Transport and Logistics Marketing KPI Scorecard Template

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TRANSPORT & LOGISTICS MARKETING KPI SCORECARD

MONTH OF:

September
Los Angeles, CA 90301 | 222 555 7777 | [email protected] | transport.com

OPEN RATE CLICK THROUGH RATE


UPWARD DOWNWARD

8 1

TARGET 20.00% TARGET 10.00%

ACTUAL 22.00% ACTUAL 12.00%


Key Performance Indicator (KPI)

OPEN RATE CLICK THROUGH RATE


DESCRIPTION TARGET ACTUAL STATUS

Email Campaign Performance


22.00% Website Traffic 10,000 monthly visitors 12,500 monthly visitors Upward
22.00%
Lead Generation 500 leads per month 600 leads per month Upward
21.50% 10.00%
21.00% Conversion Rate 5.00% 6.50% Upward
Series1 Click-Through Rate (CTR) Series1
20.00%
20.50%
Series2 12.00% Series2
Customer Acquisition Cost $100 per customer $85 per customer Downward
20.00%
Customer Retention Rate 75.00% 78.00% Upward
19.50%
19.00%
Open Rate 9.00% 10.00% 11.00% 12.00%
Email Campaign Performance
Email Campaign Performance

FOLLOWER GROWTH CONVERSION RATE


DESCRIPTION TARGET ACTUAL STATUS

Open Rate 20.00% 22.00% Upward

TARGET ACTUAL TARGET ACTUAL Click-Through Rate (CTR) 10.00% 12.00% Upward

10% growth per month 12% growth per month 5.00% 6.50%

Social Media Metrics

ENGAGEMENT RATE CUSTOMER RETENTION RATE DESCRIPTION TARGET ACTUAL STATUS

TARGET ACTUAL TARGET ACTUAL Follower Growth (LinkedIn) 10% growth per month 12% growth per month Upward

3% engagement rate 4% engagement rate 75.00% 75.00% Engagement Rate (Facebook) 3% engagement rate 4% engagement rate Upward

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