PVT Case Submission
PVT Case Submission
PGP/27/021
Q1- What could be the reasons for the unfavorable evaluation of PV technologies by Greg
Morgan?
• PVT is very confident in their service, product performance, and superior product delivery,
but their bid prices are higher compared to their competitors.
• Solenergy has different expectations from their vendors. They aim to cut costs even if it
means increased operational expenses but want lower net ownership costs. Although PVT
offers the best performance and quality in the market, their bid prices are high. Solenergy is
willing to accept slightly lower product quality because they trust their own quality control
systems.
Q2- Evaluate alternative course of action available to PVT to gain favorable evaluation by
Solenergy for the Barstow Project?
• PVT offers a better warranty than competitors, who provide a 5-year warranty (a significant
value addition for Solenergy).
Offering a 20-year warranty would result in extra costs for PVT (increased expenses for PVT).
• Solenergy is not worried about the quality of PVT's products but is focused on price and
ownership costs, which stay unchanged.
• Provide edge over competitor, because competitor cannot promise this because of inferior
products.
• Cost incurred in warranty services may offset profits made from the deal, and it would
compromise future negotiations with Solenergy.
• Differentiated product service, but comes at the cost of risk of losing the profits made out of the
profits. It would impact future business negotiations with Solenergy.
Q3- What short term and long-term policies and processes should PVT develop and
implement to effectively improve its marketing programs?
• Flexibility in Features: Not all businesses need high-end products. Many are willing to cut
costs. PVT should offer flexibility in their product features and quality to accommodate this.
• Low Basic Cost for Entry Models (Lock-in Strategy): PVT should introduce a basic model
that can be customized to meet various business needs. This approach would attract a diverse
range of businesses, with some requiring more features and others less.
• Expanded Product Portfolio with Diverse Pricing and Quality: PVT should offer products
with different capacities and efficiencies. This would help them capture more market
segments and provide greater flexibility.
• Long Tail Marketing Approach: Offering numerous customization options to increase
revenue. Customers would start with core models and then be attracted by customizable
features, helping to retain those focused on cost-cutting.