P3PC-1312-01EN

fi-5120C/fi-5220C Image Scanner

CONTENTS

■ Regulatory Information ........................................................ ii

■ Note, Liability ....................................................................... iii
■ Safety Precautions ................................................................ v

Chapter1 PREPARING THE SCANNER.................................. 1

1.1 Checking the Contents of the Scanner Package............. 1

1.2 Names and Functions of Parts.......................................... 1

1.3 Operator Panel.................................................................... 2

Chapter2 INSTALLATION OF THE SCANNER....................... 3

2.1 Installing the Scanner ........................................................ 3

2.2 Connecting the Scanner to Your PC................................. 4

2.3 Installing the Scanner Application ................................... 5

Appendix1 TROUBLESHOOTING........................................ AP-1

Appendix2 DAILY CARE ...................................................... AP-4

Appendix3 REPLACING CONSUMABLES.......................... AP-5

fi-5120C/fi-5220C Image Scanner Getting Started i

INTRODUCTION
Thank you for purchasing the fi-5120C/fi-5220C Canadian DOC Regulations
Duplex Color Scanner product.
This document describes how to handle fi-5120C/fi- This digital apparatus does not exceed the Class B
5220C Duplex Color and basic operation methods. limit for radio noise emissions from digital
Before you start using fi-5120C/fi-5220C Duplex Color apparatus set out in the Radio interference
be sure to thoroughly read this manual to ensure correct Regulations of the Canadian Department of
use. Communications.
The "Operator’s Guide" is stored on the Setup Disk. This Class B digital apparatus complies with
The guide provides useful and detailed information on Canadian ICES-003.
Operations when you would like to using advanced fea- Le pésent appareil numérique n’ément pas de
tures, daily maintenance of the scanner, replacement of parasites radioélectriques dépassant les limites
consumables.Please also read the Operator’s Guide for applicables aux appareils numériques de la classe
your reference. B, limites prescridtes dans le Réglement pour le
brouillage radioélectrique qui fut dicté par le
Ministere des Communications du Canada.
■ Regulatory Information Cet appareil numérique de la classe B est
conformme à la norme NMB-003 du Canada.
FCC Declaration
Bescheimigung des Herstellers /
This equipment has been tested and found to Importeurs
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
Für den fi-5120C/fi-5220C2 wid folgendes
These limits are designed to provide reasonable
bescheinigt:
protection against harmful interference in a
residential installation. This equipment generates, •In Übereinsstimmung mit den Bestimmungen
uses, and can radiate radio frequency energy and, der EN45014(CE) funkentstört
if not installed and used in accordance with the •Maschinenlärminformationsverordnung
instruction manual, may cause harmful 3.GPSGV, 06.01.2004: Der höchste
interference to radio communications. However, Schalldruckpegel beträgt 70 dB (A) oder
there is no guarantee that interference will not weniger, gemäß EN ISO 7779.
occur in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined by International ENERGY STAR® Program
turning the equipment off and on, the user is
encouraged to try to correct the interference by As an ENERGY STAR®
one or more of the following measures: Partner, PFU LIMITED has
•Reorient or relocate the receiving antenna. determined that this product
•Increase the separation between the equipment meets the ENERGY STAR®
and receiver. guidelines for energy efficiency.
•Connect the equipment into an outlet on a circuit
different from that to which the receiver is The International ENERGY STAR® Office
located. Equipment Program is an international program
•Consult your dealer or an experienced radio/TV that promotes energy saving through the
technician. penetration of energy efficient computers and
other office equipment. The program backs the
FCC warning: Changes or modifications not development and dissemination of products with
expressly approved by the party responsible for functions that effectively reduce energy
compliance could void the user’s authority to consumption. It is an open system in which
business proprietors can participate voluntarily.
operate the equipment.
The targeted products are office equipment such
as computers, monitors, printers, facsimiles,
copiers, scanners, and multifunction devices.
The use of a shielded interface cable is
Their standards and logos ( ) are uniform
ATTENTION
required to comply with the Class B limits
of Part 15 of FCC rules. among participating nations.
The length of the AC cable must be 2
meters (6.6 feet) or less.

ii
■ Note, Liability •Do not breathe the chemical liquid contained in
the scanner lamps.
BEFORE USING THIS PRODUCT, PLEASE •Do not incinerate, crush, or shred the lamps or
READ THIS MANUAL CAREFULLY. IF THIS scanner parts.
PRODUCT IS NOT USED CORRECTLY,
UNEXPECTED INJURY CAN OCCUR TO Trademarks
USERS OR BYSTANDERS.
Keep this manual in a safe place so that it can be Microsoft, Windows, and Windows NT are
easily referred to during use of this product. registered trademarks of Microsoft Corporation in
the United States and/or other countries.
While all efforts have been made to ensure the ISIS, QuickScan and their respective logos are
accuracy of all information in this manual, PFU trademarks or registered trademarks of Pixel
assumes no liability to any party for any damage Translations, a division of Captiva Software
caused by errors or omissions or by statements of Corporation in the United States.
any kind in this manual, its updates or Adobe, the Adobe logo, and Acrobat are either
supplements, whether such errors are omissions or registered trademarks of Adobe Systems
statements resulting from negligence, accidents, Incorporated in the United States and/or other
or any other cause. PFU further assumes no countries.
liability arising from the application or use of any Other product names are the trademarks or
product or system described herein; nor any registered trademarks of the respective companies.
liability for incidental or consequential damages
arising from the use of this manual. PFU disclaims
all warranties regarding the information contained How Trademarks Are Indicated In
herein, whether expressed, implied, or statutory. This Manual
Use in High-safety Applications References to operating systems (OS) and
applications are indicated as follows:
This product has been designed and manufactured
on the assumption that it will be used in office, Windows 95 Microsoft® Windows® 95
personal, domestic, regular industrial, and operating system
general-purpose applications. It has not been
designed and manufactured for use in applications Windows 98 Microsoft® Windows® 98
(simply called "high-safety applications" from operating system.
here on) that directly involve danger to life and
health when a high degree of safety is required, Windows Me Microsoft® Windows® Millen-
for example, in the control of nuclear reactions at nium Edition operating system.
nuclear power facilities, automatic flight control
Windows NT Microsoft® Windows NT® 4.0
of aircraft, air traffic control, operation control in 4.0 Server operating system,
mass-transport systems, medical equipment for
sustaining life, and missile firing control in Microsoft® Windows NT® 4.0
weapons systems, and when provisionally the Workstation operating system.
safety in question is not ensured. The user should
use this product with adopting measures for Windows 2000 Microsoft® Windows® 2000 Pro-
ensuring safety in such high-safety applications. fessional operating system.
PFU LIMITED assumes no liability whatsoever
Windows XP Microsoft® Windows® XP
for damages arising from use of this product by
Professional operating system,
the user in high-safety applications, and for any
claims or compensation for damages by the user Microsoft® Windows® XP Home
or a third party. Edition operating system.

