Quiz Result

Executive Diploma in Business Communication
Workplace Diversity and MultiCultural Communication
Quiz Result
Quiz Completion Time : 00:04:38
Wrong/Skipped
Right Answer
Your Score : 83%
Passing Score : 50%
Areas to Focus:
Lesson - Communicating Across Culture
Lesson - Understanding Culture
Lesson - Workplace Diversity
Lesson - Importance of International Business Communication
Lesson - Non-Verbal Communication
Lesson - Forms of Non-Verbal Communication
Lesson - Corporate Culture
Lesson - Coping with Multicultural Ethics
Lesson - Capitalizing in Workplace Diversity
Page 1 of 4
1. According to the New York Times, which countries are classified as most corrupt?
Your Answer : None of the above
Correct Answer : Indonesia, Pakistan, and China
Description : China, Pakistan, and Indonesia are considered to be the most corrupt countries.
Question Reference From : Coping with Multicultural Ethics
2. Diversity in the workplace arises due to ___________.
Your Answer : All of the above
Description : Diversity in the workplace can arise due to a variety of factors, including but not limited to:
Race
Ethnicity
National origin
Gender
Age
Religion
Sexual orientation
Question Reference From : Capitalizing in Workplace Diversity
3. Cross border and trade alliance is a major factor influencing cross cultural business communication.
Your Answer : True
Description : Cross-border trade and business alliances between organizations from different countries
have become increasingly common in today's globalized world. This has made cross-cultural business
communication an important factor in the success of international business ventures.
Question Reference From : Communicating Across Culture
4. Facial expression can be in the form of:
Your Answer : Smile, grown and raised an eyebrow
Description : Facial expression can be in the form of a smile, frown, raised eyebrows, squinted eyes, and
various other movements of the facial muscles that convey emotions and attitudes.
Question Reference From : Forms of Non-Verbal Communication
5. Diversity can also cause __________.
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Your Answer : Divisiveness, discontent, and clashes
Description : Diversity can also cause Divisiveness, discontent, and clashes if not managed properly.
Question Reference From : Capitalizing in Workplace Diversity
6. Every message sent and received in the organization is influenced by a _________.
Your Answer : Culture
Description : Every message sent and received in the organization is influenced by culture. Culture refers
to the shared values, beliefs, customs, and behaviors that characterize a group or society. Organizational
culture plays an important role in shaping communication within an organization.
Question Reference From : Communicating Across Culture
7. Which of the following can be considered for effective non-verbal communication?
Description : Paying attention to non-verbal signals, such as body language, facial expressions, and tone of
voice, can help in understanding the true meaning behind a message. Good eye contact can show interest
and attention while being aware that signals are not misread can prevent misunderstandings.
Question Reference From : Non-Verbal Communication
8. There are total __________ stages for multicultural transformation.
Your Answer : Six
Description : There are generally six stages for multicultural transformation: denial, defense, minimization,
acceptance, integration, and adaptation.
Question Reference From : Workplace Diversity
9. Culture means ________.
Your Answer : Set of norms, values, beliefs, standards, systems, traditions, and practices adopted
by people from a long time ago
Description : Culture means a set of norms, values, beliefs, standards, systems, traditions, and practices
adopted by people from a long time ago.
Question Reference From : Understanding Culture
10. Non-verbal communication may substitute verbal messages.
Your Answer : True
Description : Non-verbal communication can sometimes substitute verbal messages. For example, a smile
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or a nod can communicate agreement or acknowledgment without the need for verbal communication. In
some cultures, silence may also be used as a substitute for verbal communication to show respect or
agreement.
Question Reference From : Non-Verbal Communication
11. Women's facial expressions tend to indicate more reservation and control.
Your Answer : True
Correct Answer : False
Description : Facial expressions are influenced by various factors such as culture, individual personality,
and the situation, and cannot be attributed to a specific gender. It is essential to avoid stereotyping and
making assumptions based on gender or any other characteristic.
Question Reference From : Forms of Non-Verbal Communication
12. Companies may face threats in the forms of:
Description : Companies may face threats in the form of bribery, child labor, unscrupulous business
practices, and many others as they do more business around the world.
Question Reference From : Coping with Multicultural Ethics
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Executive Diploma in Business Communication

Workplace Diversity and MultiCultural Communication

Quiz Completion Time : 00:04:38

Your Score : 83%

Passing Score : 50%

Lesson - Communicating Across Culture

Lesson - Understanding Culture

Lesson - Workplace Diversity

Lesson - Importance of International Business Communication

Lesson - Non-Verbal Communication

Lesson - Forms of Non-Verbal Communication

Lesson - Corporate Culture

Lesson - Coping with Multicultural Ethics

Lesson - Capitalizing in Workplace Diversity

Your Answer : None of the above

Correct Answer : Indonesia, Pakistan, and China

Question Reference From : Coping with Multicultural Ethics

2. Diversity in the workplace arises due to ___________.

Your Answer : All of the above

Question Reference From : Capitalizing in Workplace Diversity

Question Reference From : Communicating Across Culture

4. Facial expression can be in the form of:

Your Answer : Smile, grown and raised an eyebrow

Question Reference From : Forms of Non-Verbal Communication

5. Diversity can also cause __________.

Question Reference From : Capitalizing in Workplace Diversity

6. Every message sent and received in the organization is influenced by a _________.

Your Answer : Culture

Question Reference From : Communicating Across Culture

7. Which of the following can be considered for effective non-verbal communication?

Your Answer : All of the above

Question Reference From : Non-Verbal Communication

8. There are total __________ stages for multicultural transformation.

Your Answer : Six

Question Reference From : Workplace Diversity

9. Culture means ________.

Question Reference From : Understanding Culture

10. Non-verbal communication may substitute verbal messages.

Your Answer : True

Question Reference From : Non-Verbal Communication

Your Answer : True

Correct Answer : False

Question Reference From : Forms of Non-Verbal Communication

12. Companies may face threats in the forms of:

Your Answer : All of the above

Question Reference From : Coping with Multicultural Ethics

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