Analysis of Unilever

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Analysis of Unilever's Brand Positioning Strategy

Unilever is one of the largest consumer goods companies in the world, owning many well-known
brands in various sectors such as food, beverages, personal care, and home care. To understand
Unilever's brand positioning strategy, we will analyze the following key elements:

I. Identifying the Target Customer

 Market Segmentation: Unilever segments the market meticulously based on criteria


such as age, gender, income, lifestyle, and geography. This allows them to cater to a
diverse range of consumer needs worldwide.
 Customer Personas: Unilever builds specific customer personas for each brand. For
example, a persona for the Dove brand could be women aged 18-45 who care about
natural beauty and personal care.

II. Competitor Analysis

 Market Research: Unilever continually conducts market research and monitors


competitors to stay updated on trends and strategies. They closely watch the moves of
major competitors like Procter & Gamble, Nestlé, and Colgate-Palmolive.
 SWOT Analysis: Unilever uses SWOT analysis to understand its strengths, weaknesses,
opportunities, and threats as well as those of its competitors. For instance, Unilever's
strengths include a global distribution network and a diverse portfolio of brands.

III. Defining Core Brand Values

 Unique Value Proposition (UVP): Each Unilever brand has its own UVP. For example,
Dove stands out with its message of real beauty and women's confidence, while Lifebuoy
focuses on health and hygiene.
 Core Messaging: The core messaging of Unilever brands typically revolves around
product quality, innovation, and a commitment to community and environmental
sustainability.

IV. Developing Positioning Statements

 Positioning Statement: Each Unilever brand has a unique positioning statement aligned
with its UVP. For example, Dove's positioning statement might be, "We help you
celebrate your true beauty."
 Marketing Messages: Unilever develops marketing messages tailored to each market
and target audience. Their advertising campaigns are often highly creative and
emotionally engaging.

V. Implementing the Positioning Strategy


 Brand Design: Each Unilever brand has its own distinct brand design, from logos to
packaging, reflecting its positioning. For example, Dove uses gentle, elegant imagery to
emphasize its message of natural beauty.
 Communication Strategy: Unilever uses a variety of communication channels to reach
customers, including TV, online, social media, and outdoor advertising. They also
frequently engage in community and charitable activities to build a positive image.

VI. Evaluating and Adjusting

 Monitoring and Measurement: Unilever uses various tools and methods to monitor the
effectiveness of its brand positioning strategy and marketing campaigns. They often use
customer surveys, sales data analysis, and social media feedback.
 Adjustments: Based on measurement results, Unilever continuously adjusts its strategy
to meet the changing needs of the market and customers. This helps them maintain a
competitive edge and ensure sustainable growth.

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