Where there is no distinction between the different

About the Use of Mercury versions of the above operating system, the
Ff
general term "Windows " is used.
Lamp(s) inside this product contain mer-

Hg cury and must be recycled or disposed of

according to local, state, or federal laws.
Adobe Acrobat Adobe® Acrobat®

All the descriptions in this manual assume the

To avoid unexpected injuries: usage of Adobe Acrobat bundled with this
•Do not put the substance contained in the lamp product. However, Adobe Acrobat may be
in your mouth as it has mercury. upgraded without notice. If the descriptions differ
from the screens actually displayed, refer to the
Acrobat’s “Help”.

fi-5120C/fi-5220C Image Scanner Getting Started iii

Manufacturer Outline characters on a colored
background show instructions users should
PFU LIMITED
International Sales Dept., Imaging Business
R follow.
It may also include the drawing that shows
Division, Products Group the specific instruction.
Solid Square East Tower, 580 Horikawa-cho,
Saiwai-ku, Kawasaki-shi Kanagawa 212-8563,
Japan
Warning Label
Phone : (81-44) 540-4538
The glass surface inside the ADF becomes
All Rights Reserved, Copyright© PFU LIMITED 2005. hot during the operation. Be careful not to
touch the glass surface inside the ADF.
About Maintenance
The user must not perform repairs on this scanner. Do NOT remove from the scanner, stain or
Contact the store where you purchased the scanner ATTENTION
scratch the warning labels.
or an authorized FUJITSU Image Scanner service
provider to have repairs done on this product.

Warning Indications Used In This

Screen Examples In This Manual
Manual
The screen examples in this manual are subject to
This indication alerts operators change without notice in the interest of product
WARNING to an operation that, if not strictly improvement. If the actual displayed screen
observed, may result in severe differs from the screen examples in this manual,
injury or death. operate by following the actual displayed screen
while referring to the User's Manual of the scanner
application you are using.
This indication alerts operators to The screenshots in this manual were captured
CAUTION an operation that, if not strictly from FUJITSU TWAIN32 scanner driver,
observed, may result in safety ScandAll 21 Image Capturing Utility Software,
hazards to personnel or damage FUJITSU ISIS scanner driver, QuickScan™
to equipment.
image capturing software and Adobe® Acrobat®.

Symbols Used In This Manual

ATTENTION
This symbol alerts operators to particularly
important information. Be sure to read this
information.

This symbol alerts operators to helpful

advice regarding operation.
HINT

A TRIANGLE symbol indicates that special

care and attention is required.
The drawing inside the triangle shows the
specific caution.
A CIRCLE with a diagonal line inside
shows action which users may not perform.
The drawing inside or under the circle
shows the specific action that is not
allowed.

iv
■ Safety Precautions
Do not install the device in locations
that has oil smoke, steam, humidity,
WARNING and dust.
Do not install the scanner in locations
subject to oil smoke, steam, humidity, and
Do not damage the AC cable. dust. Doing so might cause a fire or electric
A damaged AC cable may cause fire or shock.
electric shock. Do not place heavy objects
on AC cables, or pull, bend, twist, heat,
damage or modify AC cables. Turn the scanner OFF if it is
Do not use damaged AC cables or power damaged.
plugs, or install any cables or power plugs
If the scanner is damaged for any reason,
to loose wall sockets.
turn the scanner off and unplug the power
cable. Contact the store where you
Use only specified AC cables and purchased the scanner.

connector cables.
Use only specified AC cables and connector Do not put liquids inside the scanner.
cables. Failure to use the correct cables Do not insert or drop metal objects in to the
might cause electric shock and/or scanner. Do not scan wet documents or
equipment failure. documents with paper clips or staples. Do
Please don’t use the AC cable provided with not splash or allow the scanner to get wet.
this scanner for other devices, since this
might cause equipment failure and other If foreign objects (water, small metal
troubles or an electric shock. objects, liquids, etc.) get inside the scanner,
immediately turn off the scanner and dis-
connect the power plug from the power out-
Use this scanner only at the let. Then, contact the store where you
bought the scanner or the Maintenance Ser-
indicated power voltage. Do not vice Center. Pay particular attention to this
connect to multiple-power strips. warning in households where there are
Use this scanner only at the indicated small children.
power voltage and current. Improper power
voltage and current might cause fire or
electric shock. Do not connect to multiple- Do not touch the inside of the
power strips. scanner unless necessary.
Do not take apart or modify the scanner.
Do not touch the AC cable with wet The inside of the scanner contains high-
voltage components. Touching these
hands. components might cause electric shock or
Do not touch the power plug with wet fire.
hands. Doing so might cause electric shock.

