Report Types and capabilities.
Know the options available when designing and modifying.
Recognize the Impact of model sharing on a set of reports.
Data Management: 10%
Show how many ways, to back up the Information and Data.
Activity Management and Collaboration: 3%
Show the features of chatter, activity Management.
Support Applications and Service: 13%
Showing the capabilities of Case Management. Given Scenario for Recognising case management.
Describing the salesforce Knowledge and Community application.
Marketing Applications and Sales: 14%
Given a Problem, Identify the capabilities and methods in the sales process.
Show the capabilities of leading automation tools and managing the campaign.
Explaining the capacity of Salesforce Content.
Custom Objects and Standard: 14%
You have to describe the standard Object architecture and the relationship sample.
Access and Security: 13%
You have to explain many security controls.
Explain how folders used for organizing and securing Interaction templates, reports.
User Setup: 7%
Recognize the steps, for setting up and handling a user.
Organizational Setup: 3%
Here You have to describe, that found in your company.
How to maintain your Salesforce Certification
One of the main benefits of getting Salesforce Certification is up to date on the latest product releases. As
like, you need to complete Total Administration certification handling modules on trailhead three times every
year.
Make sure do not let your Certification be expired. If you don’t finish total maintenance until the due date.
Your certification will expire very soon.
Know the resources for maintaining your Certifications
Overall Maintenance Requirements
Every year Salesforce Releases latest features, it updates 3 times a year. Every update needs a professional
to handle certifications. By viewing Salesforce credential, a number of Certification handling samples every
year.
Maintenance Exam Due Dates
For maintaining Salesforce Certification Credentials. All certified Professionals successfully finish
maintenance exams. Specific to their Credentials.
Depending on certified Professionals, they successfully finish release maintenance exams for specific
credentials.
Verify Your Certification Status
Simply check your verification status, on salesforce verification page for keeping a track of your
Certifications.
How this will work
You have to visit, the verification page from “certification Holders: here you have to check your status, enter
your Web assessor email. After that, you receive an email, that shows credentials, that need maintenance
modules and respected due dates. That is just like Web assessor and Trailhead account linking status.
Certification Expiration Details
After Successful completion of release specific, trail Head samples, needed to handle your salesforce
certification credentials. When you not complete, maintenance, by the needed due date, total certifications
maintained, by that module will finish.
If your certification is going to expire, you get Email Notifications that remind you to finish your maintenance.
Not to mention, you should not go by this email Notifications. I think is your responsibility to finish, your
maintenance by published due Date. When your Salesforce learning platform Developer I Credential
Expire, and If you hold salesforce Certified platform Developer II credential. The platform Expiry date to,
again Certify as a Salesforce Platform Developer I.
Description to the Audience
Salesforce Certified Administrator should have complete knowledge of features available to Final Users. The
Configuring options were available to a Salesforce administrator. The candidates have to maintain salesforce
features.
In addition, Candidates should have more than 6 months of experience. Just like an Administrator, he should
able to operate the tasks outlined in the exam objectives section of this guide.

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Salesforce Admin Certification Guide

It contains 60 Multiple Choice Questions.

The time given for your exam is 105 minutes.

Your Passing Score is 65%

The fee of the exam is USD 200, and applicable taxes.

Any hard copies during the exam are not allowed.

Recommended References and Training

Trailmix: Prepare for Your Salesforce Administrator Credential

Super badge: Lightning Experience Reports & Dashboards Specialist

Super badge: Business Administration Specialist

Super badge: Security Specialist

Administration Requirements for New Admins (ADM-201)

Administration Essentials for New Administrators and Certification (ADM-201C)

Preparing for Your Salesforce Administrator Certification (CRT-101)

Administrative requirements for New Admins in Lightning Experience (ADX-201)

Salesforce Proficiency Pack for Admins

Total Exam Outline

Mobile Administration and Desktop: 3%

Dashboards and Analytics-Reports: 10%

Know the options available when designing and modifying.

Recognize the Impact of model sharing on a set of reports.

Data Management: 10%

Show how many ways, to back up the Information and Data.

Activity Management and Collaboration: 3%

Show the features of chatter, activity Management.

Support Applications and Service: 13%

Describing the salesforce Knowledge and Community application.

Marketing Applications and Sales: 14%

Explaining the capacity of Salesforce Content.

Custom Objects and Standard: 14%

Access and Security: 13%

You have to explain many security controls.

Recognize the steps, for setting up and handling a user.

Here You have to describe, that found in your company.

How to maintain your Salesforce Certification

Know the resources for maintaining your Certifications

Overall Maintenance Requirements

Maintenance Exam Due Dates

Verify Your Certification Status

How this will work

Certification Expiration Details

Description to the Audience

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