Do not use the scanner if you smell a

strange odor.
Wipe any dust from the power plug. If you detect heat coming from the device or
Wipe off any dust from metal parts on the detect other problems such as smoke,
power plug or metal fittings with a soft, dry strange smells or noises, immediately turn
cloth. Accumulated dust might cause fire or off the scanner and then disconnect its
electric shock. power plug. Make sure that any smoke
coming from it has stopped, before
contacting the store where you bought the
scanner or an authorized FUJITSU scanner
service provider.

fi-5120C/fi-5220C Image Scanner Getting Started v

 CAUTION
Before moving the scanner,
disconnect the power plug from the
Do not install the scanner on power outlet.
unstable surfaces. Do not move the scanner with the power
Make sure that the scanner is installed on a and interface cables connected as this can
flat, level surface and that none of its parts damage the cables, which can later cause
extend beyond the surface top, such as a fire, electric shock as well as injury.
desk or table. Do not install the scanner on Before moving the scanner, be sure to
unstable surfaces. Install the scanner on a disconnect the power plug from the power
level surface that is free of vibration to outlet, and all other data cables.
prevent it from falling. Make sure that the floor is free of any
Install the scanner on a strong surface that obstructions.
will support the weight of the scanner and
other devices.
Protect the scanner from static
electricity.
Do not block the ventilation ports. Install the scanner away from strong
Do not block the ventilation ports. Blocking magnetic fields and other sources of
the ventilation ports generates heat inside electronic noise. Also, protect the scanner
of scanner, which may result in fire or against any static electricity, which can
scanner failure. cause the scanner to malfunction.

Do not place heavy objects or climb Do not use aerosol sprays near the
on top of the scanner. scanner.
Do not place heavy objects on the scanner Do not use aerosol sprays to clean the
or use the scanner's surface top to perform scanner. Aerosol sprays can blow dirt and
other work. Improper installation might dust inside the scanner, resulting in scanner
cause injuries and equipment failure. failure or malfunction.

Firmly insert the power plug. Disconnect the power plug from the
Firmly insert the power plug as far it can go power outlet when the scanner is not
into the power outlet. used for a long period of time.
When the scanner is not going to be used
for a long period of time, be sure to
disconnect the power plug from the power
Avoid any contact when scanner is in outlet for safety.
use.
Avoid touching any scanner mechanism
during scanning since this may cause
Do not install the scanner in the
injuries. direct sunlight.
Do not install the scanner under direct
sunlight or near heating apparatus. Doing
so might cause excessive heat to build up
Do not use the scanner immediately inside the scanner, which can cause
after moving it from a cold place into scanner trouble or even fire. Install the
a warm room. scanner in a well-ventilated location.
Do not use the device immediately after
moving it from a cold place into a warm Before moving the scanner, make
room. Condensation may occur, which
might lead to scanning errors. Let the sure the shipping lock is locked.
device dry about one or two hours before When moving the scanner, be sure to lock
you use it. the shipping lock in order to prevent
damages to the scanner.

vi
Chapter1 PREPARING THE SCANNER
1.1 Checking the Contents of ■ Inside
the Scanner Package [fi-5220C]
When you open the scanner package, please handle the
main unit and its attachments carefully. Document cover
Make sure it contains all the parts listed in the package
contents list that is included in the package box.
If any parts are missing or defective, contact the dealer Document holding pad
you purchased the scanner or an authorized Fujitsu scan-
ner service provider. Handle the scanner and accessories
with care. Document bed

1.2 Names and Functions of

Parts
This section describes the scanner parts and their func-
tions. Shipping lock
(located on base)

■ Front
■ Rear
[fi-5120C]
[fi-5120C]
ADF paper chute
Side guide

Automatic document
feeder (ADF)

ADF button

Operator panel 456

23

78

901

DC inlet
Security
SCSI ID
Slot USB Interface
switch
Stacker EXT connector connector
(For Imprinter SCSI Interface
connection) connector

[fi-5220C] [fi-5220C]
ADF paper chute
Side guide
ADF (Automatic
document feeder)

ADF button
Flatbed
Operator panel

Stacker

Security SCSI ID
Slot switch DC inlet

SCSI Interface connector

USB Interface connector

fi-5120C/fi-5220C Image Scanner Getting Started 1

■ Removable Parts Name Function
Parts that can be removed from the scanner are dis- Function Number display Indicates the function Num-
played below. ber and error status.

Can be ADF paper chute Buttons Function Changes the Function acti-
removed Pick roller vated by the Send to button
(*).
Send to Launches the linked applica-
tion software (*).
Scan

Pad ASSY Sheet guide Power button Turns the scanner ON and
OFF.
LED - Lights when the scanner is
[fi-5220C only]
Document cover
turned ON.

*) About the settings on the launcher, refer to FUJITSU

TWAIN32 scanner driver help and the "fi-5120C/fi-
5220Cfi-5120C/fi-5220C Operator’s Guide" in the Setup
CD-ROM.

■ Indications on the Function

Number Display
No. Descriptions
8 Lights only one time upon turning on the scanner.

P Indicates that the scanner has been turned ON and

1.3 Operator Panel is being initialized.
0 Indicates that initialization will soon be completed.
The operator panel is located on the right side of the
scanner. This panel comprises of a Function Number 1 Indicates that initialization has been completed
display, four buttons and a LED. successfully.
This status is called "Ready Status".
U Indicates that a temporary error occurred when
Function documents were being scanned. A number appear-
Number ing in alternation following the U (i.e., 1 or 2, etc.)
display refers to the type of error.
To return the scanner to the ready status ("1"),
Function press "Scan" or "Send to" button.
E Indicates that a device (hardware) alarm has
Send to occurred during scanning of documents.
"E" and the alarm Number (0 to 9, A,c,d and F)
Scan will appear alternately.
Power button
To return the scanner to the ready status ("1"),
press "Scan" or "Send to" button.
If this alarm occurs, turn the power off and on
LED
again. If the alarm continues after turning the
power on again, contact your service engineer.

2
Chapter2 INSTALLATION OF THE SCANNER
2.1 Installing the Scanner ADF paper chute

1. Place the scanner at its installation site. Tab

For details on the scanner's dimensions and
required installation space, refer to "fi-5120C/fi-
5220C Operator’s Guide" "7.2 Installation Speci-
fications" in the Setup CD-ROM.
For fi-5120C, go to Step 3.

2. Unlock the Shipping lock.

The carrier unit inside the scanner is fixed in Side guide
place by the shipping lock to prevent the scanner
from becoming damaged during transportation
from the factory.
After transporting and placing the scanner, tilt the
scanner (approx. 30 degrees) and release the 4. Connect the AC adapter.
Shipping lock on the bottom of the scanner.

ATTENTION
Use only the AC adapter provided by the
manufacturer.

Approx.30
degrees
1) Connect the AC cable to the AC adapter.

Lock Release

2) Connect the AC adapter connector to the scan-

ner’s DC inlet.

3. Attach the ADF paper chute.

Hold the ADF paper chute and insert its tabs into
the corresponding slots in the scanner as shown in
the next figure below.
The Side guides of the ADF paper chute have to
face up.

3) Plug the AC cable into the outlet.

The Function Number Display and the LED

HINT
may flash for an instant when plugging the
AC cable into the outlet.

fi-5120C/fi-5220C Image Scanner Getting Started 3

2.2 Connecting the Scanner to ■ Connecting with the SCSI Inter-
Your PC face Cable
When using the scanner with SCSI interface, a commer-
When running Windows 95 or Windows NT 4.0, con- cially available SCSI interface cable and SCSI card must
nect the SCSI interface cable. When running Windows be purchased in addition.
98, Windows Me, Windows 2000, or Windows XP, con- • SCSI interface cable:
nect either the USB interface cable or the SCSI interface
Use a connector which complies with Ultra
cable. SCSI. A 50 Pin Contact Shielded High-Density
SCSI Device Connector is required.
This scanner is provided with two inter- • SCSI card:
Find the recommended SCSI card information in
ATTENTION
faces: Ultra SCSI and USB 2.0 /1.1. Con-
nect only one of the USB or SCSI interface the Fujitsu web site (FAQ).
cable. Windows 95 and Windows NT 4.0
do not support USB interface. http://imagescanner.fujitsu.com/

• When connecting the SCSI interface

■ Connecting with the USB Interface ATTENTION

cable, turn the scanner off. Be sure to

Cable first connect the SCSI interface cable
and, then turn on the power of the scan-
1. Connect the USB interface cable to the USB ner and the personal computer.
interface connector. • In a SCSI daisy chain formation, con-
nect the scanner so that it is the termi-
nated device.

1. Insert the SCSI interface cable into the inter-

face connector until both sides click.

2. Connect the other end of the USB interface

cable to the PC.

ATTENTION
• Be sure to use the USB cable which
comes as an accessory with this scan-
ner.
Scanning operation with commercially 2. Connect the other end of the cable to the per-
available cables is not guaranteed. sonal computer.
• When connecting to an USB hub, use
the first stage USB hub that is closest to
the computer. If you use the second or ATTENTION
Be careful not to bend the pins of the SCSI
later hub stages, the scanner may not cable when connecting to the scanner .
operate correctly.
• If you connect the scanner with USB 2.0,
it is required that the USB port and Hub
are compliant with USB 2.0. The scan-
ning speed may slow down if it is con-
nected with USB1.1.

4
 The factory default setting for SCSI ID is Uninstall [Scanner Utility for Microsoft Win-
ATTENTION
HINT
"5". If the SCSI ID of another SCSI device is dows] from [Add/Remove Programs] of the
set to the same ID, change either the scan- control panel.
ner's SCSI ID or SCSI ID of the other SCSI
device. Set the SCSI ID using the SCSI ID
switch on the back of the scanner.
• There are two types of FUJITSU TWAIN 32:
One of the following driver software will be
installed automatically according to your Oper-
456
ating System (OS).

23

78
Click
901
†For Windows 98, Windows Me, Windows
2000, and Windows XP:
FUJITSU TWAIN32 V9
†For Windows 95, Windows NT 4.0:
2.3 Installing the Scanner FUJITSU TWAIN32 V8
Application ASPI Manager V4.01 or later is required
(generally comes with SCSI board products).
For scanning documents with this scanner, both scanner
driver and image capturing application software (called
"application" hereafter) must be installed on your PC. ■ Installing the FUJITSU TWAIN32
The following scanner drivers and applications are pro- Scanner Driver
vided:
• Scanner Driver: Windows XP screenshots are used in this sec-
FUJITSU TWAIN 32 Scanner Driver
HINT
tion as examples. The windows and opera-
FUJITSU ISIS Scanner Driver tions may slightly vary, if your OS is other than
Windows XP.
• Scanning application:
ScandAll 21 (for FUJITSU TWAIN 32)
QuickScan ProTM (for FUJITSU ISIS) 1. Press the power button to turn on the scanner.
Install the appropiate scanner driver for the application
2. Turn on your PC and log on to Windows.
you will use. The following sections descri be installa-
tion of each driver and application.
ATTENTION
When using Windows NT 4.0, Windows
2000 or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
For FUJITSU TWAIN32 Scanner Driver administrator of your PC).

■ Preparation 3. If the scanner is automatically detected,

Confirm the following items before installing the appli- [Found New Hardware Wizard] or [Add/
cation. Remove Hardware Wizard] dialog box will
appear. Click [Cancel] to close the Wizard win-
• Take out the Setup CD-ROM from its pack- dow.
age, but do not insert the Setup CD-ROM
into the CD driver yet.
• Connect the scanner correctly to your PC.

For details on how to connect the scanner,

HINT
refer to "2.2 Connecting the Scanner to
Your PC" on page 4.

• Uninstall any older versions of FUJITSU

TWAIN 32 driver if already installed.

fi-5120C/fi-5220C Image Scanner Getting Started 5

4. Insert the Setup CD-ROM into the CD drive. 8. Select a language used for installation on
[Choose Setup Language] window and click
⇒ <SETUP DISK START UP SCREEN>
[OK].
appears.

ATTENTION
This screen may not appear when the
"Autoplay" setting of your PC is off. In this
case, run "Install.exe" in this CD-ROM directly
from the "Explorer" or "My Computer".

5. Click [INSTALL PRODUCTS]. 9. Install the application following the instructions

on the window.

10. When the [InstallShield Wiizard Complete] win-

dow appears, click [Finish].

6. Click [TWAIN Driver] on the window below.

Your computer will be restarted and the scanner will be

detected. Do not remove the Setup CD-ROM from the
CD drive until your PC has completely restarted.

ATTENTION
Depending on the OS, these operations
may be necessary.
For Windows 98:
When a request for inserting the CD-ROM
for Windows 98 appears, insert it into the
CD drive and click the [OK] button.
7. Error Recovery Guide Installation window For Windows 2000:
appears. When [Digital Signature not Found]
Error Recovery Guide is a software that dis- appears, click [Yes].
plays troubleshooting information on screen
when any scanner error occurs, and its installa-
tion is highly recommended. However, it can Now the installation of the scanner driver is completed.
be installed later if you do not install it in this
step.
ATTENTION
To confirm whether the installation was
successful, perform a scanning operation
When you select [Yes] for installing the Error with an application that complies with the
TWAIN regulations such as ScandAll 21.
ATTENTION
Recovery Guide, [Choose Setup Language]
window appears. Select a language and fol-
low the instructions on the window. Error
Recovery Guide will automatically finish fin-
ishing its installation. Please wait until the
installation of TWAIN driver automatically
starts.

6
■ Installing ScandAll 21 5. Install the application following the instructions
on the window.
"Scandall 21" is an image capturing software that com-
plies with the TWAIN standard. 6. When the [InstallShield Wizard Complete] win-
dow appears, click [Finish]

ATTENTION
When using Windows NT 4.0, Windows
2000 or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
administrator of your PC).

1. Insert the Setup CD-ROM into the CD drive.

⇒ <SETUP DISK START UP SCREEN>
appears.

2. Click [INSTALL PRODUCTS].

ATTENTION
For finishing the installation, it may be nec-
essary to restart your computer. Follow the
instructions on the window.

■ Confirming Installation
1. Set documents on the ADF paper chute.
For details on how to set documents, refer to the
"1.2 Loading Documents on the ADF for Scan-
ning" in the fi-5120C/fi-5220C Operator’s Guide
3. Click [ScandAll 21] on the window below. provided in the CD-ROM.

2. Start ScandAll21
Select [Start] - [Programs] - [Scanner Utility for
Microsoft Windows] - [ScandAll 21].

3. Specify the scanner (that you will use)

Select [Select Source...] from the [Scan] menu of
ScandAll 21.

4. Select a language used for installation on

[Choose Setup Language] window and click
[OK].
4. Select "FUJITSU fi-5120Cdj/fi-5220Cdj" or
"FUJITSU TWAIN32" on the dialog box.

fi-5120C/fi-5220C Image Scanner Getting Started 7

 †For Windows 98, Windows Me, Windows
HINT
2000, Windows XP: For FUJITSU ISIS Scanner Driver
[FUJITSU fi-5120C/fi-5220Cdj]
†For Windows 95, Windows NT 4.0: ■ Preparation
[FUJITSU TWAIN32]
Confirm the following items before installing the driver
application.
5. Select [To View...] from the [Scan] menu. • Take out the Setup CD-ROM from its pack-
age, but do not insert the Setup CD-ROM
6. Set scanning resolution, document size, etc. on into the CD driver yet.
the [TWAIN driver] window (for setting details • Connect the scanner correctly to your PC..
of scanning) and click the [Scan] button.

For details on how to connect the scanner,

HINT
refer to "2.2 Connecting the Scanner to
Your PC" on page 4.

■ Installing the FUJITSU ISIS

Scanner Driver

Windows XP screenshots are used in this

HINT
section as examples. The windows and
operations may vary slightly, if your OS is
other than Windows XP.

For details on [TWAIN driver], refer to the 1. Press the power button to turn on the scanner.
HINT
"FUJITSU TWAIN32 Scanner Driver User’s
Guide" provided on the Setup 2. Turn your PC on and log on to Windows.
CD-ROM.

ATTENTION
When using Windows NT 4.0, Windows 2000
7. Documents are scanned, and the generated or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
images are displayed on the [ScandAll 21] win- administrator of your PC).
dow.

3. If the scanner is automatically detected,

[Found New Hardware Wizard] or [Add/Remove
Hardware Wizard] dialog box will appear. Click
[Cancel] to close the Wizard window.

If the scanning completes without any trouble, the

installation performed successfully.
For details on various types of scanning, refer to the "fi-
5120C/fi-5220C Operator’s Guide" on the Setup CD-
ROM.

8
4. Insert the "Setup CD-ROM" into the CD drive. 8. Select a language used for installation on
[Choose Setup Language] window and click
⇒ <SETUP DISK START UP SCREEN>
[OK].
appears.

ATTENTION
This screen may not appear when the
"Autoplay" setting of your PC is off. In this
case, run "Install.exe" in this CD-ROM
directly from the "Explorer" or "My Computer".

9. Install the application following the instructions

5. Click [INSTALL PRODUCTS].
on the window.

10. When the [InstallShield Wiizard Complete] win-

dow appears, click [Finish].
Your computer will be restarted and the scanner will be
detected. Do not remove the Setup CD-ROM from the
CD drive until your PC has completely restarted

ATTENTION
Depending on the OS, these operations may
be necessary.
For Windows 98:
When a request for inserting the CD-ROM for
Windows 98 appears, insert it into the CD
drive and click the [OK] button.
6. Click [ISIS Driver] on the window below. For Windows 2000:
When [Digital Signature not Found] appears,
click [Yes].

Now the installation of the scanner driver is completed.

■ Installing QuickScan Pro™

"QuickScan Pro™" is an image capturing software that
complies with the ISIS standard.

ATTENTION
When using Windows NT 4.0, Windows
2000 or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
7. Error Recovery Guide Installation window administrator of your PC).
appears.
Error Recovery Guide is a software that dis-
plays troubleshooting information on screen if
any scanner error occurs, and its installation is 1. Insert the Setup CD-ROM into a CD drive.
highly recommended. However, it can be
installed later even if you do not install it in this ⇒ <SETUP DISK STARTUP SCREEN>
step. appears.

ATTENTION
When you select [Yes] for installing Error
Recovery Guide, the [Choose Setup Lan-
guage] window appears. Select a lan-
guage and follow the instructions on the
window. The Error Recovery Guide will
automatically finish its installation. Please
wait until the installation of TWAIN driver
automatically starts.

fi-5120C/fi-5220C Image Scanner Getting Started 9

2. Click [INSTALL PRODUCTS]. 5. Enter the required information, then click [Next
>] button.

3. Click [QuickScan PRO (Trial)] on the window

below.
ATTENTION
"QuickScan Pro™" included in the Setup
CD-ROM is a Trial version. For further use
after the expiration of its evaluation period
of up to 30 launches, it is necessary to pur-
chase a fully functional version of Quick-
Scan Pro™. (When you install the
evaluation version, do not change the
Serial Number already displayed.)

6. Install the application following the instructions

on the window.

■ Confirming Installation
4. Continue to install the application following the 1. Load the documents on to the scanner.
instructions on the window. For details on loading documents, refer to "1.2
Loading Documents on the ADF for Scanning" in
the fi-5120C/fi-5220C Operator’s Guide on the
Setup CD-ROM.

2. Start QuickScan Pro™.

From the [Start] menu select [Programs]-[Quick-
Scan]-[QuickScan].

3. Select [Select Scanner...] from [Scan] menu in

QuickScan Pro™.
And select fi-5120C/fi-5220C from the list of
[Scanner:], and then click the [OK] button.

10
4. Select [Preview Settings...] from the [Scan]
menu. Set the scan resolution, paper size and Error Recovery Guide
other scanning requirements, and then click
[OK]. The Error Recovery Guide is a software that displays
troubleshooting information on screen if any scanner
error occurs.
If you did not install the Error Recovery Guide when
installing the scanner driver, install it following the pro-
cedure below.

1. Insert the Setup CD-ROM in your CD drive.

The <SETUP DISK STARTUP SCREEN> will be
displayed.

2. Click [Install Products].

5. Select [Preview Scan] from the [Scan] menu.

And then the document is scanned.

3. Click [Error Recovery Guide] on the next screen.

If the scanning completes without any trouble, the

installation performed successfully.

Refer to "QuickScan Overview" or "Quick-

HINT
Scan Help" for information about Quick-
Scan Pro™ functions and operations. On
the [Start] menu, point to [Programs]-
[QuickScan] and click the file.

4. Select a language to use for the installation in

the <Choose Setup Language> window and
click [OK].

5. Install the application following the instructions

in the window.

fi-5120C/fi-5220C Image Scanner Getting Started 11

6. When the [InstallShield Wizard Complete]
screen displays, click [Finish]. This window is not displayed automatically
ATTENTION
when the "Auto play" setting of your com-
puter is deactivated. In this case, please
run "Auto play.exe" of this CD-ROM
directly using the "Explore" or "My com-
puter".

2. Select the language and Click [OK] button.

Image Processing Software Option

(Trial)

For details on the installation of the Image Processing

Software Option, refer to the "Image Processing Soft-
ware Option USER’S GUIDE".
3. Select "Install Adobe Acrobat".

Adobe® Acrobat®

Install Adobe Acrobat from the "Adobe Acrobat CD-

ROM" provided with this scanner.

ATTENTION
Adobe Acrobat is not supported by
Microsoft Windows 95, Microsoft Win-
dows 98/98 Second Edition, Microsoft
Windows NT4.0, and Microsoft Windows
Me.

Adobe Acrobat is required for displaying

HINT
the manuals stored in the CD-ROM.
* Installation of Adobe Acrobat is not nec- 4. Click the [Next] button. The set up window
essary if it has already been installed in appears.
your PC.

1. Insert the "Adobe Acrobat CD-ROM" into the

CD-ROM drive.
⇒ The "Adobe Acrobat - Setup" window
appears.

12
5. Follow the instructions to install the software. ■ Uninstalling Supplied Programs
Follow the procedure below to uninstall supplied pro-
Select "How to install" on the "Adobe Acro- grams.
HINT
bat" window to learn more about Adobe
Acrobat installation. Refer to "Adobe Acro-
bat Help" about how to use Adobe Acrobat. Windows XP screenshots are used in this sec-
HINT
tion as examples. The windows and opera-
tions may slightly vary, if your OS is other than
Windows XP.

ATTENTION
Notes for using Adobe Acrobat
When scanning a paper document and
converting the image to PDF using Adobe 1. Start up your PC.
Acrobat, unexpected images may be out-
put when:
1. Setting "Edge Shadow Removal" in Acro- When using Windows NT 4.0, Windows
bat, and setting "Digital Endorser" or ATTENTION
2000 or Windows XP, log on as a user with
"Black Background" options in the "Administrator" privileges (privileges of the
TWAIN driver at the same time. Letter administrator of your PC).
strings embedded in the image or the
background may be missed.
Solution 1: Set "Edge shadow removal"
to "OFF" or set any option other than 2. Exit all currently running programs.
"Adaptive" for "Color/Grayscale" and/or
"Monochrome" under "Compression" by 3. Select [Control Panel] - [Add or remove Pro-
selecting [File]->[Create PDF]-> [From grams] from the [Start] menu.
Scanner...]-> [Image Settings...] in Acro-
bat. ⇒ This displays the "Add or remove Programs"
Solution 2: Adjust the scanning density screen which displays a list of the currently
in the TWAIN driver. installed applications.
2. Setting "Adaptive" for "Color/Grayscale"
and/or "Monochrome" under "Compres- 4. Select the application to uninstall.
sion" in Acrobat and scanning in a reso-
lution lower than the resolution • When uninstalling FUJITSU TWAIN 32
recommended for Acrobat. scanner driver,
Solution: Set OPTION to something select "Scanner Utility for Microsoft Win-
other than "Adaptive" under "Compres-
dows".
sion."
3. Scanning a document longer than the • When uninstalling ScandAll 21,
double letter (11x17) or A3 size, when select "ScandAll 21".
setting "Overscan" in the TWAIN driver, • When uninstalling FUJITSU ISIS scanner
the scan may fail.
driver,
Solution: When scanning a double letter
(11x17) or A3 size of document, do not select "Fujitsu ISIS Drivers".
set "Overscan" in TWAIN driver. • When uninstalling QuickScan ProTM,
*As for detailed usage and information of select "QuickScan 3.0".
Acrobat, refer to "Create a PDF file from a
scanned document" in Acrobat Help. • When uninstalling Error Recovery Guide,
select "Error Recovery Guide".
• When uninstalling Software Operation
Panel,
ATTENTION
Support and User registration for Adobe select "Software Operation Panel".
products
Refer to the technical support information
stored in the [Customer Support] folder on
Adobe Acrobat CD-ROM. (Note that free ATTENTION
• When uninstalling Image Processing
person-to-person support is not available Software Option, refer to "Image Pro-
for this is bundled product.) cessing Software Option Operation
Guide".
• When uninstalling Adobe Acrobat, refer
to the installation procedure described in
the Adobe Acrobat CD-ROM.

fi-5120C/fi-5220C Image Scanner Getting Started 13

5. Click the [Change/Remove] or [Remove] but-
ton.

6. When the confirmation dialogbox appears,

Click the [OK] or [Yes] button.
⇒ This executes the uninstallation.

ATTENTION
Screen displays may vary slightly accord-
ing to the operation system (OS) you are
using. Follow the on screen instructions of
the OS.
Example: When the OS Windows 2000
• "Add or Remove Programs" - "Add/
Remove Applications"
• [Changel/Remove] button - [Add/
Remove] button.

14
Appendix1 TROUBLESHOOTING
■ Troubleshooting checklist
Symptom Check this item Remedy
Scanner does not turn on. Have you pressed the power button on? Push the power button in to turn the scanner.
Are the AC cable and AC adapter prop- Correctly connect the AC cable and the AC
erly connected to the adapter.
scanner?
Disconnect the AC cable and the AC adapter from
the scanner, then connect them again.
If this does not restore the power supply, contact
the store where you purchased the scanner or an
authorized FUJITSU scanner service provider.
Are you using the correct AC cable and You must use the AC adapter and cable supplied
AC adapter supplied with the scanner with your scanner by the
from the manufacture? manufacture. Please get the correct AC adapter
and cable to connect to your scanner.
Scanning does not com- Are the documents loaded properly on to Realign and reload the documents on to ADF
mence. the ADF paper chute? paper chute.
Is the ADF closed completely? Close the ADF completely.
Is the USB cable or SCSI cable con- Connect the cable. (When a USB hub is used,
nected securely? check the hub's power supply.)
When using a SCSI interface, Is SCSI Use the SCSI ID switch at the rear of the scanner
ID set correctly? to set the SCSI ID.
Does the Function Number display indi- When the Function Number display indicates an
cates an alarm or an error? alarm or an error, refer to the "Chapter 5. TROU-
BLESHOOTING" in the fi-5120C/fi-5220C
Operator’s Guide for removing the alarm or the
error.
The alarm status remain displayed even Turn off and on the power button.
after the scanner has been turned off and If this does not eliminate the alarm status, contact
on again? the store where you purchased the scanner or an
authorized FUJITSU scanner service provider.
Vertical lines appear in the Are the glass dirty? Clean the glass as instructed in the Operator's
generated image of the Guide "3. Daily Care".
scanned document.
The generated image shifts Are the documents loaded correctly? Load the documents correctly.
or is distorted.
Quality of generated image Are the glass clean? Clean dirty locations.
is unsatisfactory.
Multi feed frequently Do the documents satisfy the "Docu- Use the documents that satisfy the "Document
occurs. ment Quality" and the "Multi feed Quality" and the "Multi feed Detection Condi-
Detection Conditions" in the chapter 6 tions" in the chapter 6 of the fi-5120C/fi-5220C
of the fi-5120C/fi-5220C Operator’s Operator’s Guide.
Guide?
Are the documents placed properly in Fan the documents before scanning. Correctly
the ADF paper chute? align the document stack and load them on the
ADF paper chute. Refer to "2.1 Installing the
Scanner" on page 3 for details.
Is the stack of document thicker than 5 Reduce the number of sheets of the stack to a
mm? thickness of 5 mm or less.
Is the Pad ASSY dirty? Clean the Pad ASSY. Refer to Operator's Guide in
"3.3. Cleaning the ADF".
Is the Pad ASSY worn out? Replace the Pad ASSY. Refer to Operator's Guide
in "4.2. Replacing the Pad ASSY".

fi-5120C/fi-5220C Image Scanner Getting Started AP-1

 Symptom Check this item Remedy
Paper is not fed (pick error Do the documents satisfy the "Docu- Use the documents that satisfy the "Document
occurs frequently, or docu- ment Quality" and the "Multi feed Quality" and the "Multi feed Detection Condi-
ment stops midway). Detection Conditions" in the chapter 6 tions" in the chapter 6 of the fi-5530C Operator’s
of the fi-5530C Operator’s Guide? Guide.
Is the Pick roller dirty? Clean the Pick roller. Refer to Operator's Guide in
"3.3. Cleaning the ADF".
Is the Pick roller worn out? Change the Pick roller. Refer to Operator's Guide
in "4.3. Replacing the Pick Roller".
Is there any dirt or dust in the document Remove any dirt or dust from the document feed
feed path? path.
The generated images are Are the Feed rollers dirty? Clean the Feed rollers. Refer to Operator's Guide
elongated. in "3.3. Cleaning the ADF".
Have you adjusted the scan scale? For Windows 98, Windows Me, Windows 2000,
WindowsXP, select "Scanners and Cameras" in
the control panel, then click the [Device Set] tab
to adjust scale.
For Windows 95, Windows NT 4.0, right click the
Scanner Control Center in the task tray, select
[Options] and adjust the scan scale.
There is a shadow on the Are the Feed rollers dirty? Clean the Feed rollers. Refer to Operator's Guide
leading edge of the gener- in "3.3. Cleaning the ADF".
ated image.
Have you adjusted the offset (the scan- For Windows 98, Windows Me, Windows 2000,
ning starting position)? WindowsXP, adjust the [Sub-scan Setting] on
[Scanners and Cameras] in the control panel.
For Windows 95, Windows NT 4.0, right click the
Scanner Control Center, select [Options]-[Sub-
scan Setting] and adjust the offset.

AP-2
■ Temporary error ■ Device alarm (Non-Temporary
error)
Indication Meaning
U0 Shipping lock error (fi-5220C) Indication Meaning
U1 Paper feed error E0 Flatbed motor malfunction.
U2 Multi feed error E1 Trouble in the optical system
(Flatbed).
U4 The ADF cover is opened.
E2 Trouble in the optical system (front).
U6 Print cartridge not installed (fi-5120C)
E3 Trouble in the optical system (back).
To troubleshoot the indicated errors above: E4 The motor’s fuse has blown out.
E6 Trouble in the operator panel.
• "U0" error
E7 Trouble occurred in the internal memory
Confirm that the shipping lock is released. (EEPROM).
• "U1" error E8 The SCSI interface fuse has blown out.

Remove all jammed documents. E9 An error in the image memory.

Confirm that the documents meet the paper con- EA Trouble with the Imprinter.
ditions for scanning. Ec An alarm in the memory.
Refer to fi-5120C/fi-5220C Operator’s Guide "5.
Troubleshooting" on the Setup CD-ROM. Ed Trouble with the SCSI interface control-
ler.
• "U2" error EF Trouble with the background switching
mechanism.
Remove all jammed documents.
Confirm that the documents are within the
required paper preconditions for scanning. When you encounter any alarm on the display, turn the
Refer to fi-5120C/fi-5220C Operator’s Guide scanner off and on. If the alarm is still displayed on the
"6.2 Document Quality" on the Setup CD-ROM. Function Number display, contact the store where you
purchased the scanner or an authorized FUJITSU scan-
• "U4" error ner service provider.
Close the ADF cover completely. For the details,
refer to "5 TROUBLESHOOTING" in the "fi-
5120C/fi-5220C Operator's Guide" on the Setup
CD-ROM.

• "U6" error
This is a temporary error related with the
Imprinter option (sold separately). Refer to fi-
512PR Operator’s Guide "5 Error Message".

fi-5120C/fi-5220C Image Scanner Getting Started AP-3

 Appendix2 DAILY CARE
The glass surface inside the ■ Parts to Clean and When
WARNING ADF becomes hot during the
operation.
Before you clean inside the Part to clean Standard Cleaning Cycle
scanner, turn off its power and
unplug the AC adapter from the Pad ASSY Clean these parts after every
outlet. Wait for at least 1,000 scans.
15 minutes. Pick roller
Do not turn off the scanner when Feed rollers
you clean the Feed rollers.
Plastic rollers

Glass
■ Cleaning Materials

The scanner must be cleaned frequently

Cleaning Parts ATTENTION
if you scan any of the following type of
Remarks
Materials Number paper sheets:
• Documents of coated paper
Cleaner F1 CA99501- 1 bottle
(or isopropyl 0013 Moisten the cloth with • Documents that are almost completely
alcohol) this fluid and wipe the covered with printed text or graphics
scanner clean. (*) • Chemically treated documents such as
carbonless paper
Lint-free dry Commercially available one
• Documents containing a large amount
cloth
of calcium carbonate
• Handwritten documents
* For details about cleaning materials, contact the
FUJITSU scanner dealer where you purchased the
scanner. For details on the cleaning the ADF, refer to "3.3 Clean-
ing the ADF" in fi-5120C/fi-5220C Operator’s Guide on
■ Cleaning Method the Setup CD-ROM".
The ADF must be cleaned with a lint-free cloth moist-
ened with the Cleaner F1.

AP-4
Appendix3 REPLACING CONSUMABLES
The glass surface inside the The illustration below demonstrates the locations of the
WARNING ADF becomes hot during the
operation. Before replacing the
replacement parts. Refer to "Chapter 4 Replacing Con-
sumables" fi-5120C/fi-5220C Operator’s Guide on the
consumables, turn its power off Setup CD-ROM.
and unplug the AC adapter from
the outlet. Wait at least 15 min-
utes. ■ Replacing the Pad ASSY

■ Consumables and Replacement

Cycles
Below are specifications of consumable items and
their recommended replacement cycles.

Parts Standard ■ Replacing the Pick Roller

Description
Number Replacement Cycle

Pad ASSY PA03289- After 50,000 scans or

0111 one year Pick Roller

Pick roller PA03289- After 100,000 sheets

0001 or one year

To purchase consumables, contact the store where you

purchased the scanner or an authorized FUJITSU scan-
ner service provider.
The replacement cycles above are rough guidelines
when using A4 or Letter woodfree or wood containing
paper 64 g/m2 (17 lb). This cycle varies according to the
type of paper and how frequently the scanner is used and
cleaned.

ATTENTION
Use only above specified consumables.
Do not use other consumables.

Pick Roller's Shaft

fi-5120C/fi-5220C Image Scanner Getting Started AP-5

 fi-5120C/fi-5220C Image Scanner Getting Started
P3PC-1312-01EN
Date of issuance: October 2005
Issuance responsibility: PFU LIMITED

z Copying of the contents of this manual in whole or in part and

copying of the scanner application is forbidden under the copyright
law.
z The contents of this manual are subject to change without notice.
z PFU LIMITED. is not liable whatsoever for any damages resulting
from use of this scanner and procedures described in this manual,
profit due to defects, and any claims by a third party.